60 acast.com The Staffing RecOps Podcast https://feeds.acast.com/public/shows/staffing-recops en Staffing RecOps Staffing,Recruitment,Temp,Temporary,Recruiting,Operations,Strategy Staffing RecOps

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]]>

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]]> false Staffing RecOps info+6400e1254ebfa800107c01e4@mg-eu.acast.com 6400e1254ebfa800107c01e4 staffing-recops episodic https://assets.pippa.io/shows/6400e1254ebfa800107c01e4/1751559148932-93ee62d2-04b3-4501-9120-6b5aeb7fd292.jpeg https://feeds.acast.com/public/shows/staffing-recops The Staffing RecOps Podcast Season 2, Episode 13: The 80/20 Rule of Staffing Firm Profitability with Ben Hansen Season 2, Episode 13: The 80/20 Rule of Staffing Firm Profitability with Ben Hansen Thu, 23 Oct 2025 15:00:00 GMT 25:42 68f8d7318f0e8b0d90c49200 false https://shows.acast.com/staffing-recops/episodes/68f8d7318f0e8b0d90c49200 68f8d7318f0e8b0d90c49200 6400e1254ebfa800107c01e4 Hosted by James Lawton full 2 13 In this episode, James Lawton speaks with Ben Hansen, The Profit Doctor, about the common traps scaling firms fall into, which he terms "Profititus"—solid revenue growth but flat net profitability. Drawing on his experience building a multi-million dollar staffing business, Ben advocates applying the Pareto principle (80/20 rule) to profitability, starting by eliminating the worst 20% of low-performing customers and employees. He emphasizes that for staffing and recruiting firms, the biggest profit leaks often come from straying outside their niche or "sweet spot" to fill challenging roles, and from a growth-obsessed psychology adopted from the VC-backed tech world. Ben encourages operations leaders to focus 20% of their energy on profitability and offers free resources to help identify and triage major profit leaks.


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies with high volume hiring with automation and AI.


More about Ben Hansen


Ben Hansen, known as The Profit Doctor, is an expert in helping businesses uncover profit leaks, fix inefficient operations, and scale sustainably. Through his flagship program, The Profit Accelerator, he helps business owners achieve an additional five points of net profitability in 90 days. Ben’s expertise centers on leveraging best practices—and learning from his own past mistakes—to optimize profitability in staffing, recruiting, and other service-based firms.


To learn more about the Profit Accelerator go to www.profitdoctor.com/accelerator 

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]]> In this episode, James Lawton speaks with Ben Hansen, The Profit Doctor, about the common traps scaling firms fall into, which he terms "Profititus"—solid revenue growth but flat net profitability. Drawing on his experience building a multi-million dollar staffing business, Ben advocates applying the Pareto principle (80/20 rule) to profitability, starting by eliminating the worst 20% of low-performing customers and employees. He emphasizes that for staffing and recruiting firms, the biggest profit leaks often come from straying outside their niche or "sweet spot" to fill challenging roles, and from a growth-obsessed psychology adopted from the VC-backed tech world. Ben encourages operations leaders to focus 20% of their energy on profitability and offers free resources to help identify and triage major profit leaks.


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies with high volume hiring with automation and AI.


More about Ben Hansen


Ben Hansen, known as The Profit Doctor, is an expert in helping businesses uncover profit leaks, fix inefficient operations, and scale sustainably. Through his flagship program, The Profit Accelerator, he helps business owners achieve an additional five points of net profitability in 90 days. Ben’s expertise centers on leveraging best practices—and learning from his own past mistakes—to optimize profitability in staffing, recruiting, and other service-based firms.


To learn more about the Profit Accelerator go to www.profitdoctor.com/accelerator 

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]]> Season 2, Episode 12: From Transactional to Strategic: How to Adopt a Project-Based Recruitment Model with Sean McNicholas Season 2, Episode 12: From Transactional to Strategic: How to Adopt a Project-Based Recruitment Model with Sean McNicholas Thu, 25 Sep 2025 15:00:00 GMT 22:37 68d3e778d5de959dc41d8ba5 false https://shows.acast.com/staffing-recops/episodes/68d3e778d5de959dc41d8ba5 68d3e778d5de959dc41d8ba5 6400e1254ebfa800107c01e4 Hosted by James Lawton full 2 12 In this episode, Sean McNicholas, Senior Commercial Manager at The OPRA Group, discusses the company’s shift from traditional transactional recruitment to a project-based model. This approach aims to align with a client's broader business goals, whether they are scaling up, launching new initiatives, or undergoing a transformation. Sean explains how this involves a comprehensive project implementation plan that includes market intelligence, talent mapping, and candidate attraction. The model emphasizes building a long-standing relationship with clients by providing continuous education and adapting to their evolving needs, rather than just filling a job.


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies with high volume hiring with automation and AI.


More about Sean McNicholas


Sean McNicholas is the Senior Commercial Manager at The OPRA Group, a recruitment specialist firm with over 35 years of experience. The OPRA Group offers a full range of people solutions, from recruitment and HR services to pre-employment screening and employee wellbeing. 

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]]> In this episode, Sean McNicholas, Senior Commercial Manager at The OPRA Group, discusses the company’s shift from traditional transactional recruitment to a project-based model. This approach aims to align with a client's broader business goals, whether they are scaling up, launching new initiatives, or undergoing a transformation. Sean explains how this involves a comprehensive project implementation plan that includes market intelligence, talent mapping, and candidate attraction. The model emphasizes building a long-standing relationship with clients by providing continuous education and adapting to their evolving needs, rather than just filling a job.


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies with high volume hiring with automation and AI.


More about Sean McNicholas


Sean McNicholas is the Senior Commercial Manager at The OPRA Group, a recruitment specialist firm with over 35 years of experience. The OPRA Group offers a full range of people solutions, from recruitment and HR services to pre-employment screening and employee wellbeing. 

Hosted on Acast. See acast.com/privacy for more information.

]]> Season 2, Episode 11: Buying Out the Investor: A Project Plan for Reclaiming Your Business with Stephanie Bateman Season 2, Episode 11: Buying Out the Investor: A Project Plan for Reclaiming Your Business with Stephanie Bateman Thu, 18 Sep 2025 17:00:00 GMT 28:54 68cab8135b840135eace5f98 false https://shows.acast.com/staffing-recops/episodes/68cab8135b840135eace5f98 68cab8135b840135eace5f98 6400e1254ebfa800107c01e4 Hosted by James Lawton full 2 11 Host James Lawton speaks with Stephanie Bateman, Owner and Managing Director of Educate Staffing, about the complex process of buying out her initial investor. Stephanie discusses the initial investment that launched the business, the support the investor provided in the early years , and her eventual decision to seek full ownership around year six or seven of the business. She shares a candid and practical look at navigating the process, including the emotional strain of a family-related business dispute , the high cost of legal battles , and the critical importance of settling out of court. Ultimately, Stephanie shares key project steps for a successful buyout, emphasizing the need to be fully prepared with financial data (EBITDA, costs, multiples) and a clear understanding of the shareholders agreement before entering negotiations.

The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies with high volume hiring with automation and AI.


More about Stephanie Bateman


Stephanie Bateman is the Owner and Managing Director of Educate Staffing, a trusted executive search consultancy predominantly serving schools across London. She successfully built the firm by prioritizing compliance, efficiency, and recruiter enablement. Her business journey began with a £50,000 investment from a family member, with an initial 50/50 split that later moved to a 60/40 split. After nine years in business, Stephanie successfully navigated the complex operational and personal project of buying out her investor to take full ownership of the company. She now uses her experience to share practical advice on business setup, growth, and the strategic planning required for investor buyouts.

Hosted on Acast. See acast.com/privacy for more information.

]]> Host James Lawton speaks with Stephanie Bateman, Owner and Managing Director of Educate Staffing, about the complex process of buying out her initial investor. Stephanie discusses the initial investment that launched the business, the support the investor provided in the early years , and her eventual decision to seek full ownership around year six or seven of the business. She shares a candid and practical look at navigating the process, including the emotional strain of a family-related business dispute , the high cost of legal battles , and the critical importance of settling out of court. Ultimately, Stephanie shares key project steps for a successful buyout, emphasizing the need to be fully prepared with financial data (EBITDA, costs, multiples) and a clear understanding of the shareholders agreement before entering negotiations.

The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies with high volume hiring with automation and AI.


More about Stephanie Bateman


Stephanie Bateman is the Owner and Managing Director of Educate Staffing, a trusted executive search consultancy predominantly serving schools across London. She successfully built the firm by prioritizing compliance, efficiency, and recruiter enablement. Her business journey began with a £50,000 investment from a family member, with an initial 50/50 split that later moved to a 60/40 split. After nine years in business, Stephanie successfully navigated the complex operational and personal project of buying out her investor to take full ownership of the company. She now uses her experience to share practical advice on business setup, growth, and the strategic planning required for investor buyouts.

Hosted on Acast. See acast.com/privacy for more information.

]]> Season 2, Episode 10: Why Device Management is Critical for Recruitment Firms with Richard Caldicott Season 2, Episode 10: Why Device Management is Critical for Recruitment Firms with Richard Caldicott Thu, 04 Sep 2025 12:00:00 GMT 26:28 68b7587aac09b9f6506c24a7 false https://shows.acast.com/staffing-recops/episodes/68b7587aac09b9f6506c24a7 68b7587aac09b9f6506c24a7 6400e1254ebfa800107c01e4 Hosted by James Lawton full 2 10 In this episode, James Lawton speaks with Richard Caldicott about a critical topic often overlooked by businesses—device management. Richard, a seasoned IT professional, explains how a lack of proper device management is a "real big miss," especially for recruitment firms that handle a lot of personal data. He discusses the importance of securing devices to protect against data loss from stolen laptops or phones and highlights how robust security practices can not only mitigate risk but also attract new clients by helping a business become more appealing. Richard also covers essential security measures like multi-factor authentication, data encryption, and geographical restrictions, emphasizing that a strong security ethos is a vital foundation for any growing business.


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies with high volume hiring with automation and AI.


More about Richard Caldicott


Richard Caldicott is a seasoned IT professional with more than 20 years of experience, including over eight years specializing in the recruitment sector. He is currently the Director of IT at La Fosse Associates and runs his own consulting firm, Caldicott Consulting. His firm provides a wide range of IT and technology services, from cloud migrations and infrastructure enhancements to CRM implementations and disaster recovery plans. Richard is notable for successfully migrating Henderson Scott's infrastructure to a cloud-first setup, completely eliminating their on-premise servers in 2021. Richard's expertise lies in helping businesses build a strong foundation for their IT and security, ensuring they are protected against modern data risks.

Hosted on Acast. See acast.com/privacy for more information.

]]> In this episode, James Lawton speaks with Richard Caldicott about a critical topic often overlooked by businesses—device management. Richard, a seasoned IT professional, explains how a lack of proper device management is a "real big miss," especially for recruitment firms that handle a lot of personal data. He discusses the importance of securing devices to protect against data loss from stolen laptops or phones and highlights how robust security practices can not only mitigate risk but also attract new clients by helping a business become more appealing. Richard also covers essential security measures like multi-factor authentication, data encryption, and geographical restrictions, emphasizing that a strong security ethos is a vital foundation for any growing business.


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies with high volume hiring with automation and AI.


More about Richard Caldicott


Richard Caldicott is a seasoned IT professional with more than 20 years of experience, including over eight years specializing in the recruitment sector. He is currently the Director of IT at La Fosse Associates and runs his own consulting firm, Caldicott Consulting. His firm provides a wide range of IT and technology services, from cloud migrations and infrastructure enhancements to CRM implementations and disaster recovery plans. Richard is notable for successfully migrating Henderson Scott's infrastructure to a cloud-first setup, completely eliminating their on-premise servers in 2021. Richard's expertise lies in helping businesses build a strong foundation for their IT and security, ensuring they are protected against modern data risks.

Hosted on Acast. See acast.com/privacy for more information.

]]> <![CDATA[Season 2, Episode 9: The Blueprint for Global Expansion: Lessons from MRG's India Launch with Matthew Evans]]> Thu, 28 Aug 2025 17:45:00 GMT 28:58 68adce51982c36846edd9e19 false https://shows.acast.com/staffing-recops/episodes/68adce51982c36846edd9e19 68adce51982c36846edd9e19 6400e1254ebfa800107c01e4 Hosted by James Lawton full 2 9 In this episode, Matthew Evans, Director at MRG, talks about the company's aggressive international expansion. Matthew discusses the strategic decision to open offices in Mumbai and Gurugram, India, a market he describes as "one of the, if not the fastest growing, real estate economies in the world." He shares insights on the unique challenges and opportunities of entering a new country, from navigating local regulations and building the right team to adapting recruitment processes for a massive volume of applicants. Matthew also offers advice for other businesses looking to go global, emphasizing the importance of strong local leadership and consistent branding.

The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies with high volume hiring with automation and AI.


More about Matthew Evans


Matthew Evans is a Director at MRG, a London-based executive search consultancy. He specializes in executive recruitment within the real estate, property, asset management, development, and construction sectors. Beyond his day-to-day responsibilities, Matthew has been a key driver behind MRG's successful international expansion. Under his guidance, the firm has established operations in several global markets, including Malaysia, the Middle East, Europe, and South Africa. 

Hosted on Acast. See acast.com/privacy for more information.

]]> In this episode, Matthew Evans, Director at MRG, talks about the company's aggressive international expansion. Matthew discusses the strategic decision to open offices in Mumbai and Gurugram, India, a market he describes as "one of the, if not the fastest growing, real estate economies in the world." He shares insights on the unique challenges and opportunities of entering a new country, from navigating local regulations and building the right team to adapting recruitment processes for a massive volume of applicants. Matthew also offers advice for other businesses looking to go global, emphasizing the importance of strong local leadership and consistent branding.

The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies with high volume hiring with automation and AI.


More about Matthew Evans


Matthew Evans is a Director at MRG, a London-based executive search consultancy. He specializes in executive recruitment within the real estate, property, asset management, development, and construction sectors. Beyond his day-to-day responsibilities, Matthew has been a key driver behind MRG's successful international expansion. Under his guidance, the firm has established operations in several global markets, including Malaysia, the Middle East, Europe, and South Africa. 

Hosted on Acast. See acast.com/privacy for more information.

]]> Season 2, Episode 8: Building Best-in-Class Client Programs with Claire Proudlove Season 2, Episode 8: Building Best-in-Class Client Programs with Claire Proudlove Thu, 21 Aug 2025 12:45:00 GMT 26:28 68a490cd73bf5b62988b2dc2 false https://shows.acast.com/staffing-recops/episodes/68a490cd73bf5b62988b2dc2 68a490cd73bf5b62988b2dc2 6400e1254ebfa800107c01e4 Hosted by James Lawton full 2 8 In this episode, we sit down with Claire Proudlove, Group Director of Client Program Services at The Serocor Group. With nearly three decades of experience in recruitment and workforce solutions, Claire has built and scaled client program services that unify multiple brands under one strategic vision. She shares how her team drives operational improvements, integrates recruitment technology, and partners with clients to create flexible, scalable talent solutions. Claire also discusses the future of talent services, the impact of AI, and what it takes to deliver best-in-class workforce programs.

The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies with high volume hiring with automation and AI.


More about Claire Proudlove


Claire Proudlove is the Group Director of Client Program Services at The Serocor Group, where she leads the design, delivery, and continuous improvement of client solutions across its family of brands. Over her 30-year career, Claire has progressed from front-line recruitment at Oracle to becoming a respected leader known for aligning complex workforce programs with evolving market needs. Her expertise spans contingent recruitment, RPO, MSP, bid management, and the integration of recruitment technology. Claire is passionate about building scalable, client-centric solutions that empower businesses to thrive in changing talent landscapes.

Hosted on Acast. See acast.com/privacy for more information.

]]> In this episode, we sit down with Claire Proudlove, Group Director of Client Program Services at The Serocor Group. With nearly three decades of experience in recruitment and workforce solutions, Claire has built and scaled client program services that unify multiple brands under one strategic vision. She shares how her team drives operational improvements, integrates recruitment technology, and partners with clients to create flexible, scalable talent solutions. Claire also discusses the future of talent services, the impact of AI, and what it takes to deliver best-in-class workforce programs.

The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies with high volume hiring with automation and AI.


More about Claire Proudlove


Claire Proudlove is the Group Director of Client Program Services at The Serocor Group, where she leads the design, delivery, and continuous improvement of client solutions across its family of brands. Over her 30-year career, Claire has progressed from front-line recruitment at Oracle to becoming a respected leader known for aligning complex workforce programs with evolving market needs. Her expertise spans contingent recruitment, RPO, MSP, bid management, and the integration of recruitment technology. Claire is passionate about building scalable, client-centric solutions that empower businesses to thrive in changing talent landscapes.

Hosted on Acast. See acast.com/privacy for more information.

]]> Season 2, Episode 7: Switching Recruiting Systems Without Losing Your Mind with Toby Briant Season 2, Episode 7: Switching Recruiting Systems Without Losing Your Mind with Toby Briant Thu, 14 Aug 2025 11:41:07 GMT 27:52 689cfa0166f126ae3f6301cd false https://shows.acast.com/staffing-recops/episodes/689cfa0166f126ae3f6301cd 689cfa0166f126ae3f6301cd 6400e1254ebfa800107c01e4 Hosted by James Lawton full 2 7 When Toby Briant, founder and managing director of Rutherford Briant Recruitment, decided to change the firm’s long-standing CRM and ATS provider, he knew the stakes were high. In this episode, Toby shares how his team evaluated the market, why vendor alignment with company values was as important as the technology itself, and what made their final choice the right fit. He dives into lessons on planning, delegation, post-implementation success, and the crucial role of customer service in long-term tech partnerships. Whether you’re a recruitment leader or a tech buyer, Toby’s story offers a roadmap for making big tech changes with minimal disruption.


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies with high volume hiring with automation and AI.


More about Toby Briant

Toby Briant is the founder and managing director of Rutherford Briant Recruitment, a multi-award-winning firm specializing in accountancy, finance, HR, and executive search across East Anglia and the Home Counties. Since launching the business in 2009 during the financial crisis, Toby has grown it into a respected, values-driven agency known for cultural fit, relationship building, and delivering top-tier talent. A championship-winning racing driver, Toby brings a performance-focused mindset to both the track and the boardroom. Under his leadership, Rutherford Briant has placed over 2,500 candidates and built enduring partnerships with clients and suppliers alike.



Hosted on Acast. See acast.com/privacy for more information.

]]> When Toby Briant, founder and managing director of Rutherford Briant Recruitment, decided to change the firm’s long-standing CRM and ATS provider, he knew the stakes were high. In this episode, Toby shares how his team evaluated the market, why vendor alignment with company values was as important as the technology itself, and what made their final choice the right fit. He dives into lessons on planning, delegation, post-implementation success, and the crucial role of customer service in long-term tech partnerships. Whether you’re a recruitment leader or a tech buyer, Toby’s story offers a roadmap for making big tech changes with minimal disruption.


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies with high volume hiring with automation and AI.


More about Toby Briant

Toby Briant is the founder and managing director of Rutherford Briant Recruitment, a multi-award-winning firm specializing in accountancy, finance, HR, and executive search across East Anglia and the Home Counties. Since launching the business in 2009 during the financial crisis, Toby has grown it into a respected, values-driven agency known for cultural fit, relationship building, and delivering top-tier talent. A championship-winning racing driver, Toby brings a performance-focused mindset to both the track and the boardroom. Under his leadership, Rutherford Briant has placed over 2,500 candidates and built enduring partnerships with clients and suppliers alike.



Hosted on Acast. See acast.com/privacy for more information.

]]> Season 2, Episode 6: Building the Foundation for the Future with Tom Beastall Season 2, Episode 6: Building the Foundation for the Future with Tom Beastall Thu, 07 Aug 2025 13:22:11 GMT 37:04 6894a86bf9482328d0a2d46c false https://shows.acast.com/staffing-recops/episodes/6894a86bf9482328d0a2d46c 6894a86bf9482328d0a2d46c 6400e1254ebfa800107c01e4 Hosted by James Lawton full 2 6 In this episode, we’re joined by Tom Beastall, Executive Director at Rullion, a UK-based recruitment agency with deep roots and ambitious plans. Tom shares the story behind Rullion’s sweeping technology transformation—from proprietary legacy systems to a flexible, cloud-first architecture. We unpack the leadership lessons learned along the way, including the political dynamics of driving internal change, why overcommunication is key, and how to balance customization with off-the-shelf solutions.

Tom’s thoughtful, strategic approach to change management offers valuable takeaways for any leader navigating digital transformation at scale.


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies with high volume hiring with automation and AI.


More about Tom Beastall

Tom Beastall is Executive Director at Rullion, a privately owned UK recruitment agency founded in 1978. With over two decades of experience at Rullion, Tom has risen through the ranks from client information manager to IT leader, spearheading company-wide technology and process transformations. Known for his strategic vision and people-centric approach, Tom completed a technical leadership program at UC Berkeley Haas during the pandemic, deepening his understanding of influence, stakeholder engagement, and organizational psychology. He’s passionate about building scalable, resilient systems—and cultures—that enable growth and creativity across the business.

Hosted on Acast. See acast.com/privacy for more information.

]]> In this episode, we’re joined by Tom Beastall, Executive Director at Rullion, a UK-based recruitment agency with deep roots and ambitious plans. Tom shares the story behind Rullion’s sweeping technology transformation—from proprietary legacy systems to a flexible, cloud-first architecture. We unpack the leadership lessons learned along the way, including the political dynamics of driving internal change, why overcommunication is key, and how to balance customization with off-the-shelf solutions.

Tom’s thoughtful, strategic approach to change management offers valuable takeaways for any leader navigating digital transformation at scale.


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies with high volume hiring with automation and AI.


More about Tom Beastall

Tom Beastall is Executive Director at Rullion, a privately owned UK recruitment agency founded in 1978. With over two decades of experience at Rullion, Tom has risen through the ranks from client information manager to IT leader, spearheading company-wide technology and process transformations. Known for his strategic vision and people-centric approach, Tom completed a technical leadership program at UC Berkeley Haas during the pandemic, deepening his understanding of influence, stakeholder engagement, and organizational psychology. He’s passionate about building scalable, resilient systems—and cultures—that enable growth and creativity across the business.

Hosted on Acast. See acast.com/privacy for more information.

]]> Season 2, Episode 5: Remote by Design: How Mason Barendrecht Built a Global Tech Talent Firm from Scratch with Mason Barendrecht Season 2, Episode 5: Remote by Design: How Mason Barendrecht Built a Global Tech Talent Firm from Scratch with Mason Barendrecht Thu, 31 Jul 2025 13:36:40 GMT 19:45 688b71686bbbf6afc75b1370 false https://shows.acast.com/staffing-recops/episodes/688b71686bbbf6afc75b1370 688b71686bbbf6afc75b1370 6400e1254ebfa800107c01e4 Hosted by James Lawton full 2 5 In this episode, Mason Barendrecht, Director if Technology and Systems at Hales Group, discusses the role of AI in business development. Mason shares how his team is using AI tools and large language models to surface warm leads, deliver contextual prospecting insights, and help recruiters shift their focus from cold outreach to high-impact relationship building. He breaks down how Hales piloted and fine-tuned this AI-powered process, why data cleanliness still matters, and how technology can free up recruiters to do what they do best—connect with people. If you’re evaluating AI for lead generation in the recruitment industry, this one’s packed with practical takeaways.


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies with high volume hiring with automation and AI.


More about Mason Barendrecht

Mason Barendrecht is the Director of Technology and Systems at Hales Group, where he leads the firm’s digital strategy across its recruitment and healthcare divisions. With a background in systems implementation and operational efficiency, Mason is now focused on harnessing AI to drive smarter business development and recruiter enablement. He’s passionate about building technology that empowers people—not replaces them.

Hosted on Acast. See acast.com/privacy for more information.

]]> In this episode, Mason Barendrecht, Director if Technology and Systems at Hales Group, discusses the role of AI in business development. Mason shares how his team is using AI tools and large language models to surface warm leads, deliver contextual prospecting insights, and help recruiters shift their focus from cold outreach to high-impact relationship building. He breaks down how Hales piloted and fine-tuned this AI-powered process, why data cleanliness still matters, and how technology can free up recruiters to do what they do best—connect with people. If you’re evaluating AI for lead generation in the recruitment industry, this one’s packed with practical takeaways.


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies with high volume hiring with automation and AI.


More about Mason Barendrecht

Mason Barendrecht is the Director of Technology and Systems at Hales Group, where he leads the firm’s digital strategy across its recruitment and healthcare divisions. With a background in systems implementation and operational efficiency, Mason is now focused on harnessing AI to drive smarter business development and recruiter enablement. He’s passionate about building technology that empowers people—not replaces them.

Hosted on Acast. See acast.com/privacy for more information.

]]> Season 2, Episode 4: Automate to Accelerate: Scaling Operations and Building a Future-Ready Staffing Business with Glyn Blaize Season 2, Episode 4: Automate to Accelerate: Scaling Operations and Building a Future-Ready Staffing Business with Glyn Blaize Thu, 24 Jul 2025 16:12:30 GMT 26:11 68825b272a38d6f5cb56ce88 false https://shows.acast.com/staffing-recops/episodes/68825b272a38d6f5cb56ce88 68825b272a38d6f5cb56ce88 6400e1254ebfa800107c01e4 Hosted by James Lawton full 2 4 In this episode, Glyn Blaize, COO at La Fosse Associates, shares the story of how he transformed two staffing businesses by designing and implementing scalable, fully automated systems across HR, finance, and delivery. Glyn reveals how he helped one firm grow from 200 to over 1,000 employees by connecting recruitment to onboarding, payroll, and ERP systems — all without ballooning the ops team. At La Fosse, he’s now retrofitting automation into a fast-paced, multidivisional firm and setting up a PMO to drive innovation from within. Glyn dives into lessons learned around agile project management, avoiding scope creep, mapping processes before automating, and building internal buy-in for operational change. A must-listen for staffing leaders ready to future-proof their back office and scale smarter.


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies with high volume hiring with automation and AI.

Hosted on Acast. See acast.com/privacy for more information.

]]> In this episode, Glyn Blaize, COO at La Fosse Associates, shares the story of how he transformed two staffing businesses by designing and implementing scalable, fully automated systems across HR, finance, and delivery. Glyn reveals how he helped one firm grow from 200 to over 1,000 employees by connecting recruitment to onboarding, payroll, and ERP systems — all without ballooning the ops team. At La Fosse, he’s now retrofitting automation into a fast-paced, multidivisional firm and setting up a PMO to drive innovation from within. Glyn dives into lessons learned around agile project management, avoiding scope creep, mapping processes before automating, and building internal buy-in for operational change. A must-listen for staffing leaders ready to future-proof their back office and scale smarter.


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies with high volume hiring with automation and AI.

Hosted on Acast. See acast.com/privacy for more information.

]]> Season 2, Episode 3: Careers in the Cloud: Turning Lockdown into a Launchpad for Brand Growth with Kate Harding Season 2, Episode 3: Careers in the Cloud: Turning Lockdown into a Launchpad for Brand Growth with Kate Harding Thu, 17 Jul 2025 20:40:24 GMT 29:55 68795d7b6fb6cef50f49b47d false https://shows.acast.com/staffing-recops/episodes/68795d7b6fb6cef50f49b47d 68795d7b6fb6cef50f49b47d 6400e1254ebfa800107c01e4 Hosted by James Lawton full 2 3 In this episode, Kate Harding, Marketing Manager at Montreal Associates, shares how she built a vibrant, personality-driven recruitment brand as a one-woman marketing department. She takes us behind the scenes of launching Careers in the Cloud, the agency’s flagship tech podcast, born during lockdown as a way to engage candidates and clients in an authentic, value-driven way. Kate explains how she leveraged video, studios, and short-form content to grow reach, measured success through brand awareness rather than conversions, and repurposed content strategically. She offers candid advice for staffing firms considering their own podcast — from finding the right host to managing resources and keeping the focus on audience value.


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies with high volume hiring with automation and AI.



Hosted on Acast. See acast.com/privacy for more information.

]]> In this episode, Kate Harding, Marketing Manager at Montreal Associates, shares how she built a vibrant, personality-driven recruitment brand as a one-woman marketing department. She takes us behind the scenes of launching Careers in the Cloud, the agency’s flagship tech podcast, born during lockdown as a way to engage candidates and clients in an authentic, value-driven way. Kate explains how she leveraged video, studios, and short-form content to grow reach, measured success through brand awareness rather than conversions, and repurposed content strategically. She offers candid advice for staffing firms considering their own podcast — from finding the right host to managing resources and keeping the focus on audience value.


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies with high volume hiring with automation and AI.



Hosted on Acast. See acast.com/privacy for more information.

]]> Season 2, Episode 2: Big Bang Change: Transforming Recruitment Systems with Sam Porter Season 2, Episode 2: Big Bang Change: Transforming Recruitment Systems with Sam Porter Thu, 10 Jul 2025 14:30:00 GMT 21:31 6870197b0ef80816fbcaadb8 false https://shows.acast.com/staffing-recops/episodes/6870197b0ef80816fbcaadb8 6870197b0ef80816fbcaadb8 6400e1254ebfa800107c01e4 Hosted by James Lawton full 2 2 In this episode, Sam Porter, IT Director at Morgan Hunt, shares the story of a sweeping digital transformation in their staffing operations. Facing fragmented systems and rising pressures from AI and automation, Sam and his team undertook a full overhaul of their CRM, onboarding, and pay-and-bill platforms — all at once in a “big bang” approach. He explains how they used a detailed time and motion study to uncover inefficiencies, engaged every department to shape the new systems, and balanced ambition with stability during implementation. Sam offers valuable lessons about prioritizing ROI, managing change, and sustaining momentum beyond go-live.


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies with high volume hiring with automation and AI.


More about Sam Porter

Sam Porter is the IT Director at Morgan Hunt, a leading staffing and recruitment firm specializing in the public sector. With a background in IT leadership, Sam has spearheaded transformative technology initiatives, including a company-wide overhaul of core systems to leverage AI, automation, and data-driven efficiency. He is passionate about aligning technology with business goals to empower teams and improve operational performance.

Hosted on Acast. See acast.com/privacy for more information.

]]> In this episode, Sam Porter, IT Director at Morgan Hunt, shares the story of a sweeping digital transformation in their staffing operations. Facing fragmented systems and rising pressures from AI and automation, Sam and his team undertook a full overhaul of their CRM, onboarding, and pay-and-bill platforms — all at once in a “big bang” approach. He explains how they used a detailed time and motion study to uncover inefficiencies, engaged every department to shape the new systems, and balanced ambition with stability during implementation. Sam offers valuable lessons about prioritizing ROI, managing change, and sustaining momentum beyond go-live.


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies with high volume hiring with automation and AI.


More about Sam Porter

Sam Porter is the IT Director at Morgan Hunt, a leading staffing and recruitment firm specializing in the public sector. With a background in IT leadership, Sam has spearheaded transformative technology initiatives, including a company-wide overhaul of core systems to leverage AI, automation, and data-driven efficiency. He is passionate about aligning technology with business goals to empower teams and improve operational performance.

Hosted on Acast. See acast.com/privacy for more information.

]]> Season 2, Episode 1: The Journey of Going From Manual Hiring to AI Powered with John Gargan Season 2, Episode 1: The Journey of Going From Manual Hiring to AI Powered with John Gargan Thu, 03 Jul 2025 15:59:58 GMT 21:27 6866a528ff9611e70d73944a false https://shows.acast.com/staffing-recops/episodes/6866a528ff9611e70d73944a 6866a528ff9611e70d73944a 6400e1254ebfa800107c01e4 Hosted by James Lawton full 2 1 In this episode, James sits down with John Gargan, Head of Operations at Manpower Northern Ireland, to discuss how they transformed a highly manual hiring process by integrating AI. The conversation explores how this shift streamlined operations and boosted recruiter productivity.


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies with high volume hiring with automation and AI.




More about John Gargan

John Gargan is the regional manager at Manpower UK. He currently managing a portfolio of 38 client accounts in Northern Ireland, with end-to-end ownership of team performance, commercial outcomes, and stakeholder engagement.





We want to talk to you

Wherever you are in the world, if you work for a high volume staffing and/or recruitment firm then we want to talk to you! So do not hesitate to reach out to us if you would like to be on the podcast.



The Staffing RecOps Podcast is sponsored by Sense.

Hosted on Acast. See acast.com/privacy for more information.

]]> In this episode, James sits down with John Gargan, Head of Operations at Manpower Northern Ireland, to discuss how they transformed a highly manual hiring process by integrating AI. The conversation explores how this shift streamlined operations and boosted recruiter productivity.


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies with high volume hiring with automation and AI.




More about John Gargan

John Gargan is the regional manager at Manpower UK. He currently managing a portfolio of 38 client accounts in Northern Ireland, with end-to-end ownership of team performance, commercial outcomes, and stakeholder engagement.





We want to talk to you

Wherever you are in the world, if you work for a high volume staffing and/or recruitment firm then we want to talk to you! So do not hesitate to reach out to us if you would like to be on the podcast.



The Staffing RecOps Podcast is sponsored by Sense.

Hosted on Acast. See acast.com/privacy for more information.

]]> Introducing The Staffing RecOps Podcast Introducing The Staffing RecOps Podcast Tue, 01 Jul 2025 04:30:00 GMT 2:32 686e46e9ea74e132fb15637d false https://shows.acast.com/staffing-recops/episodes/686e46e9ea74e132fb15637d 686e46e9ea74e132fb15637d 6400e1254ebfa800107c01e4 Hosted by James Lawton trailer 2

Hosted on Acast. See acast.com/privacy for more information.

]]>

Hosted on Acast. See acast.com/privacy for more information.

]]> Episode 25: Dive into the highlights of the past quarter - with James Lawton Episode 25: Dive into the highlights of the past quarter - with James Lawton Thu, 04 Jan 2024 13:00:09 GMT 11:54 6596798ab8861d0016565609 false https://shows.acast.com/staffing-recops/episodes/6596798ab8861d0016565609 6596798ab8861d0016565609 6400e1254ebfa800107c01e4 Hosted by James Lawton full 1 25 In today’s episode, our host and founder James takes a moment to reflect on the incredible journey we've had on The Staffing RecOps Podcast and we dive into the highlights of the past quarter.


Throughout the quarter, we had the pleasure of hosting 4 amazing guests, Mason Barendrecht, Frank Gullo, Martin Allen and Michael Whitmer. A recurring theme in our conversations was automation in the recruitment landscape. Our guests, representing various recruitment firms, provided valuable insights into the different stages of their automation transformations.


As we look back on the past quarter and year, we are grateful for the knowledge shared by our guests and the support of our dedicated listeners. Thank you for being a part of The Staffing RecOps Podcast community.


More about James Lawton

The SROP is hosted and founded by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.

Hosted on Acast. See acast.com/privacy for more information.

]]> In today’s episode, our host and founder James takes a moment to reflect on the incredible journey we've had on The Staffing RecOps Podcast and we dive into the highlights of the past quarter.


Throughout the quarter, we had the pleasure of hosting 4 amazing guests, Mason Barendrecht, Frank Gullo, Martin Allen and Michael Whitmer. A recurring theme in our conversations was automation in the recruitment landscape. Our guests, representing various recruitment firms, provided valuable insights into the different stages of their automation transformations.


As we look back on the past quarter and year, we are grateful for the knowledge shared by our guests and the support of our dedicated listeners. Thank you for being a part of The Staffing RecOps Podcast community.


More about James Lawton

The SROP is hosted and founded by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.

Hosted on Acast. See acast.com/privacy for more information.

]]> Episode 24: Using AI for data and experimenting - with Michael Whitmer Episode 24: Using AI for data and experimenting - with Michael Whitmer Tue, 19 Dec 2023 13:00:20 GMT 22:39 65816241a0b5970017c00499 false https://shows.acast.com/staffing-recops/episodes/65816241a0b5970017c00499 65816241a0b5970017c00499 6400e1254ebfa800107c01e4 Hosted by James Lawton full 1 24 In this new episode, James talked with Michael from RGF Staffing about all things AI and data related. Michael talked about leveraging AI in matching, using tools in deep learning and natural language to manage both active candidates and to match passive candidates with open job opportunities. They are utilizing boolean search strings and refining them by examining skills in their taxonomy of data, thereby honing the search with automated enhanced searches. 


They are currently experimenting with Large Language Models (LLM) on enterprise licenses instead of publicly OpenAI data models, but they don't know where this will lead yet.


The top 3 tips Michael shared with us are get your data clean, experiment and don't be afraid to fail and learn from this.


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.


More about Michael Whitmer

Michael Whitmer is Global CIO at RGF Staffing. RGF Staffing is one of the world's largest providers of HR services.

Every day around 265,000 people are employed through the network of RGF Staffing at companies and institutions across the world.


We want to talk to you

Wherever you are in the world, if you work for a high volume staffing and/or recruitment firm then we want to talk to you! So do not hesitate to reach out to us if you would like to be on the podcast.



The Staffing RecOps Podcast is sponsored by Mployee.


Hosted on Acast. See acast.com/privacy for more information.

]]> In this new episode, James talked with Michael from RGF Staffing about all things AI and data related. Michael talked about leveraging AI in matching, using tools in deep learning and natural language to manage both active candidates and to match passive candidates with open job opportunities. They are utilizing boolean search strings and refining them by examining skills in their taxonomy of data, thereby honing the search with automated enhanced searches. 


They are currently experimenting with Large Language Models (LLM) on enterprise licenses instead of publicly OpenAI data models, but they don't know where this will lead yet.


The top 3 tips Michael shared with us are get your data clean, experiment and don't be afraid to fail and learn from this.


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.


More about Michael Whitmer

Michael Whitmer is Global CIO at RGF Staffing. RGF Staffing is one of the world's largest providers of HR services.

Every day around 265,000 people are employed through the network of RGF Staffing at companies and institutions across the world.


We want to talk to you

Wherever you are in the world, if you work for a high volume staffing and/or recruitment firm then we want to talk to you! So do not hesitate to reach out to us if you would like to be on the podcast.



The Staffing RecOps Podcast is sponsored by Mployee.


Hosted on Acast. See acast.com/privacy for more information.

]]> Episode 23: Leveraging available data - with Martin Allen Episode 23: Leveraging available data - with Martin Allen Tue, 21 Nov 2023 12:00:03 GMT 20:00 655b339764b708001268198f false https://shows.acast.com/staffing-recops/episodes/655b339764b708001268198f 655b339764b708001268198f 6400e1254ebfa800107c01e4 Hosted by James Lawton full 1 23 In this new episode, James talked with Martin about the significance of treating data as a valuable asset, emphasizing the importance of thoughtful consideration regarding its input and utilization, rather than merely viewing it as a byproduct of output. Martin advised that we need to start with why, why and what are we looking to achieve and very importantly how do we deliver on it.


Martin shed light on the potential insights that can be derived from leveraging the data accessible to recruitment agencies. He highlighted how harnessing this data can not only provide valuable information but also enhance the overall value we offer to our clients.

The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.


More about Martin Allen

Martin Allen is a reference and master data modernisation consultant freelancer. 


Martin is a highly-experienced and pro-active reference and master data modernisation consultant / Senior Programme Manager. He has a successful background in B2B, B2C, telecomunications, retail, real estate, travel, financial services, defence, consulting, central and local governments.

Hosted on Acast. See acast.com/privacy for more information.

]]> In this new episode, James talked with Martin about the significance of treating data as a valuable asset, emphasizing the importance of thoughtful consideration regarding its input and utilization, rather than merely viewing it as a byproduct of output. Martin advised that we need to start with why, why and what are we looking to achieve and very importantly how do we deliver on it.


Martin shed light on the potential insights that can be derived from leveraging the data accessible to recruitment agencies. He highlighted how harnessing this data can not only provide valuable information but also enhance the overall value we offer to our clients.

The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.


More about Martin Allen

Martin Allen is a reference and master data modernisation consultant freelancer. 


Martin is a highly-experienced and pro-active reference and master data modernisation consultant / Senior Programme Manager. He has a successful background in B2B, B2C, telecomunications, retail, real estate, travel, financial services, defence, consulting, central and local governments.

Hosted on Acast. See acast.com/privacy for more information.

]]> Episode 22: Having an AI policy - with Frank Gullo Episode 22: Having an AI policy - with Frank Gullo Tue, 07 Nov 2023 13:00:00 GMT 19:49 654a0161cce18a00121e78ed false https://shows.acast.com/staffing-recops/episodes/654a0161cce18a00121e78ed 654a0161cce18a00121e78ed 6400e1254ebfa800107c01e4 Hosted by James Lawton full 1 22 In this new episode, James talked with Frank about the shift in organisational focus since Nov 2022, and the excitement and the concerns around AI. Frank talked about the need to understand the business strategy and the problems that need to be solved before thinking about where to invest in AI. Assessing what resources are available to the business, and what the use cases are. Frank talked about the importance of governance, privacy and security, and having an AI policy.


More about Frank Gullo

Frank Gullo is Chief Technology Officer at Aleron. Aleron is a global workforce and business solutions company that builds relationships, connects people, and empowers the workplace. An industry leader since 1957, Aleron specializes in total talent solutions, workforce management, IT services, and more.


Extra sources and reading material provided by Frank

Economist and writer Tyler Cowen https://marginalrevolution.com/marginalrevolution/2023/08/ai-update.html

Business Consultant Melissa Copeland https://www.linkedin.com/pulse/elephant-room-one-wants-admit-what-dont-know-ai-melissa-copeland/


Reading material

How to Create the Best ChatGPT Policies: https://www.shrm.org/resourcesandtools/hr-topics/technology/pages/how-to-create-the-best-chatgpt-policies-.aspx?mkt_tok=ODIzLVRXUy05ODQAAAGNZB7EstpQ7CYs4da-Wjimt7P64ppD-v-qVb9HK6Y5P9BcG-lnicb8gSbuv38arvmgJ_kqzxrqb1rfdpovaBQep-JezNSrUsie-88PUrMRligFwY_S 

The A-Z of AI: 30 terms you need to understand artificial intelligence: https://www.bbc.com/future/article/20230717-what-you-should-know-about-artificial-intelligence-from-a-z

Buying AI? The questions HR leaders should be able to answer: https://hrexecutive.com/buying-ai-questions-hr-leaders-should-be-able-to-answer-ai-governance/?oly_enc_id=8242I6865212B1M 

Generative AI tips and warnings from 5 providers: https://www.ciodive.com/news/Generative-AI-myths-tips-tricks-adoption/691496/ 

How Generative AI Will Transform Your Industry: https://www.gartner.com/en/webinar/534330/1202251

Hosted on Acast. See acast.com/privacy for more information.

]]> In this new episode, James talked with Frank about the shift in organisational focus since Nov 2022, and the excitement and the concerns around AI. Frank talked about the need to understand the business strategy and the problems that need to be solved before thinking about where to invest in AI. Assessing what resources are available to the business, and what the use cases are. Frank talked about the importance of governance, privacy and security, and having an AI policy.


More about Frank Gullo

Frank Gullo is Chief Technology Officer at Aleron. Aleron is a global workforce and business solutions company that builds relationships, connects people, and empowers the workplace. An industry leader since 1957, Aleron specializes in total talent solutions, workforce management, IT services, and more.


Extra sources and reading material provided by Frank

Economist and writer Tyler Cowen https://marginalrevolution.com/marginalrevolution/2023/08/ai-update.html

Business Consultant Melissa Copeland https://www.linkedin.com/pulse/elephant-room-one-wants-admit-what-dont-know-ai-melissa-copeland/


Reading material

How to Create the Best ChatGPT Policies: https://www.shrm.org/resourcesandtools/hr-topics/technology/pages/how-to-create-the-best-chatgpt-policies-.aspx?mkt_tok=ODIzLVRXUy05ODQAAAGNZB7EstpQ7CYs4da-Wjimt7P64ppD-v-qVb9HK6Y5P9BcG-lnicb8gSbuv38arvmgJ_kqzxrqb1rfdpovaBQep-JezNSrUsie-88PUrMRligFwY_S 

The A-Z of AI: 30 terms you need to understand artificial intelligence: https://www.bbc.com/future/article/20230717-what-you-should-know-about-artificial-intelligence-from-a-z

Buying AI? The questions HR leaders should be able to answer: https://hrexecutive.com/buying-ai-questions-hr-leaders-should-be-able-to-answer-ai-governance/?oly_enc_id=8242I6865212B1M 

Generative AI tips and warnings from 5 providers: https://www.ciodive.com/news/Generative-AI-myths-tips-tricks-adoption/691496/ 

How Generative AI Will Transform Your Industry: https://www.gartner.com/en/webinar/534330/1202251

Hosted on Acast. See acast.com/privacy for more information.

]]> Episode 21: Data, data quality and data migration - with Mason Barendrecht Episode 21: Data, data quality and data migration - with Mason Barendrecht Tue, 10 Oct 2023 12:00:33 GMT 19:47 65240dae5d84810012257869 false https://shows.acast.com/staffing-recops/episodes/65240dae5d84810012257869 65240dae5d84810012257869 6400e1254ebfa800107c01e4 Hosted by James Lawton full 1 21 In this new episode, James talked with Mason about data, the quality of data, and migrating that data. Mason specified the key challenges for this; volume, complexity & ensuring have the right data. The importance of making sure the data you migrate into your new system is relevant, so clean the data before the move.


Retention of data is always Mason's biggest concern and perceived risk, which is part of why Hales Group are moving from a legacy server based solution into the cloud. Mason's last tip for anyone about to conduct a data migration themselves is to create a Checklist before they start!

The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.


More about Mason Barendrecht

Mason Barendrecht is Director of Technology and Systems at Hales Group


Hales Group Ltd is one of the UK's leading home care providers and staffing businesses, delivering recruitment services to a wide range of sectors throughout the UK. 

Hosted on Acast. See acast.com/privacy for more information.

]]> In this new episode, James talked with Mason about data, the quality of data, and migrating that data. Mason specified the key challenges for this; volume, complexity & ensuring have the right data. The importance of making sure the data you migrate into your new system is relevant, so clean the data before the move.


Retention of data is always Mason's biggest concern and perceived risk, which is part of why Hales Group are moving from a legacy server based solution into the cloud. Mason's last tip for anyone about to conduct a data migration themselves is to create a Checklist before they start!

The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.


More about Mason Barendrecht

Mason Barendrecht is Director of Technology and Systems at Hales Group


Hales Group Ltd is one of the UK's leading home care providers and staffing businesses, delivering recruitment services to a wide range of sectors throughout the UK. 

Hosted on Acast. See acast.com/privacy for more information.

]]> <![CDATA[Episode 20: Quarterly recap about customer & candidate care, automation & messaging - with James Lawton]]> Tue, 26 Sep 2023 13:00:00 GMT 6:55 65128f78b881780011ba9c5a false https://shows.acast.com/staffing-recops/episodes/65128f78b881780011ba9c5a 65128f78b881780011ba9c5a 6400e1254ebfa800107c01e4 Hosted by James Lawton full 1 20 In today's episode, James recaps on the last quarter where he talked about customer & candidate care, automation & messaging with the SROP guests. 


The idea behind the Staffing RecOps Podcast is that by interviewing professionals from high volume staffing & recruitment firms about the operations strategies and business processes they have implemented or are implementing, why they did it and how, we can obtain and share insights for other staffing & recruitment professionals about to embark on similar projects.


If you haven't already done so, do go back and listen to the individual episodes! 


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.


Plans for next quarter

Next quarter we will be focusing on Data & Security, Automation & Artificial Intelligence. We predominantly interview professionals from the UK and the US, but would love to hear from professionals in our industry from other regions.


So if you are based somewhere other than the UK or the USA, and you work in strategic management or are operational please do reach out.

Hosted on Acast. See acast.com/privacy for more information.

]]> In today's episode, James recaps on the last quarter where he talked about customer & candidate care, automation & messaging with the SROP guests. 


The idea behind the Staffing RecOps Podcast is that by interviewing professionals from high volume staffing & recruitment firms about the operations strategies and business processes they have implemented or are implementing, why they did it and how, we can obtain and share insights for other staffing & recruitment professionals about to embark on similar projects.


If you haven't already done so, do go back and listen to the individual episodes! 


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.


Plans for next quarter

Next quarter we will be focusing on Data & Security, Automation & Artificial Intelligence. We predominantly interview professionals from the UK and the US, but would love to hear from professionals in our industry from other regions.


So if you are based somewhere other than the UK or the USA, and you work in strategic management or are operational please do reach out.

Hosted on Acast. See acast.com/privacy for more information.

]]> Episode 19: Moving from one marketing automation tool to another - with Graham Halewood Episode 19: Moving from one marketing automation tool to another - with Graham Halewood Tue, 12 Sep 2023 13:00:00 GMT 20:45 650015f2ae641f00105a9ac8 false https://shows.acast.com/staffing-recops/episodes/650015f2ae641f00105a9ac8 650015f2ae641f00105a9ac8 6400e1254ebfa800107c01e4 Hosted by James Lawton full 1 19 In this new episode, James talked with Graham about moving from one marketing automation tool to another, evolving the way of engaging with talent based on behavioural marketing and connecting with candidates at a moment in time using trigger points to deliver relevant marketing.


They also talked about issues with data, the importance of data quality, potential process change and the human factor with that transformational change.


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.


More about Graham Halewood

Graham Halewood is Chief Operations Officer at BMS Performance. 


BMS Performance have been delivering recruitment solutions since 1990. They wanted to create a business that is focused on the needs of their clients and candidates, delivering first class results with quality service. 

Hosted on Acast. See acast.com/privacy for more information.

]]> In this new episode, James talked with Graham about moving from one marketing automation tool to another, evolving the way of engaging with talent based on behavioural marketing and connecting with candidates at a moment in time using trigger points to deliver relevant marketing.


They also talked about issues with data, the importance of data quality, potential process change and the human factor with that transformational change.


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.


More about Graham Halewood

Graham Halewood is Chief Operations Officer at BMS Performance. 


BMS Performance have been delivering recruitment solutions since 1990. They wanted to create a business that is focused on the needs of their clients and candidates, delivering first class results with quality service. 

Hosted on Acast. See acast.com/privacy for more information.

]]> Episode 18: Automated messages and project management - with Matt Dickens Episode 18: Automated messages and project management - with Matt Dickens Tue, 29 Aug 2023 13:00:10 GMT 23:06 64ec9984116ab1001131d912 false https://shows.acast.com/staffing-recops/episodes/64ec9984116ab1001131d912 64ec9984116ab1001131d912 6400e1254ebfa800107c01e4 Hosted by James Lawton full 1 18 In this new episode, James talked with Matt about how Astute started 5 years ago with a vendor in the automated messaging space. The catalyst of that project was the introduction of GDPR in 2018. 


They also talked about the importance of project management. Mapping out the process in detail, what messages are sent manually and having the right person or team run the project. 

The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.


More about Matt Dickens

Matt Dickens is director at Astute Technical Recruitment. 


Astute is an award-winning technical recruitment consultancy established in 2006. They are proud to have built an industry leading business focusing on the provision of high-calibre contract and permanent staff worldwide.

Hosted on Acast. See acast.com/privacy for more information.

]]> In this new episode, James talked with Matt about how Astute started 5 years ago with a vendor in the automated messaging space. The catalyst of that project was the introduction of GDPR in 2018. 


They also talked about the importance of project management. Mapping out the process in detail, what messages are sent manually and having the right person or team run the project. 

The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.


More about Matt Dickens

Matt Dickens is director at Astute Technical Recruitment. 


Astute is an award-winning technical recruitment consultancy established in 2006. They are proud to have built an industry leading business focusing on the provision of high-calibre contract and permanent staff worldwide.

Hosted on Acast. See acast.com/privacy for more information.

]]> <![CDATA[Episode 17: Implementing an automation & engagement tool - with Ed Zetusky]]> Tue, 08 Aug 2023 13:00:00 GMT 29:21 64d1fee39ada62001177bf06 false https://shows.acast.com/staffing-recops/episodes/64d1fee39ada62001177bf06 64d1fee39ada62001177bf06 6400e1254ebfa800107c01e4 Hosted by James Lawton full 1 17 In this new episode, James talked with Ed about Johnson Service Group's journey with automation and engagement. Three years ago a major client requested specific requirements for an automation and engagement tool. Johnson Service Group took the plunge and implemented these features. 


Currently, they are only scratching the surface with 40% of the tool's capabilities. The next step for Johnson Service Group is to appoint a Subject Matter Expert who will take the tool usage to the next level. 


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.


More about Ed Zetusky

Ed Zetusky is Sr. Vice President at Johnson Service Group, Inc.


JSG offers numerous customized staffing and consulting services that are tailored to meet the specific needs of each client individually.

Hosted on Acast. See acast.com/privacy for more information.

]]> In this new episode, James talked with Ed about Johnson Service Group's journey with automation and engagement. Three years ago a major client requested specific requirements for an automation and engagement tool. Johnson Service Group took the plunge and implemented these features. 


Currently, they are only scratching the surface with 40% of the tool's capabilities. The next step for Johnson Service Group is to appoint a Subject Matter Expert who will take the tool usage to the next level. 


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.


More about Ed Zetusky

Ed Zetusky is Sr. Vice President at Johnson Service Group, Inc.


JSG offers numerous customized staffing and consulting services that are tailored to meet the specific needs of each client individually.

Hosted on Acast. See acast.com/privacy for more information.

]]> Episode 16: Utilizing multiple technologies to improve communication - with Cameron Edwards Episode 16: Utilizing multiple technologies to improve communication - with Cameron Edwards Tue, 18 Jul 2023 13:00:00 GMT 33:11 64b648172b0d9d0011d9c438 false https://shows.acast.com/staffing-recops/episodes/64b648172b0d9d0011d9c438 64b648172b0d9d0011d9c438 6400e1254ebfa800107c01e4 Hosted by James Lawton full 1 16 In this new episode, Cameron talked with James about their Total Talent Engagement project, utilizing multiple technologies working together to improve communication. This makes their recruiters more efficient, improves redeployment by 25% and increases their NPS score. 


Cameron shared some challenges Matlen Silver faced on their journey, and had some guidance and advice for others starting out on this journey.

The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.


More about Cameron Edwards

Cameron Edwards is SVP Client Strategy and Operations at Matlen Silver. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders.

Hosted on Acast. See acast.com/privacy for more information.

]]> In this new episode, Cameron talked with James about their Total Talent Engagement project, utilizing multiple technologies working together to improve communication. This makes their recruiters more efficient, improves redeployment by 25% and increases their NPS score. 


Cameron shared some challenges Matlen Silver faced on their journey, and had some guidance and advice for others starting out on this journey.

The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.


More about Cameron Edwards

Cameron Edwards is SVP Client Strategy and Operations at Matlen Silver. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders.

Hosted on Acast. See acast.com/privacy for more information.

]]> Episode 15: Implementing automated messaging - with Neil Carberry Episode 15: Implementing automated messaging - with Neil Carberry Tue, 11 Jul 2023 13:00:00 GMT 28:43 64ad14c5af73b500118a4a9e false https://shows.acast.com/staffing-recops/episodes/64ad14c5af73b500118a4a9e 64ad14c5af73b500118a4a9e 6400e1254ebfa800107c01e4 Hosted by James Lawton full 1 15 In this new episode, James and Neil talked about Neil's perspective on what to consider when you as a staffing & recruitment agency are looking in to implementing automated messaging in your business. Automated messaging will bring some change management so it is important to give the descision due consideration. 


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.


More about Neil Carberry

Neil Carberry is Chief Executive Officer at Recruitment & Employment Confederation, or The REC. 


The Recruitment & Employment Confederation is the voice of the recruitment industry, speaking up for great recruiters. REC drives standards and empowers UK recruitment businesses to build better futures for their candidates and themselves.


Hosted on Acast. See acast.com/privacy for more information.

]]> In this new episode, James and Neil talked about Neil's perspective on what to consider when you as a staffing & recruitment agency are looking in to implementing automated messaging in your business. Automated messaging will bring some change management so it is important to give the descision due consideration. 


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.


More about Neil Carberry

Neil Carberry is Chief Executive Officer at Recruitment & Employment Confederation, or The REC. 


The Recruitment & Employment Confederation is the voice of the recruitment industry, speaking up for great recruiters. REC drives standards and empowers UK recruitment businesses to build better futures for their candidates and themselves.


Hosted on Acast. See acast.com/privacy for more information.

]]> Episode 14: Technology for assisting with automation and efficiency within your business - with Victoria Doig Episode 14: Technology for assisting with automation and efficiency within your business - with Victoria Doig Tue, 04 Jul 2023 13:08:28 GMT 28:53 64a419cd2b7b7900118470ae false https://shows.acast.com/staffing-recops/episodes/64a419cd2b7b7900118470ae 64a419cd2b7b7900118470ae 6400e1254ebfa800107c01e4 Hosted by James Lawton full 1 14 In this new episode, James and Victoria discuss the benefits of having a Business Analyst, conducting a SWOT analysis and making better utilisation of existing technology already within the business.


They also talked about the implementation of new technologies to assist with automation and re-engagement of existing contacts known to Hamlyn Williams and improving efficiency for sales and recruiters to increase performance. 


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.


More about Victoria Doig

Victoria Doig is Operations Director at Hamlyn Williams. 


Hamlyn Williams is a global organisation with local offices across North America and Europe. They cover Financial Services, Professional Services, Technology, Life Sciences and Manufacturing industries.

Hosted on Acast. See acast.com/privacy for more information.

]]> In this new episode, James and Victoria discuss the benefits of having a Business Analyst, conducting a SWOT analysis and making better utilisation of existing technology already within the business.


They also talked about the implementation of new technologies to assist with automation and re-engagement of existing contacts known to Hamlyn Williams and improving efficiency for sales and recruiters to increase performance. 


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.


More about Victoria Doig

Victoria Doig is Operations Director at Hamlyn Williams. 


Hamlyn Williams is a global organisation with local offices across North America and Europe. They cover Financial Services, Professional Services, Technology, Life Sciences and Manufacturing industries.

Hosted on Acast. See acast.com/privacy for more information.

]]> Episode 13: Recap and reflect - with James Lawton Episode 13: Recap and reflect - with James Lawton Tue, 27 Jun 2023 12:00:00 GMT 3:48 649a9b839a383f001172a63d false https://shows.acast.com/staffing-recops/episodes/649a9b839a383f001172a63d 649a9b839a383f001172a63d 6400e1254ebfa800107c01e4 Hosted by James Lawton full 1 13 Do you believe in the unlucky number 13? We at The Staffing RecOps certainly didn't, until a bizarre series of recording mishaps plagued our much-anticipated episode 13. We took a break from recording and our host James Lawton took the opportunity to reflect back on the past 12 episodes. We have an exciting quarter ahead, we hope to learn more about what staffing and recruitment businesses are doing in order to improve communications and engagement, and how they go about implementing these changes. We look forward to seeing you again next week and thank you very much for listening!


You can find all our past 12 episodes on our website or on your preferred streaming platform.


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.

Hosted on Acast. See acast.com/privacy for more information.

]]> Do you believe in the unlucky number 13? We at The Staffing RecOps certainly didn't, until a bizarre series of recording mishaps plagued our much-anticipated episode 13. We took a break from recording and our host James Lawton took the opportunity to reflect back on the past 12 episodes. We have an exciting quarter ahead, we hope to learn more about what staffing and recruitment businesses are doing in order to improve communications and engagement, and how they go about implementing these changes. We look forward to seeing you again next week and thank you very much for listening!


You can find all our past 12 episodes on our website or on your preferred streaming platform.


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.

Hosted on Acast. See acast.com/privacy for more information.

]]> Episode 12: Building an employee relations team - with Pradeep Talreja Episode 12: Building an employee relations team - with Pradeep Talreja Tue, 20 Jun 2023 12:00:49 GMT 28:48 64915b479237e90011e2f42b false https://shows.acast.com/staffing-recops/episodes/64915b479237e90011e2f42b 64915b479237e90011e2f42b 6400e1254ebfa800107c01e4 Hosted by James Lawton full 1 12 In this new episode, James and Pradeep discuss Apidel's employee relations project and how Apidel currently builds the employee relations team. Besides working on the employee relations team Apidel focuses on the creation and management of standard operation procedures.


Pradeep Talreja is Senior Director - Talent Acquisition at Apidel Technologies. Apidel is a WMBE (Women & Minority Based Enterprise) & E-verified global staffing company.


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.

Hosted on Acast. See acast.com/privacy for more information.

]]> In this new episode, James and Pradeep discuss Apidel's employee relations project and how Apidel currently builds the employee relations team. Besides working on the employee relations team Apidel focuses on the creation and management of standard operation procedures.


Pradeep Talreja is Senior Director - Talent Acquisition at Apidel Technologies. Apidel is a WMBE (Women & Minority Based Enterprise) & E-verified global staffing company.


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.

Hosted on Acast. See acast.com/privacy for more information.

]]> Episode 11: Using automation in candidate engagement - with Emily Giltner Episode 11: Using automation in candidate engagement - with Emily Giltner Tue, 13 Jun 2023 12:00:00 GMT 30:47 648837464e7a6d0011276b6d false https://shows.acast.com/staffing-recops/episodes/648837464e7a6d0011276b6d 648837464e7a6d0011276b6d 6400e1254ebfa800107c01e4 Hosted by James Lawton full 1 11 In this new episode, James and Emily discuss automation for engaging candidates. Staffmark are making big strides forward with their automation capability when it comes to communicating with talent.


Staffmark have been using automated messaging for years and have recently invested in next level automation. This way they were able to create an even better experience for candidates after applying for a job, and at the same time they've increased the efficiency of their recruiters.

The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.


Emily Giltner is Senior Vice President at Staffmark. Staffmark has earned Inavero’s Best of Staffing® Client Diamond Award after winning the Best of Staffing Client Award for the last seven years!


We want to talk to you

Wherever you are in the world, if you work for a high volume staffing and/or recruitment firm then we want to talk to you! So do not hesitate to reach out to us if you would like to be on the podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> In this new episode, James and Emily discuss automation for engaging candidates. Staffmark are making big strides forward with their automation capability when it comes to communicating with talent.


Staffmark have been using automated messaging for years and have recently invested in next level automation. This way they were able to create an even better experience for candidates after applying for a job, and at the same time they've increased the efficiency of their recruiters.

The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.


Emily Giltner is Senior Vice President at Staffmark. Staffmark has earned Inavero’s Best of Staffing® Client Diamond Award after winning the Best of Staffing Client Award for the last seven years!


We want to talk to you

Wherever you are in the world, if you work for a high volume staffing and/or recruitment firm then we want to talk to you! So do not hesitate to reach out to us if you would like to be on the podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> Episode 10: The changes with onboarding utilising technology - with Mark Agostinelli Episode 10: The changes with onboarding utilising technology - with Mark Agostinelli Tue, 06 Jun 2023 13:00:00 GMT 28:00 647edd2ef71ff800112c6c49 false https://shows.acast.com/staffing-recops/episodes/647edd2ef71ff800112c6c49 647edd2ef71ff800112c6c49 6400e1254ebfa800107c01e4 Hosted by James Lawton full 1 10 In this new episode, James and Mark discussed the imbalance between supply and demand, re-skilling and the changes with onboarding utilising technology. How do you keep the human element in this process?They also talked about the Davis Companies' shift in focus to niche vertical, one of the main reasons being improving the redeployment rate.


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.


Mark Agostinelli is Executive Vice President at The Davis Companies. Mark also hosts his own Podcast Beers & Careers, interviewing successful leaders about their non-linear career paths! 


We want to talk to you

Wherever you are in the world, if you work for a high volume staffing and/or recruitment firm then we want to talk to you! So do not hesitate to reach out to us if you would like to be on the podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> In this new episode, James and Mark discussed the imbalance between supply and demand, re-skilling and the changes with onboarding utilising technology. How do you keep the human element in this process?They also talked about the Davis Companies' shift in focus to niche vertical, one of the main reasons being improving the redeployment rate.


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.


Mark Agostinelli is Executive Vice President at The Davis Companies. Mark also hosts his own Podcast Beers & Careers, interviewing successful leaders about their non-linear career paths! 


We want to talk to you

Wherever you are in the world, if you work for a high volume staffing and/or recruitment firm then we want to talk to you! So do not hesitate to reach out to us if you would like to be on the podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> <![CDATA[Episode 9: Attracting talent & onboarding new personnel - with Stuart Fraser]]> Tue, 30 May 2023 12:21:21 GMT 31:35 6475ea46ed26dc0011ab76a2 false https://shows.acast.com/staffing-recops/episodes/6475ea46ed26dc0011ab76a2 6475ea46ed26dc0011ab76a2 6400e1254ebfa800107c01e4 Hosted by James Lawton full 1 9 The biggest challenges for Stuart and his team at Ganymede at the moment: attracting talent. In the new episode, James and Stuart discussed onboarding new personnel and the complexities involved in managing labour on civil engineering projects. 


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.


We want to talk to you

Wherever you are in the world, if you work for a high volume staffing and/or recruitment firm then we want to talk to you! So do not hesitate to reach out to us if you would like to be on the podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> The biggest challenges for Stuart and his team at Ganymede at the moment: attracting talent. In the new episode, James and Stuart discussed onboarding new personnel and the complexities involved in managing labour on civil engineering projects. 


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.


We want to talk to you

Wherever you are in the world, if you work for a high volume staffing and/or recruitment firm then we want to talk to you! So do not hesitate to reach out to us if you would like to be on the podcast.

Hosted on Acast. See acast.com/privacy for more information.

]]> <![CDATA[Episode 8: Onboarding, business growth & culture - with Patrick Donovan]]> Tue, 23 May 2023 13:00:00 GMT 30:20 646c79312c81c5001134499c false https://shows.acast.com/staffing-recops/episodes/646c79312c81c5001134499c 646c79312c81c5001134499c 6400e1254ebfa800107c01e4 Hosted by James Lawton full 1 8 Axiom Staffing Group has always had a focus on company culture, rather than just growth. In our new episode, host James Lawton talks to Patrick Donovan from Axiom about why this focus on culture has proved so successful. Within the 20+ years Axiom has been going, every individual employee states that the people and the culture are the main reasons for joining - and staying!


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.


Connect with Patrick Donovan on LinkedIn and connect with us on our website for more information about The Staffing RecOps Podcast!

Hosted on Acast. See acast.com/privacy for more information.

]]> Axiom Staffing Group has always had a focus on company culture, rather than just growth. In our new episode, host James Lawton talks to Patrick Donovan from Axiom about why this focus on culture has proved so successful. Within the 20+ years Axiom has been going, every individual employee states that the people and the culture are the main reasons for joining - and staying!


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.


Connect with Patrick Donovan on LinkedIn and connect with us on our website for more information about The Staffing RecOps Podcast!

Hosted on Acast. See acast.com/privacy for more information.

]]> Episode 7: Creating an environment and community where employees can thrive - with Simon Gardiner Episode 7: Creating an environment and community where employees can thrive - with Simon Gardiner Tue, 16 May 2023 13:00:03 GMT 34:40 64622d56285eb70011b48ade false https://shows.acast.com/staffing-recops/episodes/64622d56285eb70011b48ade 64622d56285eb70011b48ade 6400e1254ebfa800107c01e4 Hosted by James Lawton full 1 7 Simon Gardiner from Carrington West and host James Lawton discuss Carrington West's 12-year journey with a focus on creating an environment and community where employees can thrive. When thinking about internal retention, here is a great case study and example for other organisations - regardless of focus or sector.


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.


Connect with Simon Gardiner on LinkedIn and connect with us on our website for more information about The Staffing RecOps Podcast!

Hosted on Acast. See acast.com/privacy for more information.

]]> Simon Gardiner from Carrington West and host James Lawton discuss Carrington West's 12-year journey with a focus on creating an environment and community where employees can thrive. When thinking about internal retention, here is a great case study and example for other organisations - regardless of focus or sector.


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.


Connect with Simon Gardiner on LinkedIn and connect with us on our website for more information about The Staffing RecOps Podcast!

Hosted on Acast. See acast.com/privacy for more information.

]]> Episode 6: The implementation of a new ATS solution - with Anthony Oliveto Episode 6: The implementation of a new ATS solution - with Anthony Oliveto Tue, 09 May 2023 12:00:00 GMT 32:04 645a03ff2d07d3001156ef6e false https://shows.acast.com/staffing-recops/episodes/645a03ff2d07d3001156ef6e 645a03ff2d07d3001156ef6e 6400e1254ebfa800107c01e4 Hosted by James Lawton full 1 6 In this episode Anthony Oliveto from 3Ci-Doozer and host James Lawton discuss the implementation of a new ATS solution. Learn more about the entire process: from determining requirements and assessing the different vendors to implementation and adaptation.


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.


Connect with Anthony Oliveto on LinkedIn and connect with us on our website for more information about The Staffing RecOps Podcast!

Hosted on Acast. See acast.com/privacy for more information.

]]> In this episode Anthony Oliveto from 3Ci-Doozer and host James Lawton discuss the implementation of a new ATS solution. Learn more about the entire process: from determining requirements and assessing the different vendors to implementation and adaptation.


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.


Connect with Anthony Oliveto on LinkedIn and connect with us on our website for more information about The Staffing RecOps Podcast!

Hosted on Acast. See acast.com/privacy for more information.

]]> Episode 5: Finding off-the-shelf software for both permanent and temporary employment – with Mark Allen Episode 5: Finding off-the-shelf software for both permanent and temporary employment – with Mark Allen Tue, 02 May 2023 12:00:00 GMT 30:58 6450b93b0b27100011776e9e false https://shows.acast.com/staffing-recops/episodes/6450b93b0b27100011776e9e 6450b93b0b27100011776e9e 6400e1254ebfa800107c01e4 Hosted by James Lawton full 1 5 In this episode Mark Allen from PMR & VERTO HR and host James Lawton discuss the challenge of finding off-the-shelf software that covers both permanent and temporary employment, and having to resort to using two separate recruitment CRM/ATS solutions.


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.


Connect with Mark Allen on LinkedIn and connect with us on our website for more information about The Staffing RecOps podcast!

Hosted on Acast. See acast.com/privacy for more information.

]]> In this episode Mark Allen from PMR & VERTO HR and host James Lawton discuss the challenge of finding off-the-shelf software that covers both permanent and temporary employment, and having to resort to using two separate recruitment CRM/ATS solutions.


The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.


Connect with Mark Allen on LinkedIn and connect with us on our website for more information about The Staffing RecOps podcast!

Hosted on Acast. See acast.com/privacy for more information.

]]> Episode 4: The expectation for perfect compliance and varying requirements from clients - with Christina Miner Episode 4: The expectation for perfect compliance and varying requirements from clients - with Christina Miner Tue, 25 Apr 2023 13:00:00 GMT 28:18 644796de2cc8010011973b3a false https://shows.acast.com/staffing-recops/episodes/644796de2cc8010011973b3a 644796de2cc8010011973b3a 6400e1254ebfa800107c01e4 Hosted by James Lawton full 1 4 In this episode Christina Miner from AMN Healthcare and host James Lawton discuss the expectation for perfect compliance. This comes with a lot of complexity when managing thousands of workers across multiple clients and states. They talk about the varying requirements clients have and how they have changed since AMN was launched 30 years ago.


Connect with Christina on LinkedIn and connect with us on our website for more information about The Staffing RecOps podcast!

Hosted on Acast. See acast.com/privacy for more information.

]]> In this episode Christina Miner from AMN Healthcare and host James Lawton discuss the expectation for perfect compliance. This comes with a lot of complexity when managing thousands of workers across multiple clients and states. They talk about the varying requirements clients have and how they have changed since AMN was launched 30 years ago.


Connect with Christina on LinkedIn and connect with us on our website for more information about The Staffing RecOps podcast!

Hosted on Acast. See acast.com/privacy for more information.

]]> Episode 3: Candidate attraction, onboarding and retention - with Kirsty Walpole Episode 3: Candidate attraction, onboarding and retention - with Kirsty Walpole Tue, 18 Apr 2023 13:30:04 GMT 28:34 643e559b89a93c0011ccc8fb false https://shows.acast.com/staffing-recops/episodes/643e559b89a93c0011ccc8fb 643e559b89a93c0011ccc8fb 6400e1254ebfa800107c01e4 Hosted by James Lawton full 1 3 In this episode Kirsty Walpole from Hales Group and host James Lawton discuss candidate attraction, onboarding, retention, re-skilling and metrics.


Connect with Kirsty on LinkedIn and connect with us on our website for more information about The Staffing RecOps Podcast!

Hosted on Acast. See acast.com/privacy for more information.

]]> In this episode Kirsty Walpole from Hales Group and host James Lawton discuss candidate attraction, onboarding, retention, re-skilling and metrics.


Connect with Kirsty on LinkedIn and connect with us on our website for more information about The Staffing RecOps Podcast!

Hosted on Acast. See acast.com/privacy for more information.

]]> Episode 2: Engaging with consultants and clients from an operational perspective - with Dan Compas Episode 2: Engaging with consultants and clients from an operational perspective - with Dan Compas Tue, 11 Apr 2023 14:07:18 GMT 30:49 64356999038a12001160cc2c false https://shows.acast.com/staffing-recops/episodes/64356999038a12001160cc2c 64356999038a12001160cc2c 6400e1254ebfa800107c01e4 Hosted by James Lawton full 1 2 In this episode, Dan and James talked about how Piper Companies engage with both their consultants and their clients, and how they manage those engagements from an operational perspective, acting as an advocate for their candidates and as an extension of the client.


Connect with Dan on LinkedIn and connect with us on our website https://www.staffingrecops.com/ for more information about The Staffing RecOps Podcast!

Hosted on Acast. See acast.com/privacy for more information.

]]> In this episode, Dan and James talked about how Piper Companies engage with both their consultants and their clients, and how they manage those engagements from an operational perspective, acting as an advocate for their candidates and as an extension of the client.


Connect with Dan on LinkedIn and connect with us on our website https://www.staffingrecops.com/ for more information about The Staffing RecOps Podcast!

Hosted on Acast. See acast.com/privacy for more information.

]]> Episode 1: Brexit, COVID and European labour availability - with Chris Howe Episode 1: Brexit, COVID and European labour availability - with Chris Howe Tue, 04 Apr 2023 13:00:00 GMT 28:14 642bdc6da5f38c0011e08b77 false https://shows.acast.com/staffing-recops/episodes/642bdc6da5f38c0011e08b77 642bdc6da5f38c0011e08b77 6400e1254ebfa800107c01e4 Hosted by James Lawton full 1 1 In this episode, Chris and James talked about the changes in labour availability, the impact of access to European labour, the changes they made at Staffing Match due to COVID and what that looks like now, in relation to onboarding, compliance and re-skilling. Chris Howe is the Operations Director at Staffing Match and is based in Feltham, United Kingdom. 


Visit our website https://www.staffingrecops.com/ for more information about The Staffing RecOps Podcast!

Hosted on Acast. See acast.com/privacy for more information.

]]> In this episode, Chris and James talked about the changes in labour availability, the impact of access to European labour, the changes they made at Staffing Match due to COVID and what that looks like now, in relation to onboarding, compliance and re-skilling. Chris Howe is the Operations Director at Staffing Match and is based in Feltham, United Kingdom. 


Visit our website https://www.staffingrecops.com/ for more information about The Staffing RecOps Podcast!

Hosted on Acast. See acast.com/privacy for more information.

]]> Introducing The Staffing RecOps Podcast Introducing The Staffing RecOps Podcast Tue, 07 Mar 2023 14:08:14 GMT 3:28 64074555fb69bb00114ffd34 false https://shows.acast.com/staffing-recops/episodes/64074555fb69bb00114ffd34 64074555fb69bb00114ffd34 6400e1254ebfa800107c01e4 Hosted by James Lawton trailer 1

Hosted on Acast. See acast.com/privacy for more information.

]]>

Hosted on Acast. See acast.com/privacy for more information.

]]>