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		<title>Lost in Transcription</title>
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		<copyright>2020 inVibe Labs, Lost in Transcription</copyright>
		<itunes:keywords> qualitative research, pharmaceutical marketing, pharmaceutical innovations, patient marketing, behavioral data, healthcare marketing podcast, voice research, marketing podcast, emotion detection, biotech, market research, sociolinguistics, life sciences, invibe,AI</itunes:keywords>
		<itunes:author>inVibe Labs</itunes:author>
		<itunes:subtitle>Deep Listening at inVibe Labs</itunes:subtitle>
		<itunes:summary><![CDATA[Market research in healthcare is overdue for a change. When we review the transcripts from patients and healthcare professionals, we are looking at the words, but lacking the clues behind how they were said. Without the tone, rate, inflection, even pauses, we lose too much value in transcription. This new podcast from inVibe Labs explores topics around the hidden insights within the acoustic signals of what we say, how we say it, and the deeper meanings and emotions; all critical clues about people’s decisions and the actions. On each episode our host, Richard Schwartz, is joined by inVibe’s experts on the frontlines of language. Together they will take you on a journey in Deep Listening, exploring topics like physician’s unspoken barriers, emotions’ role in decisions, and the secret languages of patients and caregivers. Life sciences, agency, and consulting leaders are sure to hear something new and inspiring. So, lend us your ears for 10 minutes each week and we’ll give you an understanding of the power of voice research through the real voices of patients, caregivers and healthcare professionals.<hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></itunes:summary>
		<description><![CDATA[Market research in healthcare is overdue for a change. When we review the transcripts from patients and healthcare professionals, we are looking at the words, but lacking the clues behind how they were said. Without the tone, rate, inflection, even pauses, we lose too much value in transcription. This new podcast from inVibe Labs explores topics around the hidden insights within the acoustic signals of what we say, how we say it, and the deeper meanings and emotions; all critical clues about people’s decisions and the actions. On each episode our host, Richard Schwartz, is joined by inVibe’s experts on the frontlines of language. Together they will take you on a journey in Deep Listening, exploring topics like physician’s unspoken barriers, emotions’ role in decisions, and the secret languages of patients and caregivers. Life sciences, agency, and consulting leaders are sure to hear something new and inspiring. So, lend us your ears for 10 minutes each week and we’ll give you an understanding of the power of voice research through the real voices of patients, caregivers and healthcare professionals.<hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></description>
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			<title>Pre-Existing Conditions and the Pandemic</title>
			<itunes:title>Pre-Existing Conditions and the Pandemic</itunes:title>
			<pubDate>Fri, 06 Nov 2020 17:46:06 GMT</pubDate>
			<itunes:duration>19:32</itunes:duration>
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			<itunes:subtitle>As COVID-19 ramped up in intensity, so did the challenges for people already battling health conditions — and their providers. inVibe explored the changing needs for information and support from the very early days of the pandemic, through today, across a</itunes:subtitle>
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			<itunes:episode>3</itunes:episode>
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			<description><![CDATA[<p>COVID-19 in and of itself is frightening and confusing. Now imagine you are a patient who is immunocompromised, already living with a respiratory illness, or are receiving infusion therapy. Access to medication and care became much more complicated as did concerns about COVID-19’s impact on these serious conditions. Providers who were already stressed faced incredible issues in delivering care, keeping their staff and colleagues not just safe but — in many cases — employed at all.</p><p>In this episode, inVibe expert Kathryn Ticknor Robinson and host Rich Schwartz explore some of the insights that inVibe uncovered from these patients and physicians. We will hear directly from those with serious conditions about what they need from life science manufacturers and explore how these insights from the worst of times can help us all in better times. </p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></description>
			<itunes:summary><![CDATA[<p>COVID-19 in and of itself is frightening and confusing. Now imagine you are a patient who is immunocompromised, already living with a respiratory illness, or are receiving infusion therapy. Access to medication and care became much more complicated as did concerns about COVID-19’s impact on these serious conditions. Providers who were already stressed faced incredible issues in delivering care, keeping their staff and colleagues not just safe but — in many cases — employed at all.</p><p>In this episode, inVibe expert Kathryn Ticknor Robinson and host Rich Schwartz explore some of the insights that inVibe uncovered from these patients and physicians. We will hear directly from those with serious conditions about what they need from life science manufacturers and explore how these insights from the worst of times can help us all in better times. </p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></itunes:summary>
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			<title>Emotional Distancing</title>
			<itunes:title>Emotional Distancing</itunes:title>
			<pubDate>Mon, 10 Aug 2020 17:38:51 GMT</pubDate>
			<itunes:duration>16:28</itunes:duration>
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			<itunes:subtitle>Beth Baldys, inVibe’s Head of Listening, shares insights into the language and tonality of “Emotional Distancing” and the impact on health decisions people make. To illustrate shifts in emotional distancing, Beth and host, Rich Schwartz, revisit insights </itunes:subtitle>
			<itunes:episodeType>full</itunes:episodeType>
			<itunes:episode>2</itunes:episode>
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			<description><![CDATA[<p>Voice-based research uniquely allows researchers to explore language and tone to reveal what people feel and need. COVID-19 led to intensified emotional responses leading to a greater understanding of the communication and supportive needs of a frightened person versus those who might be angry or even feeling invincible. Our language and tone often reveal clues into what people feel and need. There is a big difference between the communication and support needs of a frightened person and those who might be angry, or feeling invincible.</p><p>Beth and Rich draw a clear line between the COVID-19 research and the work inVibe does with life science companies to help them understand the importance of understanding emotions in order to optimize communications and support.</p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></description>
			<itunes:summary><![CDATA[<p>Voice-based research uniquely allows researchers to explore language and tone to reveal what people feel and need. COVID-19 led to intensified emotional responses leading to a greater understanding of the communication and supportive needs of a frightened person versus those who might be angry or even feeling invincible. Our language and tone often reveal clues into what people feel and need. There is a big difference between the communication and support needs of a frightened person and those who might be angry, or feeling invincible.</p><p>Beth and Rich draw a clear line between the COVID-19 research and the work inVibe does with life science companies to help them understand the importance of understanding emotions in order to optimize communications and support.</p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></itunes:summary>
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			<title>The Frontlines of Language</title>
			<itunes:title>The Frontlines of Language</itunes:title>
			<pubDate>Tue, 14 Jul 2020 19:00:47 GMT</pubDate>
			<itunes:duration>10:19</itunes:duration>
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			<itunes:subtitle>Beth Baldys, inVibe’s Head of Listening, shares insights into the world of a sociolinguist in Voice Research in Healthcare. Host Rich Schwartz introduces some unique COVID-19 research and the concept of “emotional distancing.”</itunes:subtitle>
			<itunes:episodeType>full</itunes:episodeType>
			<itunes:episode>1</itunes:episode>
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			<description><![CDATA[<p>Did you ever wonder what a sociolinguist does in healthcare market research and why it is so unique and valuable? Think about the last time you read a research transcript. Did you think about the subject’s tone, speed, volume, the language choices they made and why these important elements matter?</p><p>In this episode we will clear up why all these things matter and introduce an inVibe Labs research project around COVID-19 that began in January 2020 when there were <strong>only two </strong>confirmed cases in the US.</p><p>Beth and host Rich Schwartz set the foundation for the insights ahead and the connection to the work all of us in patient and professional engagement do each day. They will also tee up episode 2, Voice of a Virus <i>Emotional Distancing.</i></p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></description>
			<itunes:summary><![CDATA[<p>Did you ever wonder what a sociolinguist does in healthcare market research and why it is so unique and valuable? Think about the last time you read a research transcript. Did you think about the subject’s tone, speed, volume, the language choices they made and why these important elements matter?</p><p>In this episode we will clear up why all these things matter and introduce an inVibe Labs research project around COVID-19 that began in January 2020 when there were <strong>only two </strong>confirmed cases in the US.</p><p>Beth and host Rich Schwartz set the foundation for the insights ahead and the connection to the work all of us in patient and professional engagement do each day. They will also tee up episode 2, Voice of a Virus <i>Emotional Distancing.</i></p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></itunes:summary>
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