Christina Baldarelli, NIWA's Olaf Morgenstern, and University of Otago researcher Bronwen McNoe.

This episode was made possible in part with support from the Ministry of Health.

To become a member of Consumer NZ check out our website. 

For updates follow us on Facebook, Instagram or sign up to our mailing list here. You can get in touch via Podcasts@consumer.org.nz. 

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As part of this podcast for a limited time Consumer NZ members can get 50% off a full subscription to Bernards independent media platform The Kaka. You can find all the details of that offer here.

To become a member of Consumer NZ check out our website.

For updates follow us on Facebook, Instagram or sign up to our mailing list here.

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On this episode of Consume This we take on the latest New Zealand Health Survey Data to understand where we are going wrong with our approach to oral health and what we’re doing about it. 

Sophie Stewart is joined by: 

•  NZ Dental Association Spokesperson Dr Rob Beaglehole 
• National Clinical Director Of Oral Health Dr Riana Clarke 
• And some of the team behind Auckland supervised toothbrushing project Niho Kura.... 

To become a member of Consumer NZ check out our website. 

For updates follow us on Facebook, Instagram or sign up to our mailing list here. You can get in touch via Podcasts@consumer.org.nz. 

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In this episode Jon Duffy & Sophie Stewart look back at the history of Consumer action in Aotearoa, unpick Consumer NZs role in it, and look towards our future. 

To become a member of Consumer NZ check out our website.

For updates follow us on Facebook, Instagram or sign up to our mailing list here. You can get in touch via Podcasts@consumer.org.nz. 

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In this exclusive episode, Shipley shares her insights on the Bradford reforms, gentailers, and the need for a more sustainable energy future. She also weighs in on the controversial issue of nuclear power, and offers her thoughts on how New Zealand can meet its energy needs in the years to come.

This is a must-listen episode for anyone interested in the future of New Zealand's energy sector.

To become a member of Consumer NZ check out our website.

For updates follow us on Facebook, Instagram or sign up to our mailing list here. You can get in touch via Podcasts@consumer.org.nz. 

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ACT MP Damian Smith, Green Party MP Julie Anne Genter, Labour Party MP leader Ingrid Leary, and National Party MP Andrew Bayly will fiercely debate the cost of living crisis, the environment and greenwashing, transport, and more.

This is a must-listen episode if you want to know what the major political parties are planning to do about the most pressing issues facing New Zealand. The four panelists are all passionate and knowledgeable about their respective parties’ policies. They're sure to give you a lot to think about.

To become a member of Consumer NZ check out our website.

For updates follow us on Facebook, Instagram or sign up to our mailing list here. You can get in touch via Podcasts@consumer.org.nz. 

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Joining Jon Duffy in this high voltage episode are:

• Paul Fuge - Manager of Powerswitch
• Dame Jenny Shipley - Former Prime Minister
• Max Bradford - Former Energy Minister
• David Reeve & Steve Batstone - Whiteboard Energy Consultants

To become a member of Consumer NZ check out our website.

For updates follow us on Facebook, Instagram or sign up to our mailing list here. You can get in touch via Podcasts@consumer.org.nz. 

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Joining Jon Duffy in this high voltage episode are:

• Paul Fuge - Manager of Powerswitch
• Dame Jenny Shipley - Former Prime Minister
• Max Bradford - Former Energy Minister
• Geoff Bertram - Economist
• David Reeve & Steve Batstone - Whiteboard Energy Consultants

To become a member of Consumer NZ check out our website.

For updates follow us on Facebook, Instagram or sign up to our mailing list here. You can get in touch via Podcasts@consumer.org.nz. 

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Starring:

Rachel from Scammed: How I Lost $100k On A Dating App

Toby Green from Bamboozled: Can We Kick The Plastic?

Thomas Swain from The Bank Of Mum & Dad

Vladimir Zdravkovich from My House Earns More Than Me

To become a member of Consumer NZ check out our website.

For updates follow us on Facebook, Instagram or sign up to our mailing list here. You can get in touch via Podcasts@consumer.org.nz. 

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Telehealth platforms have emerged as a prime example of this evolution, connecting patients and healthcare providers regardless of distance. Chair of the ‘NZ Telehealth Forum’ Dr. Ruth Large joins us to discuss the ‘Patient Anywhere Clinician Elsewhere’ concept as set out in a recent NZTF white-paper. This paradigm shift aims to provide alternative options for patients needing flexible healthcare solutions. 

Plus podcast host Jon Duffy examines the prevalence of D.I.Y home health tests in Aotearoa. He does this in his own particular way... By pooing in two sample jars and posting them to the Hawkes Bay. As we discover it's all in the name of science and mapping his microbiome. While the information provided by these tests may be interesting, it’s crucial to comprehend the implications of the data and recognise the limitations of this technology. Chair of the Gut Foundation Dr. Richard Gearry talks us through Jon’s results and highlights issues surrounding the general public's ability to interpret the data. 

For more information on the PACE model you can view the white-paper on the NZ Telehealth Forum Website. 

For more information the The Gut Foundation check out their website.

This episode was made possible with support from the Ministry of Health. 

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In this episode, you will be able to: 

• Grasp the profound effects of Cyclone Gabriel on Hawke's Bay agriculture industry. 
• Explore the financial and emotional challenges growers face due to enormous crop losses. 
• Delve into the consequences of food supply chain disruptions and the rising produce prices. 
• Uncover the importance of community support and resilience in recovery and rebuilding efforts. 

To become a member of Consumer NZ check out our website.

For updates follow us on Facebook, Instagram or sign up to our mailing list here. You can get in touch via Podcasts@consumer.org.nz. 

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We want to know what you think about these supplements and the proposed regulation, so for the first time ever we open the Consume This phone lines and take your calls! 

The full “Therapeutic Products Bill”, all 423 pages(!) are available to read here.

You can read our considerably shorter written submission on the bill via the Consumer NZ website.

Belinda has also written about the results from our nationally representative survey here.

This episode was made possible with support from the Ministry of Health

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The MoH public consultation document which includes a section on youth vaping is available here.

Janet Hoek’s blog on daily nicotine use in year 10 students can be found here on the University Of Otago website.

The full transcript of this episode is available via the Consumer NZ website.

If you want help to stop vaping support is available in New Zealand via Quitline on 0800 788 788 or via text on 4006.

This episode was made possible with support from the Ministry of Health. 

*Ollie is not his real name. 

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You can find all of the stats referenced in this episode via the Know Your Stuff website.

To find a testing clinic near you check this calendar via The Level. Their website it also a great source of easy to understand information on drugs.

The full 'Misuse Of Drugs (Drug and Substance Checking Service Providers) Regulations 2022 bill can be found here.

If you are concerned about your own drug taking, or about a loved one, you can contact the Alcohol Drug Helpline on 0800 787 797 or text 8681, 24 hours a day, 7 days a week. All calls are free and confidential. You'll speak with a trained counsellor, who will be able to provide you with information, insight and support.  

The transcript of this episode is available via the Consumer NZ website.

This episode was made possible with support from the Ministry of Health.

*James is not his real name.

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If your flight is delayed or cancelled for reasons within an airline’s control, such as staffing, operational or mechanical issues, you have rights under the Civil Aviation Act (CAA). But airlines aren’t required to tell you about these rights. Instead, they keep quiet, or worse, provide false or misleading information. And they’re not always upfront about the reason a flight is delayed or cancelled. This makes it almost impossible to work out what you’re entitled to. People are being left out of pocket and airlines are getting away with shirking their obligations under the law. 

Enough is enough. We want action now. We’re calling for airlines to communicate honestly with passengers about the reason for cancellations and delays, and clearly display their rights. That's why we're running the Flight Rights campaign.

Sign the Flight Rights petition here - https://campaigns.consumer.org.nz/flight-rights

Stuck dealing with an unruly airline? Find out more about your rights - https://www.consumer.org.nz/articles/your-rights-when-travelling

Donate to Consumer NZ to help fund out advocacy work and keep the pressure on - https://campaigns.consumer.org.nz/donate

To become a member of Consumer NZ check out our website.

For updates follow us on Facebook, Instagram or sign up to our mailing list here. You can get in touch via Podcasts@consumer.org.nz. 

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Join the Consume This mailing list here.

You can find more information on Consumer NZ and become a member here. We'd love it if you'd consider joining.

If you have any feedback or anything you'd like us to cover in season three we'd love to hear from you. You can get in touch via podcasts@consumer.org.nz.

Please consider leaving us a review in your podcast app or by following this link.

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Host Sophie Richardson is joined by Jackie Adams the Compliance & Enforcement Manager at the Office Of The Privacy Commissioner, Ashok Jacob from Renters United, David Pearse from the RPMA and Zenani Moore.

OPC Privacy guidance for landlords & tenants can be found here.

Our summery of tenants rights is available via the Consumer NZ website.

To become a member of Consumer NZ check out our website.

For updates follow us on Facebook, Instagram or sign up to our mailing list here. You can get in touch via Podcasts@consumer.org.nz. 

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The panel is hosted by Sophie Richardson and features Toby Green, Kena Duignan & Paul Smith.

Slight correction: at around 5'45 Kena says that the Hauora Kai Co-Op supplies 11,000 whānau. This should be 1,100.

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In this episode host Jon Duffy is joined by Consumer NZ 'Product Test Manager' Paul Smith, as well as Appliance Outlet manager Michael Lovell and Computer Recycling boss Patrick Moynahan.

You can read more about this story and check out some photos of the journey via our website.

To become a member of Consumer NZ check out our website.

For updates follow us on Facebook, Instagram or sign up to our mailing list here. You can get in touch via Podcasts@consumer.org.nz. 

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In this episode host Jon Duffy is joined by Consumer NZ 'Product Test Manager' Paul Smith, Porirua City Council Waste Manager David Down, & the boss of Spicer landfill Brendon Cribb.

You can read more about this story and check out some photos of the journey via our website.

To become a member of Consumer NZ check out our website.

For updates follow us on Facebook, Instagram or sign up to our mailing list here. You can get in touch via Podcasts@consumer.org.nz. 

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In this episode he's joined by host Jon Duffy, we're joined by packaging consultant Sarah and Yanez ThinkStep technical director Jeff Vickers.

The 'Rethinking Plastics Aotearoa' report can be found here.

ThinkSteps lifecycle analysis for NZ post is here.

To become a member of Consumer NZ check out our website.

For updates follow us on Facebook, Instagram or sign up to our mailing list here. You can get in touch via Podcasts@consumer.org.nz. 

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In this episode he's joined by host Jon Duffy, zero wast expert Hannah Blumhardt, and ThinkStep technical director Jeff Vickers.

The 'Rethinking Plastics Aotearoa' report can be found here.

ThinkSteps lifecycle analysis for NZ post is here.

To become a member of Consumer NZ check out our website.

For updates follow us on Facebook, Instagram or sign up to our mailing list here. You can get in touch via Podcasts@consumer.org.nz. 

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Last time up we heard from the borrowers. In this episode... It's the turn of the bank. Noel Bates & Bob Metcalfe share their efforts to help their children into a home. Brandon Vaaulu reveals his technique for getting ahead with out the bank of mum and dad. Plus Economist Shamubeel Eaqub takes a look at what we could do to make things easier for first-home buyers - and their parents!

You can find out full Bank Of Mum & Dad research report here.

For updates follow us on Facebook, Instagram or sign up to our mailing list here. You can get in touch via Podcasts@consumer.org.nz. 

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You can find out full Bank Of Mum & Dad research report here.

In this episode we're joined by economist Shamubeel Eaqub, and recent Bank of Mum & Dad recipient Thomas Swain as we ask what effect this is having on Aotearoa.

For updates follow us on Facebook, Instagram or sign up to our mailing list here. You can get in touch via Podcasts@consumer.org.nz. 

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Part two sees Sophie visit insurance broker Alan Borthwick and track down Naomi Ballantyne, the managing director of Partners Life - one of New Zealand's largest insurers.

If you are struggling with your mental health you can call or text 1737 talk to a trained councillor 24/7. A list of other resources is available via the Mental Health Foundation website. We are grateful to the mental health foundation for supporting our work in this area.

For further reading on this issue check out the consumer NZ article Insuring Mental Health.

For updates follow us on Facebook, Instagram or sign up to our mailing list here. You can get in touch via Podcasts@consumer.org.nz. 

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Part one features Mental Health & Wellbeing Commission board member Taimi Allan and Sophie's ex-GP Dr Lesley Rothwell. Plus guest appearances from insurance broker Alan Borthwick & managing director of Partners Life Naomi Ballantyne. You'll hear more from them in part two,

If you are struggling with your mental health you can call or text 1737 talk to a trained councillor 24/7. A list of other resources is available via the Mental Health Foundation website. We are grateful to the mental health foundation for supporting our work in this area.

For further reading on this issue check out the consumer NZ article Insuring Mental Health.

For updates follow us on Facebook, Instagram or sign up to our mailing list here. You can get in touch via Podcasts@consumer.org.nz. 

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For updates follow us on Facebook, Instagram or sign up to our mailing list here. You can get in touch via Podcasts@consumer.org.nz. 

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In 2003 the ‘Prostitution Reform Act’ squeezed through New Zealand parliament by just one vote! The result of that one vote is that it’s 100% legal to operate a brothel, work as a Sex Worker, or be a client. 

The law reform was driven by the NZ Prostitute Collective with the aim of creating safer conditions for Sex Workers. According to studies by the University of Otago & the Prostitution Reform Committee, this has been a success. 

Post decriminalisation the sex industry is treated – in law at least – just like any other business. This means, like other service providers the suppliers have obligations under the Consumer Guarantees and Fair-Trading Acts. If you go to a brothel and the service isn’t very good, can you complain and ask for your money back? 

This gives rise to another question... Are those consumer rights fit for purpose, or is there an inherent tension between protecting the rights of workers and the rights of consumers? 

To dive into this we hear from Dan* about his experiences as a client buying sex & Madam Mary, the owner and manager of Wellington brothel Funhouse. 

For updates follow us on Facebook, Instagram or sign up to our mailing list here. You can get in touch via Podcasts@consumer.org.nz. 

*Dan is his real name! 

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Our thanks this week to Open Road. You can find out more about their program here.

For updates follow us on Facebook, Instagram or sign up to our mailing list here. You can get in touch via Podcasts@consumer.org.nz. 

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Consumer NZ has been testing the sunscreens available in the New Zealand market for over ten years, and every year we find products that don’t live up to the SPF claims on their labels. This year – 2021 – is no exception. You can find the most recent sunscreen test results on our website here. The page will be updated early next year when the rest of the results land. 

Our thanks this week to Belinda Castles, John Staton, Holly Feng, Craig Dennyson, Pip Brown A.K.A. Ladyhawke & Janina Finn. 

For updates follow us on Facebook, Instagram or sign up to our mailing list here. You can get in touch via Podcasts@consumer.org.nz. 

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On this episode of Consume This we’re unwrapping the psychology and economics behind our giving. Plus, New Zealand's ‘unofficial Christmas historian’ Ali Clarke delves into why we give gifts at Christmas at all. Paul Harrison – a consumer behavior specialist – explains what our choice of gift says about our relationship, and why you might be better off taking a step back from the marketing. That’s something pod host Jon Duffy discovers first hand when a secret Santa gift gone wrong provokes serious ire from co-host Sophie Richardson. But why is Sophie so angry? It’s all because of a lack of gift giving reciprocity. As Ananish Chaudhuri, professor of behavioral economics at Auckland university explains – that’s more important that you might think... 

For updates follow us on Facebook, Instagram or sign up to our mailing list here. You can get in touch via Podcasts@consumer.org.nz. 

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We’re joined by Sarah Balle, the founder of a new online only supermarket to find out why it’s so hard to compete with the current duopoly. Another Sarah – boss of Yum Granola, Sarah Hedger – explains how a product makes it onto the supermarket shelves, who sets the price, and importantly why she doesn’t sell it cheaper via her own web shop. The grocery industry needs to change, we need our $$$ to go further, but are the Commerce Commission really up for the fight? 

You can find the full Commerce Commission draft report here & our submission to the ComCom market study here. This podcast only scratches the surface, for even more information on our supermarkets campaign check out the Consumer NZ website.

Thanks to this week's guests Sarah Balle, Sarah Hedger and Ramesh Patel. 

Consume This is brought to you by Consumer NZ. For updates follow us on Facebook, Instagram or sign up to our mailing list here. You can get in touch via Podcasts@consumer.org.nz.  

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We talk to one woman about her experience navigating the death industry after the sudden and unexpected death of her mother. Ex-casket maker Tamara Linnhoff shares inside information about anti-competitive practices in the industry, and Stephen Parkyn, the CEO of ‘Consumer Trusted’ Funeral Directors Lamb & Hayward tells us how regulation could improve things for consumers.  

Thanks to this Vee Blackwood, Tamara Linnhoff & Stephen Parkyn for joining us this week.

If you are struggling with the costs of arranging a funeral financial help may be available. More information is available on the NZ Government website, or via the Citizens Advice Bureau.

You can get in touch via Podcasts@consumer.org.nz. For updates follow us on Facebook, Instagram or sign up to our mailing list here. 

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On this week's episode we explore how Instagram is changing the way we shop. Specifically, we’re on a quest to find out how it convinced Sophie to sign up for that subscription worm farm. How was she targeted, and how did Instagram know exactly what she wanted, even before she did?

Huge thanks to this week's guests Mr. Worm Farm A.K.A. Leo Murray and Victoria University Of Wellington professor Michael Daubs. 

You can get in touch via Podcasts@consumer.org.nz. For updates follow us on Facebook, Instagram or sign up to our mailing list here. 

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The scam that Rachel fell victim to is brand new to Aotearoa. It showed up for the first-time last year and the number of reports keeps rising. It targets millennials and it’s incredibly effective at extracting huge sums of money. In China where it’s been around for a few more years it’s known as ‘The Pig Butchering’ scam. That title hasn’t caught on here where it’s variously referred to as a hybrid or combo scam.

If you think you’ve been affected by any of the issues in this episode the first think you should do it contact your bank, next get in touch with one of the following agencies: 

Netsafe - 0508 638 723 

ID Care - 0800 121 068 

CERT NZ - 0800 2378 69 

And specifically for investment scams the Financial Markets Authority (FMA) - 0800 434 566 

Our huge thanks and appreciation go to Rachel for sharing her story to us, as well as everyone who helped us research this episode. You know who you are 😊 

You can get in touch via Podcasts@Consumer.org.nz. For updates sign up to the mailing list here & follow us on Instagram or Facebook. 

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So, what’s the deal? We regularly hear through the media that farting cows are melting the ice caps, so are climate change concerns driving us to eat less flesh? Maybe…. So, should we stop eating meat and are the alternatives any better for the environment? 

In this episode, we hear from 21 year old Sam Beerepoot about his decision to go vegan after attending the Auckland ‘School Strikes 4 Climate’ marches. Chat to some local butchers and Nikhil Sawant – Countdown’s head of meat – about changing consumption patterns. And filling in some of the science behind the environmental impacts of our diet, University of Otago Associate Professor Alexandra Macmillan.  

Alex's research paper on “Healthy and Climate-Friendly Eating Patterns in the New Zealand Context” can be read here. 

You can get in touch via Podcasts@Consumer.org.nz. For updates follow us on instagram or twitter.  

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Stats NZ’s Housing in Aotearoa:2020 report shows home ownership rates have been falling since 1991 and recently hit a 70-year low. The average home in New Zealand now costs $906,532 –a 22% price increase from this time last year, according to CoreLogic’s June 2021 data. This home also requires a deposit of $181,306, $33,662 more than last year.

If you earn the average salary of $56,160 – and had that deposit a year ago – would now have to save 60% of your pre-tax salary to cover the increase. These numbers echo research that Consumer NZ has been undertaking. Our Sentiment Tracker found three out of five homeowners couldn’t afford to buy their house at its current valuation. James, a registered electrician from Whangārei purchased his home in 2018 for $450k. Since then, the property’s capital gains have exceeded his and his partner’s – a registered nurse – combined income.

But does it really matter if we own our own home? According to Habitat for Humanity chief executive Alan Thorpe the answer is yes. Tammy Ngawhika Hutchins is a prime example. In 2012, along with Habit for Humanity’s help, she got into her own home. She was determined to provide stability for her four children. Her kids had had hundreds of doctors' appointments for asthma, but after moving out of rentals – and into their own warm, dry home – their health improved dramatically. Habitat and other community housing providers are trying their best to provide affordable homes, but can only meet a small fraction of the demand. In the past 30 years, Habitat has housed 530 families. As house prices increase, Alan tells us that mission is just getting harder. But, what about the people who haven’t been quite so lucky?

Vladimir Zdravkovich moved to New Zealand 30 years ago with his parents, escaping from war-torn Yugoslavia. He’s been saving to buy a home for more than 10 years, but always feels like he has the deposit he needed a year or two ago. This feeling of futility isn’t unique to Vladimir. According to Consumer NZ’s Sentiment Tracker, 42% of non-homeowners feel completely locked out of the market. A further 20% said that they’re saving for a deposit but can’t catch up.

So, what is driving this house price unaffordability? According to economist Bernard Hickey, New Zealand has the perfect storm of low interest rates, tax-free capital gains, and high quantitative easing all combining to push up asset prices. Bernard doesn’t see much political will to solve this problem, but he does offer up a model solution: Christchurch. At $631,000 it has the cheapest average home price of the four major cities. He claims this is driven by the response to the 2011 earthquake, where the government suspended the Resource Management Act, built high- and medium-density housing, and invested heavily in infrastructure.

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Fashion is a huge business here in Aotearoa. In 2020 we collectively spent $7.8 billion on clothes and shoes. That’s over $1,300 each.  

Going back a little bit further in 2019 an estimated 63 million tons of clothing was produced globally. That’s more than the weight of 19 million Toyota corollas, 40 million hippos or 400 years worth of Italian parmesan cheese production! 

All this comes at a cost. The fashion industry has a huge effect on our planet. A report from the World Economic Forum report found that fashion production accounts for 5% of our CO2 emissions. That might not sound like a lot but it’s almost three times as much as the aviation industry. And it doesn’t stop there. Clothing production also accounts for 20% of the worlds waste water, enough to fill up 37 million Olympic swimming pools. 

Fast fashion gets a particularly bad name when it comes to sustainability. With a dizzying number of brands like H&M, Zara & ASOS releasing 'sustainable' and 'conscious' clothing lines, it can be a minefield to decipher what any of this actually means, and if claims are valid. And that is a real concern. 

Fashion sustainability consultant and program director and Mindful Fashion NZ join us to break down exactly what “sustainability” does and doesn’t mean with respect to fashion.  

A study by the Changing Markets Foundation found that “greenwashing is rife” at both high street and luxury brands. Their results said that 60 per cent of claims by UK and European fashion companies, including Zara, H&M are unsubstantiated and misleading. It’s not particularly surprising then that research has found that only 1 in 5 us trust a brands sustainability claims. 

With that in mind Gordon Renouf founder of sustainable fashion rankings app ‘Good On You’ joins us to dig into the marketing and sustainability messaging of H&M, Cotton:On, Glassons, Kathmandu and Kmart. Are they really as great as their marketing department makes them sound? 

You can get in touch via Podcasts@Consumer.org.nz. For updates follow us on instagram or twitter.

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SHARE THE TRAILER - https://kite.link/AZcKXo3

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