60 acast.com IDEO Thinking https://shows.acast.com/ideo-thinking en IDEO Design thinking, innovation, strategy, emerging technology, AI, human-centered design, business strategy, leadership, future of work, IDEO, product design, healthcare IDEO Design-led insights into the world’s most complex problems. IDEO Thinking shares design-led insights into some of the world’s most complex problems and emerging signals for what's next. Every episode starts as a story on ideo.com and is brought to life by the people behind it. For nearly 50 years, IDEO has helped imaginative leaders create human-centered products, services, and organizations, redefining categories and building the future. Here our designers, researchers, futurists, and business leaders get into the work: the methods, the making, and how to move from a sketch on a post-it to real change. Explore the stories at ideo.com/thinking.

Hosted on Acast. See acast.com/privacy for more information.

]]> IDEO Thinking shares design-led insights into some of the world’s most complex problems and emerging signals for what's next. Every episode starts as a story on ideo.com and is brought to life by the people behind it. For nearly 50 years, IDEO has helped imaginative leaders create human-centered products, services, and organizations, redefining categories and building the future. Here our designers, researchers, futurists, and business leaders get into the work: the methods, the making, and how to move from a sketch on a post-it to real change. Explore the stories at ideo.com/thinking.

Hosted on Acast. See acast.com/privacy for more information.

]]> false IDEO info+6aa1ff739d5ca4f665141708@mg-eu.acast.com 6aa1ff739d5ca4f665141708 ideo-thinking episodic https://assets.pippa.io/shows/6aa1ff739d5ca4f665141708/1789048142355-43794f8f-1d28-49c3-801d-308d769f8b5b.jpeg https://shows.acast.com/ideo-thinking IDEO Thinking Solving for the hidden costs of caregiving: Sierra Hillman Solving for the hidden costs of caregiving: Sierra Hillman Thu, 10 Sep 2026 23:17:30 GMT 10:57 6aa2f1e7ff74edfd0028ebbe false https://www.ideo.com/journal/opportunities-in-the-hidden-costs-of-caregiving 6aa2f1e7ff74edfd0028ebbe 6aa1ff739d5ca4f665141708 solving-for-the-hidden-costs-of-caregiving-sierra-hillman Hard-won lessons from a designer supporting her father. full There are 24 million caregivers in the US. For Sierra Hillman, becoming one at 22 exposed not just the many gaps in healthcare, but the massive opportunities to improve how care is designed and delivered.


In this episode, Hillman, an interaction designer at IDEO focused on healthcare and emerging technologies, shares four opportunity areas to ease the burden on caregivers: mitigating enormous burnout, navigating the system, providing physical care, and making home modifications accessible.


Read along with the full story: https://www.ideo.com/journal/opportunities-in-the-hidden-costs-of-caregiving


Related Resources:

5 principles for easing the burden on caregivers, by Sierra Hillman and John Won: https://www.ideo.com/journal/5-design-principles-for-easing-the-burden-on-caregivers

Sierra Hillman on LinkedIn: https://www.linkedin.com/in/sierra-hillman/


In This Episode

(00:00) Coming face-to-face with the hidden costs of healthcare at 22

(02:23) Solutions for mitigating enormous burnout

(03:37) Navigating the financial complexities of care

(05:52) A human-centered approach to providing physical care

(08:18) The journey to accessing at-home modifications

(09:49) We've only scratched the surface for designing for caregivers



__________

Explore more stories at http://ideo.com/thinking. Subscribe to IDEO’s weekly newsletter for curated perspectives on design, business, and innovation: http://ideo.com/subscribe.

Hosted on Acast. See acast.com/privacy for more information.

]]> There are 24 million caregivers in the US. For Sierra Hillman, becoming one at 22 exposed not just the many gaps in healthcare, but the massive opportunities to improve how care is designed and delivered.


In this episode, Hillman, an interaction designer at IDEO focused on healthcare and emerging technologies, shares four opportunity areas to ease the burden on caregivers: mitigating enormous burnout, navigating the system, providing physical care, and making home modifications accessible.


Read along with the full story: https://www.ideo.com/journal/opportunities-in-the-hidden-costs-of-caregiving


Related Resources:

5 principles for easing the burden on caregivers, by Sierra Hillman and John Won: https://www.ideo.com/journal/5-design-principles-for-easing-the-burden-on-caregivers

Sierra Hillman on LinkedIn: https://www.linkedin.com/in/sierra-hillman/


In This Episode

(00:00) Coming face-to-face with the hidden costs of healthcare at 22

(02:23) Solutions for mitigating enormous burnout

(03:37) Navigating the financial complexities of care

(05:52) A human-centered approach to providing physical care

(08:18) The journey to accessing at-home modifications

(09:49) We've only scratched the surface for designing for caregivers



__________

Explore more stories at http://ideo.com/thinking. Subscribe to IDEO’s weekly newsletter for curated perspectives on design, business, and innovation: http://ideo.com/subscribe.

Hosted on Acast. See acast.com/privacy for more information.

]]> In the AI era, growth depends on people: Jennifer Ives In the AI era, growth depends on people: Jennifer Ives Thu, 10 Sep 2026 22:24:01 GMT 20:26 6aa2f493c939da279564f563 false https://www.ideo.com/journal/in-the-ai-era-growth-depends-on-people-not-tech 6aa2f493c939da279564f563 6aa1ff739d5ca4f665141708 in-the-ai-era-growth-depends-on-people-jennifer-ives 5 human strengths that help orgs thrive. full A leadership team at a major life sciences organization was reviewing progress on an important initiative to integrate generative AI across the business. Proof-of-concept work was progressing, releases were on schedule, and the mood was upbeat. Then came the question that changed the conversation: "Are our people really ready?"


In this episode, Jennifer Ives, an executive director at IDEO, shares the story she wrote with Matthew Higham, a partner at IDEO, on the five human strengths that will separate the organizations that adapt fastest from the ones that automate fastest.


Read along with the full story: https://www.ideo.com/journal/in-the-ai-era-growth-depends-on-people-not-tech


Related Resources:

Jennifer Ives on LinkedIn: https://www.linkedin.com/in/jennifer-ives-b39759/

Matthew Higham on LinkedIn: https://www.linkedin.com/in/matthewdhigham/


Work mentioned:

Better sales, less waste, with H&M Group: https://www.ideo.com/works/h-and-m-kigumi

A better way to teach writing with AI, with Ethiqly: https://www.ideo.com/works/ethiqly

How design is driving Ford to reimagine what a car company can be: https://www.ideo.com/journal/how-design-is-driving-ford-to-reimagine-what-a-car-company-can-be

Serving families first, with Intercorp: https://www.ideo.com/case-study/intercorp


In This Episode

(00:00) "Are our people really ready?" 

(03:10) Asking the right questions when AI is happy to hand you answers

(06:01) Human insight: what AI can't tell you about why a pattern exists

(09:44) A growth mindset: building belief through experimentation

(12:36) Psychological safety: the condition that lets teams take smart risks

(15:44) A culture of change: when adaptability becomes a daily habit

(18:53) Why technology alone won't deliver the outcomes leaders want



__________

Explore more stories at http://ideo.com/thinking. Subscribe to IDEO’s weekly newsletter for curated perspectives on design, business, and innovation: http://ideo.com/subscribe.

Hosted on Acast. See acast.com/privacy for more information.

]]> A leadership team at a major life sciences organization was reviewing progress on an important initiative to integrate generative AI across the business. Proof-of-concept work was progressing, releases were on schedule, and the mood was upbeat. Then came the question that changed the conversation: "Are our people really ready?"


In this episode, Jennifer Ives, an executive director at IDEO, shares the story she wrote with Matthew Higham, a partner at IDEO, on the five human strengths that will separate the organizations that adapt fastest from the ones that automate fastest.


Read along with the full story: https://www.ideo.com/journal/in-the-ai-era-growth-depends-on-people-not-tech


Related Resources:

Jennifer Ives on LinkedIn: https://www.linkedin.com/in/jennifer-ives-b39759/

Matthew Higham on LinkedIn: https://www.linkedin.com/in/matthewdhigham/


Work mentioned:

Better sales, less waste, with H&M Group: https://www.ideo.com/works/h-and-m-kigumi

A better way to teach writing with AI, with Ethiqly: https://www.ideo.com/works/ethiqly

How design is driving Ford to reimagine what a car company can be: https://www.ideo.com/journal/how-design-is-driving-ford-to-reimagine-what-a-car-company-can-be

Serving families first, with Intercorp: https://www.ideo.com/case-study/intercorp


In This Episode

(00:00) "Are our people really ready?" 

(03:10) Asking the right questions when AI is happy to hand you answers

(06:01) Human insight: what AI can't tell you about why a pattern exists

(09:44) A growth mindset: building belief through experimentation

(12:36) Psychological safety: the condition that lets teams take smart risks

(15:44) A culture of change: when adaptability becomes a daily habit

(18:53) Why technology alone won't deliver the outcomes leaders want



__________

Explore more stories at http://ideo.com/thinking. Subscribe to IDEO’s weekly newsletter for curated perspectives on design, business, and innovation: http://ideo.com/subscribe.

Hosted on Acast. See acast.com/privacy for more information.

]]> 7 principles for designing AI hardware: Savannah Kunovsky and Mark del Lima 7 principles for designing AI hardware: Savannah Kunovsky and Mark del Lima Thu, 10 Sep 2026 22:23:35 GMT 13:55 6aa2f5c52e8bb8424c585d6e false https://www.ideo.com/journal/make-the-invisible-honest 6aa2f5c52e8bb8424c585d6e 6aa1ff739d5ca4f665141708 7-principles-for-designing-ai-hardware full So far, the industry seems to be caught between what users actually want from AI hardware and the sci-fi fantasies currently captivating the tech community. A better path means establishing a new standard in which trusted, useful intelligence serves the physical world.


In this episode, Savannah Kunovsky, managing director of emerging technology at IDEO, and Mark del Lima, a senior design director, share seven principles for good AI hardware, inspired by the timeless rigor of Dieter Rams, and the conditions for putting them into practice.


Read along with the full story: https://www.ideo.com/journal/make-the-invisible-honest


Related Resources:

Savannah Kunovsky on LinkedIn: https://www.linkedin.com/in/savannahkunovsky/

Mark del Lima on LinkedIn: https://www.linkedin.com/in/mark-del-lima-97b2284/


More on AI from IDEO:

Rebuilding trust with AI, by Peter Jackson and David Duff: https://www.ideo.com/journal/rebuilding-trust-with-ai

Rough, rapid, and right in the age of AI, by Michelle Lee and Danny DeRuntz: https://www.ideo.com/journal/rough-rapid-and-right-in-the-age-of-ai


In This Episode

(00:00) AI is moving off our screens and into our walls, windows, and mirrors

(02:03) Mutualism: the device that has no opinion about you until you give it one

(03:54) Off by default: a doorknob that asks whether the house should wake up

(05:23) Hardware has to earn its place in the room, not just on the network

(06:36) Why a device that admits what it can't do earns more trust than one that never falters

(08:08) Designing for the disappearing act: a choice instead of a task

(09:38) What a child learns when the machine says it isn't sure

(10:52) E-waste, repairability, and building things meant to be kept

(12:22) How the principles survive contact with real work, and the standard they're building toward



__________

Explore more stories at http://ideo.com/thinking. Subscribe to IDEO’s weekly newsletter for curated perspectives on design, business, and innovation: http://ideo.com/subscribe.

Hosted on Acast. See acast.com/privacy for more information.

]]> So far, the industry seems to be caught between what users actually want from AI hardware and the sci-fi fantasies currently captivating the tech community. A better path means establishing a new standard in which trusted, useful intelligence serves the physical world.


In this episode, Savannah Kunovsky, managing director of emerging technology at IDEO, and Mark del Lima, a senior design director, share seven principles for good AI hardware, inspired by the timeless rigor of Dieter Rams, and the conditions for putting them into practice.


Read along with the full story: https://www.ideo.com/journal/make-the-invisible-honest


Related Resources:

Savannah Kunovsky on LinkedIn: https://www.linkedin.com/in/savannahkunovsky/

Mark del Lima on LinkedIn: https://www.linkedin.com/in/mark-del-lima-97b2284/


More on AI from IDEO:

Rebuilding trust with AI, by Peter Jackson and David Duff: https://www.ideo.com/journal/rebuilding-trust-with-ai

Rough, rapid, and right in the age of AI, by Michelle Lee and Danny DeRuntz: https://www.ideo.com/journal/rough-rapid-and-right-in-the-age-of-ai


In This Episode

(00:00) AI is moving off our screens and into our walls, windows, and mirrors

(02:03) Mutualism: the device that has no opinion about you until you give it one

(03:54) Off by default: a doorknob that asks whether the house should wake up

(05:23) Hardware has to earn its place in the room, not just on the network

(06:36) Why a device that admits what it can't do earns more trust than one that never falters

(08:08) Designing for the disappearing act: a choice instead of a task

(09:38) What a child learns when the machine says it isn't sure

(10:52) E-waste, repairability, and building things meant to be kept

(12:22) How the principles survive contact with real work, and the standard they're building toward



__________

Explore more stories at http://ideo.com/thinking. Subscribe to IDEO’s weekly newsletter for curated perspectives on design, business, and innovation: http://ideo.com/subscribe.

Hosted on Acast. See acast.com/privacy for more information.

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