60 acast.com My Risk Adviser https://shows.acast.com/my-risk-adviser en Phil Thompson financial adviser,financial advice,insurance, life insurance, risk advice,financial planning,financial services,claims, accountant,investing,money Phil Thompson A podcast for Australian financial advisers

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]]> false Phil Thompson info+62fa0cbc6b40d00012bede83@mg-eu.acast.com 62fa0cbc6b40d00012bede83 my-risk-adviser https://rss.whooshkaa.com/rss/podcast/id/13366 episodic https://assets.pippa.io/shows/62fa0cbc6b40d00012bede83/1764817246101-a33d18d0-ba18-4c1c-b10a-eb9a66464d03.jpeg https://shows.acast.com/my-risk-adviser My Risk Adviser https://feeds.acast.com/public/shows/62fa0cbc6b40d00012bede83 Zurich Pricing Shenanigans Zurich Pricing Shenanigans Fri, 10 Apr 2026 02:11:00 GMT 31:41 69c60d4626c1fb9c07aac91d false https://shows.acast.com/my-risk-adviser/episodes/zurich-pricing-shenanigans 69c60d4626c1fb9c07aac91d 62fa0cbc6b40d00012bede83 zurich-pricing-shenanigans full 5 10 Zurich’s pricing changes are being framed as aggressive, but from an actuarial lens, they’re a response to worsening pool dynamics. Duration-based discounting pulls forward profitability, while lapse-supported pricing assumptions break down when persistency improves among higher-risk cohorts. The result is predictable. Loss ratios expand and repricing follows.


From an advice perspective, this is where tension builds. You’re managing client outcomes in a system where pricing is no longer purely age-based or linear. Zurich’s move around new premium classes, particularly targeting ownership structures and beneficial interest, is a signal that anti-selection is being actively priced for. The question isn’t whether this continues. It’s how far it goes across the market.


👉 Join the My Risk Adviser Facebook community for Australian advisers: https://www.facebook.com/groups/myriskadviser/


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

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]]> Zurich’s pricing changes are being framed as aggressive, but from an actuarial lens, they’re a response to worsening pool dynamics. Duration-based discounting pulls forward profitability, while lapse-supported pricing assumptions break down when persistency improves among higher-risk cohorts. The result is predictable. Loss ratios expand and repricing follows.


From an advice perspective, this is where tension builds. You’re managing client outcomes in a system where pricing is no longer purely age-based or linear. Zurich’s move around new premium classes, particularly targeting ownership structures and beneficial interest, is a signal that anti-selection is being actively priced for. The question isn’t whether this continues. It’s how far it goes across the market.


👉 Join the My Risk Adviser Facebook community for Australian advisers: https://www.facebook.com/groups/myriskadviser/


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

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]]> Rethinking CPD for Financial Advisers Rethinking CPD for Financial Advisers Fri, 27 Mar 2026 02:11:00 GMT 20:37 69bca48f007cdcf83f99e105 false https://shows.acast.com/my-risk-adviser/episodes/rethinking-cpd-for-financial-advisers 69bca48f007cdcf83f99e105 62fa0cbc6b40d00012bede83 rethinking-cpd-for-financial-advisers full 5 9 Most advisers aren’t short on CPD. They’re just not capturing what’s already happening.


We’ve all seen the cycle. End of year hits, Kaplan gets opened, and hours get ticked off quickly just to get it done. The requirement gets met, but it rarely reflects how advisors are actually improving day to day. Meanwhile, the real development is happening in team discussions, client strategy conversations, and solving real problems that never get counted.


We’ve shifted how we track CPD because the traditional approach misses where the value actually sits. If you’re running a business, working through client outcomes, and sharpening how advice is delivered, that is the development. Recording it properly just brings alignment between what you’re already doing and what gets recognised.


👉 Join the My Risk Adviser Facebook community for Australian advisers: https://www.facebook.com/groups/myriskadviser/


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

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]]> Most advisers aren’t short on CPD. They’re just not capturing what’s already happening.


We’ve all seen the cycle. End of year hits, Kaplan gets opened, and hours get ticked off quickly just to get it done. The requirement gets met, but it rarely reflects how advisors are actually improving day to day. Meanwhile, the real development is happening in team discussions, client strategy conversations, and solving real problems that never get counted.


We’ve shifted how we track CPD because the traditional approach misses where the value actually sits. If you’re running a business, working through client outcomes, and sharpening how advice is delivered, that is the development. Recording it properly just brings alignment between what you’re already doing and what gets recognised.


👉 Join the My Risk Adviser Facebook community for Australian advisers: https://www.facebook.com/groups/myriskadviser/


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

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]]> <![CDATA[Clearview Sold to Zurich for $415M - What It Means for Advisers & Clients ]]> Fri, 13 Mar 2026 02:11:25 GMT 27:32 69b1eff6bba705d7aa410dd8 false https://shows.acast.com/my-risk-adviser/episodes/clearview-sold-to-zurich-for-415m-what-it-means-for-advisers 69b1eff6bba705d7aa410dd8 62fa0cbc6b40d00012bede83 clearview-sold-to-zurich-for-415m-what-it-means-for-advisers full 5 8 The insurance industry's worst-kept secret is finally out. Clearview has been sold to Zurich for $415 million. In this episode, Trent and Phil break down the deal, what it means for existing policyholders, and speculate on what Zurich might do with the Clearview brand next.

But before the speculation, they take a walk through the history of every major Australian life insurer acquisition over the last decade. AMP, BT, CommInsure, OnePath, Integrity... what actually happened after each one?

They also get into whether market consolidation is good or bad for advisors and clients, and what Swiss Re's recent moves mean for the reinsurer market. All opinions are general in nature and do not constitute financial advice.


👉 Join the My Risk Adviser Facebook community for Australian advisers: https://www.facebook.com/groups/myriskadviser/


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

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]]> The insurance industry's worst-kept secret is finally out. Clearview has been sold to Zurich for $415 million. In this episode, Trent and Phil break down the deal, what it means for existing policyholders, and speculate on what Zurich might do with the Clearview brand next.

But before the speculation, they take a walk through the history of every major Australian life insurer acquisition over the last decade. AMP, BT, CommInsure, OnePath, Integrity... what actually happened after each one?

They also get into whether market consolidation is good or bad for advisors and clients, and what Swiss Re's recent moves mean for the reinsurer market. All opinions are general in nature and do not constitute financial advice.


👉 Join the My Risk Adviser Facebook community for Australian advisers: https://www.facebook.com/groups/myriskadviser/


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

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]]> Insights from Marc Fabris on Innovation in Advisory Services Insights from Marc Fabris on Innovation in Advisory Services Fri, 27 Feb 2026 02:55:00 GMT 39:06 699e66b543ceb0105da12cc8 false https://shows.acast.com/my-risk-adviser/episodes/can-risk-advice-triple-in-5-years-marc-fabris-on-innovation 699e66b543ceb0105da12cc8 62fa0cbc6b40d00012bede83 can-risk-advice-triple-in-5-years-marc-fabris-on-innovation full 5 7 Most advisers say they want innovation. Fewer actually sit down and map where their time is bleeding.

Marc Fabris has worked across advice, corporate, digital strategy and now as founder of Risk Hub and Life Insurance Guide. He has seen where the friction lives.

This conversation is not about shiny tools. It is about removing process drag.


We talk about why most practices have never properly mapped their client journey, why 10 to 14 hours of onboarding time should concern you, and why small operational fixes can compound into serious growth. That includes practical tools like the Risk Needs Calculator, designed to simplify needs analysis and improve client conversations:

https://riskneedscalc.com.au/auth


Marc also makes some bold predictions. Tripling new business in five years. Increasing efficiency without dramatically increasing adviser numbers. Rebuilding distribution while keeping advice human.


There is one consistent theme.


Take away the unnecessary complexity so advisers can spend more time being advisers.


If you are thinking about tech, growth, or where risk advice is heading over the next five years, this episode will challenge you.


👉 Join the My Risk Adviser Facebook community for Australian advisers: https://www.facebook.com/groups/myriskadviser/


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> Most advisers say they want innovation. Fewer actually sit down and map where their time is bleeding.

Marc Fabris has worked across advice, corporate, digital strategy and now as founder of Risk Hub and Life Insurance Guide. He has seen where the friction lives.

This conversation is not about shiny tools. It is about removing process drag.


We talk about why most practices have never properly mapped their client journey, why 10 to 14 hours of onboarding time should concern you, and why small operational fixes can compound into serious growth. That includes practical tools like the Risk Needs Calculator, designed to simplify needs analysis and improve client conversations:

https://riskneedscalc.com.au/auth


Marc also makes some bold predictions. Tripling new business in five years. Increasing efficiency without dramatically increasing adviser numbers. Rebuilding distribution while keeping advice human.


There is one consistent theme.


Take away the unnecessary complexity so advisers can spend more time being advisers.


If you are thinking about tech, growth, or where risk advice is heading over the next five years, this episode will challenge you.


👉 Join the My Risk Adviser Facebook community for Australian advisers: https://www.facebook.com/groups/myriskadviser/


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> TPD is getting a reset, and advisers need to notice TPD is getting a reset, and advisers need to notice Fri, 13 Feb 2026 02:57:54 GMT 26:53 698be4b8ba80cf1ecb31e4fb false https://shows.acast.com/my-risk-adviser/episodes/tpd-is-getting-a-reset-and-advisers-need-to-notice 698be4b8ba80cf1ecb31e4fb 62fa0cbc6b40d00012bede83 tpd-is-getting-a-reset-and-advisers-need-to-notice full 5 6 TPD was built for “total” and “permanent”, but the market drifted into grey areas. More subjectivity. More debate. More claims that, in hindsight, never really matched what the words were supposed to mean.

We sat down with Gerard Kerr, Chief Executive, Individual Business at Acenda, to talk about their severity TPD and why it exists alongside the traditional own and any occupation options.


The shift is simple, but it changes everything. Instead of arguing what “duties” means and how “reasonably suited” should be read, the definition leans on recognised medical impairment scales for mental and physical conditions. More objective thresholds, less opinion.

That also means the advice conversation has to sharpen up. The trade-off needs to be crystal clear, the documentation needs to be clean, and the cover structure needs to match the client’s budget and their tolerance for severity risk.


This is one of those product changes that sounds technical, but plays out in real outcomes when clients need it most.


👉 Join the My Risk Adviser Facebook community for Australian advisers: https://www.facebook.com/groups/myriskadviser/


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> TPD was built for “total” and “permanent”, but the market drifted into grey areas. More subjectivity. More debate. More claims that, in hindsight, never really matched what the words were supposed to mean.

We sat down with Gerard Kerr, Chief Executive, Individual Business at Acenda, to talk about their severity TPD and why it exists alongside the traditional own and any occupation options.


The shift is simple, but it changes everything. Instead of arguing what “duties” means and how “reasonably suited” should be read, the definition leans on recognised medical impairment scales for mental and physical conditions. More objective thresholds, less opinion.

That also means the advice conversation has to sharpen up. The trade-off needs to be crystal clear, the documentation needs to be clean, and the cover structure needs to match the client’s budget and their tolerance for severity risk.


This is one of those product changes that sounds technical, but plays out in real outcomes when clients need it most.


👉 Join the My Risk Adviser Facebook community for Australian advisers: https://www.facebook.com/groups/myriskadviser/


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> Neha’s Professional Year Neha’s Professional Year Thu, 29 Jan 2026 04:50:00 GMT 15:18 6979a264fbdedf6404f8ae2e false https://shows.acast.com/my-risk-adviser/episodes/nehas-professional-year 6979a264fbdedf6404f8ae2e 62fa0cbc6b40d00012bede83 nehas-professional-year Quarter one lessons and what comes next full 5 5 In this episode of My Risk Adviser, Trent is joined by Neha to unpack what the first quarter of the Professional Year really looks like.

Not the glossy version. The real one.

They cover:

  • What the Professional Year actually is, and why it exists
  • Why starting your PY later can sometimes be the smarter move
  • What changes between Quarter 1, 2, and 3
  • Presenting advice under supervision, then on your own
  • The reality of client conversations, confidence, and learning on the job
  • Passing the adviser exam, first go, and why timing matters


If you’re a student, associate, or thinking about becoming an adviser, this is one of those episodes that gives clarity, not hype.

And if you’re a practice owner thinking about taking on a PY candidate, there’s plenty in here for you too.

Give it a watch. It’s honest, practical, and very real.


👉 Join the My Risk Adviser Facebook community for Australian advisers: https://www.facebook.com/groups/myriskadviser/


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> In this episode of My Risk Adviser, Trent is joined by Neha to unpack what the first quarter of the Professional Year really looks like.

Not the glossy version. The real one.

They cover:

  • What the Professional Year actually is, and why it exists
  • Why starting your PY later can sometimes be the smarter move
  • What changes between Quarter 1, 2, and 3
  • Presenting advice under supervision, then on your own
  • The reality of client conversations, confidence, and learning on the job
  • Passing the adviser exam, first go, and why timing matters


If you’re a student, associate, or thinking about becoming an adviser, this is one of those episodes that gives clarity, not hype.

And if you’re a practice owner thinking about taking on a PY candidate, there’s plenty in here for you too.

Give it a watch. It’s honest, practical, and very real.


👉 Join the My Risk Adviser Facebook community for Australian advisers: https://www.facebook.com/groups/myriskadviser/


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> Durational Discounting Durational Discounting Thu, 15 Jan 2026 00:30:00 GMT 22:21 69671caf0b081bb8b952f957 false https://www.facebook.com/groups/myriskadviser/ 69671caf0b081bb8b952f957 62fa0cbc6b40d00012bede83 durational-discounting full 5 4 A cheap premium in year one can feel like a win. Until you look a few years down the track and realise the price has quietly crept up.


Durational discounting has changed how life insurance is priced, recommended and kept in force. Big upfront discounts make policies easy to sell, but they also build in a loyalty tax that hits clients who do the right thing and stick around.


Phil and Trent talk through why this has become normal practice, how it distorts stepped premiums, and the uncomfortable pressure it puts on advisers to rewrite policies just to stay competitive. It is an industry habit that sounds harmless, but it reshapes trust, sustainability and long-term value in ways we do not talk about enough.

If you work in risk advice, this one will feel very familiar.


Join the My Risk Adviser Facebook community for Australian advisers: https://www.facebook.com/groups/myriskadviser/


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> A cheap premium in year one can feel like a win. Until you look a few years down the track and realise the price has quietly crept up.


Durational discounting has changed how life insurance is priced, recommended and kept in force. Big upfront discounts make policies easy to sell, but they also build in a loyalty tax that hits clients who do the right thing and stick around.


Phil and Trent talk through why this has become normal practice, how it distorts stepped premiums, and the uncomfortable pressure it puts on advisers to rewrite policies just to stay competitive. It is an industry habit that sounds harmless, but it reshapes trust, sustainability and long-term value in ways we do not talk about enough.

If you work in risk advice, this one will feel very familiar.


Join the My Risk Adviser Facebook community for Australian advisers: https://www.facebook.com/groups/myriskadviser/


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> Talking all things underwriting with Gabi Varnier from PPS Mutual Talking all things underwriting with Gabi Varnier from PPS Mutual Fri, 02 Jan 2026 02:00:00 GMT 25:45 69423fc07e21d19ff25ed972 false https://shows.acast.com/my-risk-adviser/episodes/talking-all-things-underwriting-with-gabi-varnier-from-pps-m 69423fc07e21d19ff25ed972 62fa0cbc6b40d00012bede83 talking-all-things-underwriting-with-gabi-varnier-from-pps-m Phil Thompson and Trent Bacon sit down with Gabi Varnier, National Underwriting Manager at PPS Mutual, to lift the lid on how underwriting decisions are really made. full 5 3 In this episode of My Risk Adviser, Phil Thompson and Trent Bacon sit down with Gabi Varnier, National Underwriting Manager at PPS Mutual, to lift the lid on how underwriting decisions are really made. They explore why underwriting is not about saying no, but about finding a way to offer cover, and how experience, judgement and data all come together behind the scenes when complex cases are assessed.


The conversation goes deep on pre assessments, mental health disclosures, lifestyle risks and the importance of trust between advisers and underwriters. Gabi explains why better fact finding upfront leads to better outcomes, how strong adviser relationships lead to smoother assessments, and why underwriting is becoming more individualised rather than more restrictive. It is an honest look at the part of the advice process most clients never see, but that matters more than almost anything else.

Hosted on Acast. See acast.com/privacy for more information.

]]> In this episode of My Risk Adviser, Phil Thompson and Trent Bacon sit down with Gabi Varnier, National Underwriting Manager at PPS Mutual, to lift the lid on how underwriting decisions are really made. They explore why underwriting is not about saying no, but about finding a way to offer cover, and how experience, judgement and data all come together behind the scenes when complex cases are assessed.


The conversation goes deep on pre assessments, mental health disclosures, lifestyle risks and the importance of trust between advisers and underwriters. Gabi explains why better fact finding upfront leads to better outcomes, how strong adviser relationships lead to smoother assessments, and why underwriting is becoming more individualised rather than more restrictive. It is an honest look at the part of the advice process most clients never see, but that matters more than almost anything else.

Hosted on Acast. See acast.com/privacy for more information.

]]> What’s Really Happening in the Risk Advice Market What’s Really Happening in the Risk Advice Market Thu, 18 Dec 2025 02:00:00 GMT 38:04 6940c2a2443ad98913625e31 false https://shows.acast.com/my-risk-adviser/episodes/whats-really-happening-in-the-risk-advice-market 6940c2a2443ad98913625e31 62fa0cbc6b40d00012bede83 whats-really-happening-in-the-risk-advice-market Explore the different models advisers are using today full 5 2 In this episode of My Risk Adviser, Phil Thompson and Trent Bacon dig into what is actually happening in the insurance advice market, and why risk advice is becoming more specialised than ever.


With fewer advisers writing the majority of new insurance business, increasing product complexity, tougher underwriting, and rising premiums, the traditional approaches to risk advice are being challenged. Phil and Trent explore the different models advisers are using today, from specialist risk firms to holistic practices, and the trade-offs that come with each.


If you are wondering where insurance advice is heading, who is really writing the business, and how advisers can adapt without increasing risk or compliance exposure, this episode will get you thinking.


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> In this episode of My Risk Adviser, Phil Thompson and Trent Bacon dig into what is actually happening in the insurance advice market, and why risk advice is becoming more specialised than ever.


With fewer advisers writing the majority of new insurance business, increasing product complexity, tougher underwriting, and rising premiums, the traditional approaches to risk advice are being challenged. Phil and Trent explore the different models advisers are using today, from specialist risk firms to holistic practices, and the trade-offs that come with each.


If you are wondering where insurance advice is heading, who is really writing the business, and how advisers can adapt without increasing risk or compliance exposure, this episode will get you thinking.


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> <![CDATA[Exploring the future of financial advice with Phil & Trent]]> Thu, 04 Dec 2025 06:00:00 GMT 18:37 6930f93df36823f3a2b08143 false https://shows.acast.com/my-risk-adviser/episodes/exploring-the-future-of-financial-advice-with-phil-trent 6930f93df36823f3a2b08143 62fa0cbc6b40d00012bede83 exploring-the-future-of-financial-advice-with-phil-trent full 5 1 Join Phil Thompson and Trent Bacon as they relaunch the "My Risk Adviser" podcast, diving into the world of financial advising. This episode explores adviser journeys, industry trends, and the future of advice. Whether you're a seasoned adviser or just starting out, gain insights from industry leaders and learn about the latest developments in the field. Don't miss out on this engaging discussion!


Join the My Risk Adviser Facebook community for Australian advisers.

The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> Join Phil Thompson and Trent Bacon as they relaunch the "My Risk Adviser" podcast, diving into the world of financial advising. This episode explores adviser journeys, industry trends, and the future of advice. Whether you're a seasoned adviser or just starting out, gain insights from industry leaders and learn about the latest developments in the field. Don't miss out on this engaging discussion!


Join the My Risk Adviser Facebook community for Australian advisers.

The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> My Risk Adviser With Paul Milbourne My Risk Adviser With Paul Milbourne Mon, 31 Mar 2025 04:36:10 GMT 48:50 67ea1bbbe270d6e0361666c7 false https://shows.acast.com/my-risk-adviser/episodes/paul-milbourne-on-why-group-insurance-tenders-are-failing-cl 67ea1bbbe270d6e0361666c7 62fa0cbc6b40d00012bede83 paul-milbourne-on-why-group-insurance-tenders-are-failing-cl full 4 We’re kicking off Season 5 with Paul Milbourne, tackling the pitfalls of group insurance tenders and why they often fall short of delivering real value.

Paul shares his expert insights on:


✅ How tender fatigue is eroding insurer accountability

✅ The misalignment between price and value in large-scale deals

✅ Why better data transparency and benchmarking are key to improving client outcomes


If you’re an adviser, underwriter, or industry pro, this episode offers practical insights into why current tendering practices are broken—and how to fix them.


Join the My Risk Adviser Facebook community for Australian advisers.

The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> We’re kicking off Season 5 with Paul Milbourne, tackling the pitfalls of group insurance tenders and why they often fall short of delivering real value.

Paul shares his expert insights on:


✅ How tender fatigue is eroding insurer accountability

✅ The misalignment between price and value in large-scale deals

✅ Why better data transparency and benchmarking are key to improving client outcomes


If you’re an adviser, underwriter, or industry pro, this episode offers practical insights into why current tendering practices are broken—and how to fix them.


Join the My Risk Adviser Facebook community for Australian advisers.

The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> Sue Viskovic on how better processes can boost EBIT and client satisfaction Sue Viskovic on how better processes can boost EBIT and client satisfaction Sun, 15 Dec 2024 23:00:27 GMT 1:01:37 675bb24792bfc0e8869f811b false https://shows.acast.com/my-risk-adviser/episodes/sue-viskovics-on-how-better-processes-can-boost-ebit-and-cli 675bb24792bfc0e8869f811b 62fa0cbc6b40d00012bede83 sue-viskovics-on-how-better-processes-can-boost-ebit-and-cli full 4 Sue Viskovic dives deep into the operational backbone of successful advice firms and shares how defined processes aren’t just about compliance—they’re key to scalable, high-quality service.


In our conversation, Sue discusses the findings from the Advice Operations Research Report, revealing how documented workflows and smarter processes directly boost EBIT. The report uncovers the secrets of high-performing teams, including how to overcome productivity challenges, improve service delivery times, and create a culture that staff value. It also dives into training, outsourcing, and the specific techniques successful practices use to elevate efficiency and client satisfaction.

Whether you’re focused on profitability, client experience, or team growth, these insights will transform how you approach your operations.


Advice Operations Research Report link:

🔗 https://vbp.ac-page.com/advice-operations-research-report-2024


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> Sue Viskovic dives deep into the operational backbone of successful advice firms and shares how defined processes aren’t just about compliance—they’re key to scalable, high-quality service.


In our conversation, Sue discusses the findings from the Advice Operations Research Report, revealing how documented workflows and smarter processes directly boost EBIT. The report uncovers the secrets of high-performing teams, including how to overcome productivity challenges, improve service delivery times, and create a culture that staff value. It also dives into training, outsourcing, and the specific techniques successful practices use to elevate efficiency and client satisfaction.

Whether you’re focused on profitability, client experience, or team growth, these insights will transform how you approach your operations.


Advice Operations Research Report link:

🔗 https://vbp.ac-page.com/advice-operations-research-report-2024


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> Kylie Denton on leading multi-generational advice with understanding and empathy Kylie Denton on leading multi-generational advice with understanding and empathy Tue, 03 Dec 2024 18:00:56 GMT 45:00 674e6f8f4cf32e7b946a321b false https://shows.acast.com/my-risk-adviser/episodes/kylie-denton-on-leading-multi-generational-advice-with-under 674e6f8f4cf32e7b946a321b 62fa0cbc6b40d00012bede83 kylie-denton-on-leading-multi-generational-advice-with-under full 4 Kylie Denton has spent 34 years in the financial services industry, and her insights on leadership and emotional intelligence are transforming how advisers connect with clients. From working in underwriting and claims management to developing a structured, emotionally intelligent framework for financial advisers, Kylie highlights the critical role emotional intelligence plays in fostering meaningful client relationships.


As Kylie points out, today’s financial advisers must navigate the complexities of generational shifts and evolving client expectations. It’s not just about the technical side of financial advice—it's about understanding values, building trust, and using emotional intelligence to guide clients through their financial journeys.

In this episode, we dive deep into how advisers can use emotional intelligence and structured frameworks to create consistency and enhance client interactions, while also adapting to the ever-changing dynamics of the industry. If you’re looking to level up your advisory approach, this episode is a must-listen.


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> Kylie Denton has spent 34 years in the financial services industry, and her insights on leadership and emotional intelligence are transforming how advisers connect with clients. From working in underwriting and claims management to developing a structured, emotionally intelligent framework for financial advisers, Kylie highlights the critical role emotional intelligence plays in fostering meaningful client relationships.


As Kylie points out, today’s financial advisers must navigate the complexities of generational shifts and evolving client expectations. It’s not just about the technical side of financial advice—it's about understanding values, building trust, and using emotional intelligence to guide clients through their financial journeys.

In this episode, we dive deep into how advisers can use emotional intelligence and structured frameworks to create consistency and enhance client interactions, while also adapting to the ever-changing dynamics of the industry. If you’re looking to level up your advisory approach, this episode is a must-listen.


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> The life insurance conversation advisers need to have – with Peter Stathis The life insurance conversation advisers need to have – with Peter Stathis Tue, 19 Nov 2024 18:15:46 GMT 49:30 673c637fed9403388006b47e false https://shows.acast.com/my-risk-adviser/episodes/the-life-insurance-conversation-advisers-need-to-have-with-p 673c637fed9403388006b47e 62fa0cbc6b40d00012bede83 the-life-insurance-conversation-advisers-need-to-have-with-p full 4 Peter Stathis, aka The Life Insurance Guy, is on a mission to tackle the gap in financial advice around life insurance. His focus? Helping advisers and clients understand that financial protection isn’t just an afterthought—it’s the backbone of any solid financial plan.


As Peter puts it, “It’s not your client’s job to tell you what they don’t want. It’s your job to explain why they need it.” With life’s uncertainties, having the right protection in place can make all the difference—whether it’s safeguarding income, supporting a family, or planning for the unexpected.

Advisers, don’t overlook the value of life insurance. And clients, don’t underestimate its importance in securing your future.


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> Peter Stathis, aka The Life Insurance Guy, is on a mission to tackle the gap in financial advice around life insurance. His focus? Helping advisers and clients understand that financial protection isn’t just an afterthought—it’s the backbone of any solid financial plan.


As Peter puts it, “It’s not your client’s job to tell you what they don’t want. It’s your job to explain why they need it.” With life’s uncertainties, having the right protection in place can make all the difference—whether it’s safeguarding income, supporting a family, or planning for the unexpected.

Advisers, don’t overlook the value of life insurance. And clients, don’t underestimate its importance in securing your future.


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> Nathan Fradley on specialist advice for divorce, aged care, and estate challenges Nathan Fradley on specialist advice for divorce, aged care, and estate challenges Tue, 29 Oct 2024 18:15:11 GMT 40:42 6720b239b4c51fd569354255 false https://shows.acast.com/my-risk-adviser/episodes/nathan-fradley-on-specialist-advice-for-divorce-aged-care-an 6720b239b4c51fd569354255 62fa0cbc6b40d00012bede83 nathan-fradley-on-specialist-advice-for-divorce-aged-care-an full 4 Join us for an eye-opening episode featuring Nathan Fradley, a multi-award-winning independent specialist adviser at Nathan Fradley Specialist Financial Advice, known for his mastery in guiding clients through emotionally and technically complex situations. From divorce and aged care to estate management, Nathan dives into the unique challenges and delicate nuances involved in handling finances under extreme emotional and legal strain.


His philosophy? Creating a safe, confident experience for clients facing life’s most intricate moments. Don’t miss his perspectives on the power of specialised advice and the evolving role of advisers.


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> Join us for an eye-opening episode featuring Nathan Fradley, a multi-award-winning independent specialist adviser at Nathan Fradley Specialist Financial Advice, known for his mastery in guiding clients through emotionally and technically complex situations. From divorce and aged care to estate management, Nathan dives into the unique challenges and delicate nuances involved in handling finances under extreme emotional and legal strain.


His philosophy? Creating a safe, confident experience for clients facing life’s most intricate moments. Don’t miss his perspectives on the power of specialised advice and the evolving role of advisers.


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> Deline Jacovides on starting a thriving business through smart processes Deline Jacovides on starting a thriving business through smart processes Wed, 16 Oct 2024 00:45:17 GMT 48:01 670e2b70883ece125893a94c false https://shows.acast.com/my-risk-adviser/episodes/deline-jacovides-on-starting-a-thriving-business-through-sma 670e2b70883ece125893a94c 62fa0cbc6b40d00012bede83 deline-jacovides-on-starting-a-thriving-business-through-sma full 4 When Deline Jacovides, Founder & Financial Planner at Mazi Wealth, started her business, she knew that success required more than just hard work—it needed smart processes. In this episode, Deline takes us behind the scenes of how she left a steady corporate job to pursue her dream of entrepreneurship. She shares the key moments that tested her resolve, from navigating financial uncertainty to the challenges of building a loyal client base from scratch.


What makes Deline’s story unique is her relentless focus on aligning her business with her personal values—something she believes is crucial for long-term success. Listen in as she talks about the importance of mentorship, the hardest lessons she’s learned, and how she turned her initial setbacks into a thriving business that now supports her ideal lifestyle.


If you’re someone thinking of starting your own business or if you’ve ever wondered how to overcome the fear of the unknown, this episode is a must-listen.


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> When Deline Jacovides, Founder & Financial Planner at Mazi Wealth, started her business, she knew that success required more than just hard work—it needed smart processes. In this episode, Deline takes us behind the scenes of how she left a steady corporate job to pursue her dream of entrepreneurship. She shares the key moments that tested her resolve, from navigating financial uncertainty to the challenges of building a loyal client base from scratch.


What makes Deline’s story unique is her relentless focus on aligning her business with her personal values—something she believes is crucial for long-term success. Listen in as she talks about the importance of mentorship, the hardest lessons she’s learned, and how she turned her initial setbacks into a thriving business that now supports her ideal lifestyle.


If you’re someone thinking of starting your own business or if you’ve ever wondered how to overcome the fear of the unknown, this episode is a must-listen.


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> Ashleigh Campbell’s leap from accounting to financial advice Ashleigh Campbell’s leap from accounting to financial advice Tue, 24 Sep 2024 23:43:46 GMT 42:38 66f34eb27a3d63d20f20296e false https://shows.acast.com/my-risk-adviser/episodes/ashleigh-campbells-leap-from-accounting-to-financial-advice 66f34eb27a3d63d20f20296e 62fa0cbc6b40d00012bede83 ashleigh-campbells-leap-from-accounting-to-financial-advice full 4 Ashleigh Campbell shares her story of transitioning from accounting to financial advice, driven by a passion to work with people, not just numbers. From discovering financial advice through podcasts to reaching out to industry professionals on LinkedIn, Ashleigh’s journey shows the power of curiosity and community.


If you’re considering a career switch or starting out in financial advice, her insights are invaluable!


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> Ashleigh Campbell shares her story of transitioning from accounting to financial advice, driven by a passion to work with people, not just numbers. From discovering financial advice through podcasts to reaching out to industry professionals on LinkedIn, Ashleigh’s journey shows the power of curiosity and community.


If you’re considering a career switch or starting out in financial advice, her insights are invaluable!


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> <![CDATA[Mastering growth in financial advice with David Haintz on M&A and scaling your firm]]> Tue, 10 Sep 2024 18:15:16 GMT 35:03 66df9bf2004cfa3cfa8a2ee2 false https://shows.acast.com/my-risk-adviser/episodes/mastering-growth-in-financial-advice-with-david-haintz-on-ma 66df9bf2004cfa3cfa8a2ee2 62fa0cbc6b40d00012bede83 mastering-growth-in-financial-advice-with-david-haintz-on-ma full 4 In this episode, we explore key strategies with David Haintz, partner at Merchant Australia, on mastering growth in the financial advice industry. From understanding the importance of M&A in today’s market to leveraging the Rule of 40 for business success, David shares his decades of experience.


Whether you're running a boutique firm or looking to scale, this episode is packed with actionable insights on navigating growth, managing mergers, and bringing in the right capital partners to take your business to the next level.


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> In this episode, we explore key strategies with David Haintz, partner at Merchant Australia, on mastering growth in the financial advice industry. From understanding the importance of M&A in today’s market to leveraging the Rule of 40 for business success, David shares his decades of experience.


Whether you're running a boutique firm or looking to scale, this episode is packed with actionable insights on navigating growth, managing mergers, and bringing in the right capital partners to take your business to the next level.


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> Finding the right fit in financial advice with Laura Kelly Finding the right fit in financial advice with Laura Kelly Tue, 27 Aug 2024 18:15:34 GMT 40:20 66cd68fa702f4e225eb248fb false https://shows.acast.com/my-risk-adviser/episodes/finding-the-right-fit-in-financial-advice-with-laura-kelly 66cd68fa702f4e225eb248fb 62fa0cbc6b40d00012bede83 finding-the-right-fit-in-financial-advice-with-laura-kelly full 4 In our latest episode, we chat with Laura Kelly, a financial adviser who’s navigated her career from big banks to boutique firms. Laura shares her key takeaways on how culture, values, and the ability to wear many hats can shape your career. We discuss why she believes small businesses offer unparalleled learning opportunities and how trusting your instincts is crucial when making career decisions.


If you’re in the financial industry or considering a switch, this episode is packed with insights that could help guide your journey.


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> In our latest episode, we chat with Laura Kelly, a financial adviser who’s navigated her career from big banks to boutique firms. Laura shares her key takeaways on how culture, values, and the ability to wear many hats can shape your career. We discuss why she believes small businesses offer unparalleled learning opportunities and how trusting your instincts is crucial when making career decisions.


If you’re in the financial industry or considering a switch, this episode is packed with insights that could help guide your journey.


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> Turning financial advice into viral TikTok content Turning financial advice into viral TikTok content Tue, 13 Aug 2024 18:15:46 GMT 34:33 66bb03055e1b13b264f8627d false https://shows.acast.com/my-risk-adviser/episodes/turning-financial-advice-into-viral-tiktok-content 66bb03055e1b13b264f8627d 62fa0cbc6b40d00012bede83 turning-financial-advice-into-viral-tiktok-content full 4 In this episode, we chat with James Wrigley, a financial adviser who’s taken an unconventional path to success by turning financial advice into viral TikTok content. James takes us through his fascinating journey from traditional advisory roles to becoming a digital content creator with a massive following. Learn how his background in finance laid the foundation for his unique approach to social media, the challenges he faced along the way, and why he believes creating accessible, engaging content is key to connecting with a broader audience.


James’ insights on balancing compliance with creativity, the importance of consistency in content creation, and the unexpected rewards of building an online community are invaluable for anyone looking to expand their influence in the financial industry.


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> In this episode, we chat with James Wrigley, a financial adviser who’s taken an unconventional path to success by turning financial advice into viral TikTok content. James takes us through his fascinating journey from traditional advisory roles to becoming a digital content creator with a massive following. Learn how his background in finance laid the foundation for his unique approach to social media, the challenges he faced along the way, and why he believes creating accessible, engaging content is key to connecting with a broader audience.


James’ insights on balancing compliance with creativity, the importance of consistency in content creation, and the unexpected rewards of building an online community are invaluable for anyone looking to expand their influence in the financial industry.


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> The challenges of starting an insurance business The challenges of starting an insurance business Tue, 30 Jul 2024 18:15:29 GMT 33:48 66a847deb0c58fe7a261228f false https://shows.acast.com/my-risk-adviser/episodes/the-challenges-of-starting-an-insurance-business 66a847deb0c58fe7a261228f 62fa0cbc6b40d00012bede83 the-challenges-of-starting-an-insurance-business full 4 In this episode, we chat with Scott Reid, the managing director and insurance adviser at Abbotts Personal Insurance. Scott takes us on his fascinating journey from being a bank adviser to launching his own insurance business. Learn how Scott’s background in corporate banking shaped his approach to financial planning, the challenges he faced, and why he believes specialisation in insurance advice can provide better client outcomes.


Scott’s insights on the importance of compliance, building a referral network, and navigating the emotional rollercoaster of starting a business are invaluable for anyone in the financial advice industry.


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> In this episode, we chat with Scott Reid, the managing director and insurance adviser at Abbotts Personal Insurance. Scott takes us on his fascinating journey from being a bank adviser to launching his own insurance business. Learn how Scott’s background in corporate banking shaped his approach to financial planning, the challenges he faced, and why he believes specialisation in insurance advice can provide better client outcomes.


Scott’s insights on the importance of compliance, building a referral network, and navigating the emotional rollercoaster of starting a business are invaluable for anyone in the financial advice industry.


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> How Willed is making estate planning easier than ever How Willed is making estate planning easier than ever Tue, 16 Jul 2024 18:15:22 GMT 32:42 6695f11a17c4d5c7ee0d465f false https://shows.acast.com/my-risk-adviser/episodes/how-willed-is-making-estate-planning-easier-than-ever 6695f11a17c4d5c7ee0d465f 62fa0cbc6b40d00012bede83 how-willed-is-making-estate-planning-easier-than-ever full 4 In this episode, we dive into the innovative world of online wills with Aaron Zelman, co-founder of Willed and award winner of the IFA Risk Adviser of the Year. Aaron shares his journey from a passionate life insurance adviser to a tech entrepreneur, driven by the need to simplify end-of-life services. Discover how Willed is revolutionising estate planning by offering a streamlined, affordable, and accessible online platform for creating wills, handling funerals, and more.


Learn about the critical importance of having a will, the ease of the digital process, and how advisers can integrate these services to better serve their clients. Advisers can team up with Willed and get in touch using this link: willed.com.au/advisers. Don't miss out on this insightful conversation that combines tech, finance, and peace of mind for the future. 


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> In this episode, we dive into the innovative world of online wills with Aaron Zelman, co-founder of Willed and award winner of the IFA Risk Adviser of the Year. Aaron shares his journey from a passionate life insurance adviser to a tech entrepreneur, driven by the need to simplify end-of-life services. Discover how Willed is revolutionising estate planning by offering a streamlined, affordable, and accessible online platform for creating wills, handling funerals, and more.


Learn about the critical importance of having a will, the ease of the digital process, and how advisers can integrate these services to better serve their clients. Advisers can team up with Willed and get in touch using this link: willed.com.au/advisers. Don't miss out on this insightful conversation that combines tech, finance, and peace of mind for the future. 


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> Why outsourcing insurance claims to experts is worth it Why outsourcing insurance claims to experts is worth it Tue, 02 Jul 2024 18:15:41 GMT 41:56 66824749da59509cba9c18e8 false https://shows.acast.com/my-risk-adviser/episodes/why-outsourcing-insurance-claims-to-experts-is-worth-it 66824749da59509cba9c18e8 62fa0cbc6b40d00012bede83 why-outsourcing-insurance-claims-to-experts-is-worth-it full 4 In this episode, Bruno Muraca, CEO of AFRM Claims Advocacy, discusses the complexities of managing insurance claims and the dual purpose of AFRM. They alleviate financial stress for clients while saving time and money for advisers. Bruno highlights the impact of reinsurers and the complexity of retrospective claims, the importance of the code of practice for claims assessments, and how AFRM maintains the balance between genuine claims and complex ones. He also explains the critical role of expertise in claims advocacy, sharing practical examples of how AFRM navigates tricky claims situations.


Learn why outsourcing to specialists can ensure better outcomes and maintain your client relationships. Listen to the full episode for more insights!


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> In this episode, Bruno Muraca, CEO of AFRM Claims Advocacy, discusses the complexities of managing insurance claims and the dual purpose of AFRM. They alleviate financial stress for clients while saving time and money for advisers. Bruno highlights the impact of reinsurers and the complexity of retrospective claims, the importance of the code of practice for claims assessments, and how AFRM maintains the balance between genuine claims and complex ones. He also explains the critical role of expertise in claims advocacy, sharing practical examples of how AFRM navigates tricky claims situations.


Learn why outsourcing to specialists can ensure better outcomes and maintain your client relationships. Listen to the full episode for more insights!


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> Balancing multiple businesses and a case study on effective succession planning Balancing multiple businesses and a case study on effective succession planning Tue, 18 Jun 2024 18:15:39 GMT 31:27 6671009bd68641f687884009 false https://shows.acast.com/my-risk-adviser/episodes/balancing-the-growth-of-three-companies-through-effective-su 6671009bd68641f687884009 62fa0cbc6b40d00012bede83 balancing-the-growth-of-three-companies-through-effective-su full 4 Discover how Patricia Garcia, Director of Your Vision Financial Solutions, Co-Founder of Integrated Finance, and Director of FAAA, masterfully manages three different companies. Learn about her journey from biotechnology to finance, and how she balances the demands of multiple businesses while empowering women to achieve financial independence.


Patricia shares her strategies for effective time management, maintaining strong client relationships, and leveraging technology to stay ahead. Get inspired by her story and leadership insights!  


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> Discover how Patricia Garcia, Director of Your Vision Financial Solutions, Co-Founder of Integrated Finance, and Director of FAAA, masterfully manages three different companies. Learn about her journey from biotechnology to finance, and how she balances the demands of multiple businesses while empowering women to achieve financial independence.


Patricia shares her strategies for effective time management, maintaining strong client relationships, and leveraging technology to stay ahead. Get inspired by her story and leadership insights!  


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> Winning team and rebranding for growth Winning team and rebranding for growth Tue, 04 Jun 2024 18:15:41 GMT 38:05 665e5f1607c9fe0013fa90b5 false https://shows.acast.com/my-risk-adviser/episodes/winning-team-and-rebranding-for-growth 665e5f1607c9fe0013fa90b5 62fa0cbc6b40d00012bede83 winning-team-and-rebranding-for-growth full 4 Growing a financial advisory business can be tough. But John Cachia, Founder and CEO of Thriving Wealth (formerly known as AFA Group Wealth), shares his secrets to success in this episode. He reveals the mindset shift that tripled his profits, and why building a talented and empowered team is crucial.


You'll also learn how a strategic rebrand can make a big difference. John's journey is filled with valuable lessons about overcoming challenges and learning from the past. If you're looking for actionable insights to achieve sustainable growth and deliver exceptional client experiences, then tune in and hear John's unique perspective and innovative strategies!


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> Growing a financial advisory business can be tough. But John Cachia, Founder and CEO of Thriving Wealth (formerly known as AFA Group Wealth), shares his secrets to success in this episode. He reveals the mindset shift that tripled his profits, and why building a talented and empowered team is crucial.


You'll also learn how a strategic rebrand can make a big difference. John's journey is filled with valuable lessons about overcoming challenges and learning from the past. If you're looking for actionable insights to achieve sustainable growth and deliver exceptional client experiences, then tune in and hear John's unique perspective and innovative strategies!


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> Unpacking risk insurance secrets Unpacking risk insurance secrets Tue, 21 May 2024 18:15:54 GMT 40:22 664be2c89a162b0012ad4d4b false https://shows.acast.com/my-risk-adviser/episodes/unpacking-risk-insurance-secrets 664be2c89a162b0012ad4d4b 62fa0cbc6b40d00012bede83 unpacking-risk-insurance-secrets full 4 Join us for a relaxed chat with Rob Vitnell, Managing Director of AFRM, as he shares his journey from a commerce student to a leader in risk insurance. In this podcast, Rob delves into how specialising in risk transformed his career and enhanced client support during crucial times.


Discover the critical role of claims management and how deep industry knowledge enriches both professional and client experiences in the intricate world of risk insurance.


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> Join us for a relaxed chat with Rob Vitnell, Managing Director of AFRM, as he shares his journey from a commerce student to a leader in risk insurance. In this podcast, Rob delves into how specialising in risk transformed his career and enhanced client support during crucial times.


Discover the critical role of claims management and how deep industry knowledge enriches both professional and client experiences in the intricate world of risk insurance.


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> Life insurance in a new era Life insurance in a new era Tue, 07 May 2024 18:15:06 GMT 36:43 66397e91793d400013368a27 false https://shows.acast.com/my-risk-adviser/episodes/life-insurance-in-a-new-era 66397e91793d400013368a27 62fa0cbc6b40d00012bede83 life-insurance-in-a-new-era full 4 In this episode, Ben Donald, Managing Director at Austbrokers Life, shares his passion for the industry and how he's seen it evolve, especially post-Covid. Ben's journey from a humble start in a one-man band financial practice to mastering life insurance specialisation provides a unique perspective on the importance of this often-overlooked safety net.


Dive into the complexities of life insurance and discover why staying informed and updated could be crucial for your financial health.


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

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]]> In this episode, Ben Donald, Managing Director at Austbrokers Life, shares his passion for the industry and how he's seen it evolve, especially post-Covid. Ben's journey from a humble start in a one-man band financial practice to mastering life insurance specialisation provides a unique perspective on the importance of this often-overlooked safety net.


Dive into the complexities of life insurance and discover why staying informed and updated could be crucial for your financial health.


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> Simplifying money management for all Simplifying money management for all Tue, 23 Apr 2024 18:15:18 GMT 50:04 662729cb64b25800123908ca false https://shows.acast.com/my-risk-adviser/episodes/simplifying-money-management-for-all 662729cb64b25800123908ca 62fa0cbc6b40d00012bede83 simplifying-money-management-for-all full 4 Meet Jess, turning the financial industry on its head by making finance fun and accessible. From corporate high-flyer to financial educator, Jessica's programs are designed to empower you with the knowledge to make savvy financial decisions.


Join her as she breaks down complex money matters into easy-to-understand lessons that can set you on the path to financial independence.


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> Meet Jess, turning the financial industry on its head by making finance fun and accessible. From corporate high-flyer to financial educator, Jessica's programs are designed to empower you with the knowledge to make savvy financial decisions.


Join her as she breaks down complex money matters into easy-to-understand lessons that can set you on the path to financial independence.


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> A career from hospitality to finance A career from hospitality to finance Tue, 09 Apr 2024 18:15:43 GMT 36:42 6614bd88a6967c00167f73b0 false https://shows.acast.com/my-risk-adviser/episodes/a-career-from-hospitality-to-finance 6614bd88a6967c00167f73b0 62fa0cbc6b40d00012bede83 a-career-from-hospitality-to-finance full 4 Join us on this episode as Bradley Gecelter, a partner at Priority Life, shares his unique journey from working in hospitality to becoming a financial planning expert. Discover the pivotal moments, mentorship, and the crucial decision-making that propelled him into the world of finance.


Tune in for insights on building a successful career, the importance of patient mentorship, and balancing work-life in the high-stakes world of financial advice.


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> Join us on this episode as Bradley Gecelter, a partner at Priority Life, shares his unique journey from working in hospitality to becoming a financial planning expert. Discover the pivotal moments, mentorship, and the crucial decision-making that propelled him into the world of finance.


Tune in for insights on building a successful career, the importance of patient mentorship, and balancing work-life in the high-stakes world of financial advice.


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> From army officer to finance guru From army officer to finance guru Tue, 26 Mar 2024 18:15:22 GMT 29:48 6600e7764cc0d00016695ac9 false https://shows.acast.com/my-risk-adviser/episodes/from-army-officer-to-finance-guru 6600e7764cc0d00016695ac9 62fa0cbc6b40d00012bede83 from-army-officer-to-finance-guru full 4 Tune in to our latest podcast episode featuring Ben Herzog, where he shares his fascinating transition from a commissioned army officer to a financial advising expert.


Dive into the stories behind the inception of Blue Ocean Wealth Management, the challenges of reshaping a business model, and the power of continuous learning. This episode is a goldmine for anyone interested in the intersection of discipline, finance, and personal growth. 


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> Tune in to our latest podcast episode featuring Ben Herzog, where he shares his fascinating transition from a commissioned army officer to a financial advising expert.


Dive into the stories behind the inception of Blue Ocean Wealth Management, the challenges of reshaping a business model, and the power of continuous learning. This episode is a goldmine for anyone interested in the intersection of discipline, finance, and personal growth. 


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> Work-life harmony: insights from a MWL financial expert Work-life harmony: insights from a MWL financial expert Tue, 12 Mar 2024 18:15:30 GMT 33:45 65efab6b59f4740016065e0e false https://shows.acast.com/my-risk-adviser/episodes/work-life-harmony-insights-from-a-mwl-financial-expert 65efab6b59f4740016065e0e 62fa0cbc6b40d00012bede83 work-life-harmony-insights-from-a-mwl-financial-expert full 4 In this episode, listeners get a unique glimpse into Tyson Holmes' journey from being a promising soccer player in Melbourne to a skilled financial adviser and insurance specialist at MWL Financial Group.

Tyson balances a high-demand career with personal life. His insightful anecdotes and practical advice are a treasure trove for anyone curious about the realities of working in finance or striving for work-life harmony.


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> In this episode, listeners get a unique glimpse into Tyson Holmes' journey from being a promising soccer player in Melbourne to a skilled financial adviser and insurance specialist at MWL Financial Group.

Tyson balances a high-demand career with personal life. His insightful anecdotes and practical advice are a treasure trove for anyone curious about the realities of working in finance or striving for work-life harmony.


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> <![CDATA[Easy-insurance insights with life tech assist's resource centre]]> Tue, 27 Feb 2024 18:15:30 GMT 27:52 65dd684ad2f5590016dcaa5b false https://shows.acast.com/my-risk-adviser/episodes/insights-with-life-tech-assist-resource-centre 65dd684ad2f5590016dcaa5b 62fa0cbc6b40d00012bede83 insights-with-life-tech-assist-resource-centre full 4 With over 35 years of experience in the life insurance industry, David Spiteri has always found immense satisfaction in collaborating with financial advisers, offering them unparalleled technical support on life insurance matters.

Dive deep into the "Life Tech Assist Resource Centre" - a treasure trove of comprehensive insurance materials designed to make life easier for both advisers and their clients. Join us on this episode of making insurance effortlessly understandable!


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> With over 35 years of experience in the life insurance industry, David Spiteri has always found immense satisfaction in collaborating with financial advisers, offering them unparalleled technical support on life insurance matters.

Dive deep into the "Life Tech Assist Resource Centre" - a treasure trove of comprehensive insurance materials designed to make life easier for both advisers and their clients. Join us on this episode of making insurance effortlessly understandable!


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> Insurance advice in the digital age Insurance advice in the digital age Tue, 13 Feb 2024 18:15:53 GMT 39:58 65cb0e572964880017db31b4 false https://shows.acast.com/my-risk-adviser/episodes/insurance-advice-in-the-digital-age 65cb0e572964880017db31b4 62fa0cbc6b40d00012bede83 insurance-advice-in-the-digital-age full 4 Welcome back for another season of My Risk Adviser! In this episode, Phil chats with Marc Fabris, the trailblazing mind behind Risk Hub. Listen in as Marc gives us the lowdown on the advancement of insurance advice through digital software. Plus, get the scoop on his journey from Australia to Switzerland, and how it all ties into his vision for the future of risk management.


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> Welcome back for another season of My Risk Adviser! In this episode, Phil chats with Marc Fabris, the trailblazing mind behind Risk Hub. Listen in as Marc gives us the lowdown on the advancement of insurance advice through digital software. Plus, get the scoop on his journey from Australia to Switzerland, and how it all ties into his vision for the future of risk management.


Join the My Risk Adviser Facebook community for Australian advisers.


The advice shared on My Risk Adviser is general in nature and does not consider your individual circumstances. My Risk Adviser exists purely for educational purposes and should not be relied upon to make a financial decision.

Hosted on Acast. See acast.com/privacy for more information.

]]> A chat with industry veteran, Guy Mankey A chat with industry veteran, Guy Mankey Wed, 19 Oct 2022 18:15:45 GMT 54:52 634f6018be66390012467362 false https://shows.acast.com/my-risk-adviser/episodes/a-chat-with-industry-veteran-guy-mankey 634f6018be66390012467362 62fa0cbc6b40d00012bede83 a-chat-with-industry-veteran-guy-mankey full 3 Guy Mankey has been in risk advice for 43 years - wow! Guy shares about his journey in the industry and his personal philosophies around giving insurance advice.


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My Risk Adviser is produced by SYMO interactive.

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]]> Guy Mankey has been in risk advice for 43 years - wow! Guy shares about his journey in the industry and his personal philosophies around giving insurance advice.


Join the My Risk Adviser Facebook community for Australian advisers.


My Risk Adviser is produced by SYMO interactive.

Hosted on Acast. See acast.com/privacy for more information.

]]> How to get endorsements not referrals How to get endorsements not referrals Wed, 12 Oct 2022 18:15:53 GMT 59:25 63401bee52bab90012bc6843 false https://shows.acast.com/my-risk-adviser/episodes/how-to-get-endorsements-not-referrals 63401bee52bab90012bc6843 62fa0cbc6b40d00012bede83 how-to-get-endorsements-not-referrals full 3 What's more powerful than a referral? A shining endorsement! Phil chats with business success coach Steve Salvia from Blackwing Consulting about making friends in business who trust you enough to recommend you to their network. Steve walks through an adviser-accountant relationship as an example.


Join the My Risk Adviser Facebook community for Australian advisers.


My Risk Adviser is produced by SYMO interactive.

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]]> What's more powerful than a referral? A shining endorsement! Phil chats with business success coach Steve Salvia from Blackwing Consulting about making friends in business who trust you enough to recommend you to their network. Steve walks through an adviser-accountant relationship as an example.


Join the My Risk Adviser Facebook community for Australian advisers.


My Risk Adviser is produced by SYMO interactive.

Hosted on Acast. See acast.com/privacy for more information.

]]> 18 months into a new business 18 months into a new business Wed, 05 Oct 2022 18:15:53 GMT 41:00 633cfa50b9320d00120e1d76 false https://shows.acast.com/my-risk-adviser/episodes/18-months-into-a-new-business 633cfa50b9320d00120e1d76 62fa0cbc6b40d00012bede83 18-months-into-a-new-business full 3 After many years in financial planning, Anthony Campbell took the plunge to become self employed and start Business Risk Solutions, an insurance-only advice practice. Anthony chats about what the transition has been like and how the business journey is going 18 months on.


Join the My Risk Adviser Facebook community for Australian advisers.


My Risk Adviser is produced by SYMO interactive.



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]]> After many years in financial planning, Anthony Campbell took the plunge to become self employed and start Business Risk Solutions, an insurance-only advice practice. Anthony chats about what the transition has been like and how the business journey is going 18 months on.


Join the My Risk Adviser Facebook community for Australian advisers.


My Risk Adviser is produced by SYMO interactive.



Hosted on Acast. See acast.com/privacy for more information.

]]> 4 years into founding Everest Wealth 4 years into founding Everest Wealth Wed, 28 Sep 2022 19:15:18 GMT 46:00 6333b9369cd7a0001244d480 false https://shows.acast.com/my-risk-adviser/episodes/4-years-into-founding-everest-wealth 6333b9369cd7a0001244d480 62fa0cbc6b40d00012bede83 4-years-into-founding-everest-wealth full 3 Alex Luck & Scott Taylor co-founded their advice practice Everest Wealth a little over 4 years ago. Before this, Scott was working as a BDM for insurance companies and super funds while Alex was employed as an adviser. They chat with Phil about how and why they got started, how the business is going and what's in the future for Everest Wealth.


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My Risk Adviser is produced by SYMO interactive.

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]]> Alex Luck & Scott Taylor co-founded their advice practice Everest Wealth a little over 4 years ago. Before this, Scott was working as a BDM for insurance companies and super funds while Alex was employed as an adviser. They chat with Phil about how and why they got started, how the business is going and what's in the future for Everest Wealth.


Join the My Risk Adviser Facebook community for Australian advisers.


My Risk Adviser is produced by SYMO interactive.

Hosted on Acast. See acast.com/privacy for more information.

]]> Income protection 12 months on and the quality of advice review Income protection 12 months on and the quality of advice review Wed, 21 Sep 2022 19:30:20 GMT 52:50 631193c9d8c6650013d9ae4b false https://shows.acast.com/my-risk-adviser/episodes/income-protection-12-months-on-and-quality-of-advice-review 631193c9d8c6650013d9ae4b 62fa0cbc6b40d00012bede83 income-protection-12-months-on-and-quality-of-advice-review full 3 Shaun Clements from NOR Financial returns to the show! Phil and Shaun chat about the last 12 months for risk advice, particularly the changes to income protection and the quality of advice review.


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]]> Shaun Clements from NOR Financial returns to the show! Phil and Shaun chat about the last 12 months for risk advice, particularly the changes to income protection and the quality of advice review.


Join the My Risk Adviser Facebook community for Australian advisers.


My Risk Adviser is produced by SYMO interactive.

Hosted on Acast. See acast.com/privacy for more information.

]]> Building healthy and high performing teams Building healthy and high performing teams Wed, 07 Sep 2022 19:30:38 GMT 39:51 631190d0a1f07d0012374411 false https://shows.acast.com/my-risk-adviser/episodes/building-a-healthy-and-high-performing-team 631190d0a1f07d0012374411 62fa0cbc6b40d00012bede83 building-a-healthy-and-high-performing-team full 3 If you want to drive growth in your practice, be intentional about designing your employee experience not just your client experience. HR consultant Shelley Johnson from Boldside Consulting chats with Phil about some steps that business owners can take to build a healthy team that kicks goals.


Join the My Risk Adviser Facebook community for Australian advisers.


My Risk Adviser is produced by SYMO interactive.

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]]> If you want to drive growth in your practice, be intentional about designing your employee experience not just your client experience. HR consultant Shelley Johnson from Boldside Consulting chats with Phil about some steps that business owners can take to build a healthy team that kicks goals.


Join the My Risk Adviser Facebook community for Australian advisers.


My Risk Adviser is produced by SYMO interactive.

Hosted on Acast. See acast.com/privacy for more information.

]]> How Super Fierce is making advice more affordable for Australians How Super Fierce is making advice more affordable for Australians Wed, 31 Aug 2022 19:30:49 GMT 46:34 630ebefa41153d00131fec07 false https://shows.acast.com/my-risk-adviser/episodes/how-super-fierce-is-making-advice-more-affordable 630ebefa41153d00131fec07 62fa0cbc6b40d00012bede83 how-super-fierce-is-making-advice-more-affordable full 3 The team at Super Fierce are on a mission to empower women financially and they're starting with super. They're helping Aussies easily compare and switch to lower cost super funds, potentially saving them thousands. Phil chats with Trenna Probert and Gemma Mitchell about how the platform works, their free SOA (yes you read that correctly) and what opportunity there is for advisers and Super Fierce to partner together.

You can even play Blingo to find out how much cash you'll need for your dream retirement! https://www.growgold.com.au/


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]]> The team at Super Fierce are on a mission to empower women financially and they're starting with super. They're helping Aussies easily compare and switch to lower cost super funds, potentially saving them thousands. Phil chats with Trenna Probert and Gemma Mitchell about how the platform works, their free SOA (yes you read that correctly) and what opportunity there is for advisers and Super Fierce to partner together.

You can even play Blingo to find out how much cash you'll need for your dream retirement! https://www.growgold.com.au/


Join the My Risk Adviser Facebook community for Australian advisers.


My Risk Adviser is produced by SYMO interactive.

Hosted on Acast. See acast.com/privacy for more information.

]]> How to attract and retain new graduates How to attract and retain new graduates Wed, 24 Aug 2022 19:30:15 GMT 44:04 630577f525aaf80012a12e3c false https://shows.acast.com/my-risk-adviser/episodes/how-to-attract-and-retain-new-graduates 630577f525aaf80012a12e3c 62fa0cbc6b40d00012bede83 how-to-attract-and-retain-new-graduates full 3 Growing your team? Alisdair Barr from Striver unpacks the current landscape for grad recruitment in financial services and things that businesses can do to attract and keep great talent.


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]]> Growing your team? Alisdair Barr from Striver unpacks the current landscape for grad recruitment in financial services and things that businesses can do to attract and keep great talent.


Join the My Risk Adviser Facebook community for Australian advisers.


My Risk Adviser is produced by SYMO interactive.

Hosted on Acast. See acast.com/privacy for more information.

]]> What is a money coach and how can advisers partner with them What is a money coach and how can advisers partner with them Wed, 17 Aug 2022 19:30:32 GMT 43:26 62fc87cd64ece300125cc4e7 false https://shows.acast.com/my-risk-adviser/episodes/what-is-a-money-coach-and-how-can-advisers-partner-with-them 62fc87cd64ece300125cc4e7 62fa0cbc6b40d00012bede83 what-is-a-money-coach-and-how-can-advisers-partner-with-them full 3 After spending a decade as a financial adviser, Lexi Smith started MoneyVine to help people get on top of their finances as a money coach. Phil and Lexi chat about how a coach differs from an adviser or financial counsellor and Lexi shares the powerful reason that led her to make the switch from advice to coaching.


Join the My Risk Adviser Facebook community for Australian advisers.


My Risk Adviser is produced by SYMO interactive.

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]]> After spending a decade as a financial adviser, Lexi Smith started MoneyVine to help people get on top of their finances as a money coach. Phil and Lexi chat about how a coach differs from an adviser or financial counsellor and Lexi shares the powerful reason that led her to make the switch from advice to coaching.


Join the My Risk Adviser Facebook community for Australian advisers.


My Risk Adviser is produced by SYMO interactive.

Hosted on Acast. See acast.com/privacy for more information.

]]> How to protect our clients data How to protect our clients data Wed, 10 Aug 2022 19:30:00 GMT 42:50 af9dc0d1-18fd-477a-9eea-239c01dfb878 false https://player.whooshkaa.com/episode?id=1030765 62fa0cbf26f5af001280269e 62fa0cbc6b40d00012bede83 full 3 The Cyber Collective shares some key safety measures that financial professionals can implement to safeguard sensitive client data and reduce the risk of being hacked.


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]]> The Cyber Collective shares some key safety measures that financial professionals can implement to safeguard sensitive client data and reduce the risk of being hacked.


Join the My Risk Adviser Facebook community for Australian advisers.


My Risk Adviser is produced by SYMO interactive.

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]]> How to attract new clients How to attract new clients Wed, 29 Jun 2022 19:30:00 GMT 40:27 2b650a30-6085-448c-b759-20a2863aba18 false https://player.whooshkaa.com/episode?id=1014903 62fa0cbf26f5af001280269f 62fa0cbc6b40d00012bede83 full 2 25 Does your practice have an effective strategy to bring in new clients? Mel Ware, Head of Marketing & Brand at Zurich and OnePath breaks down the steps for setting up a marketing plan to attract your ideal client.


Check out the extra resources below:




Join the My Risk Adviser Facebook community for Australian advisers.


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]]> Does your practice have an effective strategy to bring in new clients? Mel Ware, Head of Marketing & Brand at Zurich and OnePath breaks down the steps for setting up a marketing plan to attract your ideal client.


Check out the extra resources below:




Join the My Risk Adviser Facebook community for Australian advisers.


My Risk Adviser is produced by SYMO interactive.

Hosted on Acast. See acast.com/privacy for more information.

]]> Fixing life insurance with technology Fixing life insurance with technology Thu, 23 Jun 2022 01:15:00 GMT 31:16 2aa29505-89c8-449c-87cd-3e3a1ee795d6 false https://player.whooshkaa.com/episode?id=1012380 62fa0cbf26f5af00128026a0 62fa0cbc6b40d00012bede83 LifeBid is a technology solution working to make life insurance more efficient... full 2 24 LifeBid is a technology solution working to make life insurance more efficient and profitable for advisers and insurers while enabling Australians to better access quality advice and cover. Phil chats with LifeBid founder, Brett Wright.


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]]> LifeBid is a technology solution working to make life insurance more efficient and profitable for advisers and insurers while enabling Australians to better access quality advice and cover. Phil chats with LifeBid founder, Brett Wright.


Join the My Risk Adviser Facebook community for Australian advisers.


My Risk Adviser is produced by SYMO interactive.

Hosted on Acast. See acast.com/privacy for more information.

]]> How to nail your role in client services How to nail your role in client services Wed, 01 Jun 2022 19:30:00 GMT 37:10 52ed93ba-d4b9-4248-9721-66102f72b7fa false https://player.whooshkaa.com/episode?id=1003207 62fa0cbf26f5af00128026a1 62fa0cbc6b40d00012bede83 Marie Bailey is the head of Client Services at Skye Wealth and has worked in numerous financial services support roles over the years.... full 2 23 Marie Bailey is the head of Client Services at Skye Wealth and has worked in numerous financial services support roles over the years. Phil and Marie chat about the value of support staff within advice practices, and how advisers and CSOs can get the most out of each other to better serve their clients.


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]]> Marie Bailey is the head of Client Services at Skye Wealth and has worked in numerous financial services support roles over the years. Phil and Marie chat about the value of support staff within advice practices, and how advisers and CSOs can get the most out of each other to better serve their clients.


Join the My Risk Adviser Facebook community for Australian advisers.


My Risk Adviser is produced by SYMO interactive.

Hosted on Acast. See acast.com/privacy for more information.

]]> 15 years as a BDM to a small advice practice 15 years as a BDM to a small advice practice Wed, 25 May 2022 19:30:00 GMT 45:54 7dcb8fdb-9f32-4709-86cb-52e659ba30f1 false https://player.whooshkaa.com/episode?id=1000182 62fa0cbf26f5af00128026a2 62fa0cbc6b40d00012bede83 After many years working as a BDM in the corporate finance industry, Blair Jamieson joined a small business advice firm and shares... full 2 22 After many years working as a BDM in the corporate finance industry, Blair Jamieson joined a small business advice firm and shares about the experience in today's episode.


Join the My Risk Adviser Facebook community for Australian advisers.


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]]> After many years working as a BDM in the corporate finance industry, Blair Jamieson joined a small business advice firm and shares about the experience in today's episode.


Join the My Risk Adviser Facebook community for Australian advisers.


My Risk Adviser is produced by SYMO interactive.

Hosted on Acast. See acast.com/privacy for more information.

]]> How advisers can build an authority brand How advisers can build an authority brand Wed, 18 May 2022 19:30:00 GMT 44:38 59fc9d06-8952-43f8-8158-759eada24f13 false https://player.whooshkaa.com/episode?id=995190 62fa0cbf26f5af00128026a3 62fa0cbc6b40d00012bede83 Do your clients see you as a subject matter expert? Jason Knight designs authority brands for thought leaders and explains how advisers... full 2 21 Do your clients see you as a subject matter expert? Jason Knight designs authority brands for thought leaders and explains how advisers can build trust in the community by solving their customer's pain points, ultimately attracting clients and becoming more referable.


Find your authority score: https://designingauthority.scoreapp.com/




Join the My Risk Adviser Facebook community for Australian advisers.


My Risk Adviser is produced by SYMO interactive.

Hosted on Acast. See acast.com/privacy for more information.

]]> Do your clients see you as a subject matter expert? Jason Knight designs authority brands for thought leaders and explains how advisers can build trust in the community by solving their customer's pain points, ultimately attracting clients and becoming more referable.


Find your authority score: https://designingauthority.scoreapp.com/




Join the My Risk Adviser Facebook community for Australian advisers.


My Risk Adviser is produced by SYMO interactive.

Hosted on Acast. See acast.com/privacy for more information.

]]> How to manage premium increase conversations How to manage premium increase conversations Wed, 11 May 2022 19:30:00 GMT 38:48 cd0b3344-9cb4-4c86-9847-033c9e9fdb47 false https://player.whooshkaa.com/episode?id=991685 62fa0cbf26f5af00128026a4 62fa0cbc6b40d00012bede83 How do advisers navigate premium increase conversations with clients? John Righetti, Head of Advice at ABFS Group joins Phil on the... full 2 20 How do advisers navigate premium increase conversations with clients? John Righetti, Head of Advice at ABFS Group joins Phil on the show for this chat.


Join the My Risk Adviser Facebook community for Australian advisers.


My Risk Adviser is produced by SYMO interactive.

Hosted on Acast. See acast.com/privacy for more information.

]]> How do advisers navigate premium increase conversations with clients? John Righetti, Head of Advice at ABFS Group joins Phil on the show for this chat.


Join the My Risk Adviser Facebook community for Australian advisers.


My Risk Adviser is produced by SYMO interactive.

Hosted on Acast. See acast.com/privacy for more information.

]]> How to transition out of insurance advice How to transition out of insurance advice Wed, 04 May 2022 19:30:00 GMT 38:53 aad88d86-3faa-46e2-ba95-c4d004039254 false https://player.whooshkaa.com/episode?id=989454 62fa0cbf26f5af00128026a5 62fa0cbc6b40d00012bede83 From generalist to specialist, Martin McGrath shares how he gradually stripped back his business services to solely specialise in the... full 2 19 From generalist to specialist, Martin McGrath shares how he gradually stripped back his business services to solely specialise in the retirement space.


Join the My Risk Adviser Facebook community for Australian advisers.


My Risk Adviser is produced by SYMO interactive.

Hosted on Acast. See acast.com/privacy for more information.

]]> From generalist to specialist, Martin McGrath shares how he gradually stripped back his business services to solely specialise in the retirement space.


Join the My Risk Adviser Facebook community for Australian advisers.


My Risk Adviser is produced by SYMO interactive.

Hosted on Acast. See acast.com/privacy for more information.

]]> ASIC vs finfluencers ASIC vs finfluencers Wed, 27 Apr 2022 19:30:00 GMT 44:59 146d9edb-e03d-4de0-b4be-f6eae51d0d97 false https://player.whooshkaa.com/episode?id=986458 62fa0cbf26f5af00128026a6 62fa0cbc6b40d00012bede83 full 2 18 Phil and Glen James discuss ASIC's crackdown on social media influencers who discuss financial products and services online and the opportunity for advisers in the online space.


For the ASIC information sheet click here.

For how to start a podcast (hehe) click here.


Join the My Risk Adviser Facebook community for Australian advisers.


My Risk Adviser is produced by SYMO interactive.

Hosted on Acast. See acast.com/privacy for more information.

]]> Phil and Glen James discuss ASIC's crackdown on social media influencers who discuss financial products and services online and the opportunity for advisers in the online space.


For the ASIC information sheet click here.

For how to start a podcast (hehe) click here.


Join the My Risk Adviser Facebook community for Australian advisers.


My Risk Adviser is produced by SYMO interactive.

Hosted on Acast. See acast.com/privacy for more information.

]]> Stepped vs level premiums Stepped vs level premiums Wed, 20 Apr 2022 19:30:00 GMT 1:00:26 df50d634-3bd4-4d7d-8c10-454eefb7544d false https://player.whooshkaa.com/episode?id=984468 62fa0cbf26f5af00128026a7 62fa0cbc6b40d00012bede83 Do you recommend stepped premiums or level premiums? Joining Phil for a robust chat about the pros and cons of both is Vince Scully... full 2 17 Do you recommend stepped premiums or level premiums? Joining Phil for a robust chat about the pros and cons of both is Vince Scully from Life Sherpa.


Join the My Risk Adviser Facebook community for Australian advisers.


My Risk Adviser is produced by SYMO interactive.

Hosted on Acast. See acast.com/privacy for more information.

]]> Do you recommend stepped premiums or level premiums? Joining Phil for a robust chat about the pros and cons of both is Vince Scully from Life Sherpa.


Join the My Risk Adviser Facebook community for Australian advisers.


My Risk Adviser is produced by SYMO interactive.

Hosted on Acast. See acast.com/privacy for more information.

]]> <![CDATA[Discussing APRA's recent income protection changes]]> Wed, 13 Apr 2022 19:30:00 GMT 34:22 805c4f38-716c-4ce5-bc2c-fd629fc74f6d false https://player.whooshkaa.com/episode?id=981646 62fa0cbf26f5af00128026a8 62fa0cbc6b40d00012bede83 full 2 16 Today we're sitting down with Katherine Hayes to talk about the recent APRA announcement on 24 March about the delay to income protection changes. We chat about what's happened to date, where things are at now and where to from here.

Join the My Risk Adviser Facebook community for Australian advisers.


My Risk Adviser is produced by SYMO interactive.

Hosted on Acast. See acast.com/privacy for more information.

]]> Today we're sitting down with Katherine Hayes to talk about the recent APRA announcement on 24 March about the delay to income protection changes. We chat about what's happened to date, where things are at now and where to from here.

Join the My Risk Adviser Facebook community for Australian advisers.


My Risk Adviser is produced by SYMO interactive.

Hosted on Acast. See acast.com/privacy for more information.

]]> 8 weeks into starting a new business 8 weeks into starting a new business Wed, 30 Mar 2022 18:30:00 GMT 40:13 746e7e76-9704-4ea0-ac94-c6fac2c534d0 false https://player.whooshkaa.com/episode?id=976568 62fa0cbf26f5af00128026a9 62fa0cbc6b40d00012bede83 full 2 15 Deline Jacovides took the plunge of starting her own financial planning business Mazi Wealth after 12 years in the industry. She chats with Phil about her inspiration for starting the business and the role social media played, her ideal client and the practicalities involved in becoming self employed.


Join the My Risk Adviser Facebook community for Australian advisers.


My Risk Adviser is produced by SYMO interactive.

Hosted on Acast. See acast.com/privacy for more information.

]]> Deline Jacovides took the plunge of starting her own financial planning business Mazi Wealth after 12 years in the industry. She chats with Phil about her inspiration for starting the business and the role social media played, her ideal client and the practicalities involved in becoming self employed.


Join the My Risk Adviser Facebook community for Australian advisers.


My Risk Adviser is produced by SYMO interactive.

Hosted on Acast. See acast.com/privacy for more information.

]]> How holistic and scoped advice can work together How holistic and scoped advice can work together Wed, 23 Mar 2022 18:30:00 GMT 40:31 1b87398e-1ab6-40bd-9326-841ca2c339fd false https://player.whooshkaa.com/episode?id=973587 62fa0cbf26f5af00128026aa 62fa0cbc6b40d00012bede83 full 2 14 In today's chat with guest James Millard from Sufficient Funds we get into the ins and outs of giving holistic financial advice vs scoped like risk only.


Join the My Risk Adviser Facebook community for Australian advisers.


My Risk Adviser is produced by SYMO interactive.

Hosted on Acast. See acast.com/privacy for more information.

]]> In today's chat with guest James Millard from Sufficient Funds we get into the ins and outs of giving holistic financial advice vs scoped like risk only.


Join the My Risk Adviser Facebook community for Australian advisers.


My Risk Adviser is produced by SYMO interactive.

Hosted on Acast. See acast.com/privacy for more information.

]]> From successful corporate career to successful advice career From successful corporate career to successful advice career Wed, 16 Mar 2022 18:30:00 GMT 46:07 d0d834ee-74a0-4d47-853f-9acba37eabf2 false https://player.whooshkaa.com/episode?id=969785 62fa0cbf26f5af00128026ab 62fa0cbc6b40d00012bede83 Are you or someone you know thinking about making the move from a corporate career to the financial advice space? Chris Matlock did... full 2 13 Are you or someone you know thinking about making the move from a corporate career to the financial advice space? Chris Matlock did exactly that and shares what he did to prepare, the transition and some key learnings in the process.

Are you in the advice industry? Join the My Risk Adviser Facebook community.

My Risk Adviser is hosted by Phil Thompson.

Hosted on Acast. See acast.com/privacy for more information.

]]> Are you or someone you know thinking about making the move from a corporate career to the financial advice space? Chris Matlock did exactly that and shares what he did to prepare, the transition and some key learnings in the process.

Are you in the advice industry? Join the My Risk Adviser Facebook community.

My Risk Adviser is hosted by Phil Thompson.

Hosted on Acast. See acast.com/privacy for more information.

]]> The insurance needs analysis process The insurance needs analysis process Wed, 09 Mar 2022 18:30:00 GMT 55:05 5548aa3a-9050-4264-8f7c-fbcb85362efb false https://player.whooshkaa.com/episode?id=967791 62fa0cbf26f5af00128026ac 62fa0cbc6b40d00012bede83 Phil and financial adviser Grant Millar discuss the needs analysis process and how advisers determine the level of insurance cover for... full 2 12 Phil and financial adviser Grant Millar discuss the needs analysis process and how advisers determine the level of insurance cover for a client.

Are you in the advice industry? Join the My Risk Adviser Facebook community.

My Risk Adviser is hosted by Phil Thompson.

Hosted on Acast. See acast.com/privacy for more information.

]]> Phil and financial adviser Grant Millar discuss the needs analysis process and how advisers determine the level of insurance cover for a client.

Are you in the advice industry? Join the My Risk Adviser Facebook community.

My Risk Adviser is hosted by Phil Thompson.

Hosted on Acast. See acast.com/privacy for more information.

]]> What value does a BDM bring What value does a BDM bring Wed, 02 Mar 2022 18:30:00 GMT 41:39 667b7659-6a98-4c6b-b32a-5183ed08e08b false https://player.whooshkaa.com/episode?id=964422 62fa0cbf26f5af00128026ad 62fa0cbc6b40d00012bede83 Phil chats with Jason Milosevski from PPS Mutual about how BDMs and advisers can better work together and add value to each... full 2 11 Phil chats with Jason Milosevski from PPS Mutual about how BDMs and advisers can better work together and add value to each other.

Are you in the advice industry? Join the My Risk Adviser Facebook community.

My Risk Adviser is hosted by Phil Thompson.

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> Phil chats with Jason Milosevski from PPS Mutual about how BDMs and advisers can better work together and add value to each other.

Are you in the advice industry? Join the My Risk Adviser Facebook community.

My Risk Adviser is hosted by Phil Thompson.

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> Working with accountants Working with accountants Wed, 23 Feb 2022 18:30:00 GMT 47:56 083eb9a5-12d0-4deb-9572-d1452c472e60 false https://player.whooshkaa.com/episode?id=961463 62fa0cbf26f5af00128026ae 62fa0cbc6b40d00012bede83 Paul Milbourne is Head of Risk Insurance at Findex Australia and New Zealand and shares some insights for how to work and build up... full 2 10 Paul Milbourne is Head of Risk Insurance at Findex Australia and New Zealand and shares some insights for how to work and build up accounting referral relationships.

Are you in the advice industry? Join the My Risk Adviser Facebook community.

My Risk Adviser is hosted by Phil Thompson.

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> Paul Milbourne is Head of Risk Insurance at Findex Australia and New Zealand and shares some insights for how to work and build up accounting referral relationships.

Are you in the advice industry? Join the My Risk Adviser Facebook community.

My Risk Adviser is hosted by Phil Thompson.

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> <![CDATA[Professional year adviser Q&A]]> Fri, 18 Feb 2022 03:07:00 GMT 32:15 d0870cc8-08b1-4e88-8ebf-e65e1927665f false https://player.whooshkaa.com/episode?id=959839 62fa0cbf26f5af00128026af 62fa0cbc6b40d00012bede83 full 2 9 Those wishing to become an adviser will undertake what is termed 'the professional year'. Provisional risk adviser Azaria Bell is currently undertaking her professional year and joins Phil for a chat about what's involved along with her experience of doing it in a remote, risk advice only practice.

Are you in the advice industry? Join the My Risk Adviser Facebook community.

My Risk Adviser is hosted by Phil Thompson.

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> Those wishing to become an adviser will undertake what is termed 'the professional year'. Provisional risk adviser Azaria Bell is currently undertaking her professional year and joins Phil for a chat about what's involved along with her experience of doing it in a remote, risk advice only practice.

Are you in the advice industry? Join the My Risk Adviser Facebook community.

My Risk Adviser is hosted by Phil Thompson.

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> General vs personal advice models General vs personal advice models Wed, 09 Feb 2022 18:30:00 GMT 56:06 cdbc92a7-9074-4293-b077-8b8fd08dfd03 false https://player.whooshkaa.com/episode?id=956355 62fa0cbf26f5af00128026b0 62fa0cbc6b40d00012bede83 How does general advice differ from personal advice? Joining Phil for this conversation is Tony Smilevski who runs a general advice... full 2 8 How does general advice differ from personal advice? Joining Phil for this conversation is Tony Smilevski who runs a general advice business model for insurance.

Are you in the advice industry? Join the My Risk Adviser Facebook community.

My Risk Adviser is hosted by Phil Thompson.

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> How does general advice differ from personal advice? Joining Phil for this conversation is Tony Smilevski who runs a general advice business model for insurance.

Are you in the advice industry? Join the My Risk Adviser Facebook community.

My Risk Adviser is hosted by Phil Thompson.

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> Commission, fee for service or hybrid business model Commission, fee for service or hybrid business model Wed, 02 Feb 2022 18:30:00 GMT 58:43 5b294965-0992-450f-a422-1eb77125f4e9 false https://player.whooshkaa.com/episode?id=952676 62fa0cbf26f5af00128026b1 62fa0cbc6b40d00012bede83 full 2 7 In today's episode we hear how advisers Phil Thompson, Brett Wright and Shaun Clements set up their pricing for providing risk insurance advice and how each business model works and differs. Brett runs 100% commission-only advice, Shaun offers fee for service advice and Phil runs a hybrid model of both.

Are you in the advice industry? Join the My Risk Adviser Facebook community.

My Risk Adviser is hosted by Phil Thompson.

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> In today's episode we hear how advisers Phil Thompson, Brett Wright and Shaun Clements set up their pricing for providing risk insurance advice and how each business model works and differs. Brett runs 100% commission-only advice, Shaun offers fee for service advice and Phil runs a hybrid model of both.

Are you in the advice industry? Join the My Risk Adviser Facebook community.

My Risk Adviser is hosted by Phil Thompson.

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> How advisers can add value at claim time How advisers can add value at claim time Wed, 19 Jan 2022 18:30:00 GMT 40:18 f1dfca26-c3dd-419e-bcb9-d1407759886e false https://player.whooshkaa.com/episode?id=948350 62fa0cbf26f5af00128026b2 62fa0cbc6b40d00012bede83 full 2 6 Understanding the claims process and what an assessor needs can be highly beneficial to getting your client's claim approved faster. Natasha Roberts is a claims specialist at Zurich and joins Phil for a chat about how assessors and advisers can work better together at claim time.

Are you in the advice industry? Join the My Risk Adviser Facebook community: https://www.facebook.com/groups/myriskadviser

My Risk Adviser is hosted by Phil Thompson.

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> Understanding the claims process and what an assessor needs can be highly beneficial to getting your client's claim approved faster. Natasha Roberts is a claims specialist at Zurich and joins Phil for a chat about how assessors and advisers can work better together at claim time.

Are you in the advice industry? Join the My Risk Adviser Facebook community: https://www.facebook.com/groups/myriskadviser

My Risk Adviser is hosted by Phil Thompson.

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> How to set up a claims process How to set up a claims process Wed, 12 Jan 2022 18:30:00 GMT 1:03:12 c1e6499f-cf76-42c9-ac00-ad2b284ad1e1 false https://player.whooshkaa.com/episode?id=946690 62fa0cbf26f5af00128026b3 62fa0cbc6b40d00012bede83 Will Johns from ClaimRight joins Phil for a robust conversation around claims management. This episode touches on the key elements... full 2 5 Will Johns from ClaimRight joins Phil for a robust conversation around claims management. This episode touches on the key elements involved in a building a claims process, dealing with complex claims, protecting yourself as an adviser and more.

Are you in the advice industry? Join the My Risk Adviser Facebook community: https://www.facebook.com/groups/myriskadviser

My Risk Adviser is hosted by Phil Thompson.

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> Will Johns from ClaimRight joins Phil for a robust conversation around claims management. This episode touches on the key elements involved in a building a claims process, dealing with complex claims, protecting yourself as an adviser and more.

Are you in the advice industry? Join the My Risk Adviser Facebook community: https://www.facebook.com/groups/myriskadviser

My Risk Adviser is hosted by Phil Thompson.

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> The new income protection product design process The new income protection product design process Wed, 22 Dec 2021 18:30:00 GMT 28:33 71f7c371-3cb2-4824-9587-627d81e1b613 false https://player.whooshkaa.com/episode?id=941792 62fa0cbf26f5af00128026b4 62fa0cbc6b40d00012bede83 Head of Individual Life at Zurich and One Path, Andrew Casperson, chats with Phil about the product design process of the new income... full 2 4 Head of Individual Life at Zurich and One Path, Andrew Casperson, chats with Phil about the product design process of the new income protection policy along with dealing with APRA and the Actuaries Institute's guidelines plus upcoming changes.

Are you in the advice industry and want to join in on the discussion? Jump into My Risk Adviser Facebook group: https://www.facebook.com/groups/myriskadviser

My Risk Adviser is hosted by Phil Thompson.

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> Head of Individual Life at Zurich and One Path, Andrew Casperson, chats with Phil about the product design process of the new income protection policy along with dealing with APRA and the Actuaries Institute's guidelines plus upcoming changes.

Are you in the advice industry and want to join in on the discussion? Jump into My Risk Adviser Facebook group: https://www.facebook.com/groups/myriskadviser

My Risk Adviser is hosted by Phil Thompson.

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> <![CDATA[New opportunities & growing pains of a new insurer]]> Wed, 15 Dec 2021 18:30:00 GMT 35:05 8034a991-3ecf-47f7-ba74-013b645068e2 false https://player.whooshkaa.com/episode?id=939709 62fa0cbf26f5af00128026b5 62fa0cbc6b40d00012bede83 Integrity Life are a new entrant to the life insurance market so Phil chats with Russell Hannah, GM of Sales, Marketing, CX and Product... full 2 3 Integrity Life are a new entrant to the life insurance market so Phil chats with Russell Hannah, GM of Sales, Marketing, CX and Product about the unique challenges and opportunities the team faced when entering the market. They discuss bringing life insurance into a digital age, the opportunity to be agile and innovative, building from the ground up + more!

Are you in the advice industry and want to join in on the discussion? Jump into My Risk Adviser Facebook group: https://www.facebook.com/groups/myriskadviser

My Risk Adviser is hosted by Phil Thompson.

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> Integrity Life are a new entrant to the life insurance market so Phil chats with Russell Hannah, GM of Sales, Marketing, CX and Product about the unique challenges and opportunities the team faced when entering the market. They discuss bringing life insurance into a digital age, the opportunity to be agile and innovative, building from the ground up + more!

Are you in the advice industry and want to join in on the discussion? Jump into My Risk Adviser Facebook group: https://www.facebook.com/groups/myriskadviser

My Risk Adviser is hosted by Phil Thompson.

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> <![CDATA[Legislation changes from the insurer's perspective]]> Wed, 08 Dec 2021 18:30:00 GMT 32:37 88fe6366-2cbd-4bc4-a155-315003094424 false https://player.whooshkaa.com/episode?id=937461 62fa0cbf26f5af00128026b6 62fa0cbc6b40d00012bede83 In this episode, Phil chats with Adam Crabbe who is a risk strategy specialist at Zurich and One Path about the impact of recent... full 2 2 In this episode, Phil chats with Adam Crabbe who is a risk strategy specialist at Zurich and One Path about the impact of recent legislation changes on insurers.

Are you in the advice industry and want to join in on the discussion? Jump into My Risk Adviser Facebook group: https://www.facebook.com/groups/myriskadviser

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> In this episode, Phil chats with Adam Crabbe who is a risk strategy specialist at Zurich and One Path about the impact of recent legislation changes on insurers.

Are you in the advice industry and want to join in on the discussion? Jump into My Risk Adviser Facebook group: https://www.facebook.com/groups/myriskadviser

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> How advisers managed the income protection transition How advisers managed the income protection transition Wed, 01 Dec 2021 18:30:00 GMT 38:36 28579f17-70c2-47fe-a505-9fd8c5547840 false https://player.whooshkaa.com/episode?id=934801 62fa0cbf26f5af00128026b7 62fa0cbc6b40d00012bede83 Specialist risk advisers, Katherine Hayes and Shaun Clements chat with Phil Thompson about their experiences navigating the income... full 2 1 Specialist risk advisers, Katherine Hayes and Shaun Clements chat with Phil Thompson about their experiences navigating the income protection policy changes that came into effect from 1 Oct 2021.

Are you in the advice industry and want to join in on the discussion? Jump into the My Risk Adviser Facebook group: https://www.facebook.com/groups/myriskadviser

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> Specialist risk advisers, Katherine Hayes and Shaun Clements chat with Phil Thompson about their experiences navigating the income protection policy changes that came into effect from 1 Oct 2021.

Are you in the advice industry and want to join in on the discussion? Jump into the My Risk Adviser Facebook group: https://www.facebook.com/groups/myriskadviser

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> A new season of My Risk Adviser is around the corner A new season of My Risk Adviser is around the corner Thu, 28 Oct 2021 18:30:00 GMT 8:46 a5883ae3-e6f3-4ded-93fe-29fa3efb45a9 false https://player.whooshkaa.com/episode?id=921736 62fa0cbf26f5af00128026b8 62fa0cbc6b40d00012bede83 bonus 2 1 We can't wait to bring you another lot of episodes very soon! Take a listen to what's coming up for the show, including a couple of changes.

Help us understand how to make content that's better for you by taking a minute to answer this questionnaire: https://symointeractive.typeform.com/to/YFpBknqS

Hosted on Acast. See acast.com/privacy for more information.

]]> We can't wait to bring you another lot of episodes very soon! Take a listen to what's coming up for the show, including a couple of changes.

Help us understand how to make content that's better for you by taking a minute to answer this questionnaire: https://symointeractive.typeform.com/to/YFpBknqS

Hosted on Acast. See acast.com/privacy for more information.

]]> Welcome to My Risk Adviser Welcome to My Risk Adviser Wed, 27 Oct 2021 04:00:00 GMT 1:20 5b7b00aa-0a1e-4e99-8838-9217d60b468a false https://player.whooshkaa.com/episode?id=750662 62fa0cbf26f5af00128026b9 62fa0cbc6b40d00012bede83 A new season hosted by Phil Thompson is coming soon!Are you in the advice industry and want to join in on the... trailer 2 1 A new season hosted by Phil Thompson is coming soon!

Are you in the advice industry and want to join in on the discussion? Jump into My Risk Adviser on Facebook: https://www.facebook.com/groups/myriskadviser

Hosted on Acast. See acast.com/privacy for more information.

]]> A new season hosted by Phil Thompson is coming soon!

Are you in the advice industry and want to join in on the discussion? Jump into My Risk Adviser on Facebook: https://www.facebook.com/groups/myriskadviser

Hosted on Acast. See acast.com/privacy for more information.

]]> Working with General Insurance brokers Working with General Insurance brokers Wed, 23 Jun 2021 19:30:00 GMT 36:37 b4153ee4-c056-4856-9633-f93232220145 false https://player.whooshkaa.com/episode?id=843552 62fa0cbf26f5af00128026ba 62fa0cbc6b40d00012bede83 full 1 16 Glen and Danni catch up with Ben Donald from Aust Brokers. This episode is full of wish you'd known gold that you can use with your referral partners right away!

Are you in the advice industry and want to join in on the discussion? Jump into my risk adviser on Facebook: https://www.facebook.com/groups/myriskadviser

Wish You'd Known is hosted by Glen James and Danni Visser.

Thanks to Zurich & OnePath for supporting this episode. Continue your education by checking out Zone here: https://www.zoneeducation.com.au/

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> Glen and Danni catch up with Ben Donald from Aust Brokers. This episode is full of wish you'd known gold that you can use with your referral partners right away!

Are you in the advice industry and want to join in on the discussion? Jump into my risk adviser on Facebook: https://www.facebook.com/groups/myriskadviser

Wish You'd Known is hosted by Glen James and Danni Visser.

Thanks to Zurich & OnePath for supporting this episode. Continue your education by checking out Zone here: https://www.zoneeducation.com.au/

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> The new client journey The new client journey Wed, 09 Jun 2021 19:30:00 GMT 44:19 208f2bd1-e2a7-48a4-9f43-21d8e5d44f86 false https://player.whooshkaa.com/episode?id=838100 62fa0cbf26f5af00128026bb 62fa0cbc6b40d00012bede83 full 1 15 Are you in the advice industry and want to join in on the discussion? Jump into my risk adviser on Facebook: https://www.facebook.com/groups/myriskadviser

Wish You'd Known is hosted by Glen James and Danni Visser.

Thanks to Zurich & OnePath for supporting this episode. Continue your education by checking out Zone here: https://www.zoneeducation.com.au/

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> Are you in the advice industry and want to join in on the discussion? Jump into my risk adviser on Facebook: https://www.facebook.com/groups/myriskadviser

Wish You'd Known is hosted by Glen James and Danni Visser.

Thanks to Zurich & OnePath for supporting this episode. Continue your education by checking out Zone here: https://www.zoneeducation.com.au/

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> Organic growth and leads from Google Organic growth and leads from Google Wed, 19 May 2021 19:30:00 GMT 35:00 9de53757-4c50-498b-b35f-356198c75986 false https://player.whooshkaa.com/episode?id=829114 62fa0cbf26f5af00128026bc 62fa0cbc6b40d00012bede83 Want more organic growth and leads from Google? Dan Brown shares what he does in his business!Are you in the... full 1 14 Want more organic growth and leads from Google? Dan Brown shares what he does in his business!

Are you in the advice industry and want to join in on the discussion? Jump into my risk adviser on Facebook: https://www.facebook.com/groups/myriskadviser

Wish You'd Known is hosted by Glen James and Danni Visser.

Thanks to Zurich & OnePath for supporting this episode. Continue your education by checking out Zone here: https://www.zoneeducation.com.au/

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> Want more organic growth and leads from Google? Dan Brown shares what he does in his business!

Are you in the advice industry and want to join in on the discussion? Jump into my risk adviser on Facebook: https://www.facebook.com/groups/myriskadviser

Wish You'd Known is hosted by Glen James and Danni Visser.

Thanks to Zurich & OnePath for supporting this episode. Continue your education by checking out Zone here: https://www.zoneeducation.com.au/

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> <![CDATA[A start-up biz & managing absurd premium increases]]> Wed, 05 May 2021 19:30:00 GMT 46:31 5af13181-0349-43e6-af5f-daa5080928aa false https://player.whooshkaa.com/episode?id=823454 62fa0cbf26f5af00128026bd 62fa0cbc6b40d00012bede83 full 1 13 Jess Brady and Glen Hare started Fox & Hare from scratch. They put a lot of time and effort with focus groups prior to building their advice offering. They are now a few years in and things are running pretty good. One challenge they, like you, are facing is absurd premium increases and how to navigate this with clients.

Are you in the advice industry and want to join in on the discussion? Jump into my risk adviser on Facebook: https://www.facebook.com/groups/myriskadviser

Wish You'd Known is hosted by Glen James and Danni Visser.

Thanks to Zurich & OnePath for supporting this episode. Continue your education by checking out Zone here: https://www.zoneeducation.com.au/

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> Jess Brady and Glen Hare started Fox & Hare from scratch. They put a lot of time and effort with focus groups prior to building their advice offering. They are now a few years in and things are running pretty good. One challenge they, like you, are facing is absurd premium increases and how to navigate this with clients.

Are you in the advice industry and want to join in on the discussion? Jump into my risk adviser on Facebook: https://www.facebook.com/groups/myriskadviser

Wish You'd Known is hosted by Glen James and Danni Visser.

Thanks to Zurich & OnePath for supporting this episode. Continue your education by checking out Zone here: https://www.zoneeducation.com.au/

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> Being a business insurance risk specialist Being a business insurance risk specialist Wed, 21 Apr 2021 19:30:00 GMT 40:07 6f99d681-3b6d-4532-af91-370a5167eac2 false https://player.whooshkaa.com/episode?id=814603 62fa0cbf26f5af00128026be 62fa0cbc6b40d00012bede83 Nick Fanto shares his story around being a risk adviser, with a focus on business insurance.Are you in the... full 1 12 Nick Fanto shares his story around being a risk adviser, with a focus on business insurance.

Are you in the advice industry and want to join in on the discussion? Jump into my risk adviser on Facebook: https://www.facebook.com/groups/myriskadviser

Wish You'd Known is hosted by Glen James and Danni Visser.

Thanks to Zurich & OnePath for supporting this episode. Continue your education by checking out Zone here: https://www.zoneeducation.com.au/

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> Nick Fanto shares his story around being a risk adviser, with a focus on business insurance.

Are you in the advice industry and want to join in on the discussion? Jump into my risk adviser on Facebook: https://www.facebook.com/groups/myriskadviser

Wish You'd Known is hosted by Glen James and Danni Visser.

Thanks to Zurich & OnePath for supporting this episode. Continue your education by checking out Zone here: https://www.zoneeducation.com.au/

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> What exactly does the Financial Services Council (FSC) do? With CEO Sally Loane What exactly does the Financial Services Council (FSC) do? With CEO Sally Loane Tue, 13 Apr 2021 19:30:00 GMT 36:17 24957f34-b500-4727-a7d9-fa6fb5813880 false https://player.whooshkaa.com/episode?id=814083 62fa0cbf26f5af00128026bf 62fa0cbc6b40d00012bede83 We all see articles in the press with the acronyms FSC but many people may not know who they are and who they represent. On this... full 1 11 We all see articles in the press with the acronyms FSC but many people may not know who they are and who they represent. On this episode, you'll hear from CEO Sally Loane.

Are you in the advice industry and want to join in on the discussion? Jump into my risk adviser on Facebook: https://www.facebook.com/groups/myriskadviser

Wish You'd Known is hosted by Glen James and Danni Visser.

Thanks to Zurich & OnePath for supporting this episode. Continue your education by checking out Zone here: https://www.zoneeducation.com.au/

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> We all see articles in the press with the acronyms FSC but many people may not know who they are and who they represent. On this episode, you'll hear from CEO Sally Loane.

Are you in the advice industry and want to join in on the discussion? Jump into my risk adviser on Facebook: https://www.facebook.com/groups/myriskadviser

Wish You'd Known is hosted by Glen James and Danni Visser.

Thanks to Zurich & OnePath for supporting this episode. Continue your education by checking out Zone here: https://www.zoneeducation.com.au/

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> Rebating risk commission and online only financial advice Rebating risk commission and online only financial advice Wed, 31 Mar 2021 18:30:00 GMT 34:57 4b795aba-1768-43ae-a86f-f110841b8c7a false https://player.whooshkaa.com/episode?id=809574 62fa0cbf26f5af00128026c0 62fa0cbc6b40d00012bede83 full 1 10 Vince Scully runs Life Sherpa - Australia's first online only financial adviser and has a fascinating story about Life Sherpa and how he sees the world.

Are you in the advice industry and want to join in on the discussion? Jump into my risk adviser on Facebook: https://www.facebook.com/groups/myriskadviser

Wish You'd Known is hosted by Glen James and Danni Visser.

Thanks to Zurich & OnePath for supporting this episode. Continue your education by checking out Zone here: https://www.zoneeducation.com.au/

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> Vince Scully runs Life Sherpa - Australia's first online only financial adviser and has a fascinating story about Life Sherpa and how he sees the world.

Are you in the advice industry and want to join in on the discussion? Jump into my risk adviser on Facebook: https://www.facebook.com/groups/myriskadviser

Wish You'd Known is hosted by Glen James and Danni Visser.

Thanks to Zurich & OnePath for supporting this episode. Continue your education by checking out Zone here: https://www.zoneeducation.com.au/

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> Moving from general financial advice to risk specialist Moving from general financial advice to risk specialist Wed, 17 Mar 2021 18:30:00 GMT 32:32 4deb122a-f50b-41ef-9b51-eda97906d284 false https://player.whooshkaa.com/episode?id=803303 62fa0cbf26f5af00128026c1 62fa0cbc6b40d00012bede83 full 1 9 We're back with Phil Thompson on how and why he moved from a general financial adviser to risk specialist. We cover how he positions and prices the advice process, his view on claims, CRM's for his processes and what is and isn't working in his business.

Are you in the advice industry and want to join in on the discussion? Jump into my risk adviser on Facebook: https://www.facebook.com/groups/myriskadviser

Wish You'd Known is hosted by Glen James and Danni Visser.

Thanks to Zurich & OnePath for supporting this episode. Continue your education by checking out Zone here: https://www.zoneeducation.com.au/

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> We're back with Phil Thompson on how and why he moved from a general financial adviser to risk specialist. We cover how he positions and prices the advice process, his view on claims, CRM's for his processes and what is and isn't working in his business.

Are you in the advice industry and want to join in on the discussion? Jump into my risk adviser on Facebook: https://www.facebook.com/groups/myriskadviser

Wish You'd Known is hosted by Glen James and Danni Visser.

Thanks to Zurich & OnePath for supporting this episode. Continue your education by checking out Zone here: https://www.zoneeducation.com.au/

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> <![CDATA[LIF & risk comms, RC fallout, annual renewal, ASIC, FASEA + more (with Phil Anderson from the AFA)]]> Wed, 10 Mar 2021 18:00:00 GMT 48:30 de686222-0a4b-42de-ada4-14633da97002 false https://player.whooshkaa.com/episode?id=800016 62fa0cbf26f5af00128026c2 62fa0cbc6b40d00012bede83 full 1 8 Phil Anderson is the General Manager of Policy & Professionalism at the Association of Financial Advisers (AFA). Phil gives us an update of the lay of the land and what it means to you.

Are you in the advice industry and want to join in on the discussion? Jump into my risk adviser on Facebook: https://www.facebook.com/groups/myriskadviser

Wish You'd Known is hosted by Glen James and Danni Visser.

Thanks to Zurich & OnePath for supporting this episode. Continue your education by checking out Zone here: https://www.zoneeducation.com.au/

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> Phil Anderson is the General Manager of Policy & Professionalism at the Association of Financial Advisers (AFA). Phil gives us an update of the lay of the land and what it means to you.

Are you in the advice industry and want to join in on the discussion? Jump into my risk adviser on Facebook: https://www.facebook.com/groups/myriskadviser

Wish You'd Known is hosted by Glen James and Danni Visser.

Thanks to Zurich & OnePath for supporting this episode. Continue your education by checking out Zone here: https://www.zoneeducation.com.au/

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> Making your brand stand out + attracting your ideal client Making your brand stand out + attracting your ideal client Wed, 03 Mar 2021 18:30:00 GMT 34:10 b9397b87-9813-4c3a-95cc-68b605e43ea8 false https://player.whooshkaa.com/episode?id=796706 62fa0cbf26f5af00128026c3 62fa0cbc6b40d00012bede83 full 1 7 Phil Thompson and Jason Knight join us to chat about making your business stand out!

Jason Knight: Moved By Design

Are you in the advice industry and want to join in on the discussion? Jump into my risk adviser on Facebook: https://www.facebook.com/groups/myriskadviser

Wish You'd Known is hosted by Glen James and Danni Visser.

Thanks to Zurich & OnePath for supporting this episode. Continue your education by checking out Zone here: https://www.zoneeducation.com.au/

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> Phil Thompson and Jason Knight join us to chat about making your business stand out!

Jason Knight: Moved By Design

Are you in the advice industry and want to join in on the discussion? Jump into my risk adviser on Facebook: https://www.facebook.com/groups/myriskadviser

Wish You'd Known is hosted by Glen James and Danni Visser.

Thanks to Zurich & OnePath for supporting this episode. Continue your education by checking out Zone here: https://www.zoneeducation.com.au/

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> Leveraging referral sources with Katherine Hayes Leveraging referral sources with Katherine Hayes Wed, 17 Feb 2021 18:30:00 GMT 31:44 02303045-32c0-4c54-ada9-f91c08c7cf12 false https://player.whooshkaa.com/episode?id=791877 62fa0cbf26f5af00128026c4 62fa0cbc6b40d00012bede83 Katherine Hayes is a risk specialist with many years of experience. She is a true wealth of knowledge. We know you will find this... full 1 6 Katherine Hayes is a risk specialist with many years of experience. She is a true wealth of knowledge. We know you will find this episode inspiring!

Are you in the advice industry and want to join in on the discussion? Jump into my risk adviser on Facebook: https://www.facebook.com/groups/myriskadviser

Wish You'd Known is hosted by Glen James and Danni Visser.

Thanks to Zurich & OnePath for supporting this episode. Continue your education by checking out Zone here: https://www.zoneeducation.com.au/

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> Katherine Hayes is a risk specialist with many years of experience. She is a true wealth of knowledge. We know you will find this episode inspiring!

Are you in the advice industry and want to join in on the discussion? Jump into my risk adviser on Facebook: https://www.facebook.com/groups/myriskadviser

Wish You'd Known is hosted by Glen James and Danni Visser.

Thanks to Zurich & OnePath for supporting this episode. Continue your education by checking out Zone here: https://www.zoneeducation.com.au/

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> The mind and the spine: An insurance hazard The mind and the spine: An insurance hazard Wed, 03 Feb 2021 18:34:00 GMT 35:13 01724b15-50ae-47bc-931b-7acf029a62c7 false https://player.whooshkaa.com/episode?id=785789 62fa0cbf26f5af00128026c5 62fa0cbc6b40d00012bede83 full 1 5 “Bloody underwriting is ruining my life,” said every insurance writer at some stage…. each week.

In this chat we retrofit this gripe and cut straight to the business end, claims. We ponder and poke Sheriff Hama Head of Retail Claims at Zurich with your questions on the mind and the spine. You could say this is an attempt to understand why they are such stringent parameters at underwriting.

In addition to your direct mind and spine questions Sheriff shares his thoughts on how to best support mental health and musculoskeletal claimants and how to optimise the rehabilitation and support resources available to all claimants.

Are you in the advice industry and want to join in on the discussion? Jump into my risk adviser on Facebook: https://www.facebook.com/groups/myriskadviser

Wish You'd Known is hosted by Glen James and Danni Visser.

Thanks to Zurich & OnePath for supporting this episode. Continue your education by checking out Zone here: https://www.zoneeducation.com.au/

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> “Bloody underwriting is ruining my life,” said every insurance writer at some stage…. each week.

In this chat we retrofit this gripe and cut straight to the business end, claims. We ponder and poke Sheriff Hama Head of Retail Claims at Zurich with your questions on the mind and the spine. You could say this is an attempt to understand why they are such stringent parameters at underwriting.

In addition to your direct mind and spine questions Sheriff shares his thoughts on how to best support mental health and musculoskeletal claimants and how to optimise the rehabilitation and support resources available to all claimants.

Are you in the advice industry and want to join in on the discussion? Jump into my risk adviser on Facebook: https://www.facebook.com/groups/myriskadviser

Wish You'd Known is hosted by Glen James and Danni Visser.

Thanks to Zurich & OnePath for supporting this episode. Continue your education by checking out Zone here: https://www.zoneeducation.com.au/

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> Claims: best practice Claims: best practice Wed, 03 Feb 2021 18:33:00 GMT 38:09 6094989a-0d66-40f9-9da9-0549ef25fc11 false https://player.whooshkaa.com/episode?id=785786 62fa0cbf26f5af00128026c6 62fa0cbc6b40d00012bede83 full 1 4 The advice industry is changing - insurance is changing, the only constant is claims. Your clients will have claims & in this episode we speak to Sheriff Hamza Head of Retail Claims at Zurich to explore what you can do to prepare for the inevitable ‘I think I need to make a claim’ call.

This wish you’d known chat will help you fire up a 1st class claims service. Its worth your attention because aside from being the right thing to do, benchmarking data tells us on average happy claimants refer 7 more clients. Wowsers!

Sheriff, Danni and Glen explore a whole stack of things including disclosure consideration, waiting period impacts, flow on impacts of career breaks, Agreed & endorsed agreed nuances, and the ol’ pros & cons of Tele Underwriting debate.

Are you in the advice industry and want to join in on the discussion? Jump into my risk adviser on Facebook: https://www.facebook.com/groups/myriskadviser

Wish You'd Known is hosted by Glen James and Danni Visser.

Thanks to Zurich & OnePath for supporting this episode. Continue your education by checking out Zone here: https://www.zoneeducation.com.au/

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> The advice industry is changing - insurance is changing, the only constant is claims. Your clients will have claims & in this episode we speak to Sheriff Hamza Head of Retail Claims at Zurich to explore what you can do to prepare for the inevitable ‘I think I need to make a claim’ call.

This wish you’d known chat will help you fire up a 1st class claims service. Its worth your attention because aside from being the right thing to do, benchmarking data tells us on average happy claimants refer 7 more clients. Wowsers!

Sheriff, Danni and Glen explore a whole stack of things including disclosure consideration, waiting period impacts, flow on impacts of career breaks, Agreed & endorsed agreed nuances, and the ol’ pros & cons of Tele Underwriting debate.

Are you in the advice industry and want to join in on the discussion? Jump into my risk adviser on Facebook: https://www.facebook.com/groups/myriskadviser

Wish You'd Known is hosted by Glen James and Danni Visser.

Thanks to Zurich & OnePath for supporting this episode. Continue your education by checking out Zone here: https://www.zoneeducation.com.au/

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> Lump sum policies Lump sum policies Wed, 03 Feb 2021 18:32:00 GMT 26:01 00319592-d9cf-4dbb-8c1a-534d6f7f34bb false https://player.whooshkaa.com/episode?id=785785 62fa0cbf26f5af00128026c7 62fa0cbc6b40d00012bede83 Adam Crabbe is a strategy specialist at Zurich and a detail over achiever. Today he spends much of his day in the insurance research... full 1 3 Adam Crabbe is a strategy specialist at Zurich and a detail over achiever. Today he spends much of his day in the insurance research space but this PDS aficionado cut his teeth in the industry as a planner. During his planning days he also provided education for Kaplan, and still holds his CFP.

So we got him in helps us understand what you need to know when it comes to lump sum cover and we asked him to hone in on the details devils that will expediate or delay moola hitting the bank at claim stage

In this chat we cover:
- Terminal illness nuances
- TPD non working definitions
- TPD partial benefits & functional assessments
- Child trauma positioning
- Ownership tips
- Gainful employment impacts

Are you in the advice industry and want to join in on the discussion? Jump into my risk adviser on Facebook: https://www.facebook.com/groups/myriskadviser

Wish You'd Known is hosted by Glen James and Danni Visser.

Thanks to Zurich & OnePath for supporting this episode. Continue your education by checking out Zone here: https://www.zoneeducation.com.au/

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> Adam Crabbe is a strategy specialist at Zurich and a detail over achiever. Today he spends much of his day in the insurance research space but this PDS aficionado cut his teeth in the industry as a planner. During his planning days he also provided education for Kaplan, and still holds his CFP.

So we got him in helps us understand what you need to know when it comes to lump sum cover and we asked him to hone in on the details devils that will expediate or delay moola hitting the bank at claim stage

In this chat we cover:
- Terminal illness nuances
- TPD non working definitions
- TPD partial benefits & functional assessments
- Child trauma positioning
- Ownership tips
- Gainful employment impacts

Are you in the advice industry and want to join in on the discussion? Jump into my risk adviser on Facebook: https://www.facebook.com/groups/myriskadviser

Wish You'd Known is hosted by Glen James and Danni Visser.

Thanks to Zurich & OnePath for supporting this episode. Continue your education by checking out Zone here: https://www.zoneeducation.com.au/

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> Understanding IP contracts Understanding IP contracts Wed, 03 Feb 2021 18:31:00 GMT 38:14 ea2ca5c7-7cb4-4040-8949-7ddb16edc484 false https://player.whooshkaa.com/episode?id=785783 62fa0cbf26f5af00128026c8 62fa0cbc6b40d00012bede83 Adam Crabbe a Strategy Specialist at Zurich we will be meandering through the Income Protection maze to uncover those detail devils... full 1 2 Adam Crabbe a Strategy Specialist at Zurich we will be meandering through the Income Protection maze to uncover those detail devils that have tangible impact on monthly benefit moola.

We cover
-fluctuating income & its impact on pre-disability income
-variations in market definitions and partial/ total disability intricacies.
-waiting period nuances what can cause them to restart
-monthly benefit period traps and what you need to know to determine ‘off work’.
-what you need to know about the frenemy situation between IP & SIS so you can steer clear of enemy lines.

Are you in the advice industry and want to join in on the discussion? Jump into my risk adviser on Facebook: https://www.facebook.com/groups/myriskadviser

Wish You'd Known is hosted by Glen James and Danni Visser.

Thanks to Zurich & OnePath for supporting this episode. Continue your education by checking out Zone here: https://www.zoneeducation.com.au/

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> Adam Crabbe a Strategy Specialist at Zurich we will be meandering through the Income Protection maze to uncover those detail devils that have tangible impact on monthly benefit moola.

We cover
-fluctuating income & its impact on pre-disability income
-variations in market definitions and partial/ total disability intricacies.
-waiting period nuances what can cause them to restart
-monthly benefit period traps and what you need to know to determine ‘off work’.
-what you need to know about the frenemy situation between IP & SIS so you can steer clear of enemy lines.

Are you in the advice industry and want to join in on the discussion? Jump into my risk adviser on Facebook: https://www.facebook.com/groups/myriskadviser

Wish You'd Known is hosted by Glen James and Danni Visser.

Thanks to Zurich & OnePath for supporting this episode. Continue your education by checking out Zone here: https://www.zoneeducation.com.au/

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> Insurance PDS overview Insurance PDS overview Wed, 03 Feb 2021 18:30:00 GMT 36:56 482ea768-3ff0-4577-93e7-77d089741e84 false https://player.whooshkaa.com/episode?id=785782 62fa0cbf26f5af00128026c9 62fa0cbc6b40d00012bede83 full 1 1 Product research expert, aka PDS nerd Adam Crabbe – (Psst…. he’s also been an adviser and holds a CFP qualification) - sifts through the PDS haystack to unearth those detail devils that emerge when the rubber hits the claims road.

We explore
~the flow on impacts of occupation variations
~time off work and the gig economy
~sneaky contract variations, particularly those that exist in trauma
~inbuilt exclusions and effective affordability levers

Are you in the advice industry and want to join in on the discussion? Jump into my risk adviser on Facebook: https://www.facebook.com/groups/myriskadviser

Wish You'd Known is hosted by Glen James and Danni Visser.

Thanks to Zurich & OnePath for supporting this episode. Continue your education by checking out Zone here: https://www.zoneeducation.com.au/

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> Product research expert, aka PDS nerd Adam Crabbe – (Psst…. he’s also been an adviser and holds a CFP qualification) - sifts through the PDS haystack to unearth those detail devils that emerge when the rubber hits the claims road.

We explore
~the flow on impacts of occupation variations
~time off work and the gig economy
~sneaky contract variations, particularly those that exist in trauma
~inbuilt exclusions and effective affordability levers

Are you in the advice industry and want to join in on the discussion? Jump into my risk adviser on Facebook: https://www.facebook.com/groups/myriskadviser

Wish You'd Known is hosted by Glen James and Danni Visser.

Thanks to Zurich & OnePath for supporting this episode. Continue your education by checking out Zone here: https://www.zoneeducation.com.au/

We acknowledge the darkinjung people, Traditional Custodians of the land on which our studio sits, and pay respects to their Elders past and present. We extend that respect to Aboriginal and Torres Strait Islander peoples who may listen to our podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]>