Joe Knows Better

Hiring a Contractor

Tue, 17 Mar 2026 13:00:00 GMT

Hiring a contractor? Don't get scammed!

Have a home improvement job and need to hire a contractor? Where do you find one? What do you need to know about them? Too many people are complaining Better Business Bureau about losing thousands of dollars to contractors taking money upfront and leaving.

In this BBB Joeknowsbetter podcast, Joe Ducey and Michelle Marin talk to .... about how to check out your contractor, what the contract should contain, how much money you should give them upfront and more.

Check out all the latest scams and protections at joeknowsbetter.com

#homeimprovement #fakecontractors #bestcontractors #howtohirecontractors #contractorlicences #contractorupfront money

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SCAMMED - Ann

Tue, 03 Mar 2026 13:00:00 GMT

Online friend or fraud? She trusted the wrong man!

Not all scams happen from long distances. Some fraudsters operate in plain site. In this BBB Joeknowsbetter podcasts, Ann tells her story about a person she thought was a friend. When he moved away, he reached out needing financial help, not once or twice but multiple times leaving Ann struggling with debt. How did he manipulate Ann into giving him money repeatedly? She tells her story so you can avoid the same fate.

Check out all the latest scams at joeknowsbetter.com

#cryptocurrency #datingscams #onlinedating #romancescams #onlinefriendshipscams #facebookscams

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Class Action Settlements

Tue, 17 Feb 2026 16:35:49 GMT

Make $100s off class action settlements? What they are and how to get involved!

Sometimes businesses settle class action lawsuits for millions of dollars, without admitting any guilt. While lawyers get a big chunk, you can file a claim if you qualify-if you were affected. Joe Ducey talks to a man who files claims, Tracks payouts, and pockets hundreds!

Check out the latest scams at joeknowsbetter.com

#ClassActionSettlement #FreeMoney #SideHustle2026 #classactionlawsuits

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The Airfare Illusion

Tue, 03 Feb 2026 13:00:00 GMT

Want to save hundreds on your next flight? Try shifting your travel dates.

On this week’s Joe Knows Better podcast, Joe Ducey and Michelle Marin of BBB talk with Sally French, Travel Expert with Nerdwallet, to share a simple but powerful money saving tip. Leave a day earlier or later.

Tools like Google Flights make it easy to spot the cheapest travel days, and the savings can add up fast, especially for families.

#TravelHacks #FlightSavings #FlexibleTravel #BBBAccredited

#JoeDucey #JoeKnowsBetter #BBBPodcast #PhoenixPodcast #SmartTravel #BetterBusinessBureau

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Calling the Scammers Vol. 2

Tue, 20 Jan 2026 16:23:19 GMT

“You’ve won millions!” 🎉

…or so the scammer says.

Scammers called! We called the scammers back using numbers reported to BBB and suddenly we were lottery winners with millions of dollars and luxury cars on the way… all we had to do was pay a “small fee.”

BBB’s Michelle Marin and Jasmine Tucker joined Joe Ducey to turn the tables and see what really happens next.

#ScamAlert #FraudAwareness #LotteryScam #BBB #ScamPrevention #JoeKnowsBetter

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Homeowners Associations

Tue, 06 Jan 2026 16:22:37 GMT

Think your HOA is just trying to make money? Think again.

On this week’s Joe Knows Better podcast, Joe Ducey sits down with Nery Ralon and Jonathan Brown from GUD Community Management to explain why HOAs are nonprofit entities and how unpaid dues can impact the entire community.

When one homeowner doesn’t pay, everyone feels it.

Tap the link in bio to listen or visit joeknowsbetter.com 🎧

#HOADues #CommunityLiving #NonprofitHOA #BBBAccredited

#JoeDucey #JoeKnowsBetter #BBBPodcast #PhoenixPodcast #HomeownersAssociation #BetterBusinessBureau

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Why Integrity Matters

Tue, 23 Dec 2025 13:00:00 GMT

This week’s Joe Knows Better podcast has a special kind of energy. ✨

Joe’s conversations often dig into the tougher side of doing business and staying protected… but this episode brings in a whole new vibe.

Jodi Low, Founder and CEO of U & Improved and BBB Board Chairwoman, joins the show to talk about heart-felt leadership and how purpose can transform a business.

If you’ve ever heard Jodi speak, you know she brings pure inspiration — Joe even said it felt like he’d just done a full workout after talking to her 😄

They dove into:

💛 Leading with heart

💛 Building culture with intention

💛 Finding purpose in your business

💛 Why “feel good” leadership actually drives success

#JodiLow #JoeKnowsBetter #BBBPodcast #LeadershipLowdown #HeartfeltLeadership #SmallBusinessGrowth #PurposeDrivenBusiness #InspirationForLeaders

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Timeshare Exit

Tue, 09 Dec 2025 13:00:00 GMT

Thinking about getting out of your timeshare? ⛱️

The resale market is full of scams targeting owners who just want out. ⚠️

High fees + low resale value = a perfect setup for scammers promising buyers for big upfront costs. 🚫

Joe Ducey talked with Jeremy Russo of Vacation Ownership Consultants, who breaks down a safer approach — working with attorneys to legally cancel contracts. ⚖️

Know the red flags. Protect yourself.

#Timeshare #TimeshareExit #TimeshareResale #TimeshareScams #TimeshareOwners #SellingTimeshares #VacationOwnership #ConsumerTips #ScamPrevention #JoeKnowsBetter

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Unclaimed Property

Tue, 25 Nov 2025 14:00:00 GMT

Is Arizona holding YOUR money?

More than $2 billion in unclaimed property is sitting with the state — and some of it could belong to you.

We’re talking forgotten bank accounts, safe deposit box items, uncashed checks, gold bars, jewelry, sports collectibles — all tied to real names and last known addresses… and waiting for the rightful owners to claim them.

On this week’s Joe Knows Better podcast, Joe Ducey talks with Rebecca Wilder from the Arizona Department of Revenue to break down how the program works — and how you can quickly check if money or valuables are owed to you.

Listen now and see if there’s cash with your name on it.

#UnclaimedProperty #UnclaimedFunds #FoundMoney #ArizonaMoney #StateTreasury #UnclaimedAssets #FreeMoneyAlert #ArizonaDepartmentOfRevenue #JoeDucey #BetterBusinessBureau

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Ann's Victim Story

Tue, 11 Nov 2025 14:00:00 GMT

A single mom of three, on the verge of losing her home, turned to social media for support — and instead found scammers posing as “helpers” with fake investment opportunities.

What started as hope turned into hard-earned money disappearing fast.

In the latest Joe Knows Better podcast, she bravely shares:

• How the scam started

• Why she kept trusting the scammers

• The red flags she missed

• And what she’s doing now to fight back

She’s telling her story so you won’t become the next victim.

#ScamAlert #InvestmentScam #SocialMediaScam #FraudPrevention #ProtectYourMoney #BBB #JoeKnowsBetter #RealStoriesRealScams #StayAlert #OnlineSafety #SingleMomStrong #ListenAndLearn

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Landlords, Tenants, and the Current Housing Market

Tue, 28 Oct 2025 13:00:00 GMT

If you’re renting, you’ve probably seen your fair share of confusing fees and deposits—but do you know what’s actually legal?

From application fees to support animals, BBB’s Joe Ducey sits down with Deborah Simmons of Advantage Arizona Real Estate & Property Management and Michael Kotin of Kay-Kay Realty Corp to break down what renters should (and shouldn’t) be paying for.

Learn how to protect your wallet, your rights, and your peace of mind in this episode of the Joe Knows Better podcast.

#RentersRights #TenantTips #LandlordLaw #RentalScams #SecurityDeposits #EmotionalSupportAnimals #RentalHousing #ProtectYourMoney #JoeDucey #BetterBusinessBureau #BBBScamTracker #ArizonaHousing

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Medicare Scares

Tue, 14 Oct 2025 16:00:00 GMT

Medicare Open Enrollment runs Oct 15 – Dec 7, and while that means it’s time to review your coverage… it also means scammers are getting ready to strike. ⚠️

📞 Be cautious of calls about “new benefits.”

🚫 Never share your Medicare number with strangers.

📋 And watch out for reps who don’t understand your local coverage — you could end up with a plan you can’t even use.

Carol Brown from the Area Agency on Aging shares important tips on how to protect yourself (or a loved one) this enrollment season.

👉 Stay one step ahead of ALL scams at joeknowsbetter.com

#Medicare #OpenEnrollment #MedicareOpenEnrollment #MedicareScams #MedicareFraud #IdentityTheft #SeniorScams #BBB #JoeDucey #ConsumerTips #ScamAwareness

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Registrar of Contractors

Tue, 30 Sep 2025 17:00:00 GMT

Hiring a contractor soon? 🛠️ Whether it’s home repairs, landscaping, or even putting in a pool — protecting your project and your money starts with asking the right questions.

In this episode, BBB’s Joe Ducey talks with Arizona Registrar of Contractors Director Tom Cole + Assistant Director Cindy Casaus about:

✔️ The 3 questions you must ask before hiring

✔️ What to look for in a contract

✔️ How much to pay upfront

✔️ The recovery fund that can protect you if a licensed contractor doesn’t deliver

👉 Listen now at joeknowsbetter.com or wherever you get your podcasts.

#HomeRepair #BestContractor #HomeImprovement #HiringAContractor #ScamAlert #LicensedContractor #PodcastEpisode

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Tracking the Biggest Scams Right Now

Tue, 16 Sep 2025 13:00:00 GMT

Scammers are getting bolder, and BBB Scam Tracker is seeing a spike in reports—from bogus rental application fees charged before you can even view a property, to fake job offers, romance scams, loan schemes, and crypto cons draining wallets fast.

BBB’s Joe Ducey and Michelle Marin are breaking down the top 5 scams happening right now so you know what to look out for and can keep your money safe.

#ScamAlert #RentalScams #JobScams #RomanceScams #CryptoScams #LoanScams #BBB #JoeDucey #FraudPrevention #ConsumerProtection #StaySafeOnline

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Cutting Insurance Costs

Tue, 02 Sep 2025 20:28:30 GMT

Skyrocketing insurance rates? You’re not alone.

If you drive a car, you’ve probably felt the sting—some rates have doubled or even tripled!

So what can you do to fight back? Should you file that claim or pay out of pocket? What actually helps lower your premium?

On this episode, BBB’s Joe Ducey teams up with Nathan Mason of Insurance Professionals of Arizona to share real strategies for cutting costs without cutting corners.

Protect your investments and your wallet—don’t miss it.

Dive into this episode and more fraud-fighting tips at joeknowsbetter.com

#InsuranceTips #SaveOnInsurance #HomeInsurance #AutoInsurance #CutInsuranceCosts #LowerYourRates #FinancialWellness #ProtectYourMoney #JoeDucey #BBB #InsuranceHelp #ArizonaInsurance #InsuranceSmarts

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Car Repair

Wed, 16 Jul 2025 20:34:50 GMT

🚗 Car trouble can turn your whole day upside down—but rushing into repairs might cost you more than time or money.

In this week’s episode of Joe Knows Better, Joe Ducey dives into the world of auto repair with special guests Eric Newton of Curt’s Auto Repair and Dave Riccio of Tri-City Transmission.

They break down how to avoid getting ripped off, what signs point to trustworthy service, and why a second opinion could save you hundreds.

🛠️ Is that transmission quote really necessary?

🧾 Will your final bill match the estimate?

❓ What should you ask before agreeing to a repair?

Don’t let confusion—or pressure—lead to a bad decision. This episode is packed with must-know tips to help you stay in the driver’s seat when it comes to your car (and your wallet).

#CarRepairScams #TrustedMechanic #JoeKnowsBetter #AutoTips #AutoRepair #CarMaintenance #RepairSmart #AutoAdvice #CarProblems #MechanicRedFlags #BBB #JoeDucey #ScamAlert

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Tracking the Latest Scams Vol. 3

Tue, 10 Jun 2025 13:00:00 GMT

Think you can spot a scam? Think again.

From fake vacation rentals to sketchy job offers and scammy shopping sites—fraud is everywhere right now.

Joe Ducey teams up with BBB’s Michelle Marin in the latest Joe Knows Better podcast to break down the scams hitting hardest—and how to stay safe.

🎧 Listen now at joeknowsbetter.com

#ScamTok #VacationScam #FakeListings #JobScam #OnlineScams #TravelWarning

#VacationScam #RentalScam #TravelWarning #TravelScams #TooGoodToBeTrue

#OnlineTravelFail #ScamAlert #OnlineScams #JobScam #ShoppingScam #TextScam #PhoneScam #Phishing #BBB #joeducey #joeknowsbetter

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SCAMMED - Kirstin

Thu, 08 May 2025 13:00:00 GMT

81,000 people reported scams to BBB last year—$12 BILLION lost.📢

BBB Scam Survivor Day (May 8) is about raising awareness through real stories.

Kirstin thought she was just reviewing her doctor—until someone offered her paid gigs writing reviews.

She wasn’t job hunting, but the money was tempting… until it turned sketchy.

Hear how she caught on before losing a dime—and what you need to watch for.

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SCAMMED - Bill

Wed, 07 May 2025 13:00:00 GMT

$8,000 Gone: A Local Online Shopping Scam Story

Bill thought he found a great deal on a shipping container through Facebook Marketplace. It looked legit—local, affordable, and exactly what he needed.

But to lock in the price, he had to wire the money upfront. That one payment cost him nearly $8,000. 💸

Now, he’s sharing his story on the Joe Knows Better podcast to help others avoid the same fate.

📅 May 8 is BBB Scam Survivor Day, where we highlight real stories like Bill’s to raise awareness and protect our community.

🎧 Listen to more of their stories at joeknowsbetter.com

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SCAMMED - Sylvia

Tue, 06 May 2025 13:00:00 GMT

That Dream Remote Job? She Got It... Then Regretted It.

Sylvia thought she found the perfect remote job—great pay, flexible hours.

But before her first paycheck, the “employer” asked her to pay for training upfront… and just like that, thousands were gone.

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Travel Agents

Tue, 15 Apr 2025 13:00:00 GMT

Best travel deals? Two experts share how to get the best for less.

Think you can afford a beachfront getaway? Yes you can!

We talk to two travel agents who know where to go to get the best deals. What should you book on your own? When could a travel agent help and how much does it cost? If it's the ocean, the mountains or a city trip you're planning, there are ways to make your trip less expensive.

Jazmin Cornejo with FeMavin Modern Girl Getaways and Janine Joseph with Kahala Travel share their years of experience in booking vacations so that you can save money.

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Lender Scams

Tue, 01 Apr 2025 14:00:00 GMT

Need a loan? How to get a good rate and NOT get scammed! Having hard time paying off all of those bills from the holidays?, you may be looking online for a small personal loan. How to find the best loan with a good lender and not fall victim to scams and high fees.

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Calling the Scammers

Tue, 18 Mar 2025 13:00:00 GMT

Confronting the scammers!!

Calling back the scammers is a Joe favorite! Listen as 3 scammers try to get into our computers and bank accounts and how quickly they turn vulgar when we confront them. Better yet, watch the expressions of BBB's Sophie Simpson and Jasmine Hill as they join Joe and become the targets of scammer's anger!

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Puppy Scams

Tue, 04 Mar 2025 14:00:00 GMT

The puppy pictures are cute. But there is no puppy for sale. Online scammers stealing thousands from people looking for a pet.Puppy lovers are losing thousands sending money to fake online pet sellers. We talk about how adoptions and fostering can save you money and a pet's life!

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SCAMMED - Cassandra

Tue, 18 Feb 2025 14:00:00 GMT

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Health Clubs

Tue, 21 Jan 2025 16:34:42 GMT

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Real Estate Red Flags

Tue, 07 Jan 2025 14:00:17 GMT

In this episode we explore the rise of real estate scams, from property theft to rental fraud. Learn how to protect yourself and your property from these schemes with expert advice from a real estate commissioner and a property manager.

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Taxes Before New Year

Fri, 20 Dec 2024 14:00:39 GMT

Tax do's and don'ts before and after the new year!

The new year means new tax strategies for businesses and consumers. We talk with

Patricia Huerta, Accountant at H&H Business & Tax Consulting and David King, CEO of Optima Tax Relief about that. What should you do not only at tax time, but all year. And what to do if you run into trouble with the IRS.

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Identity Theft Warning

Tue, 17 Dec 2024 14:00:53 GMT

If scammers can get your Social Security number, your birth dates and credit card information, they can cause havoc for you and your finances. They can open up accounts in your name even before you know it. We talk with Eva Casey-Velasquez/CEO Identity Theft Resource Center in San Diego, about how to avoid these scams and what to do if you're a victim.

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Mystery Shoppers

Tue, 03 Dec 2024 14:00:11 GMT

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Flood Cars for Sale

Tue, 19 Nov 2024 14:00:05 GMT

Flooded cars cleaned up and for sale on local lots. Here's how to spot them!

Recent hurricanes caused flood damage to many cars. Some of those cars end up for sale on lots around the country. They may be cleaned up. But the damage caused doesn't go away. Here's where to look before you buy.

Curt Morgan

Shadow Mountain Auto Service

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Raising Your Credit Score

Tue, 05 Nov 2024 14:00:05 GMT

Want to raise your credit score? Here's how to do it!

The higher your credit score, the better your rates on mortgages, auto loans, credit cards and more. While raising scores can take time, listen to these experts tell you what to do right now to make an impact and lower your debt.

Jim Triggs, CEO Money Management International

Mike Sullivan, Take Charge America

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SCAMMED - Linda

Tue, 29 Oct 2024 13:00:50 GMT

Linda fell victim to a bank scam and lost thousands. In this episode, she shares her harrowing experience, detailing how scammers tricked her and the devastating consequences. Learn how to protect yourself from similar scams.

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Lowering Insurance Costs

Tue, 15 Oct 2024 16:00:53 GMT

Auto, home and health insurance costs are going up, way up! Joe finds ways you can save money by being selective with claims, dropping unnecessary coverage and more.

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Tracking the Latest Scams Vol. 2

Tue, 01 Oct 2024 13:00:36 GMT

Scammers are Getting Smarter. Join Joe and the BBB team as they uncover the newest and most sophisticated scams in town. Find out how to stay one step ahead.

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Unpacking Moving Scams

Tue, 17 Sep 2024 13:00:06 GMT

Moving day can be stressful, but it doesn't have to be a nightmare. Learn how to avoid common moving scams, choose the right company, negotiate your contract, and protect your belongings.

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SCAMMED - Gloria

Tue, 27 Aug 2024 13:00:10 GMT

Gloria thought she had landed the perfect online job. But what she didn't know was that she was about to become a victim of a scam. Hear how she was tricked into sending thousands of her own money to a fake employer. Learn the red flags to watch out for and protect yourself from similar scams.

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Looking for Love in all the Wrong Places

Tue, 20 Aug 2024 13:00:13 GMT

Roseann Higgins tells Joe about her 30 years as a professional matchmaker leading to 176 marriages. Roseann talks about her business and what it takes to find a lasting partner.

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Buying a Used Car

Tue, 06 Aug 2024 13:00:40 GMT

Looking for a car? New or used, the experience is usually not enjoyable. What are all of these extra add-ons? Why can't you get the advertised price? How much should you really be paying? Joe and experts help you find the good dealers and avoid the bad practices and scams.

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Let ABC15 Know

Tue, 16 Jul 2024 15:55:47 GMT

After a decade leading the charge for Arizona consumers on ABC15's "Let Joe Know" unit, Joe reunites with his successor, Kristel Bell. Together with producer Kirstin Johnson, they delve into the world of consumer scams, revisit past confrontations, and explore how "Let ABC15 Know" continues to be a champion for consumer protection.

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Eliminating Pests: DIY vs. The Pros

Tue, 02 Jul 2024 13:00:02 GMT

Mosquitoes, scorpions and bees! You have them? Here's how to get rid of them! We're talking home remedies with Dave and Austin Burns with Burns Pest Elimination. What can you do on your own? When do you need a pro, and how do you find one?

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Scamming the Scammers

Tue, 18 Jun 2024 14:20:23 GMT

We're scamming the scammers! Joe and the BBB team flip the script on phone scammers. We call them back, expose their tricks & confront the con artists!

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Going Solar Pt. 2

Tue, 04 Jun 2024 13:05:05 GMT

Part 2 of Going Solar heats up! Arizona's solar veteran, Joy Seitz of American Solar and Roofing, exposes the industry's shady side. Discover why finding a trustworthy installer is a challenge, where solar is headed, and how to protect yourself from scams.

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Going Solar Pt. 1

Tue, 04 Jun 2024 13:00:40 GMT

Arizona and California sunshine might be perfect for solar power, but beware of shady installers! This two-part episode dives deep to help you navigate the solar market. In Part 1, we chat with the trusted crew at Sunny Energy, a BBB Accredited Business, and an expert from Solar United Neighbors. Learn how to dodge the duds and find the perfect solar fit to light up your life (and save you money!)

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AC Down? Don't Panic.

Tue, 21 May 2024 13:00:09 GMT

Feeling the heat? Don't let your A/C woes turn into a financial burden. This episode brings you expert advice from the air conditioning pros at Hobaica Services and Mason Pro Services - both BBB Accredited Businesses. Learn valuable tips to get a fair price, identify red flags, and ensure you're making informed decisions.

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Enterprising Women

Tue, 07 May 2024 13:30:08 GMT

Joe dives into the challenges and triumphs of being a woman entrepreneur with craft beer boss Megan Greenwood and Bra Recyclers' Elaine Birks-Mitchell.

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Holding Bad Actors Accountable with Arizona Attorney General Kris Mayes

Thu, 25 Apr 2024 22:26:46 GMT

She's been in the news a lot lately, but Arizona Attorney General Kris Mayes took the time to chat with Joe about some high profile cases, including Apple's alleged smartphone monopoly and price fixing impacting Arizona renters.

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Tracking the Latest Scams

Thu, 25 Apr 2024 22:24:18 GMT

Online shopping, job searches, and even romances aren't safe from scammers! Joe and the BBB team dive into BBB Scamtracker and how to spot and avoid the latest scams.

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Smart Shopping with Daphne Munro

Tue, 23 Apr 2024 16:29:02 GMT

Smart Shopper Daphne Munro spills about how to find the best shopping deals, and Joe tests her consumer law knowledge, but not before they catch up about their days as reporters at ABC15.

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Hiring a Contractor: Dos and Don'ts

Tue, 23 Apr 2024 16:24:24 GMT

Hiring a contractor is a big decision that can cost a lot of money. Joe chats with Tom Cole and Cindy Casaus from the Arizona Registrar of Contractors about the common complaints they see, how to avoid them, and why checking BBB reviews before hiring is a good idea.

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Joe Ducey: TV News to BBB

Tue, 23 Apr 2024 16:09:35 GMT

After 40 years as a television news reporter covering consumer and business issues, Joe Ducey joins forces with Better Business Bureau! Using his expertise as well as insights from BBB Accredited Businesss and other industry leaders, Joe is here to guide consumers to better hiring practices and how to avoid scams.

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