60 acast.com Back to the Future with Sutherland https://shows.acast.com/back-to-the-future-with-sutherland en Sutherland AI,Artificial Intelligence,GenAI,Agentic AI,Insurance,Financial Services,Sutherland,Liberty Blume Sutherland

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]]> false Sutherland info+68304ff3a795fd3aefa552c6@mg-eu.acast.com 68304ff3a795fd3aefa552c6 back-to-the-future-with-sutherland episodic https://assets.pippa.io/shows/68304ff3a795fd3aefa552c6/1749485752435-9e41810b-335c-4c20-8c28-ad30c75e0c54.jpeg https://shows.acast.com/back-to-the-future-with-sutherland Back to the Future with Sutherland Beyond efficiency: The value spectrum of AI Beyond efficiency: The value spectrum of AI Tue, 21 Oct 2025 15:02:48 GMT 50:31 68f784155d128a844c424b55 false https://shows.acast.com/back-to-the-future-with-sutherland/episodes/beyond-efficiency-the-value-spectrum-of-ai 68f784155d128a844c424b55 68304ff3a795fd3aefa552c6 beyond-efficiency-the-value-spectrum-of-ai Discover how AI goes beyond automation to create value through empathy, ethics, and customer experience—with leaders from Wayfair and Sutherland. full 5 Back to the Future with Sutherland, host Sonya Barlow is joined by Shantanu Das, GM & Global Head of Services, Primary Sales and Scam Prevention at Wayfair, and Sanjay Reddy, SVP & Global Head of Retail and CPG at Sutherland. Together, they explore how AI is redefining the business value spectrum—beyond efficiency and automation—to drive meaningful human impact.

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]]> Back to the Future with Sutherland, host Sonya Barlow is joined by Shantanu Das, GM & Global Head of Services, Primary Sales and Scam Prevention at Wayfair, and Sanjay Reddy, SVP & Global Head of Retail and CPG at Sutherland. Together, they explore how AI is redefining the business value spectrum—beyond efficiency and automation—to drive meaningful human impact.

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]]> Workforce Rewired- AI, People, and the Choices that Shape Change Workforce Rewired- AI, People, and the Choices that Shape Change Mon, 29 Sep 2025 06:38:38 GMT 39:28 68da296a136216b12fc19726 false https://shows.acast.com/back-to-the-future-with-sutherland/episodes/workforce-rewired-ai-people-and-the-choices-that-shape-chang 68da296a136216b12fc19726 68304ff3a795fd3aefa552c6 workforce-rewired-ai-people-and-the-choices-that-shape-chang Join Sutherland’s Chief People Officer, Eric Tinch, as he shares insights on AI, workforce change, and human-centric digital transformation. full 4 In this episode of Back to the Future, host Sonya Barlow sits down with Eric Tinch, Chief People Officer at Sutherland, to explore how AI is transforming the modern workforce. From hiring and reskilling to change management and ethics, Eric offers candid insights into the challenges and opportunities that business leaders face when adopting new technologies.


Key insights include:


Why AI should be seen as an enabler, not a replacement.

Lessons learned from implementing AI-driven recruiting tools.

The importance of balancing global scalability with local context.

How Sutherland’s Grow Your Own Way program empowers employees to upskill and stay future-ready.

The critical role of communication, empathy, and optimism in navigating change.

This forward-looking conversation is a must-listen for leaders, HR professionals, and anyone navigating the intersection of people and technology.

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]]> In this episode of Back to the Future, host Sonya Barlow sits down with Eric Tinch, Chief People Officer at Sutherland, to explore how AI is transforming the modern workforce. From hiring and reskilling to change management and ethics, Eric offers candid insights into the challenges and opportunities that business leaders face when adopting new technologies.


Key insights include:


Why AI should be seen as an enabler, not a replacement.

Lessons learned from implementing AI-driven recruiting tools.

The importance of balancing global scalability with local context.

How Sutherland’s Grow Your Own Way program empowers employees to upskill and stay future-ready.

The critical role of communication, empathy, and optimism in navigating change.

This forward-looking conversation is a must-listen for leaders, HR professionals, and anyone navigating the intersection of people and technology.

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]]> Human in the Loop: Balancing Automation with Empathy in AI Human in the Loop: Balancing Automation with Empathy in AI Mon, 30 Jun 2025 17:18:32 GMT 1:03:31 6862c6bef1f233736963eb2e false https://shows.acast.com/back-to-the-future-with-sutherland/episodes/back-to-the-future-with-sutherland-ep3 6862c6bef1f233736963eb2e 68304ff3a795fd3aefa552c6 back-to-the-future-with-sutherland-ep3 In this episode of Back to the Future by Sutherland podcast, award-winning host Sonya Barlow is joined by Sutherland’s Dipankar Sengupta and Banwari Agarwal to explore how organizations can lead with intelligence, empathy, and impact in the age of AI. full 3

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]]> The Crucial Balance: Automation and Human Expertise in Insurance The Crucial Balance: Automation and Human Expertise in Insurance Tue, 17 Jun 2025 09:14:13 GMT 49:32 685131a668b0c25e38842696 false https://shows.acast.com/back-to-the-future-with-sutherland/episodes/back-to-the-future-with-sutherland-ep2 685131a668b0c25e38842696 68304ff3a795fd3aefa552c6 back-to-the-future-with-sutherland-ep2 In the latest episode of Back to the Future Podcast, Sutherland and Wakam Insurance, delve into the groundbreaking role of Artificial Intelligence (AI) in reshaping the insurance industry. full 2

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]]> Fail Fast, Fix Fast: The Enterprise AI Learning Curve Fail Fast, Fix Fast: The Enterprise AI Learning Curve Fri, 23 May 2025 11:21:12 GMT 52:15 683050b2e57506ea97d5459f false https://shows.acast.com/back-to-the-future-with-sutherland/episodes/back-to-the-future-with-sutherland 683050b2e57506ea97d5459f 68304ff3a795fd3aefa552c6 back-to-the-future-with-sutherland In this episode of Back to the Future, Sutherland teams up with Liberty Blume to explore how forward-thinking enterprises are transforming AI potential into measurable impact. full 1

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