60 acast.com Operations Unpacked: The CISI https://shows.acast.com/operations-unpacked en The CISI Operations,CISI,Finance,AI The CISI Day in the Lifeepisodes you will hear firsthand from operational professionals about what their role really entails, how they got to where they are, and what's next for their careers. Meanwhile the On The Horizon episodes explore emerging trends such as AI and regulatory change, which are shaping the future of operations. Finally, the Movers & Shakers episodes feature inspiring leaders who share their career insights from the boardroom and discuss the books they've written. This series will include episodes on agile management, CASS, AI, hybrid working, company secretaries, apprenticeships, transaction reporting, cybersecurity, data protection, ISO rules, human risk, and how to thrive as a second in command. So, whether you are new to operations or a seasoned executive passionate about continuous improvement, there's something here for you. Operations Unpacked is available on CISI TV, Apple, Spotify, and wherever you get your podcasts. If you'd like to feature as a guest, or have a question you'd like answered by our experts, please get in touch with Victoria Sena. 

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]]> Day in the Lifeepisodes you will hear firsthand from operational professionals about what their role really entails, how they got to where they are, and what's next for their careers. Meanwhile the On The Horizon episodes explore emerging trends such as AI and regulatory change, which are shaping the future of operations. Finally, the Movers & Shakers episodes feature inspiring leaders who share their career insights from the boardroom and discuss the books they've written. This series will include episodes on agile management, CASS, AI, hybrid working, company secretaries, apprenticeships, transaction reporting, cybersecurity, data protection, ISO rules, human risk, and how to thrive as a second in command. So, whether you are new to operations or a seasoned executive passionate about continuous improvement, there's something here for you. Operations Unpacked is available on CISI TV, Apple, Spotify, and wherever you get your podcasts. If you'd like to feature as a guest, or have a question you'd like answered by our experts, please get in touch with Victoria Sena. 

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]]> false The CISI cisivideoteam@cisi.org 68aedb13352b565deb4f0fef operations-unpacked episodic https://assets.pippa.io/shows/68aedb13352b565deb4f0fef/1776343379362-d8bbaf6f-8a7b-40ac-966a-e83d1a171b40.jpeg https://shows.acast.com/operations-unpacked Operations Unpacked: The CISI Regulatory Transactions Reporting Regulatory Transactions Reporting Tue, 14 Apr 2026 09:00:00 GMT 1:04:58 69ce8321ac25e4bf66147786 false https://shows.acast.com/operations-unpacked/episodes/regulatory-transactions-reporting 69ce8321ac25e4bf66147786 68aedb13352b565deb4f0fef regulatory-transactions-reporting Hosts Victoria Sena and Alan Burr talk to Matthew Vincent and Nicholas Bruce full 1 15 Operations Unpacked, hosts Victoria Sena and Alan Burr are joined by Matthew Vincent and Nicholas Bruce to explore the complexities of regulatory transaction reporting. The discussion delves into the critical role that accurate and timely reporting plays in maintaining market integrity and meeting regulatory obligations. Drawing on their industry experience, the guests unpack common challenges firms face, including data quality issues, evolving regulatory expectations, and the operational burden of compliance. The conversation also highlights best practices, practical insights, and the importance of strong governance frameworks to ensure effective reporting processes. This episode offers valuable perspectives for professionals navigating the ever-changing regulatory landscape within financial services.

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]]> Operations Unpacked, hosts Victoria Sena and Alan Burr are joined by Matthew Vincent and Nicholas Bruce to explore the complexities of regulatory transaction reporting. The discussion delves into the critical role that accurate and timely reporting plays in maintaining market integrity and meeting regulatory obligations. Drawing on their industry experience, the guests unpack common challenges firms face, including data quality issues, evolving regulatory expectations, and the operational burden of compliance. The conversation also highlights best practices, practical insights, and the importance of strong governance frameworks to ensure effective reporting processes. This episode offers valuable perspectives for professionals navigating the ever-changing regulatory landscape within financial services.

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]]> A Day in the Life - CISI award-winner Samantha Moore on building a career in finance and leadership in Trade Operations A Day in the Life - CISI award-winner Samantha Moore on building a career in finance and leadership in Trade Operations Tue, 31 Mar 2026 09:00:00 GMT 34:15 69ca842cfcd79a3415014201 false https://shows.acast.com/operations-unpacked/episodes/a-day-in-the-life-samantha-moore 69ca842cfcd79a3415014201 68aedb13352b565deb4f0fef a-day-in-the-life-samantha-moore Hosts Victoria Sena and Rachael Clark talk to CISI Award Winner Samantha Moore full 1 14 Operations Unpacked, hosts Victoria Sena and Rachel Clark sit down with Samantha Moore from Partner Capital to lead about a Day in the Life in Business Operations. They discuss challenges and opportunities that come with a career in operations; how to navigate steep learning curves; the importance of mentors in early stages of a career; what a typical day in operations looks like; the importance of policies and procedures; how operational staff can be leaders; what moving to another country involves; what makes a good operational professional beyond technical capabilities; what to do when things go wrong; important operational skills; what the EOS system is; and how to lead teams that may be unseen, but are critical to the success of a business.

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]]> Operations Unpacked, hosts Victoria Sena and Rachel Clark sit down with Samantha Moore from Partner Capital to lead about a Day in the Life in Business Operations. They discuss challenges and opportunities that come with a career in operations; how to navigate steep learning curves; the importance of mentors in early stages of a career; what a typical day in operations looks like; the importance of policies and procedures; how operational staff can be leaders; what moving to another country involves; what makes a good operational professional beyond technical capabilities; what to do when things go wrong; important operational skills; what the EOS system is; and how to lead teams that may be unseen, but are critical to the success of a business.

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]]> Paul Darroch Groden on Exam Preparation Paul Darroch Groden on Exam Preparation Tue, 17 Mar 2026 10:00:00 GMT 57:42 69b7e4820e4c6e7320339ead false https://shows.acast.com/operations-unpacked/episodes/paul-darroch-groden-on-exam-preparation 69b7e4820e4c6e7320339ead 68aedb13352b565deb4f0fef paul-darroch-groden-on-exam-preparation Hosts Victoria Sena and Colin Anderson talk to Paul Darroch Groden about exam preparation full 1 13 Operations Unpacked, hosts Victoria Sena and Colin Anderson are joined by Paul Darroch Groden to discuss effective exam preparation. Paul shares practical guidance on how candidates can approach their studies with confidence, covering strategies for structuring revision, managing time, and making the most of available learning resources. The conversation offers valuable insights for anyone preparing for CISI examinations, highlighting common challenges and practical tips to help learners perform at their best.

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]]> Operations Unpacked, hosts Victoria Sena and Colin Anderson are joined by Paul Darroch Groden to discuss effective exam preparation. Paul shares practical guidance on how candidates can approach their studies with confidence, covering strategies for structuring revision, managing time, and making the most of available learning resources. The conversation offers valuable insights for anyone preparing for CISI examinations, highlighting common challenges and practical tips to help learners perform at their best.

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]]> Financial Promotions – evolving challenges and novel solutions Financial Promotions – evolving challenges and novel solutions Tue, 03 Mar 2026 10:00:00 GMT 59:58 69a07c3a9d923e5ce9d5d177 false https://shows.acast.com/operations-unpacked/episodes/financial-promotions-evolving-challenges-and-novel-solutions 69a07c3a9d923e5ce9d5d177 68aedb13352b565deb4f0fef financial-promotions-evolving-challenges-and-novel-solutions Hosts Victoria Sena and Colin Anderson talk to Phil Clements and Stacey Onyido about financial promotions full 1 12 Operations Unpacked, from the Chartered Institute for Securities & Investment (CISI), industry experts Phil Clements and Stacey Onyido explore the evolving landscape of financial promotions. Moderated by hosts Victoria Sena and Colin Anderson, the discussion examines emerging regulatory expectations, common compliance challenges, and innovative approaches firms are adopting to navigate an increasingly complex environment. A timely and practical conversation for operations and compliance professionals seeking clarity in a fast-changing space.

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]]> Operations Unpacked, from the Chartered Institute for Securities & Investment (CISI), industry experts Phil Clements and Stacey Onyido explore the evolving landscape of financial promotions. Moderated by hosts Victoria Sena and Colin Anderson, the discussion examines emerging regulatory expectations, common compliance challenges, and innovative approaches firms are adopting to navigate an increasingly complex environment. A timely and practical conversation for operations and compliance professionals seeking clarity in a fast-changing space.

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]]> Andrew Muir on ISO20022, ISO15022, and the digital revolution Andrew Muir on ISO20022, ISO15022, and the digital revolution Tue, 17 Feb 2026 10:00:00 GMT 49:09 698c6342feb59e13a3bac2d7 false https://shows.acast.com/operations-unpacked/episodes/andrew-muir-on-iso20022 698c6342feb59e13a3bac2d7 68aedb13352b565deb4f0fef andrew-muir-on-iso20022 Hosts Victoria Sena and Alan Burr interview Andrew Muir full 1 11 In this episode of CISI Operations Unpacked, Andrew Muir unpacks the evolution from ISO 15022 to ISO 20022 and explains why it is central to the digital transformation of financial services.


Andrew outlines why ISO 20022 was developed, by whom, and how its structured, data-rich messaging model improves on legacy standards. He breaks down the key components of the ISO 20022 framework and explains how it interacts with SWIFT as part of the global migration programme.


The discussion explores which firms are impacted — from banks and payment providers to custodians, market infrastructures, fintechs and even organisations that may not initially realise they fall within scope. Andrew shares practical examples of firms using ISO 20022 to enhance straight-through processing, improve data quality, and strengthen financial crime controls.


The episode also examines what gives ISO 20022 an edge over alternatives — including richer data, interoperability and future-proof design — while addressing the challenges and unintended consequences firms face during implementation.


A clear and practical guide to why ISO 20022 matters, who it affects, and how it is reshaping financial operations.

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]]> In this episode of CISI Operations Unpacked, Andrew Muir unpacks the evolution from ISO 15022 to ISO 20022 and explains why it is central to the digital transformation of financial services.


Andrew outlines why ISO 20022 was developed, by whom, and how its structured, data-rich messaging model improves on legacy standards. He breaks down the key components of the ISO 20022 framework and explains how it interacts with SWIFT as part of the global migration programme.


The discussion explores which firms are impacted — from banks and payment providers to custodians, market infrastructures, fintechs and even organisations that may not initially realise they fall within scope. Andrew shares practical examples of firms using ISO 20022 to enhance straight-through processing, improve data quality, and strengthen financial crime controls.


The episode also examines what gives ISO 20022 an edge over alternatives — including richer data, interoperability and future-proof design — while addressing the challenges and unintended consequences firms face during implementation.


A clear and practical guide to why ISO 20022 matters, who it affects, and how it is reshaping financial operations.

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]]> <![CDATA[CASS - Past, Present & Future]]> Tue, 03 Feb 2026 10:00:00 GMT 47:11 697a0b5bb4be99fbd8307fd5 false https://shows.acast.com/operations-unpacked/episodes/cass-past-present-future 697a0b5bb4be99fbd8307fd5 68aedb13352b565deb4f0fef cass-past-present-future Hosts Victoria Sena and Colin Anderson talk to Gail Thomson and Shaid Moughal about CASS full 1 10 Operations Unpacked, hosts Victoria Sena and Colin Anderson sit down with Gail Thomson and Shaig Mougal to explore the past, present and future of CASS. Together, they unpack how the Client Assets Sourcebook has evolved, what firms need to know about today’s regulatory expectations, and where CASS is heading next. From lessons learned and common challenges to emerging trends and practical insights, this conversation offers a timely and accessible deep dive for anyone involved in safeguarding client assets.

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]]> Operations Unpacked, hosts Victoria Sena and Colin Anderson sit down with Gail Thomson and Shaig Mougal to explore the past, present and future of CASS. Together, they unpack how the Client Assets Sourcebook has evolved, what firms need to know about today’s regulatory expectations, and where CASS is heading next. From lessons learned and common challenges to emerging trends and practical insights, this conversation offers a timely and accessible deep dive for anyone involved in safeguarding client assets.

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]]> Nathan Young on How to be Second Nathan Young on How to be Second Tue, 20 Jan 2026 10:00:00 GMT 1:01:53 695f9b1b86bc95062f918005 false https://shows.acast.com/operations-unpacked/episodes/nathan-young-on-how-to-be-second 695f9b1b86bc95062f918005 68aedb13352b565deb4f0fef nathan-young-on-how-to-be-second Hosts Victoria Sena and Rachel Clark talk to Nathan Young on how to be second full 1 9

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]]>

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]]> A Day in the Life – Natasha Mackintosh on Leadership, Operational Excellence, and moving to Australia A Day in the Life – Natasha Mackintosh on Leadership, Operational Excellence, and moving to Australia Tue, 16 Dec 2025 10:00:00 GMT 35:36 69403356443ad98913383fee false https://shows.acast.com/operations-unpacked/episodes/a-day-in-the-life-of-natasha-mackintosh 69403356443ad98913383fee 68aedb13352b565deb4f0fef a-day-in-the-life-of-natasha-mackintosh Host Victoria Sena talks to Natasha Mackintosh full 1 8 In this episode of Operations Unpacked, hosts Victoria Sena and Rachel Clark sit down with Natasha Mackintosh from bdh Sterling to lead about a Day in the Life in Business Operations. They discuss challenges and opportunities that come with a career in operations; how to navigate steep learning curves; the importance of mentors in early stages of a career; what a typical day in operations looks like; the importance of policies and procedures; how operational staff can be leaders; what moving to another country involves; what makes a good operational professional beyond technical capabilities; what to do when things go wrong; important operational skills; what the EOS system is; and how to lead teams that may be unseen, but are critical to the success of a business. 

 

Hosted on Acast. See acast.com/privacy for more information. 

Hosted on Acast. See acast.com/privacy for more information.

]]> In this episode of Operations Unpacked, hosts Victoria Sena and Rachel Clark sit down with Natasha Mackintosh from bdh Sterling to lead about a Day in the Life in Business Operations. They discuss challenges and opportunities that come with a career in operations; how to navigate steep learning curves; the importance of mentors in early stages of a career; what a typical day in operations looks like; the importance of policies and procedures; how operational staff can be leaders; what moving to another country involves; what makes a good operational professional beyond technical capabilities; what to do when things go wrong; important operational skills; what the EOS system is; and how to lead teams that may be unseen, but are critical to the success of a business. 

 

Hosted on Acast. See acast.com/privacy for more information. 

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]]> Live from the 2025 CISI Compliance and Operations Conference in Edinburgh Live from the 2025 CISI Compliance and Operations Conference in Edinburgh Sun, 07 Dec 2025 18:02:37 GMT 44:37 6935c13e76f89ba373b98cf1 false https://shows.acast.com/operations-unpacked/episodes/live-from-the-2025-cisi-compliance-and-operations-conference 6935c13e76f89ba373b98cf1 68aedb13352b565deb4f0fef live-from-the-2025-cisi-compliance-and-operations-conference Join host Victoria Sena as she interviews interesting attendees at the CISI Compliance and Operations Conference in Edinburgh full 1 7 In this special episode of Operations Unpacked presenter Victoria Sena gives listeners a peek behind the scenes of the CISI Compliance and Operations Conference at Murrayfield Stadium in Edinburgh, Scotland. Victoria holds exclusive interviews with some of the speakers and attendees that made the day what it is – a celebration of compliance and operations:


  • Colin Anderson, Senior Relationship Manager at the CISI provides an overview of what’s planned for the day 
  • Professor Donald MacLean, Business Strategy Specialist shares his expertise on strategy 
  • Stephen Ingledew OBE, Chairman of FinTech Scotland provides an overview of the work of FinTech Scotland 
  • Shaid Moughal, Head of Client Assurance, Aberdeen Group plc gives an exclusive on what’s in store for the afternoon sessions 
  • Tracy Vegro OBE, CEO of the CISI discusses the CISI’s Certificate in AI and why having women in Operations matters 
  • Amarjit Singh, Blockchain Leader educates listeners on blockchain and digitisation 
  • Dorothy Hamilton, Director of Supplier Management at M&G speaks about the importance of DE and I and its impact on profitability and operational excellence 
  • Orla Grassom, Future Assets graduate and student attendee shares her experience of the Future Assets programme and reflects on her highlight of the day 


Hosted on Acast. See acast.com/privacy for more information.

]]> In this special episode of Operations Unpacked presenter Victoria Sena gives listeners a peek behind the scenes of the CISI Compliance and Operations Conference at Murrayfield Stadium in Edinburgh, Scotland. Victoria holds exclusive interviews with some of the speakers and attendees that made the day what it is – a celebration of compliance and operations:


  • Colin Anderson, Senior Relationship Manager at the CISI provides an overview of what’s planned for the day 
  • Professor Donald MacLean, Business Strategy Specialist shares his expertise on strategy 
  • Stephen Ingledew OBE, Chairman of FinTech Scotland provides an overview of the work of FinTech Scotland 
  • Shaid Moughal, Head of Client Assurance, Aberdeen Group plc gives an exclusive on what’s in store for the afternoon sessions 
  • Tracy Vegro OBE, CEO of the CISI discusses the CISI’s Certificate in AI and why having women in Operations matters 
  • Amarjit Singh, Blockchain Leader educates listeners on blockchain and digitisation 
  • Dorothy Hamilton, Director of Supplier Management at M&G speaks about the importance of DE and I and its impact on profitability and operational excellence 
  • Orla Grassom, Future Assets graduate and student attendee shares her experience of the Future Assets programme and reflects on her highlight of the day 


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]]> Paul Darroch Groden on Agility in Action – Transforming Financial Services  Paul Darroch Groden on Agility in Action – Transforming Financial Services  Wed, 19 Nov 2025 11:26:37 GMT 45:44 691da96dd712ac48f4b028b8 false https://shows.acast.com/operations-unpacked/episodes/paul-darroch-groden 691da96dd712ac48f4b028b8 68aedb13352b565deb4f0fef paul-darroch-groden Hosts Victoria Sena and Colin Anderson chat to Paul Darroch Groden full 1 6 In this episode of Operations Unpacked, hosts Victoria Sena and Colin Anderson sit down with Paul Darroch Groden to explore what true agility looks like within the fast-moving world of financial services. Drawing on his extensive industry experience, Paul sheds light on how organisations can adapt at pace, build resilient operating models, and empower teams to innovate in the face of constant regulatory and market change.

From practical strategies for streamlining operations to the cultural shifts required for genuine transformation, this conversation offers clear, actionable insights for leaders looking to future-proof their organisations. Whether you’re navigating digital transformation, rethinking customer journeys, or driving operational excellence, Paul’s perspective brings clarity to the complexities of modern financial services.

Tune in for an engaging, thoughtful discussion on agility in action—and how to bring it to life across your organisation.

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]]> In this episode of Operations Unpacked, hosts Victoria Sena and Colin Anderson sit down with Paul Darroch Groden to explore what true agility looks like within the fast-moving world of financial services. Drawing on his extensive industry experience, Paul sheds light on how organisations can adapt at pace, build resilient operating models, and empower teams to innovate in the face of constant regulatory and market change.

From practical strategies for streamlining operations to the cultural shifts required for genuine transformation, this conversation offers clear, actionable insights for leaders looking to future-proof their organisations. Whether you’re navigating digital transformation, rethinking customer journeys, or driving operational excellence, Paul’s perspective brings clarity to the complexities of modern financial services.

Tune in for an engaging, thoughtful discussion on agility in action—and how to bring it to life across your organisation.

Hosted on Acast. See acast.com/privacy for more information.

]]> <![CDATA[Hybrid Working - Perks, Pitfalls & Paradigm Shifts]]> Tue, 04 Nov 2025 11:45:18 GMT 48:05 6909e7525752a645e950f59b false https://shows.acast.com/operations-unpacked/episodes/hybrid-working 6909e7525752a645e950f59b 68aedb13352b565deb4f0fef hybrid-working Hosts Victoria Sena and Colin Anderson talk to Andrew Welsh of Meraki Talent and Shaid Moughal of Client Assurance full 1 5 In this insightful episode of The CISI’s Operations Unpacked, hosts Victoria Sena and Colin Anderson explore the evolving landscape of hybrid working — a model that has redefined how, where and when we work. Joined by industry experts Shaid Moughal and Andrew Welsh, the discussion delves into the benefits and challenges of balancing office and remote environments, and how organisations can adapt to make hybrid working both productive and sustainable.


From maintaining team culture and collaboration to navigating wellbeing, technology and regulatory considerations, this episode unpacks the practical realities and strategic shifts shaping the post-pandemic workplace. Whether you’re an operations professional, team leader or simply curious about the future of work, this conversation offers valuable perspectives on what hybrid working really means in today’s financial services industry.

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]]> In this insightful episode of The CISI’s Operations Unpacked, hosts Victoria Sena and Colin Anderson explore the evolving landscape of hybrid working — a model that has redefined how, where and when we work. Joined by industry experts Shaid Moughal and Andrew Welsh, the discussion delves into the benefits and challenges of balancing office and remote environments, and how organisations can adapt to make hybrid working both productive and sustainable.


From maintaining team culture and collaboration to navigating wellbeing, technology and regulatory considerations, this episode unpacks the practical realities and strategic shifts shaping the post-pandemic workplace. Whether you’re an operations professional, team leader or simply curious about the future of work, this conversation offers valuable perspectives on what hybrid working really means in today’s financial services industry.

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]]> Data Protection and ISO27001 Data Protection and ISO27001 Tue, 21 Oct 2025 16:10:04 GMT 1:06:58 68f7b05cdef9727315c57b19 false https://shows.acast.com/operations-unpacked/episodes/data-protection-and-iso27001 68f7b05cdef9727315c57b19 68aedb13352b565deb4f0fef data-protection-and-iso27001 full 1 4 Operations Unpacked, hosts Victoria Sena and Alan Burr sit down with Tom Gell from ISO Serious to explore the crucial link between data protection and ISO 27001. Together, they discuss what it really means to manage information securely, how organisations can align with the standard, and the practical steps to achieve compliance without unnecessary complexity. Whether you’re beginning your ISO journey or refining your data governance practices, this episode offers clear insights and actionable advice from industry experts.

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]]> Operations Unpacked, hosts Victoria Sena and Alan Burr sit down with Tom Gell from ISO Serious to explore the crucial link between data protection and ISO 27001. Together, they discuss what it really means to manage information securely, how organisations can align with the standard, and the practical steps to achieve compliance without unnecessary complexity. Whether you’re beginning your ISO journey or refining your data governance practices, this episode offers clear insights and actionable advice from industry experts.

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]]> Julia Dreblow on the purpose, evolution, and impact of the Sustainable Disclosure Requirements Julia Dreblow on the purpose, evolution, and impact of the Sustainable Disclosure Requirements Wed, 08 Oct 2025 09:26:01 GMT 49:13 68e62e2ade9a2a62c48ab2d8 false https://shows.acast.com/operations-unpacked/episodes/julia-dreblow 68e62e2ade9a2a62c48ab2d8 68aedb13352b565deb4f0fef julia-dreblow Hosts Victoria and Colin sit down and talk to Julia Dreblow about Sustainable Disclosure Requirements full 1 3 In this episode of Operations Unpacked, we’re joined by Julia Dreblow, founder of SRI Services and a leading voice in sustainable investment. Julia takes us through the purpose, evolution, and real-world impact of the Sustainable Disclosure Requirements (SDR) — exploring how these regulations are reshaping the UK investment landscape.


We unpack what SDR means for asset managers, advisers, and investors, how it builds on previous sustainability frameworks, and what it could mean for the future of responsible finance. Julia also shares her perspective on the challenges and opportunities that come with greater transparency and the shift towards genuinely sustainable outcomes.


Whether you’re an operations professional, sustainability specialist, or simply curious about the next chapter in responsible investment, this conversation offers clarity, context, and expert insight into one of the most significant regulatory changes in recent years.


🎧 Tune in to understand how the SDR is influencing the way we define, deliver, and disclose sustainability across financial services.

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]]> In this episode of Operations Unpacked, we’re joined by Julia Dreblow, founder of SRI Services and a leading voice in sustainable investment. Julia takes us through the purpose, evolution, and real-world impact of the Sustainable Disclosure Requirements (SDR) — exploring how these regulations are reshaping the UK investment landscape.


We unpack what SDR means for asset managers, advisers, and investors, how it builds on previous sustainability frameworks, and what it could mean for the future of responsible finance. Julia also shares her perspective on the challenges and opportunities that come with greater transparency and the shift towards genuinely sustainable outcomes.


Whether you’re an operations professional, sustainability specialist, or simply curious about the next chapter in responsible investment, this conversation offers clarity, context, and expert insight into one of the most significant regulatory changes in recent years.


🎧 Tune in to understand how the SDR is influencing the way we define, deliver, and disclose sustainability across financial services.

Hosted on Acast. See acast.com/privacy for more information.

]]> Beyond the Back Office - Amos Dadzie on Bridging Strategy and Execution Beyond the Back Office - Amos Dadzie on Bridging Strategy and Execution Tue, 23 Sep 2025 09:00:00 GMT 52:22 68c418138b1c6a482831fe07 false https://shows.acast.com/operations-unpacked/episodes/amos-dadzie 68c418138b1c6a482831fe07 68aedb13352b565deb4f0fef amos-dadzie Victoria Sena and Alan Burr talk to Amos Dadzie about his career full 1 2 In this episode of Operations Unpacked, hosts Victoria Sena and Alan Burr sit down with Amos Dadzie, Investment Operations Manager at Edentree Investment Management, to explore how operations can play a pivotal role in connecting strategy with execution.

Amos shares his perspective on moving beyond the perception of operations as purely a back-office function, highlighting the value of operational leaders in shaping organisational direction, enabling agility, and delivering measurable impact. From practical frameworks to real-world examples, this conversation unpacks how operations professionals can elevate their influence and help bridge the gap between vision and delivery.

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]]> In this episode of Operations Unpacked, hosts Victoria Sena and Alan Burr sit down with Amos Dadzie, Investment Operations Manager at Edentree Investment Management, to explore how operations can play a pivotal role in connecting strategy with execution.

Amos shares his perspective on moving beyond the perception of operations as purely a back-office function, highlighting the value of operational leaders in shaping organisational direction, enabling agility, and delivering measurable impact. From practical frameworks to real-world examples, this conversation unpacks how operations professionals can elevate their influence and help bridge the gap between vision and delivery.

Hosted on Acast. See acast.com/privacy for more information.

]]> <![CDATA[AI - Moving Beyond the 'What' to the 'How']]> Tue, 09 Sep 2025 09:00:00 GMT 45:16 68b6f79f7450e0cb41ff61e1 false https://shows.acast.com/operations-unpacked/episodes/ai-moving-beyond-the-what-to-the-how 68b6f79f7450e0cb41ff61e1 68aedb13352b565deb4f0fef ai-moving-beyond-the-what-to-the-how Victoria Sena and Kirit Teli chat to David Royle and Jamie Crossman-Smith about the future of AI full 1 1 Operations Unpacked, hosts Victoria Sena and Kirit Teli sit down with David Royle, CEO of Tanhill.ai, and Jamie Crossman-Smith, Founder of GATE Systems, for a candid conversation about AI in operations. Moving beyond the hype and the “what”, they delve into the “how”—how organisations can practically implement AI, overcome adoption challenges, and unlock real value. From strategy to execution, this episode offers actionable insights for leaders looking to make AI a meaningful part of their operations.

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]]> Operations Unpacked, hosts Victoria Sena and Kirit Teli sit down with David Royle, CEO of Tanhill.ai, and Jamie Crossman-Smith, Founder of GATE Systems, for a candid conversation about AI in operations. Moving beyond the hype and the “what”, they delve into the “how”—how organisations can practically implement AI, overcome adoption challenges, and unlock real value. From strategy to execution, this episode offers actionable insights for leaders looking to make AI a meaningful part of their operations.

Hosted on Acast. See acast.com/privacy for more information.

]]> Introducing Operations Unpacked Introducing Operations Unpacked Mon, 08 Sep 2025 21:04:32 GMT 2:14 68b6f695093397eb05d71de9 false https://shows.acast.com/operations-unpacked/episodes/introducing-operations-unpacked 68b6f695093397eb05d71de9 68aedb13352b565deb4f0fef introducing-operations-unpacked Victoria Sena and Colin Anderson introduce Operations Unpacked trailer 1 Operations Unpacked, hosts Victoria Sena and Colin Anderson warmly welcome listeners and introduce the show’s mission. They peel back the curtain on operational excellence, sharing what inspired the podcast and what kinds of deep-dive conversations—and real-world operational insights—audiences can expect in upcoming episodes. Their energy strikes a balance between inviting and insightful, setting the tone for a series that promises to unpack the mechanics behind effective operations in a clear and engaging way.

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]]> Operations Unpacked, hosts Victoria Sena and Colin Anderson warmly welcome listeners and introduce the show’s mission. They peel back the curtain on operational excellence, sharing what inspired the podcast and what kinds of deep-dive conversations—and real-world operational insights—audiences can expect in upcoming episodes. Their energy strikes a balance between inviting and insightful, setting the tone for a series that promises to unpack the mechanics behind effective operations in a clear and engaging way.

Hosted on Acast. See acast.com/privacy for more information.

]]>