The Leap Forward Show

Hugh Viney - Liberated Learning: How Virtual Schools are Solving the Education Crisis

Wed, 11 Feb 2026 08:30:49 GMT

Today on the Leap Forward podcast, we welcome Hugh Viney, the founder and CEO of Minerva Virtual Academy, leading a revolution in education through flexible, student-centered online learning. Hugh explores breaking down "happiness barriers" in traditional schools, such as rigid schedules and anxiety-inducing environments, by utilizing a hybrid model of asynchronous study and weekly one-on-one mentoring. Drawing from his entrepreneurial journey, he urges families to embrace non-traditional pathways that prioritize student well-being and academic success.

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Jared Dowdy - The Root of the Sale: Finding the Human Connection in a Digital Blur

Wed, 04 Feb 2026 11:29:15 GMT

Today on Leap Forward, we welcome Jared Dowdy, a seasoned learning leader who specialises in architecting digital training strategies for global mobility and automotive operations. Drawing on over fifteen years of retail experience, Jared emphasizes that success relies on using technology to scale "brilliant basics" while prioritizing the human communication skills that tech cannot replace. He encourages leaders to use digital tools to simplify operations and remain agile enough to pivot quickly as the industry evolves

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Ian Dunn - Bridges over Barriers: Designing Education for the Modern Life

Wed, 28 Jan 2026 09:00:00 GMT

Today on the Leap Forward podcast, we welcome Ian Dunn, Provost of Coventry University Group, leading a radical transformation of higher education through curriculum innovation and widening participation. Ian discusses breaking down educational barriers using a flexible six-week block model and the liberating potential of AI to personalize learning at scale. Drawing from his journey as a "maverick" leader, he urges professionals to embrace authentic change and never stop updating their skills. Let’s explore the future of learning.

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Ronnie Wilson - VR, Vocation, and Value: The Future of Inclusive Employment

Wed, 14 Jan 2026 11:03:53 GMT

Today on Leap Forward, we welcome Ronnie Wilson, Founder and Chief Executive of First Step Trust, leading a pioneering social enterprise dedicated to transforming lives and fostering opportunity. Ronnie discusses using virtual reality to help people with mental health challenges gain confidence and skills in a safe environment, illustrating how innovation can remove systemic barriers to employment. He shares insights on the challenge of balancing their social mission with commercial necessity, which provides neutral pressure to generate income.

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Elspeth Briscoe - The New Classroom: EdTech's Mandate to Drive Mastery, Not Just Content

Wed, 03 Dec 2025 10:56:24 GMT

Today on Leap Forward, we welcome Elspeth Briscoe, CEO of Learning with Experts, leading an award-winning global platform that combines experts with small online classrooms. Elspeth shares her journey from leadership roles at eBay and Skype to the EdTech space, now intensely focused on changing human behaviours, not just providing content. She also shares her views on using AI for efficiency alongside human empathy, and key advice for leaders and female founders. Hear how she is smashing the glass ceiling with her secret sauce.

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Stephen Whitton - The Invisible Cost of Silence: Leadership's Role in Psychological Safety

Wed, 26 Nov 2025 12:02:16 GMT

Today on Leap Forward, we welcome Stephen Whitton, founder of [M]enable, who is transforming the conversation around men's mental health and workplace wellbeing. Stephen discusses the vital importance of creating psychologically safe and inclusive workplaces, sharing the personal journey that inspired his advocacy. He offers deep insights into dismantling traditional male stereotypes and fostering vulnerable, empathetic leadership. This is a powerful conversation about owning your story and driving real change. Let's hear how Stephen is leading the charge.

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Justin Spooner - The Multiplayer Mindset: How Creativity and AI Co-Create the Future

Wed, 05 Nov 2025 00:00:00 GMT

Today on Leap Forward, we welcome Justin Spooner, Director at Unthinkable Digital. Drawing on his career in fine art, broadcast media, and cultural innovation. Justin shares his philosophy of collaborative intelligence, explaining how the future of work is not about single-player AI, but about multiplayer AI working within multidisciplinary teams to overcome siloed thinking. Let's explore how to design better intelligence.

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Dr Alex Connock - No More Gatekeepers: Understanding Media's Journey from Oligarchy to AI

Wed, 22 Oct 2025 08:15:38 GMT

Today on Leap Forward, we're joined by Dr. Alex Connock, an Oxford lecturer, serial entrepreneur, and media expert, to discuss how AI is reshaping the creative economy. Dr. Connock shares his journey, from the behemoth magazine industry to the rise of streaming and the creator economy, defining the major shifts as the move from top-down decision-making to the democratization of content distribution.

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Clean Air and the Bottom Line: The Policy Underpinning EV Growth

Wed, 15 Oct 2025 08:50:33 GMT

Today we welcome Sara Sloman, Chief Strategy Officer of Paythru. Paythru solves the "existential problem" of payments being an afterthought in the ecosystem. Sara shares her 22 years in sustainable transport, arguing that EV adoption is underpinned by effective policy. She highlights the "grim" customer experience of public charging and discusses new technology like ISO 15118 for seamless "car-as-wallet" payments. Let's connect the dots to make EV charging invisible and efficient.

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Charlie Cook - The Ten Million Target: Building Scalable EV Systems for a New Era

Wed, 08 Oct 2025 08:06:26 GMT

For this episode of Leap Forward, we sit down with Charlie Cook, CEO and founder of RightCharge, the B2B FinTech that is simplifying complex EV charging payments for company fleets. Charlie details his journey from his roots in clean energy to pivoting his business model, explaining how their technology saves fleets around £1,000 per vehicle per year by optimizing home reimbursement. He also reveals the one trait every entrepreneur needs to survive the chaos of a startup: tenacity.

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Mark Sowerby - Client or Commodity? Building an Agency on Trust and Relationships

Wed, 01 Oct 2025 08:53:37 GMT

On this episode of Leap Forward, we welcome Mark Sowerby of Drive, an expert in automotive PR and communications. Mark explores the specialized, high-growth sector of automotive tech suppliers who are revolutionizing dealer efficiency and profitability. He discusses his journey building a niche agency and emphasizes that effective communication is the engine driving these emerging businesses. Let's start the conversation and find out what accelerates success.

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From Host to Hot Seat: Reflecting with Justin Cooke

Thu, 25 Sep 2025 08:43:28 GMT

I'm Justin Cooke, and for the first time, I'm the one in the hot seat. In this episode, I'll be sharing my personal experience as the host and chairman of Bridge. This journey has been an incredible learning experience - I've even joked that it's been my personal "mini MBA." I'll discuss how the show originated, what I’ve learned from my amazing guests, and the unexpected insights I've gained along the way.

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Gareth Thomas - The Lead Whisperer: A Guide to Client-Driven Growth

Wed, 17 Sep 2025 10:05:53 GMT

Gareth Thomas of Track Back, a former telemarketer turned tech entrepreneur, created a platform to fix huge gaps in automotive lead-management and customer experience.

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Greg Pile - Serious Gaming: How Simulation is Future-Proofing Aviation

Wed, 10 Sep 2025 07:56:52 GMT

On this episode of Leap Forward, we speak with Greg Pile, strategic leadership of Global ATS & Managing Director of Micro Nav, a company in the market of air traffic control simulation. He shares insights on the industry's future, including the role of AI in aviation and the increasing global demand for automation. Join us as we explore the future of aviation from a unique perspective.

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Catalina Schveninger - Human After All: AI, Mentorship, and the Future of Work

Wed, 03 Sep 2025 08:08:29 GMT

Today on Leap Forward, we’re joined by Catalina Schveninger, a veteran leader in the future of work and talent. With over 30 years of experience, Catalina pulls no punches on AI's dramatic disruption of the workforce. She argues for the urgent need to redesign jobs with transparency, champions the return of the critical-thinking generalist, and warns of the dangers of becoming lazy with AI. Get ready to rethink everything you know about your career.

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Fionnuala Duggan - Content, Code, & Curriculum: The Trilogy of Modern Innovation

Wed, 27 Aug 2025 07:42:47 GMT

In this episode of Leap Forward, we’re joined by Fionnuala Duggan, a pioneering strategist at the intersection of technology and content. With a background spanning experimental physics, multimedia innovation at EMI Records, and digital transformation in publishing, she shares her journey through the evolution of digital content - from early interactive media to today’s AI-driven educational tools. Her advice for edtech founders? Focus is everything. Listen in and learn how to spot the next big shift in digital transformation.

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Penny Weatherup - If It Moves, We Measure It: The Metrics of Culture and Crisis

Thu, 21 Aug 2025 07:54:59 GMT

Penny Weatherup joins us to unpack her 18-year journey shaping Volkswagen’s people strategy through industry upheavals – from emissions scandals to digital transformation. She reveals how data-driven talent programs and bold DEI initiatives became competitive advantages, why ‘People Director’ beats HR, and the stakeholder chess game of German automakers.

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Linda Jackson - How Leadership Is Being Rewritten, One Electric Car at a Time

Wed, 13 Aug 2025 15:21:49 GMT

Today on Leap Forward, we welcome Linda Jackson, a seasoned automotive expert who has recently retired after a remarkable career in the industry. Linda offers a unique perspective on the seismic shifts in the automotive world, from an unplanned start with a holiday job at Jaguar to her later role as CEO of Citroen and Peugeot. She discusses the industry's focus on electrification, autonomous technology, and evolving car ownership, and why she thinks the next decade will see more changes than the previous forty years.

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Winston Lee - The Aftermarket Architect: Building Bridges with ETI

Wed, 30 Jul 2025 09:16:19 GMT

On this episode of Leap Forward, we're honoured to feature Winston Lee, Managing Director of ETI in Europe and a pivotal figure in the automotive sector. He dives into bridging the gap between original equipment manufacturers and the automotive aftermarket, discussing the vital roles of advanced diagnostic tools, and specialized equipment. His journey highlights innovation and strategic partnerships. Unlock insights for the automotive future.

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Rachel Kay - From "No" to "Know-How": Crafting Digital Futures

Wed, 23 Jul 2025 09:20:16 GMT

Joining us today is Rachel Kay, Chief Learning Officer at Learning People, a prominent global education provider, specializing in tech and project management qualifications. Rachel delves into the unique approach to curating programs for the tech industry and project management, equipping individuals with professional qualifications for new careers. She discusses how current trends like AI are reshaping the workplace, emphasizing the vital role of critical and analytical thinking. Learn how targeted education is building the workforce of tomorrow.

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Rory Henson - Tomorrow’s Winners: How to Thrive in the Age of AI and Change

Wed, 16 Jul 2025 09:00:00 GMT

We’re joined by Rory Henson, a seasoned investment banker and key figure at Ibis Capital. Rory shares his journey from finance to shaping the edtech and media sectors, offering insights on AI’s transformative role, geopolitical challenges, and the future of skills-based education. He highlights the power of community-driven growth and the importance of adaptability in today’s fast-paced market. Ready to rethink the intersection of finance and innovation?

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Rebecca Tisdale - The Power of Play in Professional Development

Wed, 09 Jul 2025 08:11:07 GMT

Today on Leap Forward, we’re joined by Rebecca Tisdale, a learning and development innovator with a passion for redefining workplace training. From her early days in beauty therapy to pioneering gamified learning programs—like a global retail training app during her time at Lego—Rebecca unpacks how microlearning and play can transform even the most fast-paced industries. Want to turn training into an adventure? Let’s get started!

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Ann Watson - Ctrl, Alt, Engineer: The Great Skills Reboot

Wed, 02 Jul 2025 10:06:31 GMT

In this episode of the Leap Forward podcast, Ann Watson, CEO at Enginuity, discusses how the charity is addressing the critical engineering skills gap in the UK. She shares insights on overcoming challenges like a retiring workforce and rapid technological advancements. Watson highlights Enginuity's innovative solutions, such as skills games and AI-powered training tools, emphasizing collaboration for future-proofing the workforce. Tune in to learn how Enginuity is revolutionizing corporate and enterprise education.

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Jeremy Evans - Decoding the Dealerships: The Algorithmic Engine of Automotive Retail

Wed, 02 Jul 2025 10:06:26 GMT

Jeremy Evans, founder of Marketing Delivery, brings his deep automotive expertise to the world of dealership technology. In this episode of the Leap Forward podcast, Jeremy reveals how his company evolved from a traditional marketing firm into a data-driven tech provider, helping dealers optimize customer engagement through automation and AI.

Jeremy also shares valuable insights on adapting to industry changes, the pitfalls of tech-for-tech's-sake, and why human insight remains crucial in an increasingly digital landscape.

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Paul Meadows - People, Power, Progress: Scania's Sustainable Journey

Wed, 02 Jul 2025 10:06:12 GMT

Paul Meadows, Commercial Training Manager at Scania, brings his extensive experience from the automotive sector to the premium trucking industry. In this episode of the Leap Forward podcast, Paul delves into Scania's exciting journey towards electrification, emphasizing the vital role of human skills in our rapidly evolving, tech-driven future.

Discover how Scania maintains its premium brand promise while navigating these significant industry shifts. Paul also shares insights into the power of curiosity and effective training as key drivers for organizational success.

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Jacqui Barker - From Press to Progress: An Automotive Odyssey

Wed, 02 Jul 2025 10:05:55 GMT

In this episode of Leap Forward, we welcome Jacqui Barker, Global OEM Strategy Director at Keyloop. A dynamic leader in automotive technology and media, Jacqui shares her extensive journey from launching car magazines to shaping IT integration and enhancing the car buying experience.

She champions diversity, offering unique insights on seamlessly combining online and in-person customer journeys in the rapidly evolving automotive world. Discover how her expertise is revolutionizing the future of auto retail and driving innovation within the industry.

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John Veichmanis - From Clicks to Keys: How Carwow Built a Data-Driven Auto Empire

Wed, 02 Jul 2025 10:05:41 GMT

Today on Leap Forward, we’re joined by John Veichmanis, CEO of Carwow, who shares the journey of building one of the world’s largest car review platforms. JV dives into how Carwow bridges content and commerce, helping consumers navigate car purchases while empowering dealers with data-driven insights. He discusses trends like AI-powered auctions, retail media, and the future of omnichannel car buying.

Listeners will gain valuable insights into how Carwow's platform streamlines the car-buying process for consumers and provides unparalleled analytical tools for dealers, fostering efficiency and transparency in a rapidly evolving industry.

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Mikołaj Duh-Imbor - Tuning the Dream: Learning, Living, and Customizing Freedom

Wed, 02 Jul 2025 10:05:35 GMT

On this episode of Leap Forward, we chat with Mikołaj Duh-Imbor, a Harley-Davidson performance specialist whose passion for motorcycles began with childhood dreams of customization. Mikołaj shares his journey from mechanic to tuning expert, highlighting how technology—like advanced diagnostics and AI—is transforming the industry. He also discusses the challenges of balancing mechanical expertise with evolving electronics and offering key advice for aspiring technicians

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Steve Ure - Auto Retail Rewired: The Smarter Way to Sell & Service Cars

Wed, 02 Jul 2025 10:05:14 GMT

Join us on Leap Forward as we welcome Steve Ure from eDynamix—a leader transforming automotive retail through technology.

Discover how listening to dealers led to the creation of their industry-standard online check-in system, born during the pandemic to streamline customer visits. Learn how unified platforms and AI are reshaping the business, from self-service solutions to seamless integrations that eliminate the need for multiple logins.

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Paul Lilly - Brands, Bikes, and Batteries: The Human Side of Automotive

Wed, 02 Jul 2025 10:05:00 GMT

Today on Leap Forward, we’re joined by Paul Lilly, Sales & Operations Director at MG Motor UK Ltd, with decades of experience spanning two-wheel and four-wheel industries. Paul shares his journey from luxury automotive brands to iconic motorcycle manufacturers, highlighting the transformative power of brand connection and technology in automotive.

He discusses the rise of EVs, the balance between performance and sustainability, and the future of workshops in a software-driven world. Paul’s advice? Stay adaptable, curious, and open to the unexpected.

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Lyn Howdon - Stop Selling Cars, Start Selling Forever: The Retention Rx for Automotive

Wed, 02 Jul 2025 10:04:48 GMT

Join us on Leap Forward as we speak with Lyn Howdon, founder of Th!nk Academy Services and a leading expert in automotive retention strategies. Lyn shares her extensive experience, from her early passion ignited at a Ford dealership, to introducing early renewal programs and developing cutting-edge omnichannel platforms. She discusses the critical importance of customer experience in today's market, emphasizing how technology and personalized service drive loyalty.

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Elliott Perks - The Movement Revolution: How Jigcar is Reshaping Automotive Transport

Wed, 02 Jul 2025 10:04:41 GMT

On this episode of Leap Forward, we speak with Elliott Perks, Co-Founder and CEO of Jigcar and an expert in automotive logistics, as we explore tech solutions for automotive transport. Elliott discusses the problems car dealer groups encounter with managing car movement, specifically the lack of visibility, delays, and pricing issues they often face.

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Michelle Wells - Digital Roots, Global Routes: Marketing the Automotive Shift

Wed, 02 Jul 2025 10:04:22 GMT

In this episode of Leap Forward, we sit down with Michelle Wells, VP of Global Marketing at Infomedia—a trailblazer in automotive tech. Michelle takes us through her journey from the digital marketing trenches to spearheading global strategies in a rapidly evolving industry. Her story offers a front-row seat to how leadership, adaptability, and innovation intersect in high-stakes markets.

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Robert Hazelwood - Turntables and Handshakes: The Timeless Truths of Selling Cars

Wed, 02 Jul 2025 10:04:02 GMT

Digital or in-person? The future of car sales is both. In this episode of Leap Forward, we sit down with Robert Hazelwood, Non-Executive Director at Citygate Automotive and a 40-year veteran of the automotive industry. From leading major brands to advising today’s start-ups, Robert shares how dealerships are blending cutting-edge digital tools with personalized service—and why human connections still drive sales in an era of online retail.

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Danny Bluestone - From Flash to ChatGPT: A Punk Rock Guide to Learning, AI, and Not Burning Out

Wed, 02 Jul 2025 10:03:46 GMT

Danny Bluestone, Director Digital Transformation and Innovation at CACI Limited, takes us deep into his pioneering journey through the evolution of digital innovation. With decades of hands-on experience, he reveals how he masterfully merges cutting-edge design principles, intuitive usability, and open-source technology to build seamless, user-centric digital experiences that drive real impact.

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Chris Roberts - The Road Ahead: Chris Roberts on AI, Innovation, and the Future of Cars

Wed, 02 Jul 2025 10:03:28 GMT

On this episode of Leap Forward, Chris Roberts, Group MD of JC Automotive, takes us behind the scenes of his career, from starting in the industry to leading a major automotive group. He dives into electrification, streamlining operations, and how AI is reshaping the industry.

Chris highlights the value of training, customer-focused strategies, and staying ahead of industry changes. For anyone in the field, his insights are a roadmap to thriving in a fast-evolving industry. A must-listen for automotive professionals!

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Allan Cook’s Story - The Empathy & Experience in Engineering

Wed, 02 Jul 2025 10:03:13 GMT

We sit down with Allan Cook CBE, Chairman of the Henry Royce Institute and a veteran engineer with decades of experience in aerospace, defence, and infrastructure.

Allan reflects on his journey from electrician to leading major projects like HS2, emphasizing the importance of talent, technology, and leadership. He shares insights on global collaboration, the rise of AI, and the need for long-term vision in engineering.

Throughout the conversation, Allan highlights the critical role of empathy and interpersonal skills in leadership, drawing from his early days working on the tools to his current role shaping the future of engineering innovation. His key takeaway? Surround yourself with the best, embrace continuous learning, and lead with confidence.

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Graeme Potts - The Art of Leading People: A Conversation with Graeme Potts

Wed, 02 Jul 2025 10:02:57 GMT

On today’s episode of Leap Forward, we’re joined by Graeme Potts, a highly experienced leader in automotive retail and the CEO of Eden Motor Group. Graeme’s career began in dealership operations, and over the years, he climbed the ranks, ultimately founding Eden Motor Group. Under his leadership, the company has grown into a prominent player in the UK automotive sector, with over 20 dealerships and a diverse portfolio representing brands like Vauxhall, Mazda, Hyundai, and more. In this conversation, Graeme opens up about his journey, the evolution of the automotive industry, and how he’s successfully steered Eden Motor Group through significant shifts, including the rise of electric vehicles and changes in customer expectations.

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Victor Valentin - Sales, Strategy, and Innovation in a Changing Market

Wed, 02 Jul 2025 09:55:40 GMT

In this episode, Victor Valentin, VP of Sales and Customer Experience, reflects on his shift from engineering to leading sales across 43 markets. He explores customer focus, data-driven strategies, and modern training methods like AI and microlearning. Victor also breaks down market challenges like EV adoption and shifting consumer demands, sharing practical lessons on leadership and growth in a changing industry.

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Matt Galvin - Building Tomorrow's Brand: Polestar’s Playbook for Talent & Culture

Wed, 02 Jul 2025 09:55:23 GMT

In this episode of Leap Forward, we’re joined by Matt Galvin, Managing Director of Polestar UK, who shares his journey from car sales to leading a disruptive electric vehicle brand. Matt discusses Polestar’s commitment to design and sustainability, the challenges of EV adoption, and the role of innovation in shaping the future of mobility.

He also emphasizes the importance of customer experience, agile leadership, and building a strong team culture. Listen in, this one’s electric.

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Nancy Rignall - Customer Retention and the EV Shift in Automotive with Nancy Rignall

Wed, 02 Jul 2025 09:54:21 GMT

On this episode of Leap Forward, we sit down with Nancy Rignall, founder and managing director of Prospecting Dynamics, to discuss her journey in the automotive industry. From her early days at Ford to leading a business focused on customer retention, Nancy shares insights on EV adoption, shifting consumer behaviour, and the role of human connection in a tech-driven world. She also offers advice on navigating industry challenges and championing diversity.

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Developing People, Building Leaders: Insights from Sarah Dawson

Wed, 02 Jul 2025 09:53:47 GMT

In this Leap Forward podcast episode, Sarah Dawson shares her journey from retail to leadership roles in the automotive industry. She highlights the importance of transferable skills like communication and coaching in helping managers shift from autocratic to consultative leadership. Sarah discusses how technology, like Zoom and Teams, enhances training, advocating for flexible, modular learning tailored to roles. Tune in for a dose of inspiration!

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Sir Conor Burns - From Thatcher to Truss: A Look Inside Westminster’s Power Games

Wed, 02 Jul 2025 09:44:19 GMT

Imagine being falsely accused and losing it all - in full public view. In today's Leap Forward, we reveal how Sir Conor Burns turned personal and political setbacks into powerful comebacks. Former trade minister, political strategist, and now a driving force in UK-US commerce. Sir Conor reflects on resilience in public life, the evolution of global trade, and his current mission to bridge business opportunities across the Atlantic. From navigating post-Brexit challenges to his exoneration after false accusations, Sir Conor shares invaluable insights about perseverance in leadership - proving that integrity and determination ultimately prevail in both politics and business.

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Driving Leadership: Rebecca Martin’s Journey from Ford to the Future

Tue, 01 Jul 2025 23:00:00 GMT

Rebecca Martin shares her incredible journey from graduate trainee in Australia, through seven years in the upper echelons of Ford Motor Company, to the present as Director of a leading consultancy delivering leadership training. Rebecca brings insight from her broad and deep experience in her various roles as General Manager, Chairman, Mentor, Founder, and Director. She offers her thoughts on leadership, career development, and navigating global markets, making this episode of Leap Forward essential listening for aspiring leaders and automotive professionals alike. She also touches on the future of hybrid and electric vehicles. You won’t want to miss Rebecca’s inspiring story and insights.

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Paul Jordan - How AI and Video Are Transforming Automotive Retail

Tue, 01 Jul 2025 09:41:33 GMT

Paul Jordan, the head of Secret Service and an industry veteran speaks with us today to unpack the transformations happening in automotive retail. He shares his views on how dealerships are becoming more customer-focused, driven by AI and video technology, and discusses the evolving dynamics between manufacturers, dealers, and consumers. If you're keen on the future of car buying and servicing, this episode offers plenty of insights to stay ahead of the curve.

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Simon Poole - Leadership & Change in the Automotive Industry with Simon Poole

Tue, 01 Jul 2025 09:31:58 GMT

On this episode of Leap Forward, Simon Poole, Commercial Director at Citygate Automotive, discusses the importance of adaptability in a rapidly evolving industry, sharing insights into digital transformation, talent management, and the vital role of diversity in shaping the future of the automotive world. Packed with actionable advice and forward-thinking strategies for professionals at every level, this episode is a must-watch.

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Driving Change in Auto Finance with Jack Allman

Tue, 01 Jul 2025 08:02:05 GMT

Jack Allman, co-founder and Chief Commercial Officer of Bumper, joins this episode of Leap Forward. In this conversation, Jack discusses Bumper's innovative 'buy now, pay later' solutions designed to ease the unexpected financial burdens of car repairs.

With over a decade of experience scaling the business across the UK and Europe, he shares insights on tackling industry challenges, driving digital transformation, and the human element behind their technology. Let's get into this discussion about innovation, and the future of automotive payments.

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Empowering Teams & Customer Experience with Kerry Thompson

Tue, 01 Jul 2025 07:55:46 GMT

In this episode of Leap Forward, we are joined by Kerry, founder of Akeno LTD and a seasoned expert in business transformation with over two decades of experience. Kerry shares her insights on leveraging systems to enhance customer experience, the critical role of empowered and knowledgeable teams, and the importance of seamless omnichannel strategies. With a track record of driving organisational change and innovation, Kerry offers valuable perspectives on empowering people for long-term success. Don't miss this engaging conversation with a true pioneer of change and innovation!

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Tim Tozer - Leadership, Mentorship, and the Future of Automotive and Finance

Tue, 01 Jul 2025 07:48:38 GMT

Have you ever wondered what it takes to lead and transform industries as diverse as automotive and finance? In this episode of the Leap Forward Podcast, we’re joined by Tim Tozer, Chairman of the Board at Allianz UK and a seasoned expert with decades of experience at the helm of some of the world’s most recognised companies.

From his early career at Leyland Cars to leading GM Vauxhall as Managing Director, Tim takes us on a journey through the highs and challenges of turning businesses around, navigating global markets, and building resilient teams. With his vast knowledge, Tim explores the evolution of the automotive sector, touching on everything from the rise of Chinese manufacturers to the hybrid versus electric vehicle debate.

Tim also delves into the cultural and strategic nuances of doing business in regions like Japan and China, sharing insights into the transformative power of mentorship and how transferable skills bridge industries. He reflects on leadership lessons, including how adaptability and a clear vision can shape a career—and an industry.

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Peter Cottle - Decoding the Future of Automotive Finance and Retail

Tue, 01 Jul 2025 07:41:09 GMT

Have you ever wondered what it takes to navigate automotive finance? In this episode of the Leap Forward Podcast, industry veteran Peter Cottle shares his remarkable journey and insights. From starting his career at Lloyds Bank to taking on leading roles in prominent motor finance companies like Lombard, Jaguar Cars Finance, and PSA Finance, Peter brings unparalleled experience to the table.

We explore the evolution of car finance products, from the early days of hire purchase to the rise of PCP (Personal Contract Purchase), leasing, and subscription services. Peter also delves into the challenges and opportunities facing the industry today, including the impact of technology, regulatory pressures such as consumer duty and discretionary commission, and changing customer behaviours.

Peter discusses key trends such as the growing importance of customer retention, and the balancing act between dealers, manufacturers, and finance providers. He offers advice for those entering the industry, emphasising the exciting opportunities, career progression, and resilience of the automotive sector.

With decades of experience, Peter's insights provide a look at the past, present, and future of automotive retail finance. So, don’t miss this episode as we uncover lessons in leadership, adaptability, and building trust in a changing market.

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Guy Allman - The Future of Dealerships: Insights from an Industry Pioneer

Wed, 25 Jun 2025 23:00:00 GMT

In this episode of the Leap Forward Podcast, we're joined by Guy Allman, a veteran in automotive retail whose career has shaped how dealerships operate today. As the founder of BTC in 1989, Guy revolutionised automotive training and consultancy, but that's just the beginning of his story. His innovative mindset led him to transform service departments across 3,500 dealerships in 25 international markets, through the implementation of a ground-breaking electronic vehicle health check system.

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Kim Lewington - Inside the World of Aviation and Inspiration

Tue, 24 Jun 2025 23:00:00 GMT

Curious about how mentorship can transform young lives? In this episode of the Bridge Leap Forward podcast, we are joined by Kim Lewington, MBE, a volunteer with Fly2Help aviation charity. With decades of experience in aviation, including roles as an Air Traffic Controller and Landside Operations Manager, Kim continues to inspire and guide young people through taster days, school visits, and aviation career programmes.

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Russell Younghusband - Driving Innovation: AI, Talent Retention, and the Future

Mon, 23 Jun 2025 18:19:57 GMT

Curious about how the automotive industry is embracing new technologies? In this episode of the Leap Forward podcast, we sit down with Russ Younghusband, an expert in automotive technology and rugged computing. As the Global Automotive Director of Getac, Russ draws on his wealth of experience to give us valuable insights into the challenges and opportunities emerging from the digital transformation of the automotive industry.

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Serena Joseph - Inside the World of Risk, Compliance, and Governance

Mon, 23 Jun 2025 18:07:19 GMT

In this episode of the Bridge Leap Forward podcast, we welcome Serena Joseph, a leading consultant in risk and compliance whose career began as a graduate trainee at Barclays. Serena shares her remarkable journey and offers valuable insights into how the regulatory landscape has evolved, with a focus on the importance of Consumer Duty, Duty of Care, and addressing the needs of Vulnerable Customers in today’s business environment.

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From Trainee to Industry Leader: Insights from Tony Campbell

Mon, 23 Jun 2025 18:04:18 GMT

In this episode of the Bridge Leap Forward podcast, we’re thrilled to chat with Tony Campbell, CEO of the Motorcycle Industry Association, as he takes us on a journey through his remarkable career. From leaving school at 16 and stepping into a trainee manager role at a restaurant, to becoming a leader in the automotive and motorcycle industries.

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Embracing Technology in Leadership with Daksh Gupta

Mon, 23 Jun 2025 17:55:48 GMT

In this episode of the Bridge Learning Technology Leap Forward podcast, we’re excited to sit down with Daksh Gupta, Group CEO of Huws Gray, the UK’s largest independent builders’ merchant.

Daksh has had an incredible career so far, from his role as CEO of Marshall to his extraordinary achievements in the automotive industry, and he’s here to share with us the insights he’s gained along the way. We’ll dive into Daksh’s experiences, exploring the strategic choices that propelled his business to new heights and the challenges he faced transitioning to a larger organisation.

We’ll also discuss what the builders’ merchant sector looks like today, uncover the strategies that keep Huws Gray ahead of the curve, and hear about Daksh’s vision for the future. Join us for a podcast packed with industry insights as we take a closer look at the lessons Daksh has learned on his path to success.

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Driven by Change: Navigating Career and Industry Evolution in the Automotive Sector

Wed, 30 Oct 2024 06:28:11 GMT

Driven by Change: Navigating Career and Industry Evolution in the Automotive Sector

Join us in this insightful episode of the "Driven by Change" podcast as we explore the transformative journey of a seasoned automotive professional from mechanic to industry leader. Our guest shares his extensive experience and valuable lessons from over three decades in the automotive sector, detailing the shift from traditional mechanics to modern automotive technologies. This episode delves into the significance of mentorship, continuous learning, and the crucial role of technological advancements in shaping automotive careers.

Discover how businesses like Halfords are adapting to the changing landscape through innovation in training, recruitment, and workplace diversity. Learn about the challenges and opportunities presented by electric vehicles and digitalisation in the industry. Whether you're a professional in the automotive field, a technology enthusiast, or someone passionate about career development, this podcast offers a wealth of knowledge and insights into navigating professional growth and industry evolution.

Key Topics Discussed:

Career transitions in the automotive industry
The impact of technology on automotive practices
Strategies for attracting and retaining skilled talent
The role of diversity and inclusivity in business growth
Future trends in automotive technology and training

Perfect for industry professionals, educators, and students in the automotive and tech sectors, this episode is a must-listen for anyone looking to understand the future of automotive technology and workforce development.

Bridge Learning Tech - https://bridgeLT.com

The Leap Forward Podcast - https://bridgeLT.com/podcast

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Embracing Innovation: Navigating the Future of Automotive Skills

Thu, 24 Oct 2024 05:33:00 GMT

Embracing Innovation: Navigating the Future of Automotive Skills

Join industry veteran Sarah Sillars, OBE as she explores the seismic shifts reshaping the automotive sector. In this must-listen episode, discover how cutting-edge technology, artificial intelligence, and digitalization are transforming the skills landscape in the auto industry.

Key topics include:

The future of automotive apprenticeships
Diversity and inclusion initiatives like the Automotive 30% Club
Emerging roles in cybersecurity and AI for vehicles
The rise of omnichannel retail in car sales
Adapting to electric and autonomous vehicle technologies
Soft skills crucial for customer service in a high-tech world
Global trends, including the impact of Asian automotive brands
Innovative approaches to training and skills development

Whether you're an automotive professional, a tech enthusiast, or a business leader, this podcast offers invaluable insights into the intersection of technology and talent in one of the world's most dynamic industries.

Learn how continuous learning, data-driven decision-making, and embracing change are essential for success in the modern automotive landscape. Gain a competitive edge by understanding the skills that will drive the industry forward.

Bridge Learning Tech: https://bridgeLT.com

Podcast Home: https://bridgeLT.com/podcast

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Driving Change: Navigating Leadership and Innovation in the Automotive Industry

Wed, 16 Oct 2024 14:03:16 GMT

Driving Change: Navigating Leadership and Innovation in the Automotive Industry

Join us in this enlightening episode of "Driving Change," where we sit down with Jim Saker, a top influencer in the automotive industry, recognized among the Power 100 most influential people. Dive into a comprehensive discussion on the evolving dynamics of the automotive sector, touching on crucial topics such as electric vehicle (EV) technology, government regulations, and the global shift towards sustainable transportation.

In this podcast, Jim shares his extensive experience and insights on:

The Impact of Government Policies on Automotive Innovation: Explore how decisions like the UK's 2030 ban on internal combustion engines are reshaping the industry.

Leadership in Times of Technological Disruption: Learn about the skills and qualities that define effective leadership, particularly in a sector experiencing rapid change.

Educational Challenges and Opportunities: Discover the importance of adapting educational programs to meet the needs of modern automotive technology and management.

Jim also discusses the strategic implications of global market dependencies, particularly concerning China's dominance in the EV market, and offers personal anecdotes that highlight the human side of automotive business leadership.

Whether you're a professional in the automotive industry, a student aspiring to enter this field, or simply interested in the intersection of technology, policy, and leadership, this episode provides valuable insights into the challenges and opportunities that lie ahead.

Bridge Learning Tech: https://bridgeLT.com

The Leap Forward Show: https://bridgeLT.com/podcast

Founder & CEO: Vlad Shishkaryov

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Reinventing Wheels: The Tech Revolution Driving Mobility's Future

Tue, 08 Oct 2024 16:23:16 GMT

Reinventing Wheels: The Tech Revolution Driving Mobility's Future

Join us for an enlightening conversation with Chris Mason, CEO of FISITA, as he unveils the cutting-edge advancements shaping the automotive industry's future. In this episode, we explore:

The evolution from traditional automotive engineering to mobility technology
How AI, machine learning, and big data are revolutionizing vehicle design
The shift towards electrification and sustainable transportation solutions
Bridging the gap between academia and industry in engineering education
The changing role of technologists in automotive boardrooms
Strategies for attracting and retaining top talent in the mobility sector
FISITA's role in fostering global collaboration and innovation
The impact of COVID-19 on R&D and virtual engineering
Preparing for the future of autonomous and connected vehicles
Insights into the upcoming World Mobility Summit

Whether you're an automotive professional, tech enthusiast, or industry leader, this podcast offers invaluable insights into the intersection of technology and mobility. Discover how the automotive sector transforms into a hub of innovation, sustainability, and cutting-edge technology.

Learn about the skills needed to thrive in this rapidly evolving industry and gain a competitive edge by understanding the trends shaping the future of transportation.

Stay ahead of the curve in the fast-paced world of automotive technology. Listen now and gear up for the mobility revolution!

Video podcast: https://www.bridgelt.com/podcast/chris-mason

Bridge Learning Tech: https://bridgeLT.com

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Driving Innovation: Steve Nash on Transforming the Automotive Industry

Wed, 02 Oct 2024 08:21:50 GMT

Driving Innovation: Steve Nash on Transforming the Automotive Industry

In this podcast episode, Steve Nash shares his extensive career journey in the automotive industry, highlighting his path from a summer job to becoming a key figure at BMW, where he spent 26 years.

Nash discusses his various roles, including setting up BMW's right-hand drive engineering program and becoming a director involved with BMW, Mini, and Rolls-Royce.

He also talks about his involvement with the Institute of the Motor Industry (IMI), where he has served as Chairman and president for a decade, and his current role as CEO since 2013.

Nash emphasises the importance of professional standards in the automotive sector, the industry's ongoing technological transformations, and the necessity of regulation and training for new technologies.

He concludes by advocating for diversity and inclusivity in the industry to address the high number of vacancies and the need for a skilled workforce.

Visit Bridge Learning Tech: https://bridgeLT.com

Video Podcast: https://bridgeLT/podcast

Episode Video Cast: https://bridgelt.com/podcast/steve-nash

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Future of Car Buying. Who Drives the Journey

Wed, 25 Sep 2024 17:45:18 GMT

Navigating the Digital Roadmap: Ian Plummer on AutoTrader's Data-Driven Revolution in Car Buying

Today on Leap Forward, we sit down with Ian Plummer, the Commercial Director at AutoTrader, to explore how digital transformation is revolutionising the way we buy and sell cars. Ian shares how AutoTrader uses data, AI, and machine learning to reshape the automotive market, giving us a glimpse into the future of the industry.

We'll also discuss the challenges around electric vehicle affordability, the evolution of omnichannel car buying, and how sustainability is becoming a central focus in the automotive world. If you’re keen to stay ahead of the curve in the world of car sales and technology, this episode is full of valuable insights.

bridgeLT.com

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