• Why fraud is always going to be about people, not technology
• What do the ‘Zombie’ and ‘Cybercrime Triangle’ theories stand for
• Importance of policies and structure for when fraud or ransomware does hit
• How fraud has shifted in the last decade

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Now at the biggest social media platform in the world, he helps mitigate potential risks on the platform. Alongside our host Jimmy Fong, Lloyd details:

• His learnings from federal law enforcement and the private sector
• How his time at Homeland Security developed his understanding of criminals and fraudsters
• It the importance for businesses to have good digital hygiene and educate their own employees
• What TikTok is doing to help raise awareness of fraud & cybersecurity

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In this episode, he shares his experiences of consulting around the world, working with over 200 banks, lenders, and finance companies across his career as well as tips on how to improve your fraud fighting skills.

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“Initially I was focused on payments before then moving across to more risk-based activities. I  have looked to create a balance between our KPIs in that whilst you might not have completely opposite targets, you should have something specific for another aspect of the business. 

“For example, if you are working in risk you should have one KPI to reduce risk input from the clients or if you’re responsible for payments, one of your targets should be to reduce risk level or chargebacks.”

Find more information about the Libertex Group.

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In this in-depth interview, they explain how they do it, and which fraud prevention measures are a waste of time for businesses – and add friction to the user journey.

The SEON Cat and Mouse podcast is the only place where you’ll get to hear from both fraudsters and fraud fighters.

The goal? To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.

Interview by Jimmy Fong

For more information about SEON, please visit www.seon.io

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Ina walked us through the company’s idea of iGaming sustainability, how it’s deployed at the group, and how it can actually help with fraud rates in the long run. 

The SEON Cat and Mouse podcast is the only place where you’ll get to hear from both fraudsters and fraud fighters.

The goal? To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.

Interview by Jimmy Fong

For more information about SEON, please visit www.seon.io

Find Ina Macaria Bawn on LinkedIn

More information about the Kindred Group

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In this episode of the Cat & Mouse podcast, you’ll hear about physical and bank drops, as explained by a fraudster we’ll call Anonymous D.

They go over the techniques they have for receiving goods, how they keep the addresses going as long as possible and what kind of OpSec measures they have in place.

The SEON Cat and Mouse podcast is the only place where you’ll get to hear from both fraudsters and fraud fighters.

The goal?

To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.

Interview by Jimmy Fong

For more information about SEON, please visit www.seon.io

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As fraud manager of a video game company delivering war games to millions of users worldwide, Elena had to learn how to anticipate fraud, learn how it works with micropayments, and where fraud management needs to improve in general. She shared some of her fascinating insights in a conversation that touches on seasonal fraud, irrational fraudsters, and the advantages criminals have.

The SEON Cat and Mouse podcast is the only place where you’ll get to hear from both fraudsters and fraud fighters.

The goal?

To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.

Find Elena Emelyanova on Linkedin

Interview by Jimmy Fong

Wargaming is online here.

For more information about SEON, please visit www.seon.io

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Open banking is supposed to be a boon for bank customers, but it also opens the door to new attack vectors. Anonymous O explains how they work, from phishing to loan scams and buying challenger bank accounts.

The SEON Cat and Mouse podcast is the only place where you’ll get to hear from both fraudsters and fraud fighters.

The goal?

To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.

Interview by Jimmy Fong

For more information about SEON, please visit www.seon.io

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With unrivaled expertise in understanding the mind of a fraudster, Stefania details her key most important takeaways from almost a decade of experience studying and combatting cybercrime.

Having developed her own gift card program and seen the entire spectrum of the supply chain, from merchant to buyer, this episode is packed with insightful comments.

The SEON Cat and Mouse podcast is the only place where you’ll get to hear from both fraudsters and fraud fighters.

The goal?

To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.

Interview by Jimmy Fong

For more information about SEON, please visit www.seon.io

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Anonymous G, as we’ll call them, is an expert at targeting financial institutions, both in terms of account takeover (ATO) and also onboarding using a fake ID and phone number.

We’ll pick their brains about how they bypass OTP and 2FA, and what they think of new authentication methods such as Apple IDs.

The SEON Cat and Mouse podcast is the only place where you’ll get to hear from both fraudsters and fraud fighters.

The goal? To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.

Interview by Jimmy Fong

For more information about SEON, please visit www.seon.io

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Before joining SEON to help fraud fighters, Balint used to be one himself – and at an extremely high-risk company. 

In this fascinating interview, he gives tips and shares insights on what he’s learned, especially in the context of growing a successful anti-fraud team.

The SEON Cat and Mouse podcast is the only place where you’ll get to hear from both fraudsters and fraud fighters.

The goal?

To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.

Interview by Jimmy Fong

For more information about SEON, please visit www.seon.io

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They guided us through some age-old phishing and scamming techniques that still work today, and explained what bank drops are, and why every fraudster dreams of opening an account with a neobank. They also revealed fascinating insights into how customer service agents are exploited by account takeover fraudsters.

The SEON Cat and Mouse podcast is the only place where you’ll get to hear from both fraudsters and fraud fighters.

The goal?

To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.

Interview by Jimmy Fong

For more information about SEON, please visit www.seon.io

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Tackling risk and compliance at one of the largest iGaming and sports betting companies is no easy feat. Hugo was kind enough to talk to us about his experience in the UK, and how it compared with his stint in Mexico, in the heart of the Latin American market.

The SEON Cat and Mouse podcast is the only place where you’ll get to hear from both fraudsters and fraud fighters.

The goal?

To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.

Hugo Ugarte on LinkedIn.

Interview by Jimmy Fong

NetBet is online here.

For more information about SEON, please visit www.seon.io

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In this fascinating conversation, he touched upon his crazy life story, and what fraud fighting professionals can do to improve their efficiency, when understanding the value of your business data points, learning where holes happen in your line of defence, how drug trafficking, credit card testing and fraud are interwoven, and much more...

The SEON Cat and Mouse podcast is the only place where you’ll get to hear from both fraudsters and fraud fighters.

The goal?

To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.

More information about Alexander Hall and Dispute Defense Consulting

Interview by Jimmy Fong

For more information about SEON, please visit www.seon.io

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Because Arvis had such a varied career in risk management, we took the opportunity to pick his brains about the similarities, differences, and challenges of working in different industries. He had a lot to say, and some excellent advice to give to new fraud managers. 

The SEON Cat and Mouse podcast is the only place where you’ll get to hear from both fraudsters and fraud fighters.

The goal?

To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.

Arvis Strods is on LinkedIn.

Interview by Jimmy Fong.

More info about Robocash.

For more information about SEON, please visit www.seon.io.

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We spoke to a professional money launderer to get answers. In this episode of the Cat & Mouse podcast, you’ll hear about what modern money laundering looks like, why online casinos sometimes turn a blind eye to it, and why geolocation analysis is so important.

The SEON Cat and Mouse podcast is the only place where you’ll get to hear from both fraudsters and fraud fighters.

The goal?

To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.

Interview by Jimmy Fong

For more information about SEON, please visit www.seon.io

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17 years is also how old Eve Online is, the MMORPG that CCP Games is most famous for. In this fascinating interview, we’ll learn how a gaming company reduces risk for one of the most successful and complex online games of all time, how they work with developers, and why every update brings new fraud challenges. 

The SEON Cat and Mouse podcast is the only place where you’ll get to hear from both fraudsters and fraud fighters.

The goal?

To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.

Interview by Jimmy Fong

For more information about SEON, please visit www.seon.io

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It’s thanks to what they call OPSEC or operational security, and in episode 10 of our Cat & Mouse podcast, this is exactly what we’ll focus on. 

We sourced one more fraudster from the darknet and got them to explain how they remain anonymous online – and not get caught by law enforcement agencies. They also shared some of the tools they use, why less vigilant fraudsters get caught, and what risk managers should do to combat their OPSEC.

The SEON Cat and Mouse podcast is the only place where you’ll get to hear from both fraudsters and fraud fighters.

The goal?

To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.

Interview by Jimmy Fong

For more information about SEON, please visit www.seon.io

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As the fifth-largest company in the world, Shell needs little introduction. What might be news to our audience, however, is that the oil and gas corporation operates in the B2B sphere as well as B2C and that their fraud challenges are rampant. 

The interview with Sorin was fascinating, as he explained how Shell fuel cards work, what card-present fraud looks like at the company, and the inventive way fraudsters were targeting them.

The SEON Cat and Mouse podcast is the only place where you’ll get to hear from both fraudsters and fraud fighters.

The goal?

To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.

You can find Sorin Hazu on LinkedIn.

Interview by Jimmy Fong.

For more information about SEON, please visit www.seon.io.

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This conversation revolved mostly around how fraudsters get started in the game, but it revealed a ton of fascinating insights, such as: How do fraudsters think about fraud management? What is a typical journey from wannabe fraudster to vendor? They share their knowledge about the technical tools of the trade as well as the worrying trend toward organised fraud networks.

The SEON Cat and Mouse podcast is the only place where you’ll get to hear from both fraudsters and fraud fighters.

The goal?

To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.

Interview by Jimmy Fong

For more information about SEON, please visit www.seon.io

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Sun Finance is one of the fastest-growing online lending platforms in the Balkans, and their fraud challenges are rather unique.

Which is why it was so fascinating to learn what Jānis thinks about the questions like what makes a good risk manager? What are the differences in risk management between fintechs and traditional banks? And why do you have to be careful with automated systems?

The SEON Cat and Mouse podcast is the only place where you’ll get to hear from both fraudsters and fraud fighters.

The goal?

To get insights into the psychology of those who attack and exploit systems. To hear true life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.

You can find Jānis Tjarve on LinkedIn

The Sun Finance website is here

Interview by Jimmy Fong

For more information about SEON, please visit www.seon.io

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As you can imagine, their bio is nonexistent. But this 30+ min conversation does show that their fraud techniques are honed, and that they understand exactly what they're up against when it comes to fraud prevention. Among other things, this career fraudster explains how they can bypass device fingerprinting, and which fraud detection method still stumps them. He has shared with us what the best communication channel is for fraudsters and much, much more...

The SEON Cat and Mouse podcast is the only place where you’ll get to hear from both fraudsters and fraud fighters.

The goal?

To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.

Interview by Jimmy Fong

For more information about SEON, please visit www.seon.io

Hosted on Acast. See acast.com/privacy for more information.

If you’re unfamiliar with Jagex, it’s home to many games, including Runescape, the biggest free-to-play, massively multiplayer online role playing game series in the world.

And while it’s free, the company also processes a huge amount of in-game transactions for its 260 million players, which is where Dave and his team come in. Amongst other things, he explained how fraud protection for digital products needs to work fast and why the best risk team members come from customer service. He has shared with ous the strangest fraud case he’s ever seen involving a telephone operator and much, much more...

The SEON Cat and Mouse podcast is the only place where you’ll get to hear from both fraudsters and fraud fighters.

The goal?

To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.

You can find Dave Parrott on LinkedIn.

Interview by Jimmy Fong

For more information about SEON, please visit www.seon.io

Hosted on Acast. See acast.com/privacy for more information.

In this insightful 20 minute interview, Tom walks us through his experience as a white-collar criminal and gives advice to fraud detection professionals. Shares his thoughts on what made the easiest targets of fraud and how technology is changing the fraud game. We've talked about why prevention is the best tool in your arsenal, and much more...

The SEON Cat and Mouse podcast is the only place where you’ll get to hear from both fraudsters and fraud fighters.

The goal?

To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.

More information about Tom Hughes on HireAThief.com

Interview by Jimmy Fong

For more information about SEON, please visit www.seon.io

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Green Man Gaming delivers over 6,600 games to 195 countries worldwide, and Kamil’s team has to ensure the payments are legitimate. The key tips and ideas he discussed with SEON answers why deleting fraud rules is a bad idea and what qualities fraud managers should have. We've also talked about if Machine Learning can actually be a magic bullet and much, much more...

The SEON Cat and Mouse podcast is the only place where you’ll get to hear from both fraudsters and fraud fighters.

The goal?

To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.

You can find Kamil Przybyla on LinkedIn

Interview by Jimmy Fong

For more information about SEON, please visit www.seon.io

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Well.. former fraudsters. The duo who, Ozric and Ed, operates under the name Ada Lovelace now regularly consults with fraud managers and gambling operators on how to reduce attacks. But in their old career as professional bonus abusers, they defrauded online casinos for hundreds of thousands of dollars. They've shared in this interview how the bonus abuse landscaped changed and why COVID-19 will be bad news for online casinos. We've discussed what fraud managers should do to reduce bonus abuse at their own company and much, much more...

The SEON Cat and Mouse podcast is the only place where you’ll get to hear from both fraudsters and fraud fighters.

The goal?

To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.

Ozric Vondervelden and Ed Dickerson are leading experts on bonus abuse and multi-accounting within the online gaming industry.

Interview by Jimmy Fong

For more information about SEON, please visit www.seon.io

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With more than 20 years of experience preventing fraud at companies like PayPal, iGaming powerhouse Paddy Power, and Ingenico, Jacqueline had some tremendous insights. We've talked about the current risk trends. How COVID-19 is affecting fraud rates and why her company doesn’t use the word fraud at all. The pros and cons of using Machine Learning for false positives and much, much more...

The SEON Cat and Mouse podcast is the only place where you’ll get to hear from both fraudsters and fraud fighters.

The goal?

To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.

You can find Jacqueline Hart on LinkedIn. 

Interview by Jimmy Fong

For more information about SEON, please visit www.seon.io

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