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		<title>The Artful Manager</title>
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		<copyright>John Cross</copyright>
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		<itunes:author>John Cross</itunes:author>
		<itunes:subtitle>Get help with your everyday challenges</itunes:subtitle>
		<itunes:summary><![CDATA[This comprehensive series supports all managers, both junior and senior to deal with strategic issues and day-to-day challenges. Based on the best selling <em>'The Little Black Book For Managers'</em>, the practical help is offered in a short conversational style, covering roles and responsibilities, your time focus and how to handle difficulties with team members. Although based on solid academic research, we attempt to draw parallels with everyday news items so that you can see how the advice can be applied. The episodes are not sequential so dip in and out where ever and when ever you have need. <hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></itunes:summary>
		<description><![CDATA[This comprehensive series supports all managers, both junior and senior to deal with strategic issues and day-to-day challenges. Based on the best selling <em>'The Little Black Book For Managers'</em>, the practical help is offered in a short conversational style, covering roles and responsibilities, your time focus and how to handle difficulties with team members. Although based on solid academic research, we attempt to draw parallels with everyday news items so that you can see how the advice can be applied. The episodes are not sequential so dip in and out where ever and when ever you have need. <hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></description>
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			<title>The Artful Manager Episode 8</title>
			<itunes:title>The Artful Manager Episode 8</itunes:title>
			<pubDate>Sun, 15 Sep 2024 17:40:45 GMT</pubDate>
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			<description><![CDATA[Podcast summary: Irrespective of your seniority, please consider making a request to someone to act as your mentor. If a junior manager, ask someone who has a wealth of experience in the discipline and if you’re a senior manager what about asking someone much younger to give you a better perspective of their generation and attitudes. This episode also features a short demonstration of an informal coaching session that all listeners can use together with a more structured approach which uses a coaching process model for you to consider adopting.<hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></description>
			<itunes:summary><![CDATA[Podcast summary: Irrespective of your seniority, please consider making a request to someone to act as your mentor. If a junior manager, ask someone who has a wealth of experience in the discipline and if you’re a senior manager what about asking someone much younger to give you a better perspective of their generation and attitudes. This episode also features a short demonstration of an informal coaching session that all listeners can use together with a more structured approach which uses a coaching process model for you to consider adopting.<hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></itunes:summary>
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			<title>The Artful Manager Interviews</title>
			<itunes:title>The Artful Manager Interviews</itunes:title>
			<pubDate>Fri, 28 Jun 2024 15:00:51 GMT</pubDate>
			<itunes:duration>31:21</itunes:duration>
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			<description><![CDATA[Will Clayton returned to the family-owned, family-run enterprise as chief executive after several years away with the management and leadership lessons that he had learned in a completely different environment. Listen to how he thinks and acts in order to shape and drive the business forward through the development of some unique features.<hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></description>
			<itunes:summary><![CDATA[Will Clayton returned to the family-owned, family-run enterprise as chief executive after several years away with the management and leadership lessons that he had learned in a completely different environment. Listen to how he thinks and acts in order to shape and drive the business forward through the development of some unique features.<hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></itunes:summary>
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			<title>The Artful Manager Episode 7</title>
			<itunes:title>The Artful Manager Episode 7</itunes:title>
			<pubDate>Wed, 29 May 2024 19:45:02 GMT</pubDate>
			<itunes:duration>24:59</itunes:duration>
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			<itunes:episode>7</itunes:episode>
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			<description><![CDATA[Whether you need to deliver a team talk, a presentation or a conference speech, John explains some of the techniques that can help you to be more relaxed in the delivery and more successful in getting your points across.<hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></description>
			<itunes:summary><![CDATA[Whether you need to deliver a team talk, a presentation or a conference speech, John explains some of the techniques that can help you to be more relaxed in the delivery and more successful in getting your points across.<hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></itunes:summary>
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			<title>The Artful Manager Interviews</title>
			<itunes:title>The Artful Manager Interviews</itunes:title>
			<pubDate>Tue, 16 Apr 2024 19:08:10 GMT</pubDate>
			<itunes:duration>28:21</itunes:duration>
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			<description><![CDATA[Vanessa Pesci runs a small business offering dance, gymnastics and drama mainly to school children. Listen to how Vanessa has coped with growing demand; increased staff responsibilities, and using technology to manage her business more successfully. Like many small business owners her management skills have been learned through trial and error and by listening to others whose management style has brought rewards.<hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></description>
			<itunes:summary><![CDATA[Vanessa Pesci runs a small business offering dance, gymnastics and drama mainly to school children. Listen to how Vanessa has coped with growing demand; increased staff responsibilities, and using technology to manage her business more successfully. Like many small business owners her management skills have been learned through trial and error and by listening to others whose management style has brought rewards.<hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></itunes:summary>
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			<title>The Artful Manager Episode 6</title>
			<itunes:title>The Artful Manager Episode 6</itunes:title>
			<pubDate>Wed, 03 Apr 2024 18:12:34 GMT</pubDate>
			<itunes:duration>33:28</itunes:duration>
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			<itunes:episode>6</itunes:episode>
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			<description><![CDATA[Rafael introduces this episode by asking you to re-evaluate the work you and your team perform, examining in detail every step you take. Kevin talks about the tools available to your whole team to understand better your data and identify where changes can be made to improve outcomes, while John tells you how to ask for more resources, more money or a change to the model you are currently using.<hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></description>
			<itunes:summary><![CDATA[Rafael introduces this episode by asking you to re-evaluate the work you and your team perform, examining in detail every step you take. Kevin talks about the tools available to your whole team to understand better your data and identify where changes can be made to improve outcomes, while John tells you how to ask for more resources, more money or a change to the model you are currently using.<hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></itunes:summary>
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			<title>Failures of Leadership and Management in the NHS</title>
			<itunes:title>Failures of Leadership and Management in the NHS</itunes:title>
			<pubDate>Thu, 21 Mar 2024 10:20:28 GMT</pubDate>
			<itunes:duration>26:27</itunes:duration>
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			<itunes:subtitle>John examines three whistleblowing cases</itunes:subtitle>
			<itunes:episodeType>full</itunes:episodeType>
			<itunes:season>1</itunes:season>
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			<description><![CDATA[The UK's much vaunted National Health Service is failing the people of Britain. There is insufficient transparency in the way that complaints and concerns raised by both patients and staff are handled. This episode examines three cases which made national headlines<hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></description>
			<itunes:summary><![CDATA[The UK's much vaunted National Health Service is failing the people of Britain. There is insufficient transparency in the way that complaints and concerns raised by both patients and staff are handled. This episode examines three cases which made national headlines<hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></itunes:summary>
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			<title>The Artful Manager Episode 5</title>
			<itunes:title>The Artful Manager Episode 5</itunes:title>
			<pubDate>Mon, 26 Feb 2024 12:27:02 GMT</pubDate>
			<itunes:duration>31:16</itunes:duration>
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			<itunes:episodeType>full</itunes:episodeType>
			<itunes:season>1</itunes:season>
			<itunes:episode>5</itunes:episode>
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			<description><![CDATA[Rafael Gomez, Kevin Money and John Cross join forces to share some of their experiences which reinforce the advice offered for our listeners consideration during Episodes 1 to 4<hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></description>
			<itunes:summary><![CDATA[Rafael Gomez, Kevin Money and John Cross join forces to share some of their experiences which reinforce the advice offered for our listeners consideration during Episodes 1 to 4<hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></itunes:summary>
		</item>
		<item>
			<title>The Artful Manager Interviews</title>
			<itunes:title>The Artful Manager Interviews</itunes:title>
			<pubDate>Mon, 11 Dec 2023 15:33:23 GMT</pubDate>
			<itunes:duration>30:01</itunes:duration>
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			<itunes:subtitle>Paul Jackson Chief Digital Officer</itunes:subtitle>
			<itunes:episodeType>full</itunes:episodeType>
			<itunes:season>1</itunes:season>
			<itunes:image href="https://assets.pippa.io/shows/6482f945f6a493001171f367/1702308490570-f6240c451206733dce5021a6848ca880.jpeg"/>
			<description><![CDATA[Paul Jackson is the Chief Digital and Transformation Manager at Speedy Hire. He talks with John explaining his role, what the future holds for technology including AI; and the difficulty of preparing timescales and costs for transformational changes.<hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></description>
			<itunes:summary><![CDATA[Paul Jackson is the Chief Digital and Transformation Manager at Speedy Hire. He talks with John explaining his role, what the future holds for technology including AI; and the difficulty of preparing timescales and costs for transformational changes.<hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></itunes:summary>
		</item>
		<item>
			<title>The Artful Manager Episode 4</title>
			<itunes:title>The Artful Manager Episode 4</itunes:title>
			<pubDate>Fri, 08 Dec 2023 10:19:11 GMT</pubDate>
			<itunes:duration>30:26</itunes:duration>
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			<itunes:subtitle>Show more trust and delegate more</itunes:subtitle>
			<itunes:episodeType>full</itunes:episodeType>
			<itunes:season>1</itunes:season>
			<itunes:image href="https://assets.pippa.io/shows/6482f945f6a493001171f367/1702030446116-c10aa8b1870f091c423482ff7e78a77a.jpeg"/>
			<description><![CDATA[We urge you to give more responsibility to each of your team members and show more trust in them to get the work done. Also in this episode we talk about setting objectives and targets before explaining the many benefits of delegating more to your team.<hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></description>
			<itunes:summary><![CDATA[We urge you to give more responsibility to each of your team members and show more trust in them to get the work done. Also in this episode we talk about setting objectives and targets before explaining the many benefits of delegating more to your team.<hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></itunes:summary>
		</item>
		<item>
			<title>Trailer</title>
			<itunes:title>Trailer</itunes:title>
			<pubDate>Tue, 21 Nov 2023 15:07:49 GMT</pubDate>
			<itunes:duration>6:49</itunes:duration>
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			<itunes:episodeType>trailer</itunes:episodeType>
			<itunes:season>1</itunes:season>
			<itunes:image href="https://assets.pippa.io/shows/6482f945f6a493001171f367/1700579206227-2c0a30221f47407d5e2008394b9672ed.jpeg"/>
			<description><![CDATA[The Artful Manager has been designed for all managers, from first-line supervisors to the big corporate cheeses because getting happy and successful teams is more art than science. We will offer you our advice and recommendations, but it will be through your expressed personality and considered thoughtfulness that you can bring our input into a colourful, meaningful and long-lasting life. The series is based on the best seller 'The Little Black Book for Managers', published by John Wiley &amp; Sons and available on-line, My colleagues and I look forward to saying hello and welcome to Episode 1.<hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></description>
			<itunes:summary><![CDATA[The Artful Manager has been designed for all managers, from first-line supervisors to the big corporate cheeses because getting happy and successful teams is more art than science. We will offer you our advice and recommendations, but it will be through your expressed personality and considered thoughtfulness that you can bring our input into a colourful, meaningful and long-lasting life. The series is based on the best seller 'The Little Black Book for Managers', published by John Wiley &amp; Sons and available on-line, My colleagues and I look forward to saying hello and welcome to Episode 1.<hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></itunes:summary>
		</item>
		<item>
			<title>The Artful Manager Episode 3</title>
			<itunes:title>The Artful Manager Episode 3</itunes:title>
			<pubDate>Thu, 02 Nov 2023 15:24:28 GMT</pubDate>
			<itunes:duration>30:43</itunes:duration>
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			<acast:episodeId>653e4b36968d75001121c597</acast:episodeId>
			<acast:showId>6482f945f6a493001171f367</acast:showId>
			<acast:episodeUrl>the-artful-manager</acast:episodeUrl>
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			<itunes:subtitle>You need to make changes to your team</itunes:subtitle>
			<itunes:episodeType>full</itunes:episodeType>
			<itunes:season>1</itunes:season>
			<itunes:episode>3</itunes:episode>
			<itunes:image href="https://assets.pippa.io/shows/6482f945f6a493001171f367/1698581176610-8b0da8625e16592faae59b3c29ce655b.jpeg"/>
			<description><![CDATA[This episode focuses on your individual team members – those that fit their job perfectly and those who don’t – either because they are capable of more demanding work or because they are struggling and need a bit of help. My colleagues and I ask if you are prepared to act to make whatever corrections you believe are needed to get that extra 1%. That may mean that you have to consider replacing those who are holding back the performance of your team – are you ready to face that challenge? And finally we ask you to consider whether the culture of your team and organization is the most appropriate for the future. Comments and feedback please to <a href="mailto:johncross@isolon.com" rel="noopener noreferrer" target="_blank">johncross@isolon.com</a><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></description>
			<itunes:summary><![CDATA[This episode focuses on your individual team members – those that fit their job perfectly and those who don’t – either because they are capable of more demanding work or because they are struggling and need a bit of help. My colleagues and I ask if you are prepared to act to make whatever corrections you believe are needed to get that extra 1%. That may mean that you have to consider replacing those who are holding back the performance of your team – are you ready to face that challenge? And finally we ask you to consider whether the culture of your team and organization is the most appropriate for the future. Comments and feedback please to <a href="mailto:johncross@isolon.com" rel="noopener noreferrer" target="_blank">johncross@isolon.com</a><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></itunes:summary>
		</item>
		<item>
			<title>The Artful Manager Episode 2</title>
			<itunes:title>The Artful Manager Episode 2</itunes:title>
			<pubDate>Thu, 02 Nov 2023 15:24:15 GMT</pubDate>
			<itunes:duration>29:56</itunes:duration>
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			<link>https://shows.acast.com/the-artful-manager/episodes/the-artful-manager-episode-2</link>
			<acast:episodeId>64dcd8b928e374001013bf02</acast:episodeId>
			<acast:showId>6482f945f6a493001171f367</acast:showId>
			<acast:episodeUrl>the-artful-manager-episode-2</acast:episodeUrl>
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			<itunes:subtitle>Look again at the individuals on your team</itunes:subtitle>
			<itunes:episodeType>full</itunes:episodeType>
			<itunes:season>1</itunes:season>
			<itunes:episode>2</itunes:episode>
			<itunes:image href="https://assets.pippa.io/shows/6482f945f6a493001171f367/1698659638757-2b0bcffbfe6f59ba813c5330d750d5f0.jpeg"/>
			<description><![CDATA[Episode 2 focuses the listeners' attention on how well they know and understand their team, their people. We offer a number of recommendations for the listening managers to consider. We offer specific words for managers to use in several situations in order to demonstrate the approaches we have refined over the years.<hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></description>
			<itunes:summary><![CDATA[Episode 2 focuses the listeners' attention on how well they know and understand their team, their people. We offer a number of recommendations for the listening managers to consider. We offer specific words for managers to use in several situations in order to demonstrate the approaches we have refined over the years.<hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></itunes:summary>
		</item>
		<item>
			<title>The Artful Manager Episode 1</title>
			<itunes:title>The Artful Manager Episode 1</itunes:title>
			<pubDate>Thu, 02 Nov 2023 15:23:53 GMT</pubDate>
			<itunes:duration>29:30</itunes:duration>
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			<link>https://shows.acast.com/the-artful-manager/episodes/episode</link>
			<acast:episodeId>64bbd1adc2171300116a862d</acast:episodeId>
			<acast:showId>6482f945f6a493001171f367</acast:showId>
			<acast:episodeUrl>episode</acast:episodeUrl>
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			<itunes:subtitle>Question yourself about the example you set</itunes:subtitle>
			<itunes:episodeType>full</itunes:episodeType>
			<itunes:season>1</itunes:season>
			<itunes:episode>1</itunes:episode>
			<itunes:image href="https://assets.pippa.io/shows/6482f945f6a493001171f367/1698659554507-c3270e0d07de91cf795d7dbf5b59eed2.jpeg"/>
			<description><![CDATA[In this episode we have questions for you to answer and advice from the authors of the best seller 'The Little Black Book for Managers'.. We ask the three most fundamental questions that all managers have to answer  every day irrespective of their seniority or rank. First line supervisors, middle managers and those steering the organisation at board level will find these essential questions  challenging to work through but extremely worthwhile and valuable. Are you ready?<hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></description>
			<itunes:summary><![CDATA[In this episode we have questions for you to answer and advice from the authors of the best seller 'The Little Black Book for Managers'.. We ask the three most fundamental questions that all managers have to answer  every day irrespective of their seniority or rank. First line supervisors, middle managers and those steering the organisation at board level will find these essential questions  challenging to work through but extremely worthwhile and valuable. Are you ready?<hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>]]></itunes:summary>
		</item>
    	<itunes:category text="Business"/>
    	<itunes:category text="Education"/>
    	<itunes:category text="Science"/>
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