Over the next six months you can expect meaningful improvements, including smarter lead prioritisation, proactive research agents, clearer sales insights and more accurate sentiment analysis. Field service teams will benefit from faster scheduling and simpler mobile tools, while Power Platform users gain greater flexibility when building apps and easier ways to recover deleted records and flows.

Whether you work in sales, support or operations, this wave focuses on helping you achieve more with less manual effort, powered by agents, automation and stronger data connections. Tune in for a full breakdown of what’s new and how it can support your day‑to‑day work.

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Over the next six months, you’ll see practical upgrades across finance, operations, manufacturing and reporting. Think modernised financial reporting, easier expense management and steady improvements to purchasing and supply chain workflows. 

Manufacturers can look forward to stronger subcontracting tools and more reliable inventory behaviour. Retail and distribution teams will see enhancements to the Shopify connector. Sustainability and compliance are edging forward too, with early carbon footprint insights and updated localisation features. 

Tune in to get the full breakdown and see what’s new for 2026! 

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In this episode of Tecman Talk’s Dynamics, we discuss Business Central’s reporting landscape, helping users understand current capabilities, how to avoid common mistakes and make better use of the tools already available. Offering practical insight for anyone seeking more accurate, efficient and meaningful reporting from their Business Central data. 

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Discover how industry experts are navigating the fine line between smart automation and the irreplaceable human touch and see how even tasks that once seemed impossible are now within reach, thanks to new technology.

Listen now to hear our debate on whether partners are still essential in this new AI-driven world as we share honest insights about the challenges and surprises that come with these changes.

If you’re curious about what’s next for Dynamics 365 Business Central, how day-to-day operations might evolve, or what it means for your own role, this episode is for you.

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Business Central’s strength has always been its flexibility. But with AI taking on more of the heavy lifting, the way we design, build and manage tailored solutions is evolving fast. In this episode, we explore how partners must adapt, the importance of properly managing AI and how Tecman is already embracing these changes to deliver more value, faster – helping customers adopt automation in a way that works for them. At Tecman, we’re not just jumping on the AI bandwagon. We’re reflecting on our role, embracing change and continuing to ensure we can deliver the very best for our customers. 

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#MSDyn365 #MSDyn365BC

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Hear our team quiz Microsoft’s Principal Product Manager for Dynamics 365 Business Central, Soren Friis Alexandersen, about the new Payables Agent; how has been developed, tested and might work in a traditional manufacturing or distribution business. Get to grips with what it does today (and what’s coming later), how your team and the Agent can work together and how it shows its reasoning so you can start to trust its results and exploit it further over time. Listen today! 

#MSDyn365 #MSDyn365BC

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The latest Microsoft Dynamics 365 Business Central release plan also includes more financial management updates, improving usability and reporting, as well as supply chain improvements and a new quality app allowing for more flexible checking.  

The start of autumn will also see the first Business Central price increase in almost 10 years, so maybe now is the time to consider license purchases to lock in current pricing? 

*Information Update Notice

We mention that it has been 10 years since the last Microsoft Business Central Price increase. For your information, please note that the correct period is 5 years.

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Imagine having a dedicated team that schedules updates at the most convenient times for your business, identifies potential upgrade issues before they arise, and tests everything in a sandbox environment to ensure smooth implementation. This is exactly what Tecman Cloud Control provides. By leveraging their expertise and involvement in Microsoft community channels, Tecman ensures that your updates are not only timely but also trouble-free.  

Say goodbye to unexpected disruptions and compatibility issues, and hello to a more efficient and reliable system. With Tecman Cloud Control, you can focus on what you do best, while they take care of the rest. 

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Copilot is a main feature this spring. Microsoft’s AI tool will now allow you to summarise outstanding tasks in Business Central, its chat feature is also becoming more knowledgeable in add-on apps and it will work with you to enhance purchase order line matching, saving your time and money.

New features also include Power BI reports now being available with subscription billing, progress in Sales Order Agents, further enhancement with Shopify integration, the ability to preview sandbox environments and a whole range of improved usage features. Listen now to hear more! 

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We discuss the exciting developments within Business Central over the last 12 months, noting the exciting changes and improvements, that are helping manufacturers and distributors improve efficiency and performance.  

We talk about the increasing number of businesses moving onto SaaS, its increased reliability and how it is becoming even easier for users to work across multiple locations.  

And of course, a 2024 review wouldn’t be complete without Copilot. We discuss the introduction of autonomous agents and how this revolutionary tool is going to be taking 2025 by storm.

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We tell you all the exciting news and developments from Microsoft and their plans for their products over the coming year. 

Hear about the improvements to the SaaS platform and how they have increased capability, scalability and reliability to their cloud-based service. We delve deeper into the world of AI and Copilot, discuss the introduction of Agents and how they are going to transform your daily Business Central operations. We also update you on the availability of reports and functions mentioned in the 2024 wave 2 release plan. 

Listen now hear how these exciting developments can help you optimise your business central operations today. 

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Jason, Kelly and Jon explore new and upcoming features across Dynamics 365 Sales, Customer Service, and Customer Insights (aka Marketing), as well as what's coming to the Power Platform. Of course, it wouldn't be a Tecman Talks Dynamics episode without talking about Copilot, so you can expect to learn a lot about how updates to Microsoft's AI tool will further enhance user experience across Dynamics 365 CRM and Power Platform to help you work more efficiently.

If you’re a Dynamics 365 CRM or Power Platform user, you don’t want to miss this one.

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The update includes new report demos, purchase order improvements and the integration of field service with service management. Developmental changes in Word now make reporting a lot more functional and the ever-developing Copilot is now helping with sales orders and bank reconciliation. Listen now for all the latest updates and to see how it can help our business today.

Learn more about Clever Data Validation with Copilot and download your free trial today. 

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In this episode of Tecman Talks Dynamics Jason is joined by Jon, Ellie and Zak to reflect on their key takeaways from the conference. Covering everything from streamlining Power Automate workflows, exploring design possibilities in Power Apps, as well as the questions we put to Power Pages specialists, how Microsoft Copilot fits into the Power Platform, and much more. Listen today and see what key takeaways your business could use.

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can feel a little confusing, especially when there’s no “one-size-fits-all" quoting process that every business uses. The types of products and/services you're quoting for can also add additional complexities to navigate.  

In this episode of Tecman Talks Dynamics we’re exploring the quoting functionality and integration between both Dynamics 365 CRM and Dynamics 365 Business Central, discussing the various aspects of quoting, such as pricing, look and feel, electronic signatures, tax, payment terms, and more. We’ll also be delving into the advantages and disadvantages of quoting in both systems, helping you choose the best tool for your business needs and processes.

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However, expectations are rising too, with customers needing accurate real time data to help them stay ahead of the competition. Team Tecman predicts a future with customers wanting more advanced features to help them maximise their investment and keep ahead of the competition. Add AI into the mix and choosing the right partner will be critical. For the full story listen in: 

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The latest price increase for Enhancement Plans (EPs) for Microsoft Dynamics on-premises products will take effect in the autumn and could end up costing your business more in the long run if you opt to do nothing.

Prices are set to rise in real terms by 6% from October 2024, whilst substantial discounts attached to moving to the cloud under the Bridge to the Cloud promotion are predicted to disappear at the close of the year. Moving from on-premises to the cloud is only one part of the story, as many on-premises systems (earlier than v22 for Dynamics 365 Business Central, or any version of Dynamics NAV) are now out of mainstream support and increasingly exposed to the risk of encountering software problems that can’t be fixed. It’s tempting to let your plan lapse, but there are potential pitfalls, from being unable to add items to your licence through to no longer having access to promotional prices for moving to SaaS. Doing nothing and absorbing the cost could seem like the easy option but planning ahead for your business is critical and the longer you delay decisions the higher the potential costs in time and money.

Tecman recognises that every business is different and that the finer details around licenses will vary. Start the conversation with your partner now about the best options for your business in the longer term.

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From a new customer service admin centre, and easier email sending within Dynamics 365 CRM, to creating multiple opportunities from one lead, automated lead assignment, the option to classify sensitive data within Omnichannel, and much more. Plus, it’ll be no surprise that Copilot, gets a few mentions throughout the episode. Get up to speed on the latest updates today.

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One of these descriptions was written by Copilot, the other was written by a human. But which is AI?

Version one

Team Tecman have been putting Copilot, Microsoft’s AI tool through its paces for a few days within the business and the results have been surprising. Describing Copilot as the most radical improvement to Microsoft Office in ten years, the team have already seen how it will change the way we work. From summarising lengthy email chains through to bringing in natural language Copilot is set to become a huge time saver and is now available to all users for additional annual payment.

Watch the podcast to find out more about why you should be trying out Copilot but listen carefully to advice around data permissions in your organisation.

Listen now

Version two

In this episode of the podcast, Liam, Matt, Liz, and James discuss Microsoft's AI tool, Co-pilot. They explore its features, benefits, cost, and availability. Co-pilot can generate text, summaries, suggestions, and formulas across various Microsoft products, helping users save time and improve productivity. However, it may require some tweaking and pose some security risks. The podcast hosts are pleasantly surprised by Co-pilot and recommend that every customer should try it out. They also warn that users who are not in the cloud may be missing out on its benefits.

Tune in to learn more about Co-pilot and its potential applications.

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From name changes for jobs, exciting developments with Shopify for B2B through to service management improvements and Copilot starting to appear across Business Central there’s a raft of new capabilities coming up. We look at the highlights and the areas to watch and there’s even a cheeky invite for Microsoft to take part in a Tecman talk in the future!

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The Tecman Academy, now in its ninth year, has helped 30% of Team Tecman launch their Microsoft Dynamics careers, whether that’s in developer roles or in our business-focused roles for not wanting to be a techie. In this episode, you’ll hear from Luci and Ben, two successful alumni of the Academy, who share their stories, insights, what they get up to day-to-day and how their jobs are far more focused on business knowledge and building relationships rather than technical know-how. 

Whether you’re a recent graduate (or a parent of a graduate), or someone who wants to switch careers, this episode will explain why the Tecman Academy is an incredible option when it comes to starting your business career.

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With uncertain economic conditions, tight margins and changing ways of working in your own business, you need to be constantly reviewing, refreshing and revisiting your business processes and the systems that support them. 

Listen today to find out what tools and areas of functionality are rapidly becoming game changers for businesses like yours. 

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You can expect a lot of discussion around Copilot and how Microsoft’s new AI assistant will support you and your team in each of these areas. But it's not all Copilot! There's also some great updates around how you manage your Flows when people who have managed them leave the company, an update to the tech behind Power Pages and new ways of staying organised in Dynamics 365 Sales. If you’re a Dynamics 365 CRM or Power Platform user, you don’t want to miss this one

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So, whether you’re currently using the app previously known as Dynamics 365 Marketing, about to implement it, or just exploring the market, Jason and Zak are here to help you navigate what this change means in this episode of Tecman Talks Dynamics. With a big push on Real Time Marketing and an emphasis on highly personalised marketing, this is far more than just a name change. So listen today and find out what changes are coming.

Please note that this podcast was recorded on Tuesday 12th September. All content is correct at the time of recording.

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Get a run down on some of the key Microsoft Power Platform products and the real-life business uses they bring. Liam and Jason both agree it’s a pretty powerful solution when used correctly. But as Liam explains, much like with DIY projects, you can get the right tools for the job but if you don’t know what you’re doing things can go downhill pretty quickly! The good news is, with a good foundation of technical know-how Power Platform can transform your business processes.  

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Learn more about what out-of-the-box integration is available with Dynamics 365 Business Central and Dynamics 365 CRM and what you’ll need developer help with. We’ll explain what functionality you can expect and what licences you’ll need to get your integration set up. Listen today and get started with Dynamics 365 CRM and Dynamics 365 Business Central integration.

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We’re exploring everything you need to know about getting started with the Power Platform and what skills you’ll need to get the most out of it. But don’t worry, whilst you will need some technical know-how to get going, the Power Platform really is low code and you might already have what you need to get stuck in. Listen today!

If you’d like more information on Microsoft Power Platform, how it works with Microsoft Dynamics 365 Business Central and CRM, and how you can do more with less, get in touch today. One of our Power Platform experts will be happy to chat through any questions you have.

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For more information on how Microsoft Power Automate get in touch. We’ll happily talk you through how Power Automate can work for your business and take away those mundane and repetitive tasks. 

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#MSDyn365CRM #MSDYN365Sales #msdyn365

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From storage limits and offline use to integration with other Microsoft products, we’ll be venturing through everything you need to know. Get the Microsoft Dynamics 365 Sales licence that’s right for your business. 

#MSDyn365CRM #MSDYN365Sales #MSDyn365

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Head of CRM here at Tecman, Jason, sits down with Sales & Marketing Director, Liam, to find out what steps you need to be following to make sure your CRM solution “sticks”. A CRM solution should be an integral part of any business, providing the opportunity for your team to develop and grow as professionals and your business to seek out trends and reach that next level. Find out everything you need to know in this episode of Tecman Talks Dynamics.

#MSDyn365CRM #MSDYN365Sales #MSDyn365Marketing #MSDyn365CustomerService #MSDyn365

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With new integration options with Microsoft To Do and Teams and improved Omnichannel functionality, to just mention a couple of updates, there are some exciting changes coming. So tune in today and discover what’s coming in the Wave 2 Release Plan for Microsoft Dynamics 365 CRM.

If you’d like to read the Microsoft 2022 Wave 2 Release notes, follow the link below and get started with the Wave 2 Release.

https://docs.microsoft.com/en-us/dynamics365-release-plan/2022wave2/get-started-with-this-release

#MSDyn365CRM #MSDYN365Sales #MSDyn365Marketing #MSDyn365CustomerService #PowerPlatform

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Discover how to ensure the partner is up to the job, how to check their knowledge, credentials and experience plus whether you should choose a single partner business systems partner or go for different partners for different products. Learn about what green flags to look for that will mean your CRM or Power Platform solution is set up to work for your industry and your business.

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In this podcast Liam, Jason and Zak are getting brutally honest, discussing everything you need to know about Dynamics 365 Marketing and how it stands up to its competitors. By the time you’ve finished listening you’ll have an excellent overview of the Marketing app, how we use it here at Tecman, and how you can implement it to bring added-value to your business.

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During this episode find out why having a managed service plan, whether in-house or with your partner can completely eliminate disruption caused by glitches within updates and make the process as smooth as possible. As well as the extension of licencing promotions (plus changes to the Microsoft Dynamics Enhancement Plan) to encourage those not on SaaS to move to the cloud. Tune in today!

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#MSDyn365BC

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#MSDyn365BC

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#MSDYN365Sales #MSDyn365Marketing #MSDyn365CustomerService #PowerPlatform 

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In this podcast, we explore the role of the Citizen Developer and why it’s so important, plus both the pitfalls and advantages of the new ways of developing Dynamics.

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From additional data allowances that make the SaaS environment even more cost effective for larger companies with lots of data, to significant performance improvements, greater control over cumulative updates plus a whole load of small functional changes it's all covered in this short 30-minute Tecman Talks Dynamics podcast.

#MSDyn365BC

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Instead, what if we told you that with the right training with a Dynamics expert, you could unlock 90% of your business system functionalities to significantly improve your processes?  

In this episode, we are ‘Dispelling the myths of Dynamics training’, because with manageable, affordable (or even free!) sessions, the question isn’t ‘why should I?’ but ‘how come I didn’t do this sooner?’ 

Training resources:

https://docs.microsoft.com/en-gb/learn/

https://www.edx.org/

https://www.youtube.com/c/Inecta-Dynamics-NAV/playlists?view=1&sort=dd&shelf_id=0

https://www.youtube.com/c/TecmanCoUkPlus/playlists?view=1&sort=dd&shelf_id=0

https://www.gov.uk/guidance/grants-to-help-small-and-medium-sized-businesses-new-to-importing-or-exporting

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Get a full understanding of the three different deployment options – SaaS, PaaS and On Premises – from the Dynamics experts that live and breathe it. From listening to Ep. 6 of Tecman Talks Dynamics, you will discover everything from the data limits and security, to the implications for cost and productivity, as this podcast is all about the pros and cons of all options.

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Understand why Dynamics 365 Business Central 14 is the both the bridge that links it all together and the platform that gives you time to transition smoothly. Learn why this upgrade is the opportunity for a good “spring clean” and how Tecman helps existing clients (and those transferring from other Microsoft Dynamics partners) to make the move to #MSDyn365BC. 

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From the benefits to end-users, as well as developers and what you should expect from partners who manage Dynamics 365 Business Central systems, the 4 Directors at Tecman have an open and honest 30-minute discussion on how these changes will impact your business.

Whether that’s from a finance point of view, with Liz sharing that Microsoft has “gone to town on the bank reconciliation again”, or as a developer’s perspective with the new roadmap including report extensibility. This podcast has a new feature that almost every department can take advantage of.

Some more features that the Directors were incredibly excited about were:

·      Default dimensions for reducing errors and improving reporting accuracy

·      Automatic creation of lot and serial number cards

·      Defining lot sizes for various stages of production

·      Assisted setups to speed up the process of getting up and running with Microsoft Dynamics 365 Business Central

·      Improving the reliability of data export operations – helpful if you want to create your own backups or move an Dynamics 365 Business Central instance into a different Azure Active Directory when on the SaaS platform

·      Better performance to reflect the need for instant data in today’s faster moving world

·      The ability to access contact data in Microsoft Dynamics 365 Business Central, from Teams, to make phone calls directly

and a whole load more!

#MSDyn365BC

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Tecman’s Director, James, and our VAT/Brexit specialist, George, discuss – in considerable detail – everything you need to know about the recent Brexit changes in this short 20-minute podcast.

As George mentions, businesses have been up against it trying to find out the relevant facts around Brexit. But because things change so rapidly the information that was once correct and put out by HMRC has since been revised, or in some cases, completely withdrawn. To quote George “People have done their research to find out what they need to do, for it to have been completely changed.”

Listen to the podcast to also get free access to an exclusive portal that houses all of the latest Brexit resources. The portal help includes numerous downloadable PDF guides, from how the new posting set-up could look in Microsoft Dynamics 365 Business Central/Microsoft Dynamics NAV, to how to deal with open documents following the transition.

The pair also share their expert knowledge on the EU’s VAT regime and how purchasing from the EU needs to be reflected in your system set-up (and how to do this!) and they even share how Brexit can actually benefit your cash flow.

So, tune in to this special edition of Tecman Talks Dynamics today, to learn all of the up-to-date and accurate Brexit information now.

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In this 20-minute conversation, the duo explains how the last 12 months have seen the biggest shift. They explain how the pandemic, as it has in many other areas, accelerated the change to remote project delivery - a move many Tecman customers had already started on in recognition of the sometimes-prohibitive time and costs associated with always having consultants on-site.

As you delve into the podcast with James and Matt, you will hear their views on why remote working can be more valuable for your business. As Matt says, it’s all about giving clients “the right person, for the right project, for the right amount of time, rather than sending a busload of experts to one location for a whole day”

James and Matt also discuss:

How the 1000+ Dynamics apps from AppSource have changed the way projects are delivered - and paid for! As Matt puts it: “There’s an app for everything nowadays and if you decide you don’t need it anymore, you just cancel the subscription”.

The age-old question of whether to upgrade or re-implement when moving from an older version of Dynamics NAV to Dynamics 365 Business Central and how the right licensing can help

How can we use Teams to improve project delivery and training (spoiler alert: lots of tips to help you maximise Teams for your business and improve communications around projects!).

So, tune in to this second episode of Tecman Talks Dynamics, on your podcast player of choice, to understand how the world of Dynamics projects is transforming:

https://www.tecman.co.uk/podcasts

Disclaimer – all information shared in this podcast is accurate for that time. However, due to the frequent changes within Microsoft, some facts may become outdated.

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In this podcast episode, two Tecman Directors, James and Liz, discuss all things licensing within Microsoft Dynamics 365 Business Central/NAV, from the most cost-effective options, to how you should be selecting the right route to protect you in the future. 

As you delve into the podcast with James and Liz, you will discover more about enhancement plans and the advantages of trying the SAS platform; you’ll listen to the duo break the stigma around ‘difficult’ upgrades that “cause a lot of hassle” (as we don’t believe they do!) and you might even start to think about the loyalty benefits that Microsoft are providing customers with add-on licenses; for the first time ever. 

When hearing James and Liz discuss the benefits, explore the different opportunities and map out how to get the most for your money, it’s important to remember that licensing needs to support what your organisation demands from its business system. 

As Liz says: “Licensing is a minefield, but Tecman can help you to ensure your money is being used in the most effective way.” 

Disclaimer – all information shared in this podcast is accurate for that time. However, due to the frequent changes within Microsoft, some facts may become outdated. 

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