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They discuss the government's focus on increasing tax revenue, the challenges Providers face, and why the Care Sector remains an attractive investment despite current pressures.

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In this podcast episode, Riverstone’s Dr Zoe Wyrko challenges this common misconception, explores ageism's impact on society, and explains how Riverstone optimises older people's health and wellbeing.

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On 25 February 2025, care providers are taking unprecedented action and marching in Westminster to demand urgent reform.

In this podcast episode, Simon Parker discusses this watershed moment with Nadra Ahmed, Executive Co-Chairman of the National Care Association.

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Interesting things you can expect to learn from this episode include:

• What prompted Ali to go against the grain and increase wages to the extent he did.
• How the change positively impacted Arcadia’s bottom line.
• How residents benefited from the wage increase, with data showing a dramatic drop in falls and mortality rates.

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Discover practical tips, proven strategies, and real-world examples on how building a strong narrative around your care services can differentiate your brand, build trust with potential clients, and drive growth in the competitive care industry.

Key topics discussed:

- The importance of brand storytelling for care organisations

- How to create a compelling narrative that resonates with families and potential clients

- Practical strategies to increase leads and occupancy through effective branding

- Real-life case studies from successful care organisations

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They explore the barriers neurodiverse people often experience during recruitment processes, how supporting neurodiverse colleagues will benefit everyone on your team, and practical tactics care leaders can adopt to create strong, neuro-inclusive organisations.

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In this episode of the Care Leaders Network podcast, Simon Parker speaks with Jon Bennett, Chief Executive Officer and Gemma Bullock, Workforce Strategy Lead at Retinue Solutions to discuss the key topic.

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As the Founder of TrustedCare, Mark can offer plenty of unique and fascinating insight into the topic.

You can find the resource used in this episode here: https://bit.ly/3Ti1m9W

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Johnny is the co-founder at SeeMeHired, and together they discuss the importance of a good onboarding experience.

In a competitive job market when jobseekers are applying for multiple jobs at the same time a good candidate experience is vital and as onboarding is an intrinsic part of the this experience a great onboarding experience gives employers point of difference as well as reducing time to hire, the potential to lose good candidates and fulfilling compliance requirements.

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In our regular Leadership Insights series, Tushar answers whether leaders are born or made, and whether leadership is an art or a science, amongst a lot more.

Tushar is the Director at Centrum Care Homes.

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In the episode, they delve into Charles' experience and journey through leadership.

Charles is the Chief Operating Officer of Anglian Care

Subscribe to one of our Podcast channels to never miss a future episode of the Care Leaders Network podcast.

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As CEO of Forest Healthcare, Amanda has a wealth of experience and valuable insight on the topic of leadership in Social Care.

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Adam is the founder of Springup PR, and is an expert on the digital marketing scene in Social Care.

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Amrit is the CEO of Walfinch and offers a lot of intriguing insight.

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Kirstie and Rachel are passionate about leadership development and discuss why it is so important for the care sector.

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Simon Parker recently sat down with Jack Launer, Head of Partnerships at Delphi Care Solutions Ltd, to delve into successful tactics for enhancing the visibility of your care organisation and cultivating a strong sense of pride among your team.

Subscribe to one of our Podcast channels to never miss a future episode of the Care Leaders Network podcast.

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Their conversation covered the growing significance it holds, the diverse array of ESG funding options and strategies for embracing ESG principles. 

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Dale is the founder of Deskclinic, an app developed to speed up the process of getting staff back to work in order to reduce absenteeism due to muscular skeletal and mental health issues.

During their conversation, Dale delves in to how you can support injury, mental health diet or exercise support for employees before they go absent from work.

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Lauren explains how care providers can improve their customer experience, capture more leads and aid recruitment with a more strategic approach to call handling and live chat.

She will draw on findings from Moneypenny’s recent Call Trends Report, which shows that the phone remains king for customers.

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Acoustic monitoring is a powerful tool when it comes to helping care homes provide better care and support for their residents.

Simon Parker recently sat down with Jonathan White of Adaptive Care and Ed Russell of pioneering care provider WCS.

Their conversation focused on the incredible impact of acoustic monitoring systems and other innovative technologies that are revolutionising the quality of life for residents.

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In this episode, Simon Parker spoke to Samantha Guest from Ridouts to delve into the topic of CQC Prosecution.

They explored how a provider knows they are being prosecuted, how to best manage a prosecution and potential outcomes and much more.

Samantha, is a highly experienced Regulatory Lawyer, who focuses on criminal and regulatory practices, representing both prosecution and defence clients.

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Here, Adam James, of Springup PR, talks to Simon Parker about how to use digital marketing to power up your business. Adam uses the example of a care business that was facing closure due to low vacancy rates but, with the help of the Spring Up team, turned things around in just three short months.

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Muhammad is the Managing Director at Caring Crew, whose wisdom makes him appear older than his years.

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Here Simon Parker is in conversation with Paul Ridout and Jen Durbin, as they explore the nature of contractual agreements across all parts of the sector and the opportunities and pitfalls that operators need to look out for.

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David Barber is the Director at Spark Consultants and an internal communication expert.

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Simon recently sat down with "Ogie" Sheehy, the CEO of European Business for ViClarity, who is an award-winning provider of governance, risk and compliance management software solutions for highly regulated industries.

The pair talk about:

- What digital quality management is

- The benefits in digital quality management

- The steps to implementing a digital quality management system

- And care leaders can expect from digital quality management in the future

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Simon recently spoke with Josh James Lucy to discuss the do’s and don’t of advertising and how paid advertising can be effective.

Josh is the Chief Executive of Social Media 92 and a social media recruitment expert.

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Analysing data and identifying trends and patterns are crucial to developing optimum standards of care and predicting issues before they occur.

Here Simon Parker talks to Dr Kreshnik Hoti of PainChek about the insights offered by a data driven mindset and how best to introduce it to your business.

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In this panel discussion, Josh James Lucy, CEO of Social Media 92, Michael Butcher, Finance Director at Blackadder Corp. and Alpesh Patel, Director at Kirklands Care, discuss how the recruitment landscape is evolving.

They also discuss how social media recruitment strategies can help solve the crisis.

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With that in mind, Simon talks to Anna Maria Lemmer, Senior Associate Solicitor at Ridouts, about the purpose of an inquest, why they are instigated and how to prepare your staff to provide the coroner with all the information they need to conduct their enquiries.

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They discuss the factors that have brought the care sector to its current situation and how to navigate them, as well as hitting on banks, key metrics and credit policies.

Subscribe to keep up to date with all future episodes of the CLN podcast.

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Complex medical conditions associated with later life mean that, on average, care home residents take around seven to eight medicines a day.

This ‘polypharmacy’ in turn increases the risk of medication errors from failures in prescribing, dispensing, administering or monitoring medication.

Today Simon Parker joins Liz Price, Head of Operations at MED e-care, to look at the issues and challenges around medicine management in a social care setting.

Liz finishes by offering some achievable solutions to the risks involved in this crucial area of care delivery.

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Rachael is the CEO and Co-founder of Lifted, the tech-first home care business.

In this podcast, she reflects on the many leadership opportunities and challenges across today’s care sector and discusses lessons learnt and insights gained.

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Simon Parker talks to procurement expert Duncan Levey of Expense Reduction Analysts about the specific challenges facing care leaders and the solutions that are available.

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Haris is the Co-Founder and Chief Executive of Curaa Group, a family-run, community-driven care provider.

In this podcast, he reflects on the many leadership opportunities and challenges across today’s care sector and discusses lessons learnt and insights gained.

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Here Simon Parker talks to Jenny Wilde, Director at Ridouts, the specialist law firm for the health and social care sector, about the realities of a safeguarding investigation, the way to deal with questions and enquiries and how to prepare the best possible response to protect your business and reputation.

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Josh Moore is the Marketing and Sales Manager at Net-Ctrl and Nick Kimber is the Global Key Account Manager at Ruckus CommScope.

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Rachael is a Partner, specialist accountant and advisor to Social Care at Hazlewoods LLP.

Michael is the Finance Director at Blackadder Corp.

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Simon recently sat down with Nick Martin, to understand how the construction landscape is changing and how the sector can mitigate against spiralling costs.

Nick is the Principal Owner of Aedifice Partnership.

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To discuss this important topic, Simon spoke with Kreshnik Hoti.

As a pain management expert and the senior research scientist at PainChek, Kreshnik has extensive knowledge on this subject.

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Simon and Marianne Wanstall recently recorded an episode of the Leadership Insights podcasts.

In this series, Simon asks leaders of care organisations 14 questions about leadership.

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Simon recently spoke with Sarah Clarke-Kuehn, Chief Operating Officer, and Chris Poole, a Director of Sanctuary Care about their ‘Enriching Lives’ initiative.

And asked these questions:

- Please tell us about enriching lives and what this means at Sanctuary Care?

- What are the key principles of enriching lives and what does this mean in a care home environment?

- What is the impact for the residents and their families?

- How does the framework impact your teams and the daily running of the homes?

- Looking into the future, do you believe there will be a great emphasis on happiness in care?

- In summary what are the five whys of enriching lives within the care home environment?

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The four discuss the CQC's new inspection approach, comparing it to their previous models, and how it will affect different aspects of Social Care (Home Care and Care Homes).

To join more conversations like this, you can register to the Care Leaders Network below:

www.careleadersnetwork.co.uk

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How can data be used to improve the lives of your residents?

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This is a question being echoed by social care leaders around England currently.

To help explore what we do and don’t know at this stage I recently had a chat with Samantha Guest, Lawyer at Ridouts Professional Services Ltd.

In our conversation we cover the following topics:

Draft inspection reports

Evidence categories

The biggest risks to Providers

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