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		<itunes:subtitle>Join Ben, Ben and Laura to talk about all things small business</itunes:subtitle>
		<itunes:summary><![CDATA[<p>A new podcast looking at the reality, the highs and the lows, of running a small business.&nbsp;</p><br><p>Do you run a small business? Where do you go to find advice, or just somewhere you can hear others relate to the rewarding yet often overwhelming journey that is owning and running a small business?&nbsp;</p><br><p>We’re Ben, Ben and Laura and we’re all small business owners at different stages in our own small business journey. Since we started hanging out we discovered that we’ve got so much in common when it comes to running our businesses, and yet we’re having conversations together that we weren’t hearing anywhere else.&nbsp;</p><br><p>So we thought, why not have those conversations ourselves and share them?&nbsp;</p><br><p>We want to talk frankly and openly about our experiences of running a small business: the good, the bad, the strange, the stuff no one tells you when you’re starting out and the things we all go through and want to talk about more.&nbsp;</p><br><p>It’s not all ‘hustle’ and hanging out with the entrepreneur crowd, it’s often working out how to get business through the door and make sure you’re not alienating your entire family in the process!&nbsp;</p><br><p>So if you’re running a small business then join us. Listen and let us know what you think!&nbsp;</p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></itunes:summary>
		<description><![CDATA[<p>A new podcast looking at the reality, the highs and the lows, of running a small business.&nbsp;</p><br><p>Do you run a small business? Where do you go to find advice, or just somewhere you can hear others relate to the rewarding yet often overwhelming journey that is owning and running a small business?&nbsp;</p><br><p>We’re Ben, Ben and Laura and we’re all small business owners at different stages in our own small business journey. Since we started hanging out we discovered that we’ve got so much in common when it comes to running our businesses, and yet we’re having conversations together that we weren’t hearing anywhere else.&nbsp;</p><br><p>So we thought, why not have those conversations ourselves and share them?&nbsp;</p><br><p>We want to talk frankly and openly about our experiences of running a small business: the good, the bad, the strange, the stuff no one tells you when you’re starting out and the things we all go through and want to talk about more.&nbsp;</p><br><p>It’s not all ‘hustle’ and hanging out with the entrepreneur crowd, it’s often working out how to get business through the door and make sure you’re not alienating your entire family in the process!&nbsp;</p><br><p>So if you’re running a small business then join us. Listen and let us know what you think!&nbsp;</p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></description>
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			<title>Getting to Know You - Quick Fire Questions! Living the Small Business Life S3 Ep6</title>
			<itunes:title>Getting to Know You - Quick Fire Questions! Living the Small Business Life S3 Ep6</itunes:title>
			<pubDate>Wed, 12 Nov 2025 09:00:00 GMT</pubDate>
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			<description><![CDATA[<p>Join us for this fun episode as we close out Season 3. Ben, Ben and I have only 5 seconds to answer the questions which Ben generated with AI and our cameraman Wes calls out!</p><br><p>  0:06 - Welcome to *Living a Small Business Life*</p><p>  0:28 - Question 1: What's your favourite midnight snack?</p><p>  0:44 - Question 2: Who would you choose if you could be friends with a fictional character?</p><p>  1:14 - Question 3: What's the best costume you've ever worn to a party?</p><p>  1:55 - Question 4: What's the best surprise you've ever received?</p><p>  3:00 - Question 5: What's the most embarrassing moment you've ever experienced?</p><p>  3:57 - Question 6: If you could have any talent, what would you choose?</p><p>  5:07 - Question 7: If you were stuck on a deserted island and had to choose a family member to be stuck with, who would you choose?</p><p>  5:48 - Question 8: Who would you be if you had to be a character from a book?</p><p>  6:42 - Question 9: What's the best joke you've ever heard?</p><p>  7:56 - Question 10: If you could live in any movie, which one would it be?</p><p>  8:33 - Question 11: Who is your favorite celebrity?</p><p>  9:11 - Question 12: If you had to choose one meal to eat for the rest of your life, what would it be?</p><p>  9:59 - Question 13: What's your funniest relationship deal-breaker?</p><p>  10:53 - Question 14: If you could be any animal, which animal would you be?</p><p>  11:48 - Wrap up and thanks for watching</p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></description>
			<itunes:summary><![CDATA[<p>Join us for this fun episode as we close out Season 3. Ben, Ben and I have only 5 seconds to answer the questions which Ben generated with AI and our cameraman Wes calls out!</p><br><p>  0:06 - Welcome to *Living a Small Business Life*</p><p>  0:28 - Question 1: What's your favourite midnight snack?</p><p>  0:44 - Question 2: Who would you choose if you could be friends with a fictional character?</p><p>  1:14 - Question 3: What's the best costume you've ever worn to a party?</p><p>  1:55 - Question 4: What's the best surprise you've ever received?</p><p>  3:00 - Question 5: What's the most embarrassing moment you've ever experienced?</p><p>  3:57 - Question 6: If you could have any talent, what would you choose?</p><p>  5:07 - Question 7: If you were stuck on a deserted island and had to choose a family member to be stuck with, who would you choose?</p><p>  5:48 - Question 8: Who would you be if you had to be a character from a book?</p><p>  6:42 - Question 9: What's the best joke you've ever heard?</p><p>  7:56 - Question 10: If you could live in any movie, which one would it be?</p><p>  8:33 - Question 11: Who is your favorite celebrity?</p><p>  9:11 - Question 12: If you had to choose one meal to eat for the rest of your life, what would it be?</p><p>  9:59 - Question 13: What's your funniest relationship deal-breaker?</p><p>  10:53 - Question 14: If you could be any animal, which animal would you be?</p><p>  11:48 - Wrap up and thanks for watching</p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></itunes:summary>
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			<title>AI: Threat or Opportunity for Small Business? | Living the Small Business Life S3 Ep5</title>
			<itunes:title>AI: Threat or Opportunity for Small Business? | Living the Small Business Life S3 Ep5</itunes:title>
			<pubDate>Wed, 05 Nov 2025 09:00:00 GMT</pubDate>
			<itunes:duration>43:23</itunes:duration>
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			<description><![CDATA[<p>In this episode we explore the rapidly evolving world of AI and its immediate and future implications for small businesses. </p><br><p>We chat about our own levels of AI adoption, ranging from complete skepticism to leveraging it for daily operational efficiency. We talked about key tools like Microsoft Copilot, concerns over data security, the impact of AI on creative content and jobs, and the necessity of maintaining human connection in an increasingly automated world.</p><br><p>00:07 - Introduction: AI in Small Business</p><p>00:21 - Are We Using AI in Our Businesses?</p><p>00:41 - Using Microsoft Copilot and Other AI Tools</p><p>01:30 - AI Skepticism and Industry Challenges</p><p>03:09 - The Creative and Tone Problem with AI</p><p>04:31 - Managing AI with the Team and Copilot Benefits</p><p>05:15 - AI for Meeting Efficiency and Proposal Drafting</p><p>07:28 - AI Email Management with Fixer</p><p>09:12 - Security and Data Concerns with Copilot and AI</p><p>11:36 - The Fundamental Bias and Environmental Cost of Large Language Models</p><p>12:41 - Using Gemini and Closed Data Sets</p><p>13:36 - AI and Cyber Security Threats</p><p>15:06 - Massive Increase in AI-Generated Email Threats</p><p>16:44 - Deep Fake Voices and Financial Fraud Examples</p><p>17:37 - The Rise of Deep Fake Video and Image Creative</p><p>19:43 - Younger Generations' Perspective on AI Content</p><p>20:57 - The Evolution of CGI and Creative AI</p><p>23:33 - The Impact of AI on Jobs and Industries</p><p>27:00 - Job Differentiation vs. Elimination</p><p>28:47 - The Future of Work: AI Employees and Flexible Hours</p><p>29:54 - Over-Employment Enabled by AI</p><p>30:30 - Is AI a Bad Thing? Reflections on Current Use</p><p>31:14 - Microsoft Power Platform and No-Code Solutions</p><p>33:10 - Refining AI Output and Focusing on Human Connection</p><p>35:17 - AI Tools Used by the Hosts</p><p>39:03 - The Competitive Disadvantage of Not Using AI</p><p>41:15 - AI Reducing Admin Burden</p><p>42:58 - Conclusion and Future Outlook</p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></description>
			<itunes:summary><![CDATA[<p>In this episode we explore the rapidly evolving world of AI and its immediate and future implications for small businesses. </p><br><p>We chat about our own levels of AI adoption, ranging from complete skepticism to leveraging it for daily operational efficiency. We talked about key tools like Microsoft Copilot, concerns over data security, the impact of AI on creative content and jobs, and the necessity of maintaining human connection in an increasingly automated world.</p><br><p>00:07 - Introduction: AI in Small Business</p><p>00:21 - Are We Using AI in Our Businesses?</p><p>00:41 - Using Microsoft Copilot and Other AI Tools</p><p>01:30 - AI Skepticism and Industry Challenges</p><p>03:09 - The Creative and Tone Problem with AI</p><p>04:31 - Managing AI with the Team and Copilot Benefits</p><p>05:15 - AI for Meeting Efficiency and Proposal Drafting</p><p>07:28 - AI Email Management with Fixer</p><p>09:12 - Security and Data Concerns with Copilot and AI</p><p>11:36 - The Fundamental Bias and Environmental Cost of Large Language Models</p><p>12:41 - Using Gemini and Closed Data Sets</p><p>13:36 - AI and Cyber Security Threats</p><p>15:06 - Massive Increase in AI-Generated Email Threats</p><p>16:44 - Deep Fake Voices and Financial Fraud Examples</p><p>17:37 - The Rise of Deep Fake Video and Image Creative</p><p>19:43 - Younger Generations' Perspective on AI Content</p><p>20:57 - The Evolution of CGI and Creative AI</p><p>23:33 - The Impact of AI on Jobs and Industries</p><p>27:00 - Job Differentiation vs. Elimination</p><p>28:47 - The Future of Work: AI Employees and Flexible Hours</p><p>29:54 - Over-Employment Enabled by AI</p><p>30:30 - Is AI a Bad Thing? Reflections on Current Use</p><p>31:14 - Microsoft Power Platform and No-Code Solutions</p><p>33:10 - Refining AI Output and Focusing on Human Connection</p><p>35:17 - AI Tools Used by the Hosts</p><p>39:03 - The Competitive Disadvantage of Not Using AI</p><p>41:15 - AI Reducing Admin Burden</p><p>42:58 - Conclusion and Future Outlook</p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></itunes:summary>
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			<title>Flexible Foundations: Building a Social Enterprise - Living the Small Business Life S3 Ep4</title>
			<itunes:title>Flexible Foundations: Building a Social Enterprise - Living the Small Business Life S3 Ep4</itunes:title>
			<pubDate>Wed, 29 Oct 2025 09:00:00 GMT</pubDate>
			<itunes:duration>45:46</itunes:duration>
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			<description><![CDATA[<p>Welcome back to Living the Small Business Life! </p><br><p>In this episode, we're joined by Laura Dolphin, the founding director of Dolphin Outsourcing. Laura shares her inspiring journey of building a social enterprise that champions flexible work and empowers individuals facing challenging circumstances.</p><br><p>She talks about the origins of her company, the unique services they offer, and how they navigate the evolving landscape of business, including the impact of the 2020 pandemic. </p><br><p>Laura also offers valuable advice for aspiring business owners and introduces her new product, Will Plus, designed to help entrepreneurs plan for unexpected life events.</p><br><p>0:00:00 Introduction to Laura Dolphin and Dolphin Outsourcing</p><p>0:01:13 Services Provided by Dolphin Outsourcing</p><p>0:02:20 Dolphin Outsourcing's Ideal Client</p><p>0:04:22 The Driving Force Behind Starting Dolphin Outsourcing</p><p>0:06:45 Laura's Career Before Starting Her Company</p><p>0:08:31 Impact of COVID-19 on Dolphin Outsourcing</p><p>0:14:12 Flexible Working Opportunities at Dolphin Outsourcing</p><p>0:27:22 Laura's Approach to Work-Life Balance</p><p>0:32:48 Advice for Aspiring Small Business Owners</p><p>0:35:56 Biggest Challenges Faced by Dolphin Outsourcing</p><p>0:44:39 Marketing Strategies and Growth Plans</p><p>0:40:51 Will Plus: A Product for Business Owners Facing Challenging Times</p><p>0:45:29 Conclusion</p><br><p>---</p><p>Find us on socials here: </p><p>LinkedIn - https://www.linkedin.com/company/living-the-small-business-life</p><p>Instagram - https://www.instagram.com/livingthesmallbusinesslife</p><p>TikTok - https://www.tiktok.com/@living.the.small</p><p>Facebook - https://www.facebook.com/people/Living-the-Small-Business-Life/61556920702846/</p><p>Twitter / X - https://x.com/living_smblife</p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></description>
			<itunes:summary><![CDATA[<p>Welcome back to Living the Small Business Life! </p><br><p>In this episode, we're joined by Laura Dolphin, the founding director of Dolphin Outsourcing. Laura shares her inspiring journey of building a social enterprise that champions flexible work and empowers individuals facing challenging circumstances.</p><br><p>She talks about the origins of her company, the unique services they offer, and how they navigate the evolving landscape of business, including the impact of the 2020 pandemic. </p><br><p>Laura also offers valuable advice for aspiring business owners and introduces her new product, Will Plus, designed to help entrepreneurs plan for unexpected life events.</p><br><p>0:00:00 Introduction to Laura Dolphin and Dolphin Outsourcing</p><p>0:01:13 Services Provided by Dolphin Outsourcing</p><p>0:02:20 Dolphin Outsourcing's Ideal Client</p><p>0:04:22 The Driving Force Behind Starting Dolphin Outsourcing</p><p>0:06:45 Laura's Career Before Starting Her Company</p><p>0:08:31 Impact of COVID-19 on Dolphin Outsourcing</p><p>0:14:12 Flexible Working Opportunities at Dolphin Outsourcing</p><p>0:27:22 Laura's Approach to Work-Life Balance</p><p>0:32:48 Advice for Aspiring Small Business Owners</p><p>0:35:56 Biggest Challenges Faced by Dolphin Outsourcing</p><p>0:44:39 Marketing Strategies and Growth Plans</p><p>0:40:51 Will Plus: A Product for Business Owners Facing Challenging Times</p><p>0:45:29 Conclusion</p><br><p>---</p><p>Find us on socials here: </p><p>LinkedIn - https://www.linkedin.com/company/living-the-small-business-life</p><p>Instagram - https://www.instagram.com/livingthesmallbusinesslife</p><p>TikTok - https://www.tiktok.com/@living.the.small</p><p>Facebook - https://www.facebook.com/people/Living-the-Small-Business-Life/61556920702846/</p><p>Twitter / X - https://x.com/living_smblife</p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></itunes:summary>
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			<title><![CDATA[Hearn's Coaches - From Family Business to Industry Leader: Living the Small Business Life S3 Ep3]]></title>
			<itunes:title><![CDATA[Hearn's Coaches - From Family Business to Industry Leader: Living the Small Business Life S3 Ep3]]></itunes:title>
			<pubDate>Wed, 22 Oct 2025 08:00:00 GMT</pubDate>
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			<itunes:episodeType>full</itunes:episodeType>
			<itunes:season>3</itunes:season>
			<itunes:episode>3</itunes:episode>
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			<description><![CDATA[<p>In this episode of "Living the Small Business Life," join us as we chat with Jamie Thacker, Managing Director of Hearn's Coaches. </p><br><p>Jamie shares his unique journey of entering the family business straight out of university, the challenges of navigating the coach hire industry through the pandemic, and his insights on managing a growing fleet. </p><br><p>He discusses the evolution of Hearn's Coaches from a school contract focus to a diverse business and the importance of adapting to change and investing in a supportive work environment.</p><br><p>0:00 Intro</p><p>0:20 About Hearn's Coaches</p><p>1:01 Jamie's Journey with the Business</p><p>2:34 Control of the Business</p><p>3:20 Business Then vs. Now</p><p>5:02 The Impact of COVID</p><p>6:42 Acquiring a Competitor</p><p>10:14 Starting in the Family Business</p><p>13:19 Challenges in the Transport Industry</p><p>16:14 Staffing Challenges in Small Business</p><p>20:29 Creating a Positive Work Environment</p><p>22:06 Starting a Small Business After University</p><p>26:31 Work-Life Balance</p><p>30:11 The Future of Electric Coaches</p><p>33:57 Chinese Coach Manufacturing</p><p>37:06 Advice for Small Business Owners</p><p>38:33 Outro</p><br><p>---</p><p>Find us on socials here: </p><p>LinkedIn - https://www.linkedin.com/company/living-the-small-business-life</p><p>Instagram - https://www.instagram.com/livingthesmallbusinesslife</p><p>TikTok - https://www.tiktok.com/@living.the.small</p><p>Facebook - https://www.facebook.com/people/Living-the-Small-Business-Life/61556920702846/</p><p>Twitter / X - https://x.com/living_smblife</p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></description>
			<itunes:summary><![CDATA[<p>In this episode of "Living the Small Business Life," join us as we chat with Jamie Thacker, Managing Director of Hearn's Coaches. </p><br><p>Jamie shares his unique journey of entering the family business straight out of university, the challenges of navigating the coach hire industry through the pandemic, and his insights on managing a growing fleet. </p><br><p>He discusses the evolution of Hearn's Coaches from a school contract focus to a diverse business and the importance of adapting to change and investing in a supportive work environment.</p><br><p>0:00 Intro</p><p>0:20 About Hearn's Coaches</p><p>1:01 Jamie's Journey with the Business</p><p>2:34 Control of the Business</p><p>3:20 Business Then vs. Now</p><p>5:02 The Impact of COVID</p><p>6:42 Acquiring a Competitor</p><p>10:14 Starting in the Family Business</p><p>13:19 Challenges in the Transport Industry</p><p>16:14 Staffing Challenges in Small Business</p><p>20:29 Creating a Positive Work Environment</p><p>22:06 Starting a Small Business After University</p><p>26:31 Work-Life Balance</p><p>30:11 The Future of Electric Coaches</p><p>33:57 Chinese Coach Manufacturing</p><p>37:06 Advice for Small Business Owners</p><p>38:33 Outro</p><br><p>---</p><p>Find us on socials here: </p><p>LinkedIn - https://www.linkedin.com/company/living-the-small-business-life</p><p>Instagram - https://www.instagram.com/livingthesmallbusinesslife</p><p>TikTok - https://www.tiktok.com/@living.the.small</p><p>Facebook - https://www.facebook.com/people/Living-the-Small-Business-Life/61556920702846/</p><p>Twitter / X - https://x.com/living_smblife</p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></itunes:summary>
		</item>
		<item>
			<title>Living the Small Business Life: Navigating 2024 and Plans for 2025 - S3 Ep1</title>
			<itunes:title>Living the Small Business Life: Navigating 2024 and Plans for 2025 - S3 Ep1</itunes:title>
			<pubDate>Wed, 15 Oct 2025 08:00:00 GMT</pubDate>
			<itunes:duration>49:07</itunes:duration>
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			<acast:episodeUrl>living-the-small-business-life-plans-for-2025</acast:episodeUrl>
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			<itunes:episodeType>full</itunes:episodeType>
			<itunes:season>3</itunes:season>
			<itunes:episode>1</itunes:episode>
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			<description><![CDATA[<p>Welcome to Season 3 of Living the Small Business Life! In our first episode we recap the end of 2024, discussing highs, lows, and market hesitancy. </p><br><p>Then we dive into our strategies for 2025, highlighting plans for growth and customer retention. With personal anecdotes and insights, this episode provides valuable perspectives for small business owners facing uncertain times. </p><br><p>Don't miss out on hearing from upcoming guests and learning effective business strategies - hit subscribe to get the next episodes straight away!</p><br><p>00:00 Welcome to Season Three</p><p>00:30 Reflecting on 2024</p><p>01:12 Business Hesitancy and Market Uncertainty</p><p>03:43 Changes and New Beginnings</p><p>05:01 Starting Fresh in 2025</p><p>08:54 Launching a New Business</p><p>12:38 Strategies for Growth and Retention</p><p>22:25 Customer Retention Challenges</p><p>24:01 Challenges in Customer Retention</p><p>24:57 The Impact of Relationships on Business</p><p>27:23 Customer Service and Retention Strategies</p><p>29:14 Dealing with Customer Loss</p><p>31:12 Balancing New and Existing Customers</p><p>33:05 Strategies for Long-Term Customer Relationships</p><p>44:18 The Cost of Losing a Customer</p><p>48:47 Conclusion and Upcoming Episodes</p><br><p>---</p><p>Find us on socials here: </p><p>LinkedIn - https://www.linkedin.com/company/living-the-small-business-life</p><p>Instagram - https://www.instagram.com/livingthesmallbusinesslife</p><p>TikTok - https://www.tiktok.com/@living.the.small</p><p>Facebook - https://www.facebook.com/people/Living-the-Small-Business-Life/61556920702846/</p><p>Twitter / X - https://x.com/living_smblife</p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></description>
			<itunes:summary><![CDATA[<p>Welcome to Season 3 of Living the Small Business Life! In our first episode we recap the end of 2024, discussing highs, lows, and market hesitancy. </p><br><p>Then we dive into our strategies for 2025, highlighting plans for growth and customer retention. With personal anecdotes and insights, this episode provides valuable perspectives for small business owners facing uncertain times. </p><br><p>Don't miss out on hearing from upcoming guests and learning effective business strategies - hit subscribe to get the next episodes straight away!</p><br><p>00:00 Welcome to Season Three</p><p>00:30 Reflecting on 2024</p><p>01:12 Business Hesitancy and Market Uncertainty</p><p>03:43 Changes and New Beginnings</p><p>05:01 Starting Fresh in 2025</p><p>08:54 Launching a New Business</p><p>12:38 Strategies for Growth and Retention</p><p>22:25 Customer Retention Challenges</p><p>24:01 Challenges in Customer Retention</p><p>24:57 The Impact of Relationships on Business</p><p>27:23 Customer Service and Retention Strategies</p><p>29:14 Dealing with Customer Loss</p><p>31:12 Balancing New and Existing Customers</p><p>33:05 Strategies for Long-Term Customer Relationships</p><p>44:18 The Cost of Losing a Customer</p><p>48:47 Conclusion and Upcoming Episodes</p><br><p>---</p><p>Find us on socials here: </p><p>LinkedIn - https://www.linkedin.com/company/living-the-small-business-life</p><p>Instagram - https://www.instagram.com/livingthesmallbusinesslife</p><p>TikTok - https://www.tiktok.com/@living.the.small</p><p>Facebook - https://www.facebook.com/people/Living-the-Small-Business-Life/61556920702846/</p><p>Twitter / X - https://x.com/living_smblife</p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></itunes:summary>
		</item>
		<item>
			<title>Scaling a Recruitment Business During COVID with Chris from ACS Staffing Solutions - LSBL S3 Ep2</title>
			<itunes:title>Scaling a Recruitment Business During COVID with Chris from ACS Staffing Solutions - LSBL S3 Ep2</itunes:title>
			<pubDate>Wed, 15 Oct 2025 08:00:00 GMT</pubDate>
			<itunes:duration>53:23</itunes:duration>
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			<acast:episodeUrl>scaling-a-recruitment-business-chris-from-acs-solutions</acast:episodeUrl>
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			<itunes:episodeType>full</itunes:episodeType>
			<itunes:season>3</itunes:season>
			<itunes:episode>2</itunes:episode>
			<itunes:image href="https://assets.pippa.io/shows/cover/1709145625392-c53da7459f949aa221c2fc3197c181c8.jpeg"/>
			<description><![CDATA[<p>Next up on Living the Small Business Life, we sit down with Chris from ACS Staffing Solutions to discuss the challenges and successes of scaling a recruitment business during the COVID-19 pandemic. </p><br><p>Hear about Chris's journey, from how he and his wife Helen started the business, to navigating the ups and downs of the recruitment industry. Learn about the impact of COVID-19 on their operations, the importance of strong company culture, and the lessons learned in managing cash flow and scaling effectively. Whether you're a business owner or interested in the recruitment sector, Chris's insights offer valuable takeaways.</p><br><p>00:00 Introduction to the Episode</p><p>00:19 Meet Chris: The Journey Begins</p><p>02:19 Scaling the Business: Challenges and Strategies</p><p>04:42 Navigating COVID-19: A Turning Point</p><p>06:20 The Impact of COVID-19 on Business Operations</p><p>13:17 Post-COVID Adjustments and Market Shifts</p><p>21:40 Company Vision and Culture</p><p>27:37 Strategic Partnerships and AI Integration</p><p>28:11 Scaling Challenges and HR Foundations</p><p>31:46 Leadership and Team Dynamics</p><p>36:44 Economic Impact on Recruitment</p><p>39:06 Navigating Financial Struggles</p><p>49:41 Customer Relationships and Retention</p><p>52:56 Conclusion and Final Thoughts</p><br><p>---</p><p>Find us on socials here: </p><p>LinkedIn - https://www.linkedin.com/company/living-the-small-business-life</p><p>Instagram - https://www.instagram.com/livingthesmallbusinesslife</p><p>TikTok - https://www.tiktok.com/@living.the.small</p><p>Facebook - https://www.facebook.com/people/Living-the-Small-Business-Life/61556920702846/</p><p>Twitter / X - https://x.com/living_smblife</p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></description>
			<itunes:summary><![CDATA[<p>Next up on Living the Small Business Life, we sit down with Chris from ACS Staffing Solutions to discuss the challenges and successes of scaling a recruitment business during the COVID-19 pandemic. </p><br><p>Hear about Chris's journey, from how he and his wife Helen started the business, to navigating the ups and downs of the recruitment industry. Learn about the impact of COVID-19 on their operations, the importance of strong company culture, and the lessons learned in managing cash flow and scaling effectively. Whether you're a business owner or interested in the recruitment sector, Chris's insights offer valuable takeaways.</p><br><p>00:00 Introduction to the Episode</p><p>00:19 Meet Chris: The Journey Begins</p><p>02:19 Scaling the Business: Challenges and Strategies</p><p>04:42 Navigating COVID-19: A Turning Point</p><p>06:20 The Impact of COVID-19 on Business Operations</p><p>13:17 Post-COVID Adjustments and Market Shifts</p><p>21:40 Company Vision and Culture</p><p>27:37 Strategic Partnerships and AI Integration</p><p>28:11 Scaling Challenges and HR Foundations</p><p>31:46 Leadership and Team Dynamics</p><p>36:44 Economic Impact on Recruitment</p><p>39:06 Navigating Financial Struggles</p><p>49:41 Customer Relationships and Retention</p><p>52:56 Conclusion and Final Thoughts</p><br><p>---</p><p>Find us on socials here: </p><p>LinkedIn - https://www.linkedin.com/company/living-the-small-business-life</p><p>Instagram - https://www.instagram.com/livingthesmallbusinesslife</p><p>TikTok - https://www.tiktok.com/@living.the.small</p><p>Facebook - https://www.facebook.com/people/Living-the-Small-Business-Life/61556920702846/</p><p>Twitter / X - https://x.com/living_smblife</p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></itunes:summary>
		</item>
		<item>
			<title><![CDATA[What We've Learnt from Interviewing Small Business Owners in Season 2]]></title>
			<itunes:title><![CDATA[What We've Learnt from Interviewing Small Business Owners in Season 2]]></itunes:title>
			<pubDate>Wed, 04 Dec 2024 09:00:58 GMT</pubDate>
			<itunes:duration>31:51</itunes:duration>
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			<link>https://movedigital.co.uk/podcast/living-the-small-business-life/</link>
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			<acast:episodeUrl>what-weve-learnt-from-interviewing-small-business-owners</acast:episodeUrl>
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			<itunes:subtitle>Living the Small Business Life</itunes:subtitle>
			<itunes:episodeType>full</itunes:episodeType>
			<itunes:season>2</itunes:season>
			<itunes:episode>6</itunes:episode>
			<itunes:image href="https://assets.pippa.io/shows/cover/1709145625392-c53da7459f949aa221c2fc3197c181c8.jpeg"/>
			<description><![CDATA[<p>In the final episode of 'Living the Small Business Life' Season Two, Ben, Ben and I reflect on the highlights and lessons learned from our conversations with various guests. </p><br><p>We discuss the realities of running a small business, the unplanned nature of business growth, the importance of drive and determination, and the significance of work-life balance. </p><br><p>We also emphasise the value of backing oneself, the freedom that comes with entrepreneurship, and the evolving nature of networking. </p><br><p>Special mentions to our wonderful guests from Season Two - More Driver Solutions, Vision 29, Happydashery, and Red Rascal Creative. </p><br><p>00:00 Welcome to the Season Finale</p><p>01:09 Reflecting on Our Guests</p><p>01:49 Key Takeaways from Season Two</p><p>02:11 The Reality of Business Planning</p><p>04:04 Challenges with Admin and Regulations</p><p>09:09 Balancing Work and Life</p><p>12:21 The Importance of Physical Activity</p><p>18:27 Would You Go Back to Employment?</p><p>22:40 The Freedom of Running a Small Business</p><p>24:43 Networking and Knowledge Sharing</p><p>30:19 Looking Forward to Season Three</p><p>31:28 Thank You and Goodbye</p><br><p>More Driver Solutions - https://moredriversolutions.ltd.uk/</p><p>Happydashery - https://happydashery.co.uk/</p><p>Vision 29 - https://www.linkedin.com/in/jocoxhill</p><p>Red Rascal Creative - https://www.redrascalcreative.com/</p><p>---</p><p>Check out the dedicated page for the Living the Small Business Life Podcast: https://movedigital.co.uk/podcast/living-the-small-business-life/</p><br><p>Or, connect with us in the comments below or find us on social media ⬇️</p><br><p>https://www.instagram.com/livingthesmallbusinesslife</p><p>https://www.linkedin.com/company/living-the-small-business-life/</p><p>https://www.tiktok.com/@living.the.small</p><p>https://www.twitter.com/living_smblife</p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></description>
			<itunes:summary><![CDATA[<p>In the final episode of 'Living the Small Business Life' Season Two, Ben, Ben and I reflect on the highlights and lessons learned from our conversations with various guests. </p><br><p>We discuss the realities of running a small business, the unplanned nature of business growth, the importance of drive and determination, and the significance of work-life balance. </p><br><p>We also emphasise the value of backing oneself, the freedom that comes with entrepreneurship, and the evolving nature of networking. </p><br><p>Special mentions to our wonderful guests from Season Two - More Driver Solutions, Vision 29, Happydashery, and Red Rascal Creative. </p><br><p>00:00 Welcome to the Season Finale</p><p>01:09 Reflecting on Our Guests</p><p>01:49 Key Takeaways from Season Two</p><p>02:11 The Reality of Business Planning</p><p>04:04 Challenges with Admin and Regulations</p><p>09:09 Balancing Work and Life</p><p>12:21 The Importance of Physical Activity</p><p>18:27 Would You Go Back to Employment?</p><p>22:40 The Freedom of Running a Small Business</p><p>24:43 Networking and Knowledge Sharing</p><p>30:19 Looking Forward to Season Three</p><p>31:28 Thank You and Goodbye</p><br><p>More Driver Solutions - https://moredriversolutions.ltd.uk/</p><p>Happydashery - https://happydashery.co.uk/</p><p>Vision 29 - https://www.linkedin.com/in/jocoxhill</p><p>Red Rascal Creative - https://www.redrascalcreative.com/</p><p>---</p><p>Check out the dedicated page for the Living the Small Business Life Podcast: https://movedigital.co.uk/podcast/living-the-small-business-life/</p><br><p>Or, connect with us in the comments below or find us on social media ⬇️</p><br><p>https://www.instagram.com/livingthesmallbusinesslife</p><p>https://www.linkedin.com/company/living-the-small-business-life/</p><p>https://www.tiktok.com/@living.the.small</p><p>https://www.twitter.com/living_smblife</p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></itunes:summary>
		</item>
		<item>
			<title>Running Multiple Small Businesses with Wes Venn of Buddy Cards and Red Rascal Creative</title>
			<itunes:title>Running Multiple Small Businesses with Wes Venn of Buddy Cards and Red Rascal Creative</itunes:title>
			<pubDate>Wed, 20 Nov 2024 09:00:37 GMT</pubDate>
			<itunes:duration>34:56</itunes:duration>
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			<link>https://movedigital.co.uk/podcast/living-the-small-business-life/</link>
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			<acast:showId>65df7e4c542232001501916b</acast:showId>
			<acast:episodeUrl>running-multiple-small-businesses-with-wes-venn</acast:episodeUrl>
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			<itunes:subtitle>Living the Small Business Life</itunes:subtitle>
			<itunes:episodeType>full</itunes:episodeType>
			<itunes:season>2</itunes:season>
			<itunes:episode>5</itunes:episode>
			<itunes:image href="https://assets.pippa.io/shows/cover/1709145625392-c53da7459f949aa221c2fc3197c181c8.jpeg"/>
			<description><![CDATA[<p>In this episode of Living the Small Business Life, the host welcomes Wes Venn, a multi-business entrepreneur and the show's cameraman! Wes shares his journey from being a radio presenter to starting a greetings card company, Buddy Fernandez, known for its 'naughty' cards. </p><br><p>He discusses how COVID-19 led him to focus full-time on his ventures, including founding Red Rascal Creative, a company providing video ads and promotional content. Wes touches on the challenges and funny moments of running multiple businesses, his unique marketing strategies, and the value of saying 'yes' to opportunities. We also chatted about work-life balance, financial planning, and the importance of being adaptable in the small business world.</p><br><p>00:00 Introduction to the Episode</p><p>00:18 Meet Wes Venn: The Media Mutt</p><p>00:41 Wes's Small Business Ventures</p><p>01:37 The Impact of COVID-19</p><p>02:01 Red Rascal Creative: A New Beginning</p><p>02:23 Voiceover Work and Calgon Adverts</p><p>02:57 Adapting to New Media Platforms</p><p>03:50 The Art of Juggling Multiple Roles</p><p>06:35 Challenges of Running Small Businesses</p><p>08:35 The Tesco Experience</p><p>14:00 Defining Success in Small Business</p><p>15:10 Struggling with Work-Life Balance</p><p>17:02 Weekend Work and Holiday Plans</p><p>17:12 Chillfest and Celebrity Encounters</p><p>17:52 Balancing Work and Personal Life</p><p>18:46 Financial Planning for Freelancers</p><p>19:44 Adapting to Change and Taking on Odd Jobs</p><p>20:53 Marketing Strategies and the Buddy Fernandez Tour</p><p>23:55 Unique Marketing and Event Filming</p><p>27:42 Funny Trade Show Stories</p><p>29:53 Business Mentors and Personal Philosophy</p><p>31:54 Quirky Customer Requests and Theme Songs</p><p>34:11 Conclusion and Final Thoughts</p><p>---</p><p>Check out the dedicated page for the Living the Small Business Life Podcast: https://movedigital.co.uk/podcast/living-the-small-business-life/</p><br><p>Or, connect with us in the comments below or find us on social media ⬇️</p><br><p>https://www.instagram.com/livingthesmallbusinesslife</p><p>https://www.linkedin.com/company/living-the-small-business-life/</p><p>https://www.tiktok.com/@living.the.small</p><p>https://www.twitter.com/living_smblife</p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></description>
			<itunes:summary><![CDATA[<p>In this episode of Living the Small Business Life, the host welcomes Wes Venn, a multi-business entrepreneur and the show's cameraman! Wes shares his journey from being a radio presenter to starting a greetings card company, Buddy Fernandez, known for its 'naughty' cards. </p><br><p>He discusses how COVID-19 led him to focus full-time on his ventures, including founding Red Rascal Creative, a company providing video ads and promotional content. Wes touches on the challenges and funny moments of running multiple businesses, his unique marketing strategies, and the value of saying 'yes' to opportunities. We also chatted about work-life balance, financial planning, and the importance of being adaptable in the small business world.</p><br><p>00:00 Introduction to the Episode</p><p>00:18 Meet Wes Venn: The Media Mutt</p><p>00:41 Wes's Small Business Ventures</p><p>01:37 The Impact of COVID-19</p><p>02:01 Red Rascal Creative: A New Beginning</p><p>02:23 Voiceover Work and Calgon Adverts</p><p>02:57 Adapting to New Media Platforms</p><p>03:50 The Art of Juggling Multiple Roles</p><p>06:35 Challenges of Running Small Businesses</p><p>08:35 The Tesco Experience</p><p>14:00 Defining Success in Small Business</p><p>15:10 Struggling with Work-Life Balance</p><p>17:02 Weekend Work and Holiday Plans</p><p>17:12 Chillfest and Celebrity Encounters</p><p>17:52 Balancing Work and Personal Life</p><p>18:46 Financial Planning for Freelancers</p><p>19:44 Adapting to Change and Taking on Odd Jobs</p><p>20:53 Marketing Strategies and the Buddy Fernandez Tour</p><p>23:55 Unique Marketing and Event Filming</p><p>27:42 Funny Trade Show Stories</p><p>29:53 Business Mentors and Personal Philosophy</p><p>31:54 Quirky Customer Requests and Theme Songs</p><p>34:11 Conclusion and Final Thoughts</p><p>---</p><p>Check out the dedicated page for the Living the Small Business Life Podcast: https://movedigital.co.uk/podcast/living-the-small-business-life/</p><br><p>Or, connect with us in the comments below or find us on social media ⬇️</p><br><p>https://www.instagram.com/livingthesmallbusinesslife</p><p>https://www.linkedin.com/company/living-the-small-business-life/</p><p>https://www.tiktok.com/@living.the.small</p><p>https://www.twitter.com/living_smblife</p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></itunes:summary>
		</item>
		<item>
			<title>When Your Small Business Journey Is Anything But Linear! with Jo from Vision 29 - LSBL S2 EP4</title>
			<itunes:title>When Your Small Business Journey Is Anything But Linear! with Jo from Vision 29 - LSBL S2 EP4</itunes:title>
			<pubDate>Wed, 06 Nov 2024 09:00:36 GMT</pubDate>
			<itunes:duration>43:46</itunes:duration>
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			<itunes:subtitle>Living the Small Business Life</itunes:subtitle>
			<itunes:episodeType>full</itunes:episodeType>
			<itunes:season>2</itunes:season>
			<itunes:episode>4</itunes:episode>
			<itunes:image href="https://assets.pippa.io/shows/cover/1709145625392-c53da7459f949aa221c2fc3197c181c8.jpeg"/>
			<description><![CDATA[<p>In episode 4 of the Living the Small Business Life podcast, hosts Ben and Ben welcome Jo from Vision 29. Jo shares her 10-year journey from starting a marketing consultancy to transforming it into a company focused on internal communications, employee experience, and organisational culture. </p><br><p>She discusses the initial challenges she faced in balancing work and family life, the trigger that led her to start her own business, and how she overcame fears and doubts along the way. </p><br><p>Jo also talks about the importance of networking, work-life balance, and staying motivated. </p><br><p>The episode offers valuable insights into running a business, dealing with burnout, and the evolving landscape of business networking.</p><br><p>00:00 Introduction and Guest Introduction</p><p>00:30 Joe's Business Journey: From Marketing to Internal Comms</p><p>03:20 Trigger Points and Challenges of Starting a Business</p><p>06:47 Transitioning from Limited Company to Sole Trader</p><p>09:38 Daily Life and Networking Strategies</p><p>20:25 The Role of Internal Communications</p><p>22:48 Employee Engagement and Feedback</p><p>23:49 Challenges in Implementing Feedback</p><p>25:26 Winning and Attracting New Customers</p><p>27:55 Balancing Work and Personal Life</p><p>29:18 Overcoming Self-Doubt and Public Speaking</p><p>36:50 Experiencing Burnout and Recovery</p><p>41:41 Reflecting on Business Journey</p><p>43:09 Podcast Conclusion</p><br><p>Produced by Move Digital - https://movedigital.co.uk/podcasts/</p><p>Jo at Vision 29 - https://www.linkedin.com/in/jocoxhill</p><p>---</p><p>Check out the dedicated page for the Living the Small Business Life Podcast: https://movedigital.co.uk/podcast/living-the-small-business-life/</p><br><p>Or, connect with us in the comments below or find us on social media ⬇️</p><br><p>https://www.instagram.com/livingthesmallbusinesslife</p><p>https://www.linkedin.com/company/living-the-small-business-life/</p><p>https://www.tiktok.com/@living.the.small</p><p>https://www.twitter.com/living_smblife</p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></description>
			<itunes:summary><![CDATA[<p>In episode 4 of the Living the Small Business Life podcast, hosts Ben and Ben welcome Jo from Vision 29. Jo shares her 10-year journey from starting a marketing consultancy to transforming it into a company focused on internal communications, employee experience, and organisational culture. </p><br><p>She discusses the initial challenges she faced in balancing work and family life, the trigger that led her to start her own business, and how she overcame fears and doubts along the way. </p><br><p>Jo also talks about the importance of networking, work-life balance, and staying motivated. </p><br><p>The episode offers valuable insights into running a business, dealing with burnout, and the evolving landscape of business networking.</p><br><p>00:00 Introduction and Guest Introduction</p><p>00:30 Joe's Business Journey: From Marketing to Internal Comms</p><p>03:20 Trigger Points and Challenges of Starting a Business</p><p>06:47 Transitioning from Limited Company to Sole Trader</p><p>09:38 Daily Life and Networking Strategies</p><p>20:25 The Role of Internal Communications</p><p>22:48 Employee Engagement and Feedback</p><p>23:49 Challenges in Implementing Feedback</p><p>25:26 Winning and Attracting New Customers</p><p>27:55 Balancing Work and Personal Life</p><p>29:18 Overcoming Self-Doubt and Public Speaking</p><p>36:50 Experiencing Burnout and Recovery</p><p>41:41 Reflecting on Business Journey</p><p>43:09 Podcast Conclusion</p><br><p>Produced by Move Digital - https://movedigital.co.uk/podcasts/</p><p>Jo at Vision 29 - https://www.linkedin.com/in/jocoxhill</p><p>---</p><p>Check out the dedicated page for the Living the Small Business Life Podcast: https://movedigital.co.uk/podcast/living-the-small-business-life/</p><br><p>Or, connect with us in the comments below or find us on social media ⬇️</p><br><p>https://www.instagram.com/livingthesmallbusinesslife</p><p>https://www.linkedin.com/company/living-the-small-business-life/</p><p>https://www.tiktok.com/@living.the.small</p><p>https://www.twitter.com/living_smblife</p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></itunes:summary>
		</item>
		<item>
			<title>Thriving in Small Business: Perseverance, Passion, and the Reality of Retail</title>
			<itunes:title>Thriving in Small Business: Perseverance, Passion, and the Reality of Retail</itunes:title>
			<pubDate>Wed, 23 Oct 2024 08:00:25 GMT</pubDate>
			<itunes:duration>53:25</itunes:duration>
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			<link>https://movedigital.co.uk/podcast/living-the-small-business-life/</link>
			<acast:episodeId>6717c915e16fb75ed5645751</acast:episodeId>
			<acast:showId>65df7e4c542232001501916b</acast:showId>
			<acast:episodeUrl>thriving-in-small-business-reality-of-retail</acast:episodeUrl>
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			<itunes:subtitle>Living the Small Business Life</itunes:subtitle>
			<itunes:episodeType>full</itunes:episodeType>
			<itunes:season>2</itunes:season>
			<itunes:episode>3</itunes:episode>
			<itunes:image href="https://assets.pippa.io/shows/cover/1709145625392-c53da7459f949aa221c2fc3197c181c8.jpeg"/>
			<description><![CDATA[<p>In this episode of 'Living the Small Business Life' we hit the road and are on tour in Leighton Buzzard!</p><br><p>Sarah and Carrie, owners of Happydashery and The Workshop, two shops next door to each other on the High Street, share their inspiring journey from pop-up shop to two premises. They discuss the transition from part-time jobs to full-time business owners, the importance of a supportive local business community, and the candid challenges of retail, especially during the COVID-19 pandemic. </p><br><p>We talked about the value of adaptability, strategic planning, and embracing imperfection. It was so great to hear both Sarah and Carrie reflect on the difficulties of running a small business, such as managing cash flow, juggling roles, and maintaining work-life balance. </p><br><p>Sarah and Carrie were such great guests and shared some wonderful personal anecdotes, quirky customer experiences, and moments of unexpected joy from running their business. Big thanks to them for joining us. </p><br><p>00:00 Welcome to Living the Small Business Life</p><p>00:11 Meet Sarah and Carrie of Happydashery</p><p>00:42 The Journey of Happydashery</p><p>02:39 Taking the Leap: From Part-Time to Full-Time</p><p>05:58 Community and Collaboration in Leighton Buzzard</p><p>12:42 Challenges and Triumphs During the Pandemic</p><p>20:56 Balancing Multiple Revenue Streams</p><p>24:07 Implementing Processes for Business Growth</p><p>25:09 Balancing Strategic Planning and Daily Operations</p><p>26:08 The Importance of Team and Delegation</p><p>27:31 Admiration and Strengths in Business Partnership</p><p>29:33 Building a Community-Centric Business</p><p>31:00 Handling Disagreements and Business Philosophy</p><p>35:15 Staying Motivated and Reflecting on Achievements</p><p>40:19 Balancing Work and Personal Life</p><p>47:38 Unexpected and Hilarious Business Moments</p><p>49:08 Final Thoughts and Fun Questions</p><br><p>Find Happydashery here: https://happydashery.co.uk/</p><p>This episode was produced by Move Digital - find out more about our podcast work here: https://movedigital.co.uk/podcasts/</p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></description>
			<itunes:summary><![CDATA[<p>In this episode of 'Living the Small Business Life' we hit the road and are on tour in Leighton Buzzard!</p><br><p>Sarah and Carrie, owners of Happydashery and The Workshop, two shops next door to each other on the High Street, share their inspiring journey from pop-up shop to two premises. They discuss the transition from part-time jobs to full-time business owners, the importance of a supportive local business community, and the candid challenges of retail, especially during the COVID-19 pandemic. </p><br><p>We talked about the value of adaptability, strategic planning, and embracing imperfection. It was so great to hear both Sarah and Carrie reflect on the difficulties of running a small business, such as managing cash flow, juggling roles, and maintaining work-life balance. </p><br><p>Sarah and Carrie were such great guests and shared some wonderful personal anecdotes, quirky customer experiences, and moments of unexpected joy from running their business. Big thanks to them for joining us. </p><br><p>00:00 Welcome to Living the Small Business Life</p><p>00:11 Meet Sarah and Carrie of Happydashery</p><p>00:42 The Journey of Happydashery</p><p>02:39 Taking the Leap: From Part-Time to Full-Time</p><p>05:58 Community and Collaboration in Leighton Buzzard</p><p>12:42 Challenges and Triumphs During the Pandemic</p><p>20:56 Balancing Multiple Revenue Streams</p><p>24:07 Implementing Processes for Business Growth</p><p>25:09 Balancing Strategic Planning and Daily Operations</p><p>26:08 The Importance of Team and Delegation</p><p>27:31 Admiration and Strengths in Business Partnership</p><p>29:33 Building a Community-Centric Business</p><p>31:00 Handling Disagreements and Business Philosophy</p><p>35:15 Staying Motivated and Reflecting on Achievements</p><p>40:19 Balancing Work and Personal Life</p><p>47:38 Unexpected and Hilarious Business Moments</p><p>49:08 Final Thoughts and Fun Questions</p><br><p>Find Happydashery here: https://happydashery.co.uk/</p><p>This episode was produced by Move Digital - find out more about our podcast work here: https://movedigital.co.uk/podcasts/</p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></itunes:summary>
		</item>
		<item>
			<title>Branding and Reputation</title>
			<itunes:title>Branding and Reputation</itunes:title>
			<pubDate>Wed, 09 Oct 2024 08:00:54 GMT</pubDate>
			<itunes:duration>54:01</itunes:duration>
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			<link>https://movedigital.co.uk/podcast/living-the-small-business-life/</link>
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			<acast:episodeUrl>branding-and-reputation</acast:episodeUrl>
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			<itunes:subtitle>Living the Small Business Life</itunes:subtitle>
			<itunes:episodeType>full</itunes:episodeType>
			<itunes:season>2</itunes:season>
			<itunes:episode>2</itunes:episode>
			<itunes:image href="https://assets.pippa.io/shows/cover/1709145625392-c53da7459f949aa221c2fc3197c181c8.jpeg"/>
			<description><![CDATA[<p>In this episode of 'Living the Small Business Life' podcast, Laura, Ben and Ben discuss the interconnectedness of branding and reputation for small businesses. </p><br><p>We explore personal experiences with branding, including how a recognisable brand can spark memories and influence customers' buying decisions. Drawing on our own (mis)adventures in coming up with branding for our businesses, we also look at the challenges faced in maintaining consistency across various platforms. </p><br><p>We also chat about how Google reviews can affect business reputation and the necessity for businesses to manage online perceptions. How does your branding help (or hinder?) in recruitment, how does customer feedback shapes business strategy, and how can you leverage referrals and case studies? </p><br><p>00:00&nbsp;Welcome to the Podcast</p><p>00:10&nbsp;Understanding Branding and Reputation</p><p>01:28&nbsp;The Role of Consistency in Branding</p><p>02:03&nbsp;The Evolution of Business Logos</p><p>05:02&nbsp;Branding in the Real World</p><p>07:56&nbsp;The Importance of Professionalism</p><p>15:05&nbsp;Consistency Across Platforms</p><p>18:33&nbsp;Customer Feedback and Reputation</p><p>28:52&nbsp;Handling Negative Reviews</p><p>30:27&nbsp;Responding Professionally to Criticism</p><p>33:14&nbsp;Dealing with Fake Reviews</p><p>35:33&nbsp;Importance of Customer Referrals</p><p>36:30&nbsp;Effective Use of Case Studies</p><p>39:47&nbsp;Website Optimisation for Better Leads</p><p>42:58&nbsp;Fun Branding Questions</p><p>49:23&nbsp;Dream Collaborations</p><p>53:38&nbsp;Conclusion and Call for Guests</p><p><br></p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></description>
			<itunes:summary><![CDATA[<p>In this episode of 'Living the Small Business Life' podcast, Laura, Ben and Ben discuss the interconnectedness of branding and reputation for small businesses. </p><br><p>We explore personal experiences with branding, including how a recognisable brand can spark memories and influence customers' buying decisions. Drawing on our own (mis)adventures in coming up with branding for our businesses, we also look at the challenges faced in maintaining consistency across various platforms. </p><br><p>We also chat about how Google reviews can affect business reputation and the necessity for businesses to manage online perceptions. How does your branding help (or hinder?) in recruitment, how does customer feedback shapes business strategy, and how can you leverage referrals and case studies? </p><br><p>00:00&nbsp;Welcome to the Podcast</p><p>00:10&nbsp;Understanding Branding and Reputation</p><p>01:28&nbsp;The Role of Consistency in Branding</p><p>02:03&nbsp;The Evolution of Business Logos</p><p>05:02&nbsp;Branding in the Real World</p><p>07:56&nbsp;The Importance of Professionalism</p><p>15:05&nbsp;Consistency Across Platforms</p><p>18:33&nbsp;Customer Feedback and Reputation</p><p>28:52&nbsp;Handling Negative Reviews</p><p>30:27&nbsp;Responding Professionally to Criticism</p><p>33:14&nbsp;Dealing with Fake Reviews</p><p>35:33&nbsp;Importance of Customer Referrals</p><p>36:30&nbsp;Effective Use of Case Studies</p><p>39:47&nbsp;Website Optimisation for Better Leads</p><p>42:58&nbsp;Fun Branding Questions</p><p>49:23&nbsp;Dream Collaborations</p><p>53:38&nbsp;Conclusion and Call for Guests</p><p><br></p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></itunes:summary>
		</item>
		<item>
			<title>Navigating Challenges with Emily and Nikki from More Driver Solutions - LSBL S2 Ep1</title>
			<itunes:title>Navigating Challenges with Emily and Nikki from More Driver Solutions - LSBL S2 Ep1</itunes:title>
			<pubDate>Wed, 25 Sep 2024 08:00:43 GMT</pubDate>
			<itunes:duration>54:20</itunes:duration>
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			<acast:episodeUrl>navigating-challenges-with-more-driver-solutions</acast:episodeUrl>
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			<itunes:subtitle>Living the Small Business Life</itunes:subtitle>
			<itunes:episodeType>full</itunes:episodeType>
			<itunes:season>2</itunes:season>
			<itunes:episode>1</itunes:episode>
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			<description><![CDATA[<p>We're back for Season 2! </p><br><p>In this episode of Living the Small Business Life, we welcome Emily and Nikki of More Driver Solutions. They dive into their journey of building a business from its humble beginnings in 2008 to becoming a key player in driver recruitment in the logistics industry. </p><br><p>They discuss their initial lack of a formal plan, how they funded and eventually bought out their initial business partners, and the importance of flexibility and resilience. They share the challenges they faced, including navigating a recession, managing cash flow, and dealing with regulatory changes. The conversation also explores their partnership dynamics, the support they provide each other, and their emphasis on work-life balance and exercise. </p><br><p>It was so lovely to have them and hear about how they have turned challenges into growth opportunities and gave us some genuine insights into the highs and lows of running a small business.</p><br><p>https://moredriversolutions.ltd.uk/ </p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></description>
			<itunes:summary><![CDATA[<p>We're back for Season 2! </p><br><p>In this episode of Living the Small Business Life, we welcome Emily and Nikki of More Driver Solutions. They dive into their journey of building a business from its humble beginnings in 2008 to becoming a key player in driver recruitment in the logistics industry. </p><br><p>They discuss their initial lack of a formal plan, how they funded and eventually bought out their initial business partners, and the importance of flexibility and resilience. They share the challenges they faced, including navigating a recession, managing cash flow, and dealing with regulatory changes. The conversation also explores their partnership dynamics, the support they provide each other, and their emphasis on work-life balance and exercise. </p><br><p>It was so lovely to have them and hear about how they have turned challenges into growth opportunities and gave us some genuine insights into the highs and lows of running a small business.</p><br><p>https://moredriversolutions.ltd.uk/ </p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></itunes:summary>
		</item>
		<item>
			<title>Answering Questions about Small Business from AI!</title>
			<itunes:title>Answering Questions about Small Business from AI!</itunes:title>
			<pubDate>Wed, 15 May 2024 08:00:15 GMT</pubDate>
			<itunes:duration>36:10</itunes:duration>
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			<link>https://movedigital.co.uk/podcast/living-the-small-business-life/</link>
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			<acast:episodeUrl>answering-questions-about-small-business-from-ai</acast:episodeUrl>
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			<itunes:subtitle>Living the Small Business Life</itunes:subtitle>
			<itunes:episodeType>full</itunes:episodeType>
			<itunes:season>1</itunes:season>
			<itunes:episode>6</itunes:episode>
			<itunes:image href="https://assets.pippa.io/shows/cover/1709145625392-c53da7459f949aa221c2fc3197c181c8.jpeg"/>
			<description><![CDATA[<p>In our final episode of Season 1 we've gone off-script and are answering questions about running a small business that Ben has found from Chat GPT! </p><br><p>Find out what AI thinks we should have been talking about in the last 5 episodes and what answers we have. </p><br><p>Subscribe to the podcast now so you're the first to know about Season 2 - coming soon! </p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></description>
			<itunes:summary><![CDATA[<p>In our final episode of Season 1 we've gone off-script and are answering questions about running a small business that Ben has found from Chat GPT! </p><br><p>Find out what AI thinks we should have been talking about in the last 5 episodes and what answers we have. </p><br><p>Subscribe to the podcast now so you're the first to know about Season 2 - coming soon! </p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></itunes:summary>
		</item>
		<item>
			<title>Work life balance as a business owner</title>
			<itunes:title>Work life balance as a business owner</itunes:title>
			<pubDate>Wed, 01 May 2024 08:00:03 GMT</pubDate>
			<itunes:duration>47:38</itunes:duration>
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			<link>https://movedigital.co.uk/podcast/living-the-small-business-life/</link>
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			<acast:episodeUrl>work-life-balance-as-a-business-owner</acast:episodeUrl>
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			<itunes:subtitle>Living the Small Business Life</itunes:subtitle>
			<itunes:episodeType>full</itunes:episodeType>
			<itunes:season>1</itunes:season>
			<itunes:episode>5</itunes:episode>
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			<description><![CDATA[<p>How do you achieve work life balance as a small business owner? What is important to you? In this episode Ben, Ben and Laura discuss how they achieve and work on a work life balance that works for them. </p><br><p>How does it work for you? Let us know in the comments! </p><br><p>Produced by Move Digital: https://movedigital.co.uk/</p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></description>
			<itunes:summary><![CDATA[<p>How do you achieve work life balance as a small business owner? What is important to you? In this episode Ben, Ben and Laura discuss how they achieve and work on a work life balance that works for them. </p><br><p>How does it work for you? Let us know in the comments! </p><br><p>Produced by Move Digital: https://movedigital.co.uk/</p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></itunes:summary>
		</item>
		<item>
			<title>Growth and Expansion - Growing pains for small businesses</title>
			<itunes:title>Growth and Expansion - Growing pains for small businesses</itunes:title>
			<pubDate>Wed, 17 Apr 2024 08:00:32 GMT</pubDate>
			<itunes:duration>32:51</itunes:duration>
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			<link>https://movedigital.co.uk/podcast/living-the-small-business-life/</link>
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			<acast:showId>65df7e4c542232001501916b</acast:showId>
			<acast:episodeUrl>growth-and-expansion-growing-pains-for-small-businesses</acast:episodeUrl>
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			<itunes:subtitle>Living the Small Business Life</itunes:subtitle>
			<itunes:episodeType>full</itunes:episodeType>
			<itunes:season>1</itunes:season>
			<itunes:episode>4</itunes:episode>
			<itunes:image href="https://assets.pippa.io/shows/cover/1709145625392-c53da7459f949aa221c2fc3197c181c8.jpeg"/>
			<description><![CDATA[<p>This time around we're talking about growth and expansion for small businesses. </p><br><p>What does it look like? What are the growing pains that small businesses face? And what does it look like when your business is growing and expanding but you're constantly trying to keep up. </p><br><p>Join Ben, Ben and Laura to chat about all things small business, the highs, the lows and everything in between. </p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></description>
			<itunes:summary><![CDATA[<p>This time around we're talking about growth and expansion for small businesses. </p><br><p>What does it look like? What are the growing pains that small businesses face? And what does it look like when your business is growing and expanding but you're constantly trying to keep up. </p><br><p>Join Ben, Ben and Laura to chat about all things small business, the highs, the lows and everything in between. </p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></itunes:summary>
		</item>
		<item>
			<title>Recruitment and Outsourcing</title>
			<itunes:title>Recruitment and Outsourcing</itunes:title>
			<pubDate>Wed, 03 Apr 2024 08:00:26 GMT</pubDate>
			<itunes:duration>43:14</itunes:duration>
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			<link>https://movedigital.co.uk/podcast/living-the-small-business-life/</link>
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			<acast:showId>65df7e4c542232001501916b</acast:showId>
			<acast:episodeUrl>recruitment-and-out</acast:episodeUrl>
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			<itunes:episodeType>full</itunes:episodeType>
			<itunes:season>1</itunes:season>
			<itunes:episode>3</itunes:episode>
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			<description><![CDATA[<p>This time round Ben, Ben and Laura talk about the small business reality of recruitment and outsourcing. </p><br><p>We talk about everything to do with building a team, growing a team, what your team my look like in terms of employment versus using freelancers and outsourcing including outsourcing overseas. </p><br><p>Like and subscribe wherever you get your podcast to hear the next episode first and find us on YouTube here: https://www.youtube.com/channel/UCEWshi7mIvNoVMDJB7TrPLg </p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></description>
			<itunes:summary><![CDATA[<p>This time round Ben, Ben and Laura talk about the small business reality of recruitment and outsourcing. </p><br><p>We talk about everything to do with building a team, growing a team, what your team my look like in terms of employment versus using freelancers and outsourcing including outsourcing overseas. </p><br><p>Like and subscribe wherever you get your podcast to hear the next episode first and find us on YouTube here: https://www.youtube.com/channel/UCEWshi7mIvNoVMDJB7TrPLg </p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></itunes:summary>
		</item>
		<item>
			<title>Strategy and Planning</title>
			<itunes:title>Strategy and Planning</itunes:title>
			<pubDate>Wed, 20 Mar 2024 09:00:40 GMT</pubDate>
			<itunes:duration>41:39</itunes:duration>
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			<link>https://movedigital.co.uk/podcast/living-the-small-business-life/</link>
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			<acast:episodeUrl>strategy-and-planning</acast:episodeUrl>
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			<itunes:subtitle>Living the Small Business Life</itunes:subtitle>
			<itunes:episodeType>full</itunes:episodeType>
			<itunes:season>1</itunes:season>
			<itunes:episode>2</itunes:episode>
			<itunes:image href="https://assets.pippa.io/shows/cover/1709145625392-c53da7459f949aa221c2fc3197c181c8.jpeg"/>
			<description><![CDATA[<p>When you’re starting out, how do you plan for your small business? What is recommended, and what is the reality?&nbsp;</p><br><p>We’re Laura, Ben and Ben and we all run small businesses. In this episode of Living the Small Business Life, we tackle strategy and planning. What did we do when we were starting out? Was it helpful? How has it changed along with our businesses?&nbsp;</p><br><p>Join us for a frank conversation about the highs and lows of running a small business, and subscribe to the podcast to catch all our upcoming episodes!</p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></description>
			<itunes:summary><![CDATA[<p>When you’re starting out, how do you plan for your small business? What is recommended, and what is the reality?&nbsp;</p><br><p>We’re Laura, Ben and Ben and we all run small businesses. In this episode of Living the Small Business Life, we tackle strategy and planning. What did we do when we were starting out? Was it helpful? How has it changed along with our businesses?&nbsp;</p><br><p>Join us for a frank conversation about the highs and lows of running a small business, and subscribe to the podcast to catch all our upcoming episodes!</p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></itunes:summary>
		</item>
		<item>
			<title>Introductions - Who are we and why are we making a podcast?</title>
			<itunes:title>Introductions - Who are we and why are we making a podcast?</itunes:title>
			<pubDate>Wed, 28 Feb 2024 18:44:56 GMT</pubDate>
			<itunes:duration>49:20</itunes:duration>
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			<link>https://movedigital.co.uk/podcast/living-the-small-business-life/</link>
			<acast:episodeId>65df7f28514e4900182f5950</acast:episodeId>
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			<acast:episodeUrl>introductions-who-are-we-and-why-are-we-making-a-podcast</acast:episodeUrl>
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			<itunes:subtitle>Living the Small Business Life</itunes:subtitle>
			<itunes:episodeType>full</itunes:episodeType>
			<itunes:season>1</itunes:season>
			<itunes:episode>1</itunes:episode>
			<itunes:image href="https://assets.pippa.io/shows/cover/1709145625392-c53da7459f949aa221c2fc3197c181c8.jpeg"/>
			<description><![CDATA[<p>Join Ben, Ben and Laura to find out all about us, the small businesses that we run and why we've decided to start this podcast. </p><br><p>We'll also be talking about what we're going to cover in our first series. </p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></description>
			<itunes:summary><![CDATA[<p>Join Ben, Ben and Laura to find out all about us, the small businesses that we run and why we've decided to start this podcast. </p><br><p>We'll also be talking about what we're going to cover in our first series. </p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></itunes:summary>
		</item>
    	<itunes:category text="Business"/>
		<itunes:category text="Business">
			<itunes:category text="Management"/>
		</itunes:category>
		<itunes:category text="Business">
			<itunes:category text="Entrepreneurship"/>
		</itunes:category>
    </channel>
</rss>
