EDUCAUSE Shop Talk

Technology for Student and Faculty Freedom

Mon, 23 Mar 2026 11:30:00 GMT

Sophie and Jenay are joined by undergraduate student Freddy Ramirez, faculty and AI innovator Ayham Boucher, and researcher Kristen Gay to discuss the 2026 EDUCAUSE Students and Technology Report and its real‑world implications for students and faculty.

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Are Wearables the Next Big Thing in Higher Ed Tech?

Mon, 09 Mar 2026 11:30:00 GMT

Sophie and Jenay talk with a team from the University of Notre Dame about their research on using smart glasses to support accessibility in teaching and learning.

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The Power of Collaborative Cybersecurity

Mon, 23 Feb 2026 12:30:00 GMT

Sophie and Jenay talk with guests Justin Gatewood and Isaac Galvan about how higher education professionals can cultivate a shared sense of ownership over cybersecurity to improve cybersecurity culture and outcomes.

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Leading Change Through Fatigue

Mon, 09 Feb 2026 12:30:00 GMT

Sophie and Jenay talk with Tacy Holliday and Joseph Drasin about their research on identifying change fatigue in teams and their related EDUCAUSE Review article that explores key insights from that work.

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Strategic Annoyance: Why Privacy Matters for Higher Ed

Mon, 26 Jan 2026 12:30:00 GMT

To mark 2026 Data Privacy Day, Sophie and Jenay talk with higher education Chief Privacy Officers Pegah Parsi and Tryphaena Hooper about building a privacy-forward culture, protecting and governing personal data, and understanding the autonomous nature of privacy.

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The Latest on AI and Work in Higher Ed

Mon, 12 Jan 2026 12:30:00 GMT

Sophie and Jenay discuss the latest EDUCAUSE report, The Impact of AI on Work in Higher Education, and the implications of artificial intelligence on the higher education workforce with guests Jessica Palatka and Lancie Affonso.

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Follow-Up: What Tech Leaders Need to Know About Federal Policy and Higher Ed

Wed, 17 Dec 2025 12:30:00 GMT

Sophie talks with John O'Brien and Jarret Cummings to respond to audience questions submitted at the 2025 EDUCAUSE Annual Conference live podcast recording.

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The Modern Era of IT Strategic Planning

Mon, 08 Dec 2025 12:30:00 GMT

Sophie and Jenay discuss the latest approaches to technology strategic planning in higher education with leaders Jason Maslanka and Ed Puckett.

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Empowering Students and Faculty in the AI Loop

Mon, 01 Dec 2025 12:30:00 GMT

Sophie and Jenay discuss student and faculty perspectives on artificial intelligence (AI) in teaching and learning with undergraduate student Jo Trotechaud and faculty member John Crow. Recorded live at the 2025 EDUCAUSE Annual Conference in Nashville, the conversation explores a range of perspectives on responsible AI use in teaching and learning and how to bridge divisions within higher education institutions.

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What Tech Leaders Need to Know About Federal Policy and Higher Ed

Mon, 17 Nov 2025 12:30:00 GMT

Sophie and Jenay discuss U.S. federal policy updates and higher education with John O'Brien and Jarret Cummings live at the 2025 EDUCAUSE Annual Conference in Nashville.

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2026 EDUCAUSE Top 10: Why Human Connection Matters

Mon, 10 Nov 2025 12:30:00 GMT

Sophie and Jenay discuss the 2026 EDUCAUSE Top 10: Making Connections with Crista Copp and Mark McCormack live at the 2025 EDUCAUSE Annual Conference in Nashville.

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Cybersecurity Awareness Month: How Higher Ed Can Prioritize People to Mitigate Threats

Mon, 20 Oct 2025 11:30:00 GMT

Sophie and Jenay talk with guests Jerry Tylutki and Isaac Galvan about 2025 Cybersecurity Awareness Month and how to thoughtfully build cybersecurity awareness programs at higher education institutions.

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No Easy Button: Horizon Report Insights on Data Literacy and Governance

Mon, 06 Oct 2025 11:30:00 GMT

Sophie and Nicole discuss the 2025 EDUCAUSE Horizon Report: Data and Analytics Edition with researchers and panelists Todd Barber and Kim Arnold.

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Inside EDUCAUSE 2025: Tips, Tools, and Takeaways

Mon, 29 Sep 2025 11:30:00 GMT

Sophie and Jenay talk with Eden Dahlstrom and Tracey Birdwell about what to expect at the October 2025 EDUCAUSE Annual Conference in Nashville and how attendees can make the most of their time together.

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Unpacking AI at Scale with CSU and OpenAI

Mon, 08 Sep 2025 11:30:00 GMT

Hosts Sophie and Jenay talk with guests from the California State University system and OpenAI to unpack the largest ChatGPT deployment by a single organization to date. The conversation covers deployment goals, implementation and rollout strategies, cultural lessons, and the metrics for scaling artificial intelligence access across the system's twenty-three campuses.

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People-First Leadership in Higher Ed

Mon, 25 Aug 2025 11:30:00 GMT

Sophie and Jenay talk with David Weil and Andrea Childress about how higher education leaders can put people first by creating a culture of belonging and supporting workforce development for professional staff.

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A Practical Guide to AI Literacy

Mon, 11 Aug 2025 11:30:00 GMT

Sophie and Jenay talk with Leo S. Lo, Jeanne Beatrix Law, and Anissa Vega about practical strategies for guiding student and faculty AI use and literacy.

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Tech Leadership’s Big Moment in Higher Ed

Mon, 28 Jul 2025 11:30:00 GMT

Hosts Sophie and Jenay talk with chief information officers Jessie Minton and Michele Norin about the role of technology leaders in today’s higher education environment, and the challenge of balancing governance and innovation amid mounting financial pressures and AI-driven change.

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Designing for Institutional Resilience in a Changing World

Mon, 14 Jul 2025 11:30:00 GMT

Hosts Sophie and Kathe talk with Jacquelyn Malcolm Bailey and John Dunning about how higher education leaders can support higher education values by building systems, teams, and cultures that support institutional resilience in a changing world.

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AI Adoption Across the Institution: A Debrief of the EDUCAUSE Summit

Mon, 23 Jun 2025 15:51:33 GMT

In this special episode of EDUCAUSE Shop Talk, host Jenay Robert is joined by Kathe Pelletier, Jamie Sundvall, and Carie Ann Potenza to unpack the EDUCAUSE Summit: AI Adoption Across the Institution. They share firsthand insights from the event and explore the real challenges and opportunities institutions face as they work to integrate artificial intelligence.

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Using Disruption to Build the Workforce of the Future

Mon, 16 Jun 2025 11:30:00 GMT

Hosts Sophie and Jenay talk with Ozlem Kilic, vice provost and founding dean of the College of Emerging and Collaborative Studies (CECS) at the University of Tennessee Knoxville about how the CECS is preparing students for the future workforce through innovative programs and community partnerships.

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When Digital Access, AI, and Data Privacy Collide

Tue, 27 May 2025 11:30:00 GMT

Higher education institutions are increasing digital access for students while also maintaining privacy and data protection. To support students, colleges and universities can promote technology democratization and efficiency, collaborate with AI for student success, support libraries for digital access, and streamline the student technology experience.

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Inside the 2025 EDUCAUSE Horizon Report Teaching and Learning Edition

Mon, 12 May 2025 11:30:00 GMT

In this episode, hosts Sophie and Jenay chat about the 2025 EDUCAUSE Horizon Report | Teaching and Learning Edition with researchers and panelists Joanne Struch, Kathe Pelletier, and Nicole Muscanell.

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AI and Tech on Campus: Real Talk with Students and Faculty

Mon, 28 Apr 2025 11:30:00 GMT

In this episode, hosts Sophie and Jenay are joined by guests Nicole Muscanell, Jessica Petko, and Yvette Chan to discuss findings from the 2025 EDUCAUSE Students and Technology Report and institutional perspectives on teaching and learning with technology.

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Women in Technology: Why Community Is Essential for Progress

Mon, 14 Apr 2025 11:30:00 GMT

In this episode, host Sophie White is joined by Tonya Bennett, Robyn Wood, and Amy Shaiman, leaders of the Women in IT Community Group, to discuss the importance of community in building and supporting higher education technology careers.

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Empowering Institutions with Data

Mon, 31 Mar 2025 11:30:00 GMT

In this episode, hosts Sophie and Jenay are joined by guests Chad Marchong and Ben Hellar to discuss cultural strategies and practical steps for transforming higher education institutions into data-empowered organizations.

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Why Sustainability Is a Big Opportunity for Higher Ed

Mon, 17 Mar 2025 11:30:00 GMT

In this episode, hosts Sophie and Jenay talk with Karen Costa and Kristen Gay about the latest EDUCAUSE QuickPoll on sustainability in higher education and the opportunities for higher education to be a leader in climate action.

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Collaboration Meets AI Innovation

Mon, 17 Feb 2025 12:30:00 GMT

In this episode, we’ll explore how cross-institutional collaboration can help institutions keep pace with advancements in artificial intelligence (AI), address the growing digital divide in AI adoption, and examine how AI is reshaping teaching, learning, and the value of a degree.

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Unlocking Trust: Protecting Privacy and Securing Data

Mon, 10 Feb 2025 12:30:00 GMT

In this episode, hosts and guests explore how higher education institutions are navigating the balance between protecting privacy and securing data, while simultaneously championing innovation, promoting transparency, and fostering collaboration.

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AI and Cybersecurity

Wed, 29 Jan 2025 12:30:00 GMT

In this episode recorded live at the 2024 EDUCAUSE Annual Conference, hosts Sophie and Jenay discuss how higher education can use available resources to address cybersecurity risks surrounding artificial intelligence with guest David Seidl.

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Mental Health Supports: Moving Higher Ed Toward a Culture of Care

Wed, 15 Jan 2025 12:30:00 GMT

This episode delves into the 2025 EDUCAUSE Horizon Action Plan: Mental Health Supports. Hosts and guests examine the challenges faced by higher education institutions and highlight actionable steps individuals and institutions can take to improve mental health support of students, faculty, and staff.

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Adapting to the Future

Wed, 27 Nov 2024 21:30:48 GMT

In this episode recorded live at the 2024 EDUCAUSE Annual Conference, hosts Sophie and Jenay talk with Mike Richichi and Brendan Post about how higher education can adapt to the future.

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A Policy Update from the 2024 EDUCAUSE Annual Conference

Thu, 07 Nov 2024 12:28:44 GMT

Host Jenay Robert talks legislative updates with Jarret Cummings, EDUCAUSE Senior Advisor for Policy and Government Relations. They dive into the new web and mobile app accessibility regulations, proposed cyber incident reporting rules, research cybersecurity issues, and what to expect in 2025.

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2025 EDUCAUSE Top 10: Restoring Trust

Wed, 30 Oct 2024 11:40:20 GMT

Can’t get enough of the EDUCAUSE Top 10? Hosts Sophie White and Jenay Robert dive into the issues with Susan Grajek, answering audience questions in a lively, unscripted conversation. Recorded live at the EDUCAUSE Annual Conference, this episode provides a ground-level view of the Top 10.

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Takeaways from the 2024 Horizon Report, Cybersecurity and Privacy Edition

Wed, 02 Oct 2024 11:00:57 GMT

EDUCAUSE researchers and panelists discuss takeaways from the 2024 Horizon Report, Cybersecurity and Privacy Edition.

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AI…Friend or Foe?

Fri, 16 Aug 2024 16:00:01 GMT

In this episode, Paul LeBlanc, former President of Southern New Hampshire University, and John O'Brien, EDUCAUSE President and CEO, discuss how artificial intelligence relates to higher education and where it challenges and informs our understanding of human systems. Hosts Sophie and Jenay also share their perspectives on the AI hype sweeping higher education.

You can also watch the episode on YouTube.

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Improving Data Quality and Governance

Mon, 08 Jul 2024 12:32:25 GMT

Data governance is foundational to institutional decision-making, digital transformation, and more. In this episode, hosts Sophie and Nicole talk with George Firican from the University of British Columbia and Melissa Barnett from Georgia State University about strategies for building a data-oriented culture in the higher education context.

You can also watch the episode on YouTube.

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Showcase Shop Talk – Meeting Students Where They Are

Mon, 20 May 2024 14:42:35 GMT

The pandemic accelerated an evolution in preferences among students, faculty, and staff for the ways in which they engage with the institution and each other. Novel technologies and models for interaction create opportunities for colleges and universities to develop individualized approaches to meeting students’ needs for expansive, engaging educational experiences.

Guests:

Ryan Wetzel, Manager, Creative Learning Initiatives at Pennsylvania State University

Stephanie Thomas, Media Commons Consultant at Pennsylvania State University

Madeleine Renken, Title III Instructional Designer at Kaskaskia College

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EDUCAUSE Shop Talk – 2024 Horizon Report: Teaching and Learning Edition

Fri, 17 May 2024 14:56:43 GMT

Researchers for the 2024 Horizon Report: Teaching and Learning Edition share their thoughts and takeaways. Guests: Kathe Pelletier, Jenay Robert, Ryan MacTaggart

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Showcase Shop Talk – Hiring Resilience

Mon, 01 Apr 2024 13:52:44 GMT

Listen as Sophie White, Showcase Program Manager, discusses strategies, challenges, and opportunities for higher education hiring and retention with guests Nicole Muscanell, Marshall White, and Brittany Denis. You'll learn about strategies for driving staff belonging and fulfillment, using creative methods for filling open positions, "managing up" to set expectations for stakeholders at institutions, and how to do less with less while combatting burnout.

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Showcase Shop Talk – Cybersecurity as a Core Competency

Tue, 20 Feb 2024 18:10:45 GMT

Cybersecurity is at the top of mind for those in higher education – whether it’s needing to prioritize awareness, planning, or tools, there’s a lot to dig into. Join hosts Sophie White and Jenay Robert from EDUCAUSE as they chat with John Virden from Miami University and Jay James from Auburn University.

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The Teaching and Learning Workforce in Higher Education, 2024

Wed, 07 Feb 2024 17:53:11 GMT

EDUCAUSE researcher Nicole Muscanell talks with her community and professional learning colleagues about the new teaching and learning workforce report EDUCAUSE just published. Learn about burnout and the other challenges facing this group of higher education professionals.

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Plan Your Work and Work Your Plan: 2024

Wed, 13 Dec 2023 18:13:43 GMT

Looking to 2024, college and university technology leaders must make plans and take actions to anticipate how artificial intelligence can or should shape the future for higher education, build the resilience of their institutions, and work toward a greater good.

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Smooth Sailing for the Student Experience

Tue, 19 Sep 2023 17:25:55 GMT

A student-centered approach in higher education can be promoted through the cultivation of adaptable learning environments that grant students the freedom to decide when, where, and how they learn, along with the choice of their preferred technology tools. This strategy not only simplifies the student journey but also elevates student achievement.

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