In the latest episode of The Leadership in Insurance Podcast, host Alex Bond sits down with Alex Schmelkin, Founder & CEO of Sixfold, to explore how AI is fundamentally reshaping the underwriting landscape.

Alex Schmelkin shares how Sixfold has evolved from building a helpful assistant for underwriters into developing end-to-end underwriting agents, capable of producing quotes as polished as those from senior underwriters, straight from a broker submission.

The results speak for themselves. One customer cut quote turnaround time by half and increased bind rates by 18% - not by replacing their underwriters, but by freeing them up to do what humans do best: build better relationships and find better risks.

On what's driving Sixfold's success, Schmelkin is clear:

"You can't be all things to all people in this AI world. Develop your killer product and bring it to your customers."

Alex and Alex also dig into the wider market landscape: why so many insurers are stuck in pilot purgatory with multiple AI solutions, and what it actually takes to find best-in-class capabilities that scale globally.

A fascinating conversation for anyone navigating the intersection of AI and insurance

#InsurancePodcast #LeadershipInInsurance #AIUnderwriting #InsurTech #Sixfold #Insurance

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In the latest episode, host Alex Bond sits down with Mark Twigg (CEO) and Rob Agnew (Chief Strategy Officer) of Agentiv-X — an AI decision co-pilot built specifically for complex risk markets.

They cover a lot of ground:

🔹 Why Lloyd's Blueprint 2 fell short and what the market still needs to fix

🔹 The difference between optimising legacy processes and transforming them

🔹 How Agentiv-X captures the rationale behind expert decisions to create a genuine AI trust layer

🔹 Their three-step approach combining large language models, senior practitioner input, and a proprietary decision science algorithm developed with the University of Manchester

🔹 The ongoing conversation with the FCA about AI regulation and why explainability isn't just a compliance tick-box, it's a competitive advantage

🔹 What the next two years could look like for transparency and consistency in underwriting

If you work in broking, underwriting, or anywhere in the London market, this one is well worth your time.

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Michael shares how Applied, a company with over 40 years of institutional knowledge, is tackling one of the industry's most persistent challenges: friction in the commercial risk submission process.

He explores how the recent acquisition of Cytora is enabling carriers to digitise unstructured insurance data using AI and large language models, all without forcing standardisation or compromising each carrier's unique view of risk.

The conversation covers three distinct phases of digitisation maturity (from basic document processing, through workflow orchestration, to full connectivity between agencies and carriers), and what it actually takes for carriers to become front of mind for brokers writing commercial risk.

Michael also reflects on the cultural challenge of sustaining innovation within a large, established organisation, and why the independent agent channel remains central to the insurance ecosystem.

Whether you're a carrier, broker, or insurtech enthusiast, this episode is packed with practical insights on where agency-carrier connectivity is heading — and how quickly it's getting there.

🎧 Listen now | [Link in comments]

#LeadershipInInsurance #InsurTech #CommercialInsurance #AppliedSystems #AI #DigitalTransformation #Insurance

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In the latest episode, host Alex Bond sits down with Will Johnson, Co-Founder and CEO of Gyde, to explore how his company is reimagining what it means to be an insurance broker in the age of AI.

Will shares how Gyde is on a mission to empower brokers to become true, comprehensive guides for their clients - providing the technological infrastructure, automation tools, and operational support to help them go far beyond a single line of business.

The conversation covers:

🔹 Why brokers are the most underleveraged, but critical entry point into the US healthcare and insurance system

🔹 How Gyde's M&A strategy is built around finding partner-aligned agencies, not just financial deals

🔹 The role of automation in solving the labour-intensive renewal process during periods like AEP

🔹 What building a culture of empathy and intellectual rigour looks like at an early-stage insurtech

🔹 Gyde's roadmap: from completing their leadership team to accelerating their AI platform (GydeOS & Gia)

Will brings a rare insider perspective, including experience at Oscar, and beyond — and it shows in how Gyde is speaking the language of the brokers they're building for.

If you work in insurance, healthtech, or benefits distribution, this one is worth your time.

#LeadershipInInsurance #InsurTech #Insurance #HealthInsurance #Brokers #AI #Podcast #FutureOfInsurance

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Andrew shares how UnderwriteMe operates a dual business model: a distribution platform powering up to a quarter of the UK's advisor protection market, and a B2B automation platform for underwriting and claims — two sides that constantly inform each other.

The conversation covers:

🔹 Why AI adoption looks like a "quiet evolution" in mature markets like the UK and Australia but a "grand revolution" in emerging ones like India

🔹 The danger of waiting for perfection and why incremental progress beats standing still

🔹 What the future really holds for human underwriters in an AI-driven world (spoiler: the role evolves, it doesn't disappear)

🔹 How to bring risk and compliance teams along early rather than treating them as a blocker

Andrew's take on navigating innovation inside a regulated industry is both pragmatic and refreshing. A must-listen for anyone working at the intersection of insurance, technology, and change.

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Host Alex Bond sits down with Abbie Day, reporter at Insurance Insider and one of the  industry's most informed voices on AI, to explore what AI really means for the future of insurance.

Abbie brings a uniquely informed perspective: her interest in AI dates back to her Masters dissertation on editorial responses to the technology back in 2018, and she has since authored a widely-read six-part AI series for Insurance Insider.

In this conversation, she and Alex go beyond the hype to have an honest discussion about where the industry actually is on its AI journey.

They cover a lot of ground, including:

🔹 How AI is reshaping claims, underwriting and broking  - and what that means for the people doing those jobs

 🔹 The tension between efficiency gains and the human relationships that insurance has always been built on

🔹 The question every insurer is wrestling with: build in-house or buy in?

🔹 The concept of "ethical debt"  -  and why getting AI implementation right from the start matters more than speed

 🔹 What future insurance leaders will actually need to succeed in an AI-augmented world

🔹 Why the industry is shifting from talking about AI to doing something about it  - and what the early results look like

Whether you're a leader navigating AI adoption, a professional thinking about what these changes mean for your career, or simply someone trying to make sense of where insurance is heading — this episode is for you.

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In the latest episode of the Leadership in Insurance podcast, host Alex Bond sits down with Sharon Rodriguez, Co-Founder and CEO of Nevado AI, for a fascinating conversation about the future of artificial intelligence in the insurance industry.

With 20 years of insurance experience under her belt, Sharon shares how Nevado AI is using an agentic workforce to help insurers cut through operational inefficiency and regulatory complexity — without the friction of traditional outsourcing models.

The conversation explores some of the most pressing questions facing insurance leaders today:

🔹 What does it actually mean to be AI-native — and how do you build that infrastructure?

🔹 How should organisations rethink roles, training, and incentive structures in an AI-driven world?

🔹 What kind of leadership does successful AI integration demand?

Sharon and Alex also discuss the cultural shift required for companies to treat AI not just as a tool, but as a genuine part of the workforce — and why empathy and creativity are now non-negotiable leadership traits.

Whether you're an insurance executive, an ops leader, or simply curious about where AI is taking the industry, this is a conversation worth your time.

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Georgie opens up about the challenges of adapting to longer sales cycles, learning new industry terminology, and what it really means to sell technology that automates decisions and transforms broker and carrier processes.

Beyond the day-to-day, Georgie shares how Artificial is navigating one of the trickiest challenges for any growing business — scaling culture. From the weekly 'Artificial Hour' calls to monthly company breakfasts, she explains how a shared passion for the industry keeps the team united as they grow from a 'family to a village.'

The conversation also touches on Georgie's involvement in the Future First Insurance Network, her own podcast “Insurance Technology: Fact or Fiction”, and — with Insurtech Week in London just around the corner — why in-person events still play a vital role in the industry.

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This conversation covers everything from cutting-edge AI to the deeply human side of our industry.

Dan shares how Nauto's AI-powered device is transforming fleet safety by tackling the root cause of the problem: with 70% of collisions caused by driver distraction or inattention, Nauto's windscreen-mounted system identifies risks in real time, alerts drivers, and provides critical video evidence for claims. The results? Significantly lower collision rates across commercial fleets.

The conversation goes much deeper than technology. Dan and host Alex explore:

🚗 The road to autonomy — how Nauto is bridging the gap between human-driven and fully autonomous vehicles, and why CEO Stefan Heck has called AI the biggest leap in motor safety since the seatbelt — a vision now accelerated by Nauto's recent partnership with Qualcomm

🤝 The broker opportunity — why the most forward-thinking brokers are moving beyond renewals and actively managing risk for clients and insurers alike

🎙️ "Humanizing Insurance" — Dan shares the story behind his own podcast, sparked by a dinner with Ema Roloff that ignited a passion for storytelling and a mission to showcase the genuine intentions and diverse backgrounds of insurance professionals

💡 First mover advantage — why understanding emerging technologies early is non-negotiable, and why there is simply no second mover advantage in today's landscape

❤️ The human connections that define our industry — Dan reflects on why sharing real, personal experiences matters more than ever, and how the relationships built within insurance are among its greatest, most underappreciated strengths

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Since starting in 2018, Insurtech UK has grown from 30 to over 150 member companies, working alongside 50 partners and insurers to advocate for and connect the entire insurance value chain. Melissa brings a deep understanding of where the sector has come from, and where it's heading.

In this episode, Alex and Melissa explore:

🔹 Why the UK punches far above its weight in Insurtech: home to the highest number of Insurtechs per capita globally and second only to Silicon Valley in unicorn production

🔹 The shift in how Insurtech companies are structuring themselves - as many move away from regulated models towards SaaS  - and what's driving that change

🔹 The real challenges facing Insurtechs trying to scale, particularly in retail insurance, where building a customer base demands patience that investors don't always have

🔹 The UK vs US dynamic: why UK companies so often need to establish a US presence to unlock investment and growth, and what initiatives like the UK-Connecticut Corridor are doing to ease that path

🔹 The economic powerhouse hiding in plain sight: the UK Insurtech sector is worth over $20 billion to the UK economy, underpinned by the sophistication of UK consumers, the presence of institutions like Lloyd's, and London's unmatched global position

🔹 What's coming next for Insurtech UK, including a parliamentary reception at the House of Lords and a global accelerator programme launching in April

Whether you're building an Insurtech, investing in one, or working within the broader insurance ecosystem, this episode offers a sharp and honest look at the state of the sector, and the opportunities that lie ahead.

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Key highlights from this episode:

🔹 The Human Side of Insurance - Tony discusses why Insurtech New York's 2026 conference theme focuses on ensuring technology augments rather than replaces human interaction across the insurance value chain

🔹 Insurtech New York's Ecosystem - Learn about their multifaceted approach including a 1,000-person annual conference, corporate innovation programs, MGA accelerator, and venture capital fund

🔹 Conference Strategy - Why they've deliberately maintained a 1,000-person limit to balance attracting key industry leaders while enabling meaningful networking opportunities

🔹 Investment Success - Tony shares insights on their VC fund's impressive 21% IRR and approach to backing insurance innovation

🔹 Humanity in the Loop - A thought-provoking discussion on addressing industry fears about AI job displacement and the importance of human involvement in technology deployment and decision-making

The conversation offers valuable perspectives for anyone interested in the intersection of technology, investment, and insurance innovation.

Mark your calendars: The Insurtech New York Conference takes place March 30-31 in New York, featuring dual tracks for P&C and life/health insurance, CEO panels, and startup pitch competitions.

Listen now to gain insights on staying relevant in a rapidly evolving industry. 🎧

#InsurancePodcast #Insurtech #InsuranceInnovation #LeadershipInInsurance #VentureCapital #InsuranceIndustry

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Drawing on Cake and Arrow's own research into Gen Z attitudes, the conversation reveals critical insights for the industry's future.

Key Takeaways:

• Gen Z sees insurance as out of sync with reality – They still want stability, but view traditional paths as broken, leading them to create workarounds like emergency funds and side hustles rather than using conventional insurance products
• Internal UX is the new battleground – The focus has shifted from customer-facing platforms to redesigning critical internal tools like underwriting workbenches and agent portals, because better employee experience drives better customer outcomes
• Insurance has a perception problem with talent – Only 13% of Gen Z are in career roles within the industry, despite insurance offering faster career advancement than many realize
• AI is creating an opportunity – As AI reshapes employee experience, there's a chance to make insurance work more engaging and attract the next generation of talent through flexibility, dynamic career paths, and clearer purpose

A must-listen for anyone thinking about digital transformation, employee experience, or how to build products that meet people where they actually are.

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Rob's journey from launching an online stockbroker in South Africa to acquiring an insurance carrier in Mozambique led him to build INTX: an integrated software solution designed to cover the entire policy lifecycle.

Now, he's bringing that vision to the US market, where 55% of insurance professionals still rely on Excel as their primary system.

Key highlights from the conversation:

• Why insurance is "perfectly suited to AI" but "least prepared for it"—and how legacy systems are the bottleneck
• The case for incremental gains over revolution: how a 5% improvement in core ratios can transform carrier economics
• US vs. London market dynamics: the tension between data-driven underwriting and the irreplaceable value of underwriter intuition
• The Excel problem: why half the US insurance industry still operates on spreadsheets, and what it takes to transition them to modern platforms
• INTX's US expansion: from 5 clients signed in 2025 to an ambitious goal of 25 by the end of 2026, including a Tier 1 carrier

Rob makes a compelling case that the industry doesn't need revolutionary products—it needs solid operational foundations that can unlock the next wave of innovation.

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Episode Highlights:

• From Hype to Reality - Max discusses how the industry has moved past chatbot buzz to focus on enterprise AI applications that genuinely enhance vertical software capabilities
• Workflow Revolution - Anzen's AI-powered software is delivering significant time savings and improved resource utilization across the entire insurance process - from submit to renew
• Bridge Building - Max emphasizes the importance of connecting technologists with insurance experts to create solutions that actually work
• $16M Funding Round - Max shares insights from Anzen's October raise, discussing the challenges of executing during a period when the market was less receptive to AI in insurance compared to other sectors
• Software Success - The company is now selling its licensed software to agency partners and the broader industry, developed by their 'small but mighty' engineering team
• CEO-Level Priority - Technology adoption is no longer just operational; it's fundamental to competitiveness, talent attraction, and customer service delivery
• 2026 Vision - Optimistic growth plans ahead, particularly around partnerships in the financial infrastructure space

Max's journey from direct broker to wholesale broker, while developing licensed software that's now being sold to agency partners, demonstrates what's possible when innovation meets deep industry expertise.

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From High School Dropout to Insurance Innovator

Tiago's journey is nothing short of remarkable.

From accidentally landing in insurance to building and successfully exiting BRZ Insurance, his story is packed with valuable lessons about persistence, strategic thinking, and understanding what truly drives business growth.

What You'll Discover in This Episode:

Building for Exit - How Tiago transformed his approach from running an agency to creating a sellable business with recurring revenue

The Infrastructure Gap - Why recruiting, training, retention, and financial management remain the biggest challenges for P&C insurance agencies

The Birth of Altoia - How growing BRZ by 500% during COVID revealed systemic inefficiencies that inspired his next venture

AI's Real Impact - Tiago's perspective on how artificial intelligence is reshaping success in insurance: "Your role won't be replaced with AI; it will be enhanced by it"

2026 Vision - His ambitious plans to provide clarity, capital, and control to insurance agencies through better financial infrastructure

The Bottom Line

Tiago believes that accurate financial data and KPIs aren't just nice-to-haves—they're essential for accessing growth capital and making informed decisions. His work with Altoia aims to solve the problems that banks and traditional systems have failed to address in underwriting insurance agencies.

Ready to start the year with fresh insights? This episode is essential listening for agency owners, insurance leaders, and anyone looking to understand where the industry is headed.

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Key takeaways from this episode:

🔄 Innovation is Decentralizing

Matt talks about seeing a fundamental shift across Sonr's global carrier clients, moving from central innovation teams to operational functions like claims owning their transformation.

📈 2025: The Comeback Year

After some tough years, capital is flowing back into InsurTech, IPOs are re-emerging, and the market is maturing with a more pragmatic approach to tech adoption.

Sonr’s Record growth in 2025

Matt thinks it’s down to market appetite for understanding the tech and innovation landscape.

🎯 Horizon One Focus

Matt’s take on 2025 as being mostly about "horizon one":  applying technology to level up core business operations

AI innovation

AI is enabling previously unprofitable micro-insurance and niche products to become commercially viable and changing what's possible.

🌍 Global Learning Matters

From micro-insurance in Africa to climate resilience solutions, there's incredible value in looking beyond domestic borders and industries for innovation insights.

🚀 Looking Ahead to 2026

As Sonr approaches its 10-year anniversary, it’s refreshing to hear Matt share his honest reflections on building in insurance, describing Sonr as a "10-year overnight success" that's been "like pushing water up a hill" - a reality many founders will recognize.

Also, exciting to hear Matt talk about Sonr’s version 2.0 launch in January - an AI-powered platform democratizing market intelligence across the insurance ecosystem.

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Key themes explored:

Market Transitions and 2025 Dynamics

The conversation examines 2025 as a transitional year marked by shifts from hard to soft market conditions, the impact of the California wildfires, degradation in pricing following quiet catastrophe years, and a slowdown in private equity multiples.

Technology Reshaping Business Models

Joe and Alex explore how AI and technology are enabling lean, efficient operations: from small teams managing large businesses to the emergence of one-person MGA models and modular, bespoke insurance solutions.

The discussion highlights technology not as human versus machine, but as a tool allowing individuals and businesses to accomplish more.

The Relationship vs. Automation Debate

A thought-provoking examination of whether the future lies in self-service models or premium, high-touch experiences, and how the industry can maintain personalization and interpersonal connections as automation increases.

Innovation and Regulatory Evolution

The episode also explores opportunities for micro-insurance products, and the critical need for regulatory adaptation to support entrepreneurial innovation in the sector.

Looking Ahead to 2026

Joe predicts a year of micro-cycles with pockets of hard and soft markets, increased Insurtech and FinTech involvement, and greater investment in technology for data capture and utilization—all while preserving the industry's core strength: human relationships.

Listen now for essential insights on navigating the rapidly evolving Insurance landscape.

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Key Takeaways:

💰 Smarter Capital, Stronger Companies The shift from easy funding to disciplined investment is transforming the industry.

Bryan points out that tighter funding conditions now promote better business practices and long-term sustainability. The result? More resilient companies built for the long haul.

🤖 AI as Expertise Amplifier Bryan emphasises AI isn't just about efficiency: it's about elevating capabilities. AI's true potential lies in enhancing expertise in risk selection, pricing, and claims management.

He highlights innovative solutions like Cytora and Kyber, demonstrating that targeted tech implementations often outperform wholesale overhauls.

👥 The Human Element Remains Critical Despite technological advances, Bryan and Alex discuss that insurance remains fundamentally a high-touch business.

Their biggest concern? Ensuring the industry doesn't lose the next generation of skilled professionals as AI handles routine tasks. Investment in training and reskilling isn't optional - it's essential.

☁️ Strategic Infrastructure Matters Bryan emphasises that the move to cloud isn't just a technical decision- t's a strategic imperative that requires creative leadership and empowered teams to drive real change.

A crucial insight from Bryan: "When money is tighter, people learn discipline." This principle applies not just to funding, but to how the industry approaches every investment- in technology, people, and the future.

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In this week’s episode of the Leadership and Insurance Podcast host Alex Bond caught up with Jonathon Valentine from I Love Claims with an end of year review before we head into 2026.

I Love Claims (ILC) is a community focused on claims professionals sharing best practices, bringing together claims tech companies to pitch their products to insurers.

In this wide-ranging conversation, they explore some of the biggest shifts happening in the claims space including:

📊 AI Breaking Through the Data Barrier Jonathon explains how new technologies like LLMs are finally making complex, unstructured claims data accessible after years of being difficult to manage with outdated systems.

🤝 The Tech-Insurance Integration Challenge History has shown that technology teams coming into the insurance space face "a hard market to crack if you're not insurance first." Successful ventures often blend insurance and tech expertise, with examples like Grace Hansen from Elysium demonstrating how claims professionals can build modern TPAs.

💡 Smart Strategies for Market Entry Jonathon shares how one TPA successfully navigated IT procurement by positioning itself as a TPA rather than a claims platform, allowing them to compete based on rates rather than integration time.

🚀 Automation That Actually Works The key is using tech to improve the customer journey rather than completely redesigning existing processes, with Tesco's car claims process cited as an example of effective automation.

⚠️ The OpenAI Dependency Question Alex and Jonathon express concerns about over-reliance on OpenAI and the potential for pricing changes to impact businesses that wrap their services around AI technology.

Looking Ahead to 2026 Jonathon announces exciting changes to the next I Love Claims tech event. For the first time, it will feature semi-finals online in April followed by a final hosted by Kennedys in London in June, giving a platform and exposure to a greater number of companies in the claims space.

Whether you're in claims, Insurtech, or just curious about where the industry is heading, this conversation offers valuable insights on navigating the intersection of technology and traditional insurance.

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This one's fascinating because Miles isn't your typical InsurTech founder: he's third-generation insurance expert, with experience across the industry, including brokerage services, specialty MGA, program management, and tech-enabled ventures. Now he's using all his knowledge to build something genuinely different in pet insurance with @Odie Pet Insurance.

What we get into:

🐾 Why they spun off pet insurance entirely — new entity, new systems, outside capital (and why that mattered)

💰 The B2B distribution pivot — how budget constraints forced them away from competing with Trupanion and into partnerships that actually work better

📊 The Many Pets US acquisition — how their strategic decision to focus on European operations created a smart opportunity for portfolio growth

🏗️ Navigating legacy knowledge — Miles gets real about using three generations of insurance expertise as foundation while staying open to new approaches

📈 Sustainable growth over vanity metrics — building reserves, managing loss ratios, and why profitability beats book size

⚡ Hard market opportunities — why right now is actually brilliant for innovators (despite higher rates)

The bit that really stood out for me: Miles talks about how working across the entire insurance stack — underwriting, reinsurance, claims, tech — means he can solve problems others can't even see. That's the advantage of actually understanding this industry rather than trying to "disrupt" it from the outside.

Also, the humanisation of pets as the real driver of demand (not just pandemic puppies) is spot on. People are spending serious money on their pets now, and the insurance products haven't caught up.

Episode link in comments 👇

If you're in pet insurance, thinking about M&A, or just want to hear someone who actually gets both the legacy and innovation sides of this industry, give it a listen.

Thoughts? Are we finally seeing pet insurance distribution models that actually work?

#PetInsurance #InsurTech #Insurance #MandA #Podcast #Innovation #Legacy

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• Alex discusses how Finpro helps innovative insurance and InsurTech firms adapt to AI-driven change.
• His recent CEO presentation explored how leaders can embrace AI-augmented talent and prepare for workforce transformation over the next five years.

🤖 AI’s Impact on the Insurance Workforce

• The insurance industry is facing a major shift in talent needs.
• Upskilling is vital for agility, engagement, and transformation success.
• AI has become a key factor influencing job seekers’ employer choices.

🌍 AI’s Impact on Business Talent

• New AI-specific roles are emerging across technical, ethical, creative, and operational areas.
• Talent is the cornerstone of innovation — adaptability and creative leadership define success.
• AI expands the “art of the possible”, demanding curiosity and bold thinking from leaders.

💪 Innovative Leadership in Uncertain Times

• Leaders must be catalysts for innovation, not just planners.
• Qualities like curiosity, bravery, conviction, and emotional engagement are critical.
• Mistakes are inevitable — bold, decisive action matters most.
• Soft skills are now strategic assets for modern leadership.

🧠 Enhancing Candidate Assessment Methods

• Structured and competency-based interviews outperform unstructured chats.
• References and personality insights reveal true motivations and behavior under pressure.
• Assessments should be seen as tools for understanding, not pass-or-fail tests.

📈 AI Reskilling Strategies for Organizations

• Inspired by Allianz’s AI transformation — leadership must drive change top-down.
• Encourage curiosity and experimentation with accessible tools (like LinkedIn Learning).
• Avoid relying solely on new graduates or single data roles — build an AI-ready culture.

🤝 Middle Managers: The Unsung Heroes of AI Adoption

• Middle managers bridge strategic vision and day-to-day execution.
• Provide time, support, and development to ensure AI initiatives succeed.
• Weak middle management can undermine even the strongest executive strategies.

🌟 Attracting AI Talent to Insurance

• Tell specific, human-centered stories — not broad industry narratives.
• Treat candidates like customers: make hiring clear, fast, and engaging.
• Keep “humanity in the loop” alongside AI recruitment tools.

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Dave shared the story of how distriBind is eliminating spreadsheet chaos in delegated authority processes—a problem even the largest insurers struggle with.

The AI Reality Check:

One of the most refreshing parts of our conversation? Dave's perspective on AI.

While everyone's rushing to apply AI to every problem, Dave explained why data ingestion and transformation doesn't need AI—traditional methods can be more efficient and cost-effective.

Where AI does add value is in the analytics layer: but you need to solve the foundational data problem first.

Other Key Insights:

• Why enforcing a single data standard across the industry misses the point—distriBind's approach transforms and enriches data to meet each receiver's needs
• Their dual product strategy: distriBind as the digital workbench for post-bind data exchange and processing, and their newer product Sunapto, focused on the due diligence and onboarding phase
• The importance of having patience and developing long-term client relationships—building trust from the early days when clients believed in their vision to now processing over $1 billion in premium annually
• How they've grown ARR by 50-60% this year through expansion with existing clients - like Allianz where they started small and are now expanding into US operations
• Their expansion strategy into the US market and the global delegated authority space
• Why having deep industry expertise is crucial to solving this problem—it's not just a tech challenge, it's an insurance industry challenge

Dave's journey from 2019 to today offers valuable lessons on building in a complex space, choosing the right technology for the job, and why sometimes the best innovation is making the fundamentals work properly before adding bells and whistles.

If you're interested in insurance innovation, practical vs. hyped technology, or building sustainable client relationships in complex markets, this episode is for you.

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In this episode, we discuss actionable data insights and practical applications of AI in insurance, with Magda emphasising the unique potential of generative and agentic AI to transform operating models and software development.

Key Takeaways:

🔄 The AI Evolution We've moved beyond traditional prediction models. Generative AI and transformer architectures are offering unprecedented opportunities through zero-shot learning and text generation. However, Magda was refreshingly candid about the limitations—AI agents aren't yet ready to handle complex pricing and claims independently.

👥 Change Management is Everything Magda's insight really resonated: "If you don't manage change, then change doesn't happen." Her analogy of integrating AI like onboarding new interns is brilliant—it needs training, time, and patience. Employees must learn to accept machine errors as part of the process.

🤝 Human + AI, Not Human vs AI Despite automation advances, Magda emphasised that complex judgements and human empathy will always require people in the loop. The future isn't about replacement—it's about augmentation.

🛠️ Building AI-Ready Systems The focus should be on modularisation, API integration, and robust governance frameworks. Insurance carriers need to invest in testing AI tools tailored for specific tasks like data cleaning and claims processing.

📚 The Unlearning Challenge Perhaps the most striking point: we all need to unlearn and relearn, even those approaching retirement. This isn't just about work—AI will affect every area of our lives, and it's our personal responsibility to adapt.

I found this a thought-provoking conversation that balances optimism with pragmatism about AI's role in insurance now and in the future.

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What we covered:

🚀 Innovation Across Regions Sophie noted the vibrant startup ecosystem in Vegas, with particular interest in companies like Anthea exploring psychedelics in healthcare—a topic underexplored in UK markets.

💰 InsurTech Investment is Back After years of risk-averse, efficiency-focused investment, I spoke about the fact that we’re seeing larger rounds and renewed appetite for innovative products, new distribution methods, and AI technologies. The market is embracing risk again.

🧠 The Talent Attraction Challenge As ever, Talent was a hot topic with a key focus on how AI is affecting recruitment. It’s a challenge, but I think attracting AI talent to our industry requires better storytelling. Instead of "Do you want to work in insurance?" try "Do you want to help solve climate change?" Frame the impact, not just the industry.

🤝 Making Conferences Better Dan's first ITC Vegas was a success—meeting our placements in person was a highlight as was seeing the buzz about the industry in the room.

But we identified room for improvement:

·      More impromptu meetings can be better than packing the diary before you go

·      Better representation of talent/recruitment perspectives on stage (especially from smaller companies who face different challenges),

·      More diversity among speakers representing different demographics to avoid the "same voices" phenomenon

It was fun to unpack ITC Vegas together—three different perspectives, one shared experience, and plenty of debate about what it all means for InsurTech's future.

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With 20 years exclusively on the brokerage side, Garrett brings a unique perspective as a former startup founder and self-taught software developer.

As both Innovation Lead and Digital Risk Practice Leader at IMA, his role sounds incredibly broad, but as Garrett says, both sides serve each other—you need wide ranging touchpoints across tech ecosystems to stay ahead in both innovation and risk.

In this episode, we cover:

Build vs. Buy Decision Framework: Garrett's approach is clear: build customer-facing proprietary solutions that differentiate your business and serve your customers, but make sure it works with existing technology.

The POC Framework That Actually Works: Forget 12-month POCs that drag on and lose momentum. Garrett advocates for highly targeted, 45-60 day maximum POCs with clear KPIs and the right team selection upfront. His advice to founders? "You think you want a 12-month contract. You don't. Let's prove your platform works fast and furiously, or let's wait until you're ready."

The Bold Take: Garrett’s view on how the industry has gone about InsurTech all wrong and allowed it to become a series of Band-Aids for the real problem: antiquated core systems from the 1980s and 90s that were built before APIs even existed. The result? Frankenstein workflows requiring 7-15 platforms to complete a single task, with 80% of users still working around the technology the same way they did 20 years ago.

The AI Wake-Up Call: Despite AI being "transformational unlike anything we've ever seen" (and Garrett argues it's under-hyped), its promise is severely limited without access to core data systems. Garrett stated "You could build a fully agentic AI brokerage much easier than you could reverse engineer and retrofit an existing brokerage."

The Investment Landscape: With 80% of recent Y Combinator and Broker Tech Ventures companies being AI-focused InsurTech solutions, the momentum is undeniable. The dot-com parallels are real—there will be winners and losers, and consolidation is coming.

What Technology Can't Replace: Despite all the transformation, some challenges remain timeless: renewal management, client communication, trust-building. As Garrett notes, these require human expertise that AI augments rather than replaces.

This conversation is essential listening for anyone in insurance, InsurTech, or risk management. The future of insurance isn't just about innovation—it's about getting the foundation right first.

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In this week’s episode of The Leadership in Insurance Podcast, I’m excited to share my latest conversation with Heather Wilson, CEO of Clara Analytics. Clara Analytics’ AI Claims platform uses its models and data utilities to fully understand each claim, leading to positive outcomes for both claims professionals and customers alike.

From Heather’s background in Fortune 50 companies, over 25 years’ experience of data analytics and driving innovation at scale, this episode dives deep into AI driven technologies and how that is impacting, and will continue to impact, Insurance Talent.

In this episode, we cover:

🤖 AI in Claims Management: How Clara Analytics' AI platform works post-first notice of loss to assess severity and optimise outcomes

🏢 Innovation at Scale: We discussed the challenges and opportunities in leveraging legacy core systems while implementing new AI and data solutions in the insurance industry. Heather emphasised how freeing data from legacy systems is crucial for AI adoption.

Build Vs Buy: We discussed the ongoing "buy vs. build" debate in the insurance industry and how the growing expectation for AI accuracy is impacting this decision for businesses.

👥 Multigenerational Workforce Challenges: Heather discussed managing expectations across multi-generational teams with Gen Z, Millennials, Gen X, all having different experiences of technology.

Knowledge Transfer: Heather spoke about how remote working has impacted Industry knowledge transfer to Gen Z and millennials from older, more experienced colleagues. We discussed how this best happens in a face-to-face environment and that businesses need to find a way to bridge this gap.

As Heather powerfully stated “We need Gen Z to have Critical Thinking Skills as well as AI skills”

💡 We also discussed how Talent Strategy needs to focus as much on redeploying experienced claims professionals, as well as attracting Gen Z talent from an AI or data background, and how the industry needs all these people to thrive.

🔮 Looking Ahead to what’s on the horizon for Clara Analytics with a focus on agentic reasoning, a new approach to AI that leverages multiple data sources to enhance decision-making for claims adjusters.

My key takeaways from this fascinating conversation with Heather: the insurance industry isn't resistant to innovation—it's navigating complex regulatory frameworks, legacy systems, and multigenerational workforces while embracing transformative change. Success requires respecting both the experience of seasoned professionals and the capabilities of emerging technology.

#InsurTech #AI #ClaimsManagement #Insurance #Leadership #Innovation #WorkforceDevelopment

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From James’ 25 years’ experience in technology, all the way from Y2K testing to UK FinTech innovator of the year 2025, this episode dives deep into the formula for creating an innovation space that delivers.

In this episode, we cover:

 💡How innovation isn't about lack of ideas - it's about needing structure. Before James had a dedicated innovation team, he kept a running list of ideas that he had no time to implement. Now it’s his primary focus.

🔧 How choosing to build their own tech platform rather than buy off-the-shelf solutions has become a success story at Aventum.

 ⚖️ The challenges that businesses face when buying in systems that can’t be easily changed to fit business needs

🔗 How you take something from proof of concept to becoming fully embedded across a business.

⚡ How Aventum have created a culture of innovation throughout their whole business which enables ideas to be pitched from anyone

 💻 The importance of making it fun. Activities that spark curiosity and gain employee buy in including game coding on lunchbreaks

🚀 Looking to the future and pushing the boundaries of what Agentic AI can achieve

This episode is packed with insights for anyone passionate about innovation, technology, and creating a team culture where ideas are encouraged -and pushed through to completion. Give it a listen via the links in the comments below 👇👇 👇 👇

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Artio was founded to address one of the biggest barriers in climate finance: risk. By insuring carbon projects from the very beginning, they’re enabling capital to flow into reforestation and nature-based solutions with greater confidence. Backed by data, science, and insurance expertise, Artio is helping to unlock the scalability the carbon market desperately needs.

✨ Highlights from the conversation:

🌱 How Artio insures carbon projects from inception — filling a critical gap left by traditional solutions that only step in later.

📊 The science behind their approach: a proprietary database of 8,000 tree species + growth models for real-time risk assessment and pricing.

🛡️ Why robust structures like insurance are essential to protect against fraud, build trust, and accelerate adoption of carbon credits.

👥 The team’s journey — from identifying gaps in financial analysis and governance to bringing on Lindene Patton (ex-Zurich Chief Climate Product Officer) to strengthen their insurance expertise.

🔮 How proactive risk management and free insurability assessments are helping developers and investors deploy capital more confidently.

🌍 Why today’s market conditions — institutional capital, insurer involvement, and global demand for credible carbon solutions — make this the perfect moment for Artio.

This was a powerful discussion about innovation, trust, and climate finance — and how insurance can be the bridge to a more sustainable carbon market.

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In 2018, a team of dentists and scientists from MIT and Harvard came together to revolutionise dentistry. Overjet was born to help the dental industry provide better care, using AI to reduce administrative overheads with precision, consistency, and speed. From clinical to operations, Overjet focuses on the patient journey end-to-end, improving systems and allowing dental workers to focus on what they do best.

Overjet is now a world-leader in dental AI, raising more than $130m in funding and lauded as a top AI startup by the likes of Forbes and LinkedIn.

In this episode, we covered:

• How one bad experience switching dentists led to building the #1 dental AI company.
• Different ways AI is applied to improve the patient-carer experience.
• Real-life examples of how data processing impacts scale.
• The main reasons Overjet has become the ‘no-brainer’ choice in dentistry.

This episode is an inspiring story that highlights how keen problem-solvers turn experiences into entrepreneurship.

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Founded in 2008, PolicyBazaar has grown into India’s largest insurance broker, managing $3B in annual premiums across life and general insurance. Built on a unique digital + human model, their mission has always been clear: protecting India’s middle class through affordable, accessible insurance.

In this episode, Tarun shares the story behind their growth, their push into reinsurance and surety bonds, and their vision to expand into Europe, the US, and beyond.

✨ Highlights from the conversation:

🌍 How PolicyBazaar grew from a small tech-driven startup in 2008 to India’s largest insurance broker, helping millions access affordable protection.

🤝 Why blending digital platforms with human customer support was the game-changer that unlocked consumer trust and adoption in a market hesitant to buy insurance online.

🏥 The company’s sharp focus on term life and health insurance as the cornerstone of protecting India’s middle class — and why this demographic remains at the heart of their strategy.

🔄 Tarun’s vision for a reinsurance marketplace: simplifying complex transactions, reducing inefficiencies, and building a transparent, global risk-sharing ecosystem.

💡 Lessons learned from digitising direct insurance that can now be applied to modernise and streamline reinsurance, an industry still reliant on traditional processes.

🌐 Ambitious plans for geographic expansion — with Tarun outlining how PolicyBazaar aims to build a truly international footprint across the Middle East, Europe, and the US within the next 12–18 months.

This was a fascinating conversation about innovation, trust, and global growth in insurance.

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From its early applications in Sub-Saharan Africa to its role today in addressing protection gaps across the U.S., this episode dives deep into how parametric solutions are transforming the insurance landscape.

💡 In this episode, we cover...

✨ The evolution of business meetings & podcasting – how virtual formats and informal storytelling can help build stronger industry connections.

🏢 The NormanMax journey – how an MGA backed by Lloyd’s Syndicate 3939 is delivering innovative parametric products for flood, earthquake, and hurricane risk.

⚖️ Challenges in the middle market – why homeowners and SMBs remain underserved, and how rising deductibles and complexity create barriers to adoption.

🔗 Embedding parametric into traditional cover – the opportunity to integrate parametric triggers with indemnity policies to enhance protection and scale adoption.

💻 Tech vs. fundamentals – why technology should serve the customer experience and efficiency, without overshadowing core insurance principles.

⚡ Transforming the claims experience – how parametric features can deliver clarity, speed, and transparency when customers need it most.

🌍 Strategic advantage of Lloyd’s – how global reach, capital strength, and brand credibility enable innovation and market entry.

📚 Consumer education – the need to simplify messaging and distribution to drive broader adoption of parametric solutions.

This episode is packed with insights for anyone passionate about innovation, customer experience, and the future of insurance. Give it a listen via the links in the comments below 👇👇 👇 👇

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In this week’s podcast, I sat down with Josh Reznick, Foxquilt's Chief Distribution Officer, to unpack how the insurtech is redefining distribution in commercial insurance.

Foxquilt is a digital MGA focused on serving underserved small business markets across North America. By leveraging its proprietary technology platform, Foxden, the company has streamlined what was once a heavily manual process at traditional carriers — delivering a faster, more efficient quote-to-bind experience.

But Fox Quilt’s real differentiator is its multi-channel distribution model. By balancing wholesale and enterprise partnerships, they have built a scalable approach that expands reach without losing control of the customer relationship. Josh brings over a decade of carrier experience from Aviva to Fox Quilt, applying partnership-driven strategies in a modern digital context.

Here are some of the key insights from our conversation:

🔹 Evolving Distribution Models – How Foxquilt achieved a near 50-50 split between wholesale and enterprise, and grew its agent network from 100 to 10,000 through just 7 wholesaler partnerships.

🔹 The Insurtech Journey – The rewards (and “battle scars”) of building programs from policy zero, and why Foxquilt has thrived thanks to a stable leadership team and startup adaptability.

🔹 Product Development for Underserved Markets – Why Foxquilt zeroed in on contractors and independent professionals, where contractual insurance requirements make digital solutions especially valuable.

🔹 Dual Strategy Benefits – Enterprise partnerships allow for higher revenue per customer and co-branded solutions, while wholesale drives daily scale with hundreds of new policies issued.

🔹 US Expansion & Growth Goals – Tackling state-by-state regulatory challenges, targeting key growth states like Florida, Texas, and New York, and looking ahead to a $200M GWP target within 3-5 years — with international expansion on the horizon.

Thanks Josh for joining me this week - loved the opportunity to chat all things distribution - be sure to catch this one via the links in the comments below 👇

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Here’s a few highlights from what we covered...

⚙️ “From 45 minutes to 5 minutes” – Solving the data bottleneck with AI

Rohit explained how InsurGrid uses AI to extract declaration pages and policy data by connecting directly to carrier websites.

🏢 Tech lags in insurance—and it’s costing us

I shared my own frustration of being sent a fillable PDF by a large broker, which sparked a discussion on the gap between modern digital expectations and outdated insurance workflows.

“We have self-driving cars,” Rohit noted, “but insurance still runs on paper.”

🤝 Equipping small agencies to compete—with a personal touch

Rohit emphasized that InsurGrid helps smaller, independent agents offer a tech-enabled experience without sacrificing human relationships. “It’s not about removing people from the process—it’s about removing the repetitive tasks,” he said.

🧠 Why Rohit chose operating over investing

“I didn’t want to just deploy capital. I wanted to build,” he said.

We touch on the serial founder mindset and much more...

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“People underestimate how much profit lives in the claims department — and how much value is wasted when it’s not run well,”

Grace calls Elysian an AI-native outsourced claims service — but what that really means is her team uses their own technology to handle commercial claims better than traditional models allow. Faster answers. Better data. Fewer inconsistencies. All designed by people who’ve actually sat in the adjuster’s chair.

Some highlights from our chat...

📚 From Courtrooms to Claims:

Grace shared how she went from practicing law to leading claims teams — a move she made after having a baby and realizing, “I needed balance — but I also needed work that challenged me.” Turns out the strategic, big-picture thinking she honed as a lawyer was exactly what complex claims needed.

📊 Claims: Insurance’s Hidden Profit Engine:

We talked about why claims teams rarely get the spotlight — despite being the lever for an insurer’s profit and reputation. As Grace put it, “If you don’t run claims well, you don’t make money. Full stop.”

🤖 What AI Actually Fixes:

Grace told a great story about her time at Homeside — rolling out AI and machine learning to detect fraud and speed up everyday decisions. “You can’t fix just one piece. If the rest of the process is clunky, the tech is wasted,” she said.

⚙️ Why Elysian Exists:

How five years of tech advancements made Grace’s vision of an AI-native claims solution finally possible — and why now is the time to fix an industry pain point that’s too costly to ignore.

🔥 Protecting People, Not Just Automating Jobs:

Why better tech should empower adjusters to focus on high-value work — and how Grace’s team is tackling burnout by design. I loved Grace’s honesty when she said, “Adjusters burn out because they’re stuck doing repetitive tasks — our tech frees them up to do the hard thinking, the negotiation, the human work that actually matters.”

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A bit of context: Murtaza’s journey insurtech journey started at McKinsey before joining Tractable to build out their platform. He’s seen firsthand how AI can transform industries — but also where it can fall short without humanity in the loop. That insight became the driving force behind Symphony AI.

What we covered in this episode:

🔍 From Tractable to Symphony: Why Murtaza left a leading AI scale-up to build his own YC-backed startup focused on the insurance sector.

🧑‍💼 The insurance industry’s talent gap: How Symphony AI is tackling high turnover and lengthy onboarding by using voice AI to simulate real-world claim calls.

🎭 AI-powered role-play: How claims adjusters practice tough conversations with AI personas — from handling a frustrated customer to delivering empathetic responses during stressful moments.

💡 Humanity in the loop: Why empathy will always be a competitive edge — and how AI can enhance it, not replace it.

🔄 AI adoption in traditional industries: The importance of messaging AI tools as training allies — not threats to jobs.

🚀 Insights from Y Combinator: How YC’s “make something people want” mantra helped shape Symphony’s roadmap — and what other founders can learn from it.

🔮 The future of claims handling: How automation may shift claims adjusters into project manager roles, overseeing AI agents while focusing on complex cases that demand human understanding.

My key takeaway?

Tech is powerful — but putting people first is what makes it stick. Symphony’s approach is a great reminder that the best AI solutions augment human skills, they don’t replace them.

We've also got to give a special shout out to the I Love Claims team - and a huge congratulations to Murtaza and his co-founder Shobhit Srivastava for winning their pitch competition!

We work with the ILC team every year to help them scout the latest in claims innovation and we're so glad that we were able to put these masterminds together! Sue Whyte Jonathon Valentine Mark Hadaway mba

If you work in insurance, customer experience, AI, or just want to hear how real startups navigate AI hype vs. real-world impact — give this one a listen.

💬 I’d love to hear your thoughts — where do you see the balance between AI and the human touch going next?

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🎙️ Tune into the episode: "From Risk to Resilience: Empowering Africa's Smallholder Farmers"

We discuss a whole host of topics, here are some of the highlights... 👇

📌 JP's mission of targeting 200+ million smallholder farmers most vulnerable to climate change and their ambitious goal got insure 20 million farmers within 10 years ✨

📌Their journey developing parametric insurance products with blockchain-powered technology platform designed to scale

📌 We look at their unique distribution approaches: partnering with agricultural cooperatives and banks, engaging through religious organizations like Catholic parishes, leveraging mobile wallet technologies for rapid fund transfer and simplifying insurance concepts for farmers unfamiliar with traditional models

📌 How to focus on mission-driven impact: helping farmers maintain economic stability during climate events, enabling children to stay in school during crop failures, providing immediate financial resilience and transforming agricultural risk management

Thank you JP for joining me for this one - a powerful narrative of how technology, empathy, and innovative thinking can create meaningful social change in the insurance industry.

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🏠 Unlocking the Future of Short-Term Rental Insurance with Safely's CEO Andrew Bate

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👉 We discuss the truth about AI in insurance - separating hype from real innovation and how InsurTech Insights is catalysing industry transformation

👉Upcoming event insights, including a keynote by chess legend Gary Kasparov and the critical role of events in connecting industry innovators

👉 Challenges of qualifying genuine tech solutions vs. "AI cowboys"

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Also, if you enjoy these conversations, make sure to follow The Leadership in Insurance Podcast—we’re talking to the people leading real change in the industry every week.

Would love to hear your thoughts on this "Finpro Presents ... InsurTech Sales: What's driving deals in 2025 (and what's not)" Let’s chat in the comments.

#LeadershipInInsurance #Podcast #Insurtech #AI #InsuranceInnovation #CommercialInsurance #FutureOfInsurance #Fairmatic #RiskManagement #AutoInsurance #InsuranceTech

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This week on The Leadership in Insurance Podcast, I sat down with Jonathan Matus, CEO of Fairmatic, to talk about something that’s been a huge challenge in our industry—fairness in commercial auto insurance. The way risk is priced right now often feels outdated. Businesses that invest in safer driving and better fleet management don’t always see that reflected in their premiums, and that’s a problem.

Fairmatic is trying to change that. They’re using AI and behavioural data to create a pricing model that actually rewards good driving instead of just relying on broad, traditional metrics. We talked about why the current system often gets it wrong, how better data could make roads safer, and what it really takes to scale an insurtech in an industry that isn’t exactly known for embracing change.

This was such an insightful conversation, and if you’re in insurance, insurtech, or just curious about how AI is shaking up the industry, you won’t want to miss it.

Also, if you enjoy these conversations, make sure to follow The Leadership in Insurance Podcast—we’re talking to the people leading real change in the industry every week.

Would love to hear your thoughts on this"Rewriting the Rules of Auto Insurance with AI – A Conversation with Jonathan Mates, CEO of Fairmatic—do you think AI can actually fix insurance? Let’s chat in the comments.

#LeadershipInInsurance #Podcast #Insurtech #AI #InsuranceInnovation #CommercialInsurance #FutureOfInsurance #Fairmatic #RiskManagement #AutoInsurance #InsuranceTech

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This week on The Leadership in Insurance Podcast, we’re joined by Gerard Van Loon, CEO of Alta Signa, to talk about his journey in launching and scaling a speciality insurer, the challenges of underwriting unique risks, and what the future of speciality insurance looks like.

In this episode, Gerard shares:

✨ How he went from idea to execution in building Alta Signa

✨ The biggest challenges of starting a speciality insurance business – and how to overcome them

✨ Why culture and team-building matter just as much as strategy

✨ How the speciality risk landscape is evolving and where the opportunities are

Whether you're an entrepreneur, a leader in the insurance space, or just someone who loves hearing the stories behind successful businesses, this episode is packed with insights, lessons, and a behind-the-scenes look at the speciality insurance world.

Enjoy the episode? Don’t forget to like, comment, and subscribe to stay updated with the latest conversations from leaders shaping the insurance industry!

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In today’s episode of the Leadership in Insurance Podcast, I had the pleasure of speaking with Alex Pezold, CEO & Co-Founder of Agentech, about what needs to change in claims and how Agentech is approaching it differently.

🔍 This episode really got me thinking about:

• Why claims innovation has taken a backseat—and what’s finally shifting
• The difference between a horizontal vs. vertical approach to fixing claims
• How Alex’s past experience building and selling companies shaped his mindset this time around
• The power of having the right team when trying to solve big industry problems

Alex brings so much insight, experience, and honesty to this conversation—it’s one of those episodes that challenges the way we think about the status quo. If you’re in insurance, claims, or just passionate about where this industry is headed, this is a must-listen.

Would love to hear your thoughts—where do you see claims innovation heading next?

#LeadershipInInsurance #Podcast #Insurtech #ClaimsInnovation #FutureOfInsurance

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This week on The Leadership in Insurance Podcast, we’re delighted to feature Des Burke, Group COO of Tokio Marine HCC International. 🌍

From navigating a career across multiple industries to leading transformation in a global organisation, Des shares insights every leader should hear. 🚀

💡 Key topics include:

🌱 The role of social mobility in shaping leadership values.

🔄 How multi-sector experience influences problem-solving and decision-making.

📊 The pivotal role of data in the insurance sector and the challenges of qualifying and using it effectively.

🤖 The future of AI in insurance—opportunities, misconceptions, and how it can augment human capabilities.

Des’s journey from a working-class background to the C-suite is not just inspiring—it’s a testament to the importance of understanding where we come from and how it shapes our approach to leadership.

👉 Tune in now for an engaging conversation that explores everything from transformation and technology to the human side of leadership.

#LeadershipInInsurance #InsurancePodcast #Data #AI #Leadership #InsuranceInnovation #SocialMobility

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This week on the Leadership in Insurance Podcast, we’re thrilled to feature Christie Horvath, CEO and Founder of Wagmo, a pioneering insurtech empowering responsible pet parenting. 🐾

Christie’s entrepreneurial journey is nothing short of remarkable. From her beginnings in big finance at BlackRock to founding Wagmo during business school, Christie has faced and overcome challenges most of us can only imagine.

In this episode, she opens up about the moments that shaped Wagmo’s success—including the bold decision to pivot from direct-to-consumer to a B2B2C model, tailoring pet wellness solutions for employers and their teams.

🎯 Here’s what you’ll learn:

🧩The challenges of hiring for roles you’ve never encountered before.

How to create focus and drive success by narrowing your business strategy.🏃‍♀️Why the secret sauce isn’t just building a great team—but aligning them to sprint together.

🔥Candid advice on what not to do as a founder—lessons learned the hard way.

💡 One of the standout lessons? The importance of bold pivots. Wagmo’s decision to shift focus wasn’t easy—essentially rebuilding the company and team—but it’s now paying off in dividends.

Whether you’re a founder, a leader, or someone passionate about startup stories, Christie’s transparent and thoughtful insights are bound to inspire.

💬 What’s the most valuable lesson you’ve learned about leadership or scaling a business? We’d love to hear your thoughts in the comments!

#Leadership #Insurance #Podcast #Wagmo #StartupLessons #ScalingUp #PetWellness

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This Monday, we’re bringing back one of our most-watched and most-loved episodes of the year!

🎙️ Maria Coko, COO at Insurtech Gateway, joined The Leadership in Insurance Podcast to share her invaluable insights into the world of incubation, investment, and innovation in insurtech.

Maria’s episode struck a chord with so many of you because of her candid discussion about:

💡 What makes Insurtech Gateway unique in its structure and approach.

🚀 How they maintain a high deal velocity while supporting their portfolio companies.

🎨 The creative side of being a COO, and how that shapes their strategy.

🌍 The importance of local market insights and LP relationships in their success.

If you missed it the first time or want to revisit the wisdom Maria shared, now’s your chance! Join us as we spotlight this standout conversation again—perfect for anyone eager to understand how insurtech innovation is nurtured and scaled.

🎧 Tune in Monday to revisit this must-listen episode!

#LeadershipInInsurance #Insurtech #Innovation #Investment #Incubation #BusinessLeadership #MariaCoko #Podcast

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We’re excited to re-upload one of our most-viewed and favorite episodes from The Leadership in Insurance Podcast, now live!

Alex Hearn, CEO and Founder of Slipcase, shares the incredible story behind the platform’s evolution from a social tool to a powerhouse for curated content in the insurance and reinsurance industries. This episode has been one of the top performers of the year, offering unique insights that continue to resonate with our audience.

💡What you’ll hear in this episode:

💫Slipcase’s journey from a social tool to a leading industry platform.

💫The rise of data-driven content and its pivotal role in insurance marketing.

💫Exciting growth plans, including a major platform upgrade and strategic acquisition.

If you haven’t listened yet, now is the perfect time to dive in. This is a must-listen for anyone looking to stay ahead in the ever-evolving insurance space!

#LeadershipInInsurance #PodcastRevisit #MostViewedEpisode #Slipcase #Innovation #ContentMarketing

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As we approach the end of the year, we're taking a moment to reflect on some of the standout conversations from The Leadership in Insurance Podcast. One episode that continues to resonate is our deep dive with Tom Spier, Chief Commercial Officer at Supercede.

Tom joined us to discuss:

✨ The future of reinsurance platforms and how Supercede is transforming the landscape.

✨ The importance of technology in simplifying complex processes.

✨ His insights into building partnerships, driving innovation, and navigating the insurance industry's challenges.

Whether you’re new to this episode or revisiting it with us, it’s packed with actionable insights and thought-provoking discussions that are as relevant today as they were when we first released it.

Let us know your key takeaways in the comments! 👇

#InsuranceInnovation #Leadership #Podcast #Reinsurance #Supercede

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This week, we’re excited to welcome Rachel Olney, GM of the Insurance Line of Business at EarthDaily Analytics, to the show! 🚀

From founder to innovator, Rachel has navigated two acquisitions and now leads groundbreaking work in geospatial analytics for the insurance industry. 🌍💡

In this episode, Rachel shares:

🌐 The transformative power of geospatial data in risk modeling.

💡 How dynamic risk insights are reshaping insurance strategies.

🤝 The importance of building strong, mission-driven teams.

🎯 Her candid experiences navigating leadership and industry challenges.

Whether you’re a fan of innovation, a tech enthusiast, or simply curious about how cutting-edge data is driving real-world change, this is a conversation you don’t want to miss!

👉 Drop your thoughts in the comments and share this episode with someone who needs to hear it!

#LeadershipInInsurance #Podcast #GeospatialAnalytics #InsuranceInnovation #RiskManagement

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This week, I had the privilege of speaking with Jacqueline Schafer, founder of Clearbrief.ai, about how AI is revolutionizing legal writing and risk management.

Jacqueline shared her inspiring journey from litigator and in-house counsel to tech founder, creating a tool that’s transforming how legal teams work.

In this episode, we discuss:

✅ The inspiration behind Clearbrief.ai and its role in modernizing legal writing.

✅ The challenges of launching a startup during the pandemic.

✅ Why Clearbrief.ai is trusted by teams like Microsoft’s to reduce risks and boost efficiency.

✅ The impact of integrating AI with tools like Microsoft Word.

✅ Clearbrief.ai’s global expansion and the importance of partnerships like LexisNexis.

Clearbrief.ai’s integration with Microsoft Word has been a game-changer, bringing the power of AI into a tool that legal professionals use every day. This thoughtful approach to usability has been instrumental in its rapid adoption by law firms and corporate legal teams.

Jacqueline also gives us a glimpse of what’s next for Clearbrief.ai: ongoing innovation, expanded functionality, and a commitment to helping legal teams work smarter, not harder.

If you’re curious about how AI is transforming the legal sector—or you’re just looking for inspiration from a leader who’s driving change—this is an episode you won’t want to miss.

🎧 Listen now and join the conversation about the future of legal innovation!

#LeadershipInInsurance #AI #LegalTech #ClearbriefAI #Innovation #Podcast

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This week, I had the privilege of sitting down with Joan Kois Woodward, EVP of Public Policy at Travelers and Founding President of the Travelers Institute.

Joan is a true trailblazer with an incredible career spanning Capitol Hill, Goldman Sachs, and now, leading one of the most dynamic and impactful “do tanks” in the insurance industry.

In this episode, Joan shares her deep expertise and passion for driving innovation, education, and societal impact through insurance. We cover:

✅ How the Travelers Institute tackles critical global challenges like cybersecurity, distracted driving, and workforce risks, and why these issues matter to businesses and individuals alike.

✅ The role of insurance as a catalyst for innovation—from enabling advancements in self-driving cars to climate resilience and cyber defense.

✅ Her commitment to diversity and inclusion in the industry, including the launch of SheGolfs, a groundbreaking initiative empowering women to break barriers in traditionally male-dominated spaces.

✅ Why insurance is essential for society, acting as the backbone for businesses and individuals to recover, thrive, and innovate in an ever-changing world.

Joan’s perspective is a must-hear for anyone interested in leadership, public policy, innovation, or the transformative role of insurance.

Whether you’re leading a business, navigating risk, or simply curious about how insurance impacts nearly every aspect of our lives, this episode is packed with invaluable insights.

🎧 Tune in now to hear why Joan believes that education and collaboration are the keys to shaping a better future for our industry and society.

#LeadershipInInsurance #Podcast #TravelersInstitute #InnovationInInsurance #Cybersecurity #DiversityInLeadership #BusinessLeadership

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🚀 This week, I had the pleasure of hosting Dan Israel, Managing Director of the Global Insurance Accelerator (GIA), on the podcast. 🌟 As a leader in one of the first accelerators dedicated to insurance innovation, Dan has spent over a decade connecting startups with mentors, investors, and the resources they need to succeed.

💡 Under his leadership, the GIA has built a globally recognized program that helps early-stage companies solve foundational business challenges and accelerate their growth. 🌍✨

In our conversation, Dan shared fascinating insights into:

💡 The critical role mentorship plays in guiding startups through the complex insurance landscape.

🎯 How the GIA’s rigorous selection process identifies founders with game-changing ideas.

📈 The trends and themes shaping the future of insurance—from AI-driven solutions to new models of customer care.

Dan’s passion for innovation and his commitment to nurturing the next generation of insurance leaders is truly inspiring. 🙌 Whether you’re a startup founder, an investor, or just curious about how the industry is evolving, this episode is packed with valuable takeaways. 🔥

🎧 Don’t miss this deep dive into the future of insurtech! Listen now:

#LeadershipInInsurance #Insurtech #Podcast #Innovation #Mentorship

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This week on The Leadership in Insurance Podcast, Alex Bond is joined by Juan Garcia, Co-Founder of Tuio, to discuss how this cutting-edge insurtech is simplifying insurance for a new generation of customers. If you’re curious about how technology is revolutionizing the industry, this episode is a must-watch (or listen!).

By combining advanced data insights with AI-powered customer interactions, Tuio delivers:

🔹 Smarter, personalized pricing that factors in not just assets, but also customer behavior.

🔹 A claims process that’s fast, efficient, and digital-first, managed entirely in-house for better customer experiences.

🔹 Clear, jargon-free policies designed for digital-native customers who demand value for money.

📌 Key highlights from the episode:

✅ Customer-first innovation: Why Tuio is focused on serving a digitally savvy generation often overlooked by traditional insurers.

✅ AI at work: How their virtual assistant “Leia” handles 60% of customer queries autonomously, with higher satisfaction scores than human agents.

✅ Granular pricing: How Tuio uses unique data sources, like Spain’s cadastre, to tailor policies and improve risk prediction.

✅ Claims reimagined: Why managing claims in-house isn’t just a choice but a commitment to better customer outcomes and lower loss ratios.

✅ Future growth: Juan shares Tuio’s vision for expanding into Southern Europe by 2025-26.

This conversation is packed with actionable insights on how insurtechs like Tuio are bridging the gap between what customers want and what insurance delivers—and it’s a fascinating look into the future of the industry.

📢 Don’t forget to like, share, and comment! What excites you most about Tuio’s approach to insurance?

#Insurtech #LeadershipPodcast #InsuranceInnovation #CustomerExperience #AI #

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Gaia is on a mission to make family-building more affordable, accessible, and transparent. With an innovative model that prioritizes outcomes over traditional payment structures, Gaia is tackling the financial barriers that prevent so many families from accessing fertility treatments.

Ines shares some invaluable insights:

💫How Gaia uses predictive data models to build personalized plans for each family, reducing the burden of costs over time,

💫Why entering the insurance industry without any preconceptions became Gaia’s biggest advantage in building a groundbreaking solution,

💫The power of partnerships with insurers – and how strong collaboration has helped Gaia quickly expand from the UK to the U.S.,

💫And why Gaia is redefining what “insurance” means, focusing on what truly matters: helping people achieve their dreams of becoming parents.

💡 This episode is filled with fresh ideas on innovation, resilience, and a new perspective on the intersection of insurance and family tech.

Don’t miss this conversation if you’re curious about the future of insurtech, healthcare innovation, or simply want to hear an inspiring story of a company making a meaningful impact. Tune in Monday to hear how Gaia is changing the game and bringing hope to countless families around the world. 💙👶

#LeadershipInInsurance #Podcast #Gaia #Innovation #FertilityCare #FamilyTech #Insurance #IVF

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Join us as we explore bolttech’s groundbreaking work in connecting insurers, distributors, and customers worldwide through seamless, tech-driven solutions.

In this insightful episode, Romaney dives into:

💫bolttech’s Game-Changing Vision: Discover how bolttech is redefining insurance access and distribution through a connected global platform, bridging the gap between traditional and digital solutions for a more accessible insurance experience.

💫The Future of Embedded Insurance: Romaney unpacks what embedded insurance means for consumers and why it’s a crucial part of bolttech's strategy moving forward.

💫Leadership in a High-Growth Insurtech: Hear Romaney’s approach to managing growth, inspiring teams, and staying innovative in a rapidly changing industry. She shares the mindset shifts and skillsets she believes are essential for leaders looking to thrive in tech-driven environments.

💫Industry Trends to Watch: From digital transformation to the power of data, Romaney offers her take on the trends that will shape the future of insurtech and create new opportunities for industry players.

If you’re interested in the forces reshaping insurance and the leadership guiding it, this is an episode you won’t want to miss!

Tune in for a deep dive into bolttech's journey and Romaney’s expert insights on the future of the industry. 🎧

#LeadershipInInsurance #Insurtech #bolttech #InsuranceInnovation #IndustryInsights #FutureofInsurance

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Here’s what you’ll learn:

🔹 Bitcoin in Life Insurance: How Meanwhile exclusively transacts in Bitcoin to provide stability in economies with high inflation.

🔹 Licensed in Bermuda: Why Bermuda’s regulatory landscape is key to their innovation, and how they’re navigating the complexities of the jurisdiction.

🔹 Managing Bitcoin Volatility: The strategies Meanwhile uses to handle Bitcoin’s price swings while maintaining trust and security for policyholders.

🔹 Tech-First, Full-Stack Approach: How Meanwhile integrates technology at every level to scale their model and aim for 1 billion policyholders globally.

🔹 Blockchain and Investors: How blockchain technology and a diverse group of investors are propelling Meanwhile's growth and vision for the future of insurance.

This episode is a must-listen for anyone in fintech, insurtech, or blockchain, and for those curious about how digital currencies are reshaping the traditional insurance model.

#Insurtech #Bitcoin #Blockchain #LifeInsurance #Fintech #InsuranceInnovation #LeadershipInInsurance

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This week, we’re diving deep into the future of insurance with Robin Guildford, CEO of Earnix, on the Leadership in Insurance Podcast!

In this jam-packed episode, Robin shares how Ernix is transforming the industry with AI-driven software that helps insurers:

🔹 Stay profitable while adapting to fast-changing markets

🔹 Personalize customer interactions like never before

🔹 Seamlessly integrate legacy systems with cutting-edge platforms

🔹 Unlock new growth in SME, pet insurance, and commercial lines

Earnix is the premier provider of mission-critical, cloud-based intelligent solutions across pricing, underwriting, rating, and product personalization. These fully integrated solutions provide ultra-fast ROI and are designed to transform how global insurers and banks are run by unlocking value across all facets of the business. Earnix has been innovating for insurers and banks since 2001, with customers in over 35 countries across six continents and offices in the Americas, Europe, Asia Pacific, and Israel.

We also get into the growing importance of data science and how to strike the perfect balance between technology and human insight. If you’re ready to stay ahead of the curve, you can’t miss this one!

💥 Tune in now for actionable insights and game-changing strategies.

#LeadershipInInsurance #Insurtech #AIinInsurance #FutureOfInsurance #Innovation #Podcast #DataScience #CustomerPersonalization

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In this insightful conversation, Maria shares how Insurtech Gateway accelerates the growth of startups, offering a unique combination of insurance capacity, regulatory expertise, and strategic investment. We discuss:

💡 The essential role of resilient founding teams and the importance of alignment on vision.

🌍 Insurtech Gateway’s global footprint with hubs in London and Sydney, supporting over 100 insurance partners and 40+ startups.

🚀 How their platform helps founders break into the market with the speed and strength needed to succeed in this competitive space.

We also explore exciting developments in the integration of AI within insurance, along with how Insurtech Gateway is addressing protection gaps across the industry.

This episode is packed with valuable insights for anyone navigating the insurtech world. Don’t miss it!

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We covered some great topics including:

• Mastering Innovation: The art of intent behind continuous improvement in processes, platforms, and products. 🚀
• AI & Machine Learning: How these technologies are transforming claims processing and risk management. 🤖
• Holistic Freight Protection: Offering predictive tools and recovery processes to protect freight end-to-end. 📦
• Culture & Growth: Scaling from 78 employees to 200 while maintaining a strong company culture in a remote work environment. 🌍

Tune in to learn how LoadShore is leading the way in freight protection with cutting-edge technology and expertise!

#FreightProtection #Innovation #Insurtech #AI #Logistics

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Sam shares her remarkable career shift from ⚖️ law to insurtech leadership and reveals how Open is driving innovation through technology-led, multi-product insurance solutions.

💡 Discover how Open is tackling the unique challenges of expanding into the UK market , creating value-driven partnerships 🤝, and setting its sights on European growth. 🌍

✨ Key topics include:

- Sam’s transition from ⚖️ law to leading a cutting-edge insurtech company

- Open’s tech-driven approach to delivering smarter insurance solutions 💻

- Navigating the complexities of the UK insurance market 💼

- Future plans for Open’s European expansion 🚀

- How Open builds collaborative partnerships to deliver exceptional customer experiences 💡

If you're interested in insurtech innovation, 🚀 leadership, or learning how to break into new markets 🌍, this episode is a must-watch! 🎧

🔔 Don’t forget to subscribe for more insightful conversations with leaders shaping the future of insurance!

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We discussed:

• Personalized Care: How Angle Health is tailoring healthcare solutions to individual needs.
• Innovative Tech: Their use of technology to streamline processes and improve member experiences. 🚀
• Addressing Healthcare Challenges: Their commitment to tackling issues like misaligned incentives and limited access to care. 🏥
• Building a Strong Culture: Their focus on fostering a culture of innovation, collaboration, and a deep commitment to improving healthcare outcomes. 💪

Listen now to learn more about how Angle Health is shaping the future of healthcare!

#healthcare #insurance #healthtech #Insurtech 

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For those unfamiliar, Slipcase is a leading platform providing curated content and insights for the global insurance and reinsurance industries. It serves as a central information portal, catering to both individual professionals and organisations, offering unparalleled access to specialised, contextual intelligence.

In this episode, Alex shares the story behind Slipcase’s evolution—from a social tool to an indispensable platform for industry-specific knowledge. We also explore:

• The rise of data-driven content distribution in insurance marketing.
• The increasing demand for targeted, insightful content tailored to industry needs.
• Exciting developments ahead, including a major platform upgrade and Slipcase’s strategic acquisition of a key competitor, positioning the company for significant growth in 2025.

This discussion offers valuable insights into the changing landscape of insurance content and the role of intelligent curation in driving industry progress.

#Insurance #Reinsurance #Slipcase #ContentCuration #Leadership #Innovation #DataDrivenMarketing

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In this episode of The Leadership in Insurance Podcast, Bob shared his entrepreneurial journey, including the sale of Hazard Hub to Guidewire, and how that experience shaped his vision for Property Lens. Property Lens is helping reduce the stress of home buying with comprehensive property history reports, uncovering hidden issues for just $99.

We also discussed: 

🏡 The challenges and opportunities in the real estate and insurance sectors.

📊 The critical role of innovation in making claim data accessible to consumers.

💡 How Property Lens aims to integrate with insurance companies to provide insurability scores and enhance risk management.

If you’re interested in the future of real estate, insurance, and technology, this is a conversation you won’t want to miss!

Tune in now to this week's episode and let us know your thoughts 👏🏼🎧

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🌟 How can we activate career mobility?

Together, Emmanuel and I explore innovative strategies for empowering employees, creating dynamic recruitment processes, and rethinking how companies can support individuals re-entering the market.

👥 From addressing the challenges of unemployment in the Spanish market to uncovering worthwhile solutions for Insurtech start-ups, we discuss key insights that could redefine career pathways and organisational success in the next chapter. 

💡 Tune in to hear Emmanuel’s top 3 strategies to:

•Support employees’ career growth

•Find and connect with the right mentors

•Elevate recruitment for better outcomes

Don’t miss this week’s eye-opening episode full of actionable advice for employers and employees alike. 🎧 Click the link in the comments to listen!

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We also discussed the refocus of Insurtech from revolution to measurable results using an evolutionary approach. 🎯Yes I’m talking about really understanding the ROI of insurance technology purchasing.

Insurtech is no longer about generic use of technology and AI but rather discrete solutions (often bought off the shelf) with specific use cases focused on incremental changes, created by those with insurance expertise:

🙋Think… taking two steps out of an underwriting process rather than changing the whole process.

➡️ Importance of discrete data sources properly prepared that enhance predictions and automate decision-making to enable carriers to make better decisions and manage risk rather than overwhelming them.

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💡We all know the stats (🤔see below in case you’ve been living under a rock) female founding team outperform, yet women are still underrepresented in leadership roles. The We Are Insurtech Women Community was borne out of a frustration to readdress the balance.

• Women only make up 18% of insurance C-Suite (according to McKinsey) but yet account for half of the insurance workforce….. and this is even lower for Insurtech.
• McKinsey has also shown a direct correlation between gender diversity and increased profitability💸— companies in the top quartile for gender diversity on their executive teams are 21% more likely to outperform.
• BCG found that companies founded or co-founded by women perform better financially, generating 10% more revenue over a five-year period than male-founded businesses. 
• They also found that they generate 78 cents for every dollar of funding, compared to 31 cents generated by male-founded startups. 

Creating more gender balance should be a business priority but also a societal focus – ⬇️minimise gender biases in funding allocation 

⛔remove barriers to women’s entrepreneurial journeys caused by continued gendered parenting and caring responsibilities 

🤝create inclusive networking opportunities for women to build networks that meet their needs and requirements… whilst avoiding ‘fixing women’ events

📣Listen all the way through to hear my easy wins for hiring and retaining diverse talent and creating a more balanced workforce.

Give this one a listen via the link in the comments below 👇 👇 👇

Curious about how to build and grow virtual and geographically diverse teams as a start-up? Curious about how to manage dispersed teams effectively? We are too. Join our next virtual event: Thursday 12th September 2024 (3pm BST) - https://us06web.zoom.us/webinar/register/WN_IKVM69wxSlS_7bhgC20UuA

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We discussed how insurance is at a crossroads ,🎌with changing risks due to climate change and changing buyer demographics amongst other drivers, and why insurers need to take a step back and take time to review their business systems and technology models - in particular their 💽legacy debt to really activate innovation and productivity. 

➡️Moving away from legacy technology allows organisations to get product to market quicker, better manage or even reduce risk, improve underwriting using AI, as well as activate overall productivity gains through the use of Gen AI (👇 listen in for some impressive stats on the impact of moving away from legacy tech debt)

We also discuss how growing availability of high quality data and increasing use of 💻AI/Gen AI is creating a challenge for insurance leaders who are now also running technology businesses. It also changes who we need to hire into the insurance world – with more of a focus on genuine knowledge workers who can make decisions based on insights produced by AI, instead of keying in and out data.

Give this one a listen via the link in the comment below 👇 👇 👇

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Second time round entrepreneur Alex Cordona, CEO and co-Founder at Recorder and I discuss enabling better risk and information sharing on this week’s The Leadership in Insurance Podcast🎧, as well as some great nuggets of advice for early stage entrepreneurs.

🤔BUILD OR BUY - we discuss how the culture of technology silos is still very prevalent across insurance with a focus still on building in-house – is this holding back insurers and brokers from focusing on where they can make the most value - enabling effective underwriting?

>>We discuss how Recorder has taken on the data gap by enabling brokers to adopt 🖥️ modern technology to improve data ingestion.

↗️Culture shock - moving from FinTech to Insurtech has lead to some moments of uncertainty but Recorder is navigating that by:

➡ Not assuming what they don’t know

➡ Making sure you have a good ‘insurance’ guide…. like an excellent Head of Insurance (FinPro can definitely help you with that 😉)

Looking to understand your future funding model? 👇listen in for us discussing the challenge of ‘incentive alignment’ when it comes to funding and decision making.

❓Deciding on your first hires - Alex has some excellent honest advice on how to build a business..  you’ll have to listen into the podcast to find out more.

Also, watch out for several moments where Alex starts 🎙️interviewing me…..

Give this one a listen via the links in the comment below 👇 👇 👇

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Corelogic’s 2024 Hurricane report (👇click in the comments to download) focuses on the 32.7 million residential properties from Texas to Maine that have a combined reconstruction cost value of 💸$10.8 trillion. With the 2024 hurricane season likely be a very active season, potentially even more so than 2023 with a shift to La Niña conditions, understanding the risk to those properties is vital.

Did you know that peril risk is changing and it’s not just about climate change - it’s also due to changing population concentrations as post-pandemic people are redetermining where they are choosing to live (🌅think less densely populated, warmer, coastal areas where peril risk is already higher whilst living in larger footprint dwellings). 

⇝ alongside the rising cost of repairs ⚒️, this is impacting insurers portfolio risk, making it more challenging than ever to determine

🏘️Property tech Insurtechs are stepping up to support more proactive risk management by providing information that not only better identifies risk but also supports improved risk management and mitigation - enabling more affordable coverage to customers.

We also discussed an important emerging trend that could really impact property tech and risk mitigation… using 💻 AI to predict 🎐weather events in real time (think knowing where a tornado might form or specifically land ahead of time and notifying policy holders immediately) 👇listen to the full episode for even more insights 

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In this episode we take a look at the growing Cyber protection gap – even a one man band now has multiple technology touch points. 

⇝We discuss how the growing SME protection gap is often underserved - particular for products that support fundamental cyber security controls and effective cyber risk management - and that’s where Upfort steps in.

We also discuss the ROI that criminals are really looking for in a cyber attack and how focusing on where ransomware attacks are the most cost-effective for criminals enables organisiations to invest more wisely in their cyber security

💡Listen in below for the top routes of entry

Xing also explains the biggest challenge in managing cyber risk – changing user behaviour - as it often at the individual level that cyber risk enters a business (👇listen in for my great analogy comparing cyber security to a smoke detectors!). We discuss how there isn’t a single bullet but multiple avenues to support changing behaviour including:

💸encouraging more proactive behaviour e.g. through incentives and discounts

📲engaging in user training, simulated attacks and AI assistance – including the use of gamification

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In this week’s The Leadership in Insurance Podcast🎧 with Justin Levine, CEO at Shepherd, I explore his unique background and how this has enabled him to challenge traditional views of insurance including focusing on hiring ‘micro-entrepreneurs’.

We look at the advantages of Justin's background in 🏢construction and his journey into the tech-enabled insurance space via risk management and construction finance. 

💡 He emphasises the advantages of being "naïve" and questioning the status quo, in an industry that can often be resistant to change, whilst still valuing experience and expertise.

🤔Insurtech is more than a buzzword…. Justine provides us with great explanation of Insurtech (listen below for more details👇 ) including technology that:

➡ Supports improved underwriting including integrating novel sector-specific data sources

➡ Improves data extraction and analysis

➡ Enhances risk management services

We also explored the importance of evolving your business model whilst finding a balance between improving direct client services and enhancing cores platform for internal efficiency 

💬Justin also explains how Shepherd focuses on seeking out 'micro entrepreneurs' passionate about innovation and transforming the traditional insurance model and those excited about their multi-product approach and expansion plans.

💡 including a discuss of Shepherd’s upcoming plans to complement their core casualty offering with a builders risk insurance product and their wider plans too expand into industries adjacent to construction.

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🔊Caroline and I unpack real-world use cases for AI to enable more effective underwriting that:

✅Provides a better customer experience 

💲Drives growth and improving loss ratios

We also dig into changing workforce dynamics and why having a flexible mindset is more important than ever. 

Here are some of the other highlights:

➡ How many data points you actually need to effectively underwrite cyber risk

➡ Why brokers are your secret weapon for product development

➡ How Cowbell’s AI co-pilot is increasing underwriting efficiency by more accurately identifying risks and providing more detailed referral reasons

➡ The importance of team upskilling for the AI tech revolution (without neglecting core business skills)

➡ Why versatility is the new superpower in insurance (for both employers AND employees)

➡ The value of empathy, communication and honesty in managing change - a constant reality in start-up and scale-up environments

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What I love most about podcasting is the relationships we build and the people we meet along the way through conversation, collaboration & sharing ideas. That's why this week we our excited to share our the second episode in our collaboration with I Love Claims live from their recent pitch event 🚀

Tune in to this week's behind the scenes feature to hear from 👇

➡ Amira Nakouri, Co-Founder & CEO of Klaimy

➡ Maarten Callaert 📦, Co-Founder & COO of Paperbox

➡ Peter Dubiez & James Murrey, CEO & Founder and COO of Enviro Trees

It was an absolute pleasure to be involved in this event and the ILC team really have put together something special (and I'm not just saying that as I'm a hashtag

#claims fan..!) - so thank you for having us.

And now the secret is out - congratulations to the Enviro Trees team for walking away as the winners - so well deserved, and tough competition with so many amazing ideas in the room 👏 👏 👏

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🎙 Starting off with Jonathon Valentine from ILC we take a deep dive in to telematics, the ethos of the pitch event, and more.. 👇

➡ We look at the growing interest in telematics in the insurance industry & the need for improved customer trust...

While telematics can improve loss ratios, many people are still hesitant to use them, is this due to a lack of trust in insurance companies?

Do we need to give customers more control over their data?

➡ We discuss the impact of pitching to a curated audience...

What is the value of having industry experts and potential clients as judges, providing targeted and constructive feedback to the startups...?

🎙 Next up we catch the founders fresh from their pitch with the low down on what they are building and how thier pitch went...

Tune in for Part 1 with...

📣 Laurent Olivier Feuilleaubois, CEO & Founder of Mitigrate

📣 Pavel Gertsberg, CEO & Founer of ClaimSorted

👀 Keep your eyes pealed for Part 2 with more founders and more ILC action!

Thank you again Sue Whyte, Mark Hadaway mba and Jonathon Valentine for the invite and warm welcome 🙏

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In this episode we dig in to all things #Reinsurance and predominately the big topic of, why is reinsurance innovation underserved?

Tom has a great ocean analogy for insurance innovation (see below 👇 )

🐠 He equates the brightly coloured fish swimming at the top of the sea to be the retail brokers and MGAs attracting the domestic buyers. Then we get to the darker, uglier fish further down ocean (& further down the value chain) - these are the harder to solve, less attractive problems that lack innovation ➡ this is what Supercede are tackling.

We look at whether as an industry, are we approaching Reinsurance wrong?

It's often seen as an addition to insurance, often an after thought - this is even highlighted by putting the 'Re' in brackets ➡ (Re)insurance - the solutions we currently have aren't fit for purpose and they won't fit the same mold as insurance.

Do we need to change our perspective? 💭 Supercede's only thought is reinsurance - never an after thought - that's where innovation lies.

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Rebekah Bostan, Director of Operations at FinPro, takes over The Leadership in Insurance Podcast this week turning the tables on me diving into all the questions you've probably wanted to ask as a hiring manager or a founding team member looking to grow your team.

Some highlights from our conversation 👇

💡How do early businesses grow their team sustainability? - know your company personality and direction and really embed shared values to create a company story

💡How to attract pure SaaS talent in a challenging hiring market - accept it is hard but have a proactive plan about your talent pools and focus on enabling all employees to become storytelling advocates

💡How to overcome the barriers to cross industry hiring - a good onboarding process will overcome speed to ramp up concerns

💡How someone leaving is a chance to innovate a role and a team - don't just replace 'like with like' -- look for ways to bring in new diverse talent pools including by restructuring roles

💡What genuinely make people stay or leave a role and a business - focus on living your company values and personality every day and be brave and create challenges to allow employees to grow

📢 And you'll have to listen to the end for my three best pieces of recruiting advice!

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In today's highly competitive insurance industry, attracting and retaining top talent has become a critical strategic imperative. As the industry undergoes rapid digital transformation and faces evolving customer demands, the "War for Talent" intensifies.

Tune into this panel discussion with Catherine Richardson, Bill Martin, Alex Bond, Anupam Malhotra and moderated by Stephen Goldstein to hear our takes on this topic 📣 📣

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➡ Why do we need another MGU platform?

➡ What do you mean when you say digital underwriting? Is this not just how underwriting is done?

➡ You have some pledges around social and environmental issues - what are you doing practically?

➡ Acies has significant growth ambitions over the next few years to support a growing number of MGAs - its a competitive landscape how do you secure the best MGA opportunities?

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I was joined by Andrew Johnston & Freddie Scarratt, Global Head & Deputy Global Head, Insurtech at Gallagher Re to celebrate the launch of their latest report.

➡ We look how Gallagher Re define’s insurtech, and Andrew & Freddie’s route in to the industry.

➡ We get into the value of reports and why conversation, research and communication around innovation is so important.

➡ & Finally, honing in on AI - how can insurtech harness it's power and more

& Read Gallagher Re's 2024 Q1 Report here : https://www.ajg.com/gallagherre/news-and-insights/2024/may/global-insurtech-report-q1-2024/

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Tom walks us through his role and provides an interesting insight into his evolving role from being a traditional CTO to a "Field CTO".

We got a great insight into how hyperexponential's platform is revolutionizing the traditional actuarial modeling process, and why after 7 years Tom and the team have decided to shift the technology strategy.

hyperexponential (hx) a startup that serves the property-casualty insurance industry with decision intelligence for pricing.

Their Pricing Decision Intelligence platform - hx Renew, provides insurers with the ability to leverage large and alternative datasets, develop and refine rating tools rapidly, employ machine learning approaches to price risk, and ultimately make data-driven pricing decisions at the portfolio and individual level.

Since being founded in 2017, the company has grown 10x while staying profitable and is now expanding beyond the current operations in the UK over to the US, off the back of their $73 million Series B equity round of funding 💸

Tom thank you for joining me, it was a lot of fun 👏

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Tune into our episode with Richard Gunn, hyperexponential's CRO with Alex Bond for their discussion on the hashtag

#evolution of the insurance industry towards a more hashtag

#data-driven and efficient model, pricing intelligence and the use of hashtag

#emerging technologies

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Thierry possesses 25 years of enterprise software experience, ranging from early startups to large corporations, and is a true expert in AI.

He masterfully walks us through how Gen AI is transforming how insurance companies can do business and at Unqork, how they are integrating GenAI into their solutions.

Thierry also discusses how these advanced AI features will impact their codeless platform's users.

Unqork brings codeless tech to insurance. Founded in 2017, raising over $350M to date and scaling the team to 350+ people they have been a huge hit in the insurance space

Their Codeless as a Service platform enables customers to democratize technology and free themselves from the pitfalls of legacy code, unlocking innovation and speed to market with enterprise-grade performance, scale, and security.

Here's a clip of Thierry describing what their platform is capable of, and why they have built this for the insurance industry.

Tune in via the link in the comments to hear the full discussion on The Leadership In Insurance Podcast "Emerging Tech Series ".

You don't want to miss this one!

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The Sixofld team was founded by a world-class team with deep AI, SaaS, security, and insurance industry expertise.

They have developed GenAI to handle the most difficult problems in the insurance industry and created it to assist insurance underwriters in increasing accuracy, maximizing capacity, and improving their overall quality of life.

Brian provides a great insight into how Sixfold is using AI specifically within underwriting and how he thinks an underwriters role be different compared to now in 5 years.

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In this week's episode of The Leadership In Insurance Podcast we are joined by a dear friend of FinPro. and a returning guest to the pod - none other than Matt Connolly, CEO of Sønr.

We dig in to the future state of insurtechs, Sønr's future 50 reports and how can we actually drive innovation?

Matt - always a pleasure to have you on - thanks for joining us

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This week on The Leadership In Insurance Podcast I was joined by Jane Podbelskaya, Principal at Information Venture Partners for a discussion about the investment landscape, what she looks for in a founder and more.

IVP is a fintech fund, their sweet spot being Series A investing - we discuss the recent investment landscape, its turbulence and more.

Jane looks at the venture trends from a wider lens and the broader fintech market. We discuss the mirrored patterns, and what insurtech could learn and expect from the fintech market.

We discuss the power of people, the integral role that having the right team plays for those early stage start ups and what stands out in a founder when watching pitch after pitch.

& Of course we discuss Wisedocs - IVP's latest investment, the investment journey, what stood out to Jane about Wisedocs vision. Connor Atchison MHA

Jane - thank you for joining me for this one - a truly insightful conversation.

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Welcome back to the next episode of The Emerging Tech Series where this week our host Gavin Savag is joined by Nathan Milford, CTO of Pumpkin

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CoverForce's API offers access to leading P&C carriers, enabling instant business insurance quotes and a one-click purchase experience.

They discuss their mission to strengthen independent agencies, wholesalers and corporates for closer relationships with their preferred carriers.

Delve into their funding journey, gaining investment from QED Investors, the Penn Wharton Innovation Fund, NYCA Partners amongst others. 

And what CoverForce have in store for 2024. 

Be sure to listen to this one - it’s a good one! 

This podcast was brought to you by FinPro - the leading executive search firm, for start up and scale up Insurtechs

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For this week's epiisode our host Gavin Savage is joined by Dan Langevin, CTO & Co-Founder of Ideon 

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Back in October I was invited to host the 'Live at ITC' conversations at the Vegas InsureTech Connect confernce.

I was lucky enough to meet, get to know and interview several founders about the products they are creating and visions they are building

Many of you were there (it's Vegas - it's one not to miss!) but for those that weren't, you can listen back to these discussions on the pod this week

First up we've got Hamesh Chawla, CEO of Mulberri, Inc. & stay tuned for more!

Thank you to our media partners at ITC and the sponsors at bolt for this happen 👏 👏

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Stepping in to the 'interviewer' role today in Alex's is place is FinPro's own Gavin Savage, our Head of Tech and Engineering and host of our Wednesday series, 'The Emerging Tech Series'

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Super excited for the first podcast episode release of 2024 😁. This week on The Leadership In Insurance Podcast "𝗘𝗺𝗲𝗿𝗴𝗶𝗻𝗴 𝗧𝗲𝗰𝗵 𝗦𝗲𝗿𝗶𝗲𝘀" I was joined by Arik Yelovitch, CTO of Delos Insurance Solutions.

The home insurance market in California is broken and while wildfire risk isn’t going anywhere anytime soon, neither are Californians. Delos leverages a depth of understanding in data-modeling, ML, and wildfire behavior that traditional markets currently don’t possess.

Some of the highlights from our conversation 👇 

💡 The dynamic of the Delos team was a talking point, with leading fire scientists, expert underwriting staff, and of course the tech team, we get into what the biggest challenges, and successes have been when it comes to innovation

💡 AI, supercomputers, and other emerging technologies are making a huge impact on the insurtech industry. Arik gives us some insight into the possibilities for the future in the context of catastrophe insurance.

💡 The Delos team's approach of vertically integrating its wildfire science expertise and data from its custom built suite of wildfire models is very unique. We discuss the advantages of build v buy and why this has been key to their success.

This podcast was brought to you by FinPro - the leading executive search firm, for start up and scale up insurtechs

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This week on The Leadership In Insurance Podcast "𝗘𝗺𝗲𝗿𝗴𝗶𝗻𝗴 𝗧𝗲𝗰𝗵 𝗦𝗲𝗿𝗶𝗲𝘀" I was joined by Ahmad Mosa, the CTO of CoverGo | Insurtech.

CoverGo's product agnostic, unique no-code platform and modular approach allow them to build and launch new insurance products in days instead of months. In over 3 years, they have built 500+ APIs covering any process and product imaginable in an insurance business ecosystem.

Ahmad being a seasoned Insurance and Insurtech technology executive, we get into the lessons he has learned from his previous ventures in the space and what he feels it takes to be a global insurtech market leader.

We dive deep into the topic of API’s within insurance and what Ahmad thinks the future of API development in insurance will look like.

CoverGo has employees across Silicon Valley, New York, Dubai, Singapore, Hong Kong, and Europe, so I wanted to get an insight into what it takes to build a culture in different time zones in the ever-changing nature of the start-up environment.

Give this one a listen via the links in the comments below and please let me know what you think 😁 

This podcast was brought to you by FinPro - the leading executive search firm, for start up and scale up insurtechs

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And that's what Monitaur do.

Live from InsureTech Connect Vegas, this week's episode explores AI governance & mitigating AI risk - responsible AI is a business problem, not just a tech problem.

Tune into this week's episode of The Leadership In Insurance Podcast where I sat down with Anthony Habayeb to discuss just that.

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Blending a composable SaaS platform with deep industry knowledge and open-minded collaboration, Send offers modular commercial insurance software to insurers, reinsurers and MGAs.

We cover a lot of ground in this conversation, from tech's role in underwriting and expanding investment in the pre-bind space and more. Here are some of the highlights...

🚀 How do you drive engagement and adoption for an underwriting tool?

🚀 Do you think there is a perception problem with UK companies going into the USA? How are you tackling this?

🚀 What do you think this type of technology means for the underwriter of the future? Do we need a new type of underwriting talent profile? More tech savvy?

🚀 How are you using AI in your products? How can we embrace AI – do we need to think differently in insurance?

🚀 And last but not least, what's on the horizon for Send?

Thank you again for joining me Andy Moss - I hope you enjoyed this as much as I did & thank you Sarah Sutton for helping us make this happen

This podcast was brought to you by FinPro - the leading executive search firm, for start up and scale up insurtechs

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Thank you to everyone who tuned into last week’s episode with Patrick Koeller from When Insurance

In this week’s episode, our tech expert Gavin Savage was joined by James Keal the Co-Founder, of Inktrap, a design and development studio that creates brilliant interfaces, websites, and apps for disruptive insurtech startups - design experts that understand insurance products

Here are some of the highlights from the conversation…

🎙 Gavin asks James about his background, how he got into product design, and ended up designing innovative products for insurtechs startups

🎙James discusses what inspired him to start Inktrap

🎙James talks about when startups and businesses should consider investing in design for their products or services

🎙They discuss design trends and the significance of getting the user experience right from the start

🎙What are some emerging design trends or technologies in the insurtech space, and how do these trends impact the user experience?

🎙They discuss culture when building a design team. What qualities or skills do you believe are essential for a successful design and development team?

🎙James gives his advice to aspiring designers and startups looking to make their mark in the insurtech industry.

🎙Finally, Gavin asks James if he could redesign any famous product or interface from history, what would it be, and why?

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ARMD is reinventing the way tradespeople protect their livelihoods. Addressing an underserved £6.5B UK market opportunity, ARMD offers a unique combination of IoT technology with embedded insurance, designed to increase sales, reduce risk and minimise downtime.

We cover a lot of ground in this conversation, here are some of the highlights...

🚀 ARMD's famous raise on Seedrs; we all saw the great press, but has it been successful? What are your key learnings for this experience? Did it cause any complications?

🚀 All things Lloyd’s lab – you went through the process – what are your key takeaways – what would you say to people considering being part of the lab? How would you advise they make best use of the experience?

🚀 How long into the evolution of the business was Insurance seen as a key part of the offering?

🚀 You have numerous distribution opportunities – how many evolved out of the deepening understanding of the insurance industry?

🚀 Explain how new capacity has allowed you to wholesale you product what is the thinking here?

🚀 How do you define embedded insurance? Do we even need to mention “insurance” ?

🚀 What's next for ARMD?

ARMD have been on our podcast guest bucket list for a while now, so Devin, thanks for joining me and making this episode happen!

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In this week’s episode our tech expert Gavin Savage interviewed Patrick Koeller, the Co- Founder & CTO of When Insurance. When Insurance is an employee benefit and an off boarding platform to help protect employee access to healthcare

Here are some of the highlights from the conversation…

🎙 Gavin asks about Patrick’s background & how he ended up in the world of #InsurTech

🎙 Patrick explains the USPs of the HR processes of When Insurance offboarding platform

🎙 Gavin asks Patrick about the risks of using AI in the HR perspective - is AI bias?

🎙 Who is Jamie? Patrick talks about the tool that helps to humanise the AI tool that When Insurance uses

🎙 Patrick's thoughts on AI & how AI has changed over the last years

🎙 Gavin asks about the role of an InsurTech to change insurance space & Patrick’s thoughts on the whole insurance space

🎙 Finally, Patrick explains the dynamic of the When Insurance team and the team culture & they cover what’s next for When Insurance and for Patrick as the CTO

This podcast was brought to you by FinPro - the leading executive search firm, for start up and scale up insurtechs

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Thank you to everyone who has tuned into last week’s episode with Tom Beale from Converge Insurance

In this week’s episode- our tech expert Gavin Savage had the opportunity to talk to Sven G., the CTO of Turris

Here are some of the highlights from the conversation…

👉 Gavin asks Sven about his unusual journey from investment banking into InsurTech and being a CTO of Turris

👉 Sven talks about the mission of Turris and how they want to ‘rewire how insurance agencies manage their funds flow’

👉 Sven explains what’s different about Turris and what differentiates them from the competitors in the market

👉 They discuss the main benefits of using Turris as a banking solution for entrepreneurs

👉 Sven explains Turris business module and understanding what the industry needs - technology as a superpower in the forefront of insurance innovation

👉 Gavin asks Sven what’s next for Turris

👉 Finally, Sven shares his recommendation for a must- read book: Advanced React by Nadia Makarevich 🇺🇦

This podcast was brought to you by FinPro - the leading executive search firm, for start up and scale up insurtechs

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This week on The Leadership In Insurance Podcast I'm joined by the brilliant Garret Gray of CoreLogic to reflect on his entrepreneurial journey and discuss all things #disruption, #development and #acquisition.

We got into a lot of interesting topics, so without giving too many spoilers, here are some of the highlights...

& be sure to catch to the full conversation here 👉 https://lnkd.in/eQkvbGxx

🚀 Will carriers become the largest distributors..? Do you think we might start to see that analogy with software?

🚀 Buy vs Build vs Partnership – is there ever still an argument for build? Is it not augment not build?

🚀 What do you think the change in tech stacks means for carrier and broker tech talent?

🚀 Can a company as large as CoreLogic get close to the earliest developments in Insurtech outside of those made in-house?

🚀 You obviously went through an acquisition with CoreLogic – how do you make that sort of transition successful?

Thank you Garret Gray for joining me!

This podcast was brought to you by FinPro - the leading executive search firm, for start-up and scale-up insurtechs

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Thank you to everyone who tuned into last week’s episode with Mo El Mahallawy from Shepherd

Tune into this week’s episode - where we get an insight into the world of cyber insurance, security, and advanced data technology with Tom Beale, the CTO of Converge

Here are some of the highlights from the conversation with our tech expert Gavin Savage…

👉 Tom’s career journey into tech, and entering the world of insurtech with Converge

👉 Gavin asks Tom about building loss models without historical data and the challenges Converge has overcome to tackle this issue

👉 Tom explains the gaps in cyber risk management

👉 They discuss the mindset businesses have around technology insurance and why cyber insurance is necessary

👉 Gavin asks Tom about the USP of Converge and what makes them stand out in the cyber insurance world

👉 Tom talks about their “everything as code” approach, and why DevOps plays such a significant role in their operations

👉 Gavin asks Tom about the onboarding process of Converge and the claims process

👉 Finally, they talk about the company culture of Converge and Tom shares his top tips for starting up a product and engineering-driven insurtech

Hope you enjoy this one!

This podcast was brought to you by FinPro - the leading executive search firm, for start up and scale up insurtechs

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On this week’s The Leadership In Insurance Podcast, host Alex Bond was joined by Thomas Kang, the CEO of Converge Insurance to talk about all things #cybersecurity & #cyberinsurance

💥 The risk prevention vs. risk reduction trend across insurance – health and cyber are the first movers on this – helping insured lower their risk rather than just paying claims – what do you think this means for the future of insurance?

💥 Do you think insurance has been slow to embrace sector specific educations within their teams e.g. attracting cyber security experts to insurance etc? How do you think we could do a better job of attracting talent

💥 Cyber is a heavily populated field for Insurtechs – what’s unique about your approach?

💥 How does your blend of technology and insurance change or challenge the role of the underwriter?

💥 What is unique about the challenges SMBs face when it comes to Cyber risk and accessing Cyber Insurance?

💥 Does competition drive positives for the wider market when it comes to education of the insured? How much do you still have to educate the customer?

Thank you Tom for joining me and I hope you all enjoy this one as much as I did - give it a listen via the links below 

This podcast was brought to you by FinPro - the leading executive search firm, for start up and scale up insurtechs

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There were so many highlights for me on this one, but here are some of the main topics of discussion:

👉 Mo's journey into insurance and the story of starting Shepherd

👉 Mo talks about the biggest shifts from making the transition from being an individual contributor to being a CTO and building his own company

👉 How the construction industry is advancing and adopting technology

👉 Mo talks about Shepherd’s experience going through the famous Y-Combinator programme!

👉 The USP of Shepherd and the gaps in the industry they are filling

👉Shepherds company culture and how they drive productivity and innovation within the team

👉Finally, what the future holds for Shepherd

Tune in to listen to the rest 😊, hope you enjoy this one

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Kin doesn’t need much introduction in the #InsurTech world, but for those who don’t know, Kin offers personalized home insurance solutions for everyone, even in areas most impacted by #climatechange

Here are some of the highlights from the conversation…

🎙 Sean talks about Kin’s unique approach to market - targeting specific homes and addresses

🎙 Alex asks Sean about the sticky customer & value proposition of Kin

🎙 They discuss the insurance value chain

🎙 Alex asks Sean about the future of Kin & plans for going public

🎙 Sean explains the responsibility the insurance industry has to climate change and the importance of doing at least 1 thing each year to move towards being carbon neutral

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Here are some of the highlights from the episode...

🎙 Gavin asks Nathan about Ledgebrook’s mission - speed & what differentiates Ledgebrook from others?

🎙 Nathan shares his story of coming on board with Ledgebrook right after the funding Seed Round - his journey coming to a company with less than 10 full time people after coming from a big company

🎙 Nathan talks about the difference of being a CTO for a small company vs a big company- main challenges, differences & how the challenges have changed over time

🎙 Gavin and Nathan discuss how the definition of a CTO changes when the company is scaling up

🎙 They talk about E&S- why is it receiving so much attention at the moment?

🎙 Nathan explains his view on the “when do you build vs when do you buy?” decision

🎙Finally, they discuss Ledgebrook’s unique team & company culture

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Here are some of the highlights...

🎙Alex asks Karthik about the future of AI and how are we going to see insurance improve moving forward

🎙 Karthik explains the role Armilla plays in helping companies make the right decisions when analysing the risks involving AI software

🎙 Alex and Karthik discuss the various uses of software and AI, using the chat GPT example

🎙They discuss the importance of trust and the trust deficit of AI and the future of self-driving organisations

🎙 Karthik talks about Armilla’s experience in the Lloyds Lab and how much it helped shape where the business is today

🎙Finally, they cover the embedded business opportunities for Armilla

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👉 They talk about William’s background - how he moved from mathematics to #engineering, his career path so far and the growth opportunities ahead

👉 Gavin asks William about Federato’s mission in the insurtech market - risk & risk management

👉 William explains the challenges of fundraising - from the first round until now

👉 They discuss what has surprised William the most about the #insurance space - the lack of modern #technology in big insurance companies

👉 Gavin asks William about Federato’s biggest success stories and how companies have adjusted to Federato’s products - have they been an instant success?

👉 Finally, they cover the company culture of Federato

Hope you enjoy this one!

🎙 Catch this episode here - https://lnkd.in/eQkvbGxx

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I met Rashid in New York back in spring, and have been looking forward to having him on the podcast ever since. A lot has happened since then, they raised, ( 🎉 in a round led by IA Capital Group and CT Innovations) grown, announced new products & partnerships and more..

I’ve included some of the highlights below but be sure to give the full conversation a listen..

🎙 We discuss entrepreneurship, where the drive to build this business comes from & the founder story of driver

🎙 We get into the challenges of road safety: rapidly changing technology, resistance to investing in tech and the average age of cars on the road 10+ years plus - how can we tackle this?

🎙 Rashid explains how over 50% of accidents are caused by a distracted or drowsy driver and how they are using AI to mitigate this risk

🎙 We discuss the cultural push backs to surveillance technology and how Rashid and the team seek to avoid the ‘big brother approach’

🎙 Finally, we discuss what’s next for Driver Technologies

Thank you again Rashid for joining me - I hope you enjoyed this episode as much as I did

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👉 They discuss Talha’s career journey, what led him from consulting to product development and what drew him to TheGuarantors team

👉 Gavin and Talha chat about the importance of having a role that makes an impact and the #financial services industry

👉 Talha explains the inequalities and protection gaps in the rental market and how TheGuarantors are on a mission to address these disparities

👉 They discuss company culture, #startup & #scaleup environments, and how to empower and motivate a fast moving team

👉 Gavin asks about Talha’s experience as a product leader and what he believes it takes to be successful

👉 Finally, they cover what’s in store for TheGuarantors team in Q4 and beyond

We loved this one, a truly inspiring discussion this week - thank you Talha for joining us!

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I was joined by the one and only Douglas Ver Mulm, for long time podcast followers you’ll remember Doug’s first episode on the pod back in spring of 2022, in this episode we catch up on Doug latest venture Turris, his journey thus far and what the future holds

Find out about all that and more in this episode, here are some of the highlights..

🎙 We discuss Doug’s goal of building a FinTech for InsurTechs & the problems they are wanting to solve…

🎙 Why do we need a bank for insurtechs? Why innovate in this space? & Why hasn’t this been done before?

🎙 We talk about the lessons learnt from being a serial entrepreneur - why take the leap from law to start-up life? As a now three-time founder, what have you learnt about entrepreneurship?

🎙 Diving into the Insurtech Association, we discuss the importance and impacts of networks and communities

🎙 Finally, we discuss what’s next for Turris - new products, new partners & more!

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👉 They discuss the USP of Carbon Underwriting and why they stand out from the competitors with their unique approach

👉 On shaping Carbon’s identity - Gavin asked Nav & Fergus about the decision to transfer Carbon Underwriting into an analytics & data led tech company

👉 Nav & Fergus explain the journey of understanding the potential of the Graphene platform for revolutionising the insurance industry with AI and automation

👉 They discuss how they have engineered a product that disrupts the insurance market and makes them stand out by being transparent and having a highly effective data model

👉 Gavin asks about the biggest wins for Carbon and gaps in the market they fill

👉 Finally, they talk about the most valuable takeaways from integrating the tech team with the insurance team and how it has transformed their business

We loved this one, a truly insightful conversation this week - thank you Nav & Fergus for joining us!

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Find out about all that and more in this episode, here are some of the highlights..

🎙 David’s experience building and scaling Mylo, the ‘independent broker insurtech’ : from launching with backing from Lockton, to their funding journey and investment from Guggneheim Partners

🎙 Being an early adopter of digitisation and the challenges and rewards of being a pioneering insurtech

🎙 Providing coverage for small businesses and why this market is underserved…Is there a lack of knowledge as to what insurance SME’s need?

🎙 Finally we discuss whats next for the Mylo team..growth, expansion and more

Hope you all enjoy this one as much as I did - thank you David for joining me

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We love talking about innovation a lot on this podcast, and this episode is full of that…I learnt a lot from this one!

🎙 Our conversation covers the origin of story Figorr; pivoting from solar powered cold storage to IoT focus & now moving to insurance as a vertical..

🎙 And then to future avenues - is there a future where you launch an insurance MGA? • What has been the level of interest from the parametric community?

🎙 Has there been any resistance from your customers to the level of transparency your monitoring provides? End consumers may not wish to know how far and how distressed their food has been…

🎙 Vaccines and their safe transportation is obviously something we are focussed on post Covid – how much did this contribute towards your ability to fund raise?

🎙 We discuss the start up community in Nigeria and what’s going on their

🎙 Finally we discuss whats next for the Figorr team 🚀

Hope you all enjoy this one - this was a particularly insightful one - thank you Tega for joining me

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We love talking about innovation a lot on this podcast, and this episode is just that…and for those of us who are UK based this is perfect for your bank holiday listening… enjoy!

🎙 Our conversation covers the origin of story Yarowa

🎙 We look at procurement – How do you democratise it? & Does that come at the expense of profitability?

🎙 We discuss pricing models and the pushbacks they’ve received

🎙 We delve into regulation and discuss whether it has a negative impact on adoption

🎙 We discuss all things smart contracts and why they are not more widely embraced in insurance

🎙 Finally we discuss whats next for the Yarowa team 🚀

Hope you all enjoy this one - this was a particularly insightful one - thank you Andreas for joining me

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Hosted on Acast. See acast.com/privacy for more information.

We love talking about #innovation a lot on this podcast, and this episode is just that…

🎙 Our conversation covers the origin of Federato; a product made by underwriters for underwriters and why Insurers can no longer afford to underutilise data

🎙 We look at #RiskOps – where portfolio strategy meets underwriting action - what does this actually look like?

🎙 We discuss the pushbacks from clients - is it more so tech stack suitability or culture?

🎙 We delve into embedded (of course) and why Will thinks embedded insurance isn’t just a #distribution play…

🎙 We look at what RiskOps means for the future of insurance carriers and what new opportunities it could allow them

🎙 Of course we touch on #culture and building #Insurtech teams – how much insurance knowledge did they need in-house? How much does this dictate their hiring?

🎙 Finally we discuss Federato's recent #SeriesB raise (congrats again!) - and get into what the next 12 months hold 🚀

Hosted on Acast. See acast.com/privacy for more information.

Hosted on Acast. See acast.com/privacy for more information.

We love talking about innovation on this podcast, and this episode is just that…

🎙 Our conversation covers the origin of Kalepa, their mission & defining a workbench

🎙 We look at the origin story of Kalepa and how the team came together (Shout out Paul’s other co-founder Daniel Hillman, the Kalepa team & Chris D'Angelo for helping us put this conversation together)

🎙 We discuss how important is it to talk in a language your target market understands - speak insurance to insurance people..!

🎙 We talk about AI - what is hype vs reality in AI conversation when it comes to insurance?

🎙 We delve into regulation - how can regulation be expected to cope – what would your advice to regulators be?

🎙 We look at Paul’s prediction that the insurers who reap the biggest benefits from LLMs in the next five years will be those who adopt effective augmentation strategies, not automation strategies... why is this?

🎙 Finally we discuss how insurers that are not tech pioneers set themselves up for success in the AI age

Hope you all enjoy this one - this was a particularly insightful one - thank you Paul for joining me - catch our conversation via links in the comments below 👇

For more on this Kalepa also have a great article on their website about the impact of ChatGPT and LLMs on underwriting - give it a read if you have some time spare - it's a good one

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Hosted on Acast. See acast.com/privacy for more information.

We love talking about emerging risks a lot on this podcast, and this episode is just that…

🎙 Our conversation covers all things climate risk - If we as an industry say we are committed to ESG, what responsibility do we have to cover such risks?

🎙 We look at the origin story of Kita and how the team came together (Shout out Natalia’s other co-founders, Paul Young, PhD & Thomas Merriman)

🎙 We discuss the climate crisis and the specific problem they are trying to solve

🎙 We talk about the power of the insurance industry when it comes to environmental impact - does the. insurance have the potential to be a blocker, i.e. not covering the carbon risks, or an enabler – de-risking the business and allowing more efficient capital deployment?

🎙 We delve into the Lloyd's Lab experience, how was that? You entered the lab with the bones of an idea - what did you learn?

🎙 We look at James’ role within Kita and how his insurance expertise compliments thier forward-thinking strategy, as well as their distribution strategy, how does it work? what are the challenges you’re seeing? You’re not trying to disintermediate the broker - is it more a case of market education?

🎙 Finally we look at what’s on the horizon for Kita and the team - watch this space!

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