60 acast.com Think Retail https://www.sld.com/podcast en Shikatani Lacroix Design Inc. Think Retail, Think Blink, Retail Experiences, Future Proofed Design, Retail Business, Innovative Retail Technology, Podcast about the Future, Design Podcast, Retail Podcast, Reinventing Retail, SLD, Shikatani Lacroix Design Shikatani Lacroix Design A podcast where top designers, strategists, thought leaders and business people discuss what’s coming next.

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]]> false Matthew Wilson info+5c869eb2f2e16c6434362752@mg-eu.acast.com 5c869eb2f2e16c6434362752 think-retail episodic https://assets.pippa.io/shows/5c869eb2f2e16c6434362752/1552482792763-52f485bddfc641dbfd677ad5ed82ec13.jpeg https://www.sld.com/podcast Think Retail Tackling The Billion-Dollar Returns Waste Crisis Tackling The Billion-Dollar Returns Waste Crisis Tue, 10 Sep 2024 20:27:55 GMT 46:10 66e0abcbf684e0b7595379d4 false https://shows.acast.com/think-retail/episodes/tackling-the-billion-dollar-returns-waste-crisis 66e0abcbf684e0b7595379d4 5c869eb2f2e16c6434362752 tackling-the-billion-dollar-returns-waste-crisis full 70 Discover how industry leaders are innovating ways to give returns a second life and significantly reduce waste. This insightful panel session is moderated by Jean-Pierre Lacroix, president of SLD, with guest speakers Nancy Yousef, Chief Business Officer at Soles4Souls, and John D. Lee, President of JDL Associates.

In this webinar, you will learn about:

  • The key factors driving waste and its impact on retail performance 
  • How leading retailers are addressing this critical challenge 
  • The role of organizations like Soles4Souls in mitigating waste 
  • Six actionable strategies to transform returns and reduce waste

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]]> Discover how industry leaders are innovating ways to give returns a second life and significantly reduce waste. This insightful panel session is moderated by Jean-Pierre Lacroix, president of SLD, with guest speakers Nancy Yousef, Chief Business Officer at Soles4Souls, and John D. Lee, President of JDL Associates.

In this webinar, you will learn about:

  • The key factors driving waste and its impact on retail performance 
  • How leading retailers are addressing this critical challenge 
  • The role of organizations like Soles4Souls in mitigating waste 
  • Six actionable strategies to transform returns and reduce waste

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]]> Overcoming Bad Press Overcoming Bad Press Thu, 29 Sep 2022 15:00:36 GMT 20:52 632c7fa53c6a220013f8faec false https://www.sld.com/podcasts/overcoming-bad-press/ 632c7fa53c6a220013f8faec 5c869eb2f2e16c6434362752 overcoming-bad-press full 69

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]]>

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]]> Understanding Customer Segmentation Understanding Customer Segmentation Thu, 01 Sep 2022 15:00:00 GMT 20:14 630f8137290e6d00127b20bd false https://www.sld.com/podcasts/understanding-customer-segmentation/ 630f8137290e6d00127b20bd 5c869eb2f2e16c6434362752 understanding-customer-segmentation full 68

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]]>

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]]> Social Media Trends in Retail Social Media Trends in Retail Thu, 14 Jul 2022 14:00:51 GMT 29:30 62cd7e349e6ad3001126f785 false https://shows.acast.com/think-retail/episodes/social-media-trends-in-retail 62cd7e349e6ad3001126f785 5c869eb2f2e16c6434362752 social-media-trends-in-retail full 67 Social media is constantly evolving. Something as little as removing the number of likes can make a big difference in the way users respond to a post. Just when marketers feel like they figured it out, a new platform, a new trend, or a tweak to the algorithm switches it all up again.


Today, we're talking about some of the newest trends in the world of social media and how brands can respond. And welcome, Matt Wilson, SLD's new digital communication specialist.

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]]> Social media is constantly evolving. Something as little as removing the number of likes can make a big difference in the way users respond to a post. Just when marketers feel like they figured it out, a new platform, a new trend, or a tweak to the algorithm switches it all up again.


Today, we're talking about some of the newest trends in the world of social media and how brands can respond. And welcome, Matt Wilson, SLD's new digital communication specialist.

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]]> Building Connection Through Community Post-COVID Building Connection Through Community Post-COVID Thu, 26 May 2022 14:34:10 GMT 27:35 627c04f13a73370013eced15 false https://shows.acast.com/think-retail/episodes/building-connection-through-community-post-covid 627c04f13a73370013eced15 5c869eb2f2e16c6434362752 building-connection-through-community-post-covid full 66 These days we're all a little bit sensitive, maybe a little more than ever, and we really need a sense of connection. Community is one of those words that can be misused, but one of the positive things that happened during the pandemic was community building. Whether it was in a branded virtual community like Peloton, a school discord server, or the conversion of outdoor spaces into more comfortable community gathering spots, we craved being together when we were suddenly separated.


Today, we're talking to Ziyan Hossain, futurist and managing director of OCADU about community building and the implications for branded spaces.

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]]> These days we're all a little bit sensitive, maybe a little more than ever, and we really need a sense of connection. Community is one of those words that can be misused, but one of the positive things that happened during the pandemic was community building. Whether it was in a branded virtual community like Peloton, a school discord server, or the conversion of outdoor spaces into more comfortable community gathering spots, we craved being together when we were suddenly separated.


Today, we're talking to Ziyan Hossain, futurist and managing director of OCADU about community building and the implications for branded spaces.

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]]> The Future of Retail in Communities The Future of Retail in Communities Thu, 28 Apr 2022 16:00:20 GMT 31:25 625ed05de059f80013666c74 false https://shows.acast.com/think-retail/episodes/the-post-covid-retail-comeback 625ed05de059f80013666c74 5c869eb2f2e16c6434362752 the-post-covid-retail-comeback full 65 COVID is no longer preoccupying our lives as it was three years ago. Now, the war in Ukraine and the destabilization of the world economy are creating more uncertainty. It may seem like there are just too many things to worry about. And for retail brands that have been anticipating a celebratory end of the pandemic, it might feel almost soul-crushing to be facing another major crisis.


So how do you get yourself and your team back up on your feet and looking ahead to a positive future when things are so uncertain? Today, I'm speaking to Richard Dirstein, SLD's EVP of Creative and Innovation about how retail brands can support their communities right now.

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]]> COVID is no longer preoccupying our lives as it was three years ago. Now, the war in Ukraine and the destabilization of the world economy are creating more uncertainty. It may seem like there are just too many things to worry about. And for retail brands that have been anticipating a celebratory end of the pandemic, it might feel almost soul-crushing to be facing another major crisis.


So how do you get yourself and your team back up on your feet and looking ahead to a positive future when things are so uncertain? Today, I'm speaking to Richard Dirstein, SLD's EVP of Creative and Innovation about how retail brands can support their communities right now.

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]]> The Future of the Hospitality Industry The Future of the Hospitality Industry Tue, 01 Feb 2022 11:36:32 GMT 32:00 61eaef2967286e0012ca3175 false https://shows.acast.com/think-retail/episodes/the-future-of-the-hospitality-industry 61eaef2967286e0012ca3175 5c869eb2f2e16c6434362752 the-future-of-the-hospitality-industry full 64 Every other day, you read a headline about labor shortages hurting restaurants and hospitality. In some places, companies are recruiting 14-year-olds, while others are offering big signing bonuses. Many restaurants are closing their doors several days a week because they don’t have enough staff to stay open, further hurting businesses that have managed barely to stay afloat during the pandemic. And government benefits that have supported those who’ve lost their jobs have ebbed away. So, why this dearth of workers? And why is it persisting? And if it continues, what does that mean for service?


Today we’re speaking to Patricia Ghamami, General Manager of the Drake Hotel Devonshire and Motor Inn, about working in the service industry today and tomorrow.

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]]> Every other day, you read a headline about labor shortages hurting restaurants and hospitality. In some places, companies are recruiting 14-year-olds, while others are offering big signing bonuses. Many restaurants are closing their doors several days a week because they don’t have enough staff to stay open, further hurting businesses that have managed barely to stay afloat during the pandemic. And government benefits that have supported those who’ve lost their jobs have ebbed away. So, why this dearth of workers? And why is it persisting? And if it continues, what does that mean for service?


Today we’re speaking to Patricia Ghamami, General Manager of the Drake Hotel Devonshire and Motor Inn, about working in the service industry today and tomorrow.

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]]> Best Brand Stories of 2021 Best Brand Stories of 2021 Fri, 07 Jan 2022 21:18:24 GMT 32:40 61d8ae20afa6910012a5087c false https://shows.acast.com/think-retail/episodes/best-brand-stories-of-2021 61d8ae20afa6910012a5087c 5c869eb2f2e16c6434362752 best-brand-stories-of-2021 full 63 At the end of the year, we like to regroup and look back at the big brand stories that caught our attention throughout the year. And this year was a particularly strange one. The pandemic experience has become regionalized and our appetite for doom scrolling has kind of disappeared. Political intrigues have been flying under the radar in spite of the efforts of social media, and the biggest communal problem the planet’s facing aside from the existential threat of climate change, which we appear to be unable to face, is one that most of us have never really thought about before, and that’s supply chain issues. 


So, if you feel like 2021 was a little bit vague and unfocused, you’re not alone because when we decided to talk about brand stories of the year, it was really hard for me to jog my memory. But we do have a list and Digital Marketing Strategist, Sebastian Maynard, and I are going to take you through our favorites. 

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]]> At the end of the year, we like to regroup and look back at the big brand stories that caught our attention throughout the year. And this year was a particularly strange one. The pandemic experience has become regionalized and our appetite for doom scrolling has kind of disappeared. Political intrigues have been flying under the radar in spite of the efforts of social media, and the biggest communal problem the planet’s facing aside from the existential threat of climate change, which we appear to be unable to face, is one that most of us have never really thought about before, and that’s supply chain issues. 


So, if you feel like 2021 was a little bit vague and unfocused, you’re not alone because when we decided to talk about brand stories of the year, it was really hard for me to jog my memory. But we do have a list and Digital Marketing Strategist, Sebastian Maynard, and I are going to take you through our favorites. 

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]]> Showrooms, Flagships, and the Future of Destination Shops Showrooms, Flagships, and the Future of Destination Shops Fri, 03 Dec 2021 19:25:10 GMT 36:29 61aa6f161a450d001341698a false https://shows.acast.com/think-retail/episodes/showrooms-flagships-and-the-future-of-destination-shops 61aa6f161a450d001341698a 5c869eb2f2e16c6434362752 showrooms-flagships-and-the-future-of-destination-shops full 62 Retail may have suffered a blow during the harshest times of the pandemic, but as we emerge in various stages around North America, people are heading back to stores, salons, restaurants, theaters, and malls. But are they shopping the way that they used to? A significant shift to e-commerce is not the only drastic change to consumer behavior that retailers are now facing. As people go back to the real world, another trend is emerging and that’s the destination shop. We’re talking about new flashy flagships, concept stores, showrooms. They’re changing the way we think about store design and channel strategy. 


Today’s guest, Retail Insider’s Dustin Fuhs, is going to share his thoughts about the destination shop and what it means for retail brands.

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]]> Retail may have suffered a blow during the harshest times of the pandemic, but as we emerge in various stages around North America, people are heading back to stores, salons, restaurants, theaters, and malls. But are they shopping the way that they used to? A significant shift to e-commerce is not the only drastic change to consumer behavior that retailers are now facing. As people go back to the real world, another trend is emerging and that’s the destination shop. We’re talking about new flashy flagships, concept stores, showrooms. They’re changing the way we think about store design and channel strategy. 


Today’s guest, Retail Insider’s Dustin Fuhs, is going to share his thoughts about the destination shop and what it means for retail brands.

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]]> The Rise of Slow Fashion The Rise of Slow Fashion Wed, 17 Nov 2021 18:32:08 GMT 29:43 6193d89ca32bef0013e0b10c false https://shows.acast.com/think-retail/episodes/the-rise-of-slow-fashion 6193d89ca32bef0013e0b10c 5c869eb2f2e16c6434362752 the-rise-of-slow-fashion full 61 For many years, fast fashion was on top – cheap, ubiquitous, ripped from the runway designs that were so fast and easy they were literally designed to be disposable. However, the impact of this approach to clothing has come under intense criticism. From enormous quantities of product ending up in landfills to chemical dye pollution and unethical labor practices, the cost of fast fashion is adding up. For consumers and many in the industry, the cost of such an unsustainable model has inspired them to seek out other approaches now coming under the umbrella of slow fashion. Upcycling, thrift flips, resale, micromanufacturing, and made-to-order are becoming more common as the impact of fashion and climate change changes the way we decide what we want to wear.


Today, I’m speaking to Diana Coatsworth, an independent fashion designer from Toronto who has recently shifted her approach to be slower and more sustainable. We’ll also be speaking with Kayla Vickers, an Account Coordinator at SLD who studied fashion from the business perspective, about how social media platforms like Poshmark and The RealReal are influencing the slow fashion movement. 

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]]> For many years, fast fashion was on top – cheap, ubiquitous, ripped from the runway designs that were so fast and easy they were literally designed to be disposable. However, the impact of this approach to clothing has come under intense criticism. From enormous quantities of product ending up in landfills to chemical dye pollution and unethical labor practices, the cost of fast fashion is adding up. For consumers and many in the industry, the cost of such an unsustainable model has inspired them to seek out other approaches now coming under the umbrella of slow fashion. Upcycling, thrift flips, resale, micromanufacturing, and made-to-order are becoming more common as the impact of fashion and climate change changes the way we decide what we want to wear.


Today, I’m speaking to Diana Coatsworth, an independent fashion designer from Toronto who has recently shifted her approach to be slower and more sustainable. We’ll also be speaking with Kayla Vickers, an Account Coordinator at SLD who studied fashion from the business perspective, about how social media platforms like Poshmark and The RealReal are influencing the slow fashion movement. 

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]]> The Future of E-Commerce for CPG Brands The Future of E-Commerce for CPG Brands Wed, 20 Oct 2021 14:42:48 GMT 22:17 61702ae8bf667f00128c101a false https://shows.acast.com/think-retail/episodes/how-cpg-brands-can-better-leverage-e-commerce 61702ae8bf667f00128c101a 5c869eb2f2e16c6434362752 how-cpg-brands-can-better-leverage-e-commerce full 60 SLD’s recent study on e-commerce for CPG brands, 69 percent of respondents said they shopped more online for groceries during the pandemic. For CPG brands, this news is not generally received with enthusiasm. The online shopping experience is extremely different from a shop in the store and options, such as saving your previous purchase list for reorder can make it harder for brands to be noticed. Some CPG brands are wading into the waters of direct-to-consumer platforms but with mixed success. 

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]]> SLD’s recent study on e-commerce for CPG brands, 69 percent of respondents said they shopped more online for groceries during the pandemic. For CPG brands, this news is not generally received with enthusiasm. The online shopping experience is extremely different from a shop in the store and options, such as saving your previous purchase list for reorder can make it harder for brands to be noticed. Some CPG brands are wading into the waters of direct-to-consumer platforms but with mixed success. 

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]]> How to Empower Employees and Create a Culture of Change How to Empower Employees and Create a Culture of Change Thu, 30 Sep 2021 20:28:24 GMT 41:11 61561de8f100760015f48820 false https://shows.acast.com/think-retail/episodes/how-to-empower-employees-and-create-a-culture-of-change 61561de8f100760015f48820 5c869eb2f2e16c6434362752 how-to-empower-employees-and-create-a-culture-of-change full 59 The financial services industry has largely begun to undertake the work of transforming their customer experience model from physical branches to their digital experience, to at least some degree. However, to get the most out of these intensive projects, transforming the people who work in banks and how they work is just as critical as your app, your branch design, and marketing campaigns. When people are included in transformation, not only do financial brands get a better end result when it comes to the customer experience, but they’re better poised to fend off incoming disruptors. 


Today, we’re speaking to EJ Kritz, the EVP of Training & Customer Experience at ath Power Consulting about why financial brands need to take as much care with transforming their people practices as they do with every other part of their business. EJ, thank you for being with me today.

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]]> The financial services industry has largely begun to undertake the work of transforming their customer experience model from physical branches to their digital experience, to at least some degree. However, to get the most out of these intensive projects, transforming the people who work in banks and how they work is just as critical as your app, your branch design, and marketing campaigns. When people are included in transformation, not only do financial brands get a better end result when it comes to the customer experience, but they’re better poised to fend off incoming disruptors. 


Today, we’re speaking to EJ Kritz, the EVP of Training & Customer Experience at ath Power Consulting about why financial brands need to take as much care with transforming their people practices as they do with every other part of their business. EJ, thank you for being with me today.

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]]> Social Justice and Brand Building Social Justice and Brand Building Thu, 19 Aug 2021 18:49:48 GMT 31:13 611ea7cd3f947400122e6af0 false https://shows.acast.com/think-retail/episodes/social-justice-and-brand-building 611ea7cd3f947400122e6af0 5c869eb2f2e16c6434362752 social-justice-and-brand-building full 58 Over the past few years, brands have more often ventured into the realm of social justice and politics, whether it’s Starbucks giving their entire retail network a day off to learn about racial equity, Dick’s Sporting Goods taking automatic guns and ammunition off their shelves, or beauty brands making a pledge to stop Photoshopping models, every day there’s another story about a company taking some sort of stand. 


Why is this happening, and does it build or harm brand equity? Today I’m chatting with Digital Marketing and Communication Strategist, Sebastian Maynard, about some of the biggest issues driving consumer preference.

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]]> Over the past few years, brands have more often ventured into the realm of social justice and politics, whether it’s Starbucks giving their entire retail network a day off to learn about racial equity, Dick’s Sporting Goods taking automatic guns and ammunition off their shelves, or beauty brands making a pledge to stop Photoshopping models, every day there’s another story about a company taking some sort of stand. 


Why is this happening, and does it build or harm brand equity? Today I’m chatting with Digital Marketing and Communication Strategist, Sebastian Maynard, about some of the biggest issues driving consumer preference.

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]]> Why Authenticity and Inclusivity Must Go Hand-in-Hand Why Authenticity and Inclusivity Must Go Hand-in-Hand Fri, 23 Jul 2021 20:40:22 GMT 25:54 60fb2937668399001396723c false https://shows.acast.com/think-retail/episodes/why-authenticity-and-inclusivity-must-go-hand-in-hand 60fb2937668399001396723c 5c869eb2f2e16c6434362752 why-authenticity-and-inclusivity-must-go-hand-in-hand full 57 In North America, demographic changes are creating a more diverse customer base. This means that brand strategy and marketing needs to become more inclusive quickly. But some marketers are nervous about making mistakes trying to speak to audiences with different experiences. 


Today, my guest is Puja Prakash – a graduate student at OCAD, completing her master's in Strategic Foresight. We’re going to talk about why this is so important to take on, and how to put yourself in the best possible position to be authentic and inclusive. 

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]]> In North America, demographic changes are creating a more diverse customer base. This means that brand strategy and marketing needs to become more inclusive quickly. But some marketers are nervous about making mistakes trying to speak to audiences with different experiences. 


Today, my guest is Puja Prakash – a graduate student at OCAD, completing her master's in Strategic Foresight. We’re going to talk about why this is so important to take on, and how to put yourself in the best possible position to be authentic and inclusive. 

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]]> Business Leaders, Bold Thinkers, and the Brand of the Future Business Leaders, Bold Thinkers, and the Brand of the Future Fri, 25 Jun 2021 20:38:41 GMT 30:17 60d60125562dd500132ae850 false https://shows.acast.com/think-retail/episodes/business-leaders-bold-think-and-the-brand-of-the-future 60d60125562dd500132ae850 5c869eb2f2e16c6434362752 business-leaders-bold-think-and-the-brand-of-the-future full 56 The future is unfolding in real-time, all the time. But most retail brands are in a state of constant catch-up – just being at par before another innovation appears. This is partly the result of fast-moving times, but it’s also the result of an industry that has been somewhat lackadaisical about innovation.


To really become a brand of the future, today’s guest sees audacious leadership as essential. Nancy Giordano is a strategic futurist, speaker, consultant, and author of Leadering, a book aimed at challenging leaders to be bolder in shaping the future – not only of their companies but of the world.

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]]> The future is unfolding in real-time, all the time. But most retail brands are in a state of constant catch-up – just being at par before another innovation appears. This is partly the result of fast-moving times, but it’s also the result of an industry that has been somewhat lackadaisical about innovation.


To really become a brand of the future, today’s guest sees audacious leadership as essential. Nancy Giordano is a strategic futurist, speaker, consultant, and author of Leadering, a book aimed at challenging leaders to be bolder in shaping the future – not only of their companies but of the world.

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]]> The Importance of Innovation and Design Thinking for Brands The Importance of Innovation and Design Thinking for Brands Fri, 11 Jun 2021 16:25:30 GMT 17:44 60c38e7bd8c77a00195d861b false https://shows.acast.com/think-retail/episodes/the-importance-of-innovation-and-design-thinking-for-brands 60c38e7bd8c77a00195d861b 5c869eb2f2e16c6434362752 the-importance-of-innovation-and-design-thinking-for-brands full 55 Innovation and design thinking are new hot topics in board rooms these days, but anyone who has tried to make a company more innovative through strategic design knows that it’s really challenging. Newer companies that are starting off with innovation as a foundational principle have a big advantage over older organizations with legacy systems, ingrained cultural dynamics, and leadership who might understand the benefit but not really know where to begin.


Today’s guest, Avi Raj, is a design strategist who understands how to connect the dots between design thinking, business, and digital experience. 

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]]> Innovation and design thinking are new hot topics in board rooms these days, but anyone who has tried to make a company more innovative through strategic design knows that it’s really challenging. Newer companies that are starting off with innovation as a foundational principle have a big advantage over older organizations with legacy systems, ingrained cultural dynamics, and leadership who might understand the benefit but not really know where to begin.


Today’s guest, Avi Raj, is a design strategist who understands how to connect the dots between design thinking, business, and digital experience. 

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]]> Exploring the Possibilities of Augmented and Virtual Reality Exploring the Possibilities of Augmented and Virtual Reality Fri, 28 May 2021 20:55:21 GMT 27:02 60b158b979aa7200123b26a6 false https://shows.acast.com/think-retail/episodes/exploring-the-possibilities-of-augmented-and-virtual-reality 60b158b979aa7200123b26a6 5c869eb2f2e16c6434362752 exploring-the-possibilities-of-augmented-and-virtual-reality full 54 Virtual and augmented reality are two of the most exciting technological developments of the last 20 years. Already widely used as a training tool in the military, healthcare, professional sports, VR has many potential uses in a consumer-facing industry such as retail. Augmented reality is already sprouting up with fun extras like augmented packaging and practical uses such as wayfinding through a store or checking to see how an item of furniture might look in your living room. 


As exciting as these technologies are, a lot of us don’t really have a great understanding of the full implications. Today, our guest is Brian Banton, a designer whose work in virtual and augmented reality has been put to good use at Facebook is going to talk us through what’s actually possible and how to plan to get there. 

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]]> Virtual and augmented reality are two of the most exciting technological developments of the last 20 years. Already widely used as a training tool in the military, healthcare, professional sports, VR has many potential uses in a consumer-facing industry such as retail. Augmented reality is already sprouting up with fun extras like augmented packaging and practical uses such as wayfinding through a store or checking to see how an item of furniture might look in your living room. 


As exciting as these technologies are, a lot of us don’t really have a great understanding of the full implications. Today, our guest is Brian Banton, a designer whose work in virtual and augmented reality has been put to good use at Facebook is going to talk us through what’s actually possible and how to plan to get there. 

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]]> <![CDATA[Discussing SLD's DeepReal Study With Jean-Pierre Lacroix]]> Fri, 14 May 2021 14:35:58 GMT 26:56 609e8aceb7d032227d1bd414 false https://shows.acast.com/think-retail/episodes/discussing-slds-deepreal-study-with-jean-pierre-lacroix 609e8aceb7d032227d1bd414 5c869eb2f2e16c6434362752 discussing-slds-deepreal-study-with-jean-pierre-lacroix full 53 The rising concern about misinformation and fake news is a top concern of people around the world, whether we’re talking about Russian interference with foreign elections or an organic seal on a carton of milk. Skepticism is high and consumers expect it to become even harder to figure out what’s true in the future.


Today, we’re talking to SLD’s president Jean-Pierre Lacroix about a recent study we conducted on the subject of why brands should be thinking about this and how they can become ambassadors of DeepReal in a DeepFake world.

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]]> The rising concern about misinformation and fake news is a top concern of people around the world, whether we’re talking about Russian interference with foreign elections or an organic seal on a carton of milk. Skepticism is high and consumers expect it to become even harder to figure out what’s true in the future.


Today, we’re talking to SLD’s president Jean-Pierre Lacroix about a recent study we conducted on the subject of why brands should be thinking about this and how they can become ambassadors of DeepReal in a DeepFake world.

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]]> The Future of Distributing Regulated Products is Already Here The Future of Distributing Regulated Products is Already Here Fri, 30 Apr 2021 13:37:30 GMT 23:57 608c081b6bae694b9287cc51 false https://shows.acast.com/think-retail/episodes/the-future-of-distributing-regulated-products-is-already-her 608c081b6bae694b9287cc51 5c869eb2f2e16c6434362752 the-future-of-distributing-regulated-products-is-already-her full 52 Corey Yantha, CEO of Dispension Inc. about a very unique way to sell a specific kind of product and the potential application to a wide range of scenarios.

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]]> Corey Yantha, CEO of Dispension Inc. about a very unique way to sell a specific kind of product and the potential application to a wide range of scenarios.

Hosted on Acast. See acast.com/privacy for more information.

]]> Lessons in How to Modernize Your Legacy Brand Lessons in How to Modernize Your Legacy Brand Fri, 23 Apr 2021 16:30:28 GMT 20:18 6082f6241b51dd29a1c55203 false https://shows.acast.com/think-retail/episodes/lessons-in-how-to-modernize-your-legacy-brand 6082f6241b51dd29a1c55203 5c869eb2f2e16c6434362752 lessons-in-how-to-modernize-your-legacy-brand full 51 Here is a little trivia for you: what is the oldest and longest-surviving company in North America? Think the fur trade, striped, colourful blankets, and a coat of arms that features one fox, two elk and four beavers. Give up? It’s Hudson’s Bay, of course!


Founded in 1670 with their first department store opening in 1881, The Bay now operates close to 100 locations across Canada along with a huge online store that ships across the country. From fashion apparel to home goods, whatever you want – The Bay probably has. But how can such an iconic brand stay relevant as local shops and direct to consumer brands eat away at market share?


In this episode of Think Retail, we speak with Ryan Booth, Director of Design at Hudson’s Bay about the very exciting (and daunting) challenge he has taken on.

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]]> Here is a little trivia for you: what is the oldest and longest-surviving company in North America? Think the fur trade, striped, colourful blankets, and a coat of arms that features one fox, two elk and four beavers. Give up? It’s Hudson’s Bay, of course!


Founded in 1670 with their first department store opening in 1881, The Bay now operates close to 100 locations across Canada along with a huge online store that ships across the country. From fashion apparel to home goods, whatever you want – The Bay probably has. But how can such an iconic brand stay relevant as local shops and direct to consumer brands eat away at market share?


In this episode of Think Retail, we speak with Ryan Booth, Director of Design at Hudson’s Bay about the very exciting (and daunting) challenge he has taken on.

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]]> Trends in Online Social Engagement Trends in Online Social Engagement Wed, 31 Mar 2021 15:16:26 GMT 18:06 6064924ce635c039fdbb9472 false https://shows.acast.com/think-retail/episodes/trends-in-online-social-engagement 6064924ce635c039fdbb9472 5c869eb2f2e16c6434362752 trends-in-online-social-engagement full 50 Sebastian Maynard - you may recognize his voice. And we’re focusing today on emerging trends in the realm of social engagement online. 

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]]> Sebastian Maynard - you may recognize his voice. And we’re focusing today on emerging trends in the realm of social engagement online. 

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]]> How to Make Retail Jobs Fun Again How to Make Retail Jobs Fun Again Fri, 12 Mar 2021 20:17:48 GMT 24:40 604bcc6c0b7d5c4edae214af false https://shows.acast.com/think-retail/episodes/make-retail-jobs-fun-again 604bcc6c0b7d5c4edae214af 5c869eb2f2e16c6434362752 make-retail-jobs-fun-again full 49 Suzanne Sears. From emerging job descriptions and COVID shortages, to service excellence at the frontlines, in this episode we talk about how retail brands can become more future-focused by finding the right people for the right position.

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]]> Suzanne Sears. From emerging job descriptions and COVID shortages, to service excellence at the frontlines, in this episode we talk about how retail brands can become more future-focused by finding the right people for the right position.

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]]> Training Your Staff To Become Better Leaders Training Your Staff To Become Better Leaders Mon, 22 Feb 2021 20:12:29 GMT 29:44 6034102e2ea07f1118d60d5c false https://shows.acast.com/think-retail/episodes/training-your-staff-to-become-leaders 6034102e2ea07f1118d60d5c 5c869eb2f2e16c6434362752 training-your-staff-to-become-leaders full 48 It has been quite telling over the years working with retail brands, whenever you bring up the subject of employee engagement, it’s usually not a top priority. Everybody is so focused on e-commerce and social media that employees are often treated as an afterthought. And while digital is, of course, critical for any brand in bricks and mortar retail, people are the power behind real success. So why aren’t retail leaders more focused on leadership? 


April Sabral has had a long career in retail leadership with companies such as Banana Republic, Starbucks, and Apple. She’s the brains behind retailu, an online learning platform designed especially for retail leaders. In this episode, we talk about retail leadership and her new book, The Positive Effect. 

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]]> It has been quite telling over the years working with retail brands, whenever you bring up the subject of employee engagement, it’s usually not a top priority. Everybody is so focused on e-commerce and social media that employees are often treated as an afterthought. And while digital is, of course, critical for any brand in bricks and mortar retail, people are the power behind real success. So why aren’t retail leaders more focused on leadership? 


April Sabral has had a long career in retail leadership with companies such as Banana Republic, Starbucks, and Apple. She’s the brains behind retailu, an online learning platform designed especially for retail leaders. In this episode, we talk about retail leadership and her new book, The Positive Effect. 

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]]> Bringing Optimism to Your Marketing and Communications Bringing Optimism to Your Marketing and Communications Fri, 05 Feb 2021 14:40:55 GMT 35:26 601d58f78147a92550235c56 false https://shows.acast.com/think-retail/episodes/bringing-optimism-to-your-marketing-and-communications 601d58f78147a92550235c56 5c869eb2f2e16c6434362752 bringing-optimism-to-your-marketing-and-communications full 47 A big buzzword for 2021 is optimism. Politicians, marketers, and even celebrities are cheering the world on as vaccination efforts roll out. And while the end of the pandemic may still be further away than we’d like, at least an end is in view. How does this relate to the retail experience? As we all know, shopping hasn’t exactly been a fun experience lately. It’s felt more like a military operation at times. That being said, wherever brands can bring a little bit of joy into their messaging and store experience, it will be most welcome. 

 

In this episode, we speak to Paul Goldsmith, who has years of experience managing retail brands, not just in Canada, but internationally. Most recently, he was leading design services for Walmart Canada, and that encompassed a broad portfolio, from private label, to in-store, to next-generation store design. In Canada, he also worked for Shoppers Drug Mart and Loblaws in product and marketing leadership roles. He describes himself as an optimistic person. And today we’re going to discuss why the world needs a good dose of happy thoughts, now more than ever. 

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]]> A big buzzword for 2021 is optimism. Politicians, marketers, and even celebrities are cheering the world on as vaccination efforts roll out. And while the end of the pandemic may still be further away than we’d like, at least an end is in view. How does this relate to the retail experience? As we all know, shopping hasn’t exactly been a fun experience lately. It’s felt more like a military operation at times. That being said, wherever brands can bring a little bit of joy into their messaging and store experience, it will be most welcome. 

 

In this episode, we speak to Paul Goldsmith, who has years of experience managing retail brands, not just in Canada, but internationally. Most recently, he was leading design services for Walmart Canada, and that encompassed a broad portfolio, from private label, to in-store, to next-generation store design. In Canada, he also worked for Shoppers Drug Mart and Loblaws in product and marketing leadership roles. He describes himself as an optimistic person. And today we’re going to discuss why the world needs a good dose of happy thoughts, now more than ever. 

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]]> How to Get Customers to Fall in Love With Your Store How to Get Customers to Fall in Love With Your Store Tue, 19 Jan 2021 20:03:15 GMT 37:25 60073b034ae7a70508915cb9 false https://shows.acast.com/think-retail/episodes/how-to-make-customers-fall-in-love-with-your-store 60073b034ae7a70508915cb9 5c869eb2f2e16c6434362752 how-to-make-customers-fall-in-love-with-your-store full 46 How to get more people into your store is a question that retailers both big and small have been asking since the dawn of e-commerce. Add Amazon, a pandemic, direct to consumer online brands and a smartphone in the hand of nearly every consumer in North America, and the answer seems less clear still.


Mark Kinsley and Mark Quinn (also known as Dos Marcos) are both veterans in the retail industry and have written a book on this very subject. Come Back to Bed is a joint effort, bringing their expertise and experience in the mattress industry together to discuss core principles that can apply to any retail category. Today, we’re going to talk about these core principles as well as strategic tactics brands can implement.

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]]> How to get more people into your store is a question that retailers both big and small have been asking since the dawn of e-commerce. Add Amazon, a pandemic, direct to consumer online brands and a smartphone in the hand of nearly every consumer in North America, and the answer seems less clear still.


Mark Kinsley and Mark Quinn (also known as Dos Marcos) are both veterans in the retail industry and have written a book on this very subject. Come Back to Bed is a joint effort, bringing their expertise and experience in the mattress industry together to discuss core principles that can apply to any retail category. Today, we’re going to talk about these core principles as well as strategic tactics brands can implement.

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]]> Looking Ahead to 2021 with the SLD Team Looking Ahead to 2021 with the SLD Team Mon, 21 Dec 2020 18:06:54 GMT 20:49 5fe0e39770c65310d8173a30 false https://shows.acast.com/think-retail/episodes/looking-ahead-to-2021 5fe0e39770c65310d8173a30 5c869eb2f2e16c6434362752 looking-ahead-to-2021 full 45

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]]>

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]]> The Ever-Evolving World of Digital Marketing The Ever-Evolving World of Digital Marketing Mon, 07 Dec 2020 18:42:49 GMT 26:06 5fce77a94785c15d3e3904cc false https://shows.acast.com/think-retail/episodes/the-shifting-landscape-of-digital-marketing 5fce77a94785c15d3e3904cc 5c869eb2f2e16c6434362752 the-shifting-landscape-of-digital-marketing full 44 TikTok and Snapchat, Google’s antitrust lawsuit, AOC versus Zuckerberg, it seems like every day there’s a new factor that could change digital marketing, making it a moving target for brand marketers. With so much to stay up to date on, it can be hard to know where to focus your efforts. Luckily, our guest today lives and breathes the world of digital marketing.


Martin Waxman is a digital and social media strategist who also teaches at the Schulich School of Business, Seneca College and McMaster University. And we’re going to talk about the shifting landscape of digital marketing.

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]]> TikTok and Snapchat, Google’s antitrust lawsuit, AOC versus Zuckerberg, it seems like every day there’s a new factor that could change digital marketing, making it a moving target for brand marketers. With so much to stay up to date on, it can be hard to know where to focus your efforts. Luckily, our guest today lives and breathes the world of digital marketing.


Martin Waxman is a digital and social media strategist who also teaches at the Schulich School of Business, Seneca College and McMaster University. And we’re going to talk about the shifting landscape of digital marketing.

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]]> Why Now Is The Time To Embrace a Bank Transformation Why Now Is The Time To Embrace a Bank Transformation Wed, 25 Nov 2020 18:26:53 GMT 22:13 5fbea1ed852ae4155acbdb11 false https://shows.acast.com/think-retail/episodes/why-now-is-the-time-to-embrace-a-bank-transformation 5fbea1ed852ae4155acbdb11 5c869eb2f2e16c6434362752 why-now-is-the-time-to-embrace-a-bank-transformation full 43 The word transformation gets bounced around a lot, and like any other word that starts to become part of our marketing vernacular, it can start to lose its true meaning. That being said, when it comes to what’s happening in the world of retail banking, there really isn’t a better word to describe what’s going on. For banks leading this revolution, we’re seeing fundamental shifts in their model that are truly transformative. But for many banks, catching up with digital innovations has been enough of a challenge, and if you add COVID on top of that, it might seem like this lofty word is unachievable.

 

Today, we’re talking to strategist and President of SLD, Jean-Pierre Lacroix, who has worked on numerous bank transformation initiatives, about why the time to embrace transformation is now, and why it’s more achievable than you might think.

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]]> The word transformation gets bounced around a lot, and like any other word that starts to become part of our marketing vernacular, it can start to lose its true meaning. That being said, when it comes to what’s happening in the world of retail banking, there really isn’t a better word to describe what’s going on. For banks leading this revolution, we’re seeing fundamental shifts in their model that are truly transformative. But for many banks, catching up with digital innovations has been enough of a challenge, and if you add COVID on top of that, it might seem like this lofty word is unachievable.

 

Today, we’re talking to strategist and President of SLD, Jean-Pierre Lacroix, who has worked on numerous bank transformation initiatives, about why the time to embrace transformation is now, and why it’s more achievable than you might think.

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]]> What Artificial Intelligence Means for Retail Design What Artificial Intelligence Means for Retail Design Tue, 10 Nov 2020 20:47:27 GMT 24:31 5faafc5f403fab01e9238acf false https://shows.acast.com/think-retail/episodes/what-artificial-intelligence-means-for-retail-design 5faafc5f403fab01e9238acf 5c869eb2f2e16c6434362752 what-artificial-intelligence-means-for-retail-design full 42 One of the buzziest and most debated tech terms of the last 5 to 10 years is artificial intelligence. To start off with, what does the term artificial intelligence actually mean? If you just Google “define artificial intelligence,” you’ll discover that even computer scientists and engineers don’t entirely agree on what to call everything that fits under the AI umbrella. And when it comes to putting it to use, there’s even less clarity. For retail brands, many of whom may be sitting on a lot of consumer data, understanding what options are available now, and what could be relevant tomorrow is key to staying ahead.


George Wang is a designer whose work bridges areas of innovation and technology, product development, and software. And he’s going to talk to us about what artificial intelligence means for retail design.

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]]> One of the buzziest and most debated tech terms of the last 5 to 10 years is artificial intelligence. To start off with, what does the term artificial intelligence actually mean? If you just Google “define artificial intelligence,” you’ll discover that even computer scientists and engineers don’t entirely agree on what to call everything that fits under the AI umbrella. And when it comes to putting it to use, there’s even less clarity. For retail brands, many of whom may be sitting on a lot of consumer data, understanding what options are available now, and what could be relevant tomorrow is key to staying ahead.


George Wang is a designer whose work bridges areas of innovation and technology, product development, and software. And he’s going to talk to us about what artificial intelligence means for retail design.

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]]> The Three Pillars to Fostering Retail Pride The Three Pillars to Fostering Retail Pride Thu, 22 Oct 2020 17:32:03 GMT 27:25 5f91c2146243047276678937 false https://shows.acast.com/think-retail/episodes/the-three-pillars-to-fostering-retail-pride 5f91c2146243047276678937 5c869eb2f2e16c6434362752 the-three-pillars-to-fostering-retail-pride full 41 What was your first job? Mine was as a teller at a big box store and there’s a very good chance your first job was also in retail. Maybe you were a busboy at a restaurant, or you bagged groceries or sold shoes at the mall. The retail industry is massive. In the U.S. one in four jobs are retail jobs. And yet working in retail is often seen as a default, not a choice to be lauded. 

 

Today’s guest, Ron Thurston, has had a long career in retail, starting off as a part time sales associate and now VP of Stores for Intermix, and his new book Retail Pride celebrates retail careers, including the accidental route many take to their positions. Today, we’re going to dig into some of the things he explores in the book to find out why and how leaders should make retail pride central to their culture.

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]]> What was your first job? Mine was as a teller at a big box store and there’s a very good chance your first job was also in retail. Maybe you were a busboy at a restaurant, or you bagged groceries or sold shoes at the mall. The retail industry is massive. In the U.S. one in four jobs are retail jobs. And yet working in retail is often seen as a default, not a choice to be lauded. 

 

Today’s guest, Ron Thurston, has had a long career in retail, starting off as a part time sales associate and now VP of Stores for Intermix, and his new book Retail Pride celebrates retail careers, including the accidental route many take to their positions. Today, we’re going to dig into some of the things he explores in the book to find out why and how leaders should make retail pride central to their culture.

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]]> Digital Ecosystems and the Future of Retail and Banking Digital Ecosystems and the Future of Retail and Banking Thu, 08 Oct 2020 15:54:44 GMT 29:49 5f7f3646b9d0d809139319a4 false https://shows.acast.com/think-retail/episodes/digital-ecosystems-and-the-future-of-retail-and-banking 5f7f3646b9d0d809139319a4 5c869eb2f2e16c6434362752 digital-ecosystems-and-the-future-of-retail-and-banking full 40 Digital transformation was something retail organizations and financial institutions were already talking about before COVID hit. The pandemic has accelerated the trend and brought with it more challenges that were not anticipated. While brands have adopted many makeshift processes and systems to address these needs, companies are now wondering what’s going to stick after the pandemic. Today, our guests are going to provide some context to help answer that question. 

 

Stuart Armstrong is Chief Revenue Officer at JohnRyan and is a leading figure in customer engagement and digital signage technologies with a focus on how these technologies underpin business building applications within retail and retail banking industries. Jean-Pierre Lacroix is President and Lead Strategist at SLD, and together Stuart and Jean conducted a joint study with over 500 respondents in the retail and finance categories to find out what companies are dealing with now to gain insights and provide advice on how to move forward. 

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]]> Digital transformation was something retail organizations and financial institutions were already talking about before COVID hit. The pandemic has accelerated the trend and brought with it more challenges that were not anticipated. While brands have adopted many makeshift processes and systems to address these needs, companies are now wondering what’s going to stick after the pandemic. Today, our guests are going to provide some context to help answer that question. 

 

Stuart Armstrong is Chief Revenue Officer at JohnRyan and is a leading figure in customer engagement and digital signage technologies with a focus on how these technologies underpin business building applications within retail and retail banking industries. Jean-Pierre Lacroix is President and Lead Strategist at SLD, and together Stuart and Jean conducted a joint study with over 500 respondents in the retail and finance categories to find out what companies are dealing with now to gain insights and provide advice on how to move forward. 

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]]> How Experiential Design Can Help Tell Your Brand Story How Experiential Design Can Help Tell Your Brand Story Wed, 30 Sep 2020 20:45:02 GMT 24:19 5f74ee4e8ba7f11e0e487aed false https://shows.acast.com/think-retail/episodes/how-experiential-design-can-help-tell-your-brand-story 5f74ee4e8ba7f11e0e487aed 5c869eb2f2e16c6434362752 how-experiential-design-can-help-tell-your-brand-story full 39 Cybelle Jones, CEO of SEGD, a not-for-profit professional organization for designers from all over the world who focus on shaping content-rich experiential spaces. Trained as an architect, she’s worked on many projects that involve historical and cultural environments such as galleries and museums, as well as working with brands to create memorable, interactive experiences.

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]]> Cybelle Jones, CEO of SEGD, a not-for-profit professional organization for designers from all over the world who focus on shaping content-rich experiential spaces. Trained as an architect, she’s worked on many projects that involve historical and cultural environments such as galleries and museums, as well as working with brands to create memorable, interactive experiences.

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]]> Why Your Sales Staff Need to Be Online Why Your Sales Staff Need to Be Online Tue, 15 Sep 2020 16:22:41 GMT 28:20 5f60ea52a4da01613e16a858 false https://shows.acast.com/think-retail/episodes/why-your-sales-staff-need-to-be-online 5f60ea52a4da01613e16a858 5c869eb2f2e16c6434362752 why-your-sales-staff-need-to-be-online full 38 As disruption from the pandemic rises and falls in waves around the globe, retail brands are pivoting their business to try and make up for related sales losses. Many brands were in good shape to manage this with robust digital and omnichannel ecosystems already in place. Many luxury brands, however, were not as well prepared. Heavily reliant on an in-store, really personal customer experience model, luxury brands in North America are now scrambling. A drastically changed in-store experience, the loss of tourists from Asia, and inexperience in the digital realm are some of the key challenges they’re facing.

 

Fortunately, Casey Golden, founder and CEO of retail experience platform Luxlock believes that luxury brands have everything they need to get through this crisis and come out on the other side by leading digital transformation and setting a higher standard for shopping online. 

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]]> As disruption from the pandemic rises and falls in waves around the globe, retail brands are pivoting their business to try and make up for related sales losses. Many brands were in good shape to manage this with robust digital and omnichannel ecosystems already in place. Many luxury brands, however, were not as well prepared. Heavily reliant on an in-store, really personal customer experience model, luxury brands in North America are now scrambling. A drastically changed in-store experience, the loss of tourists from Asia, and inexperience in the digital realm are some of the key challenges they’re facing.

 

Fortunately, Casey Golden, founder and CEO of retail experience platform Luxlock believes that luxury brands have everything they need to get through this crisis and come out on the other side by leading digital transformation and setting a higher standard for shopping online. 

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]]> Will COVID-19 Be The Demise of Cash? Will COVID-19 Be The Demise of Cash? Mon, 31 Aug 2020 17:07:30 GMT 19:04 5f4e7fd2ab0b9b1a43f44fa9 false https://shows.acast.com/think-retail/episodes/will-covid-19-be-the-demise-of-cash 5f4e7fd2ab0b9b1a43f44fa9 5c869eb2f2e16c6434362752 will-covid-19-be-the-demise-of-cash full 37

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]]>

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]]> Tips for Running a Successful Brainstorm Session Tips for Running a Successful Brainstorm Session Fri, 14 Aug 2020 14:29:57 GMT 14:33 5f369fe50fe6b404605bc3cf false https://shows.acast.com/think-retail/episodes/tips-for-running-a-successful-brainstorm-session 5f369fe50fe6b404605bc3cf 5c869eb2f2e16c6434362752 tips-for-running-a-successful-brainstorm-session full 36 Brainstorming is a practice that most businesses need to employ from time to time, but it’s not as simple as just getting a bunch of people together with a whiteboard and some sticky notes. It’s a real skill. It requires a lot of preparation, guidance, structure and a plan. You need to be able to help the team focus but also be creative. Brainstorming sessions can be invigorating and exciting, if not challenging. And with work from home being an ongoing reality, brainstorm sessions might seem impossible to manage. 


In this episode we speak with SLD’s brand strategist Ada Zhang about some foundational brainstorming tips and how to make the magic happen, even remotely. 

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]]> Brainstorming is a practice that most businesses need to employ from time to time, but it’s not as simple as just getting a bunch of people together with a whiteboard and some sticky notes. It’s a real skill. It requires a lot of preparation, guidance, structure and a plan. You need to be able to help the team focus but also be creative. Brainstorming sessions can be invigorating and exciting, if not challenging. And with work from home being an ongoing reality, brainstorm sessions might seem impossible to manage. 


In this episode we speak with SLD’s brand strategist Ada Zhang about some foundational brainstorming tips and how to make the magic happen, even remotely. 

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]]> How Sports Teams Create a Sense of Belonging How Sports Teams Create a Sense of Belonging Fri, 24 Jul 2020 16:07:46 GMT 17:51 5f1b07035d1fb90b4b313c57 false https://shows.acast.com/think-retail/episodes/how-sports-teams-create-a-sense-of-belonging 5f1b07035d1fb90b4b313c57 5c869eb2f2e16c6434362752 how-sports-teams-create-a-sense-of-belonging full 35 For sports teams, the brand is everything, it’s massive. Fan behavior in which individuals feel their own self-identity is intertwined with a team, even to the extent that the team’s performance is felt on a deeply personal level, has been widely studied by psychologists and academics and has driven sales of billions of dollars of merchandise around the world. But relying on diehard fans for sales is limiting. 

 

Today, we’re talking to professional sports team brand expert, Anthony Partipilo, the Chief Brand Officer for the Saskatchewan Roughriders, about why sports teams need to reach beyond their inner circle of fandom to new kind of fan and how the Roughriders are doing just that. 

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]]> For sports teams, the brand is everything, it’s massive. Fan behavior in which individuals feel their own self-identity is intertwined with a team, even to the extent that the team’s performance is felt on a deeply personal level, has been widely studied by psychologists and academics and has driven sales of billions of dollars of merchandise around the world. But relying on diehard fans for sales is limiting. 

 

Today, we’re talking to professional sports team brand expert, Anthony Partipilo, the Chief Brand Officer for the Saskatchewan Roughriders, about why sports teams need to reach beyond their inner circle of fandom to new kind of fan and how the Roughriders are doing just that. 

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]]> What COVID-19 Means for the Fashion Industry What COVID-19 Means for the Fashion Industry Mon, 13 Jul 2020 16:35:38 GMT 29:53 5f0c8d1ee939b31a6e8058e0 false https://shows.acast.com/think-retail/episodes/what-covid-19-means-for-the-fashion-industry 5f0c8d1ee939b31a6e8058e0 5c869eb2f2e16c6434362752 what-covid-19-means-for-the-fashion-industry full 34 David Dixon, and his brother, interior designer, Glenn Dixon about the silver lining and how smart brands can use this as an opportunity to leap into the future. 

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]]> David Dixon, and his brother, interior designer, Glenn Dixon about the silver lining and how smart brands can use this as an opportunity to leap into the future. 

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]]> Change Management and Creating a Unified Brand Change Management and Creating a Unified Brand Fri, 26 Jun 2020 16:07:59 GMT 23:57 5ef61d44da13925cadc68b3b false https://shows.acast.com/think-retail/episodes/change-management-and-creating-a-unified-brand 5ef61d44da13925cadc68b3b 5c869eb2f2e16c6434362752 change-management-and-creating-a-unified-brand full 33 The perks of operating your own independent business are often outweighed by the enormous burdens that come along with it. You become a de facto marketer, administrator, HR specialist. You work incredibly long hours and no matter what category you’re in, you’re facing increasing competition, both for clients and talent from larger organizations. For the Canadian Orthodontic Partners, the burden on independent orthodontic practices presented an opportunity. Founded by orthodontists, the organization has brought an initial 51 independent orthodontic practices under one banner in a new national brand. 

 

Today, we’re talking to Paul Abrams, Vice President of Marketing and Growth for the Canadian Orthodontic Partners and their new consumer-facing brand docbraces. Paul, thank you for being with us today.

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]]> The perks of operating your own independent business are often outweighed by the enormous burdens that come along with it. You become a de facto marketer, administrator, HR specialist. You work incredibly long hours and no matter what category you’re in, you’re facing increasing competition, both for clients and talent from larger organizations. For the Canadian Orthodontic Partners, the burden on independent orthodontic practices presented an opportunity. Founded by orthodontists, the organization has brought an initial 51 independent orthodontic practices under one banner in a new national brand. 

 

Today, we’re talking to Paul Abrams, Vice President of Marketing and Growth for the Canadian Orthodontic Partners and their new consumer-facing brand docbraces. Paul, thank you for being with us today.

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]]> Design Thinking and the Future of Banking Design Thinking and the Future of Banking Mon, 15 Jun 2020 18:12:07 GMT 27:14 5ee7b8142fd2797bbf9aefd6 false https://shows.acast.com/think-retail/episodes/design-thinking-and-the-future-of-banking 5ee7b8142fd2797bbf9aefd6 5c869eb2f2e16c6434362752 design-thinking-and-the-future-of-banking full 32 Design Thinking is a term that many of us have heard, but what exactly does it mean, and how can financial brands benefit from this approach?


Today we’re speaking with Janet Jones, a design thinker with an incredible range of experience in design, strategy, and innovation about design thinking for financial brands. Janet’s experience includes 25 years of interior design, as well as working as a strategic foresight consultant and an instructor in foresight and design, at OCAD. This experience led to working directly with financial brands as an innovator and the first design strategist with Scotiabank’s Digital Factory, to help implement a design-driven culture in the bank’s digital transformation.

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]]> Design Thinking is a term that many of us have heard, but what exactly does it mean, and how can financial brands benefit from this approach?


Today we’re speaking with Janet Jones, a design thinker with an incredible range of experience in design, strategy, and innovation about design thinking for financial brands. Janet’s experience includes 25 years of interior design, as well as working as a strategic foresight consultant and an instructor in foresight and design, at OCAD. This experience led to working directly with financial brands as an innovator and the first design strategist with Scotiabank’s Digital Factory, to help implement a design-driven culture in the bank’s digital transformation.

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]]> Exploring the How and Why of Biometric Security Exploring the How and Why of Biometric Security Fri, 29 May 2020 15:54:41 GMT 22:40 5ed130437a19a03a96d3e005 false https://shows.acast.com/think-retail/episodes/exploring-the-how-and-why-of-biometric-security 5ed130437a19a03a96d3e005 5c869eb2f2e16c6434362752 exploring-the-how-and-why-of-biometric-security full 31 In the financial industry, security is paramount. As the world moves online and technology becomes more sophisticated, so do hackers and scams. The advantages of leveraging technology have just skyrocketed with the impact of COVID-19, but preventing systems breaches can make the difference between customer loyalty and customer attrition. In China, biometric security is rapidly being adopted as a safe and easy way to handle financial transactions securely. Will COVID-19 be the thing that pushes North American banks to begin implementing these security measures on a wide scale?


In this episode, we speak with Nick Hallas, Vice President of Sales at Daon – an innovator in developing and deploying biometric authentication and identity assurance solutions worldwide – about the why and the how of biometric security.

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]]> In the financial industry, security is paramount. As the world moves online and technology becomes more sophisticated, so do hackers and scams. The advantages of leveraging technology have just skyrocketed with the impact of COVID-19, but preventing systems breaches can make the difference between customer loyalty and customer attrition. In China, biometric security is rapidly being adopted as a safe and easy way to handle financial transactions securely. Will COVID-19 be the thing that pushes North American banks to begin implementing these security measures on a wide scale?


In this episode, we speak with Nick Hallas, Vice President of Sales at Daon – an innovator in developing and deploying biometric authentication and identity assurance solutions worldwide – about the why and the how of biometric security.

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]]> The Highs and Lows of the Legal Cannabis Industry The Highs and Lows of the Legal Cannabis Industry Thu, 14 May 2020 16:47:24 GMT 19:40 5ebd761c8a2acb3b9a0269bb false https://shows.acast.com/think-retail/episodes/the-ups-and-downs-of-the-legal-cannabis-industry 5ebd761c8a2acb3b9a0269bb 5c869eb2f2e16c6434362752 the-ups-and-downs-of-the-legal-cannabis-industry full 30 As cannabis legalization sweeps through North America there’s been a corresponding race for brands entering the market in what has amounted to a gold rush turn green. And Organigram is one such brand, they’ve been in the market from the time that medical cannabis became legal in Canada in 2013 and they now offer a range of brands including that medical line Organigram, and recreational lines Edison, Edison Reserve, ANKR and Trailblazer.


Ray Gracewood is the SVP of Marketing and Communications for Organigram and he’s going to tell us about the roller coaster ride at the front lines of the cannabis industry.

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]]> As cannabis legalization sweeps through North America there’s been a corresponding race for brands entering the market in what has amounted to a gold rush turn green. And Organigram is one such brand, they’ve been in the market from the time that medical cannabis became legal in Canada in 2013 and they now offer a range of brands including that medical line Organigram, and recreational lines Edison, Edison Reserve, ANKR and Trailblazer.


Ray Gracewood is the SVP of Marketing and Communications for Organigram and he’s going to tell us about the roller coaster ride at the front lines of the cannabis industry.

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]]> Strategic Foresight and How It Can Help Brands Strategic Foresight and How It Can Help Brands Thu, 23 Apr 2020 19:13:53 GMT 36:12 5ea1e8f6eb8fc053540f9d9b false https://shows.acast.com/think-retail/episodes/strategic-foresight-and-how-it-can-help-brands 5ea1e8f6eb8fc053540f9d9b 5c869eb2f2e16c6434362752 strategic-foresight-and-how-it-can-help-brands full 29 A field of study that previously was seen as something of an academic niche is now emerging as a key tool that can help brands not only stay relevant, but if leveraged to its full extent, can even help them leapfrog ahead and become leaders. That field is strategic foresight and future studies.


Today, we’re talking to Foresight Strategist Robert Bolton to understand exactly what strategic foresight is and how it can help brands.

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]]> A field of study that previously was seen as something of an academic niche is now emerging as a key tool that can help brands not only stay relevant, but if leveraged to its full extent, can even help them leapfrog ahead and become leaders. That field is strategic foresight and future studies.


Today, we’re talking to Foresight Strategist Robert Bolton to understand exactly what strategic foresight is and how it can help brands.

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]]> <![CDATA[Discussing SLD's Future Readiness Report]]> Thu, 23 Apr 2020 15:45:27 GMT 16:56 5ea1b81cf2358337248dda44 false https://shows.acast.com/think-retail/episodes/discussing-slds-future-readiness-report 5ea1b81cf2358337248dda44 5c869eb2f2e16c6434362752 discussing-slds-future-readiness-report full 28 Jean-Pierre Lacroix, President of SLD speaks with Manpreet Juneja, a Design Strategist at SLD about a study we recently conducted on the subject of future readiness and strategic foresight. The study asked brands to consider the subject of the future and how well prepared they think their organization is to cope with change.

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]]> Jean-Pierre Lacroix, President of SLD speaks with Manpreet Juneja, a Design Strategist at SLD about a study we recently conducted on the subject of future readiness and strategic foresight. The study asked brands to consider the subject of the future and how well prepared they think their organization is to cope with change.

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]]> How AI Can Help Retailers Navigate Through COVID-19 How AI Can Help Retailers Navigate Through COVID-19 Tue, 07 Apr 2020 16:52:32 GMT 20:39 5e8cafd037ff87ed2aa63a73 false https://shows.acast.com/think-retail/episodes/how-ai-can-help-retailers-navigate-through-covid-19 5e8cafd037ff87ed2aa63a73 5c869eb2f2e16c6434362752 how-ai-can-help-retailers-navigate-through-covid-19 full 27

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]]>

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]]> Communicating With Customers During COVID-19 Communicating With Customers During COVID-19 Wed, 25 Mar 2020 14:36:41 GMT 15:22 5e7b6c79fdae0ade66aa5c50 false https://shows.acast.com/think-retail/episodes/communicating-with-customers-during-covid-19 5e7b6c79fdae0ade66aa5c50 5c869eb2f2e16c6434362752 communicating-with-customers-during-covid-19 full 26

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]]>

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]]> The Evolving Definitions of Beauty and Luxury The Evolving Definitions of Beauty and Luxury Thu, 12 Mar 2020 13:27:58 GMT 27:22 5e6a38dea48bb03d16d2a11e false https://shows.acast.com/think-retail/episodes/the-evolving-definitions-of-beauty-and-luxury 5e6a38dea48bb03d16d2a11e 5c869eb2f2e16c6434362752 the-evolving-definitions-of-beauty-and-luxury full 25 Vogue or bought a lipstick at Saks. Today we’re talking to BXP’s Linda Casey about branding luxury beauty in this brave new world.

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]]> Vogue or bought a lipstick at Saks. Today we’re talking to BXP’s Linda Casey about branding luxury beauty in this brave new world.

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]]> Why Design Deserves a Seat at the Table Why Design Deserves a Seat at the Table Thu, 27 Feb 2020 15:36:14 GMT 22:20 5e57e1eeae3f5b5e68eabb33 false https://shows.acast.com/think-retail/episodes/why-design-deserves-a-seat-at-the-table 5e57e1eeae3f5b5e68eabb33 5c869eb2f2e16c6434362752 why-design-deserves-a-seat-at-the-table full 24 Pilot Coffee Roasters took a different approach. They were fortunate enough to have today’s guest, Creative Director Michelle Wilkin, as part of the family, and as such, Pilot has been in a unique position to be able to leverage a design approach from early on. We’re going to talk to Michelle about the challenge and the value of design thinking as an integral part of your business, and how this approach has helped Pilot make a mark in a very competitive category.

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]]> Pilot Coffee Roasters took a different approach. They were fortunate enough to have today’s guest, Creative Director Michelle Wilkin, as part of the family, and as such, Pilot has been in a unique position to be able to leverage a design approach from early on. We’re going to talk to Michelle about the challenge and the value of design thinking as an integral part of your business, and how this approach has helped Pilot make a mark in a very competitive category.

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]]> The Future of Interactive Customer Experiences The Future of Interactive Customer Experiences Tue, 18 Feb 2020 20:36:56 GMT 29:51 5e4c4ae8e03968b65816c493 false https://shows.acast.com/think-retail/episodes/the-future-of-interactive-customer-experiences 5e4c4ae8e03968b65816c493 5c869eb2f2e16c6434362752 the-future-of-interactive-customer-experiences full 23 Christopher Hall, Managing Director of the ICX Association, about five big tech promises for 2020, and whether he thinks they’re going to live up to the hype.

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]]> Christopher Hall, Managing Director of the ICX Association, about five big tech promises for 2020, and whether he thinks they’re going to live up to the hype.

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]]> Luxurious vs. Value Experiences in Foodservice Luxurious vs. Value Experiences in Foodservice Fri, 31 Jan 2020 15:46:02 GMT 24:25 5e344bba3acf27d661b8fe28 false https://shows.acast.com/think-retail/episodes/luxurious-vs-value-experiences-in-foodservice 5e344bba3acf27d661b8fe28 5c869eb2f2e16c6434362752 luxurious-vs-value-experiences-in-foodservice full 22 Simon Stenning, a consultant who works exclusively in the foodservice and hospitality sector, providing brands with actionable market intelligence. Simon’s background includes working with huge names like Hilton and Compass.

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]]> Simon Stenning, a consultant who works exclusively in the foodservice and hospitality sector, providing brands with actionable market intelligence. Simon’s background includes working with huge names like Hilton and Compass.

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]]> Designing for Generation Z Designing for Generation Z Thu, 02 Jan 2020 14:39:10 GMT 15:10 5e0e008ebdf007c3674e6fb3 false https://shows.acast.com/think-retail/episodes/designing-for-generation-z 5e0e008ebdf007c3674e6fb3 5c869eb2f2e16c6434362752 designing-for-generation-z full 21 Janice Jaworski, about designing for Gen Z.

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]]> Janice Jaworski, about designing for Gen Z.

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]]> Lessons in Updating Your Retail Store Experience Lessons in Updating Your Retail Store Experience Mon, 16 Dec 2019 14:11:18 GMT 22:07 5df79086696d49c81b54b52e false https://shows.acast.com/think-retail/episodes/lessons-in-updating-your-retail-store-experience 5df79086696d49c81b54b52e 5c869eb2f2e16c6434362752 lessons-in-updating-your-retail-store-experience full 20

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]]>

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]]> Why the Bank Branch is Still Relevant Why the Bank Branch is Still Relevant Fri, 15 Nov 2019 18:40:56 GMT 19:00 5dcef13808ccfa2350ef78dc false https://shows.acast.com/think-retail/episodes/why-the-bank-branch-is-still-relevant 5dcef13808ccfa2350ef78dc 5c869eb2f2e16c6434362752 why-the-bank-branch-is-still-relevant full 19

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]]>

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]]> The Keys to a Bespoke Apparel Experience The Keys to a Bespoke Apparel Experience Mon, 04 Nov 2019 21:14:15 GMT 30:55 5dc094a7c791828a3b06b60a false https://shows.acast.com/think-retail/episodes/the-keys-to-a-bespoke-apparel-experience 5dc094a7c791828a3b06b60a 5c869eb2f2e16c6434362752 the-keys-to-a-bespoke-apparel-experience full 18 There was a time when everybody made their own clothes or had them made by a tailor or seamstress. You had only a few things in your wardrobe, but they fit you perfectly and were made to last. Fast forward to today, we’ve got ubiquitous, cheap, fast clothing in abundance but there’s a wave rising up in the world of fashion and its name is personalization and it signifies a change. It’s not always pertaining to tailoring per se, but the idea that clothes are made especially for the individual is one that’s resonating again.


Today, we speak to part of Canada’s first family of fashion, Tamara and Jordin Mimran, who are joint managing directors at Impeccable Clothing Company, parent company to Alfred Sung Bespoke, about why made-for-you is experiencing a renaissance and what that means for fashion brands and retailers.

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]]> There was a time when everybody made their own clothes or had them made by a tailor or seamstress. You had only a few things in your wardrobe, but they fit you perfectly and were made to last. Fast forward to today, we’ve got ubiquitous, cheap, fast clothing in abundance but there’s a wave rising up in the world of fashion and its name is personalization and it signifies a change. It’s not always pertaining to tailoring per se, but the idea that clothes are made especially for the individual is one that’s resonating again.


Today, we speak to part of Canada’s first family of fashion, Tamara and Jordin Mimran, who are joint managing directors at Impeccable Clothing Company, parent company to Alfred Sung Bespoke, about why made-for-you is experiencing a renaissance and what that means for fashion brands and retailers.

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]]> Retail Trends To Keep an Eye On Retail Trends To Keep an Eye On Tue, 22 Oct 2019 18:50:16 GMT 29:03 5daf4f68749df0524ea81646 false https://shows.acast.com/think-retail/episodes/retail-trends-to-keep-an-eye-on 5daf4f68749df0524ea81646 5c869eb2f2e16c6434362752 retail-trends-to-keep-an-eye-on full 17 Retail Design Institute and Susan Reda, VP of Education Strategies from the National Retail Federation about what’s hot now and what has legs. 

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]]> Retail Design Institute and Susan Reda, VP of Education Strategies from the National Retail Federation about what’s hot now and what has legs. 

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]]> The Store as a Media Channel The Store as a Media Channel Wed, 25 Sep 2019 15:07:48 GMT 26:54 5d8b82c4f9db944d2395156b false https://shows.acast.com/think-retail/episodes/the-store-as-a-media-channel 5d8b82c4f9db944d2395156b 5c869eb2f2e16c6434362752 the-store-as-a-media-channel full 16

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]]>

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]]> Part 2: Artificial Intelligence and the Retail Industry Part 2: Artificial Intelligence and the Retail Industry Thu, 12 Sep 2019 17:36:42 GMT 21:28 5d7a822ae976f35d72bf585d false https://shows.acast.com/think-retail/episodes/part-2-artificial-intelligence-and-the-retail-industry 5d7a822ae976f35d72bf585d 5c869eb2f2e16c6434362752 part-2-artificial-intelligence-and-the-retail-industry full 15 Kunal Chopra for Part 2 of our discussion about artificial intelligence. In Part 1, Kunal defined artificial intelligence and gave us a high level understanding of what it. Now we’re going to talk about the application of artificial intelligence to the world of retail. In this episode, Kunal is going to tell us what’s possible now, who’s doing a great job using artificial intelligence, and what to look out for in the future.

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]]> Kunal Chopra for Part 2 of our discussion about artificial intelligence. In Part 1, Kunal defined artificial intelligence and gave us a high level understanding of what it. Now we’re going to talk about the application of artificial intelligence to the world of retail. In this episode, Kunal is going to tell us what’s possible now, who’s doing a great job using artificial intelligence, and what to look out for in the future.

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]]> Part 1: Artificial Intelligence and the Retail Industry Part 1: Artificial Intelligence and the Retail Industry Thu, 12 Sep 2019 17:34:28 GMT 13:48 5d7a81a43a96e2dc76f47fd0 false https://shows.acast.com/think-retail/episodes/part-1-artificial-intelligence-and-the-retail-industry 5d7a81a43a96e2dc76f47fd0 5c869eb2f2e16c6434362752 part-1-artificial-intelligence-and-the-retail-industry full 14 Kunal Chopra, a business transformation and management consultant who specializes in optimizing delivery models. This is going to be a two-part series about AI, and this episode we will discuss what AI is, and what it isn't.

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]]> Kunal Chopra, a business transformation and management consultant who specializes in optimizing delivery models. This is going to be a two-part series about AI, and this episode we will discuss what AI is, and what it isn't.

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]]> How Telco Companies Can Remain Relevant How Telco Companies Can Remain Relevant Thu, 29 Aug 2019 13:09:59 GMT 20:21 5d67cea754a4acc730f73acf false https://shows.acast.com/think-retail/episodes/how-telco-companies-can-remain-relevant 5d67cea754a4acc730f73acf 5c869eb2f2e16c6434362752 how-telco-companies-can-remain-relevant full 13 Will Gibson, a telco retail and marketing expert who’s seen the industry shift from his days at Blockbuster to becoming an award-winning speaker, thought leader, and retail futurist. He’s going to tell us what he sees as a threat to the future of telcos, and how brands can pivot and stay relevant. 

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]]> Will Gibson, a telco retail and marketing expert who’s seen the industry shift from his days at Blockbuster to becoming an award-winning speaker, thought leader, and retail futurist. He’s going to tell us what he sees as a threat to the future of telcos, and how brands can pivot and stay relevant. 

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]]> Creating the Holy Trinity of Restaurant Experiences Creating the Holy Trinity of Restaurant Experiences Wed, 21 Aug 2019 15:04:35 GMT 23:56 5d5d5d83807cec591cd77e09 false https://shows.acast.com/think-retail/episodes/creating-the-holy-trinity-of-restaurant-experiences 5d5d5d83807cec591cd77e09 5c869eb2f2e16c6434362752 creating-the-holy-trinity-of-restaurant-experiences full 12

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]]>

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]]> Why Should Consumers Share their Data with You? Why Should Consumers Share their Data with You? Wed, 24 Jul 2019 16:51:42 GMT 25:14 5d388c9e662050587405d12b false https://shows.acast.com/think-retail/episodes/why-should-consumers-share-their-data-with-you 5d388c9e662050587405d12b 5c869eb2f2e16c6434362752 why-should-consumers-share-their-data-with-you full 11 Jeff Hirsch, founder and president of The Right Brain Studio, and professor at the University of Southern California. Instead of waiting for legislation, Jeff believes there are some really big reasons that brands should be thinking more critically about this issue right now.

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]]> Jeff Hirsch, founder and president of The Right Brain Studio, and professor at the University of Southern California. Instead of waiting for legislation, Jeff believes there are some really big reasons that brands should be thinking more critically about this issue right now.

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]]> <![CDATA[What's Next for the Foodservice Industry?]]> Mon, 15 Jul 2019 13:40:13 GMT 25:45 5d2c823de7a07b9a368eeea9 false https://shows.acast.com/think-retail/episodes/whats-next-for-the-foodservice-industry 5d2c823de7a07b9a368eeea9 5c869eb2f2e16c6434362752 whats-next-for-the-foodservice-industry full 10 about the future of foodservice.

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]]> about the future of foodservice.

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]]> Legal Cannabis and the Retail Experience Legal Cannabis and the Retail Experience Tue, 25 Jun 2019 13:11:50 GMT 17:55 5d121d961fdfb6544e4a2223 false https://shows.acast.com/think-retail/episodes/legal-cannabis-and-the-retail-experience 5d121d961fdfb6544e4a2223 5c869eb2f2e16c6434362752 legal-cannabis-and-the-retail-experience full 9 All across North America, the decriminalization or legalization of cannabis has given birth to a brand-new industry, and in many places you can now easily purchase cannabis online or in a store. Today we’re speaking to Steffen Schenk from mīhī cannabis. He’s the SVP of Customer Experience, and we are going to talk about how you create a customer-centric retail experience for a product that has been underground for as long as any of us can remember.


 


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]]> All across North America, the decriminalization or legalization of cannabis has given birth to a brand-new industry, and in many places you can now easily purchase cannabis online or in a store. Today we’re speaking to Steffen Schenk from mīhī cannabis. He’s the SVP of Customer Experience, and we are going to talk about how you create a customer-centric retail experience for a product that has been underground for as long as any of us can remember.


 


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]]> The Future of Fashion Retail The Future of Fashion Retail Tue, 25 Jun 2019 13:06:47 GMT 22:40 5d121c68c715b4a473d54f38 false https://shows.acast.com/think-retail/episodes/the-future-of-fashion-retail 5d121c68c715b4a473d54f38 5c869eb2f2e16c6434362752 the-future-of-fashion-retail full 8 Joe Mimran, the co-founder of iconic fashion brands such as Club Monaco, Joe Fresh, Pink Tartan, Caban, and Alfred Sung about what the future of fashion retail could look like.

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]]> Joe Mimran, the co-founder of iconic fashion brands such as Club Monaco, Joe Fresh, Pink Tartan, Caban, and Alfred Sung about what the future of fashion retail could look like.

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]]> Can Brands Be Heroes? Can Brands Be Heroes? Tue, 11 Jun 2019 14:23:05 GMT 13:13 5cffb949addf5ef45d094f12 false https://shows.acast.com/think-retail/episodes/can-brands-be-heroes 5cffb949addf5ef45d094f12 5c869eb2f2e16c6434362752 can-brands-be-heroes full 7 Consumers are more empowered and educated than they’ve ever been throughout the history of modern capitalism. They want to know where their shoes are made, how their coffee was grown, and what conflicts their diamonds might have created, and they can find out in a matter of seconds. 


Environmental sustainability is a key issue that threatens to disrupt the entire planet and younger generations increasingly see this as a top concern. Designer and co-founder of the houseware brand Umbra, Paul Rowan, sees this as an opportunity for companies to step out of their role as sellers of stuff and to become the heroes consumers really want them to be.

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]]> Consumers are more empowered and educated than they’ve ever been throughout the history of modern capitalism. They want to know where their shoes are made, how their coffee was grown, and what conflicts their diamonds might have created, and they can find out in a matter of seconds. 


Environmental sustainability is a key issue that threatens to disrupt the entire planet and younger generations increasingly see this as a top concern. Designer and co-founder of the houseware brand Umbra, Paul Rowan, sees this as an opportunity for companies to step out of their role as sellers of stuff and to become the heroes consumers really want them to be.

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]]> How Independent Retailers are Excelling at Customer Experience How Independent Retailers are Excelling at Customer Experience Mon, 27 May 2019 13:43:35 GMT 14:32 5cebe987c27cf2cc4fedd4e6 false https://shows.acast.com/think-retail/episodes/how-independent-retailers-are-excelling-at-customer-experien 5cebe987c27cf2cc4fedd4e6 5c869eb2f2e16c6434362752 how-independent-retailers-are-excelling-at-customer-experien full 6

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]]> Beyond Materials: Sustainability in Packaging Beyond Materials: Sustainability in Packaging Mon, 13 May 2019 21:09:16 GMT 19:33 5cd9dcfc33e746315be24927 false https://shows.acast.com/think-retail/episodes/beyond-materials-sustainability-in-packaging 5cd9dcfc33e746315be24927 5c869eb2f2e16c6434362752 beyond-materials-sustainability-in-packaging full 5

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]]> Why Brands Need to Start Thinking About the Moon Why Brands Need to Start Thinking About the Moon Mon, 29 Apr 2019 19:53:23 GMT 20:14 5cc752b190053afc61c974ac false https://www.sld.com/podcasts/the-first-brand-on-the-moon/ 5cc752b190053afc61c974ac 5c869eb2f2e16c6434362752 why-brands-need-to-start-thinking-about-the-moon full 4

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]]> How Neuromarketing is Changing the Retail Industry How Neuromarketing is Changing the Retail Industry Mon, 08 Apr 2019 14:29:03 GMT 21:02 5cab55842d59498a5a847438 false https://www.sld.com/podcasts/what-brands-need-to-know-about-neuromarketing 5cab55842d59498a5a847438 5c869eb2f2e16c6434362752 how-neuromarketing-is-changing-the-retail-industry full 3

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]]> Retail: Plugged or Unplugged? Retail: Plugged or Unplugged? Thu, 14 Mar 2019 13:00:44 GMT 22:10 5c86aae423b88170462d9aeb false https://shows.acast.com/think-retail/episodes/retail-plugged-or-unplugged 5c86aae423b88170462d9aeb 5c869eb2f2e16c6434362752 retail-plugged-or-unplugged full 2

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]]> The Impact of Social Media on Foodservice The Impact of Social Media on Foodservice Thu, 14 Mar 2019 13:00:32 GMT 16:57 5c86a0ef0b9f8acb16945521 false https://shows.acast.com/think-retail/episodes/the-impact-of-social-media-on-foodservice 5c86a0ef0b9f8acb16945521 5c869eb2f2e16c6434362752 the-impact-of-social-media-on-foodservice full 1

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