Engati Engage

Fine-tune your business with latest tech trends - Jay McBain on Engati Engage

Fri, 24 Apr 2020 15:26:20 GMT

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.

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Crafting Seamless Customer Journeys - Dan Gingiss on Engati Engage

Fri, 24 Apr 2020 13:42:06 GMT

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.

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"Customer Experience wizard, Dan Gingiss, talks about creating experiences that your customers tell others about. These experiences don't need to cost you a lot of money, they just need to be unique and memorable. Dan says that it's important to look at the entire customer journey. The journey will often have unseen negatives to it and it's our job to get rid of them while trying to improve our CX.

Ps. Go through Engati's FREE e-book, The Evolution of Customer Experience. Download it now!

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The AI Experience - Adrian Swinscoe on Engati Engage

Thu, 23 Apr 2020 18:11:17 GMT

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.

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We are joined by Customer Service and Experience expert, Adrian Swinscoe whose passion is to help create, develop, and grow businesses that take care of their customers in the best way possible. On this episode of Engati Engage, we discuss the challenges of making your business more customer-centric, and how to break away from that traditional mold using Chatbot technologies and AI.

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From Finserv to Fintech - Vikaas M. Sachdeva on Engati Engage

Thu, 23 Apr 2020 17:43:57 GMT

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.

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On this episode of Engati Engage, we are joined by Vikaas M. Sachdeva, the Chief Executive Officer of Emkay Investment Managers. With over 25 years experience, he is an expert in marketing and distribution of financial products. Vikaas shares his expert advice on banking and financial services and how to shift from the Financial service mindset, to the Fintech mindset to set yourself apart and give you the competitive advantage.

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AI in HealthTech and EdTech - Kevin Jackson on Engati Engage

Wed, 22 Apr 2020 19:30:38 GMT

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.

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On this episode of Engati Engage, we are joined by world-renowned Cloud influencer, Kevin L. Jackson. Kevin L. Jackson is the founder of the GovCloud network, whose aim is to help professionals develop business models usinf advanced technologies and cloud strategies. His mission is to educate the masses about technology, and he accomplishes this through GovCloud. He discusses the shift into cloud by industries such as education and healthcare. He shares why the shift has been so slow, and how professionals can boost processing using cloud computing.

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Revolutionizing EdTech - Angela Maiers on Engati Engage

Wed, 22 Apr 2020 13:39:26 GMT

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Angela Maiers is a leader and keynote speaker, leading the change in both education and enterprise for over 30 years. She is also the founder of Choose2Matter, a universal movement that challenges us to make “mattering” a way of life. She is passionate about education, and speaks about how the use technology can help educational institutions across the globe. On this episode of Engati Engage, we focus on her passions; discussing the flaws of the current education system, and how the implementation of technology can benefit students.

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Customer-Centric CX - Colin Shaw on Engati Engage

Tue, 21 Apr 2020 14:34:15 GMT

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Colin Shaw is the Founder & CEO of Beyond Philosophy, and is recognized by Linkedin as one of the ‘World's Top 150 Business Influencers.' Today, Colin Shaw shares his concerns on the current state of Customer Experience. So, are you interesting in learning how to adapt Customer Experience to make it more customer-centric?

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How to Innovate with Technological Convergence - Jeremy Scrivens on Engati Engage

Tue, 21 Apr 2020 11:25:17 GMT

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.

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Jeremy Scrivens is an Appreciative Futurist and Collaboration & Innovation Catalyst. He is a Director of The Emotional Economy at Work and a global thought leader and consultant on building collaboration in a digital world for innovation, social good and the future of talent. He’s known particularly for his work with enterprises to coach innovation, collaboration and engagement at scale in the physical Summit Room and the virtual Social Room.

Today, Jeremy talks about innovation in an age of technological convergence. He speaks of moving from part to the whole. Technology and innovation focusing on the bigger picture. He speaks of including the non-usual suspects in the ideation process. People from disciplines other than the one in question, so that their fresh ideas may spur ideas that could not be conceived in a homogenous group.

Watch him talk about Millennials and Gen Z actually being Gen G- A generation focused on Globality, on Generosity, on Giving and on standing for social causes and how they tie it into their work. Speaking to this generation, Jeremy says, “You don’t switch your heart off when you get to work

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Inclusivity within AI & Cyberspaces - Tyler Wood on Engati Engage

Mon, 20 Apr 2020 13:45:15 GMT

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.

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Tyler Wood is a keynote speaker, author, blogger, national security expert, and a notable figure of cyber authority. Today, Tyler speaks to us on the inclusivity in cyberspaces, how to empower women into joining these industries, and the vulnerability we're facing in cybersecurity during this pandemic.

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The Art of Providing Value to Consumers - Elise Quevedo on Engati Engage

Fri, 17 Apr 2020 16:42:03 GMT

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.

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Elise Quevedo is known as “The Digital Ghost Queen” for her behind the scenes work, helping businesses and individuals from C-Level executives to Hollywood stars thrive in cyberspace. She is an author, keynote speaker, advisor, social/digital media marketing consultant, a global thought leader and has been ranked among the 'Top 100 Entrepreneurs to Follow on Twitter' by Evan Carmichael.

Today she spoke to us about providing value to customers.

According to Elise, technology needs to focus less on being fancy, it needs to focus more on the value that users gain from it. Even our social media needs to be less about us selling, and more of us providing value to our customers.

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Personalize your pitch - Carson Heady on Engati Engage

Fri, 17 Apr 2020 11:59:10 GMT

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.

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Carson Heady, Author of Best-Selling series, “Birth of a Salesman” helps you perfect your pitch with the power of personalization. On this episode of Engati Engage, we discuss the importance of understanding your customer and how to make them feel important with Chatbots. Stay tuned, this one’s a game changer.

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AI, the economy's backbone - Chuck Brooks on Engati Engage

Thu, 16 Apr 2020 12:41:49 GMT

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.

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In the current digital era, Chuck Brooks, globally recognized thought leader for Cybersecurity and Emerging Technologies, reveals that technology defines who we are and what we do and AI will be the backbone. We also discuss the emergence of digital in Customer Service, and the growth of the remote economy.

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Neuro-Marketing for Cx - Roger Dooley on Engati Engage

Wed, 15 Apr 2020 18:02:50 GMT

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Roger Dooley, Neuromarketing genius, host of The Brainfluence Podcast and the author of 'Brainfluence: 100 Ways to Persuade and Convince Consumers with Neuromarketing' and 'FRICTION: The Untapped Force That Can Be Your Most Powerful Advantage' discusses Neuromarketing and the role that Artificial Intelligence can play to help with Neuromarketing. He also talks about how Amazon creates phenomenal customer experiences.

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Can AI fight PANDEMIC? Franco Ronconi on Engati Engage

Wed, 15 Apr 2020 13:07:34 GMT

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.

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Franco Ronconi, is a successful Business Operations Manager with a strong background working for leading players in fast-paced, technology-driven industries discusses the impact AI and Automation have on us during this pandemic. And how these tools can actually help us. We also explore how the drastic changes of customer expectations- how the expectations have risen and how Artificial Intelligence have met those expectations.

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Adopting AI Culture - Paul Colmer on Engati Engage

Tue, 14 Apr 2020 17:00:23 GMT

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.

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Welcome to Engati Engage- our interview series with your favourite Thought Leaders from across the globe. In this episode, we have the pleasure of interview Paul Colmer. Paul Colmer is an engaging digital architect, coach and trainer working for ALC Education and Consulting. We discuss the emersion of AI and Automation into Corporate culture, the role of technology in the business transformation cycle, and the employment of cybersecurity.

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Automation Applications in Business - Avrohom Gottheil on Engati Engage

Tue, 14 Apr 2020 10:37:58 GMT

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.

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Avrohom Gottheil, CEO of #AskTheCEO Media, talks about Artificial Intelligence and Automation helping businesses (especially small businesses) during the lockdowns.

He talks about putting the human element into automation and about choosing the right places to leverage Automation and AI for businesses purposes (especially Marketing).

He touches upon the fact that AI is now being used to drive personalization, even in the real estate sector.

Avrohom speaks of a collaboration between humans and machines. He talks about the fact that humans and machines together can be far more effective than either can on their own.

Gottheil also talks about leveraging social media during the lockdowns. He says that businesses should create content that helps the audience and provides value to them rather than just trying to sell over social media.

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Humanizing AI - Johannes Drooghaag on Engati Engage

Mon, 13 Apr 2020 12:39:46 GMT

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AI and Bots in Cx - Frank Eliason on Engati Engage

Mon, 13 Apr 2020 11:29:02 GMT

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Cloud and Digital Transformation - Sarbjeet Johal on Engati Engage

Sun, 12 Apr 2020 04:53:52 GMT

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Future of Financial Services - Alex Jimenez on Engati Engage

Fri, 10 Apr 2020 14:01:24 GMT

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Deep dive into Cloud - Neil Cattermull on Engati Engage

Fri, 10 Apr 2020 09:07:30 GMT

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Undergoing Digital Transformation - Vladimer Botsvadze on Engati Engage

Thu, 09 Apr 2020 15:09:15 GMT

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Leadership amongst Youth - Neville Gaunt on Engati Engage

Thu, 09 Apr 2020 14:23:59 GMT

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Gamification in Marketing - Nicolas Babin on Engati Engage

Thu, 09 Apr 2020 14:21:34 GMT

Nicolas Babin, Head of Babin Business Consulting, talks about Gamification in Marketing on Engati Engage.

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The Future of Digital marketing by Shane Barker on Engati Engage

Tue, 07 Apr 2020 11:01:53 GMT

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Antonio Grasso, CEO of Digital Business Innovation, talks to Engati Engage on the future of technology

Mon, 06 Apr 2020 17:48:48 GMT

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Arjen Ven Berkum, COO at Another Monday, on Engati Engage

Thu, 02 Apr 2020 16:09:09 GMT

Arjen Van Berkum, COO at Another Monday talks about the Future of Automation on Engati Engage. Join the discussion as we explore the concept of a shift from Artificial Intelligence to Augmented Intelligence here.

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Shep Hyken, Customer Service & Experience expert, speaks to Engati

Tue, 31 Mar 2020 06:35:13 GMT

"If you’ve ever had anything to do with Customer Experience, you’ve probably heard of Shep Hyken. Being an absolute genius, everybody wants an interview with Shep Hyken or even a speech from him on Customer Experience. The man’s pretty much a magician when it comes to making customers happy (maybe because he actually was a magician as a kid).

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