• Successful SPD students demonstrate self-motivation, resilience, and the right mindset to overcome challenges

• Effective SPD education goes beyond textbooks to include guest speakers, real lab experiences, and discussions about patient impact

• Finding externships and mentorship opportunities is crucial for students completing certification requirements

• Students should utilize resources like Beyond Clean podcast and network with industry professionals

• SPD professionals act as "superheroes without capes," handling instruments that save lives without patient recognition

• Building confidence through practice and teamwork helps students master complex skills and information

• Current SPD students value hands-on lab experiences and the opportunity to make a difference in patient care

For coaching to elevate your SPD career, visit sterilizationstation.org to explore our three-tier program designed to create your success roadmap.

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• Growth mindset believes abilities improve with effort while fixed mindset assumes skills are static

• Real-world examples show how perspective transforms workplace challenges into learning opportunities

• Catch negative self-talk and use the power of "yet" to reframe limitations as temporary

• Surround yourself with growth-minded colleagues who encourage questions and constructive feedback

• Handle mistakes with grace and responsibility rather than defensiveness

• Ask better questions about the "why" behind sterile processing procedures

• The whole department benefits when individual technicians commit to continuous growth

• You're not stuck or behind—you're in a process of development like instruments being prepared

Keep growing, keep believing, and keep showing up because the cleanest tools come from the strongest minds. Follow us on Instagram @sterilization_station52 or email questions to sterilizationstation@outlook.com.

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Sterile processing veteran Tameka Jones shares unfiltered insights about what it really takes to succeed in SPD, going beyond classroom theory to prepare students for real-world excellence.

• SPD work requires deep understanding of instrumentation, protocols, and manufacturer instructions
• Most students underestimate the level of commitment required in sterile processing
• The disconnect between classroom learning and floor reality requires personalized instruction
• "Return demonstration" teaching ensures students truly understand processes before certification
• Sterile processing should be viewed as a starting point with numerous career advancement paths
• Making training personal by visualizing preparing instruments for loved ones increases commitment
• Military discipline and "one band, one sound" mentality helps maintain excellence even during challenges
• Pride comes from knowing your work prevents infections and ensures successful surgeries
• Tameka's facility has maintained zero infections over seven years through meticulous practices
• Creating supportive environments where everyone's input is valued fosters growth mindset

Share this episode with your SPD class or mentor. Write down your biggest takeaway and tag us with #ToughLoveSPD or #SterilizationStation to join the conversation!

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Curiosity drives quality in sterile processing. That's the fundamental message from Diana Anderson, an 18-year healthcare veteran who transformed her career from bedside nursing to sterile processing leadership by constantly asking "why?" 

Join us for this fascinating exploration of quality systems in sterile processing as Diana shares practical wisdom gained through her journey. She reveals how understanding the clinical application of instruments creates powerful learning moments: watching a rigid laparoscope connect to a camera or viewing surgical technique videos for orthopedic procedures brings clarity to the meticulous work of reprocessing. Diana's approach emphasizes consistency – standardized processes, regular auditing, and accessible documentation that shows "what good looks like."

The conversation delves into real-world challenges every sterile processing department faces: navigating complex manufacturer IFUs, building effective multidisciplinary teams, and fostering partnership with the OR. Diana's innovative solutions include leveraging SharePoint for digital standard work, utilizing electronic tracking systems to display step-by-step instructions, and facilitating cross-training between departments. She emphasizes the value of bringing frontline technicians into improvement discussions since they encounter the daily realities of implementation.

What emerges is a philosophy that balances regulatory compliance with practical application. "If it's hard, it's challenging, it's probably the right work," Diana observes, especially when patient safety hangs in the balance. Whether you're new to sterile processing or a seasoned veteran, this episode offers valuable strategies for elevating quality in your daily operations through curiosity, standardization, and collaborative partnership. Connect with Diana on LinkedIn to continue the conversation about building excellence in sterile processing.

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What if the key to your medical device success isn't in the OR, but in the basement? The Sterilization Station podcast uncovers a powerful but overlooked influence on device outcomes - the relationship between sales representatives and Sterile Processing Departments.

Host Bill Rishell welcomes Gyda Loveres, an experienced medical device sales leader who started her career by dropping off trays at SPD. Their conversation reveals how treating SPD professionals with respect, communication, and emotional intelligence transforms transactional interactions into partnerships that drive success.

"Treat people like people," Gyda  emphasizes throughout this eye-opening discussion. SPD teams juggle countless priorities while ensuring patient safety through proper instrument reprocessing. When sales representatives recognize these challenges and communicate effectively, everyone benefits - especially patients.

The episode explores practical strategies for building productive SPD relationships, from advance communication about cases to small gestures like separating dirty instruments. Gyda shares how strong SPD partnerships have "saved her butt" countless times, with staff alerting her to competitor activities and protecting her instruments. Meanwhile, Bill offers the perspective that reps are "patients" deserving exceptional service.

Whether you're a medical device professional seeking better case outcomes or a sterile processing technician navigating vendor relationships, this conversation provides actionable insights to transform your approach. The message is clear: the SPD-sales connection isn't just about logistical efficiency—it's about recognizing our shared humanity in service of better patient care.

Want to build stronger bridges between SPD and sales? Listen now and discover how communication, respect, and collaboration create a win-win scenario for everyone involved in the surgical care journey.

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Etay Gafni, founder of LayerJot, shares how AI technology is transforming sterile processing by supporting technicians with instrument identification and tray management solutions. His company's innovations help SPD teams work more efficiently while improving accuracy and reducing workload.

• LayerJot began after visiting an SPD department and recognizing the challenges technicians face memorizing thousands of instruments
• Building AI that can recognize surgical instruments required tens of thousands of photos and specialized algorithms to identify subtle differences
• SID (Surgical Instrument Directory) provides free access to a catalog of 3.5 million instruments through mobile app or website
• New SID 4.0 features include the ability to scan count sheets to instantly access instrument information
• Count Sheet AI helps departments manage their instrument lists with standardized descriptions and images
• Tray Inspector allows comparison between physical instruments and count sheets to identify equivalents or mismatches
• ORStats uses AI cameras in operating rooms to track which instruments are actually used during procedures
• Data from ORStats helps facilities reduce tray sizes by 30-50% through evidence rather than opinion
• LayerJot's philosophy focuses on supporting rather than replacing SPD professionals
• All products available through layerjot.com with free options and trial periods

Access LayerJot's free SID app at layerjot.com or through app stores to start exploring their surgical instrument catalog today.
Still using outdated count sheets that slow you down with errors and confusion? Say goodbye to guesswork and hello to Count Sheet AI—an intelligent tool that transforms messy lists into clean, image-rich, standardized sheets in seconds. ⚙️ Save time, boost accuracy, and simplify SPD workflows today. 👉 Click to learn more: 
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In this episode of Sterilization Station, we challenge the dangerous mindset of “just another day” in sterile processing and uncover the deeper purpose behind every shift. Behind every tray, scope, and instrument is a real patient — someone’s story, someone’s life. Your hands are part of their healing.

🔍 In This Episode:

• 💡 Why “just another tray” is never just that — each one holds a human story.
• ⚠️ The real danger of becoming desensitized to the importance of our work.
• 🧠 Visualization techniques to reconnect with your purpose and see the people you serve.
• 🔄 Six mindset shifts to transform routine into meaningful contribution.
• 🌙 How every shift — day, evening, and overnight — carries unique impact and value.
• 🪞 Moving from a mindset of recovery to reflection after long, demanding shifts.
• 🎉 Why celebrating invisible wins matters — and how to do it meaningfully.

What you do today echoes forever.Stay sharp. Stay sterile. Stay lit with purpose.
Because this is not just another day.

💡 Tools We Trust:

• 🔧 Countsheet AI By LayerJot – Automate documentation, reduce errors, and reclaim time in SPD.

Interested to learn more how countsheet ai can helo your hospital, surgery center, etc: https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fqr.me-qr.com%2Fl%2Fsterilizationstation&data=05%7C02%7C%7Cd8807713c72047e3722808ddadb26475%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C638857703908806457%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=zQOjRcwCJ3dW2CFZworURgbA0tLqs%2FBk19WhkfrOl3k%3D&reserved=0

📬 Connect with Us:
🌐 www.sterilizationstation.org
📧 sterilizationstation@outlook.com

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Every day in sterile processing, we're writing our legacy not with ink or on resumes, but through how we make people feel and the impact we leave on others.

• The difference between ego and legacy: ego seeks personal recognition while legacy focuses on who we've helped grow
• Five legacy killers: saying "it's not my job," correcting to control rather than coach, needing to be the smartest person, holding grudges, and belittling others
• Ways to build lasting legacy: speaking encouragement aloud, being consistent, apologizing quickly, owning mistakes, and defending others when they're not present
• Your name carries a narrative—what story will follow when people mention you after you're gone?
• You will be remembered not by how many trays you processed, but by how many hearts you touched while processing them
• If you don't like the legacy you're creating, it's never too late to rewrite your story

If you're seeking coaching or leadership training, please reach out. We have a three-tier program available to help you grow in your profession.

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Surgical technologists ensure every instrument is sterile and ready when surgeons need them, serving as vital team members in the operating room while also training future professionals in this specialized healthcare field.

• Discovery of surgical technology often happens unexpectedly, as with Haley who switched from nursing after experiencing her first OR rotation
• Developing a "surgical conscience" means maintaining sterility standards and patient safety even when no one is watching
• Successful surgical techs must master multitasking, anticipating surgeons' needs while monitoring multiple activities in the OR
• Collaboration between surgical techs and sterile processing departments creates crucial safety checks for patient protection
• Standardization through regular meetings between departments enhances efficiency and effectiveness in surgical settings
• Continuing education and professional development pathways are essential for career advancement in surgical technology
• The profession is moving toward licensure to standardize education and practice across all states
• Cleveland Clinic's collaborative approach serves as a model for interdepartmental teamwork in healthcare settings
• First exposure to the OR can be intimidating but provides valuable perspective on the importance of instrument preparation

"Healthcare needs people who care. Don't go into this because you want to make a million dollars. Go into this because you really care about other people and you want to make the world a better place, and you can do that by each surgery that you perform."

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Sterile processing excellence is built on two powerful habits: organization and consistency, which directly impact workflow, team culture, and patient safety. Carol Malone joins us to explore how these fundamental traits form the foundation of trust in healthcare settings.

• Leaving workspaces clean and stocked is an act of kindness to coworkers and yourself
• Disorganized spaces create ripple effects that impact morale and workflow efficiency
• Visual systems like labeled storage, cleaning logs, and standardized workstations support consistency
• SCOPs (Self-Created Operating Procedures) develop when staff lack understanding of the "why" behind procedures
• Quality must always take priority over quantity in instrument processing
• Proper documentation and checklists ensure everyone receives consistent training
• Respect and simple courtesies cost nothing but contribute significantly to team cohesion
• Leaders who address conflicts quickly and hold regular one-on-ones strengthen departmental culture
• Consistent standards ensure no one can tell which technician processed a tray by its quality

Email us at sterilizationstation@outlook.com or connect with Bill Rochelle on LinkedIn to share your thoughts or suggest topics for future episodes.

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Standing at the threshold of your sterile processing career, that first interview can feel like a daunting challenge. But what if you could transform those nerves into your greatest advantage?

This episode of Sterilization Station is dedicated to sterile processing students and externs ready to take that crucial first step into the professional world. We're breaking down the mindset shift that changes everything: you're not begging for a job—you're offering your work ethic, reliability, and hunger to learn to a department that needs precisely what you bring.

Through five game-changing interview strategies, you'll discover how to articulate your "why" with authenticity, master the essential terminology that shows your commitment, and bring concrete examples that prove your capabilities beyond classroom learning. Learn the subtle but powerful impact of professional presentation and the types of questions that make hiring managers take notice. The right department isn't just hiring hands; they're hiring a mindset, a teammate, and a future leader.

Whether you're feeling uncertain about your qualifications or simply want to ensure you make your best impression, these strategies will help you walk into that interview standing tall in your growth. As one student recently demonstrated after implementing these techniques, the difference between being overlooked and standing out often comes down to how you frame your training experience and show up with confidence.

Ready to transform how you approach your sterile processing interview? Share this episode with a classmate who's interviewing soon, follow Sterilization Station on your favorite podcast platform, and tag us on social media with your interview win using #SterilizationStation. Your career journey starts with believing you belong at the table—because you absolutely do.

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Candice Plasan navigates the precision-driven worlds of surgical technology and tattoo artistry, bringing passion and creativity to both realms while drawing surprising connections between them.

• Candice's path to surgical technology was inspired by her mother's brain aneurysm during her high school years
• After technical school, she fulfilled her goal of working in the same hospital that saved her mother's life
• The high-pressure environment of surgery requires quick adaptation, precision, and emotional resilience
• Hospital culture creates "uniform chaos" where teams align instantly during emergencies despite hierarchical tensions
• Her current role as Guardian Service Specialist at Richard Wolf Medical Instruments allows her to build meaningful relationships across hospital departments
• Apprenticing in tattoo artistry fulfilled her lifelong artistic passion that she had kept private for years
• Her husband, also a tattoo artist, has been instrumental in encouraging her creative development
• Surgical experience enhances her understanding of anatomy, improving her artistic abilities
• Medical knowledge of sterilization and safety protocols transfers directly to professional tattoo practices
• Recently launched Family Tradition Tattoos as a creative lifestyle brand with her husband
• Recognized as GSS of the Year, validating her passion and expertise in medical equipment servicing
• Planning to bring creative approaches to medical environments through future projects

If you enjoyed this episode, subscribe, leave a review, and share with someone who might need encouragement to blend their own diverse passions.

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Burnout in sterile processing is a silent epidemic affecting the healthcare heroes who ensure every surgical instrument is safe for patient use. What causes dedicated SPD professionals to reach their breaking point, and how can we create more sustainable work environments?

In this candid conversation with sterile processing thought leader Hank Balch, founder of Beyond Clean, we dive deep into the ten most common factors contributing to burnout in SPD departments nationwide. From the crushing weight of understaffing to the psychological impact of constant high-stakes work, Hank shares insights gained from years leading departments and advocating for the profession.

The discussion takes an unexpected turn when Hank challenges conventional wisdom about certification as the primary path for career advancement in sterile processing. "We've been singing that song for 50 years," he notes, suggesting that the industry has perhaps placed too much emphasis on certification alone while overlooking other pathways for recognition and growth.

Leaders will find practical guidance for creating burnout-aware cultures through transparency, appropriate accountability, and recognition of both professional and personal challenges. Meanwhile, frontline technicians will discover validation for their experiences and strategies for protecting their well-being while continuing to perform critical patient safety work.

Whether you're feeling the effects of burnout yourself or leading a team through challenging times, this episode offers both understanding and actionable solutions. Share it with your colleagues, managers, or anyone who needs to hear that they're not alone in this essential but often overlooked healthcare field. The fight against burnout in sterile processing starts with acknowledging the problem and coming together as a community to support one another.

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The externship drought in sterile processing education creates a significant barrier for students who've completed their coursework but can't find clinical placements to finish certification. Bill Rishell offers 25 proven strategies to break through this challenge and secure the hands-on experience needed to launch your career.

• Connect with local HSPA or CBSPD chapters to build professional relationships with decision-makers
• Ask instructors for alumni contacts who might provide referrals
• Network with SPD leaders on LinkedIn by creating a professional profile
• Offer to shadow before requesting an externship to build trust
• Reach out to surgical techs, nurses and transporters for internal referrals
• Follow up with hospitals every 7-10 days to demonstrate persistence
• Keep a detailed tracker of applications to organize your follow-up efforts
• Investigate if hospitals partner with specific programs you could enroll in
• Apply to smaller surgery centers and outpatient clinics that may be less competitive
• Contact SPD departments directly rather than just applying through HR
• Create a professional LinkedIn profile highlighting your search
• Request recommendation letters from your program to strengthen applications
• Develop a one-page resume specifically for externship applications
• Volunteer elsewhere in a hospital to make internal connections
• Engage actively in online SPD communities for networking
• Offer flexible hours including nights and weekends that others might avoid
• Write personalized emails sharing your passion and personal story
• Drop off resumes in person when possible to make an impression
• Create comprehensive externship pitch packets with all documentation
• Ask smaller facilities if they can make exceptions to their usual policies
• Apply to at least 25 different locations to increase your chances
• Don't assume silence means rejection – follow up consistently
• Consider opportunities that require travel if necessary
• Prepare a concise value proposition statement for interviews
• Maintain belief that your persistence will eventually pay off

Keep knocking, keep showing up, and don't you dare give up. Share your experiences with the community by tagging Sterilization Station on social media and connecting with others on the same journey.

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Sterile processing coaches provide essential support for SPD professionals navigating increasingly complex medical instruments and heightened patient safety standards in 2025. A coach serves as your guide through the journey from basic memorization to true mastery, meeting you where you are and helping you grow with purpose.

• Understanding what a sterile processing coach is – not just a trainer, but someone who explains the "why" behind procedures
• Exploring the complex 2025 SPD landscape with robotic instruments, digital tracking systems, and stricter compliance
• Recognizing coaching as essential rather than optional in today's demanding environment
• Learning how coaching transformed "Marcus" from nearly quitting to mentoring others
• Understanding why coaching works – focusing on thinking skills rather than mere task completion
• Discovering how coaching helped "Jasmine" overcome exam anxiety and pass her CRCST with 91%
• Exploring the three-tier coaching program for different career stages
• Tier one focuses on foundations for new techs and students
• Tier two helps working techs level up with case-based training
• Tier three prepares leads and educators with leadership development

To apply for coaching, DM the word "coach" or visit www.sterilizationstation.org and click "Get Coaching" in the top right corner. You can also email sterilizationstation@outlook.com for more information or to schedule an exploratory call fill out this form : https://docs.google.com/forms/d/16w5ERl1PRtdJ4iHrPbirBG9o6DpBUSfVITjU5NonK0k/edit?usp=sharing_eil&invite=CO7JrvgL&ts=6803c9a1

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Cliff Russell from SterisIMS takes us through the "Y" in our CYCLE mini-series, focusing on "Your Hands Matter" - the critical assembly and inspection phase where precision becomes patient protection.

• Assembly and inspection as the last checkpoint before instruments reach surgery
• The hidden complexity behind "just putting trays together"
• Real consequences of missed defects, including instrument failures during procedures
• Using appropriate testing materials for different instrument types
• Balancing time pressure with thorough inspection
• Scissors as the most commonly undertested instrument in SPD
• Creating standardized workstations with proper testing tools
• The importance of checking box locks and inspecting for cracks
• Using vendor partners for education, audits, and competency validation
• Making IFUs accessible through daily huddles, trivia, and interactive learning
• Building confidence through peer mentorship and creating a culture where mistakes can be discussed
• Pro tips including proper instrument placement, matching correct components, and using magnification
• The role of technology in transforming instrument inspection

Use your vendors as resources for education and audits - they're here to partner with you in creating the safest patient outcomes possible.

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John Huaco shares his journey as both a surgical technologist and soccer coach, revealing how passion, precision, and teamwork create success in both the operating room and on the field. His dual career path demonstrates that skills developed in one profession can significantly enhance performance in another, creating a positive feedback loop of continuous improvement.

• Found his calling as a surgical technologist after experiencing surgery as a patient
• Has dedicated 15 years to surgical technology, helping build his facility from the ground up
• Balances work at two different hospitals—one unionized, one non-unionized—with very different cultures
• Coaches multiple youth soccer teams as a volunteer, bringing the same dedication to the field as the OR
• Views patience and positive reinforcement as essential in both surgical mentoring and youth coaching
• Believes creating confidence is the foundation for success in both medical and athletic environments
• Emphasizes that finding joy in your work is crucial—"why be there if you're not going to have fun?"
• Defines success as staying "rich in happiness" rather than focusing solely on financial rewards
• Recommends maintaining discipline, proper sleep, and nutrition to balance multiple passions
• Advises those torn between different interests to "spread it out, give both some love"

Join us next time as we continue exploring the hidden heroes of healthcare and the diverse passions that drive excellence in our industry.

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Breaking into the sterile processing field starts with making the most of your externship opportunity. Drawing from years of experience mentoring SPD students, Bill Rishell shares critical strategies that transform externships into job offers in this value-packed episode.

Before stepping into any facility, proper preparation sets exceptional externs apart. Researching your assigned healthcare facility, refreshing your technical knowledge, and understanding industry standards demonstrates your commitment to excellence from day one. Those first impressions truly matter – arriving early, introducing yourself confidently, and showing genuine enthusiasm creates a foundation for success throughout your experience.

The episode dives deep into practical work habits that make supervisors take notice. Bill shares insider perspectives on being proactive rather than passive, maintaining meticulous organization at your workstation, and balancing efficiency with accuracy. His candid advice on building professional relationships reveals how networking during your externship can open doors long after it ends. Through specific examples, listeners learn how approaching each day with purpose – asking thoughtful questions, understanding the "why" behind procedures, and reflecting on daily experiences – transforms an educational requirement into a career-building opportunity.

For students feeling anxious about their upcoming externships or those currently struggling to make the most of their experience, this episode provides actionable guidance to stand out in a competitive field. Whether you're just starting your sterile processing journey or mentoring the next generation of professionals, these proven strategies help build the confidence needed to thrive. Ready to turn your externship into a job offer? Connect with Bill on LinkedIn or email sterilizationstation@outlook.com for personalized coaching to accelerate your SPD career.

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Bill Rishell explores how to revitalize your passion for sterile processing when it's become infected with burnout, resentment, or negativity. Using the metaphor of surgical intervention, he offers a transformative approach to diagnosing, treating, and recovering your sense of purpose in healthcare.

• Diagnosing passion problems through symptoms like chronic burnout, loss of motivation, cynicism, and disconnection from mission
• Understanding that toxicity is personal—if it wasn't in you, it would stop with you
• Creating space from negative environments to rebuild your professional mindset
• Identifying what needs to be "surgically removed" from your attitude or environment
• Setting boundaries, seeking mentorship, and speaking up about issues immediately
• Celebrating the new version of yourself after passion surgery
• Staying committed to follow-up care through ongoing education and community involvement
• Remembering that "you're not surviving sterile processing, you're leading it"

If this episode moved something in you, share it with a fellow tech who's ready to reclaim their fire. Keep growing, keep going, and remember that your growth is your legacy.

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Have you ever stepped into a leadership role in sterile processing and felt like a fraud waiting to be exposed? That nagging voice questioning whether you're qualified to lead isn't just your imagination – it's imposter syndrome, and it affects countless skilled professionals across healthcare.

This episode tackles the unique challenges facing new sterile processing leaders – from lead technicians suddenly managing former peers to managers carrying the weight of departmental responsibility. Rather than offering generic platitudes, we dive deep into role-specific strategies for building authentic confidence in your leadership position.

What sets this conversation apart is our focus on replacing self-doubt with what truly matters: authentic confidence, self-efficacy, and an empowered identity. These aren't just buzzwords – they're practical frameworks for recognizing your earned right to lead. Through specific examples and actionable advice, we explore how confidence shows up differently across various leadership roles, from the quiet strength of effective delegation to the clarity of purpose in staff education.

You'll discover how to transform your self-talk from undermining doubts to empowering affirmations. Learn why "I have earned this, I am growing, and I am enough" can revolutionize not just how you feel about yourself, but how you show up for your team every day. We break down exactly what confidence looks like in sterile processing leadership – not as flawless performance, but as being fully present without second-guessing your right to lead.

Whether you're struggling with leading former peers, feeling caught between staff and administration, or worried about making the wrong decisions, this episode offers tailored strategies to help you thrive. Because sterile processing leadership isn't about knowing everything – it's about trusting yourself to learn, lead, and listen with authentic confidence.

Ready to silence that inner critic? Subscribe now to continue your leadership development journey with the Sterilization Station.

Interested in learning more about YOU ARE A CEO :

click this link to learn more: https://share.theaclubapp.com/tiny/url/EKj9uNzib?source=direct

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Kenneth Campbell's journey from cleaning instruments in the back room to commanding boardrooms is nothing short of extraordinary. In this deeply personal conversation, Campbell opens up about his childhood in rural South Carolina, his military service, and the unexpected path that led him to become one of sterile processing's most respected voices.

Campbell shares the pivotal moment when he realized the critical connection between proper instrument processing and patient outcomes while serving as a military scrub tech. This realization sparked his lifelong dedication to sterile processing excellence and education. His transition from military precision to civilian healthcare revealed stark differences that shaped his leadership philosophy—focusing on building trust, amplifying frontline voices, and maintaining calm under pressure.

The conversation turns deeply moving when Campbell recounts how a company CEO flew across the country just to check on him as a single technician—a demonstration of leadership that transformed his understanding of mentorship. This experience inspired him to become that same kind of leader for others, eventually leading to his current role as Director of Implementation at Turbett Surgical, where he helps facilities improve their processes and efficiency.

Throughout the episode, Campbell delivers powerful insights for sterile processing professionals feeling undervalued: "Nobody's going to speak louder for you than yourself," he advises, encouraging technicians to pursue certifications, training, and opportunities that make their voices impossible to ignore. His books "Time to Talk" and "Learn to Listen" extend this mission of empowerment and education.

What makes this episode truly special is Campbell's vulnerability and wisdom—whether discussing his recent achievement as one of only 25 HSPA fellows nationwide or sharing his ultimate hope: "If I could get one person to say 'I'm a manager today because of what he taught me,' that would be my legacy." For anyone seeking inspiration to dream bigger in sterile processing, this conversation is an essential masterclass in leadership, advocacy, and authentic growth.

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Rekindling your fire for sterile processing might be exactly what you need right now. Bill Rishell delivers a passionate reminder of why your role matters so deeply in healthcare, breaking down five compelling reasons every sterile processing technician should maintain their enthusiasm and dedication.

At the heart of this message is patient safety. "You're the backbone of patient safety," Bill emphasizes, reminding us that every instrument we meticulously clean, inspect, and sterilize directly prevents infections and ensures successful surgeries. As he powerfully states, "Nothing can happen without sterile processing. Instruments start in sterile processing and instruments will finish in sterile processing." This fundamental understanding that we truly are "the heart of the hospital" pumping vital supplies throughout every department should be a source of immense pride.

Beyond simply understanding our importance, Bill explores the growth potential within this field. From certified technician to endoscope specialist, from OR liaison to department director - sterile processing offers genuine career advancement for those willing to embrace continuous learning. As he puts it, "Are you a button pusher or are you a sterile processing extraordinaire?" This mindset shift from viewing your work as mere tasks to recognizing yourself as a "sterile processing scientist" unlocks new levels of engagement and professional satisfaction.

Perhaps most valuably, Bill addresses the toxicity that can plague any workplace and offers practical wisdom for combating negativity. Rather than joining breakroom complaints, he challenges us to be "destroyers of toxicity" who redirect conversations positively or address issues directly. This conversation perfectly balances celebration of our essential role with practical advice for thriving within it. Whether you're new to sterile processing or a seasoned veteran, this episode will reignite your passion and remind you why you chose this vital healthcare career.

Ready to transform your perspective on sterile processing? Share this episode with a colleague who needs this message and join the conversation about how we can all contribute to more positive, passionate sterile processing departments nationwide.

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Ever felt that moment when the trays pile up, you're short-staffed again, and somewhere between the prep and pack, you forget why you even started this journey in sterile processing? This raw, energizing episode tackles the silent epidemic of burnout in SPD departments head-on while offering a powerful antidote: reconnecting with your passion and purpose.

Through 25 compelling reasons to stay passionate about sterile processing, we explore how your work directly impacts patient outcomes, surgical success, and hospital reputation. You'll discover why seeing yourself as a "sterile scientist" rather than just a technician transforms your approach to daily challenges. The episode dives deep into how passion becomes contagious, elevating not just your performance but your entire department's culture and the profession itself.

From reminding you that "lives depend on you" to exploring how "passion transforms monotony," this episode serves as both a wake-up call and a celebration of the critical role sterile processing plays in healthcare. You'll hear powerful insights about building your legacy, inspiring confidence in the surgical team, and becoming the positive force that shapes departmental standards.

Whether you're feeling the weight of burnout or simply need to reconnect with your purpose, this episode provides the spark to reignite your professional flame. Remember: you're not just processing instruments—you're protecting someone's life. The world needs your passion, your focus, and your fire.

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Proper training in Sterile Processing isn't just about meeting requirements—it's about saving lives. When staff understand not only what to do but why they're doing it, the entire department transforms.<br><br>In this illuminating conversation with Vanessa Frank, Clinical Resource Manager at Advantage Support Services, we dive deep into what makes training programs truly effective. Vanessa shares her unexpected journey into sterile processing, beginning with an interview where she couldn't identify basic instruments but evolved into becoming a passionate educator and advocate for the profession.<br><br>The discussion explores how training must adapt to different learning styles, generational differences, and varying levels of experience. Vanessa reveals powerful strategies like taking technicians to observe surgeries so they can witness firsthand the vulnerable patients whose lives depend on properly processed instruments. She emphasizes that effective educators need patience, adaptability, and a willingness to continuously learn—qualities that can't simply be assigned but must be developed.<br><br>Leadership support emerges as perhaps the most crucial element of successful education programs. Without managers who prioritize training time and resources, even the most dedicated educators struggle to create lasting impact. Vanessa suggests practical steps like establishing dedicated "Training Tuesdays" and ensuring educators have the authority to implement their programs effectively.<br><br>Whether you're an educator seeking new approaches, a technician looking to grow professionally, or a leader trying to strengthen your department, this episode offers actionable insights to transform how training happens in your facility. The future of sterile processing—and patient safety—depends on moving beyond checklists to create meaningful educational experiences that build both competence and commitment.

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The race for efficiency in sterile processing departments has created a dangerous mindset where speed often trumps thoroughness. When technicians rush through decontamination or assembly to meet productivity metrics, what's really at stake? Carol Malone, with over two decades in healthcare and extensive sterile processing expertise, breaks down this critical issue.

What happens when shortcuts become standard practice? Carol shares alarming real-world examples where rushed processing led to contaminated instrument trays reaching operating rooms, including incidents with beard hair contamination and even sunflower seed shells. These aren't just quality issues—they represent direct threats to patient safety and create costly delays when discovered.

The conversation delves into how modern SPD technicians must be critical thinkers, not just "button pushers." With increasingly complex surgical instruments requiring 27-50 processing steps, consistency and education become paramount. Carol explains how empowering technicians with knowledge of industry standards and the reasoning behind procedures creates accountability and better outcomes.

Most importantly, Carol addresses the leadership challenge of balancing productivity demands with uncompromising quality standards. She offers practical strategies for implementing quality-first approaches, including benchmarking specific issues, collaborating across departments, and building cultures where "stopping the line" for safety concerns is encouraged rather than penalized.

Whether you're an SPD technician, department leader, or healthcare administrator, this episode provides essential insights into transforming sterile processing culture. The discussion extends beyond theory into actionable wisdom that prioritizes what matters most—the patients whose lives depend on properly processed instruments. Join Bill and Carol as they share strategies to ensure quality never takes a backseat to speed.

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In this episode of the Sterilization Station podcast, hosts Bill Rishell and Cliff Russell delve into the critical aspects of decontamination in sterile processing. They discuss the importance of pre-cleaning in the operating room, the collaboration between OR and SPD teams, and the gold standard of the three-sink method for cleaning surgical instruments. The conversation emphasizes the need for education, communication, and teamwork to ensure effective decontamination practices that ultimately protect patient safety.

takeaways

• Decontamination is the foundation of sterile processing.
• Pre-cleaning in the OR is crucial for effective decontamination.
• Collaboration between OR and SPD teams enhances patient safety.
• The three-sink method is the gold standard for cleaning instruments.
• Education and training are essential for compliance and effectiveness.
• Understanding biofilm is key to preventing infections.
• Benchmarking helps track improvements in decontamination processes.
• Trust and verify the cleaning processes to ensure safety.
• Involvement in decon helps OR staff appreciate the challenges faced by SPD.
• Continuous education and communication are vital for success in sterile processing.

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Summary

In this episode of the Sterilization Station podcast, host Bill Rishell engages with Jill Berends, a clinical specialist in sterile processing, discussing her journey from surgical technology to leadership. They explore the challenges and defining moments in Jill's career, the skills she developed, and the importance of creating a learning environment in sterile processing. The conversation emphasizes the significance of mentorship, team engagement, and the need for effective communication in leadership roles within healthcare. In this conversation, Bill Rishell and Jill Berends discuss the importance of gratitude in leadership, the value of education and certifications for career advancement, and the significance of continuing education in sterile processing. They explore the challenges faced by leaders and the role of mentorship and coaching in personal and professional growth. The dialogue emphasizes the need for leaders to support their teams, celebrate achievements, and foster a positive culture within their departments.

takeaways

• Jill Berends transitioned from surgical tech to sterile processing leadership.
• Self-education and mentorship were key in Jill's career development.
• Understanding the 'why' behind processes is crucial for effective leadership.
• Creating a learning environment fosters team engagement and safety.
• Leaders should observe and understand team dynamics before implementing changes.
• Effective communication is essential in leadership roles.
• Maintaining involvement in the OR can enhance leadership effectiveness.
• Recognizing and thanking team members boosts morale and motivation.
• Building trust requires patience and collaboration with the team.
• Navigating change effectively involves preparing the team and involving them in the process. Thank you is a powerful tool in leadership.
• Showing appreciation can significantly impact team morale.
• Education and certifications are crucial for career advancement.
• Understanding sterilization processes is essential for surgical techs.
• Continuing education helps leaders stay updated on industry trends.
• Involving team members in decision-making fosters collaboration.
• Great leaders can change lives through mentorship.
• Celebrating team achievements boosts morale and motivation.
• Investing in leadership coaching can enhance personal growth.
• Being brave is essential for pursuing leadership opportunitie

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Summary

In this episode of the Sterilization Station, host Bill Rishell discusses the challenges of imposter syndrome faced by sterile processing professionals. He emphasizes the importance of empowerment, recognizing achievements, and developing a positive mindset. The episode provides practical strategies to overcome self-doubt and encourages listeners to celebrate their successes and seek feedback as a tool for growth.

Takeaways

• Imposter syndrome is common among sterile processing professionals.
• Recognizing your achievements can help combat self-doubt.
• Feedback should be viewed as a tool for growth, not failure.
• Teaching others can solidify your own expertise.
• Celebrating wins is crucial for building confidence.
• Growth often feels uncomfortable but is necessary for development.
• You are qualified and capable, even when you doubt yourself.
• Mindset shifts are essential in overcoming imposter syndrome.
• Building a support network can empower you in your career.
• Continuous learning is vital in the sterile processing field.

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summary

In this episode of Sterilization Station, host Bill Rishell discusses the critical role of networking in the field of sterile processing. He emphasizes that networking is essential for career advancement, whether you are an employee, a student, or an extern. The conversation covers various strategies for effective networking, including attending industry conferences, engaging in online communities, and building internal connections. Bill also shares insights on how students and externs can leverage their positions to create valuable professional relationships that can lead to job opportunities. The episode concludes with a call to action for listeners to take proactive steps in their networking efforts.

takeaways

• Networking is essential for career advancement in sterile processing.
• Attending industry conferences can help build professional relationships.
• Engaging in online communities provides access to advice and job postings.
• Building internal connections in the workplace opens doors for opportunities.
• Students should network on LinkedIn and seek mentorship.
• Volunteering at hospitals can lead to valuable connections.
• Treating externships like a job can create lasting impressions.
• Asking questions and showing initiative is crucial during clinical rotations.
• Staying connected after externships keeps you on the radar for job openings.
• Networking is about creating relationships that support career growth.

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In this episode of Sterilization Station, host Bill Rishell discusses the importance of a positive mindset in sterile processing. He emphasizes how attitude shapes the work environment, impacts patient safety, and influences team dynamics. Through real-life examples, he illustrates how shifting from a negative to a positive mindset can lead to better outcomes, improved morale, and a more supportive culture within sterile processing departments. The episode concludes with key takeaways and a call to action for listeners to implement positive changes in their work.

takeaways

• The power of a positive mindset can transform your work environment.
• Your attitude shapes how you respond to challenges.
• Mistakes should be viewed as learning opportunities, not failures.
• Leading by example can positively influence your team.
• Your energy and attitude are contagious in the workplace.
• Shifting from problems to solutions can improve team dynamics.
• Communication is key during stressful situations.
• Empowerment and support are crucial in sterile processing.
• Reflecting on daily performance can foster growth.
• Building a culture of positivity enhances patient safety.

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In this episode of Sterilization Station, host Bill Rishell delves into the critical role of experience in the field of sterile processing. He emphasizes that experience goes beyond just time spent on the job; it encompasses the lessons learned from real-world challenges and the importance of mentorship. Bill shares personal anecdotes and insights on how hands-on experience shapes a technician's career, the value of learning from others, and how to apply this experience for career advancement. The episode concludes with a look ahead to the next topic on networking and building connections in the industry.

takeaways

• Experience isn't just time spent on the job; it's about learning.
• Real learning happens in high-pressure situations.
• Handling equipment failures requires critical thinking and experience.
• Mentorship accelerates professional growth in sterile processing.
• Learning from others' mistakes can prevent costly errors.
• Shadowing experienced techs provides invaluable lessons.
• Peer-to-peer learning fosters teamwork and growth.
• Experience can lead to career advancement opportunities.
• Your experience is a valuable asset in any role.
• Engaging actively with your work increases your value in the field.

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In this episode of Sterilization Station, host Bill Rishell emphasizes the importance of leading in SP without a title. Leading is about  influence, actions, and the ability to uplift others. He shares insights on how every technician can demonstrate leadership, regardless of their position, and provides practical examples and attributes of effective leaders. The episode concludes with key takeaways and a call to action for listeners to step into leadership roles in their departments.

Takeaways

• Leadership is about actions, not titles.
• Every sterile processing technician can be a leader.
• Set the standard by your actions.
• True leaders focus on solutions, not problems.
• Empower and uplift your coworkers.
• Take initiative and find work where it's needed.
• Be a problem solver, not just a problem finder.
• Create a positive work environment.
• Help others succeed to strengthen the team.
• Leadership is about creating an environment for success.

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summary

In this episode of the Sterilization Station podcast, host Bill Rishell discusses the essential elements of mentorship in sterile processing, focusing on the first pillar: mastery. He emphasizes the importance of continuous learning, technical skills, and adaptability in developing mastery, which in turn strengthens mentorship. Bill provides practical steps for professionals to enhance their skills and become effective mentors, encouraging listeners to invest in their growth and share knowledge with others.

takeaways

• Mastery is not just about being good at your job; it's about striving for excellence.
• Investing in your growth is essential for effective mentorship.
• Continuous learning is key to developing mastery in sterile processing.
• Technical skills and precision are crucial for success in the field.
• Adaptability and problem-solving skills are vital in handling emergencies.
• Leading by example fosters a culture of professionalism and accountability.
• Building confidence in others is a critical aspect of mentorship.
• Celebrating small wins keeps mentees motivated and engaged.
• Encouraging certification and professional growth opens doors for future opportunities.
• Mastery is a journey that requires ongoing commitment and self-reflection.

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In this episode of the Sterilization Station, host Bill Rishell introduces a new mini-series focused on mentorship in sterile processing. He emphasizes the importance of mentorship for career advancement, patient safety, and personal growth. The series will explore the acronym MENTOR, covering mastery, experience, networking, training, opportunity, and resilience. Bill encourages listeners to seek mentorship and to also give back by mentoring others, highlighting real-life stories and actionable insights throughout the series.

takeaways

• Mentorship is crucial for career growth in sterile processing.
• The MENTOR acronym represents key aspects of mentorship.
• Mastery involves becoming an expert through education and training.
• Experience is gained from real-world situations and sharing wisdom.
• Networking opens doors and creates opportunities for growth.
• Training is essential for developing professionals in sterile processing.
• Opportunity includes exploring various career paths and leadership roles.
• Resilience helps professionals overcome challenges and stay motivated.
• Mentorship is about both receiving guidance and giving back.
• Real-life mentorship stories can inspire and provide actionable insights.

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summary

In this episode of Sterilization Station, host Bill Rishell discusses the challenges faced by sterile processing professionals, particularly in toxic work environments. He emphasizes the importance of maintaining a positive mindset, focusing on patient safety, and leading by example. The conversation covers strategies for managing stress, avoiding workplace drama, and the significance of continuous learning and professional growth. Bill also highlights the role of effective leadership and teamwork in creating a supportive work culture. Ultimately, he encourages listeners to empower themselves and take control of their careers, regardless of external circumstances.

takeaways

• You can never forget your why.
• Focus on professionalism and patient safety.
• Positivity is contagious and influences others.
• Lead by example and maintain a positive attitude.
• Avoid engaging in workplace drama and gossip.
• Practice stress management techniques regularly.
• Continuous learning is essential for career growth.
• Effective communication can resolve workplace issues.
• Empower yourself to take control of your work environment.
• Your mindset determines your response to challenges.

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Summarry

In this episode of Sterilization Station, host Bill Rishell shares his insights on the importance of hands-on training and externships in the field of sterile processing. He emphasizes that real-world experience is irreplaceable and discusses how to effectively market oneself in a competitive job market. Bill draws from his personal experiences to inspire and empower listeners, highlighting the critical role of practical training in ensuring patient safety and professional success.

Takeaways

• Hands-on training is crucial for success in sterile processing.
• Real-world experience outweighs textbook learning.
• Employers prefer candidates with externship experience.
• Marketing yourself can create job opportunities.
• Follow up with hospitals after applying for positions.
• Confidence in handling instruments comes from practice.
• Understanding department workflows is essential.
• Externships provide competitive advantages in job applications.
• Building relationships with managers can open doors.
• Experience in sterile processing is vital for patient safety.

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Summary
In this episode of the Sterilization Station, host Bill Rishell and guest Cliff Russell discuss the critical cycles in sterile processing, exploring root causes, the impact of costs, and the importance of communication and ongoing training. They emphasize the need for leadership to advocate for their teams and the role of technology in enhancing efficiency. The conversation highlights the significance of teamwork in patient safety and the necessity of resetting processes to adapt to new challenges.

Takeaways

• Understanding cycles in sterile processing is crucial for efficiency.
• Pre-treatment of instruments is the first line of defense against damage.
• Communication breakdowns between departments can lead to repeated cycles of issues.
• Ongoing training is essential to keep staff updated on best practices.
• Metrics and accountability are vital for tracking performance and improvements.
• Technology can significantly reduce inefficiencies in sterile processing departments.
• Teamwork and collaboration between OR and SPD are essential for patient safety.
• Leaders should actively advocate for their teams and be present on the floor.
• Listening to staff feedback is key to implementing effective changes.
• Every small change in processes can lead to significant improvements in SPD operations.

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Summary

In this episode of the Sterilization Station podcast, Bill Rishell discusses the importance of empowerment in the sterile processing community. He emphasizes the role of knowledge, training, open communication, and recognition in fostering a positive work environment. The conversation covers various strategies for empowering technicians, including promoting health and wellness, leveraging technology, and encouraging professional development. Bill concludes by highlighting the significance of continuous improvement and the positive impact of empowered technicians on patient care and overall healthcare outcomes.

Takeaways

• Empowerment means giving authority and power to individuals.
• Comprehensive training is essential for technician empowerment.
• Encouraging certification enhances credibility and skills.
• Open communication fosters a supportive work environment.
• Setting clear expectations helps in defining roles and responsibilities.
• Recognizing achievements boosts morale and motivation.
• Creating a positive work environment is crucial for success.
• Promoting work-life balance is vital for technician well-being.
• Leveraging technology can streamline processes and improve efficiency.
• Continuous improvement is key to enhancing team dynamics and patient care.

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summary

In this episode, Bill Rishell discusses the importance of starting a podcast, particularly in the field of sterile processing. He outlines ten compelling reasons to launch a podcast, emphasizing the opportunities for sharing knowledge, building community, personal growth, and fostering meaningful conversations. Bill also highlights the flexibility and joy of learning that comes with podcasting, encouraging listeners to engage with the medium and connect with others in the industry.

takeaways

• Starting a podcast allows you to share your passion and knowledge.
• Podcasts help build a sense of community among listeners.
• Creative expression is vital in sterile processing.
• Networking opportunities arise from podcasting.
• Personal growth is a significant benefit of starting a podcast.
• Documenting your journey can inspire others.
• Encouraging conversations can empower listeners.
• Podcasts serve as a platform for change.
• Flexibility in scheduling is a key advantage of podcasting.
• The joy of learning is a continuous process through podcasting.

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summary

This episode of the Sterilization Station podcast focuses on the critical role of mentorship in the sterile processing community. Host Bill Rishell  discusses how mentorship can empower individuals, enhance career growth, and improve the overall quality of sterile processing. He emphasizes the importance of building relationships, providing guidance, and fostering an environment conducive to learning. The episode also covers the characteristics of effective mentors, strategies for finding mentors, and the impact of mentorship on personal and professional development.

takeaways

• Mentorship is essential for career growth in sterile processing.
• A mentor provides real-world insights that textbooks cannot offer.
• Building confidence in mentees is a key role of a mentor.
• Mentorship can take both formal and informal forms.
• A good mentor should have experience and be approachable.
• Networking is crucial for career advancement and finding opportunities.
• Constructive feedback is vital for skill development.
• Mentorship is a two-way street that benefits both parties.
• Proactive engagement is necessary to find a mentor.
• Success stories highlight the positive impact of mentorship.

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