Episode 13 of the Blacklines & Billables podcast: our “Voices” podcast from the Clio Cloud Conference in New Orleans. We asked a range of lawyers and technologists attending the conference for on-the-spot short answers to a range of questions about ClioCon, the technological needs of small law and solo practitioners, and trends on the legal technology landscape more broadly. Their reactions and impressions created this pod, which captures a snapshot of the ClioCon experience and provides a window into the important conversations currently taking place in small law-focused legal tech community.

The Questions:

1. What’s the most important difference between the tech needs of small firm or solo practitioners and those of large firm lawyers?
2. What has been the most important technological advance for small firm and solo lawyers over the past five years?
3. What will be the most important technological advance for small firm and solo lawyers over the next five years?
4. (a) [For practitioners:] If you could snap your fingers and magically create the perfect app or service to help or fix a part of your practice, what would it be and why? (b) [For non-practitioners:] What’s the biggest unmet technological need for small firm or solo practitioners?
5. What’s been the most interesting or surprising thing you’ve been hearing or seeing around ClicoCon?
6. In your opinion, what’s the most valuable part of the ClioCon experience?

Special thanks to all of guests (in order of first appearance):

• Ernie Svenson, LawFirmAutopilot.com
• Dan Lear, Right Brain Law
• Gyi Tsakalakis, AttorneySync
• Allen Rodriguez, ONE400
• Jae Um, Six Parsecs
• Chad Burton, Curo Legal & Modern Law Practice
• Jason Tashea, Legal tech writer & Adjunct Professor at Georgetown Law
• Jared Correia, Red Cave Law Firm Consulting & Gideon
• Allen Weinberg, Family law attorney
• Keith Lee, LawyerSmack.com
• Joshua Lenon, Lawyer in Residence at Clio
• Adam Camras, Legal Talk Network
• Amanda Brown, Legal tech consultant
• Joyce Schwensen, Attorney
• Krista Coggins, Remedy Outside Counsel
• Mike Whelan, Jr., Lawyer Forward
• Sarah Glassmeyer, Project Specialist Manager at ABA Center for Innovation
• Irene Mo, Attorney
• Jules Miller, Prose Ventures

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The Questions:

1. What makes ILTACON interesting or unique as a legal tech conference?
2. In your view, what (a) legal tech development or (b) motivating force/pressure is most likely to generate meaningful, short-term innovation in the practice of law?
3. Rewind 3 years, what’s a development on the legal tech landscape that you would have expected to have happened by ILTACON 2018, but still hasn’t?
4. Conversely, what’s an innovation or development on the legal tech landscape that’s happening more quickly than you expected?
5. What information about legal technology and the legal tech market do you wish you had, but you find is actually quite difficult to obtain?
6. What part of the legal landscape is most in need of significant innovation?
7. If, as part of the ILTACON package, you received a 1% equity stake in a legal tech company of your choice, which company would you choose and why?
8. What’s the most valuable part of the ILTACON experience?

Special thanks to all of guests (in order of first appearance):

• Michael Callier, Senior Corporate Counsel at Darigold
• Melvin Evans, Director of Information Technology at Hand Arendall Harrison Sale
• Ginevra Saylor, Secretary of the ILTA Board
• Will Norton, CEO & Founder of Simply Agree
• Kevin O’Keefe, CEO & Founder of LexBlog
• David Hobbie, Director of Knowledge Management (Litigation) at Goodwin
• Matt Homann, CEO & Founder of Filament
• Ed Sohn, Vice President, Product and Partner Management at Thompson Reuters
• Felicity Conrad, CEO & Co-founder of Paladin
• Jeff Pfeifer, Vice President & Chief Product Officer at LexisNexis
• Nicole Bradick, CEO & Founder of Theory & Principle
• Jeanne Marie Boswell, Director of Technology Training at Paul Hastings
• Owen Byrd, Chief Evangelist & General Counsel at Lex Machina
• James Desjardins, Associate Director of Practice Technology at Cravath, Swaine & Moore
• Carol Lynn Grow, VP of Marketing & Sales & Co-owner of LawToolBox
• Jason Dirkx, Knowledge Management Counsel at Littler Mendelson
• Monet Fauntleroy, Senior Manager of Practice Innovation at White & Case
• Courtney Murphy, eDiscovery & Litigation Technology Attorney at Clark Hill
• Anand Upadhye, Vice President of Business Development at Casetext
• Tessa Ramanlal, Solicitor at Herbert Smith Freehills & Co-founder at ANIKA

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For more information about MDR Lab, please visit: https://lab.mdr.london/.

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The Questions:

1. As a legal technology conference, what makes CLOC special?
2. What's something you'd like to see or hear more at CLOC?
3. What's something you'd like to see or hear less at CLOC?
4. What’s the most significant difference between the legal tech needs of corporate legal departments and law firms?
5. Which legal innovation or technology product has been most significant for your professional life over the last three years?
6. What’s the most interesting company, product, or innovation (with which you’re not affiliated) that you’ve seen at CLOC?
7. What part of the legal landscape is most in need of significant innovation?
8. What’s your favorite source of information about what’s happening in legal technology and innovation?

Special thanks to all of our guests (in order of first appearance):

• Chris Chin, Deputy General Counsel at Google
• Scott Weber, General Counsel at Lumina Networks
• Janelle Belling, Managing Director of E-Discovery Services & Strategy at Perkins Coie LLP
• Ken Adams, President at Adams Contracts Consulting LLC
• Susan Raridon Lambreth, Principal at LawVision Group
• Ameen Haddad, Assistant General Counsel at Oracle
• Carlos Gámez, Senior Director of Innovation – Legal Business at Thompson Reuters
• Bill Henderson, Law Professor at the Indiana University Maurer School of Law
• Paul Lippe, Member of the Advisory Board, Elevate Services
• Noah Waisberg, Co-Founder and CEO of Kira Systems
• Kingsley Martin, Chief Contract Scientist at Akorda
• Susan Hackett, CEO at Legal Executive Leadership LLC
• Ron Friedmann, Partner at Fireman & Company
• Brian Kuhn, Global Leader and Co-Founder of IBM Watson Legal
• David Cambria, Global Director of Operations for Law, Compliance, and Government Relations at Archer Daniels Midland
• Dean Sonderegger, VP Legal Markets, Innovation at Wolters Kluwer
• Byron Buck, Senior Corporate Counsel at Caterpillar

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The Questions:

1. Looking back, what was the most important legal tech trend or development of 2017?
2. Looking forward, what will be the most important legal tech trend or development of 2018?
3. What’s something that over-hyped on today’s legal tech landscape?
4. What’s something that under-hyped on today’s legal tech landscape?
5. Who is your favorite legal tech Twitter/social media follow?
6. What’s the most significant current obstacle to the wider adoption of legal technology?
7. Name an institution on the legal landscape (firm, school, corporate, etc.) doing something particularly innovative.
8. What has been (or do you expect to be) your favorite part of Legalweek18?

A special thanks to all of our guests (in order of first appearance):

• Dan Jansen, CEO of Nextlaw Ventures
• Catherine Krow, Founder and CEO of Digitory Legal
• Casey Flaherty, Procertas
• Daryl Shetterly, Director of Orrick Analytics
• Andrew Arruda, Cofounder and CEO of ROSS Intelligence
• Oliver Goodenough, Professor at Vermont Law School, VP and Director of Skopos Labs
• Nehal Madhani, Founder and CEO of Alt Legal
• Haley Altman, Founder and CEO of Doxly
• Dan Linna, Professor and Director of Legal RnD at Michigan State University College of Law
• Alma Asay, Chief Innovation Officer of Integreon
• Bob Craig, CIO of Baker & Hostetler
• Stephen Allen, Global Head of Legal Service Delivery of Hogan Lovells
• Ryan Alshak, CEO of Ping
• Bob Ambrogi, Creator of Law Sites, Editor and Publisher of LexBlog
• Emily Foges, CEO of Luminance
• Patrick Fuller, VP of Legal Intelligence at ALM Intelligence
• Nick Bruch, Senior Legal Market Analyst at ALM Intelligence
• Bill O’Boyle, Founder and CEO of North State Consulting

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In this episode, we take a fascinating tour through some of the most important and dizzying technological developments of the day, and Ed’s unique brand of incisive, yet level-headed analysis helps us make sense of where we stand, where we’re likely headed, and what the implications are for lawyers, law practice, and our legal framework more broadly.

The fascinating discussion dives into a wide range of topics relating to the development of artificial intelligence and autonomous machines, including: (a) exploring the background and pedagogy of Ed’s course at Georgetown Law and Cornell Tech on “The Law of Robots,” which seeks to engage conversations about the potential need for new legal and regulatory approaches to governing AI-driven technologies; (b) analyzing why NOW is the critical time for lawyers and lawmakers to grapple with foundational legal, moral, and ethical questions raised by the development of adaptive machine learning; and (c) dealing with the social impact—from job losses to over-reliance on technological crutches—of increasingly powerful and autonomous machines.

For more of Ed’s singular perspective, follow him on Twitter @EJWalters.

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Part of B&B's "View from the Client Side" series and one of the blog's most popular posts to date, "In-House Looking Out: 4 Tips for Outside Counsel" details four general, yet essential tips that help law firm associates deliver the best possible advice to their clients. Building upon his blog post and drawing on a wealth of experience as a firm-lawyer-turned-in-house-counsel at one of the Big Four accounting firms, Patrick lays out specific tips and tricks--as well as their underlying rationale--to help law firm associates understand not just what they should be doing, but WHY they should be doing it.

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For more information about Nextlaw Labs, visit: http://www.nextlawlabs.com/.

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For more information on the Legal Services Innovation Index, visit http://www.legaltechinnovation.com/. For more thoughts from Dan Linna on legal innovation and technology, you can find his blog, LegalTech Lever, at: http://www.legaltechlever.com/.

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Among others, the questions include:

• What’s the most important information to learn about a law firm before and during a callback interview?
• How much research about a firm should an interviewee conduct?
• What are the best and worst things a candidate can do in a Biglaw interview?
• Is it ok for a candidate to express uncertainty about his or her professional interests in the interview?
• Should an interviewee proactively address perceived weaknesses in one’s resume or background?
• What are the best/most effective questions to ask in an interview?
• Are there any unexpectedly inadvisable fashion or attire choices?
• Given the choice, should a callback interviewee always go to lunch, and—while at an interview lunch—is there anything an interviewee should not order?
• How can one to pick the right firm among multiple offers, including balancing a sense of “fit” with firm prestige?
• Should candidates send interview thank-you notes?
• Should candidates split their summers or pursue a summer rotation to a foreign office?

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Offering a week of immersive, offsite training to associates in the firm’s fourth-, fifth-, sixth-, and seventh-year classes, Milbank@Harvard is a unique program designed to give mid-level and senior associates the legal, business/finance, and leadership/management tools they need to excel and provide the highest level of client service.

Our interview with with Mr. Wolfson explores the contours of the program, the motivations driving Milbank’s investment, and the insights garnered from the program's first five years of implementation. Among other topics, we discuss:

• why the program begins in the associates’ fourth year;
• how the program’s focus and curriculum has evolved;
• the primary associate-training obstacles faced by Biglaw firms;
• the keys to associate success in the modern law firm;
• the impact of technology and other stresses facing the modern law firm on associate training;
• common associate weaknesses; and
• associate-development advice for junior associates and law students.

More information about the Milbank@Harvard is available at https://www.milbank.com/en/careers/milbank-harvard.html.

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In this pod we explore the Fix the Court’s signature “Fixes” (listed below) and discuss why the Fixes are important, how they might work, and the implications are for American judiciary. To learn more about Fix the Court, visit its website at fixthecourt.com.

The Fixes

1. Media and Public Access
2. Term Limits
3. Code of Ethics
4. Stocks and Recusals
5. Financial Disclosures
6. Public Appearances

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