His answer will surprise you.

Every team has two types of people. The Mad Hatter, who throws out wild, half-formed, maybe-genius ideas. And the White Rabbit, who gets things done on time. Most workplaces only protect one of them, and it's almost always the wrong one. That's why your best thinking never makes it out of the meeting room.

In this episode, David sits down with Cathal (his old London housemate, small world) to unpack the three things every curious culture needs. Why psychological safety isn't optional. Why Tesla sends its robotics engineers to Disney Imagineering. And the one habit that separates teams that innovate from teams that talk about innovating.

If you've ever walked out of work wondering why nobody listens to your best ideas, press play. This is the episode.

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First, Emile Durkheim's sociological definition of culture, and why Marcus uses it: culture isn't something we create as individuals, it creates us as social beings. Second, Marcus's definition of brands as "vessels of meaning," identifiable signifiers that conjure thoughts and feelings in the hearts and minds of people. And third, his surprisingly direct advice: if you don't believe in the brand you work for, leave.

Cathal also shares what he picked up from a recent TV media training session (including why you should never say "hello everybody"), and Annette updates on her Camino preparation with seven weeks to go.

Then they turn to something Cathal encountered across multiple conversations in Ireland over Easter: a sharp rise in abuse directed at retail, pharmacy, and healthcare workers. Signs in shops asking customers not to abuse staff. Young workers blindsided by aggression they never expected. Nurses flagging the link between understaffing and escalating hostility. They want to hear from you if you're experiencing this, especially if you work outside the typical corporate environment.

Finally, Better at Work is approaching the end of this series and planning the next season. If you've got a guest suggestion or a topic you'd love covered (someone already pitched workplace design), send it through to betteratwork.net.

Next week: David Eime joins to talk about how to create curiosity in the workplace. And Cathal has an unusual connection to him that he's keeping under wraps until then.

Key topics: culture as a system, brands as vessels of meaning, brand alignment, retail worker abuse, psychosocial hazards, customer service training, workplace design

New episodes every Thursday.

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What if the biggest thing shaping your experience at work isn't your manager, your workload, or your pay, but something most organisations can't even define?

In this episode, Cathal sits down with Marcus Collins, marketing professor at the University of Michigan's Ross School of Business, faculty director for the school's executive education partnership with Google, and faculty member at Harvard Extension School. Marcus has led digital strategy for Beyonce, worked on Nike and iTunes initiatives at Apple, and was recently awarded the Thinkers 50 Radar Distinguished Achievement Award.

His book For the Culture: The Power Behind the World's Most Successful Brands has been endorsed by Daniel Pink, Adam Grant, Amy Edmondson, and Katy Milkman. But don't let the word "marketing" fool you. This is a people book, and the conversation goes deep into what actually drives behaviour in any organisation.

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In this week's Q&A, Cathal and Annette unpack their takeaways from Colin Fisher's research on what makes great teams. The number that stuck: 4.5 people. That's the ideal team size for real collaboration.

They dig into why most leadership meetings are too big to actually solve anything, the goal-setting mistake Colin calls "meet me in California tomorrow," and how the rise of individualism is quietly reshaping how we work in teams.

Annette connects Colin's findings to Google's Project Aristotle research, making the case that psychological safety matters more than ever in an era where "I" is replacing "we."

Plus, a listener shares an update on her career transition: from corporate burnout to building a portfolio that combines consulting with her real passion, acting.

Key topics: ideal team size, goal specificity, individualism vs collectivism, psychological safety, portfolio careers, career transitions.

Guest book recommendations from listeners:→ Working Identity by Herminia Ibarra→ Barking Up the Wrong Tree by Eric Barker

Got a career question? Head to betteratwork.net and send us a note.

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In this episode, Colin shares the surprising research behind why orchestra musicians are less satisfied than prison guards, introduces the "California Tomorrow" problem for goal-setting, and explains why 93% of leadership teams can't even agree on how many people are on the team.

We also cover: the optimal team size (it's 4.6), how to "relaunch" teams that are stuck, why competition between teammates is playing with fire, and why the best coaches ask questions instead of diagnosing.

Key topics: group dynamics, psychological safety, team composition, goal clarity, conformity vs. creativity, competition, team coaching, relaunches.

Book: The Collective Edge by Colin Fisher (available now)Connect with Colin: colinamfisher.com | @ColinMFisher on LinkedIn, Instagram, X, BlueSky

Subscribe for new episodes every Thursday at 7am.

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This week's Q&A tackles a listener career dilemma that most of us have lived through — that sinking feeling when your new job isn't what you expected.

Amy's dealing with a culture mismatch, missing processes, and tanking motivation. Cathal and Annette share practical, honest advice drawing from their own career transitions.

Plus, Annette shares her three key takeaways from last week's conversation with Antonio Nieto-Rodriguez on project-driven organisations.

What we cover:→ Why the shock of changing organisations is bigger than we admit→ Finding one friend at work (and why it matters)→ The manager conversation most people never have→ How to protect your personal brand while job hunting→ Annette's sea view analogy — knowing what you need→ Antonio's balanced portfolio approach to projects

Mentioned: "Powered by Projects" by Antonio Nieto-Rodriguez

Next week: Colin Fisher — The Collective Edge: Unlocking the Secret Power of Groups

Send your career dilemma: betteratwork.net

Connect: @betteratworkpod on Instagram

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Today, he's the most published expert on project management in Harvard Business Review and a Thinkers 50 global authority.

His new book "Powered by Projects" makes a bold claim: Every organization is project-driven, but the leaders don't know it.

IN THIS EPISODE:

The Origin Story:

- Almost went professional with Real Madrid (broke his knee)

- Got fired for pitching project management ("too tactical")

- The moment that sparked his mission

Getting HBR to Listen:

- Chased Harvard Business Review for 5 years

- The pitch: "Everyone's a project manager but nobody knows it"

- Became their most published PM expert

COVID Changed Everything:

- 3 days to do what used to take 3 months

- Laser-sharp focus on priorities

- Then we lost all that knowledge

The Project-Driven Organization:

- Shift from operations to transformation

- AI taking over operations; people work on projects

- "Back to normal" doesn't exist

Three Dimensions Framework:

1. Organization (culture, structure, governance)

2. Leadership (prioritization, HR, performance)

3. Value Creation (operations, execution)

Key Examples:

- Haier: Stop projects if no value in 3 months

- Fixed to exponential mindset

- Lean governance (match intensity to risk)

Best Advice:

- Do the hardest thing first every day

- Care about people (Marshall Goldsmith)

- Speak up constructively to leaders

KEY QUOTES:

"Your projects are your future. If you do them wrong, you put your future at risk."

"During COVID we did in 3 days what took 3 months. Then we went back to thousands of projects going nowhere."

"There's no back to normal. Change will happen."

About Antonio:

- Author: "Powered by Projects" & "HBR Project Management Handbook"

- Thinkers 50 ranking (2023, 2025)

- 25 years corporate (PwC, BNP Paribas, GSK)

- Website: antonionietorodriguez.com

Better at Work - Making work better, one conversation at a time.

New episodes every Thursday (+ special Sunday episodes!)

Hosted by Cathal Quinlan & Annette Sloan

betteratwork.net

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IN THIS EPISODE:

Thank You Email Goes Viral:

Cathal's email praising his daughter's teacher went around the whole school. Miss Smith said "You'd be surprised how little that happens." Why recognition matters more than we think.

Annette's Laura Takeaways:

- The Four Horsemen of Success (money, title, power, prestige) and why we chase them

- The Forces (Calling, Connection, Contribution, Control)

- "Refuse not to be happy now"

- Balance = being yourself everywhere

- Do Laura's quiz

Listener Question: New Leader, Difficult Team Member

Emer started a new leadership role. Most of her team is on board. But one woman has "taken a total dislike" to her. The woman ignores everything Emer says.

Annette's advice:

1. Work as team to agree on values/behaviors (clear is kind)

2. Get to know this person - seek to understand

3. Might be anxiety, trauma, nothing to do with you

4. Build connection and safety

Cathal's advice:

1. Start with YOU - is this about YOUR need for validation?

2. Imposter syndrome from previous org?

3. Ask open questions: "How are you finding it?" "Any concerns?"

4. Discuss ways of working

5. Reality check: She might just be difficult/jealous/wanted the job

6. If intractable after doing the work, she might need to go

Key Insights:

"You'd be surprised how little that happens." - Teacher receiving thank you

"Refuse not to be happy now. Balance is being yourself in work and life." - Annette

"Let's be real. She might be a piece of work. But we try to be fair." - Cathal

Resources:

Laura Gassner-Otting's quiz

Submit your career dilemma: betteratwork.net

Better at Work - Making work better, one conversation at a time.

New episodes every Thursday.

Hosted by Cathal Quinlan & Annette Sloan

Hosted on Acast. See acast.com/privacy for more information.

This is Laura's UK/Ireland podcast debut, recorded at Christmas after a mulled wine with incredible energy.

IN THIS EPISODE:

The Four Horsemen of Success (and why they drive Laura batty):

1. "I'll be happy when..." - Life is short. Refuse to not be happy NOW.

2. Purpose - Your job doesn't need a white hat to have purpose.

3. Follow your passion - The "live, laugh, love" tattoo of career advice.

4. Balance - We need alignment, not balance. Code-switching is exhausting.

Need to Make vs Want to Make Numbers:

We all have two numbers. Need to make: bills, food, school. Want to make: Claridge's vs Holiday Inn, Rolls Royce vs Hyundai. In between are the sacrifices you'll make.

Caroline's Story:

Laura wanted to promote her to VP. Caroline said no thank you. She'd just had a baby and wanted to be present. Three years later, she got promoted. Still with the firm 10 years after Laura sold it.

Eleanor Roosevelt: "We would worry much less about what other people thought about us if we realised how seldom they did."

Whose Goal Is This?

We define success at 17-18 before our frontal lobe is fully formed. Laura dropped out of law school - it was her fourth grade teacher's goal, not hers. Give yourself grace to change.

Work-Life Alignment > Balance:

You're friends with coworkers on social media. It's already integrated. Stop separating work and life. Find alignment instead. Code-switching is exhausting.

Feeling Seen vs Feeling Loved:

Laura's therapy revelation: She felt loved transactionally (got grades = we love you). But did she feel seen? Could she have said "I don't want law school, I want to be an artist"?

Key Insights:

"I refuse to not be happy NOW. They retire and have heart attacks."

"Follow your passion is the live, laugh, love tattoo of career advice."

"I think we're not too busy. We're too busy doing things that don't matter to us."

"When you find alignment, you just move from one to the other pretty seamlessly."

ABOUT LAURA GASSNER-OTTING:

Author of "Limitless: How to Ignore Everybody, Carve Your Own Path" and "Wonderhell: Why Success Doesn't Feel Like It Should."

20 years as executive recruiter, sold her firm, now speaker/consultant. Regularly on Good Morning America.

Website: lauragassnerotting.com

Submit your career dilemma: betteratwork.net

Better at Work - Making work better, one conversation at a time.

New episodes every Thursday.

Hosted by Cathal Quinlan

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IN THIS EPISODE:

Annette's 3 Takeaways from Russell Beck:

1. The Rise of Artist Engineers (STEM → STEAM)

Why creativity and art matter more than ever in the future of work. Drawing as a tool for thinking.

2. One Size Fits One

Managers need to understand how each person works best while balancing the team's needs.

3. Work as a Friend Factory

Why having friends at work isn't just nice—it's critical for engagement, retention, and culture.

Listener Question: Burnout at a Major Organisation

Ellie asked: How do I get out of a toxic workplace without destroying my career?

Cathal's advice:

- You need at least 2 months off to recover

- Consider consulting/contract work instead of another corporate role

- Get back to the work you love (not just management drama)

Annette's practical daily tactics:

- 10-minute morning meditation (Calm app)

- Mammalian dive reflex for grounding (2-min exercise)

- Schedule 20-min coffee with work friends

- Weekend self-care: massage, sauna, nature walks

- Career counseling or coaching

- Bill Cowan's career transition process

Key Insights:

"Work can be a friend factory." - Aisha Bousaid

"Employees with a best friend at work are 7x more likely to be fully engaged." - Gallup

"We take jobs for the salary. We quit because of culture." - Bruce Daisley

"Burnout is really real. The longer it goes on, the harder it is to pull back out." - Annette Sloan

Resources:

Books: "Drawing on the Right Side of the Brain" by Betty Edwards, "Building a Winning Career" by Bill Cowan

Apps: Calm (meditation)

Better at Work: Better Careers modules at betteratwork.net

Submit your career dilemma: betteratwork.net

Next Episode: Laura Gassner-Otting on "Limitless: How to Ignore Everybody and Carve Your Own Path"

Better at Work - Making work better, one conversation at a time.

New episodes every Thursday.

Hosted by Cathal Quinlan & Annette Sloan

Hosted on Acast. See acast.com/privacy for more information.

Russell Beck (author of "The World of Work to 2030" - Leadership Book of the Year) breaks down what's changing in the workplace and how to stay ahead.

IN THIS EPISODE:

- Why AI collaboration beats AI competition

- How technology democratizes work by destroying skills, not jobs

- The 3 skill buckets for 2030: creativity, self-efficacy, leadership

- The JFK janitor who said "I'm helping put a man on the moon"

- Why your manager impacts your mental health as much as your partner

- Active listening: the skill most people aren't using

Russell's key insight: "I'm not worried about whether AI is thinking. I'm worried about whether humans are thinking."

Russell Beck has worked in 25 countries, was European Head of Talent at Yahoo, and now helps organisations future-proof their people strategies.

Book: "The World of Work to 2030" by Russell Beck

Website: imaginethinkdo.com

Submit your career question: betteratwork.net

Better at Work - Making work better, one conversation at a time.

New episodes every Thursday.

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In this Christmas special, we review key lessons from Alice Driscoll and Louise van Haast's brilliant conversation, thank our amazing community, and ask for your help with Annette's vocabulary crisis.

IN THIS EPISODE:

- Christmas catch-up with Cathal and Annette

- Why last week's Smart Conflict episode is perfect for family gatherings

- Annette's 3 takeaways from Smart Conflict

- The 5 R's framework: Reflection, Regulation, Readiness, Response, Repair

- Singles tennis to doubles tennis: Shifting from adversarial to collaborative

- Annette's "problematic" word problem - we need your help!

- Why "problematic" has become problematic

- Thank yous to the team: Phoebe, Harrison, Grace

- Thank yous to listeners: Angela Collins, David Monroe, Linda Menos, Jesse

- Preview: Russell Beck on World of Work to 2030 (first episode back January)

- Christmas wishes and 2026 excitement

ANNETTE'S 3 SMART CONFLICT TAKEAWAYS:

1. The 5 R's Framework - Reflection, Regulation, Readiness, Response, Repair. If you're short on time, focus on REPAIR.

2. Singles Tennis to Doubles Tennis - Move from adversarial (me vs you) to collaborative (us vs the problem together).

3. The Decision Tree - Should I have this hard conversation? The book has a decision tree that helps you work through it.

THE "PROBLEMATIC" CHALLENGE:

Annette has banned herself from using the word "problematic" after realizing she says it constantly. She needs a replacement word that isn't "aligned" (already banned), isn't too rude, and works professionally.

Help Annette! What should she say instead?

RESOURCES:

Smart Conflict Book: How to Have Hard Conversations at Work

Authors: Alice Driscoll and Louise van Haast

Last Week's Episode: Smart Conflict with Alice and Louise

Website: betteratwork.net

Instagram: @betteratwork

ABOUT BETTER AT WORK:

Making your work life better, one conversation at a time. New episodes every Thursday.

We're back in January 2026 with Russell Beck discussing the World of Work to 2030.

Submit your career dilemma: betteratwork.net

Thank you for an incredible 2025! See you in January 2026.

Merry Christmas and Happy New Year from Cathal, Annette, and the Better at Work team!

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This is our first in-studio episode with 4-camera setup - and it looks stunning.

If you've ever avoided a difficult conversation, taken feedback too personally, or struggled to speak up at work, this episode is for you.

IN THIS EPISODE:

- Where their passion for conflict work began

- How they met and decided to write a book together

- The two main conflict styles: harmony-seeking vs goal-focused

- "Get curious, not furious" - the principle that changes everything

- Alice's story: "Feedback isn't that I don't like you"

- Ripcord phrases to exit conversations gracefully

- Louise's lesson: "Just because you're good at it doesn't mean you enjoy it"

- The Conflict Style Quiz (both individual and team)

- Practical scripts for hard conversations

KEY INSIGHTS:

"Get curious, not furious. Whether you're someone who avoids conflict or someone who charges straight in, this principle applies. When you notice you're getting furious, pause and get curious instead." - Louise and Alice

"Every time I heard feedback, I was collapsing it into 'you're not good enough.' Then someone finally said: 'You know this feedback isn't that I don't like you, right?' It was a light bulb moment." - Alice Driscoll

"Just because you're really good at something doesn't mean you enjoy it. And just because other people think you should keep pursuing it doesn't mean you should have to." - Louise van Haast

"I wasn't expecting to have this conversation. I need some time to reflect so I can give you a considered response." - Ripcord phrase for exiting conversations

ABOUT LOUISE VAN HAAST AND ALICE DRISCOLL:

Louise van Haast and Alice Driscoll are executive coaches, conflict specialists, and co-authors of Smart Conflict. They help leaders and teams navigate difficult conversations with confidence and skill.

Louise started her career in advertising where she witnessed high conflict and big egos. She became passionate about finding better ways to navigate workplace tension.

Alice grew up as the hyper-aware child analysing family dynamics. She went on to work in human rights NGOs where conflict was constant. Through painful self-awareness moments, she learned how to navigate difficult conversations effectively.

Together, they've created practical frameworks for handling workplace conflict without avoiding it or escalating it.

RESOURCES:

Book: Smart Conflict - How to Have Hard Conversations at Work

Website: thepowerhousecompany.com

Conflict Style Quiz: thepowerhousecompany.com/quiz

Individual and team versions available

Coaching Programs: thepowerhousecompany.com

ABOUT BETTER AT WORK:

Making your work life better, one conversation at a time. We tackle the real challenges of modern work with practical advice you can use immediately.

New episodes every Thursday.

Guest interviews and listener Q&A episodes.

Website: betteratwork.net

Instagram: @betteratwork

Submit Your Question: betteratwork.net

NEXT EPISODE:

Listener Q&A with Annette - Takeaways from this Smart Conflict conversation

Submit your career dilemma: betteratwork.net

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Cathal and Annette tackle this question with practical advice that applies to ANYONE feeling stuck in a narrow role, not just graduates.

Plus: Cathal shares what it was like meeting Dermot Kennedy (and whether he lived up to expectations).

IN THIS EPISODE:

- Why large organisations are "friend factories"

- The 5 things to do when your role feels limiting

- How to use "easy" time for work-life balance

- Side hustles vs full-time entrepreneurship

- Getting involved in company-wide projects

- Why you won't know what you learned until later

- Meeting Dermot Kennedy: Did he live up to expectations?

- The Tig Notaro/Taylor Dayne story everyone should hear

ANNETTE'S 5 PIECES OF ADVICE:

When your job feels too narrow or not challenging enough:

1. Find your people - Your workplace is a "friend factory." Build friendships that create belonging and resilience.

2. Use the time wisely - If work is easy, use that space for work-life balance, volunteering, or building future skills.

3. Reflect deeply - Name exactly what frustrates you, then counter it with innovation projects or improvements.

4. Find mentors/coaches - Shadow people, join employee action groups, get guidance from those ahead of you.

5. Give it time - You won't know what you learned until you're in your next role. Patience reveals the value.

CATHAL'S ADVICE:

- Talk to your manager about getting involved in company-wide projects

- Consider a side hustle on weekends (test entrepreneurial ideas)

- Join internal committees (People Development, Innovation, etc.)

- Give it a year before making big decisions

- Be proud you got the role - grad programs are incredibly competitive

KEY INSIGHTS:

"Your workplace is a friend factory. Spend time finding your people and making friends at work. Those friendships build belonging, purpose, and resilience when the day-to-day isn't energising you." - Annette

"You probably won't really know what you've learned from this time until the future comes and you go, 'I grew there, I learned about myself.'" - Annette

"Give it a year. You're already six months in. Talk to your manager, get involved in other projects, maybe do a side hustle on weekends." - Cathal

RESOURCES:

Website: betteratwork.net

Instagram: @betteratwork

Submit Your Question: betteratwork.net

ABOUT BETTER AT WORK:

Making your work life be

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If you've ever felt too scared to put yourself out there, this conversation will change how you think about courage.

💡 KEY INSIGHTS:

"I was that person who was terrified. I was that person who thought she was going to throw up the first time she posted on social media. I was that person who stood in front of an audience for the first time and was shaking with sweat pouring down my body. I was that person who went on TV and cried before the interview and straight after the interview. The only way through it is through it."

"Courage really is about faking it till you make it. Of course you don't know what you're doing. Of course you're afraid. But courage is doing it anyway."

"Be impeccable with your words—not just with others, but with yourself. What you say to yourself, you'll make true."

"Add massive value to people you want to connect with—so much so that they can't ignore you."

📚 ABOUT CARLII:

Carlii Lyon is a personal branding expert, author of "Courage to Be," and the person who helped Cathal start Better at Work 5 years ago. She specialises in helping professionals build their influence and attract the right opportunities through authentic personal branding.

📚 RESOURCES:

🌐 Website: carliilyon.com (or carliilyon.com.au)

📖 Book: "Courage to Be: Build Your Influence and Attract the Right Opportunities"

🎙️ ABOUT BETTER AT WORK:

Making your work life better, one conversation at a time. New episodes every Thursday, with listener Q&A episodes bi-weekly.

🔔 Subscribe so you never miss an episode!

📸 Instagram: @betteratwork

🌐 Website: betteratwork.net

NEXT EPISODE:

Listener Q&A Episode

Submit your questions: betteratwork.net

🎙️ Want to be a guest or submit a question? betteratwork.net

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Whether you've taken a break for childcare, caregiving, health reasons, or personal development, this conversation will help you navigate the transition with confidence.

🎯 IN THIS EPISODE:

- Why career breaks should be valued, not feared [03:45]

- The 5 stages of returning to work (and where you get stuck) [12:30]

- How to handle the "what have you been doing?" question [18:15]

- Why your career break gave you MORE valuable skills [22:40]

- The perfectionism trap that holds returners back [28:50]

- Small tweaks that make returning to work easier [35:20]

- How to value what makes you different (not the same) [44:30]

📚 JULIANNE'S RESOURCES:

🔗 Career Returners: https://www.careerreturners.com

📖 Book: "Return Journey: How to Get Back to Work and Thrive After a Career Break" (Out September 4, 2025)

🎙️ Career Returners Podcast: Real stories from people who've successfully returned to work

📚 Cisco Academy: Free training courses for returners

🌍 Global online returner community

✨ ABOUT JULIANNE:

Julianne Miles is a chartered psychologist with over 20 years of experience supporting thousands of people returning to work after career breaks. She's a successful returner herself and the founder of Career Returners, an organization dedicated to making career breaks a valued part of lifetime careers. In 2019, she was awarded an MBE for her pivotal role in changing the landscape for UK returners.

🎙️ ABOUT BETTER AT WORK:

Making your work life better, one conversation at a time. Join host Cathal Quinlan as he explores workplace wellness, career development, and the real challenges of modern work with experts, authors, and people who've been there.

🔔 New episodes every Thursday

📸 Instagram: @betteratwork

TIMESTAMPS:

0:00 - Introduction

2:30 - Julianne's story: From career break to chartered psychologist

6:05 - Why society needs to reframe career breaks

9:40 - The mental blocks (both sides face)

12:30 - The 5 stages of career transition

18:15 - Handling the "gap in your CV" conversation

22:40 - Skills you gain during a career break

28:50 - The perfectionism trap

35:20 - Small tweaks that make big differences

41:00 - Why taking the leap is worth it

42:40 - Smallest change for a better day at work

43:50 - The lesson about perfectionism

45:30 - Best advice: Value what makes you different

47:25 - Where to find Julianne's resources

#CareerBreak #ReturnToWork #WorkplaceWellness #CareerDevelopment #ProfessionalDevelopment #WorkingParents #CorporateWellness #CareerTransition #BetterAtWork

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Her research on why resilience is a limited resource, the concept of "grit-gaslighting," and the three biological needs we're all trying to meet completely shifted how we think about stress and burnout.

In this Listener's Questions episode, we break down:

→ The moments from Tasha's episode that hit us hardest→ What we're actually going to change in how we approach difficult times→ Why the resilience ceiling explains so much about high achiever burnout→ Your questions from the community about becoming shatterproof

If you haven't listened to Tasha's full episode yet, go back and watch that first here.

This is LQ Episode #2—where we take the best conversations from Better@Work and go deeper with your questions and our honest takeaways.

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What she discovered will change how you think about stress, burnout, and "powering through."

In this episode, Tasha reveals why resilience practices help you survive but don't help you thrive, why "what doesn't kill you makes you stronger" is actually backwards, and introduces her 4-step roadmap to becoming truly shatterproof.

Tasha Eurich is an organisational psychologist, researcher, and New York Times bestselling author of "Insight" and "Shatterproof: How to Thrive When Bad Things Happen."

She's coached CEOs for 20+ years, and her work has been featured in Harvard Business Review, Forbes, and The Today Show.

New episodes every Thursday

Instagram: @betteratworkpod

#Resilience #Leadership #Burnout #MentalHealth #WorkplaceWellbeing #TashaEurich #OrganizationalPsychology #Shatterproof

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Hosts Cathal Quinlan and Annette Sloan are back for Season 4 with your new favourite format. Real workplace questions, real talk, and actionable advice.

In this episode:

• Quick-fire get-to-know-you round with Cathal & Annette
• Helen Tupper’s top takeaways from last week’s launch episode

Got your own workplace dilemma or question for Annette? Submit it anytime at https://betteratwork.net.

Don’t forget to subscribe for future Q&As and interviews with leading experts!

Like, share, and leave a comment below: what’s the biggest work challenge you’re facing right now?

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Helen and I dive into why traditional career ladders no longer work, and how the “squiggly” approach helps people find more purpose, confidence and fulfilment at work. Together we explore:- Identifying and playing to your “super strengths”- Tackling the “confidence gremlins” that hold us back- Building a supportive, genuine network- Keeping an open mind about possibilities for the future👉 Tune in next week when Annette and I answer your listener questions on careers and how to make work better for everyone.Get in touch: www.betteratwork.net/contact-us/Follow us on Instagram: @betteratworkpodOr LinkedIn: https://www.linkedin.com/in/cathal-quinlan/And get the Best Bits Newsletter: betteratwork.net

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Daisy and I discuss how she managed her own burnout while leading a global team through the COVID-19 pandemic. Drawing on her experience, Daisy identifies warning signs of burnout that leaders should watch out for and provides strategies for organizations to mitigate the risks of burnout. We unpack:

• What burnout is and what is not
• How to take care of yourself so you can lead and take care of the people in your life, without running yourself ragged and
• Steps to take if you are feeling burnt out 

Annette Sloan and I sum-up the three biggest takeaways from my conversation with Daisy and share some news on the rest of this season of Better@Work!

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

Get the newsletter: betteratwork.net

About Guest

Daisy Auger-Domínguez who is an award-winning global leader, speaker and author who guides organizations to meet the moment and tackle the pressing question: “Is there a better way to work?” With decades of experience driving transformations at the leading edge of people and culture at Disney, Google and Vice Media, Daisy specializes in bridging divides and aligning people, culture, structures and practices to deliver lasting impact. Her books, “Inclusion Revolution: The Essential Guide to Dismantling Racial Inequity in the Workplace” and “Burnt Out to Lit Up: How to Reignite the Joy of Leading People” offer practical strategies for inclusion and leadership. A sought-after speaker, Daisy's work has been featured in Forbes, Harvard Business Review, Inc., MSNBC and TEDx.

Learn more about Daisy at: https://www.daisyauger-dominguez.com/

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Colin and I discuss why a great organisational culture is so important - ensuring people can flourish no matter what they do - and why it so often goes wrong. 

We unpack:

1. The three stages of toxic culture - combative, corrosive, and harmful.
2. Why so many businesses are shifting to a ‘behaviours-first' management approach.
3. The key factors for designing culture change strategy.

Annette Sloan and I sum-up the three biggest takeaways from my conversation with Colin, and we answer a listener's question from Emily about difficulties interviewing with a colleague at her organisation.

Tune in to learn how to apply behavioural science frameworks and tools to any problem you, your team or organisation are facing.

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

Get the newsletter: betteratwork.net

About Guest

Colin D. Ellis is an award-winning international speaker and highly sought after culture change facilitator and project management expert, who works with a global client base - including Red Bull, Microsoft, KPMG and Cisco – across a wide range of sectors to help them build and maintain great working cultures. He is also the best-selling author of four books including The Project Book and Culture Fix.

Learn more about Colin at: https://www.colindellis.com/

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Sinead and I discuss:

1. How to bridge the Gap between Employers & Gen Z Employees
2. Sinead bust some Gen Z myths 
3. Simple ways to prepare your organisation for future generations of employees

Annette Sloan and I sum-up the three biggest takeaways from my conversation with Sinead, and we answer a listener's question from Lisa who has been made redundant and is looking for some guidance on next steps.

Tune in to learn lots on unlocking Gen Z and how to Connect & Engage with the Next Generation of Talent.  

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

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About Guest

Sinead D'Arcy is an early talent & employer brand marketer Sinéad partners with organisations on their early talent strategy across the full 360 employee experience from attraction to selection, onboarding, ongoing development, retention & off-boarding. With over 20-years' experience establishing & leading award-winning graduate programmes across banking, telecommunications & FMCG sectors, Sinéad has developed unique experience in supporting organisations unlock the potential & power of its early talent strategy to have maximum organisational impact. Sinéad does extensive work with people managers to help them understand how to unlock the superpowers of Gen Z, the newest generation to the workforce

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Mike and I discuss:

1. The difference between knowing and applying behavioural psychology principles
2. Why the first step to understand any problem is considering ‘System One Thinking'
3. How to dial down barriers and dial up triggers to shift behaviour and achieve outcomes

Annette Sloan and I sum-up the three biggest takeaways from my conversation with Mike, and we answer a listener's question from Claudia who has been tasked with driving change within her organisation, however is finding people are resisting and putting up blocks.

Tune in to learn how to apply behavioural science frameworks and tools to any problem you, your team or organisation are facing.

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

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About Guest

Mike Daniels founded The Behavioural Architects Australia in 2012. As a founding partner of the global group, he has worked across private and public sectors, applying behavioural insights and strategic thinking to Customer Experience, Innovation, Brand Strategy, Communication Strategy and Advertising, Public Safety and Digital Outcomes. 

Learn more about The Behavioural Architects at: https://www.thebearchitects.com/ 

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Aaron and I discuss:

1. The tension between organisational demands and the qualities of great human-centred leadership
2. The role of empathy in leadership
3. What AI really means for the future of work 

Annette Sloan and I sum-up the three biggest takeaways from my conversation with Aaron, and we answer a listener's question from Helen who wants to know what to do about her narcissistic boss.

Tune in to learn how to navigate craft human-centred organisations, cultures, and leadership in the workplace.

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

Get the newsletter: betteratwork.net

About Guest

Aaron McEwan is a behavioral scientist, psychologist, and futurist, and was recently named a Top 100 Global HR Influencer and one of five HR Leaders to Follow in 2022.  As VP, Research & Advisory for Gartner's HR Practice, Aaron provides strategic advice to the world's leading companies on the future of work and talent, and helps leaders execute critical business objectives through the application of evidence-based HR and talent management practices and manage their most critical relationships across the C-suite and Board. He believes that great ideas, backed by rigorous science, have the power to unlock the potential of individuals, organisations, and the world.  

Six Pillars - we also feature the excellent work from Brian Comly in this episode also, check out the article mentioned here 

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Amy and I discuss:

1. Why emotional regulation is so important and how to create space in challenging situations
2. Establishing team psychological safety
3. The power of euphoric thinking

Annette Sloan and I sum-up the three biggest takeaways from my conversation with Amy, and we answer a listener's question about feeling disconnected and lonely at work and how to know when it's time for a change.

Tune in to learn how to navigate emotionally charged and challenging situations in work and life.

And if you'd like even more from Amy, dive into our earlier interview with Amy here.

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

Get the newsletter: betteratwork.net

About Guest

Amy is a workplace expert who frequently writes and speaks about effective communication, interpersonal dynamics, gender, difficult conversations, and feedback.She works with individuals, teams, and organizations around the world to help them collaborate, improve how they communicate, support dissent and debate, and transform their organizational culture.

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Joanne shares valuable insights into how to pursue a more fulfilling career and the importance of adaptability in the modern workplace, all backed by cutting-edge science and inspiring true stories. Tune in for an inspiring conversation that will set you up to pursue your professional and life goals!

Joanne and I discuss:

1. Joanne's ‘Four S's' - Search, struggle, stop and solution 
2. How to navigate the ‘struggle phase' when career change feels slow and 
3. Why exploring possible selves, finding an expert companion and connecting with others can unlock career transformation

Annette Sloan and I sum-up the three biggest takeaways from my conversation with Joanne, and we answer a listener's question about how to transition into a role where you are relying more on transferable skills rather than specific experience.

Tune in to discover Joanne's roadmap for reinventing your career!

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

Get the newsletter: betteratwork.net

About Guest

Joanne Lipman has served as Editor-in-Chief of USA Today, USA Today Network, Conde Nast Portfolio, and The Wall Street Journal's Weekend Journal, leading those organisations to six Pulitzer Prizes. She is an on-air CNBC contributor and Yale University journalism lecturer.

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He emphasises the importance of combining practical productivity strategies with existing technology to enhance workplace effectiveness.

Dermot and I discuss:

1. How to consolidate your ‘to-do's' into one place
2. Why we have an urgency problem and what we can do about it
3. Five small changes to email habits to transform your productivity 

Annette Sloan and I sum-up the three biggest takeaways from my conversation with Dermot, and Creative Producer Phoebe joins us on the show to share her experience implementing some of Dermot's Smart Work systems.

Tune in to learn how to work smarter, not harder!

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

Get the newsletter: betteratwork.net

About Guest

Dermot has a highly inspiring yet practical approach to productivity in the modern workplace. His passion is creating real behavioural change, and has developed a system for working productively that is applicable to anyone working in today's busy, email driven workplace.

His pragmatic approach and wealth of experience ensure that he brings relevant strategies to the table for the leadership level. His focus on productivity technology ensures that executives are getting the most from the tools at their fingertips.

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Pia and I discuss:

1. Why Pia believes only a few hold the power of questions in society and why it should be democratised 
2. What her research has revealed about finding the right questions
3. Why it's important for leaders to create environments for their team to question

Annette Sloan and I sum-up the three biggest takeaways from my conversation with Pia, and we answer a listener's question asking when Annette and I are doing some live podcast on either Linkedin or Utube!!

Tune in to gain insights on unlocking the transformative power of questions.

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

Get the newsletter: betteratwork.net

About Guest

Pia Lauritzen is a Danish philosopher and academic. She has a PhD in philosophy from Aarhus University, Denmark, and from 2014 to 2016, she did post-doctoral studies combining philosophical research with observational studies of Russian, Danish, Chinese, and Spanish school classes (funded by the Carlsberg Foundation). Her 2019 TEDx Talk is titled, “What you don't know about questions”.

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Molly and I discuss:

1. Why our willingness to speak up is a huge indicator of how safe and supported we are at work
2. Molly shares her framework to help you unlock the key to authentic human interaction
3. Why being a good leader begins with being a good coach.

Annette Sloan and I sum-up the three biggest takeaways from my conversation with Molly, and we answer a listener's question about dealing with a command-and-control boss.

Tune in to gain insights on finding the words that work for each of us and making ourselves feel heard at work.

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

Get the newsletter: betteratwork.net

About Guest

Founder of Say It Skillfully Inc., Molly helps senior management and their teams to Win As One. Across 81 mergers and acquisitions, Molly has helped leadership teams navigate the human after-effects of intense change. She guides leaders to commit to each other’s success as they learn to thrive in complex internal environments. Through Say It Skillfully, Molly teaches people at all levels to communicate skillfully and authentically to be seen, heard and understood on their most important and challenging topics.

Molly is working on her first book with co-author Marshall Goldsmith, scheduled for release in early 2025! The working title is Say It Skillfully - Speak Up, Be Yourself, Make Your Words Matter.

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What if someone told you the key to success was kindness? His new work focuses on why organisations with kinder and more human-centred cultures are ultimately more successful. 

Graham and I discuss:

1. Why the role of kindness in business is misunderstood
2. We look at the science of kindness, the research from behavioral science and how it drives results and collaboration across many dimensions
3. What does it mean to be kindful including the 8 principles of kindfullness at work

Annette Sloan and I sum-up the three biggest takeaways from my conversation with Graham, and we answer a listener's question about facing burnout at the office and dealing with a lazy peer!

Tune in to gain insights on the transformative impact of kindness at work and in life. 

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

Get the newsletter: betteratwork.net

About Guest

Graham Allcott is the author of multiple books, including the global bestsellers How to be a Productivity Ninja and KIND: The Quiet Power of Kindness at Work, and a popular speaker on these topics. He is the founder of Think Productive, one of the world's leading providers of personal productivity training and consultancy.

If you want to learn more about Graham head to https://www.grahamallcott.com/orderkind

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Great Place to Work is a global authority on workplace culture and gives leaders and organisation the recognition and tools to create a consistently and overwhelmingly positive employee experience. 

Mantel Group is a technology consultancy firm and has been awarded “Legend” status by Great Places to Work, in recognition of having one of Australia’s most positive workplace cultures for five years running!

We cover the following topics with Rebecca and Con:

1. The three most important ingredients to create a great workplace
2. Why communication and equity are interconnected
3. Practical ways and examples to create a great place to work!

Annette Sloan and I sum-up the three biggest takeaways from my conversation with Rebecca and Con. 

We’ve taken a short pause on listeners questions because we wanted to take a moment to hear from you. We want to explore what more we could do as a group:

• Is there someone you think we need to invite on as a guest?
• Have you learned anything from the series that has helped you or your teams? We want to hear your stories!
• We do love your questions, so keep them coming. Is there a problem for yourself or your organisation Annette and I could help you work through? 

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

Get the newsletter: betteratwork.net

And if you want to learn more about Great Place to Work, head to https://greatplacetowork.com.au/ 

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From neurons to social networks, Jay’s research examines how collective concerns—group identities, moral values, and political beliefs—shape the mind, brain, and behaviour.

Jay’s research focuses on social identities, stereotypes, and exploring the truth behind our deep need to belong. How do we identify with others? What groups do feel safe with, and which ones are considered threats? These are all questions that are important to our lives, our views on the world around us and our own views about our ourselves. 

Jay and I discuss:

1. The impact of identity, group dynamics and bias in work, politics, and life!
2. How our inter-personal relationships - from children to colleagues - transform our identity and performance
3. Creating psychological safety in teams and creating safe spaces for dissent.

Annette Sloan and I sum-up the three biggest takeaways from my conversation with Jay and we answer a listener's question about returning to work after 3 years raising her children.

Tune in to gain insights on harnessing our shared identities to create a more cooperative life and workplace!

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

Get the newsletter: betteratwork.net

About Guest

Dr. Jay Van Bavel is a Professor of Psychology & Neural Science at New York University, an affiliate at the Stern School of Business in Management and Organizations, and Director of the Social Identity & Morality Lab. He is the co-author of “The Power of Us: Harnessing Our Shared Identities to Improve Performance, Increase Cooperation, and Promote Social Harmony”. Prior to joining NYU, Jay completed his PhD at the University of Toronto and a Postdoctoral Fellowship at The Ohio State University.

If you want to learn more about Dr. Jay Van Bavel head to https://www.jayvanbavel.com/

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With over 20 years of experience, Marc has worked with global organizations like BMW, Deloitte, and McDonald's. He helps businesses create effective strategies for success, even in challenging times. Marc equips people with proven systems to make strategy better - whether your goals are delivering growth, boosting financial performance or losing weight! 

Marc and I discuss:

1. What does good strategy look like and why we need to leave behind the old school strategy approach
2. How to bring strategy to life in an organisation or team 
3. How to be successful by tracking inputs and living your strategy.

Annette Sloan and I sum-up the three biggest takeaways from my conversation with Marc and we answer a listener's question about how to manage a team who always present problems, expecting answers without putting forward any solutions.

Tune in to gain insights on finding alignment within your organisation and living your strategy for success. 

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

Get the newsletter: betteratwork.net

About Guest

Dr Marc Sniukas is a global expert on strategic innovation for new growth and renewal, co-founder of Business Model Gallery - The World's Largest Business Model Database, and adjunct professor of business innovation.

If you want to learn more about Dr. Marc Sniukas head to https://www.sniukas.com/about 

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Nick co-founded WorkFromHomeResearch.com and has influenced policy on remote work, meeting with notable figures like President Barack Obama. He consults with CEOs, speaks at events, and if you’re reading an article about remote work - chances are he’ll be referenced! Nick's mission is to advance remote work adoption and empower workers and organisations. 

Nick and I discuss:

1. The evolution of working from home and how it all began way before COVID!
2. Why hybrid work schedules and performance reviews are transformative
3. The importance of social interactions at work and how to maximise them even when working remotely 

Annette Sloan and I sum-up the three biggest takeaways from my conversation with Nick and we answer a listener's question about what to do when a colleague breaks down in tears about being overwhelmed by their job.

Tune in to gain insights on making working from home better, improving hybrid team performance and Nick’s predictions for the future of work.

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

Get the newsletter: betteratwork.net

About Guest

If you want to learn more about Nick, go to his Linkedin

Plus go to wfhresearch.com where there are some excellent research papers on all things working from home.

Also check out wfhmap.com which is measuring remote work across space and time, using job ads.

Timestamps

1.00 Top of Mind - The Olympics!

7.40 Nick Bloom Interview - the history of hybrid work

14.35 Hybrid working trends

19.00 Organising hybrid for success

32.00 Why organisations resort to Return to the Office for the wrong reasons

41.00 Annette's Sum Up & Listener's Question

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Carol Kauffman is an assistant professor at Harvard Medical School and is ranked number one by leadership coach Marshall Goldsmith. Her book Real Time Leadership: Find Your Winning Moves When The Stakes Are High, was co-written with David Noble and shows you how to navigate crucial leadership moments successfully using their innovative MOVE framework.

Carol and I discuss:

1. The super question to ask yourself dozens of times a day. 
2. How to overcome your reflexes using the MOVE Framework 
3. Her top advice for future aspiring leaders

Annette Sloan and I sum-up the three biggest takeaways from my conversation with Carol and we answer a listener's question about what to do when your boss doesn’t like you.

Tune in to gain insights on rising above our reflexes and being the best version of ourselves whether we’re leading, reaching for patience, or giving feedback. 

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

Get the newsletter: betteratwork.net

About Guest

Carol is known globally as one of the top leaders in the field of coaching. She has been named the #1 Leadership coach in the world by the Marshall Goldsmith group. Thinkers 50 shortlisted her as one of the top 8 coaches for her contribution as a thought leader and coach. She is on the faculty at Harvard where she is the Founder of the Institute of Coaching. In addition, she supervises an international fleet of leadership coaches and has created a Coach Approach training program with a global footprint. Her book Real Time Leaders: Find Your Winning Moves When The Stakes Are High, was co-written with David Noble.

If you want to learn more about Carol and her work, visit carolkauffman.com/ 

Plus, we talk about Carol’s new book carolkauffman.com/rtl-draft/ 

Timestamps

1.30 Top of Mind - A current leadership crisis

5.00 Carol Kauffman Interview

7.00 Don’t hold back

11.00 The MOVE Framework

19.24 The three dimensions of great leaders

39:56 Annette’s Sum-Up

45.33 Listener’s Question: Matt’s boss doesn’t like him but he loves his job - what should he do?

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Dr. Tessa West is a professor of psychology at New York University and expert in the science of social relationships. Tessa's extensive research and publications in top psychology journals have gained her recognition in media outlets like The New York Times and CNN. She is the author of "Jerks at Work" and upcoming book "Job Therapy." 

Tessa and I discuss:

1. How to find your most fulfilling job  
2. The complicated role identity plays in why we stay in jobs or roles we do not like
3. The five common sources of career frustration.

Annette Sloan and I sum-up the three biggest takeaways from my conversation with Tessa and we answer a listener's question about what to do when you're given an impossible task at work.

Tune in to gain insights on moving through periods of transition and finding roles and jobs in which we’ll thrive. 

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

Get the newsletter: betteratwork.net

About Guest

Dr Tessa West is Professor of Psychology at New York University, where she is a leading expert on the science of social relationships. She has over 100 academic publications and is a regular contributor to the Wall Street Journal. Her first book Jerks at Work: Toxic coworkers and what to do about them is now followed by Job Therapy: Finding work that works for you. 

If you want to learn more about Dr. Tessa West and her work, visit https://www.tessawestauthor.com/ 

Plus, we talk about Tessa’s new book https://www.tessawestauthor.com/book/job-therapy 

Timestamps

1.18 Top of Mind.

5.03 Tessa West Interview.

8.30 Personal identity vs professional identity. 

12.31 Why we can’t walk away: The sunk cost fallacy, intermittent reinforcement and the hedonic treadmill.

17.00 Five common causes of career frustration.

22.00 Leaving your job and the power of the full stop. Why less is more and we need to stop prioritising action over reflection.

30.00 Why there aren't 'soft skills', there are just skills!

36.54 Tessa’s lesson from work that’s made her whole life better.

38.40 Tessa’s favourite piece of advice.

41:30 Annette’s Episode Sum Up.

46.45 Listener’s Question.

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In this three-part mini-series, Cathal Quinlan and Annette Sloan share 9 brain-friendly, bite-sized insights from world experts in workplace relationships, behavioural science and performance.

In this episode we delve into ‘Better We’, focusing on three key areas: trust, feedback, and conflict management.

We discuss:

• How trust is the bedrock of effective teamwork and a lack of trust can lead to reduced effort, productivity and higher turnover rates!
• Actions to build trust - because when employees feel trusted, they perform better and exceed expectations!
• How feedback can trigger a fight-or-flight response and how to hijack the brains inbuilt responses to stay in ‘discovery mode’ and avoid shutting down. 
• Why we love the ‘WRAP’ approach (instead of the sh** sandwich!) 
• Strategies for navigating conflict by understanding the other person’s perspective and finding common ground.
• Annette’s step-by-step approach to managing conflict. 

We hope these insights empower you to foster a better work environment! 

Listeners can access and download sum ups for free to dive deeper and take actionable steps: www.betteratwork.net/newsletter

Let’s find out how to be better at work, together!

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

Get the newsletter: betteratwork.net

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‘Better Ways’ is all about setting priorities, running effective meetings, and fostering an environment where employees can care and thrive.

We discuss:

• Setting an intentional direction for your day.
• Tricks to avoid overwhelming your brain and stay positive. 
• How to set-up meetings for success.
• Strategies for fostering inclusivity and ensuring your employees experience of meetings align with your organisational values.
• How to make wrap ups meaningful and motivational.
• Why there’s a cultural problem with the term ‘engagement’ and our favourite alternatives.
• How to focus on development and growth opportunities for your team or organisation.

As we conclude this series, we hope you've gained insights into how to have better days at work, improve team interactions, and create a thriving organisational culture. 

Thank you for tuning in, and here's to better days ahead!

Listeners can access and download sum ups for free to dive deeper and take actionable steps: www.betteratwork.net/newsletter

Let’s find out how to be better at work, together!

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

Get the newsletter: betteratwork.net

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When we’re so busy ‘doing’ work, how can we learn to be better at it? 

In this three-part mini-series, Cathal Quinlan and Annette Sloan share 9 brain-friendly, bite-sized insights from world experts in workplace relationships, behavioural science and performance.

In part one, ‘Better Me’, Cathal and Annette delve into the significance of self-awareness, confidence, and purpose in personal and professional development. They stress that self-awareness serves as the foundation for growth and improvement, helping people to identify areas to improve and how to go about it.

We discuss:

• Personal experiences and insights on how taking the time to reflect and understand our own role in a crisis or challenging situation can be transformative.
• The importance of understanding our values as a starting point for self-awareness. Values act as a compass, guiding us in our decision-making and goal-setting, aligning them with our core beliefs.
• Simple, small steps to managing anxiety and growing our confidence. When we have confidence in ourselves and our abilities, we can inspire and motivate our teams to achieve greatness. It's not just about leading, but also about living a more fulfilled life.
• The significance of paying attention to our feelings and thoughts as a guide for future decisions and goals. 

Listeners can access and download sum ups for free to dive deeper and take actionable steps: www.betteratwork.net/newsletter 

Let’s find out how to be better at work, together!

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

Get the newsletter: betteratwork.net

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Jim is the Chief Workplace Scientist at Gallup and has been studying human behaviour in organisations for 37 years. Jim has led more than 1,000 studies of workplace effectiveness, including the largest ongoing meta-analysis of human potential and business unit performance. His work has also appeared in many publications, including Harvard Business Review, The New York Times, and The Wall Street Journal, and in many prominent academic journals.

He shared some invaluable insights on how to improve your work life and those of others. 

We discuss:

1. Why engagement is crucial to success 
2. Research-supported principles for shaping work conditions and autonomy in hybrid work
3. The unique position of managers to cultivate employee satisfaction
4. How to revive mentoring in the workplace
5. The five elements of wellbeing and why careers are critical to our wellbeing

Don’t miss this insightful conversation with Jim! His expertise, backed by research and science, is presented in super digestible and easy-to-understand manner. 

And in let's take this offline, Annette Sloan and I break down the three biggest takeaways, plus provide some exciting news on new Better@Work content dropping soon – you don’t want to miss it. 

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

Get the newsletter: betteratwork.net

About Guest

Dr Jim Harter is the chief workplace scientist of at Gallup’s workplace management and wellbeing at Gallup. Jim is the primary researcher and author of the first large-scale, multi-organization study to investigate the relationship between work-unit employee engagement and business results, including profitability, productivity, turnover, customer engagement, safety and health. He is the author of Wall Street Journal bestsellers Culture Shock, released in 2023, and Wellbeing at Work, released in 2021. He is also the author of No. 1 Wall Street Journal and Washington Post bestseller It's the Manager, released in 2019.

If you want to learn more about Dr. Harter and his work, visit gallop.com. 

Plus, we talked about the Gallup Q12 survey in this episode, do check it out.

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Jonathan shares his insights and practical tips for improving career prospects. From working in small businesses to large corporations, Jonathan's diverse background makes him the perfect person to guide students and professionals alike. With a career that has spanned continents and a proficiency in multiple languages, Jonathan offers a truly global perspective on career development. He also shares his insights on how to transition into a new career field and the delicate balance between career goals and personal aspirations, providing a nuanced view on the evolving nature of work. Jonathan offers so much advice, presenting fresh perspectives on early and later career development.

We discuss:

• Why transactional analysis as a psychoanalytic theory is so important as a basis for understanding ours and others behaviour
• The importance of soft skills when evaluating candidates and why skills such as teamwork and communication are so important
• Hiring for attitude and training for skill, Jonathan talks about the importance of looking beyond qualifications and focusing on a candidate's attitude. Skills can be taught, but you cannot change attitude
• How Gen Z bring the courage to challenge and express their views and the rest of us can benefit if we listen, respect and present our own ideas so together we make things better
• No pride in ownership, Jonathan reminded us that true success comes from collaboration and shared ownership. Let go of the ego and embrace teamwork

Join us for this thought-provoking discussion to gain valuable insights from Jonathan’s experiences and to enhance your understanding of the dynamic world of career development and hiring.

And in let's take this offline, Annette Sloan and I break down the three biggest takeaways, plus we answer a question from our listener Jo, who has her first interview in 10 years and is looking for our advice. 

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

Get the newsletter: betteratwork.net

About Guest

Jonathan Black has been Director of the Careers Service at the University of Oxford for the last 15 years. He has worked in the UK, Europe and the USA, in small businesses and large corporations, private and public sector. In his day job, he works one-to-one with students, presents at international conferences, and produces new ideas and programmes to help students in schools, university and beyond, to improve their career prospects.  Jonathan writes his own column at the Finanical Times called "Dear Jonathan" and is also an author. His book, How to Find the Career You've Always Wanted is a must read that really gives you the confidence and skills to choose your career - as well as the perspective to see the big picture and understand where you are heading.

Website:  https://www.careers.ox.ac.uk/jonathan-black

FT: https://www.ft.com/jonathan-black

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Margaret explains why attempts to predict the future, even in today's world of AI and Big Data technologies, are often doomed to failure. She offers alternative strategies for people and organisations facing an uncertain future — strategies based on human creativity and resilience.

Dr Margaret Heffernan is an entrepreneur, Chief Executive, broadcaster, and author. She writes, speaks and blogs about business leadership, management, innovation and creativity, and her TED talks have been seen by over 14 million people. Margaret has written six books and her third book, ‘Wilful Blindness, Why We Ignore The Obvious’ was named one of the most important business books of the decade by the Financial Times. Her most recent book ‘Uncharted: How To Map The Future’ was published in 2020 and was nominated for the Financial Times Best Business Book award.

We discuss:

• How Margaret’s dads job influenced her thinking early in life, especially that there were good companies and bad companies and good bosses and bad bosses
• The more we rely on technology to make us efficient, the fewer skills we have to confront the unexpected
• Human skills such as humility, imagination, and optimism are adaptable and flexible skills that feed people
• Ways to prevent potentially devastating “willful blindness” in your organisation
• The biggest misconception around middle managers
• Her love for the TV show “Succession” and the lessons for Boards.

This episode is packed full of wisdom and amazing insights, you will walk away feeling inspired and energised.

And in let's take this offline, Annette Sloan and I break down the three biggest takeaways.

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

Get the newsletter: betteratwork.net

About Guest

Dr. Margaret Heffernan is an entrepreneur, author, academic and Lead Faculty for the Forward Institute’s, where she mentors CEOs and senior executives of major global organisations. Her book, Uncharted: How to Map the Future explores how understanding and being prepared for uncertainty, both as individuals and leaders of organisations, helps navigate modern life. 

Website: https://www.mheffernan.com/

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Mamie, is a coach and consultant who trains teams and organisations to develop a healthy and productive meeting culture. She shares with us her expertise in planning (and declining!) meetings, substitutes to meetings, and making meetings more beneficial and productive for everyone. Cathal and Mamie also spent some time discussing how meetings reflect your culture and your team dynamics.

We discuss:

• How to establish whether you need a meeting and the alternatives to holding one
• Why asking the desired outcome of a meeting before accepting it can have multiple benefits for you and the meeting organiser
• Approaches to prepare for meetings effectively
• How to chair/lead meetings inclusively for different personalities and thinking styles 
• Best practices for achieving your expected outcome in meetings

This episode is packed full of practical tips to put into action in your meetings immediately!

And in let's take this offline, Annette Sloan and I break down the three biggest takeaways, plus we answer a question from our listener Elizabeth, who has been out of the workforce for 15 years and is unsure how to start her career again. 

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

Get the newsletter: betteratwork.net

About Guest

Mamie Kanfer Stewart is the author of Momentum: Creating Effective, Engaging, and Enjoyable Meetings. Her company, Meeteor, helps teams and organizations build healthy meeting culture. As a coach, speaker, writer, and trainer, Mamie has helped thousands of people improve their meetings and how they collaborate. Mamie has been featured in Forbes, Inc, and Fast Company. She is a regular contributor on The Price of Business and is the host of The Modern Manager podcast.

Website: MamieKS.com

Book: Momentum by Mamie Kanfer Stewart and Tai Tsao

Podcast:  The Modern Manager

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Probing the science and neuroscience behind confidence that has emerged over the last decade, clinical psychologist and neuroscientist Professor Ian Robertson tells us how confidence plays out in our minds, our brains and indeed our bodies. He explains where it comes from and how it spreads. And why it's not necessarily something you are born with, but something that can be learned. 

We discuss:

• How our upbringing impacts our confidence
• The science behind confidence
• The ‘can do’ and ‘can happen’ matrix
• Our imagination is the Chief Operating Officer of confidence  
• Why women face more issues with self-confidence than men.  

From the science behind confidence to practical tips for boosting self-assurance, this episode is a must-listen for anyone looking to improve their mindset and achieve their goals

And in let's take this offline, Annette Sloan and I break down the three biggest takeaways, plus we answer a question from our listener Shane, who’s company has been partnered with another company for a major project and both have very differing views. 

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

Get the newsletter: betteratwork.net

About Guest

Ian Robertson is an Emeritus Professor of Psychology at Trinity College Dublin and Co-Director of the Global Brain Health Institute. He is also the T Boone Pickens Distinguished Scientist at the Center for BrainHealth at the University of Texas at Dallas and is a Member of Academia Europaea, as well as being a trained clinical psychologist and neuroscientist.

Website: https://ianrobertson.org/

LinkedIn: https://www.linkedin.com/in/ian-robertson-4480502/

Book: https://ianrobertson.org/product/how-confidence-works-the-new-science-of-self-belief-and-why-some-people-learn-it-and-others-dont

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Formerly a PE teacher, Kate is one of the most experienced performance psychologists in Olympic sport in the UK having worked with Team GB athletes and medallists at seven Olympic Games.  She has also built a reputation as a high-performance coach and facilitator with leaders and executives in European and global businesses. Clients have included LEGO, Morgan Stanley, Pfizer, ASDA, and Laing O’Rourke.

We discuss:

• Taking time to know 1) who you are, 2) what really matters and 3) where you belong
• How the strongest athletes have the best relationship with failure
• The Psychology & Biology of Performance
• The biggest barriers that prevent people from improving their own performance
• How to be proactive and nurture our sense of belonging
• Plus, Kate puts Cathal on the spot for his views on some topics

This is a fantastic discussion from a thoughtful, present, and very articulate Kate, we hope it helps with improving your performance.

And in let's take this offline, Annette Sloan and I break down the three biggest takeaways, plus we answer a question from our listener Natasha, on the impact an error she made at work is having on her.

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

Get the newsletter: betteratwork.net

About Kate

LinkedIn: https://www.linkedin.com/in/kate-goodger-phd-c-psychol-7ba6b379/

Speaking: https://raisethebar.co.uk/speaker/dr-kate-goodger/

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 We discuss:

• The difference between good and bad feedback
• How feedback focuses on a past we can’t change and how we should embrace a new approach
• A new strategy of shifting feedback from what you see to helping people see for themselves - a “mirror holding” approach for self-reflection to provoke an insight
• The super practical WRAP approach to feedback over the “Praise Sandwich”
• The four steps to handle receiving feedback

Joe Hirsch helps organizations design and deliver feedback without fear. He is an internationally recognized expert on leadership and communication, who makes research-based practices more accessible to improve the way people work, learn and lead. In his book The Feedback Fix, Joe presents a bold alternative to traditional feedback techniques and performance management practices. A lot of our listeners have asked for an episode on feedback, and we hope you take a lot from this great discussion with Joe.

And in let's take this offline, Annette Sloan and I break down the three biggest takeaways, plus we answer a question from our listener Ashley on how to deal with a clique at work

Get in touch: Cathal@betteratwork.com.au or https://betteratwork.com.au

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

Get the newsletter: betteratwork.net

About Joe

Website: www.joehirsch.me

TEDx: https://www.ted.com/talks/joe_hirsch_the_joy_of_getting_feedback

Book: https://www.amazon.com/Feedback-Fix-Embrace-Future-Change/dp/1475826591

Podcast:  https://open.spotify.com/show/0Hk8FyFkgiGrlocemkBLCd?si=7f3be9c5c618425f

LinkedIn: https://www.linkedin.com/in/joemhirsch/

Twitter: https://twitter.com/joemhirsch 

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 We discuss:

• Why designing your life is important and how to apply design principles to your life
• Insights into her year-long codesign with older people
• Making friends is as healthy as exercising
• How thinking of a hero of yours, somebody who inspires you can help define your values
• Companies that love themselves!

Ayse is the author of the best-selling book Design the Long Life You Love: A Step-by-Step Guide to Love, Purpose, Well-Being, and Friendship. She has won international design awards for just about everything - including creating one of the world’s most comfortable toilet seats (which we have a lovely chat about)!

In our chat we also take a look at the key steps to create the life you really love. Ayse speaks about the importance of collaborating and what she means when she speaks about the friendship factory. We look at how self-love is one of the key components in creating a long life you love. 

And in let's take this offline, Annette Sloan joins me again as we break down the three biggest takeaways, plus we answer a question from our listener Paul, who was recently made redundant and feels lost after working in that job for nearly 15 years and how does he come back from it. 

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

Get the newsletter: betteratwork.net

About Ayse

Website: AyseBirsel.com

Book: Design the Long Life You Love

Website: DesignTheLongLifeYouLove.com

Newsletter: AyseBirsel.com/newsletter

Linkedin profile: https://www.linkedin.com/in/aysebirsel/

Twitter: https://twitter.com/AyseBirselSeck

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 We discuss:.

• How communication is at the heart of many workplace issues 
• Understanding communication styles improves your ability to be heard
• The four communication styles–and how to master yours (link below to help you discover your style)
• How to bridge the gap between your style and others’
• How stress has a significant impact on your communication skills

Maryanne is an expert in creating cultures to foster open communication, cultivate empathy, and deepen trust. She is the author of The Elevated Communicator: How to Master Your Style and Strengthen Well-Being at Work, which was born out of more than a decade of original research.

In our chat we take a look at how communication is at the heart of common problems. We dive into understanding our own communication style and how to use it in the most effective way as a leader. Maryanne speaks about how self-assessment helps you identify your communication style, raise your self-awareness and build the communication skills needed to create a positive impact at work. 

And in let's take this offline, my friend Annette and I break down the three biggest takeaways, plus we answer a question from our listener Georgina who is dealing with a close colleague who is working in a dysfunctional team and wants to pull Georgina into the drama. 

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

Get the newsletter: betteratwork.net

About Maryanne

Book: The Elevated Communicator: How to Master Your Style and Strengthen Well-Being at Work 

LinkedIn: Maryanne O’Brien

Style Assessment: TheElevatedCommunicator.com

Website: TheElevatedCommunicator.com 

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We discuss:

- Joe’s background as a psychometrician (psychologist who uses data to predict outcomes) who studies leadership

- How trust in society can predict GDP

- The impact of low trust inside an organisation

- The correlation between trust and leadership effectiveness

- The three behaviours that most affect gaining trust  (you do not want to miss these!) and why leaders should be asking for feedback

In his latest book Trifecta of Trust, Joe has collected a mountain of compelling data to make the irrefutable case for the value of trust in leadership. By mastering this leadership trust trifecta, you can increase your success and happiness, both in business and life.

Joe is a globally renowned psychometrician, best-selling author, and speaker on leadership, feedback, and organisational change. For over 30 years, Joe has been assessing and studying top leaders in every industry. He designs unique surveys and assessments utilizing a database comprised of over a million assessments on over 100,000+ leaders.

And in let's take this offline, my friend Annette Sloan and I break down the three biggest takeaways, plus we answer a question from our listener James, who has been asked by his manager to move to an exciting new area, however James is worried to say yes...  

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

Get the newsletter: betteratwork.net

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Amy Gallo is a contributing editor at Harvard Business Review. She is the author of the HBR Guide to Dealing with Conflict and Getting Along: How to Work with Anyone, and a cohost of HBR’s Women at Work podcast. She writes and speaks about workplace dynamics, communication, feedback, and emotional intelligence. As a sought-after speaker and facilitator, Amy has helped thousands of leaders deal with conflict more effectively and navigate complicated workplace dynamics.

In our chat we dive into, the reality of difficult relationships, how we may be contributing to the problem, and how to turn things around.

Here's a quick episode breakdown...

• We explore workplace boundaries.
• The health impacts of bad relationships at work.
• How to work well with different types of people.
• How our own biases can seep into our relationships without even knowing. 

And in let's take this offline, my friend Annette Sloan and I break down the three biggest takeaways, plus we answer a question from our listener Claire, who has a younger team member experiencing a dysfunctional relationship with an important stakeholder. 

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

Get the newsletter: betteratwork.net

About Amy

Book: Getting Along: How to Work with Anyone (Even Difficult People)

Book: HBR Guide to Dealing with Conflict (HBR Guide Series) 

Podcast: Women at Work

TEDx Talk: “The Gift of Conflict”

Website: AmyEGallo.com

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Lawrence Goldstone is a Partner at PwC Australia, and leads the firms Future of Work agenda and Signature Experience program, ‘The Outside’. He is passionate around disruptive models of change and bringing new perspectives to Executives and Boards, Lawrence brings over 25 years local and international experience and is an expert in strategic problem solving, collaborative design, employee engagement and communications. Caitlin Guilfoyle is one of Australia’s leading Future of Work voices and specialists. Caitlin is a Future of Work Leader at PwC Australia, with over 15 years’ experience in roles within public and private enterprise both in Australia and overseas. Caitlin develops research and thought leadership on the market trends that affect organisations and people, as well as supporting leadership teams, to help them prepare for their future of work.

We discuss recent insights such as World Economic Forum Top 10 skills for tomorrow and the latest report from PWC on the Future of Work Outlook for 2023

In this episode, we cover…

• What does the future of work really mean?
• Advice for individuals and organisations on how to get ready for the future
• Strategies around people returning to the office and really 'Earning the Commute'
• Advice on reframing the flexibility debate, not only about the individual’s needs, but about the team and the organisation

If you are looking to stay ahead in the ever-evolving modern world of work, tune in to this insightful and fun chat with Lawrence and Caitlin.

On top of all that, I debrief on Lawrence and Caitlin’s key insights with my friend Annette Sloan and answer a question from our listener Melanie, who is working in an organisation where she feels the culture is broken and every day feels challenging and political.

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

Get the newsletter: betteratwork.net

About PWC

Learn more about PWC Future of Work

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Tasha Eurich is an organizational psychologist, executive coach, researcher, and New York Times best-selling author of Insight and Bankable Leadership. Tasha has worked directly with 20,000 leaders and spoken live to hundreds of thousands more, with clients including the NBA, Walmart, Salesforce and more, and her TEDx talks have been viewed more than 8 million times. Thinkers50 also named Tasha one of the Top 30 Emerging Management Thinkers in the world, and a Top 50 World Leader in Coaching.

We discuss her most recent book; Insights – The Power of Self- Awareness in a Self-Deluded World

In this episode, we cover…

• What is self-awareness?
• Tasha's advice for improving self-awareness and the simple three questions to ask when brushing your teeth each evening
• How self-consciousness is different to self-awareness and how it can hinder your work life
• The seven Pillars of Insight to become a more insightful worker and person (this was amazing!!)
• How people who are avoiding feedback for their own comfort sometimes underestimate the amount of comfort knowing can give them

Tune in and find out why we have wanted Tasha on the show for some time and enjoy the fun Tasha and I have in this conversation.

On top of all that, I debrief on Tasha’s key insights with my friend Annette Sloan and answer a question from our listener Paul, who has been offered a role overseas and is trying to decide if it will enhance his work and life.

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

Get the newsletter: betteratwork.net

Learn more about Tasha: https://tashaeurich.com/

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Chester Elton is the #4 leadership expert in the world and #2 among the world's top organizational culture experts ranked by the Global Gurus research organisation in 2022. He brings world-class energy, insight, and passion to the conversation with a mindset of empathy and gratitude. Chesteris a best-selling author, speaker and executive coach, he and his co-author Adrian Gostick have proven that the key to really successful companies is really successful relationships with employees. We discuss their most recent book; Anxiety at Work: 8 Strategies to Help Teams Build Resilience, Handle Uncertainty, and Get Stuff Done

In this episode, we cover…

• The #1 cause of anxiety and how managers can recognize it
• The difference between worry, stress and anxiety
• How to Lead with empathy and gratitude
• The importance of an ally at work
• Being better able to talk about anxiety and creating emotionally safe environments. 

Tune in and find out why Chester also has huge passion for the book The Boy, The Mole, The Fox and The Horse.

On top of all that, I debrief on Chester’s key insights with my friend Annette Sloan and answer a question from our listener Sarah,  whose boss exploded when she answered a question from someone more senior.

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

Get the newsletter: betteratwork.net

About Chester

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William Cowan has over 30 years of experience in senior management positions and has served as an advisor to boards and chief executives worldwide. He is an amazing leader in career transition management and has formalised an approach that produces outstanding results. In 25-plus years, he has provided practical guidance to over 1,000 senior executives, as well as many others including university graduates

In this episode we cover how to…

• Build your career move using a clear, structured process to identify and secure attractive career opportunities
• Learn the ways to articulate your special strengths
• Develop a network and make it work for you
• Conduct a successful meeting with a future employer

Tune in and find out why we don’t want you saying ….“I’m as mad as hell and I’m not going to take this anymore” 

On top of all that, I debrief on William’s key insights with my friend Annette and answer a question from our listener Dianne, who applied for a more senior role and was unsuccessful.

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

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About William

Learn more about William and the book on his website

https://buildingawinningcareer.com/

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Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

Get the newsletter: betteratwork.net

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In our chat, we take a look at why it's so important to create rituals in the workplace and how they lead to more engagement, productivity and purpose. Erica has discovered the 3 P's that go into why rituals are so crucial: Psychological Safety, Purpose and Performance. She dives into the science and psychology behind rituals. She defines a ritual as something that we assign a certain meaning or intention, which happens with repetition (whether daily, weekly, quarterly), and which goes beyond its practical purpose. Rituals can help us feel a sense of connection to those participating in a ritual with us. And engaging in a ritual can give us a sense of purpose. While many people think of rituals as things that you do alone, rituals are actually built into workplace practices in all sorts of ways, including onboarding, meetings, and the celebrations of professional milestones. 

Erica is a workplace strategist who has worked for the past twenty years with some of the most iconic brands in the world as a consultant, speaker, author, and professional dot-connector. Her bestselling book, Bring Your Human to Work: Ten Sure-Fire Ways to Design a Workplace That’s Good for People, Great for Business, and Just Might Change the World, was published by McGraw-Hill in the fall of 2018. Her second book, Rituals Roadmap: The Human Way to Transform Everyday Routines Into Workplace Magic (McGraw-Hill), was published in January 2021 and made the Wall Street Journal, Publishers Weekly and USA Today best seller lists. She was named one of Marshall Goldsmith’s Top 100 Coaches in 2020, as well as one of Business Insider’s most innovative coaches of 2020. 

This episode is so fun as Erica and I share such a passion for employee engagement, you will leave with some great ideas for creating meaningful, yet simple rituals at work.

Quick episode breakdown:

• Erica’s background as a connector and how it led to her examining the impact of technology on the workplace
• The definition of “ritual” and you can apply it practically to your workday
• How a sweet trolley had a positive impact on connection at the New York Times
• The three Ps of rituals that you can begin to incorporate right now into your workplace and the return on investment (ROI) it creates.
• Why rituals need to be defined with a purpose
• The magic question Erica Keswin asks company leaders to help define their company rituals
• How leading companies like LinkedIn are creating simple yet meaningful rituals.

Let’s Take This offline

In our “Let’s take this offline” segment I debrief on Erica’s key insights with my friend Annette and answer a question from our listener Sally, who has a senior role and had her request to work flexibly refused by her HR team.

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

Get the newsletter: betteratwork.net

About Erica

Learn more about Erica on her website

https://ericakeswin.com/

Books

https://ericakeswin.com/books/rituals-roadmap/

https://ericakeswin.com/books/bring-your-human-to-work/

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We might assume coaches are used only in the world of sport, however, Margaret has been helping people from all walks of life discover their strengths and identify opportunities to maximize their potential — in work, in relationships, and in life. The former biotech exec founded the Wellcoaches School of Coaching to help wellness professionals best serve their patients. Since then, she’s has added students from the business world, front-line healthcare workers and the police.  

On this episode, the Coach’s Coach details what effective coaching really means; how leaning into doubt, or “our shadow,” can help us reveal patterns we need to change; and why organizing our minds can set us up for sustainable success. She shares how getting into moments of flow every day is nourishing, how we can all be better coaches and we hear her story of not making it in Toronto.

Margaret Moore is an executive wellness coach and co-author of Organize Your Mind, Organize Your Life: Train Your Brain to Get More Done in Less Time and Organize Your Emotions, Optimize Your Life. She has driven the professionalization of health coaching in two related domains: constructing a theoretical base for the practice, and evaluating results to establish best practices. Margaret is the co-director of the Institute of Coaching at McLean Hospital (a teaching affiliate of Harvard Medical School) and the founder and CEO of Wellcoaches Corporation, a leading coach training school.

This episode is super informative and Margaret teaches us how to apply some of the latest research in neuroscience in our everyday lives, making them less stressful and more relaxed.

Quick episode breakdown:

• Margaret discusses Self-Determination Theory, which suggests we are motivated to grow and change by three innate and universal psychological needs; competence, connection and autonomy
• We explore how Neuroscientists have opened a window into the disorganized minds of those with attention deficit hyperactivity disorder (ADHD), providing insights into how to train our brains to become more organised
• Margaret talks through the strong connection between disorganised minds and unhealthy habits
• We learn why Margaret and her co-author Paul Hammerness translated the science of brain organisation into six principles or “rules of order”
• We explore the 6 rules of order; Tame Your Frenzy, Sustain Your Focus, Apply the brakes, Access your working memory, Shift Sets and Connect the Dots.

Let’s Take This offline

In our “Let’s take this offline” segment I debrief on Margaret’s key insights with my friend Annette and answer a question from our listener Steven, who has returned to work from parental leave and both he and his partner are really struggling.

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

Get the newsletter: betteratwork.net

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Being a driven but sensitive individual is an interesting mix. You have all the desire for high achievement and go-getting but can also overthink everything, which slows you down. This overthinking can lead to putting too much pressure on yourself, experiencing imposter syndrome, having trouble “turning off” at the end of the day, overworking, and on your way to burnout.

Building on the work of Dr. Elaine Aron around highly sensitive people (HSPs), Melody shares how Sensitive Strivers are high-achievers who are also biologically and genetically different in being more sensitive to emotions and the world around them, because they process information more deeply than others, are often more susceptible to stress, emotional overwhelm, and overthinking.

The good news is that sensitivity, combined with a strong desire to be the best version of ourselves, can make Sensitive Strivers powerhouse performers. Melody’s research found managers consistently rate people with higher sensitivity as their top contributors. The key is learning to manage your mind and emotional responses in more productive ways.

Melody is a Human Behaviour Professor, Executive coach and Author of “Trust Yourself, Stop Overthinking and Channel Your Emotions for Success at Work”, who was recently named one of Business Insiders Most Innovative Coaches.

This episode with Melody is insightful and informative in understanding sensitivity, how to harness it and also protect and channel your deep empathy into opportunities. Melody makes this super actionable and practical, and it was a true joy to have this conversation with her.

Quick episode breakdown:

• We learn one in five people are sensitive strivers, how they are highly empathetic and emotionally intelligent and how to identify if you, a friend or a colleague have this super power
• We discuss how Melody’s personal experience of severe burnout inspired her work and research
• Melody talks us through how we can stop taking work so personally, diversifying your identity for your own psychological safety
• We outline how to detox ourselves from “Honour Roll Hangover” of Perfectionism, People Pleasing and Over-functioning
• Melody explains the biological trait of sensitivity, the link to socialisation and imposter syndrome
• We unpack the guidance on how to counter sensitivity by taking action to build confidence, along with work-place people pleaser solutions of process and structure, strategic silence, celebrating small successes and not putting off life for work that can wait until tomorrow.

Let’s Take This offline

In our “Let’s take this offline” segment I debrief on Melody’s key insights with my friend Annette and answer a question from our listener Karina, who is struggling with a passive aggressive team member.

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

Get the newsletter: betteratwork.net

About Melody

Learn more about Melody on her website

melodywilding.com/about/

Her book, Trust Yourself, Stop Overthinking and Channel Your Emotions for Success at Work

melodywilding.com/book/

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We love Amy’s book, The Leader You Want to Be: Five Essential Principles to Bringing Out Your Best Self – Every Day (2019). The book reveals five key leadership elements – Purpose, Process, People, Presence, and Peace – we can use to increase our capacity, energy, and impact, with less stress and more calm. In our chat, Amy unpack all the principles and shares how we can tap into and expand our leadership capacity in order to be at our best.

Amy is managing partner and co-founder of Paravis Partners, an executive training and coaching firm. She is a frequently sought-after executive coach and speaker on issues of leadership presence, communications excellence, and executive endurance--factors critical to a leader's performance success. She has a proven track record helping senior leaders clearly articulate their personal and organisational vision, maintain their personal best amid change and complexity, and be a compelling communicator with all stakeholders.

This chat with Amy is fun and full of practical tips which will teach you how to tap into and expand your leadership capacity so that you can be your best, sustain yourself, and thrive as a leader.

Quick episode breakdown:

• We learn the difference between leader A and leader B mode
• Discuss “The Pitfalls of Doing” 
• Amy talks about her five leadership elements - purpose, process, people, presence and peace
• We discuss if leadership is learned or innate
• Amy shares her best tip for listeners to have a better day at work

Let’s Take This offline

In our “Let’s take this offline” segment I debrief on Amy’s key insights with my friend Annette and answer a question from our listener Amanda, who is having trouble with her boss in a new role.

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

Get the newsletter: betteratwork.net

About Amy

Learn more about Amy on her website

https://paravispartners.com/our-team/amy-jen-su/

Her book, The Leader You Want to Be: Five Essential Principles to Bringing Out Your Best Self – Every Day

https://store.hbr.org/product/the-leader-you-want-to-be-five-essential-principles-for-bringing-out-your-best-self-every-day/10197

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In our chat, Jennifer explores the causes and implications of burnout, the responsibilities of both the employee and the employer in identifying and preventing burnout, and tangible solutions to combat it — helping leaders to distinguish between good intentions and effective policies.

Jennifer Moss is an award-winning author, speaker, and radio columnist, reporting on topics related to happiness and workplace well-being. Her articles have appeared in Forbes, the Society of Human Resource Management, Fortune, and Harvard Business Review.

Her first book, “Unlocking Happiness at Work,” received the distinguished UK Business Book of the Year Award. Jennifer has been named a Canadian Innovator of the Year, an International Female Entrepreneur of the Year, and was a recipient of the Public Service Award from the Office of President Obama. Jennifer’s new book, The Burnout Epidemic: The Rise of Chronic Stress and How We Can Fix It, attempts to explain burnout and provide the strategies to navigate these challenging times.

Jennifer is a great guest and provides super practical solutions to burnout, we hope you enjoy the episode. 

Quick episode breakdown:

• Jennifer and I discuss how she went from being the happiness expert to an unhappiness expert
• We learn how the World Health Organisation identified burnout as a workplace phenomenon
• We talk about what research shows are the triggers for burnout; Workload, Perceived lack of control, Lack of reward or recognition, Poor relationships, Lack of fairness, Values mismatch
• How having a best friend at work can reduce burnout and even help you get a promotion!
• Why some personalities are more at risk of burnout over others
• How companies can build an antiburnout strategy based on prevention, not perks
• What leaders can do to develop a healthier culture by leading with curiosity and becoming more empathetic.

Let’s Take This offline

In our “Let’s take this offline” segment I debrief on Jennifer’s key insights with my friend Annette and answer a question from our listener Louise, who has a team member experiencing the loss of a close family member. Louise is keen for some guidance on managing this difficult time for her team member.  

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

Get the newsletter: betteratwork.net

About Jennifer

Jennifer Moss is a syndicated radio columnist, and a workplace well-being expert. She was on the Global Happiness Council—a small group of leading scientists and economists that support the UN’s goals related to global well-being.

Website https://www.jennifer-moss.com/

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Mollie is an expert in organizational design, development, and leadership coaching. She previously was an organizational design lead at global innovation firm IDEO. She’s helped advise and coach leaders and founders at companies including Google and LinkedIn. She’s experienced in designing talent processes and systems, as well as organizational structures and behaviours, cultural values, and learning and development programs. She is the co-author with Liz Fosslien of the Wall Street Journal bestseller No Hard Feelings: The Secret Power of Embracing Emotions at Work and now their second book Big Feelings: How To Be Okay When Things Are Not Okay.

This chat with Mollie is great fun, with some amazing thought-provoking takeaways on emotions at work.

Quick episode breakdown:

- Mollie and I discuss treating your emotions as data

- We talk about how we compare ourselves to others, Mollie highlight some of the key ways that comparison can help us increase our happiness and development

- The importance of psychological safety in teams and study from Google which looked at successful teams, with teams that had the highest level of psychological safety being less likely to leave their jobs

- Mollie shared the amazing insight “no one is going to draw your boundaries for you”

- We learn about Cal Newport’s technique “schedule shutdown complete”

- Plus, Mollie and I chat about everything from Elon Musk emotions to the lack of a safety net in the US.

Let’s Take This offline

In our “Let’s take this offline” segment I debrief on Mollie’s key insights with my friend Annette and answer a question from our listener Daniel, who loves his work but is concerned the company’s brand is lacklustre and wont succeed.

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

Get the newsletter: betteratwork.net

About Mollie

Mollie is an expert in organisational design, development and leadership coaching, having coached leaders at companies such as Google and LinkedIn. Mollie helps organisations become more adaptive, creative, and effective by intentionally designing all aspects

of their organisational structures. She is the co-author of the Wall Street Journal bestselling book about emotions at work: No Hard Feelings: The Secret Power of Embracing Emotions at Work, and Big Feelings: How To Be Okay When Things Are Not Okay

Website https://molliewestduffy.com/about

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This is a fantastic conversation with Floyd, I hope you enjoy it as much as I (and my producer Darcy ) did.  

Quick episode breakdown:

Floyd and I discuss the fact that life is a journey and how paying attention to what lights you up on your journey in work and life is so important

Developing your Super North Star and how his compass for life provides the framework you need to achieve balance and point towards your Super North Star

Floyd talks about the importance of mindset, and shares his amazing leadership and elite team’s performance insights

Plus, Floyd shares his passion and approach for helping inspire kids in schools

Let’s Take This offline

In our “Let’s take this offline” segment I debrief on Floyd’s key insights with my friend Annette and answer a question from a listener who is feeling really stuck in their job and exhausted as a result.

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

Get the newsletter: betteratwork.net

About Floyd

Floyd is a former Special Forces Soldier and was one of the youngest soldiers ever to have been selected for the elite SAS, in fact he was graded in the top 1% of SAS officers. He has an MBE for his work in Afghanistan.

Floyd is a renowned speaker on leadership and performance coaching world-wide and has established an international reputation for designing and running leadership and elite performance training in sports, business, government, police, not for profit organisations and education. Floyd is known to be challenging, supportive and totally committed to developing elite teams and individuals as well as offering practical and commercial value in strategic planning and execution. Floyd’s third book is called The Warrior, The Strategist and You and outlines the “Compass for Life model for leadership and life” 

Book: The Warrior, The Strategist And You: How To Find Your Purpose And Realise Your Potential https://compassforlife.co.uk/book-shop/

Book: Elite!: The Secret To Exceptional Leadership And Performance

website: https://floydwoodrow.com/

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Quick episode breakdown:

I chat with Tessa around what her inspired to work in the area of interpersonal interaction and communication, and why she wrote her book Jerks at Work: Toxic Coworkers and What to do About Them 

Tessa talks about the seven types (archetypes) of jerks at work; kiss-up/kick-downer, credit stealer, bulldozer, free-rider, micromanager, neglectful boss and the gaslighter

We agree there are always jerks at work, however you can deal with them by understanding how they tick, and using tactics to understand their motivations and restore your emotional wellbeing

I share my challenges with a gaslighter and micromanager and we talk through the types of conflicts you're likely to encounter in the workplace and evidence-based approaches for dealing with toxic bosses, annoying coworkers, and difficult people at work.

While dealing with challenging people is not easy, we also have some fun talking through some of personal examples of toxic individuals (sometimes you have to laugh are their brazen approach, humour helps too!!). 

Tessa talks to me about her quiz we can take to make sure we are not the jerk at work

Finally, Tessa shares an amazing tip on some advice she received which makes her better at work

Let’s Take This offline

In our “Let’s take this offline” segment I debrief on Tessa’s key insights with my friend Annette and answer a question from Emma about dealing with a difficult manager. 

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

Get the newsletter: betteratwork.net

About Tessa

Tessa West is an Associate Professor of Psychology at New York University. A leading expert on interpersonal interaction and communication, and quantitative analysis and statistics, her work has been covered in the New York Times, The Guardian, the WSJ, TIME, the Huffington Post and The Globe and Mail. Her experiences as a rising leader in the world of academia - often as the only woman, and youngest person in the role by a magnitude of decades - have given her a unique perspective on jerks at work. She regularly gives talks to global organisations including Capital One, KPMG, Gilead and Pfizer, to help employees improve their relationships.

Book: Jerks at Work: Toxic Coworkers and What to do About Them

Quiz: “Am I a Jerk at Work?”

Website: TessaWestAuthor.com 

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In episode two of Better@Work, we welcome Bruce Daisley as our second guest for a super informative and wide-ranging chat. I am a big big fan of Bruce, and his podcast Eat Sleep Work Repeat. 

Bruce is a best-selling author who spent 12 years running Twitter in Europe and was at YouTube before that. Bruce is a respected thought leader on what makes works good and what makes work matter, and his book The Joy of Work has been bible for me. 

I chat with Bruce about how to keep our audiences engaged with crafting presentations that are attention grabbing, fresh, new, and current and realising that no-one cares anywhere as much of you, and how bringing entertainment to an audience is a must!!!

Bruce and I unpack his fascination with what makes work good, touching on anti-work movement sub-cultures. 

Bruce shares the secrets of good workplace culture and how making many small shifts creates a momentum of change. He cautions not to presume that just because you can understand it, you can do it. And brings to life how he and his teams tackled burnout culture and weekend emails habits.

We laugh about the common act of ego when we know the science of the diminishing returns of long work hours, but delude ourselves that those rules don’t apply to us  

We marvel at how only 13% of Australian workers are engaged with their jobs, while the US is at 30% and for French workers it’s only 3%! We then discuss the biggest determinant of being engaged at work is whether or not you have a friend at work, and how stress levels are lower in workplaces where a shared identity and a sense of belonging are strong. We cover research by Wharton’s Sigal Barsade, demonstrating “companionate love” in the workplace is vital to employee morale, teamwork and customer satisfaction, and is proven to make work better and also drive better results.

Bruce makes a best book recommendation, The Good Jobs Strategy by Zeynep Ton. We laugh about the “Mill owner” trap we can fall into and the illusion that high productivity correlates to big hours, when focus on outputs is what really matters. We also cover Bruce’s Framework: Recharge  I  Sync  I  Buzz

We wrap up on the power of humour to create togetherness, bonding and collective safety, “Crisp Thursday”, the Jewish concept of Simcha or Shared Joy. Also, that resilience is a toxic myth, Bruce’s new book Fortitude, Unlocking the Secrets of Inner Strength and Bruce’s best ever career advice on how not to overdo it.

Let’s Take This offline

In our “Let’s take this offline” segment I debrief on Bruce’s key insights with my friend Annette and answer a question from Sita about her demotivated team

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

Get the newsletter: betteratwork.net

About Bruce Daisley:

Bruce Daisley is one of the world's leading experts on our evolving relationship with our jobs - published in the Washington Post, Harvard Business Review, The Guardian and the Wall Street Journal. His first book, The Joy of Work, was a Sunday Times bestseller and was translated into 15 different international editions. It was shortlisted for the CMI Business Book of the Year. Formerly Bruce was the European Vice-President for Twitter and is the host of the UK’s number one business podcast Eat Sleep Work Repeat. 

https://eatsleepworkrepeat.com/

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Quick episode breakdown:

• I chat with Caroline about her book “How to Have a Good Day” and what inspired her work on how to be at our best at work
• Caroline and I explore our understanding of what a good day looks like, the science, keeping our brains in discovery mode, and the mind body loop
• Caroline shares her seven tips for a good day – Priorities, Productivity, Relationships, Thinking, Influence, Resilience and Energy
• We have fun talking through the “When Then” technique, the multi-tasking myth, the “Positive No”, Brain-friendly feedback techniques, the “Peak-End” rule and even Donna Summer!!
• In our “Let’s take this offline” segment I debrief on Caroline’s key insights with my friend Annette and answer a listener’s question about turning around a very challenging regular meeting 

Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

Get the newsletter: betteratwork.net

About Caroline Webb:

Caroline is an executive coach, author, speaker and senior advisor to McKinsey. Caroline specialises in the use of insights from behavioural economics, psychology and neuroscience to transform our approach to working life.  Her book How to Have a Good Day has been published in 14 languages and more than 60 countries

https://carolinewebb.co/

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For more visit betteratwork.net

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