How do you set prices on your handmade products without turning your business into an expensive hobby?

From recent changes to card surcharges to the hidden realities of capacity, time and value, our ladies unpack why pricing is far more complex than simple calculations. They discuss the tension between accessibility and sustainability, the impact of wholesale and margins, and why valuing your time is essential. Along the way, they share practical insights, mindset shifts and honest reflections to help makers build pricing strategies that actually support their lives and work.

Head to the MGTH website for show notes, transcripts and links.

Instagram: @mgth.com.au

Brand artwork by Mel Baxter Moonshine Madness

Brand photography by Maja Baska Photography

We acknowledge the Traditional Custodians of the land on which we produce this podcast, that of the Wadawurrung People, as well as the Gayamaygal and Garigal people. We pay our deepest respects to Elders past and present.

Content disclaimer: All opinions expressed in this podcast are for informational and entertainment purposes only and are not being shared as facts. Guests opinions are their own and not of Make Good Things Happen. Make Good Things Happen, our podcast hosts and distributors are not responsible for any losses, damages, or liabilities that may arise from the use of this podcast.

Hosted on Acast. See acast.com/privacy for more information.

CW: This episode includes discussion of CSA as it relates to social media use

What happens when convenience starts to outweigh everything else in the buying process?

From generational shopping habits to the growing role of delivery expectations, our gals break down what these changes mean for makers selling online. They discuss how customer behaviour is evolving, why understanding your target market is more important than ever, and how small adjustments to your website, checkout and delivery experience can make a real difference.

Our ladies also unpack a few key social media stories this week, looking at platform responsibility, privacy changes, and what it might all mean for how we use these tools moving forward.

As a Maker in Business, this is an episode you don't want to miss.

Head to the MGTH website for show notes, transcripts and links.

Instagram: @mgth.com.au

Brand artwork by Mel Baxter Moonshine Madness

Brand photography by Maja Baska Photography

We acknowledge the Traditional Custodians of the land on which we produce this podcast, that of the Wadawurrung People, as well as the Gayamaygal and Garigal people. We pay our deepest respects to Elders past and present.

Content disclaimer: All opinions expressed in this podcast are for informational and entertainment purposes only and are not being shared as facts. Guests opinions are their own and not of Make Good Things Happen. Make Good Things Happen, our podcast hosts and distributors are not responsible for any losses, damages, or liabilities that may arise from the use of this podcast.

Hosted on Acast. See acast.com/privacy for more information.

If “free” was never really free, what does that mean for your business?

Starting with a recent article on retailers moving away from free returns, our gals explore what’s driving the change and why customers are increasingly valuing smooth, reliable post-purchase experiences over cost-free convenience. They dive into the realities of shipping costs, the environmental impact of returns, and the growing importance of logistics, tracking and after-sales systems.

Along the way, they discuss what this shift means for makers competing with large retailers, how returns policies can become a strategic decision rather than a default, and why reducing friction after the sale matters more than ever.

We also share a round-up of upcoming markets and events across Australia, along with opportunities for makers to apply for exhibitions, grants and markets. Whether you’re looking to shop, exhibit or do a bit of research, there’s plenty happening.

Segments include:

• From Scroll to Cart
• Events Breakdown
• Making News
• This Week I…

We chat about:

• Why free returns are disappearing
• What customers actually value now
• How your returns policy impacts your bottom line
• Why a smooth post-purchase experience matters more than ever
• Upcoming markets, events and opportunities for makers

Head to the MGTH website for show notes, transcripts and links.

Instagram: @mgth.com.au

Brand artwork by Mel Baxter Moonshine Madness

Brand photography by Maja Baska Photography

We acknowledge the Traditional Custodians of the land on which we produce this podcast, that of the Wadawurrung People, as well as the Gayamaygal and Garigal people. We pay our deepest respects to Elders past and present.

Content disclaimer: All opinions expressed in this podcast are for informational and entertainment purposes only and are not being shared as facts. Guests opinions are their own and not of Make Good Things Happen. Make Good Things Happen, our podcast hosts and distributors are not responsible for any losses, damages, or liabilities that may arise from the use of this podcast.

Hosted on Acast. See acast.com/privacy for more information.

How can small changes to your digital presence make the difference between being discovered or overlooked?

Drawing on insights from Angela’s recent Ballarat Craft and Design Week practitioner workshop, the conversation explores common website mistakes creatives make online. From gimmicky pop-ups and poor mobile design to missing contact details and location information, they share practical guidance on building a trustworthy online presence that helps audiences connect with your work.

The episode also revisits the changing landscape of online platforms. In From Scroll to Cart, the pair unpack Pinterest’s evolution from inspiration tool to AI-powered shopping platform and discuss what this shift means for artists and makers trying to share authentic work online.

Finally, Renée introduces a surprisingly useful productivity tip hidden in plain sight on the iPhone: the Shortcuts app. With a few simple automations, everyday digital friction can be reduced so you can spend more time focusing on creative work.

What we cover in this episode:

• The importance of treating your website as your professional home online
• Common website mistakes that frustrate visitors and damage trust
• Why gimmicks, pop-ups and excessive plugins can hurt usability
• How mobile browsing has become the most important website experience to design for
• Why contact details and location information matter for discovery and opportunities
• How Pinterest is evolving into an AI-powered shopping platform
• The growing presence of AI-generated imagery online and its impact on creative discovery
• A simple introduction to Apple’s Shortcuts app and how automations can reduce digital friction

Head to the MGTH website for show notes, transcripts and links.

Instagram: @mgth.com.au

Brand artwork by Mel Baxter Moonshine Madness

Brand photography by Maja Baska Photography

We acknowledge the Traditional Custodians of the land on which we produce this podcast, that of the Wadawurrung People, as well as the Gayamaygal and Garigal people. We pay our deepest respects to Elders past and present.

Content disclaimer: All opinions expressed in this podcast are for informational and entertainment purposes only and are not being shared as facts. Guests opinions are their own and not of Make Good Things Happen. Make Good Things Happen, our podcast hosts and distributors are not responsible for any losses, damages, or liabilities that may arise from the use of this podcast.

Hosted on Acast. See acast.com/privacy for more information.

How do you keep going when the path forward isn’t entirely clear?

After nearly ten years in business together, Angela and Renée reflect on the pressures of sustaining a values-led business partnership while life, family and capacity shift around them. They talk candidly about the reality of running a small creative business, the importance of pausing when something no longer feels sustainable, and why honesty matters when sharing business advice.

They also dive into a big topic affecting many makers right now: their evolving relationship with social media. From algorithm fatigue to the emotional toll of constant online engagement, they explore whether the platforms that once built creative communities are still serving the people who rely on them.

Along the way they discuss sustainable ways of communicating with your audience, alternatives to social media marketing, and why sometimes the most honest answer in business is simply: we don’t know yet.

What we cover in this episode:

• Returning for Season Three and reflecting on nearly ten years in business together
• Why running a creative business partnership requires constant reassessment
• The reality of capacity shifts when life circumstances change
• Why honesty and transparency matter when mentoring other makers
• Whether social media still serves creative businesses the way it once did
• Algorithm fatigue and the emotional toll of constant online engagement
• The pressure to overshare content in order to stay visible on platforms
• Exploring alternatives to social media marketing for makers
• Tess McCabe’s book Self Promotion Without Social Media
• HBO's The Pitt and Kitiya Palaskas' Spotlight range

Head to the MGTH website for show notes, transcripts and links.

Instagram: @mgth.com.au

Brand artwork by Mel Baxter Moonshine Madness

Brand photography by Maja Baska Photography

We acknowledge the Traditional Custodians of the land on which we produce this podcast, that of the Wadawurrung People, as well as the Gayamaygal and Garigal people. We pay our deepest respects to Elders past and present.

Content disclaimer: All opinions expressed in this podcast are for informational and entertainment purposes only and are not being shared as facts. Guests opinions are their own and not of Make Good Things Happen. Make Good Things Happen, our podcast hosts and distributors are not responsible for any losses, damages, or liabilities that may arise from the use of this podcast.

Hosted on Acast. See acast.com/privacy for more information.

From launching the podcast and learning an entirely new skill set, to major professional milestones like Craft Lab 2025, the evolution into Ballarat Craft and Design Week, values-led marketing decisions, and community-first campaigns like Made Right Here, our gals look back on a big year of steady, meaningful work.

They talk honestly about learning in business, choosing ethical marketing paths, investing with intention, and why slow, sustainable growth often matters more than fast momentum. Along the way, they reflect on the importance of community, collaboration, and creating space to celebrate wins before rushing into the next season.

An important note:

This episode was recorded prior to the tragic events in Bondi. We acknowledge the deep sadness and shock felt across the community, and we send our love, care and support to everyone affected. Our thoughts are with the victims, our Jewish friends, their families, and all those who continue to carry the weight of that day.

What we cover in this episode:

• Why reflection and celebration are essential practices for makers in business
• What it really took to launch and sustain the Make Good Things Happen podcast through Season Two
• Learning new skills later in business and the value of proper training
• Key highlights from Craft Lab 2025 and what’s ahead for Ballarat Craft and Design Week in 2026
• Making ethical marketing decisions and choosing community-aligned partnerships
• What the Made Right Here campaign revealed about proof of concept and momentum
• The importance of slow, sustainable business growth over burnout-driven hustle
• Why good user experience, clear communication and values still matter online
• The return of in-person events and creating space for real conversation
• Gratitude, perspective, and what’s coming next in 2026, including Season Three of the podcast

Head to the MGTH website for show notes, transcripts and links.

Instagram: @mgth.com.au

Brand artwork by Mel Baxter Moonshine Madness

Brand photography by Maja Baska Photography

We acknowledge the Traditional Custodians of the land on which we produce this podcast, that of the Wadawurrung People, as well as the Gayamaygal and Garigal people. We pay our deepest respects to Elders past and present.

Content disclaimer: All opinions expressed in this podcast are for informational and entertainment purposes only and are not being shared as facts. Guests opinions are their own and not of Make Good Things Happen. Make Good Things Happen, our podcast hosts and distributors are not responsible for any losses, damages, or liabilities that may arise from the use of this podcast.

Hosted on Acast. See acast.com/privacy for more information.

When changes happen, how do makers adapt without losing connection in the process?

From Australia’s under-16 social media restrictions to the way platforms have shifted from connection to consumption, our gals unpack what these changes reveal about the online spaces makers rely on. They discuss the loss of genuine community in social feeds, the growing dominance of advertising, and how makers can respond thoughtfully as the digital landscape continues to evolve. Along the way, they share trend insights, cultural news, planning prompts for the year ahead and a reminder that adapting with intention often matters more than reacting fast.

Segments include:

• From Scroll to Cart
• Gruen Lite
• Making News
• Now's a Good Time For...
• This Week I...

What we cover in this episode:

• Australia’s under-16 social media restrictions and what they could mean for connection, community and isolation
• What this changing landscape means for makers trying to stay visible, build trust and sell online
• Thoughtful shopping, including the MGTH holiday gift guide and using the Australian Makers Directory
• Diary season, planning for 2026 and the appeal of starting the year with clear systems
• Renée’s podcast recommendations and the comfort of finding familiar voices and shared experiences
• Creative and cultural news, including the NGV’s Westwood Kawakubo exhibition
• Pantone’s Colour of the Year conversation and what it signals about broader creative trends
• Pinterest’s 2026 trend predictions and how makers can use data to inform future work
• Why January is a valuable window for planning, clearing stock and maintaining momentum
• A rock and roll “This Week I…” featuring Queens of the Stone Age, live.

Head to the MGTH website for show notes, transcripts and links.

Instagram: @mgth.com.au

Brand artwork by Mel Baxter Moonshine Madness

Brand photography by Maja Baska Photography

We acknowledge the Traditional Custodians of the land on which we produce this podcast, that of the Wadawurrung People, as well as the Gayamaygal and Garigal people. We pay our deepest respects to Elders past and present.

Content disclaimer: All opinions expressed in this podcast are for informational and entertainment purposes only and are not being shared as facts. Guests opinions are their own and not of Make Good Things Happen. Make Good Things Happen, our podcast hosts and distributors are not responsible for any losses, damages, or liabilities that may arise from the use of this podcast.

Hosted on Acast. See acast.com/privacy for more information.

How can one hacked-ads nightmare reveal so much about the fragility of modern digital tools?

From Bea Bellingham’s overnight Google Ads disaster to the $96.5 million BOM website fiasco, our ladies discuss what these tech blunders reveal about vulnerability, accountability and the realities facing makers who depend on online platforms. They explore FOMO-fuelled marketing, why content matters more than ever, and how collaboration and communication shape creative success.

Segments include:

• From Scroll to Cart
• Gruen Lite
• Making News
• This Week I...

What we cover in this episode:

• The Google Ads hack that drained a maker’s bank account and the limits of platform protections.
• Why the BOM’s multimillion-dollar website rebuild became a lesson in empathy, accessibility and user experience.
• How FOMO marketing drives online shopping and what eBay LIVE reveals about buyer behaviour.
• Why geographical indication laws are reshaping European craft identity.
• The Mad Men remastering fail that proves file choices and aspect ratios really do matter.
• A wrap of maker-community news, market applications and creative industry updates.
• Launching the new Ross Creek Gallery website and kicking off the Ballarat Craft and Design Week PD program.

Head to the MGTH website for show notes, transcripts and links.

Instagram: @mgth.com.au

Brand artwork by Mel Baxter Moonshine Madness

Brand photography by Maja Baska Photography

We acknowledge the Traditional Custodians of the land on which we produce this podcast, that of the Wadawurrung People, as well as the Gayamaygal and Garigal people. We pay our deepest respects to Elders past and present.

Content disclaimer: All opinions expressed in this podcast are for informational and entertainment purposes only and are not being shared as facts. Guests opinions are their own and not of Make Good Things Happen. Make Good Things Happen, our podcast hosts and distributors are not responsible for any losses, damages, or liabilities that may arise from the use of this podcast.

Hosted on Acast. See acast.com/privacy for more information.

How can one messy discount experience reveal so much about customer confidence?

From the sudden discount drop that left them “Black Friday’d” to the rise of overly personal SMS marketing, our ladies discuss what this shopping frenzy reveals about customer trust, pricing behaviour and the risks of stretching promotions too far. They explore why false urgency breaks loyalty, how ads demand community management, and what it means to stand firm in your pricing.

Segments include:

• From Scroll to Cart
• Gruen Lite
• Making News
• This Week I...

What we cover in this episode:

• What it means to be “Black Friday’d” and how fast trust can evaporate.
• Why endless discounting trains customers to doubt your pricing.
• The rise of SMS marketing and why it feels intrusive.
• How to handle negative comments on Facebook ads with professionalism and clarity.
• Why your product is not meant for everyone, and why that is okay.
• A wrap-up of maker and creative-community news, design events and industry updates.

Head to the MGTH website for show notes, transcripts and links.

Instagram: @mgth.com.au

Brand artwork by Mel Baxter Moonshine Madness

Brand photography by Maja Baska Photography

We acknowledge the Traditional Custodians of the land on which we produce this podcast, that of the Wadawurrung People, as well as the Gayamaygal and Garigal people. We pay our deepest respects to Elders past and present.

Content disclaimer: All opinions expressed in this podcast are for informational and entertainment purposes only and are not being shared as facts. Guests opinions are their own and not of Make Good Things Happen. Make Good Things Happen, our podcast hosts and distributors are not responsible for any losses, damages, or liabilities that may arise from the use of this podcast.

Hosted on Acast. See acast.com/privacy for more information.

How can a tiny recall story reveal so much about our supply chains and safety standards?

From the coloured sand asbestos recall to the realities of supply-chain blind spots, our ladies discuss what recent events reveal about safety standards, consumer trust and why choosing makers over mass-produced goods matters more than ever. Along the way they touch on consumer rights, creative community events and the quiet power of buying thoughtfully.

What we cover in this episode:

• The coloured sand asbestos recall and what it reveals about supply chains and safety standards
• Why thoughtful buying matters and how to choose safer, maker-led alternatives
• A quick PSA on “no refund” signs and knowing your consumer rights
• Renée’s dispatch from the Sydney Ceramics Market and trend highlights
• A wrap of recent creative events, including Crafting Conversation and Made Right Here

Head to the MGTH website for show notes, transcripts and links.

Instagram: @mgth.com.au

Brand artwork by Mel Baxter Moonshine Madness

Brand photography by Maja Baska Photography

We acknowledge the Traditional Custodians of the land on which we produce this podcast, that of the Wadawurrung People, as well as the Gayamaygal and Garigal people. We pay our deepest respects to Elders past and present.

Content disclaimer: All opinions expressed in this podcast are for informational and entertainment purposes only and are not being shared as facts. Guests opinions are their own and not of Make Good Things Happen. Make Good Things Happen, our podcast hosts and distributors are not responsible for any losses, damages, or liabilities that may arise from the use of this podcast.

Hosted on Acast. See acast.com/privacy for more information.

Together they discuss the magic of co-creation, the joy of collaboration, and the power of art to create belonging. Morag shares insights from her international career, from Coachella to community hospitals, and how her recent work in Ballarat brought together local stories, sounds and makers to build something truly joyful.

Sunnyside runs from 6–23 November 2025 across Ballarat.

Head to sunnysideart.com.au for more information.

This episode was hosted by Angela D’Alton

With thanks to The Social Crew team

Head to the MGTH website for show notes, transcripts and links.

Instagram: @mgth.com.au

Brand artwork by Mel Baxter Moonshine Madness

Brand photography by Maja Baska Photography

We acknowledge the Traditional Custodians of the land on which we produce this podcast, that of the Wadawurrung People. We pay our deepest respects to Elders past and present.

Content disclaimer: All opinions expressed in this podcast are for informational and entertainment purposes only and are not being shared as facts. Guests opinions are their own and not of Make Good Things Happen. Make Good Things Happen, our podcast hosts and distributors are not responsible for any losses, damages, or liabilities that may arise from the use of this podcast.

Hosted on Acast. See acast.com/privacy for more information.

Make Good Things Happen, The Podcast, is a uniquely Australian podcast discussion between two best friends, both of whom have been working together amongst makers in business for almost 20 years.

Are you treating feedback like a burden, or using it to build stronger customer connections?

From a $14 “kids-cup” smoothie to a vegan pizza with no toppings, we share two real-world customer-service clangers and turn them into lessons makers can actually use. Along the way we celebrate community events, share fresh news from the craft and design world, and Angela rounds up a jam-packed week of cultural inspiration.

• Sh*t Customer Service (Two-Parter): Renee’s smoothie and sandwich saga, Angela’s Melbourne trip of queues, hotels and restaurants and how customer service could have turned it around.
• Events Breakdown: A recap of the Crafting Conversation: Jewellers Edition panel in Ballarat, and a look ahead to November’s Artists Edition.
• Making News: From Made590’s new sticker range and Sydney Craft Week to CJ Hendry’s DIY product photography and Maryanne Moodie’s workshops return.
• This Week I: Angela’s cultural whirlwind : exhibitions by Tim Gresham and Bren Luke, NGV’s French Impressionism, Bangarra Dance Theatre’s Illume, and the Makers Film Festival at the Rare Trades Centre.

Head to the MGTH website for show notes, transcripts and links.

Instagram: @mgth.com.au

Brand artwork by Mel Baxter Moonshine Madness

Brand photography by Maja Baska Photography

We acknowledge the Traditional Custodians of the land on which we produce this podcast, that of the Wadawurrung People, as well as the Gayamaygal and Garigal people. We pay our deepest respects to Elders past and present.

Content disclaimer: All opinions expressed in this podcast are for informational and entertainment purposes only and are not being shared as facts. Guests opinions are their own and not of Make Good Things Happen. Make Good Things Happen, our podcast hosts and distributors are not responsible for any losses, damages, or liabilities that may arise from the use of this podcast.

Hosted on Acast. See acast.com/privacy for more information.

Make Good Things Happen, The Podcast, is a uniquely Australian podcast discussion between two best friends, both of whom have been working together amongst makers in business for almost 20 years.

Our ladies launch the Now’s a Good Time For… segment with timely tips for makers, plus chat US postage changes, clicks vs sales, and share some good news to keep you inspired.

What can makers do right now to stay resilient, focused and ready for the season ahead?

What we cover in this episode

• From Scroll to Cart: Angela and Renée unpack Australia Post’s pause on parcels to the US and chat about why measuring conversions, not just clicks, matters for makers.
• Making News: They share some brighter stories, including NSW’s first fashion strategy and Aussie label Ajé heading to Paris Fashion Week.
• Now’s a Good Time For: A new segment with timely tips! Think market prep, Christmas products, shipping updates and a quick social spring clean.
• This Week I: Angela and Renée swap their latest watch and read, featuring the Netflix series Untamed to Taylor Jenkins Reid’s Atmosphere.

For transcript, show notes, links and more head to our website.

Instagram: @mgth.com.au

Brand artwork by Mel Baxter Moonshine Madness

Brand photography by Maja Baska Photography

We acknowledge the Traditional Custodians of the land on which we produce this podcast, that of the Wadawurrung People, as well as the Gayamaygal and Garigal people. We pay our deepest respects to Elders past and present.

Content disclaimer: All opinions expressed in this podcast are for informational and entertainment purposes only and are not being shared as facts. Guests opinions are their own and not of Make Good Things Happen. Make Good Things Happen, our podcast hosts and distributors are not responsible for any losses, damages, or liabilities that may arise from the use of this podcast.

Hosted on Acast. See acast.com/privacy for more information.

Plus, discussion about how makers build trust in a world of ads and ghost sites: quality, story, returns and care.

Make Good Things Happen, The Podcast, is a uniquely Australian podcast discussion between two best friends, both of whom have been working together amongst makers in business for almost 20 years.

Shoppers are drowning in ads, knock-offs and ghost websites. So how do real makers earn real trust?

In our Season 2 opener, Angela and Renée unpack what’s changed in online shopping, how to spot (and avoid) dodgy storefronts, and the trust signals that help genuine makers stand out. We talk local shipping, quality that lasts, transparent “About” pages and customer care that actually cares. Plus a scam story, your listener invites for Season 2, and what we’re watching and reading.

What we cover in this episode:

• Ghost websites and cheap imports are flooding feeds and how makers can win trust through story, quality, and care.
• Renée’s scam story shows why trust signals (About page, clear returns, authentic connection) really matter.
• Local makers often ship faster than global giants and how to use this as a selling point.
• Educate buyers on “buy it for life” thinking: durable, heirloom-quality products over disposable trends.

Head to our website for links, transcript and show notes.

Instagram: @mgth.com.au

Brand artwork by Mel Baxter Moonshine Madness

Brand photography by Maja Baska Photography

We acknowledge the Traditional Custodians of the land on which we produce this podcast, that of the Wadawurrung People, as well as the Gayamaygal and Garigal people. We pay our deepest respects to Elders past and present.

Content disclaimer: All opinions expressed in this podcast are for informational and entertainment purposes only and are not being shared as facts. Guests opinions are their own and not of Make Good Things Happen. Make Good Things Happen, our podcast hosts and distributors are not responsible for any losses, damages, or liabilities that may arise from the use of this podcast.

Hosted on Acast. See acast.com/privacy for more information.

In part 3 and the final bonus episode in this special Event Breakdown series on Craft Lab 2025, we zoom in on The Great Takeaway; a curated dinner like no other, where every detail is handmade and every guest takes home more than just memories.

Angela shares the behind-the-scenes magic of commissioning 60 unique dinner sets from local makers, coordinating logistics that would make most of us dizzy, and setting the stage for an unforgettable night of food, art, and storytelling.

What we cover in this episode:

• What The Great Takeaway actually is
• How local artists created bespoke ceramic plates, glasses, and napkins
• The magic of moody lighting, meaningful themes, and live music
• Why no two diners have the same experience, literally
• All the deliciously complex logistics and the lessons they brought

Instagram: @mgth.com.au

Brand artwork by Mel Baxter Moonshine Madness

Brand photography by Maja Baska Photography

We acknowledge the Traditional Custodians of the land on which we produce this podcast, that of the Wadawurrung People, as well as the Gayamaygal and Garigal people. We pay our deepest respects to Elders past, present and emerging.

Content disclaimer: All opinions expressed in this podcast are for informational and entertainment purposes only and are not being shared as facts. Guests opinions are their own and not of Make Good Things Happen. Make Good Things Happen, our podcast hosts and distributors are not responsible for any losses, damages, or liabilities that may arise from the use of this podcast.

Hosted on Acast. See acast.com/privacy for more information.

In part 2 of this special Event Breakdown bonus episode series of Make Good Things Happen, Renée and Angela take a deep dive into the exhibition component of Craft Lab 2025, curated by Angela.

From plinth shapes and colour theory to lighting magic and the emotional journey of community connection, Angela shares what goes into crafting an experience that’s more than just a display, it’s a moment of awe.

Our gals talk staging, symbolism, and creative pivots in the face of illness, and the incredible support of Ballarat’s arts community.

It’s a powerful look behind the curtain at what it really takes to make a world-class event for makers.

Instagram: @mgth.com.au

Brand artwork by Mel Baxter Moonshine Madness

Brand photography by Maja Baska Photography

We acknowledge the Traditional Custodians of the land on which we produce this podcast, that of the Wadawurrung People, as well as the Gayamaygal and Garigal people. We pay our deepest respects to Elders past, present and emerging.

Content disclaimer: All opinions expressed in this podcast are for informational and entertainment purposes only and are not being shared as facts. Guests opinions are their own and not of Make Good Things Happen. Make Good Things Happen, our podcast hosts and distributors are not responsible for any losses, damages, or liabilities that may arise from the use of this podcast.

Hosted on Acast. See acast.com/privacy for more information.

In this special bonus episode, Angela D'Alton and Renée Baker take us behind the scenes of Craft Lab 2025, an ambitious sector development program led by the City of Ballarat. Angela, who serves as the curator, shares the story of how this project supports regional craft practitioners through professional development, mentorship, and a curated public exhibition.

Together, they explore the depth of the program, from the origins of Craft Lab and how it's evolved, to the curation of the central exhibition, the powerful Deep Listening installation led by First Nations artist Jenna Oldaker, and the thoughtfully integrated dining experience, The Great Takeaway.

Whether you're a maker, curator, or creative business owner, this episode is a must-listen for anyone interested in community-driven, purpose-built arts initiatives.

What we cover in this episode:

• What Craft Lab 2025 is and who it’s for
• How the program supports local craftspeople
• Angela’s curatorial process and creative framework
• The role of First Nations culture and the Deep Listening project
• The evolution of Craft Lab's central installation
• Behind-the-scenes of the immersive dining event, The Great Takeaway
• The challenge of reclaiming the word “craft”

Instagram: @mgth.com.au

Brand artwork by Mel Baxter Moonshine Madness

Brand photography by Maja Baska Photography

We acknowledge the Traditional Custodians of the land on which we produce this podcast, that of the Wadawurrung People, as well as the Gayamaygal and Garigal people. We pay our deepest respects to Elders past, present and emerging.

Content disclaimer: All opinions expressed in this podcast are for informational and entertainment purposes only and are not being shared as facts. Guests opinions are their own and not of Make Good Things Happen. Make Good Things Happen, our podcast hosts and distributors are not responsible for any losses, damages, or liabilities that may arise from the use of this podcast.

Hosted on Acast. See acast.com/privacy for more information.

• Gruen LITE - Collective Closets' value proposition of cost per wear marketing angle for their collection of sustainable and ethical fashion;
• Making Headlines - Innovations in eco-fabrics by Stella McCartney, the return of lowercase lettering for Gen Z and the AI dolls vs Illustrators online discussion;
• Making History - Once Upon, the exhibition that started it all, what Angela and Renee learned about managing artists (hint: more artists = more emails);
• This Week I... - Angela's major curation project of Craft Lab 2025 and managing exhibition events 16 years later.  

Instagram: @mgth.com.au

Brand artwork by Mel Baxter Moonshine Madness

Brand photography by Maja Baska Photography

We acknowledge the Traditional Custodians of the land on which we produce this podcast, that of the Wadawurrung People, as well as the Gayamaygal and Garigal people. We pay our deepest respects to Elders past, present and emerging.

Content disclaimer: All opinions expressed in this podcast are for informational and entertainment purposes only and are not being shared as facts. Guests opinions are their own and not of Make Good Things Happen. Make Good Things Happen, our podcast hosts and distributors are not responsible for any losses, damages, or liabilities that may arise from the use of this podcast.

Hosted on Acast. See acast.com/privacy for more information.

• From Scroll to Cart - PayPal's Ecommerce Index for 2025, the key findings and how they affect your choices as a maker in business;
• Making Good Things Happen - Grandmacore and cosy pursuits, why they've always been a part of Renee's life;
• Making History - the OG partnership, the collaborators, the photoshoots and the importance of product photography;
• This Week I... - BOTH our ladies are enjoying Survival of the Thickest on Netflix.

Instagram: @mgth.com.au

Brand artwork by Mel Baxter Moonshine Madness

Brand photography by Maja Baska Photography

We acknowledge the Traditional Custodians of the land on which we produce this podcast, that of the Wadawurrung and Dja Dja Wurrung People, as well as the Gayamaygal and Garigal people. We pay our deepest respects to Elders past, present and emerging.

Content disclaimer: All opinions expressed in this podcast are for informational and entertainment purposes only and are not being shared as facts. Guests opinions are their own and not of Make Good Things Happen. Make Good Things Happen, our podcast hosts and distributors are not responsible for any losses, damages, or liabilities that may arise from the use of this podcast.

Hosted on Acast. See acast.com/privacy for more information.

• From Scroll To Cart - Angela's end to end joyful customer experience with Castle;
• Making News - Australian Design Centre announces Sydney Craft Week for 2025, Albo flies the flag for Australian Made which gets Angela excited for the Australian Makers Directory, TTMK opens a second retail space and Amy Clarke of Confetti Rebels gets a mention in parliament!
• This Week I... Angela recovers from a medical situation and uses the time to binge some older Netflix titles like Unbelievable, Baby Reindeer and Inventing Anna.

Instagram: @mgth.com.au

Brand artwork by Mel Baxter Moonshine Madness

Brand photography by Maja Baska Photography

We acknowledge the Traditional Custodians of the land on which we produce this podcast, that of the Wadawurrung and Dja Dja Wurrung People, as well as the Gayamaygal and Garigal people. We pay our deepest respects to Elders past, present and emerging.

Content disclaimer: All opinions expressed in this podcast are for informational and entertainment purposes only and are not being shared as facts. Guests opinions are their own and not of Make Good Things Happen. Make Good Things Happen, our podcast hosts and distributors are not responsible for any losses, damages, or liabilities that may arise from the use of this podcast.

Hosted on Acast. See acast.com/privacy for more information.

Angela and Renee seem to be obsessed with returns policies, but get on with some sensitive topics and enchanting stories.

• Shit Customer Service - In a climate crisis, why is it acceptable practice to throw returned items in the bin?;
• Making Good Things Happen - Rachel Burke's "Thanks For Nothing" exhibition and it's emotionally driven subject matter, and how chipping away at your artwork can be a healing process;
• Gruen LITE - Boss Burger disrupts the disruptor using sneaky advertising on their packaging through a third party delivery service;
• This Week I... Angela recommends The Lost Flowers of Alice Hart, the rich and enchanting series based on the novel by Holly Ringland

Instagram: @mgth.com.au

Brand artwork by Mel Baxter Moonshine Madness

Brand photography by Maja Baska Photography

We acknowledge the Traditional Custodians of the land on which we produce this podcast, that of the Wadawurrung and Dja Dja Wurrung People, as well as the Gayamaygal and Garigal people. We pay our deepest respects to Elders past, present and emerging.

Content disclaimer: All opinions expressed in this podcast are for informational and entertainment purposes only and are not being shared as facts. Guests opinions are their own and not of Make Good Things Happen. Make Good Things Happen, our podcast hosts and distributors are not responsible for any losses, damages, or liabilities that may arise from the use of this podcast.

Hosted on Acast. See acast.com/privacy for more information.

Angela and Renee get into some nitty gritty in S1E6 of Make Good Things Happen.

• This Week I... starting on the segment they usually end on but Renee was so keen she had to talk about Netflix's Apple Cider Vinegar;
• From Scroll To Cart... an extended segment on returns policies, potties, uber eats and what happens when you eat someone else's nachos (spoiler alert: nothing);
• Making Headlines... ADC announces a boutique season of makers markets and Variety Hour turns 10

Instagram: @mgth.com.au

Brand artwork by Mel Baxter Moonshine Madness

Brand photography by Maja Baska Photography

We acknowledge the Traditional Custodians of the land on which we produce this podcast, that of the Wadawurrung and Dja Dja Wurrung People, as well as the Gayamaygal and Garigal people. We pay our deepest respects to Elders past, present and emerging.

Content disclaimer: All opinions expressed in this podcast are for informational and entertainment purposes only and are not being shared as facts. Guests opinions are their own and not of Make Good Things Happen. Make Good Things Happen, our podcast hosts and distributors are not responsible for any losses, damages, or liabilities that may arise from the use of this podcast.

Hosted on Acast. See acast.com/privacy for more information.

Segments this episode include:

• Gruen LITE - Angela introduces Renee to Didi Tow and the ad campaign that questions the ethical choice of using drink driving in advertising;
• From Scroll to Cart - Our gals chat about the legalities of online reviews and testimonials with a little advice on customer service along the way;
• Making Headlines - the topic of energy and water consumption around AI and how human can it really get with an example from Hank Azaria and the New York Times;
• This Week I... Renee is proud of her achievement in releasing a new content engagement newsletter for members of Make Good Things Happen

Website: https://www.makegoodthingshappen.com.au/podcast

Instagram @mgth.com.au

We acknowledge the Traditional Custodians of the land we live and work on, that of the Wadawurrung and Dja Dja Wurrung People, as well as the Gayamaygal and Garigal people. We pay our deepest respects to Elders past, present and emerging.

Content disclaimer: All opinions expressed in this podcast are for informational and entertainment purposes only and are not being shared as facts. Guests opinions are their own and not of Make Good Things Happen.

Hosted on Acast. See acast.com/privacy for more information.

Segments this episode include:

• Events Breakdown - Goodies hear how opening night went for Angela at The Unicorn Collection, a new Ballarat Evolve initiative;
• Gruen LITE - Renee wants to talk about dynamic pricing, Angela drags it into a chat about auctions while Renee continues to ponder the ethical choices and impacts;
• Making News - the new Doodad and Fandango product line revealed, a collaboration between Erstwilder and Kat Sabbath that we didn't know we needed, the internet's still not happy even tho Canva redacted the price rise;
• This Week I.. - our ladies discuss Tomorrow and Tomorrow and Tomorrow by Gabrielle Zevin.

Website: https://www.makegoodthingshappen.com.au/podcast

Instagram @mgth.com.au

We acknowledge the Traditional Custodians of the land we live and work on, that of the Wadawurrung and Dja Dja Wurrung People, as well as the Gayamaygal and Garigal people. We pay our deepest respects to Elders past, present and emerging.

Content disclaimer: All opinions expressed in this podcast are for informational and entertainment purposes only and are not being shared as facts. Guests opinions are their own and not of Make Good Things Happen.

Hosted on Acast. See acast.com/privacy for more information.

• Making Headlines - Listeners get the latest industry news about Doodad and Fandango and Mustard Made;
• Making Good things Happen - Megan McKean's non-digital and cute project progress chart;
• Making History - Renee shares what she learned on her biggest (and we mean biggest) illustration commission project for a food and wine festival;
• This Week I - Renee provides an introduction into how Chat GPT can revolutionise your family meal planning 

Website: https://www.makegoodthingshappen.com.au/podcast

Instagram @mgth.com.au

We acknowledge the Traditional Custodians of the land we live and work on, that of the Wadawurrung and Dja Dja Wurrung People, as well as the Gayamaygal and Garigal people. We pay our deepest respects to Elders past, present and emerging.

Content disclaimer: All opinions expressed in this podcast are for informational and entertainment purposes only and are not being shared as facts. Guests opinions are their own and not of Make Good Things Happen.

Hosted on Acast. See acast.com/privacy for more information.

Season 1 Episode 2 : Are you a digital vigilante?

• Shit Customer Service - The story of the rental that required owners strict conditions, where occupants had to provide maintenance, couldn't leave at certain times due to the child care centre below for the $900 / week and the internet responded with "digital vigilantism", 
• From Scroll To Cart - Renee talks about a less than optimal abandoned cart experience and why getting it right matters
• The new Gruen LITE segment sees Angela waxing lyrical about Creative Review's discussion of the PayPal rebrand, the Venmo colours and the accessible and enjoyable mobile experience of the article itself
• This Week I - Angela gives props to Guy Montgomery's Guy Mont Spelling Bee and the episode ends abruptly but that's OK we're still learning

Website: https://www.makegoodthingshappen.com.au/podcast

Instagram @mgth.com.au

Content disclaimer: All opinions expressed in this podcast are for informational and entertainment purposes only and are not being shared as facts. Guests opinions are their own and not of Make Good Things Happen.

We acknowledge the Traditional Custodians of the land we live and work on, that of the Wadawurrung and Dja Dja Wurrung People, as well as the Gayamaygal and Garigal people. We pay our deepest respects to Elders past, present and emerging.

Hosted on Acast. See acast.com/privacy for more information.

Season 1 Episode 1 : What does $8 feel like?

Making History (Random Stories from Projects Past) - How a twin set clearance became a job at Garage Sale Trail;

Gruen LITE - Discussing KMart's "What does $8 feel like?" campaign;

Making Headlines - The internet's predictable reaction to the Canva Teams plan price rise;

This Week I... - Renee shares the show that made her cry every episode

Website: https://www.makegoodthingshappen.com.au/podcast

Instagram @mgth.com.au

Content disclaimer: All opinions expressed in this podcast are for informational and entertainment purposes only and are not being shared as facts. Guests opinions are their own and not of Make Good Things Happen.

We acknowledge the Traditional Custodians of the land we live and work on, that of the Wadawurrung and Dja Dja Wurrung People, as well as the Gayamaygal and Garigal people. We pay our deepest respects to Elders past, present and emerging.

Hosted on Acast. See acast.com/privacy for more information.

A uniquely Australian podcast where two experts who have both been working amongst artists, crafters, designers and makers in a business context for almost 20 years.

They'll share their thoughts, their ideas and their opinions on a range of topics, divided into easy to digest segments such as:

From Scroll To Cart - where they'll talk about the journey from social media and it's connection to ecommerce websites, user experience and everything in between;

Shit Customer Service - basically what it says on the packet;

Gruen LITE - what we're seeing in advertising campaigns, public relations activities and all things communications in a thinly-veiled attempt at getting the attention of our most beloved TV program;

Maker in Focus - case studies and interviews where we talk about makers in business that you should know about;

Making History (Random Stories from Projects Past) - gossip, tidbits, funny stories and more from our portfolio of experience in the creative community;

Making Headlines - news and community announcements that matter to you so you can stay informed in what's happening;

Making Good Things Happen - a lovely, fun, nice, productive or sweet story we want to share;

This Week I - something we learned, watched, read, listened to or worked on;

Want to learn more?

Head to our website to find educational resources, downloads, videos and community from Make Good Things Happen https://www.makegoodthingshappen.com.au/podcast

Hosted on Acast. See acast.com/privacy for more information.