MEX Design Talk

Cognitive UX; Jennifer Sukis, Creative Director, IBM Watson

Fri, 19 Jan 2018 20:01:11 GMT

Jennifer Sukis is working at the intersection of user-centred design and artificial intelligence, leading the creative team for IBM Watson. She talks to MEX founder Marek Pawlowski about when truly cognitive digital experiences may arrive, the challenges of developing dynamic interfaces and the future of conversational interfaces. The discussion includes Jennifer's path into the world of design, what she looks for when hiring designers for her team at IBM and touches on the potential for quantum computing. Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.Show notes with links to everything discussed:https://www.mobileuserexperience.com/category/podcast/Contact:T: https://twitter.com/mexfeed/E: designtalk@mobileuserexperience.com

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Psion revisited in the Gemini PDA? Martin Riddiford & Davide Guidi

Sun, 10 Dec 2017 14:24:31 GMT

The Gemini PDA by Planet Computers brings a much loved form factor back to the world of smartphones – the clamshell, keyboard-based palmtop. In this episode, MEX founder Marek Pawlowski talks to Martin Riddiford of Therefore Design and Davide Guidi, CTO of Planet Computers, and hears the story of Gemini’s development and successful crowdfunding campaign. It is a tale which traces its roots back over two decades, to the days when British computing pioneer Psion was at the forefront of mobile innovation. The conversation explores how Martin’s design work on those Psion devices informed today’s rebirth as the Gemini PDA and looks at the design challenges Planet has overcome to bring this new product to market. Lots of bonus photos in the show notes. Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.Show notes with links to everything discussed:https://www.mobileuserexperience.com/category/podcast/Contact:T: https://twitter.com/mexfeed/E: designtalk@mobileuserexperience.com

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UX of iPhone X; Steve Litchfield, The Phones Show

Mon, 13 Nov 2017 09:06:47 GMT

Just how significant are the user experience changes in iPhone X and what hints do they give us about the future of mobile innovation? Steve Litchfield, technology journalist and one of the world's most experienced reviewers of smartphones, shares his hands-on impressions of Apple's flagship with MEX founder Marek Pawlowski. Drawing on his experiences reviewing more than 200 mobile devices, Steve places iPhone X in the context of 20+ years of touchscreen interfaces. The conversation expands to discuss other pioneering mobile OS which may have 'inspired' some of Apple's new UX and Steve's thoughts on the future of mobile devices as creative tools. Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.Show notes with links to everything discussed:https://www.mobileuserexperience.com/category/podcast/Contact:T: https://twitter.com/mexfeed/E: designtalk@mobileuserexperience.com

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Crap futures; James Auger & Julian Hanna

Wed, 01 Nov 2017 00:00:00 GMT

James Auger and Julian Hanna, the duo behind the Crap Futures blog, talk to Marek Pawlowski about what motivated them to take on a provocative question we all ponder from time-to-time: whether or not the digital age we’re ushering in really represents the path to a better future? They talk about some of the dystopian examples they’ve highlighted at Crap Futures and share techniques we can all use to ensure the future really serves those who have to live in it. Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.Show notes with links to everything discussed:https://www.mobileuserexperience.com/category/podcast/Contact:T: https://twitter.com/mexfeed/E: designtalk@mobileuserexperience.com

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Inclusive infrastructure, Gregg Vanderheiden

Fri, 13 Oct 2017 16:20:55 GMT

Gregg Vanderheiden talks to Marek Pawlowski about the Global Public Inclusive Infrastructure (GPii) - a multi-partner, multi-country effort to ensure technology is universally accessible. As well as being the initiator and one of the driving forces of the GPii, Gregg is a professor in the school of information studies at the University of Maryland and the director of the Trace Research & Development Centre. He talks about the aims of the initiative, as well sharing stories from over 40 years in the area of accessibility, including working with Apple and Microsoft in the early days of personal computers to help them build the first inclusive features into their operating systems. Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.Show notes with links to everything discussed:https://www.mobileuserexperience.com/category/podcast/Contact:T: https://twitter.com/mexfeed/E: designtalk@mobileuserexperience.com

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Tim Burrell-Saward; designing hybrid physical / digital experiences

Wed, 23 Aug 2017 10:36:30 GMT

Tim Burrell-Saward is working at the frontier of experience design, where the digital and physical dimensions combine in surprising, delightful ways. In this conversation with MEX founder Marek Pawlowski, Tim talks about his journey from lighting design and architecture to working at start-up company Sensible Object on a fascinating multi-touchpoint game called Beasts of Balance. Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.Show notes with links to everything discussed:https://www.mobileuserexperience.com/category/podcast/Contact:T: https://twitter.com/mexfeed/E: designtalk@mobileuserexperience.com

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Louise Oakham, Experience Designer

Tue, 08 Aug 2017 00:00:00 GMT

Louise Oakham’s career in experience design has ranged from leading in-house departments for large companies to specialising as a freelance independent practitioner. After being inspired by her talk on international user research techniques, MEX founder Marek Pawlowski sat down for a chat with Louise to hear about her tools and insights. Their discussion ranges from Louise’s early interests in curation and museums to the opportunities for improving UX in the corporate environment. Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.Show notes with links to everything discussed:https://www.mobileuserexperience.com/category/podcast/Contact:T: https://twitter.com/mexfeed/E: designtalk@mobileuserexperience.com

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Closure experiences; Joe Macleod, author of Ends

Tue, 25 Jul 2017 12:36:16 GMT

Joe Macleod's book 'Ends' asks us to consider why we have such difficulty designing closure experiences. He talks to MEX founder Marek Pawlowski about how the thinking behind the book emerged from a career in mobile technology with Nokia and design agency Ustwo, where he saw companies unable to address important issues around off-boarding. The conversation ranges across the diverse areas Joe explores in the book, from historical behaviour patterns in religions, industry and health to modern trends in consumerism. Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.Show notes with links to everything discussed:https://www.mobileuserexperience.com/category/podcast/Contact:T: https://twitter.com/mexfeed/E: designtalk@mobileuserexperience.com

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Wearable health; Christian Lindholm, CEO, Koru

Mon, 03 Jul 2017 05:26:03 GMT

Christian Lindholm, a pioneer of mobile experience design, has his sights set on enabling a new generation of wearables for health and fashion. He talks to MEX founder Marek Pawlowski about his journey from Nokia in the 1990s, where he shipped the Navi Key UI on hundreds of millions of mobile devices - to his current ventures, including the Koru UI platform for wearables and an accelerator for digital health startups. The conversation also explores Christian's time as a managing partner at design agency Fjord, when the company grew from a small design studio to become a global business subsequently acquired by Accenture. Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.Show notes with links to everything discussed:https://www.mobileuserexperience.com/category/podcast/Contact:T: https://twitter.com/mexfeed/E: designtalk@mobileuserexperience.com

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Augmenting retail experience design; Josh Shabtai, Lowe's Innovation Labs

Wed, 21 Jun 2017 00:00:00 GMT

With Amazon's $13.7 billion acquisition of Whole Foods placing a spotlight on the future of retail experience design, MEX founder Marek Pawlowski talks to Josh Shabtai of Lowe's Innovation Labs about how the home improvement giant is experimenting at the cutting edge. Josh shares some of the techniques they're using to maintain organisation-wide narratives around user-centred innovation, from creating comic books to tapping into the design skills of shop floor employees. The conversation goes on to explore how Lowe's is combining applied neuroscience and more traditional user research techniques to get a clearer sense of people's reactions to pioneering technology - like robotic exoskeletons - as well as Josh's own journey from creative agencies to designing one of the first augmented reality games with a Star Wars-themed Laser Tag gun. Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.Show notes with links to everything discussed:https://www.mobileuserexperience.com/category/podcast/Contact:T: https://twitter.com/mexfeed/E: designtalk@mobileuserexperience.com

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Language of design; Kwame Nyanning, VP, Experience Design, McKinsey

Fri, 05 May 2017 00:00:00 GMT

As design grows in strategic influence, how important is language in helping diverse practitioners from different fields collaborate towards an overall goal? Kwame Nyanning, VP of Experience Design at McKinsey, talks to MEX founder Marek Pawlowski about how pattern language informs his work helping global clients transform their businesses. The conversation explores Kwame's path into the emerging field of experience design in the late 90s and new challenges in industries like banking. Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.Show notes with links to everything discussed:https://www.mobileuserexperience.com/category/podcast/Contact:T: https://twitter.com/mexfeed/E: designtalk@mobileuserexperience.com

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Death in VR; Paula Ceballos, Experience Designer

Thu, 06 Apr 2017 00:00:00 GMT

Death remains one of the subjects we find hardest to address. Paula Ceballos, co-creator of When We Die, talks to MEX founder Marek Pawlowski about her attempts to create a safe space - in virtual reality - where people can come to terms with their own mortality. After the usual show and tell, where Paula has some thought provoking examples, we talk about the experience design challenges of the When We Die project, her participation in NYU's ITP programme and what might come next in her career. Marek also has an announcement about MEX Jobs, a new service for the MEX community. Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.Show notes with links to everything discussed:https://www.mobileuserexperience.com/category/podcast/Contact:T: https://twitter.com/mexfeed/E: designtalk@mobileuserexperience.com

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Craig Bryant, We Are Mammoth; patience and incubating agency ventures

Thu, 23 Mar 2017 00:00:00 GMT

This episode is a story which gets to the heart of the challenges facing digital agencies, from remote working to incubating in-house ventures, as Craig Bryant talks to Marek Pawlowski about his journey co-founding We Are Mammoth. Craig shares his thoughts on becoming a ‘remote first’ company, creating and scaling two successful software businesses and what it takes to keep delivering for clients. We also hear about his own path, from musician to Flash developer and on to becoming an agency owner. Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.Show notes with links to everything discussed:https://www.mobileuserexperience.com/design-talk-31-craig-bryant-we-are-mammoth-patience-and-incubating-agency-ventures/4729/Contact:T: https://twitter.com/mexfeed/E: designtalk@mobileuserexperience.com

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Ruby Steel, Smart Design

Thu, 09 Mar 2017 00:00:00 GMT

Ruby Steel's path in design has been characterised by her interest in multi-sensory experiences and finding ways to help people overcome impairments. Recently, she appeared in the BBC television series 'The Big Life Fix' as part of a team of designers working to improve life for specific individuals and groups. In one episode, Ruby and the team use digital to help a man communicate with his family again after suffering a stroke. We recorded at Smart Design's London studio, where Ruby is senior design strategist, and go on to talk about Ruby's early motivations for design, her work on multi-sensory and inclusive design projects and how digital itself is becoming far more multi-dimensional. Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.Show notes with links to everything discussed:https://www.mobileuserexperience.com/design-talk-30-ruby-steel-smart-design/4666/Contact:T: https://twitter.com/mexfeed/E: designtalk@mobileuserexperience.com

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Strategic design; 1st anniversary special with Marek Pawlowski & Alex Guest

Thu, 23 Feb 2017 00:00:00 GMT

Driving change with strategic design in diverse industries - from healthcare to automotive - has emerged as the dominant theme in the first year of the MEX podcast. Hosts Marek Pawlowski and Alex Guest review memorable insights from some of the 20+ guests who've been on the show over the last year and discuss how they've evolved since. The conversation leads to a discussion of user experience lessons Alex is now applying in his own start-up and exciting plans for the future of MEX Design Talk. Thanks to all our guests, listeners and contributors for a great first year! Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.Show notes with links to everything discussed:https://www.mobileuserexperience.com/?p=4607Contact:T: https://twitter.com/mexfeed/E: designtalk@mobileuserexperience.com

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Multi-touchpoint design; Roger Andersson Reimer, TOPP

Thu, 09 Feb 2017 00:00:00 GMT

Roger Andersson Reimer, co-founder and UX Director of Swedish design agency TOPP, talks to Marek Pawlowski, founder of MEX, about multi-touchpoint experience design. The discussion includes TOPP's emergence from the history of TAT and Blackberry, their work on wearables for Samsung and Pins Collective, design tools for next generation distributed experiences and the roots of Roger's design education. Feedback @mexfeed or designtalk@mobileuserexperience.com.Show notes with links to everything discussed:https://mobileuserexperience.com/?p=4498Contact:T: https://twitter.com/mexfeed/E: designtalk@mobileuserexperience.com

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User research & holocracy; Alex Genov, Head of UX Research, Zappos

Thu, 26 Jan 2017 00:00:00 GMT

Alex Genov, head of UX Research at Zappos, talks to Marek Pawlowski, founder of MEX, about designing retail experiences, understanding users as people and emerging user research methods. The conversation covers Genov’s early interest in experimental social psychology and expands into a discussion of how he has applied his knowledge in both financial services and retailers. Genov and Pawlowski also talk about Zappos’ core commitment to customer service and how its adoption of the holocracy organisational principles influence its ability to conduct user research without silos.Show notes with links to everything discussed:https://mobileuserexperience.com/?p=4392Contact:T: https://twitter.com/mexfeed/E: designtalk@mobileuserexperience.com

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Wearable experience design; Marek Pawlowski & Alex Guest

Fri, 13 Jan 2017 00:00:00 GMT

Marek Pawlowski and Alex Guest take up Patrizia Bertini's challenge from the last episode and go in search of wearable technology beyond the smartwatch. After questioning the term 'wearable' itself, Marek and Alex cite examples ranging from illuminated clothing to medical implants, before searching for design approaches which might result in products more relevant to users' lives. Marek challenges listeners to abandon the smartphone as the anchor point for wearable products and see whether it leads to greater creativity...tweet us your feedback @mexfeed or email designtalk@mobileuserexperience.com.Show notes with links to everything discussed:https://mobileuserexperience.com/?p=4277Contact:T: https://twitter.com/mexfeed/E: designtalk@mobileuserexperience.com

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UX Review '16 with Patrizia Bertini, Alex Guest & Marek Pawlowski

Fri, 30 Dec 2016 00:00:00 GMT

Patrizia Bertini, Alex Guest and Marek Pawlowski pick their most memorable digital - and non-digital - user experiences from 2016. With examples ranging from virtual reality and conversational interfaces to home baking and biodegradable thank you cards, the MEX team try to unpack what makes for an extraordinary UX. The conversation turns to the year ahead and the hosts' hopes for skills and technologies to improve digital design in 2017. Patrizia leaves listeners with a challenge: to send in your examples of wearable technology beyond the smartwatch...tweet us @mexfeed or email designtalk@mobileuserexperience.com.Show notes with links to everything discussed (it's a mega list this time around!):http://www.mobileuserexperience.com/?p=4180Contact:T: https://twitter.com/mexfeed/E: designtalk@mobileuserexperience.com

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Manufacturing renaissance; Mat Hunter, Managing Director, Central Research Laboratory

Fri, 16 Dec 2016 00:00:00 GMT

Mat Hunter, Managing Director of the Central Research Laboratory, talked to Marek Pawlowski, founder of MEX, about the manufacturing heritage of CRL’s unique startup acceleration facility and his plans for a design-led hardware renaissance in the UK. The CRL resides in the Shipping Building on the old EMI site, where the evocative slogan ‘His Master’s Voice’ is emblazoned in huge letters across the exterior, recalling the history of a location closely associated with British industry and creativity. Today the Central Research Laboratory is an accelerator of digital and manufacturing innovation, helping a new generation of hardware companies achieve industrial scale. Mat took on the role in 2016, after a career which has included time as a partner at IDEO, Chief Designer Officer for the Design Council and lecturing at the Royal College of Art and Imperial College.(Updated, Sunday, 18th December to correct audio issues)Shows notes with links to everything discussed & bonus photos from visiting the Central Research Laboratory:http://www.mobileuserexperience.com/?p=4139Contact:T: https://twitter.com/mexfeed/E: designtalk@mobileuserexperience.com

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Live at MEX/16: Rob Graham, Global Head of UX, AstraZeneca

Thu, 08 Dec 2016 00:00:00 GMT

The healthcare and pharmaceutical industries are increasing their investment in digital experience design at a key moment in their wider transformation. With experimental new business models such as payment based on patient outcomes rather than product volumes, digital services are being trialed for both patient health tracking and as a form of direct treatment. Rob Graham, Global Head of UX at the pharmaceutical giant AstraZeneca, and someone who has led user experience departments in large telcos and retailers, sat down with Marek Pawlowski at the MEX/16 conference to record a live interview and audience discussion for the podcast. The conversation ranges from the challenges of user experience research in heavily regulated markets like healthcare to Rob's career motivations.Show notes with links to everything discussed:http://mobileuserexperience.com/?p=4130Contact:T: @mexfeedE: designtalk@mobileuserexperience.com

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Agile marketing; Roland Smart, VP, Social & Community Marketing, Oracle

Tue, 15 Nov 2016 00:00:00 GMT

Agile has become the de-facto approach to rapid, user-centred product development. However, it is not just for coders. In fact, Agile is at its most effective when product management and marketing work in the same rhythm. In this episode, hosts Marek Pawlowski and Alex Guest are joined by Roland Smart, author of 'The Agile Marketer' and someone who has seen these practices first-hand on the agency side with pioneering UX consultancy Adaptive Path and now client-side with Oracle, one of the world's largest software companies. The episode explores the diverse ways in which marketers’ knowledge of existing users, and potential customers, can be integrated with design process.Show notes with links to everything discussed & bonus content:http://mobileuserexperience.com/?p=4107Contact:T: @mexfeedE: designtalk@mobileuserexperience.com

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Summary from the MEX/16 conference

Fri, 28 Oct 2016 00:00:00 GMT

MEX/16 brought together a diverse set of designers, strategists and digital pioneers to define new ideas and best practice for experience design. The two day conference, hosted in London by Marek Pawlowski, Alex Guest and Patrizia Bertini, is recapped in this special edition of MEX Design Talk. Building on 12 years of MEX events, the conference combined workshops, expert talks and tangential inspirations to push the boundaries of design practice.Show notes with links to everything discussed & bonus content:http://mobileuserexperience.com/?p=4092Contact:T: @mexfeedE: designtalk@mobileuserexperience.com

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Inclusive design; Neil Milliken, Head of Accessibility & Digital Inclusion, Atos

Tue, 13 Sep 2016 00:00:00 GMT

Accessible design is good design, whether motivated initially by the needs of users with specific disabilities or broader goals of social and economic inclusion. Neil Milliken talks to MEX founder and podcast host Marek Pawlowski about his work leading accessibility at Atos, one of the world's largest digital services companies, and the AXSChat community he co-founded. The conversation ranges from Neil's early career to the academy he is building at Atos to teach accessible design skills.Show notes with links to everything discussed & bonus content:http://mobileuserexperience.com/?p=4009Contact:T: @mexfeedE: designtalk@mobileuserexperience.com

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The Friday design inspirations project

Tue, 30 Aug 2016 00:00:00 GMT

In this episode we share 6 digital design inspirations, from a sci-fi film script written by artificial intelligence to a fashion collection influenced by sound waves. Prompted by a move to Basecamp for MEX collaboration, podcast co-host Alex Guest introduced ‘Friday inspirations’, a recurring task for each member of the team to share a weekly ‘find’ with colleagues. Alex and co-host Marek Pawlowski take turns explaining why they picked each inspiration and how it relates to digital experience design. It leads to a discussion about how the project has influenced the work of the MEX team and how tangential inspirations inform the day-to-day of MEX research and conferences.Show notes with links to everything discussed & bonus content:http://mobileuserexperience.com/?p=4002Contact:T: @mexfeedE: designtalk@mobileuserexperience.com

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Micro expressions in user research; Aaron Garner, Emotional Intelligence Academy

Wed, 17 Aug 2016 00:00:00 GMT

Design improves in proportion with how accurately users’ true feelings are understood. However, are user experience practitioners doing enough to look outside their own field to evolve new research techniques? We spoke with Aaron Garner of the Emotional Intelligence Academy about the methods he uses to understand microexpressions – fine nuances which are often more reflective of users’ real reaction to a product, before they are quickly hidden in the interests of social etiquette. Aaron’s current work is in areas such as security and human resources, but a conversation with podcast hosts Marek Pawlowski and Alex Guest reveals valuable cross-industry lessons which could be applied to digital experience design.You can find detailed show notes, with links to everything mentioned, at http://www.mobileuserexperience.com/?p=3973.Don't forget the MEX/16 conference at http://pmn.co.uk/mex/.Email designtalk@mobileuserexperience.com.

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Experiencing virtual reality & HTC Vive special edition

Sat, 23 Jul 2016 00:00:00 GMT

This special edition of the MEX podcast takes you hands-on with the user experience of virtual reality, with bonus photos and videos. In episode 12 we went in-depth on the design principles of augmented, virtual and mixed reality with Greg Taylor of Tigerspike. When Greg took delivery of his HTC Vive – arguably the most immersive virtual reality experience available to consumers today – he invited Design Talk hosts Marek Pawlowski and Alex Guest to spend an afternoon exploring it in Tigerspike’s London studio. The podcast recounts first-hand impressions of the Vive and expands into a discussion of how this new form of digital experience might change design agency strategy and individual practitioner skills. You can find detailed show notes, with links to everything mentioned, at http://www.mobileuserexperience.com/?p=3933

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The value of nurturing tangential inspiration

Thu, 23 Jun 2016 00:00:00 GMT

Many of us are now in the ideas business and, of course, those ideas have to come from somewhere. Sometimes they’re iterative and result from the day-to-day work we’re already doing. Sometimes they spin off from specific client projects. But what about those transformative, tangential ideas which seem to come out of nowhere and surprise us with their potency and unexpected ability to solve difficult digital experience challenges? This episode is all about those random insights, where they come from, how valuable they can be and how you can invest in nurturing them. You can find detailed show notes, with links to everything mentioned, at http://www.mobileuserexperience.com/?p=3914

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Automotive UX; Parrish Hanna, Global Director, Interaction & Ergonomics, Ford

Fri, 10 Jun 2016 00:00:00 GMT

Automotive is an industry in transition. The challenge is two-fold: an immediate need to enhance digital elements of the vehicle experience, while contemplating the longer term – and arguably more significant – conceptual revolution in personal mobility enabled by pervasive computing. Parrish Hanna, Global Director of Interaction & Ergonomics at Ford joins Design Talk hosts Marek Pawlowski and Alex Guest for a discussion which ranges from lessons learned in smartphone design and the intricacies of user testing to new ways of shaping automotive brand experience and design skills for the future. You can find detailed show notes, with links to everything mentioned, at http://mobileuserexperience.com/?cat=360.

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Health UX; user stories from the MEX team

Tue, 31 May 2016 00:00:00 GMT

What does it take to create digital experiences which positively impact our health? How do user experience requirements change as digital evolves from a method for simply self-tracking health metrics to becomes a platform for diagnosing and even treating conditions. What are the requirements from different stakeholders, from end user patients to their casual networks of supporting friends and family, prescribing clinicians and the insurers and national health services which manage the costs. Hosts Marek Pawlowski and Alex Guest discuss examples, explore design principles and user research challenges. You can find detailed show notes, with links to everything mentioned, at http://mobileuserexperience.com/?cat=360

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Frameworks for UX; Abhishek Gupta, UX Director, Lumosity

Tue, 17 May 2016 00:00:00 GMT

Understanding user behaviour and translating what we learn into actionable insights is the core of experience design. Host Marek Pawlowski is joined on the show by Ahbishek Gupta, UX Director at Lumosity and a practitioner with a strong personal interest in frameworks for behavioural insight. The discussion ranges from practical examples of these frameworks in action to Abhishek's own career path, mentors and favourite product experiences. Find detailed show notes linking to everything discussed at http://mobileuserexperience.com in the podcast section.

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Virtual, augmented & mixed reality; Greg Taylor, General Manager of Tigerspike Next

Fri, 06 May 2016 00:00:00 GMT

What will the experience feel like for the first users of virtual, augmented and mixed reality? How might designers prepare for this new, multi-dimensional digital canvas? Hosts Marek Pawlowski and Alex Guest discuss with Greg Taylor, General Manager of Tigerspike Next in London, a pioneering digital agency. Greg has been thinking about ways of breaking outside the traditional form factor of digital screens for many years, including a prescient talk at MEX in 2010, entitled 'Screen today, gone tomorrow'. You can find show notes linking to everything mentioned in the podcast section at http://mobileuserexperience.com.

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UX trends past & future, a 10-10 discussion

Thu, 28 Apr 2016 06:44:20 GMT

Hosts Marek Pawlowski and Alex Guest examine user experience trends from 3 points on a timeline: 10 years past, the present and 10 years into the future. Alex discusses scenarios relating to his travels in Patagonia, trust, social networking and the sharing economy, while Marek focuses on cycling, quantified self and digital memories. The conversation goes on to look at how design approaches must evolve to cope with the growth in data, sensors and the role of digital in users’ lives. You can find show notes linking to everything mentioned in the podcast section at http://mobileuserexperience.com.

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Artificial intelligence; Nathan Benaich, Partner, Playfair Capital

Thu, 21 Apr 2016 00:00:00 GMT

Nathan Benaich, a partner at VC firm Playfair Capital, joins hosts Marek Pawlowski and Alex Guest to talk about the confluence of artificial intelligence, machine learning and user experience. Playfair specialises in investing in this area and is actively building London’s growing community of AI start-ups and experts. Marek, Alex and Nathan share examples of digital experiences shaped by artificial intelligence and discuss the relationship with user-centred design. You can find show notes linking to everything mentioned in the podcast section at http://mobileuserexperience.com.

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Trust in UX; Richard Lewis, Head of UX, Digital, RBS

Thu, 14 Apr 2016 00:00:00 GMT

This episodes explores how trust can be created in digital UX through visual, interaction and service design techniques. Richard Lewis, Head of UX, Digital, RBS, joins co-hosts Marek Pawlowski and Alex Guest for the discussion. In addition to the theme of trust, Richard talks about his long career in UX, ranging from advertising agencies to large telcos and retailers like Orange and Tesco. The conversation touches on changing customer expectations of trust in the digital environment, the role of in-house teams versus agencies when driving large-scale change, Agile methodologies and user experience practices. You can find show notes linking to everything mentioned in the podcast section at http://mobileuserexperience.com/.

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Innovation’s many guises; Ramona Liberoff, CEO, Spring Accelerator

Wed, 06 Apr 2016 18:27:36 GMT

Starting with the theme of ‘Innovation has many guises’, co-hosts Marek Pawlowski and Alex Guest sit down for a discussion with Ramona Liberoff, CEO of the Spring Accelerator. Spring supports businesses which could have a transformative effect on the lives on adolescent girls, particularly in areas such as East Africa and South Asia. It is backed by both the British and American development agencies, UKAID and USAID, as well as the Nike Foundation. In addition to discussing Ramona’s own career, the conversation goes in-depth on how user-centred design principles are playing a role in the work of the Spring Accelerator. Show notes with links to everything mentioned can be found at http://mobileuserexperience.com in the podcast section.

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Timo Ahopelto of Lifeline Ventures on start-up UX culture

Thu, 31 Mar 2016 00:00:00 GMT

Timo Ahopelto, founding partner at Lifeline Ventures, talks to Marek Pawlowski about start-up UX culture and developments in mobile, health and gaming. Lifeline Ventures raised a new EUR 57m fund in February 2016 to invest specifically in these areas. Show notes with links to everything mentioned can be found at mobileuserexperience.com in the podcast section.

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Dr. Mike Short CBE, Telefonica; MEX catch-up

Thu, 24 Mar 2016 00:00:00 GMT

Dr. Mike Short CBE, VP of Public Affairs at Telefonica, is interviewed by Marek Pawlowski and we catch-up on the latest happenings in the MEX community, from robot and IoT design principles to welcoming a new MEX/16 patron. Show notes with links to everything mentioned can be found at http://mobileuserexperience.com in the podcast section.

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Robot UX; Louisa Heinrich, Superhuman & Designtalent; FaceTime real world

Thu, 17 Mar 2016 00:00:00 GMT

Louisa Heinrich is interviewed by Marek Pawlowski about robot user experience and her career in design. There's also the latest news from the MEX community and a user story all about FaceTime calling in the real world. Show notes with links to everything mentioned can be found at http://mobileuserexperience.com in the podcast section.

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Consuming behaviours; Sabrina Majeed, Buzzfeed; sports TV at the bus stop

Fri, 11 Mar 2016 00:00:00 GMT

Digital consumption UX is the theme for this episode. Co-hosts Marek Pawlowski and Alex Guest discuss examples and extract design principles. Sabrina Majeed, a design manager at Buzzfeed, talks to Marek in an in-depth interview about how she's designed for content consumption throughout her career. We finish with a user story about subscription surfing for sports TV and Gameboy usage in a surprising demographic. Show notes with links to everything mentioned can be found at mobileuserexperience.com in the podcast section.

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Multi-sensory UX; Peter Law of Flying Object; tap-to-pay in rural backwaters

Thu, 25 Feb 2016 00:00:00 GMT

Peter Law is interviewed by Marek Pawlowski about his career in multi-sensory experience design, from the pioneering iOS audio game Papa Sangre to the Tate Sensorium, which combined art, digital and all five senses. There's also a user story about tap-to-pay in a rural backwater and the latest news from the MEX community. Show notes with links to everything mentioned can be found at http://mobileuserexperience.com in the podcast section. Co-host Alex Guest returns in the next edition.

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UX for creators; Ed Rex of Jukedeck; digital breadcrumbs

Thu, 11 Feb 2016 00:00:00 GMT

Alex Guest and Marek Pawlowski discuss user experience for creators, starting with examples of creative apps, then digging into what happens to user behaviour at the intersection of consumption and creativity. Ed Rex talks to Marek Pawlowski about his start-up Jukedeck, composing music and the challenges of building great user experience alongside a powerful artificial intelligence engine. This edition's user story is all about using photos as digital breadcrumbs. Show notes with links to everything mentioned in the podcast section at mobileuserexperience.com.

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Intelligent surroundings; Patrizia Bertini; Little faces, big screens

Mon, 01 Feb 2016 00:00:00 GMT

Marek Pawlowski & Alex Guest discuss user experience considerations as digital intelligence becomes embedded in physical surroundings. Patrizia Bertini talks to Marek about her career as a user experience research director and Lego Serious Play facilitator. This edition's user story is all about a little face and a big screen. Show notes with links to everything mentioned in the podcast section at http://mobileuserexperience.com.

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