Government Gone Digital

Episode 73 - Innovating Beyond the Pandemic

Thu, 17 Sep 2020 13:00:19 GMT

Want to find out what happened when we inadvertently created the “Innovation Lab” we’d always dreamed of when we switched to remote work due to the pandemic back in March? We innovated quickly because we had to and now we’re continuing because we can. Listen to our latest podcast episode to learn more about these grassroots efforts!

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Episode 72 - Managing Social Media in a Pandemic and Beyond

Thu, 10 Sep 2020 13:00:36 GMT

Want to know why now is the perfect time to rely on social media to stay connected to what’s going on in your community or with your audience? Find out how we are managing unprecedented activity across our social media platforms in our latest episode!

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Episode 71 - Creating the City of the Future: Remote Work

Wed, 27 May 2020 13:00:43 GMT

Find out what happened when our organization switched to remote work in less than 24 hours and how we're navigating this new world to continue to innovate and create a flexible work environment.

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Episode 70 - It’s an Instagram World

Wed, 30 Oct 2019 07:00:00 GMT

Want to know what we’re doing in Gilbert to engage residents and expand our reach on Instagram? Listen to our latest episode to find out tips and tricks for how to grow your following!

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Episode 69 - Nextdoor: Connecting to Your Neighbors and Your Audience

Wed, 11 Sep 2019 13:00:00 GMT

Nextdoor is not just a platform for talking to your neighbors but you can use it to engage your audience, deliver information and get customer feedback. Find out more in our latest episode!

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Episode 68 - The Future of Cities

Thu, 05 Sep 2019 07:00:00 GMT

Cities must collaborate and cooperate to evolve and keep local government relevant into the future. Find out more on our latest podcast episode where we talk about what’s at stake for cities as we look forward.

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Episode 67 - Building the City of the Future: Centralized Communications

Thu, 08 Aug 2019 19:00:00 GMT

Want to know how to streamline your messaging and make a greater impact in your community? Listen to this episode to find out how we’re centralizing marketing and communications in all areas of our organization including public safety.

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Episode 66 - Engagement & Connection: Using Resident Feedback to Drive Decisions

Fri, 02 Aug 2019 13:00:00 GMT

As we plan to become the “City of the Future”, find out how we’re using the results of our recent National Citizen Survey to inform our decisions and improve lives. Listen to this episode as we take a closer look at the data and feedback we received from our residents.

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Episode 65 - How Elected Officials Use Social Media for Good

Wed, 10 Jul 2019 07:00:00 GMT

Listen to this episode to find out how and why elected officials can use social media as an effective tool to build relationships. Don’t be afraid! If your residents are online, you should be too!

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Episode 64 - Looking Ahead to 2020: How to Engage Your Community

Wed, 19 Jun 2019 12:00:00 GMT

There are many opportunities to meet people where they are in 2020. From the Census to a presidential election, find out how you can use online tools to engage and include everyone in your community. You need to start now! Learn how in our latest episode.

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Episode 63 - A Podcast About Podcasts

Wed, 01 May 2019 14:00:48 GMT

What does it take to start a podcast? Do you need all this gear and who's listening anyways? Find out more from the pros in our latest episode of Government Gone Digital.

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Episode 62 - Digital Literacy & Government

Wed, 27 Mar 2019 07:00:00 GMT

It’s no longer just the IT department that must embrace the digital era we live in. Every public servant should have a basic understanding of digital tools so that we can evolve government in the way and at the pace the world around us is evolving. Join us as we talk to Ryan Androsoff, director of digital leadership at the Institute on Governance to learn more.

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Episode 61 - Jobs of the Future: Millennials & Government

Wed, 06 Mar 2019 07:00:00 GMT

What can we do differently to attract millennials to want to come and work in government? We should be inviting young, innovative and creative minds into the workplace! Find out more on the latest episode of Government Gone Digital.

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Episode 60 - Culture and Community: Engaging Our Youth

Wed, 20 Feb 2019 07:00:00 GMT

In this episode of Government Gone Digital, you’ll hear two of Gilbert’s high school students talk about how they like to engage with government and get information. Looking for tips to reach a younger demographic? Don’t miss this episode!

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Episode 59 - Digital State of the Town 2019

Wed, 06 Feb 2019 07:00:00 GMT

In this episode, we sit down with Gilbert's Mayor, Jenn Daniels, to talk about the latest Digital State of the Town and why people are coming to Gilbert to live, work, and play and how Gilbert is leading the way.

Digital State of the Town: http://bit.ly/DSOT2019

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Episode 58 - From the Top Down

Wed, 23 Jan 2019 07:00:00 GMT

Ever wonder how Gilbert Digital came to be? From the top down, starting with the vision of Gilbert’s Town Manager, Patrick Banger!

He joins us for this podcast episode of #GovGoneDigital and shares the importance of getting leadership buy-in to develop a digital team that’s focused on communicating with residents where they’re at: online.

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Episode 57 - A Few of Our Favorite Things

Wed, 26 Dec 2018 16:38:21 GMT

In our last podcast episode of the year, we highlight our top ten favorite digital tools!

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Episode 56 - Gilbert Gets Lit

Tue, 18 Dec 2018 16:00:00 GMT

Hear how Gilbert 311 is teaming up with Alex, Gilbert’s Open Data librarian, to create a holiday lights map to spread holiday cheer throughout the community.

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Episode 55 - Water Gone Digital

Tue, 20 Nov 2018 07:00:00 GMT

Listen to this episode to find out how we work across the organization with various departments, like water, to improve their work using digital tools.

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Episode 54 - Coding for the Future: SPARK App League

Tue, 06 Nov 2018 14:00:00 GMT

Hear what happened when we brought more than 200 junior high and high school students together to use our data to build games and applications! Learn how partnerships and outreach have helped to build this award-winning program.

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Episode 53 - Latest Social Media Trends to Watch

Tue, 23 Oct 2018 21:49:44 GMT

Not sure which social media trends are worth investing time and energy in? Check out this Government Gone Digital episode to learn about some of the top trends to watch, including vertical video, Instagram Stories, IGTV and more. You’ll also hear about Gilbert, Arizona’s experience informing an entire community about important trash schedule changes with the help of social media.

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Episode 52 - Thinking Outside the Box: Culture & Onboarding Employees

Tue, 25 Sep 2018 07:00:00 GMT

Gilbert is taking a different approach to welcoming new employees than other government organizations. Want to know more about how they’re building culture? Then this episode is for you.

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Episode 51 - Shoot for the Moon!

Tue, 11 Sep 2018 07:00:00 GMT

Two very special guests, Mayor Jenn Daniels and Town Manager Patrick Banger, join us to talk about how they’re thinking about and planning for Gilbert’s future by creating a moonshot goal.

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Episode 50 - GovGone50

Tue, 28 Aug 2018 14:00:02 GMT

Celebrating a look back at 50 podcast episodes, what we’ve learned and where we’re going!

SO AWESOME. 50, wow.

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Episode 49 - Engaging with the Mayor

Tue, 14 Aug 2018 14:00:38 GMT

Most people don't realize that Gilbert, Arizona has a female mayor. We're working to change that! Mayor Jenn Daniels joins us on the Government Gone Digital podcast to talk about her experience engaging with residents online, especially through videos, such as Gilbert's Emmy-nominated Digital State of the Town and Carpool Karaoke series. You'll also have the chance to hear first-hand what it's like being a full-time mayor and mom in the modern world.

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Episode 48 - New Website, Who Dis?

Tue, 31 Jul 2018 14:00:08 GMT

Gilbert’s website gets a makeover to help make it easier for people to connect with Gilbert. From search-centric navigation to featuring video prominently on the homepage, find out how our redesign process resulted in a more customized experience for our visitors.

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Episode 47 - Managing Online Feedback

Tue, 26 Jun 2018 07:00:06 GMT

Responding to negative comments on social media can help turn bad experiences into positive ones. In this Government Gone Digital episode, hear examples of how Gilbert, Arizona's approaching customer care online and the power of responsiveness. You'll also gain insight into Gilbert's online engagement and social media strategy.

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Episode 46 - Carpool Karaoke

Tue, 05 Jun 2018 14:00:14 GMT

Get the story behind Gilbert, Arizona’s Carpool Karaoke videos! Check out this Government Gone Digital to learn what goes into producing a Carpool Karaoke video, and how they help build invaluable community engagement.

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Episode 45 - Meeting Residents Where They Are

Tue, 22 May 2018 07:00:15 GMT

Different residents have different needs. Are you meeting them where they're at? Check out this episode to learn about different tools and platforms Gilbert, Arizona is using to reach residents, including Nextdoor, social media, Gilbert 311 and an open data portal. Also, you'll have the chance to learn about Gilbert's new experience with Amazon Alexa, providing residents with the latest news and events.

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Episode 44: Kansas City and Open Data

Sun, 01 Apr 2018 00:00:00 GMT

The City of Kansas City, Missouri joins us on Government Gone Digital to talk about the importance of open data in local government. Find out how they got started, how they're making their data sets accessible to everyone and how they're seeing the data being used by residents.

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Episode 43: ADOT & 24/7 Customer Care

Sun, 18 Mar 2018 00:00:00 GMT

What does 24/7 customer care look like? Find out in this episode of Government Gone Digital as we talk with the Arizona Department of Transportation (ADOT) team about using social media to help drivers in real-time. Also, learn how they're incorporating pop culture into road signs to keep drivers safe AND entertained.

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Episode 42: Making the Transition from Traditional to Digital Marketing

Tue, 06 Mar 2018 00:00:00 GMT

Are you still relying on traditional marketing to reach your residents? Listen to our latest episode to hear about Gilbert Water Conservation’s journey from traditional to digital marketing and what the results have been.

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Episode 41: Facebook Changes

Sun, 18 Feb 2018 00:00:00 GMT

Facebook recently announced some major changes coming to the News Feed algorithm, making it harder for users to see new content from Pages. Check out this Government Gone Digital episode to learn about these changes, the implications for government organizations and how to make sure your residents are still getting the latest news and updates!

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Episode 40: Online Community Engagement

Tue, 06 Feb 2018 19:18:07 GMT

What are the best ways to get direct feedback from the community? Learn more in this podcast episode about how Gilbert, Arizona is using tools such as SeeClickFix, Nextdoor and an interactive open data portal to make it easy for residents to engage with their local municipality.

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Episode 39: Digital State Of The Town 2018

Tue, 23 Jan 2018 14:49:23 GMT

In this Government Gone Digital, hear about the creation of Gilbert, Arizona's 2018 Digital State of the Town with special guest Mayor Jenn Daniels!This year's State of the Town features Life in Gilbert, with a unique look at what a day is like for our mayor, town manager, residents and business owners.

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Episode 38: Creating Culture Through Learning and Development

Tue, 05 Dec 2017 00:00:00 GMT

Company culture starts with Learning and Development! Listen to this Government Gone Digital episode for ways Gilbert, AZ is making changes in L&D to create more engaging and empowering new hire orientations and trainings.

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Episode 37: SPARK Game Jam - Fall 2017

Tue, 28 Nov 2017 00:00:00 GMT

With the world relying more and more heavily on technology, it's imperative that students know how to code. That's why Gilbert, AZ hosts SPARK Game Jam, a junior high and high school coding competition twice a year. Learn more about our Fall 2017 competition and tips for starting your own student coding initiative by listening to this episode.Links for this episode:https://sparkappleague.comhttps://invention.si.edu/https://waymo.comhttps://engineering.asu.edu/

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Episode 36: Changing The Culture

Fri, 20 Oct 2017 00:00:00 GMT

We know that many government cultures can be rigid, making it difficult to make an impact. It doesn't have to be that way! Listen in as we discuss the evolution of the Town of Gilbert’s culture and how your own municipality can become a place where employees thrive.

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Episode 35: That's Not How The World Works

Tue, 17 Oct 2017 14:18:29 GMT

Tired of hearing “this is how we’ve always done it”? So are we! The world is innovating and government shouldn’t be an exception. Listen in for our discussion on why government needs to be changing with the rest of the world and steps you can take to break out of the mold.

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Episode 34: The Most Prosperous City

Tue, 10 Oct 2017 21:08:18 GMT

Episode 34: The Most Prosperous City by Gilbert Digital

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Episode 33: International Podcast Day

Sat, 30 Sep 2017 15:07:05 GMT

Episode 33: International Podcast Day by Gilbert Digital

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Episode 32: Five Years Of Gilbert Digital

Tue, 19 Sep 2017 17:41:17 GMT

Celebrate 5 years of #GilbertDigital in the latest episode.

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Episode 31: Social Media - Digital Lobby Experience

Tue, 05 Sep 2017 00:00:00 GMT

Learn about how to tidy up and present yourself through social media in our latest episode with special guest Chris Hsiung from Mountain View, CA.

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Episode 30: Social Media, Customer Service & TSA

Tue, 08 Aug 2017 00:00:00 GMT

You don’t have to be perfect on social media. Find out what we mean on our latest episode!

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Episode 29: National Sunglasses Day

Tue, 25 Jul 2017 00:00:00 GMT

Find out how to use trending holidays, like #NationalSunglassesDay, to engage your community through video and on social media in a creative way.

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Episode 28: Open Data with Purpose

Tue, 11 Jul 2017 00:00:00 GMT

How do we get a handle on the explosion of data? Find out in our latest episode.

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Episode 27: Discover Gilbert

Wed, 28 Jun 2017 00:00:00 GMT

Gilbert is growing! Find out how we’re focusing on tourism in our latest episode.

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Episode 26: When And Why To Use Video

Wed, 31 May 2017 00:00:00 GMT

When you feel short on resources how do you decide if you need a video? Check out our latest episode.

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Episode 25: What Is What Works Cities?

Wed, 17 May 2017 00:00:00 GMT

How are US cities improving their use of data and evidence to problem solve? Find out in our latest episode!

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Episode 24: Government Social Media

Mon, 08 May 2017 00:00:00 GMT

Let go of your fear and embrace social media! Find out what we mean in our latest episode!

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Episode 23: SPARK Game Jam 2017

Tue, 02 May 2017 00:00:00 GMT

Find out how we partner with @ASU & @Waymo to get kids to code in our latest episode!

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Episode 22: Driving Government With Data

Tue, 25 Apr 2017 00:00:00 GMT

Why do we need to make information accessible, collectible and public? Find out in our latest episode.

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Episode 21: Being a What Works City

Mon, 17 Apr 2017 00:00:00 GMT

What does it mean to be a What Works City? Find out in our latest episode.

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Episode 20: Gilbert Launches 311

Wed, 05 Apr 2017 00:00:00 GMT

How are we making public engagement easier & closing the gap with our gov’t officials? Find out in our latest episode with special guest Ben Berkowitz, CEO of SeeClickFix!

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Episode 19: Making Your Website Work For You

Tue, 21 Mar 2017 00:00:00 GMT

Find out how we’re communicating with our residents using our website in our latest episode.

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Episode 18: Building A Brand

Sun, 12 Mar 2017 00:00:00 GMT

An organization’s brand is more than a slogan or a logo. Find out what we mean in our latest episode.

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Episode 17: Making Magic

Wed, 08 Mar 2017 00:00:00 GMT

Want to bring your video vision to life? You don’t need fancy tools. Find out what you do need in our latest episode!

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Episode 16: Digital State Of The Town Recap

Wed, 22 Feb 2017 00:00:00 GMT

Our fifth annual Digital State of the Town was a great success! Find out more on our latest episode.

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Episode 15: Social Media In Government

Wed, 15 Feb 2017 00:00:00 GMT

Find out how to coordinate social media across your organization in our latest episode.

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Episode 14: Public Access TV - A Thing Of The Past

Tue, 07 Feb 2017 00:00:00 GMT

Our latest episode explores where to put your video content. Hint: it’s not just on public access television.

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Episode 13: Digital State Of The Town

Wed, 25 Jan 2017 00:00:00 GMT

Here in Gilbert, we create a Digital State of the Town; a high-definition video that highlights businesses, accolades and economic development accomplishments. Listen to this episode to find out why this is such an effective tool to reach residents and businesses.

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Episode 12: Making A Digital State Of The Town

Wed, 18 Jan 2017 00:00:00 GMT

Our Mayor doesn’t hold an annual address behind a podium, she hosts a Digital State of the Town. Find out more in our latest episode.

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Episode 11: How To Make A Podcast

Wed, 11 Jan 2017 00:00:00 GMT

Want to know how to make a podcast? From planning to production, this episode explores what it takes to launch your podcast series.

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Episode 10: When Videos Go Viral

Wed, 21 Dec 2016 00:00:00 GMT

You can’t plan for a video to go viral, but listen to this episode to find out how you can set yourself up for success and how to handle that success when it happens.

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Episode 9: SPARK Game Jam Advanced

Wed, 14 Dec 2016 00:00:00 GMT

Find out high school students came together to code in the first advanced SPARK App League event.

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Episode 8: SPARK App League

Wed, 07 Dec 2016 00:00:00 GMT

What is SPARK App League? Find out how to leverage partnerships on our latest episode.

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Episode 7: Selling Elected Officials, Management & Citizens On Digital Government

Wed, 30 Nov 2016 00:00:00 GMT

This podcast is focused on the importance of selling elected officials, management and citizens on digital government.

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Episode 6: Tech and Tools

Wed, 23 Nov 2016 00:00:00 GMT

Learn about some of the tech and tools used in Gilbert's digital government.

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Episode 5: Crisis Communications - Teamwork & Technology for Emergency Response

Wed, 16 Nov 2016 00:00:00 GMT

Find out how to survive in the 24 hour news cycle in our latest podcast episode…

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Episode 4: How To Use Video Effectively

Wed, 02 Nov 2016 00:00:00 GMT

Find out how Gilbert’s Digital Communications Department is using both short and long-form video to tell its own story.

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Episode 3: Death Of The Press Release

Wed, 26 Oct 2016 00:00:00 GMT

The shrinking media leads to new and innovative ways of sharing information. Learn how we’re using video and our Digital Newsroom to tell our own story.

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Episode 2: Embrace Technology, Fear the Policy

Wed, 19 Oct 2016 00:00:00 GMT

This episode focuses on embracing technology and not letting procedures and policies get in your way, especially in government.

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Episode 1: Creating a Digital Communications Department

Wed, 12 Oct 2016 00:00:00 GMT

The Town Manager and Chief Digital Officer of Gilbert, Arizona discuss the creation of the first-ever digital communications department in local government.

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Government Gone Digital Promo

Fri, 07 Oct 2016 00:00:00 GMT

Promo for the upcoming Government Gone Digital podcast from Gilbert, Arizona.

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