The Look & Sound of Leadership

Branding Yourself

Thu, 02 Apr 2020 01:00:00 GMT

This month’s coaching conversation explores how to project your personal brand into the workplace. When done well it can seem like a Jedi mind trick – but it’s really just personal branding.

Here are the five links Tom mentioned in the episode. Looking good in video conferencing

https://medium.com/@bobsacha/a-cinematographers-guide-to-looking-good-in-web-based-video-conferencing-fb6cf651714c

4 Ways to Improve Video Meetings

https://www-forbes-com.cdn.ampproject.org/c/s/www.forbes.com/sites/markmurphy/2020/03/22/these-four-techniques-will-instantly-improve-your-videoconferences-with-remote-employees/amp/

Coronavirus Doctor Empowers Us

https://vimeo.com/399733860

“That Discomfort You’re Feeling…”

https://hbr.org/2020/03/that-discomfort-youre-feeling-is-grief

Executive Coaching Group

https://www.icfla.org/event/executive-coaching-sig/

Core Concepts in this episode: > We brand ourselves with our self-talk every day

> Find language to help you talk about yourself

> Talking about yourself is not a bad thing

> Find words that spark an image of the brand you want to be. Think of them as often as you can.

Related Archive Categories: Executive Presence,

Perception – How You’re Perceived

Self-Talk

Related Tips & Episodes: Becoming Expert

Acting On The Corporate Stage

The Voice of Authority

Conquering Fear

Achieving Authenticity

The archive is at: https://essentialcomm.com/podcast

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Be in touch with Tom at: https://essentialcomm.com/contact/

Thanks everyone. Stay safe. Stay Home! Do it for the First Team!

See you next month!

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Pursuing A Promotion 2020

Thu, 05 Mar 2020 02:00:00 GMT

This month’s coaching conversation is with a high-performer who was passed over for a promotion. Together, she and Tom identify tools to make sure she doesn’t get passed over again.

Core Concepts in this episode: > Aisha chose to NOT be self-promotional. In your organization, a more vocal approach may be effective.

> Click out. Think from a higher altitude. Give yourself the promotion.

> Networking is not evil. But have intention. Be a good detective.

Related Archive Categories: Managing Yourself

The archive is at: https://essentialcomm.com/podcast

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Thanks this month to Paul Ison and George Avelino. You guys are the best.

And thanks to all of you who are in touch and who post reviews. So much thanks!

See you next month!

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Coaching Under Attack

Thu, 06 Feb 2020 02:00:00 GMT

This month’s coaching conversation isn’t so much a conversation as a fencing match. A newly installed president grills Tom about the coaching he’s been delivering at her company for years.

There are two different strands you might follow from this episode. One is about coaching. You might listen to these episodes: Coaching Your People Coaching Versus Therapy Readiness in Coaching

Another strand you might follow is about self-management. Episodes on that strand would be: Creating New Behaviors How Behaviors Change High Stakes Meetings

You could also search the archive using the filters: Developing New Behaviors Personal Growth & Self-Development Self-Talk

The archive is at: https://essentialcomm.com/podcast/

Subscribe to the HTML version at: https://essentialcomm.com/subscribe/

Be in touch with Tom at: https://essentialcomm.com/contact/

From all of us, thanks!

See you next month!

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Thinking Errors

Thu, 09 Jan 2020 02:00:00 GMT

This month’s coaching conversation examines phrases we use that lead us into self-deception. Tom and his client explore why thinking errors so often remain invisible and, once revealed, what other words might be possible substitutions.

SHOW NOTES: Tom mentions two books in this episode:

“How To Raise Your Self-Esteem” by Nathaniel Branden https://www.amazon.com/Raise-Your-Self-Esteem-Action-Oriented-Self-Confidence/dp/0553266462/

“The Four Agreement” by Don Miguel Ruiz https://www.amazon.com/Four-Agreements-Practical-Personal-Freedom/dp/1878424319

Related Tips & Episodes

This Tip is in five categories in the archive:

The archive is at: https://essentialcomm.com/podcast/

Get the HTML transcript: https://essentialcomm.com/subscribe/

Be in touch with Tom at: https://essentialcomm.com/contact/

From all of us, thanks!

See you next month!

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Don’t Take Anything Personally

Thu, 05 Dec 2019 02:00:00 GMT

This month’s coaching conversation wrestles with the eternal struggle to depersonalize the events in our lives that feel so personal. Is it even possible to actualize the adage, “Don’t take it personally?”

Tom mentions two books that can help you manage yourself so you don’t take things personally: The Four Agreements

Six Pillars of Self-Esteem

In the archive, this Tip is in five categories: Managing Yourself

Perception – How You Perceive Yourself

Perception – How You Perceive Others

Personal Growth & Self-Development

Self-Talk

Five related Coaching Tips you can listen to are

Acting on the Corporate Stage

Animating Your Persona

Don’t Take It Personally

Self-Limiting Beliefs

Taming the Wild Child

Lots to browse through!

The archive is at: https://essentialcomm.com/podcast/

Get the HTML transcript:

https://essentialcomm.com/subscribe/

Be in touch with Tom:

https://essentialcomm.com/contact

From everyone at “The Look & Sound of Leadership,” thanks!

See you next month!

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Boundaries

Thu, 14 Nov 2019 02:00:00 GMT

This month’s coaching conversation explores how hard it can be to say ‘no’ sometimes. Together, Tom and his client come up with four strategies for setting better boundaries.This month’s coaching conversation explores how hard it can be to say ‘no’ sometimes. Together, Tom and his client come up with four strategies for setting better boundaries.

Tom mentions three books that will help you speak up and set boundaries:

Crucial Conversations https://www.amazon.com/Crucial-Conversations-Talking-Stakes-Second/dp/0071771328/

The Four Agreements https://www.amazon.com/Four-Agreements-Toltec-Wisdom-Collection/dp/1878424580/

Leadership and Self-Deception https://www.amazon.com/Leadership-Self-Deception-Getting-Out-Box/dp/1523097809/

If you want to receive a zip file with Executive Coaching Tips related to assertiveness, reach out to Tom at: info@essentialcomm.com

This Tip is in four categories in the archive: Developing New Behaviors Personal Growth & Self-Development Self-Talk For Women

Lots to browse through!

Five related Coaching Tips you can listen to are

Act “As If” The Executive Impostor The Many Parts of You Taming the Wild Child Self-Awareness & Self-Management

The archive is at: https://essentialcomm.com/podcast/

Get the HTML transcript: https://essentialcomm.com/subscribe/

Be in touch with Tom: https://essentialcomm.com/contact From everyone at “The Look & Sound of Leadership,” thanks!

See you next month!

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Agreeable Disagreement

Thu, 10 Oct 2019 01:00:00 GMT

This month’s coaching conversation follows an executive’s journey from a bulldozer, rolling over people and their ideas, to a thoughtful seeker of ways to get his ideas heard while also building positive relationships.

Related episodes are: Assertion versus Aggression Be Impeccable With Your Word Disagree Agreeably – yes, that was an episode long ago! Don’t Take It Personally The Conflict Conversation Sorting & Labeling

This Tip is in four categories in the archive: Communication Skills Executive Presence For Women Relationship Building

The archive is at: https://essentialcomm.com/podcast/

Get the HTML transcript: https://essentialcomm.com/subscribe/

Be in touch with Tom at: https://essentialcomm.com/contact/

From all of us, thanks!

See you next month!

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Video Feedback & Executive Presence

Thu, 05 Sep 2019 01:00:00 GMT

This month’s coaching conversation centers on learning how to watch yourself on video. It might be uncomfortable at times, but the benefits are enormous.

During the commentary, Tom talks about a checklist for you. It’s here.

direct link: https://essentialcomm.com/wp-content/uploads/2019/09/Video-Review-Checklist.pdf

Related episodes are Captivate Your Audience

Executive Presenting

“I Talk Too Fast!”

Performing Like a TED Talker

The Power of Rehearsal

This Tip is in these categories in the archive:

Executive Presence Feedback Presentation Skills Perception – How You Perceive Yourself

The archive is at: https://essentialcomm.com/podcast/

Get the HTML transcript: https://essentialcomm.com/subscribe/

Tom is at: info@essentialcomm.com

From all of us here, thanks!

See you next month!

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The Talky Executive

Thu, 08 Aug 2019 01:00:00 GMT

This month’s coaching conversation wrestles with the obstacles that arise when you try listening to people who think out loud – often at great length!

In the archive, this Tip is tagged in four categories Communication Skills Leadership Relationship Building Social Skills

The archive of Executive Coaching Tips is available at: https://essentialcomm.com/podcast/

Subscribe to the HTML version at: https://essentialcomm.com/subscribe/

Be in touch with Tom at: info@essentialcomm.com

See you next month!

From all of us on “The Look & Sound of Leadership” team — thanks!

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The Focused Executive

Thu, 11 Jul 2019 01:00:00 GMT

This month’s coaching conversation focuses on a leader who finds herself in a storm of heavy seas. To help her find calm, Tom shares a technique from his past.

You can grab the PDF that Tom mentions in this episode at: https://essentialcomm.com/wp-content/uploads/2019/07/MindfulnessResources.pdf

In the archive, this episode is tagged in four categories: For Women Managing Yourself Personal Growth & Self-Development Self-Talk

The archive of Executive Coaching Tips is at: https://essentialcomm.com/podcast/

Subscribe to the HTML version and get transcripts of each month’s episode at: https://essentialcomm.com/subscribe/

Be in touch with Tom at: https://essentialcomm.com/contact/

Thanks, all! See you next month!

"The Look & Sound of Leadership" team

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Fighting Authority

Thu, 06 Jun 2019 01:00:00 GMT

This month’s coaching conversation revolves around a former client’s direct report who is caught up in old wiring which is short-circuiting his effectiveness.

This episode is tagged in six categories. Something of a record! For Women Management Skills Managing Yourself Perception – How Your Perceive Yourself Personal Growth & Self-Development Self-Talk

Here are eight, yes, eight related episodes. Combating Emotional Hijacks Conquering Fear Negative Self-Talk Self-Limiting Beliefs Self-Awareness & Self-Management Taming the Wild Child The Many Parts of You Unmasking a Stand-In

The archive is at: https://essentialcomm.com/podcast/

Subscribe to the HTML version at: https://essentialcomm.com/subscribe/

Be in touch with Tom at: https://essentialcomm.com/contact/

Thanks for your iTunes reviews!!!

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Ask The Coaches - Readers' Letters

Thu, 02 May 2019 01:00:00 GMT

This month’s coaching conversation is between Tom Henschel and Mindy Danna who answer questions from our audience. Tom and Mindy have grown up together professionally. He runs Essential Communications where Mindy is a coach. She also works with the cutting-edge global consulting firm Cultivating Leadership.

During the episode, Mindy mentions two books: "Being the Boss" by Linda Hill & Kent Lineback "Thanks for the Feedback" by Douglas Stone & Sheila Heen

In the archive, this episode is tagged in four categories: Feedback Assertiveness Management Skills Managing Up

The archive is at: https://essentialcomm.com/podcast/

Subscribe to the HTML version at: https://essentialcomm.com/subscribe/

Be in touch with Tom at: https://essentialcomm.com/contact/ or info@essentialcomm.com

Thanks for your reviews and ratings!

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Inviting Dialogue

Thu, 11 Apr 2019 01:00:00 GMT

This months’ coaching conversation is with a leader who genuinely wants open dialogue with his direct reports but finds he may have been unintentionally limiting his conversations.

In the archive, this episode is tagged in four categories:

Communication Skills

Management Skills

Relationship Building

Social Skills

Six related episodes are:

Building Rapport

Communicating With Clarity

Creating New Behaviors

Facilitating Open Dialogue

Leadership & Listening

Questions as Leadership

The archive is at:

https://essentialcomm.com/podcast/

Subscribe to the HTML version at:

https://essentialcomm.com/subscribe/

Be in touch with Tom at:

https://essentialcomm.com/contact/

Thanks for your iTunes reviews!

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Becoming Expert

Thu, 07 Mar 2019 02:00:00 GMT

This month’s coaching conversation focuses on a leader striving to become “more visible.” She and Tom imagine raising her presence by giving her a way to speak about herself as an expert without feeling like she’s bragging. A challenging needle to thread!

If you want help on this topic, Tom mentioned a resource he strongly recommends “Brag! The Art of Tooting Your Own Horn Without Blowing It” by Peggy Klaus.

In the archive, this episode is tagged in four categories: For Women Executive Presence Perception - How You're Perceived Self-Talk

The archive is at: https://essentialcomm.com/podcast/

Subscribe to the HTML version at: https://essentialcomm.com/subscribe/

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Managing Former Peers

Thu, 07 Feb 2019 02:00:00 GMT

Internal promotions can be mixed blessings. Managing former peers has the potential to upset everyone. This month’s coaching conversation explores ways to handle this live grenade with aplomb.

Two books mentioned during the commentary: Difficult Conversions by Stone, Patton & Heen and Crucial Conversation by Patterson, et al.

Lots of related episodes mentioned: Relating to the issue of clarity: Communicating with Clarity Creating Clarity Driving Your Message Home Sorting & Labeling

Relating to the issue of managing people who are upset: Combating Emotional Hijacks Building Emotional Intelligence Dealing With Emotional Responses

Deep gratitude to those who post reviews. Thanks!

Browse the entire archive at: https://essentialcomm.com/podcast

Be in touch with us at: info@essentialcomm.com

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Executive Presence - Three Pillars

Thu, 10 Jan 2019 02:00:00 GMT

This month’s coaching conversation explores the three pillars of executive presence.

In this episode's commentary, Tom mentions research about Executive Presence conducted by the Center for Talent Innovation. The key findings are available at: https://www.talentinnovation.org/publication.cfm?publication=1340

Three episodes grew directly from ideas in that white paper: Gravitas Emotional Intelligence Showing Teeth

The Executive Coaching Tips archive has a filter for "Executive Presence." It's at: https://essentialcomm.com/tag/executive-presence/

Four additional episodes you might listen to are: Conquering Fear Inhabiting Executive Presence Short Sounds Confident The Voice of Authority

Browse the entire archive at: https://essentialcomm.com/podcast/

Be in touch with us at: info@essentialcomm.com

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Ask The Coaches - Readers’ Letters

Thu, 13 Dec 2018 02:00:00 GMT

Tips related to the questions and answers in this episode are: A Breakdown of Listening

The Executive Impostor

Leadership and Listening

Managing Trauma

Self-Limiting Beliefs

Mindy mentions: “Being The Boss” by Linda Hill.

Google’s Aristotle Study

Tom mentions: “What Color is Your Parachute” by Richard Boles

Every episode is available at: https://essentialcomm.com/podcast/

Be in touch with us at: info@essentialcomm.com

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The Executive Impostor

Thu, 08 Nov 2018 02:00:00 GMT

This month’s coaching conversation explores that insidious feeling of being an impostor. Research tells us that the vast majority us experience this to some degree at one time or another. Here are ways to combat impostor syndrome.

The two psychology professors mentioned in the episode were Pauline Rose Clance and Suzanne Imes at Georgia State University.

The TED Talk is: https://www.youtube.com/watch?v=whyUPLJZljE

Related Categories in the podcast archive: For Women Managing Yourself Perception – How You Perceive Yourself Self-Talk

Browse the archive at: https://essentialcomm.com/podcast/

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Leading Offsites

Thu, 04 Oct 2018 01:00:00 GMT

A senior leader wants to give one of his direct reports the experience of leading her own offsite. This month’s coaching conversation is about how a leader can foster an offsite with the power to create change.

AN INVITATION: Send us questions for our upcoming Q&A episodes! Send your questions to info@essentialcomm.com

In the episode, there are many resources to help you learn to lead activities with your team. The six mentioned in the show are: "The Fieldbook of Team Interventions" by Harry Eggleton LiberatingStructures.com Thiagi.com "The Five Dysfunctions of a Team" by Patrick Lencioni "Overcoming the Five Dysfuctions of a Team" by Patrick Lencioni "Power Tools for Teams: Plus/Delta" April 2016, The Look & Sound of Leaderhip "Personal Histories as Your Brand" May 2016, The Look & Sound of Leadership

Five episodes to help you build your team leadership skills: Facilitating Open Dialogue Leading Teams Questions as Leadership Your Team’s Best Interest – Part One Your Team’s Best Interest – Part Two

Don't forget to send us your questions!

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Animating Your Persona

Thu, 06 Sep 2018 01:00:00 GMT

A coaching client needs to exude more presence. Tom proposes a visualization process and walks another coach through it.

In the archive, this episode is tagged in three categories: Developing New Behaviors, Perception - How You Perceive Yourself Personal Growth & Self-Development

Plus, if you want to hear about why our brains find visualization so powerful, listen to: Prepping Like A TED Talker.

Five listeners posted reviews in iTunes this month. Thanks go out to: In the US, Rmb4 catalyst leader Lisabobbi Then, from the UK, Ewen C And from India, FP PJ Sharma Thanks. We couldn't keep growing without this steady stream of support. Thanks so much!

Every episode is available in the archive at: https://essentialcomm.com/podcast/

Subscribe to the HTML version at: https://essentialcomm.com/subscribe/

Be in touch with Tom at: https://essentialcomm.com/contact/

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Managing Bad Behavior

Thu, 09 Aug 2018 01:00:00 GMT

This month’s coaching conversation focuses on a feedback technique that can help manage bad behavior. The coachee likes the technique so much, he wants to try it on his high performers, too!

Related episodes:

Discussing Difficult Behaviors Holding People Accountable Managing Disruptive Executives Managing Performance: Up or Out Sorting & Labeling

Every episode is available in the archive at: https://essentialcomm.com/podcast/

Subscribe to the HTML version at: https://essentialcomm.com/subscribe/

Be in touch with Tom at: https://essentialcomm.com/contact/

To everyone who has ever posted a review for the show in iTunes -- THANK YOU! If you haven't yet, please do. Our survival depends on it. Thanks!

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Managing Trauma

Thu, 12 Jul 2018 01:00:00 GMT

This month’s coaching conversation focuses on developing someone who may be a trauma survivor. A team leader’s compassionate caution may not be in the survivor’s best interest.

Every episode is available in the archive at: https://essentialcomm.com/podcast/

Subscribe to the HTML version at: https://essentialcomm.com/subscribe/

Be in touch with Tom at: https://essentialcomm.com/contact/

Thank you so much for your reviews. It's hard to convey how meaningful those are. You help keep the podcast alive when you post a review. Thanks!

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Taming the Wild Child

Thu, 07 Jun 2018 01:00:00 GMT

This month’s coaching conversation features a high-performing client who sometimes wrestles with her fear. Knowing that her fear can diminish her, she seeks a way out.

Tom also talks about the new course "Improv for Leaders” taught by improv master Jeremy Rowley.

Every episode is available in the archive at: https://essentialcomm.com/podcast/

Subscribe to the HTML version at: https://essentialcomm.com/subscribe/

Be in touch with Tom at: https://essentialcomm.com/contact/

And thank you so very much for your reviews. Your contribution is beyond measure when you take a moment to post a review. Thank you!

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Readiness in Coaching

Thu, 03 May 2018 01:00:00 GMT

Why do some coaching engagements achieve positive transformations while others get stuck in the starting gate? This month’s coaching conversation explores who’s coachable, who isn’t, and why.

The PDF discussed during this episode can be downloaded at:

https://essentialcomm.com/wp-content/uploads/2018/04/ReadinessInCoaching.pdf The “Who’s Coachable?” episode containing the eight-item list from 2008 is available at:

https://essentialcomm.com/podcast/whos-coachable/

Aside from the “Who’s Coachable?” episode, four other episodes that echo the motifs in this month's Executive Coaching Tip are: Leading Teams

Managing Disruptive Executives

Managing Performance: Up or Out

Resolving Conflict

Every episode is available at: http://essentialcomm.com/podcast/

Be in touch with us at: info@essentialcomm.com

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360s: Weapons or Tools?

Thu, 05 Apr 2018 01:00:00 GMT

360-degree feedback can be intense. Or confusing. Like many reports, it often needs explaining, even if the information is familiar. This month’s coaching conversation explores the many sides of 360s.

Curious to learn more about 360s? Listen to Tom's interview on "Coaching for Leaders." https://coachingforleaders.com/podcast/341/

Want to learn more about quantative 360-degree feedback reports? Contact Envisia Learning. envisialearning.com

Want to learn about qualitative 360-degree feedback reports? Contact us. info@esssentialcomm.com

Want to see a sample of a qualitative feedback report? https://essentialcomm.com/wp-content/uploads/2014/06/Sample-360-degree-Feedback-Report.pdf

Every episode is available at: http://essentialcomm.com/podcast/

Be in touch with us at: info@essentialcomm.com

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360s: Weapons or Tools?

Mon, 02 Apr 2018 03:29:05 GMT

Curious to learn more about 360s? Listen to Tom's interview on "Coaching for Leaders." https://coachingforleaders.com/podcast/341/

Want to learn more about quantative 360-degree feedback reports? Contact Envisia Learning. envisialearning.com

Want to learn about qualitative 360-degree feedback reports? Contact us. info@esssentialcomm.com

Want to see a sample of a qualitative feedback report? https://essentialcomm.com/wp-content/uploads/2014/06/Sample-360-degree-Feedback-Report.pdf

Every episode is available at: http://essentialcomm.com/podcast/

Be in touch with us at: info@essentialcomm.com

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Influence

Thu, 08 Mar 2018 02:00:00 GMT

Who wouldn’t benefit from heftier influence? This month’s coaching conversation digs into two ways to build your influence bank account.

During this month's episode, Tom talks about a behavioral self-assessment called DiSC. See a sample DiSC report here:

https://essentialcomm.com/wp-content/uploads/2014/06/AlexBradley.pdf

If you're looking for more Executive Coaching Tips about influence, check the archive filter:

"Perception -- How You're Perceived." There's a lot there about influence. https://essentialcomm.com/tag/perception-how-youre-perceived/

Tom explained a five-point Influence model on "The Everyday Innovator" podcast with Chad McAllister. Episode #162. https://productinnovationeducators.com/blog/tei-162-how-product-managers-can-influence-people-with-tom-henschel/

Five "Look & Sound of Leadership" episodes relating to this month's conversation are:

A Breakdown of Listening Building Empathy Building Rapport Getting Agreement Your Goodwill Bank Account

What sort of problems would you like to hear about on the podcast? Write me: podcasts@essentialcomm.com or https://essentialcomm.com/contact/

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The Sound of Leadership and of Management

Thu, 01 Feb 2018 22:04:00 GMT

Some ways of speaking lend themselves to more effective management. And some ways of speaking lend themselves to more effective leadership. This episodes explores those differences.

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Leadership versus Management

Thu, 11 Jan 2018 02:00:00 GMT

Are leadership and management really different? And does it matter? This month’s coaching conversation explores what separates leadership from management. And what connects them. And why it matters for you and the people you lead.Are leadership and management really different? And does it matter? This month’s coaching conversation explores what separates leadership from management. And what connects them. And why it matters for you and the people you lead.

If you're interested in related episodes, you can search the archive under "Leadership" and/or "Management Skills." Those are at:https://essentialcomm.com/tag/leadership/

and

https://essentialcomm.com/tag/management-skills/

Five specific episodes you can listen to are

Building Empathy
Dynamic One-on-Ones
How Teams Fight
Taming Meetings
The Voice of Authority

During the episode, three lists are built. Here they are:

Leadership behaviors:

Motivating
Aligning
Recognizing patterns
Creating visions and strategies

Management actions:

Staffing
Budgeting
Controlling
Measuring
Problem solving

Relationship skills:

Strong, positive networks
The ability to persuade
Having influence
Using emotional intelligence

The thought leader about leadership versus management is John Kotter from Harvard Business School. He has many books and articles that explore this topic in depth.

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The Conflict Conversation

Thu, 07 Dec 2017 02:00:00 GMT

What do you say when you’re in an argument? And how can you prepare to have an argument? This month’s coaching conversation dives deeper into the topic of “Conflict” that began last month. In this installment, scripts and concepts for mastering The Conflict Conversation.

To sharpen your skills, read "Difficult Conversations" by Stone, Patton & Heen from the Harvard Negotiation Project. It's very friendly and very powerful.

Every episode is available at: http://essentialcomm.com/podcast/

Be in touch with us at: info@essentialcomm.com

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Conflict

Thu, 02 Nov 2017 01:00:00 GMT

Conflict is inevitable. But most of us were never taught the skills that would help us find our way through the dark corridors of this house called ‘Conflict.’ This month’s coaching conversation illuminates predictable patterns and practical tools to navigate successfully through Conflict House.

The book Tom references in this episode: "Difficult Conversations: How to Discuss What Matters Most" by Stone, Patton & Heen.

In the Tips archive is a category called "Relationship Building." Many episodes there have useful tools, too. Help yourself. https://essentialcomm.com/tag/relationship-building/

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Dynamic One-on-ones

Thu, 05 Oct 2017 01:00:00 GMT

There are a million ways to conduct one-on-one meetings with direct reports. How you run yours will reflect your personal style. This month’s coaching conversation focuses on specific best practices that will enhance your one-on-ones no matter what your style.

In the commentary portion of this month's episode is a question for you. Share your thoughts in an email to: info@essentialcomm.com

You can sharpen your management skills with the Executive Coaching Tips in the "Management Skills" category of the archive: http://essentialcomm.com/tag/management-skills/

These five episodes may be particularly helpful in developing your management skills: Engagement & Performance Leading Teams Managing Performance: Up or Out Managing Up Your Team’s Best Interest – Part One

And, if you are going to be giving performance reviews this fall, this episode has helpful tools for you. Give it a listen: Performance Reviews http://essentialcomm.com/podcast/performance-reviews/

Every episode is available at: http://essentialcomm.com/podcast/

Be in touch with us at: info@essentialcomm.com

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Acting on the Corporate Stage

Thu, 07 Sep 2017 01:30:00 GMT

This month's episode introduces "Acting on the Corporate Stage." That phrase was Tom's original branding phrase, before "The Look & Sound of Leadership" became his branding phrase.

"Acting on the Corporate Stage" aims at helping you be perceived in the workplace the way you want to be perceived, which, of course, is the reason d'etre of every episode.

Also this month, Tom shares reflections on attending his first-ever podcaster's convention. And his reflections are all about YOU!

He also points you to two very different interviews on other podcasts:

The Everyday Innovator with Chad McAllister, episode 137. He and Chad deconstruct the "Sorting & Labeling" tool. Very helpful!

Fatherhood 360 with David Wissore, episode 11. While exploring how parenthood influences leadership, Tom reveals some very personal stories.

The four related episodes this month are: Act “As If” Creating New Behaviors Self-Awareness and Self-Management The Mindful Executive

The archive of Executive Coaching Tips is at: http://essentialcomm.com/podcast

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Performing Like a TED Talker

Thu, 03 Aug 2017 02:00:00 GMT

Delivering a top-notch presentation requires you to master your ideas. Of course! But even more, you need to master yourself. Your audience won’t be able to lock onto you unless you are “in focus.” This month’s coaching conversation shows you how to get “in focus.”

Related episodes are: Prepping Like a TED Talker http://essentialcomm.com/podcast/prepping-like-ted-talker/

Talking Like a TED Talker http://essentialcomm.com/podcast/talking-like-ted-talker/

All Presentation Skills Tips are available at: http://essentialcomm.com/tag/presentation-skills/

A PDF summary of Chris Anderson's book, "TED Talks" is available to you. Just pop Tom an email and ask for it. He's at: info@essentialcomm.com

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Prepping Like A TED Talker

Thu, 13 Jul 2017 01:30:00 GMT

Preparing a presentation raises many questions. How much are you going to rehearse? What will you actually do during your rehearsal? Are you going to memorize your talk? This month’s coaching conversation covers all that and more.

Four core concepts this month:

Rehearsal is obligatory.
Manage your self-talk.
Find your throughline.
Rehearsal means “out loud.”

In the archive is a whole set of Tips about “self talk.” It’s at: http://essentialcomm.com/tag/self-talk/

There’s another set about “presentation skills.” That’s at: http://essentialcomm.com/tag/presentation-skills/

Many different Executive Coaching Tips are referenced in this episode. Four related episodes are: Captivate Your Audience I Talk Too Fast! The Power of Rehearsal What Compelling Speakers Share

The entire archive of Tips is at: http://essentialcomm.com/podcast

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Short Sounds Confident

Thu, 01 Jun 2017 01:00:00 GMT

Holding each other’s attention is a constant challenge. But you can’t achieve The Look & Sound of Leadership if you can’t keep people listening to you.

This month’s coaching conversation emphasizes three little slogans to make sure you aren’t driving your listeners away from you. All three slogans are just three words long: “Short sounds confident.” And “Communication takes effort.” And “Stop talking sooner.”

There are so many reasons why embodying those slogans is hard. And, in truth, it’s easier for some people than for others. But everyone can get at least a little better at this. This month’s podcast will give you lots of practical tips – and some metaphors!—to help get you there.

Past Tips are available at: essentialcomm.com

Be in touch with us at: info@essentialcomm.com

We love hearing from you.

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Readers’ Letters — Bonus Episode 2

Tue, 23 May 2017 19:38:03 GMT

Tom exchanges emails with two listeners. One exchange addresses issues of personal boundaries in the workplace; the other addresses scarcity and abundance.

This Bonus Episode is only the second one in the 9-year history of "The Look & Sound of Leadership." If you like this and want more, tell us. Contact us through the homepage at: essentialcomm.com

Or by email at: info@essentialcomm.com

The prior bonus episode -- with two other email exchanges -- is titled "Readers' Letters." It was posted in May, 2016. Find it in your feed. It’s not available on our website. (We’re working on that!)

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Talking Like a TED Talker

Thu, 04 May 2017 01:00:00 GMT

TED Talkers turn us into engrossed detectives, absorbed in solving the mysteries unfolding before us. But TED Talking doesn’t have to be saved for special events. This month’s coaching conversation explores ways to turn everyday presentations into compelling content that will hold people's interest ... like a TED Talk.

If you're crafting an actual TED Talk, use Chris Anderson's terrific book: "TED Talks."

I have a nifty 3-page reduction of Anderson's book. Reach out to me at info@essentialcomm.com and I'll send it along.

Working to improve yourself as a presenter? The Coaching Tips archive are full of related episodes. Go to: essentialcomm.com/podcast and search the topic: "Presentation Skills."

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The Voice of Authority

Thu, 06 Apr 2017 01:00:00 GMT

Authority. It’s a slip-sliding sort of thing, isn’t it? Do we get it automatically along with a title? Sometimes. But sometimes not. This month’s coaching conversation examines both the thoughts and the words that give us authority.

The ideas in this month's episode echo motifs embedded in many other episodes. Just a few related Executive Coaching Tips are:

Every episode is available at: http://essentialcomm.com/podcast/

Be in touch with us at: info@essentialcomm.com

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The Human Element

Thu, 02 Mar 2017 02:00:00 GMT

At work, we often diminish the importance of feelings – our own or those of others. We think, “I don’t have time for that” or “That’s silly.” But feelings don’t disappear just because they’re inconvenient. And, when unacknowledged, their impact can be severe. This month, two coaches discuss the difficulties of managing “the human element.”

Related episodes:

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Self-Limiting Beliefs

Thu, 02 Feb 2017 02:00:00 GMT

Self-limiting beliefs hold us back. We limit who we are so we don't shatter those beliefs.

This month's coaching conversation serves up several strategies to help you push back against those demons.

Along the way, we mention "Leadership and Self-Deception," a great book to help you on your journey.

We also touch on the topic of "Coaching versus Therapy," something I've been talking about for years. You can find an epsiode about it in the archive.

I also mention an interview I did with Eric Cacciatore on his podcast, "Restaurant Unstoppable" episode 298, in which he and I talk about management and turnover and motivation. It was a blast. Check it out.

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Inhabiting Executive Presence

Thu, 12 Jan 2017 02:00:00 GMT

Getting to the next level of executive presence usually demands the adoption of new behaviors. This month's episode explores a three-step process that helps new behaviors become habits.

Helping you change behavior so you can be perceived the way you want to be perceived is the raison d'être of this podcast. If it's time for you develop more effective behaviors, there is an entire category in “The Look & Sound of Leadership" archive that will accelerate your development.

The archive is at: essentialcomm.com/podcast

The category, "Developing New Behavior" is at: essentialcomm.com/tag/developing-new-behaviors/

Five favorite episodes in that category are:

The episode called "Creating New Behaviors" has a PDF that goes along with it. If you'd like it, just ask. I'd love to send it you. Pop me an email at: info@essentialcomm.com

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Combating Emotional Hijacks

Thu, 08 Dec 2016 01:00:00 GMT

When we feel threatened or in danger, an old part of our brains, the one that regulates emotions, hijacks our executive functioning. We say and do things we regret. In the workplace, this can have serious consequences. This month’s Executive Coaching Tip has seven strategies for stopping yourself from getting hijacked.

The seven lessons in my conversation with my client, Kimberly, are:

Emotional hijacks are real. They happen when your emotions take control over your reason;
Emotional hijacks happen because of a trigger. Triggers activate your emotional flight/fight/freeze response. We all have triggers;
Your triggers follow a pattern. track them over time and the pattern will emerge. Often those who witness our hijackings know our triggers before we do;
The first step to mastering your triggers is to be able to name them. By way of example, two of Kimberly’s were feeling left out and being ignored. Two of mine were feeling ineffectual and fearing a bad outcome. Triggers are personal and are different for each person;
Emotional hijacks are usually preceded by a feeling somewhere in the body, most often somewhere in your core;
Learning to recognize the pre-hijack feeling in your body as a warning bell can help stop – or at least slow down – the emotional hijacking;
When you’re struggling to keep your executive functioning online, you can speak about your struggle. “I’m really upset at the moment.” Or, as Kimberly suggested, “I’m not sure I can make good decisions right now.” Speaking about the feeling helps make sure you don’t act from the feeling.

If you want to work on combatting your emotional hijacks. other episodes you can listen to are:

The entire archive is available to you for free at: essentialcomm.com/podcast

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Under Executive Questioning

Thu, 03 Nov 2016 01:00:00 GMT

This episode addresses three issues that arise when you’re facing an executive team. First, what meaning are you making about the event itself? Is that meaning helping you or not helping you? If it’s not helping you, change it. Second, how will you address the moment when you need to say, “I don’t know”? Prepare for it. It’s going to happen. This episode has lots of ideas to try. The final issue is confidence and finding your executive presence; the core of every episode of The Look & Sound of Leadership podcast. In addition to the ideas in this episode, you can ask for a PDF that lists 15 related episodes to help you show up the way you want to show up. Send an email to info@essentialcomm.com and ask for the PDF that goes with this episode. I’d love to send it to you.

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Creating Safety for Hard Talks

Thu, 06 Oct 2016 00:00:00 GMT

You can’t be an effective leader if you are not able to have hard conversations that are successful. “Successful” means addressing tough topics in a way that will create change. One crucial skill to make hard conversations successful is attending to how things are being said. Without an awareness of the ‘how,’ things won’t be as safe as they could be. And if things aren’t safe, they won’t go deep. And if they don’t go deep, they probably won’t stick. Five other episodes that relate to these skills are: Dealing With Emotional Responses A Difficult Conversation Discussing Difficult Behaviors Handling Defensive Behaviors Three Words You Should Never Say If you want to dig even deeper into this topic, two books to read are: “Difficult Conversations” from The Harvard Negotiation Project. The authors are Stone, Patton and Heen. And from the folks at VitalSmarts is “Crucial Conversations.” The authors are Patterson, Grenny, McMillan and Switzler. Both books are great. Lots of scripts. Lots of insights. Lots of tools.

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How Teams Fight

Thu, 08 Sep 2016 01:00:00 GMT

Conflict on teams is a good thing. Really! Well, it's good if it’s healthy.

This month, two techniques to help team members engage in healthy conflict: arguing about what's best for the business and turning hostile non-verbals into dialogue.

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Taming Meetings

Thu, 04 Aug 2016 00:00:00 GMT

Meetings are often viewed as a necessary evil to be endured. But they can be engaging events that build people’s skills and accelerate the work. This month, a recipe for mixing up meeting magic.

There is a four-meeting model discussed in this episode. If you want a graphic illustration of the model, just look at the online version in the archive: http://essentialcomm.com/podcast/ or email me at info@essentialcomm.com

Two books are also discussed in this month's episode: Patrick Lencioni's "The Five Dysfunctions of a Team" and "Death By Meeting," both essential reads for team leaders.

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Conquering Fear

Thu, 07 Jul 2016 00:00:00 GMT

Fear is natural but insidious. It can carve caverns in the foundations of our confidence, weakening our capacity. This month, a client learns about three kinds of fear and a transformational question that tames fear. A seminal book to help master fear is "Feel The Fear and Do It Anyway" by Susan Jeffers. At the end of this month's episode, Tom tells a story about the amazing reach of podcasts.

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Building Empathy

Thu, 09 Jun 2016 00:00:00 GMT

Empathy is a crucial component of The Look & Sound of Leadership. Some people have it naturally, others don’t. In either case, it can be developed and learned. This month's episode has lots of ideas about what empathy is, what it isn't, and how you can develop it. There are lots of resources discussed this month. A book called "The EQ Edge" by Stein and Book. A great 3-minute animation by Brene Brown about sympathy versus empathy. It's on the home page of her website: brenebrown.com. Look for the cartoon of a bear and a fox. Other epsiodes you might listen to are: Building Emotional Intelligence Dealing With Emotional Responses Self-Awareness & Self-Management You also might go to essentialcomm.com, select "Coaching Tips," then search two subjects in the archive : Managing Yourself Personal Growth & Self-Development Finally, if you or someone you know is in the middle of a job search, Tom did an interview this month with a wonderful career coach names Alyson Garrido. The interview has lots of helpful tips and tools. You can find it at: LA TalkRadio.com. The show is called "Get Yourself The Job." The show is in their archive for May, 2016. Be good to the people you're leading. And be good to yourself! Until next month, thanks for listening!

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Readers’ Letters — Bonus Episode

Tue, 17 May 2016 14:00:00 GMT

A bonus episode!

Tom shares email exchanges he had with two podcast listeners. One exchange is about handling people who interrupt presentations. The other is about defining tasks and responsibilities when they're not defined for you.

During the podcast, Tom mentions two other episodes that support the ideas here: one episode is “Facilitating Open Dialogue.” The other is “Creating Devoted Followers.”

If you’d like more bonus episodes like this one, let Tom know at info@essentialcomm.com.

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Personal Histories as Your Brand

Thu, 05 May 2016 00:00:00 GMT

How you brand yourself sticks with people a long time.Thismonth, a senior executive dreads having to brand himself duringaninterview – until he learns about the PersonalHistoriestechnique.

In addition to giving you this simple yet powerful tool tohelpbuild your personal brand, this episode also references abookcalled "The Five Dysfunctions of a Team."

Details about this book is at the end of the podcast. ThereIdiscuss that there are actually TWO books about theFiveDysfunctions. They're quite different. Here’s how.

"The Five Dysfunctions of a Team: A Leadership Fable" has ajuicystory about a team struggling to succeed. In the back of thebook,the author teaches The Five Dysfunctions and explains atarelatively high level how to overcome them. The tools in thisbook– including an assessment your team can fill out – areuseful.

If you’d like to know how to build a high-performing team,thesecond book is even more useful. It’s called, "Overcoming TheFiveDysfunctions of a Team: A Field Guide for Leaders, ManagersandFacilitators." This book has detailed, step-by-step instructionstoguide to and your team to high achievement.

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Power Tools for Teams — Plus/Delta

Thu, 07 Apr 2016 00:30:00 GMT

This month, The Look & Sound of Leadership gives you a tool for developing your team. A process that takes only minutes to learn, if practiced regularly, this exercise has far-reaching ripples. Welcome to "The Plus/Delta Tool."

Other episodes to help you develop as a leader of teams are:

Your Team's Best Interests - Part One

Your Team's Best Interests - Part Two

Coaching Your People

Engagement and Performance

Performance Reviews

Resolving Conflict

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The Mindful Executive

Thu, 03 Mar 2016 01:00:00 GMT

From the Harvard Business Review to the New York Times, mindfulness is widely touted as a powerful tool to increase personal effectiveness and well-being. This month’s Executive Coaching Tip explores the “how to” of being mindful with an executive who was already on the path but didn’t know it.

This episode shows that mindfulness is neither complex nor mysterious; it just takes practice. More importantly, this episode puts forward the idea that all professional and personal development requires you to be mindful to some degree.

If this episode inspires you, there are even more Tips to help support your growth. Go to the Executive Coaching Tips archive and select the category “Personal Growth & Self-Development.”

http://essentialcomm.com/tag/personal-growth-self-development/

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Coaching Under Attack

Thu, 04 Feb 2016 00:30:00 GMT

Coaching is expensive. Coaching is hard to measure. Coaching is too touchy-feely. There are a million arguments against coaching. This month, a tough CEO puts Tom on the defensive about coaching. If you'd like to explore this topic further, here are nine related Tips:

Or you can search the free archive of all ten years' worth of Tips. Use the "Search by Subject" tool to look at the category called "Personal Growth & Self-Development." There are more than 40 Tips in that cateogry to help support your professional development. At the end of this Tip, Tom invites you to become a client. If you're interested in being coached, send him an email at info@essentialcomm.com

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High-Stakes Meetings

Thu, 07 Jan 2016 00:30:00 GMT

The goal of this episode is to give you a three-step process to help you succeed in meetings when you feel there’s a lot at stake.

Step one: Clarify the Story. Four other episodes can also help with this step: “Sounding Executive,” “Communicating With Clarity,” “Executive Presenting” and, the mother of all communication tools: “Sorting and Labeling.”

Step two: Do Your Homework. This step is different for everyone. Sometimes it means getting information from another department. Sometimes it means researching data. Sometimes it means talking to people who’ve gone before you.

Most people seem to know what homework to do; the struggle is finding time. Because we’re busy we think, “Oh, I’ll let the homework slide.” But I promise – doing your homework will make you feel much more confident.

That brings us to the final step: Managing Yourself. In this episode I mention several concepts to help you manage yourself that you can find in other episodes. “Assume Equality” is a critical self-management tool. Another, to help manage feeling like a victim, is called “Status.” Another is called “Choosing Stories Over Truth.”

This month’s episode is all about preparing for a high-stakes meeting with a tough company president. Next month’s episode will be about what happened when I was finally in the room face-to-face with her.

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Showing Teeth

Thu, 03 Dec 2015 00:30:00 GMT

For many businesses, uncertainty and ambiguity is their new norm. In such anxious times, people long for leaders who will make tough decisions, stand behind those decisions, and protect their people. In some circles, this is called “showing teeth.”

In this episode, I refer to The Center for Talent Innovation and their white paper on Executive Presence.

I also refer to four related episodes:

Assertion versus Aggression

Gravitas

Speaking for Yourself

Speaking Your Truth

For more ideas about “Showing Teeth,” you might also check out all the episodes in the Assertiveness category of the Executive Coaching Tips archive. The Executive Coaching Tip that explains “unconscious competence” is Creating New Behaviors.

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Engagement & Performance

Wed, 04 Nov 2015 23:30:00 GMT

Lack of engagement can assume many disguises but there is one outcome that is predictable: poor performance. What would you say if you found out you could get people engaged – and improve performance – with just two questions? Sounds like a miracle, right? That’s what I thought, too.

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Managing Disruptive Executives

Wed, 30 Sep 2015 22:30:00 GMT

Disruptive executives take many forms—bullies, catastrophizers, resisters, you name it. But no matter what mask they wear, they create upheaval. Whether the disrupter is your boss, your peer or your direct report, coping successfully requires two things: courage and skills. Here’s how to find both.

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Executive Presenting

Wed, 02 Sep 2015 23:30:00 GMT

Presentations are a golden opportunity to display your executive presence. Here are six behaviors that’ll help you command the room and deepen your brand.

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A Breakdown of Listening

Wed, 05 Aug 2015 22:00:00 GMT

We all think we’re better listeners than we really are. Luckily, we all have the capacity to improve our skills. But not all listening is the same. Here’s a breakdown.

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In Sync Communications

Wed, 08 Jul 2015 21:30:00 GMT

When you’re communicating, you not only need to fly through the intricate patterns of your own information, you need to be sure we can thread that needle along with you.

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Executive Gender Bias

Wed, 10 Jun 2015 21:00:00 GMT

The research is unequivocal: in the workplace, women play on a tilted field. Everyone contributes to work's off-center world -- even women! This episode explores ways to bring the tipping back in balance.

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The Narcissistic Executive

Wed, 06 May 2015 21:00:00 GMT

Narcissistic executives can be infuriating. And, unless you’re one of their favored few, they can be dangerous, too. These five actions will help protect you—and keep you sane.

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Coaching Your People

Wed, 01 Apr 2015 21:30:00 GMT

Helping develop your people is a win for everyone. But developing people is quite different from managing people: developing people requires you to be a coach. Here’s how.

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Status

Wed, 04 Mar 2015 22:00:00 GMT

We all assign ourselves a certain status. Of course, that means we assign status to others, too. The question is: do people experience your status as appropriate? Or do you need to dial it up? Or down!

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Defining Success

Thu, 05 Feb 2015 06:59:38 GMT

“I’ll know it when I see it” is a natural thought when starting a new project. Feeling “It’s just not right” is natural when a situation is nagging. But your followers need you to tell them specifically what success looks like. If you don’t tell them, how will they know?

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Mentoring & Mentors

Tue, 06 Jan 2015 22:00:00 GMT

Finding good mentors – and using them wisely – can change your career trajectory. So can being a mentor to others. Here are actions for succeeding in both roles.

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The Honorable Executive

Wed, 03 Dec 2014 04:40:28 GMT

Executives create honor in the workplace not by declarations and speeches. Rather, honor is built in the display of small, consistent behaviors every day. This month’s Tip examines two of those behaviors and one over-arching factor.

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Managing Performance: Up or Out

Thu, 06 Nov 2014 19:07:35 GMT

Poor performers often linger far too long. Leaders who avoid these performance issues damage their reputations and weaken their teams. Here are five actions to help you manage poor performers up or out.

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Thinking Errors

Thu, 02 Oct 2014 03:16:34 GMT

Thinking errors are tough to spot in yourself because they seem true. Usually we've believed them for a long time. Here are ways to free yourself from thinking errors

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Pursuing A Promotion

Thu, 04 Sep 2014 00:19:15 GMT

We'd all like to be given a promotion merely because it's our turn. But earning a promotion is actually a job in itself. Mastering the four factors described here will accelerate the process.

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Managing Up

Wed, 06 Aug 2014 19:00:00 GMT

We all want bosses who are sensitive to our needs. But savvy players know we need to manage our bosses at least as much as they manage us.

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Personal Branding

Wed, 09 Jul 2014 04:03:25 GMT

Each one of us has a personal brand. Every day we reinforce our brands consciously or unconsciously. The tools in this episode will help you craft your brand with intention.

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Leading Through Delegation

Thu, 05 Jun 2014 03:07:45 GMT

Your ability to execute senior-level work correlates directly to your ability to delegate effectively. The better you are delegation, the higher you can rise.

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Achieving Authenticity

Wed, 30 Apr 2014 12:00:00 GMT

Leaders who are authentic display The Look & Sound of Leadership™. We follow them eagerly. But how to achieve authenticity? Here are five tools.

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Your Goodwill Bank Account

Thu, 03 Apr 2014 02:16:37 GMT

Certain people seem to have unlimited leeway when they make a mistake or miss a deadline while others seem to acquire black marks and penalties for the most minor infractions. This month’s episode explains why.

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Captivate Your Audience

Tue, 04 Mar 2014 13:00:00 GMT

If you don’t grab your audience at the start, it’s tough to win ‘em over later. The two behaviors described here will help you engage your listeners before you’ve said a word.

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Creating Devoted Followers

Wed, 05 Feb 2014 12:00:00 GMT

We all sense the subtle messages we send each other. When those messages have even a whiff of disapproval, your followers may begin to cool.

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Perception Is Reality

Wed, 08 Jan 2014 13:00:00 GMT

Accepting how others see you can be a struggle. Until you can, you may not seem ready for the next step in your career.

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Taming Email

Thu, 05 Dec 2013 04:52:00 GMT

An ongoing series of Executive Coaching Tips designed to help you be perceived in the workplace the way you want to be perceived.

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Speaking Your Truth

Thu, 07 Nov 2013 16:30:00 GMT

We all have moments when we don’t speak up because we worry what other people might think. Here’s a way to help you find—and keep!—your voice. 11/07/13

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The Generous Executive

Thu, 03 Oct 2013 16:30:00 GMT

Choosing to collaborate often feels like inviting an invader to sit down and eat your food. It can be done, but it doesn’t feel natural. And why would you? Where’s the benefit?

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Gravitas

Thu, 05 Sep 2013 16:30:00 GMT

Gravitas is credibility that goes beyond titles or credentials. Without it, you can’t achieve The Look & Sound of Leadership™. This Tip will help you get it and keep it.

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Soliciting Feedback

Thu, 01 Aug 2013 16:30:00 GMT

Without good feedback about yourself, you can’t achieve The Look & Sound of Leadership. But how can you get good feedback about yourself?

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The High-Maintenance Executive

Thu, 11 Jul 2013 16:30:00 GMT

Being “high maintenance” can derail a career. Here are four mistakes people make that get them labeled “high maintenance.” And four actions to help you avoid the high maintenance label.

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Capitalizing on Differences in Style

Thu, 06 Jun 2013 16:30:00 GMT

Our own work style seems completely natural—to us! But what about all those people whose styles are different? What do you do with them?

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Creating New Behaviors

Thu, 02 May 2013 16:30:00 GMT

We create impressions, in part, through our behaviors. And changing behaviors can feel overwhelming. This four-stage process makes behavioral change manageable.

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Building Emotional Intelligence

Thu, 04 Apr 2013 16:30:00 GMT

Companies invest in developing Emotional Intelligence (EQ) because its presence improves performance. EQ has four steps. Here is number one. 04/04/13

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Shouldering the Burden of Leadership

Thu, 07 Mar 2013 16:30:00 GMT

Every leader casts a long shadow. Casual comments can have huge ripples. Such is the burden of leadership. How well are you shouldering the burden?

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The Flexible Leader

Thu, 07 Feb 2013 16:30:00 GMT

Everyone you manage is at a different stage of their professional and personal development. Are you managing them all the same way?

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Communicating with Clarity

Thu, 10 Jan 2013 16:30:00 GMT

Expert communicators put up signposts so their listeners can follow them easily. Using these “frameworks” can distinguish you as a clear and expert communicator.

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Upward Feedback

Thu, 06 Dec 2012 16:30:00 GMT

Giving upward feedback can be a dicey proposition. The three-step formula in this Executive Coaching Tip will make that potentially dangerous enterprise a whole lot safer.

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Turn Values into Behavior

Thu, 01 Nov 2012 16:30:00 GMT

Companies proudly post their values in their lobbies and on their websites. But values are mere slogans until leaders help people transform those ideas into concrete actions. But that shift can be difficult. Even explosive.

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Self-Awareness & Self-Management

Thu, 04 Oct 2012 16:30:00 GMT

Leaders who are technically gifted leaders are often less gifted when managing their relationships. To avoid derailing—and to have healthy relationships—leaders need the two skills addressed in this month’s podcast.

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Getting Unstuck

Thu, 06 Sep 2012 16:30:00 GMT

It’s usually painfully obvious to us when we’re stuck. What’s frustrating is that we can’t get ourselves unstuck. Here are three practical ways for getting unstuck that are particularly helpful in the workplace.

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The Well-Balanced Executive

Thu, 02 Aug 2012 16:30:00 GMT

This 100th edition of The Look & Sound of Leadership™ discusses the best predictor of an executive’s long-term effectiveness.

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The Disruptive Executive - Part Two

Thu, 12 Jul 2012 16:30:00 GMT

Trying to manage a disrupter is tough work. Managing yourself while managing a disrupter is no easier! These four tools will help you contain yourself during emotional encounters.

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The Disruptive Executive - Part One

Thu, 07 Jun 2012 16:30:00 GMT

Trying to manage disrupters is like getting pummeled by a heavyweight. Here are five tools to help get traction with the disrupters in your life.

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The Exhausted Executive

Thu, 10 May 2012 16:30:00 GMT

Many high performers are running on empty. Here are tools to replenish your reserves.

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The Distracted Executive

Thu, 05 Apr 2012 16:30:00 GMT

Trying to get your message through to a distracted person isn't easy. It takes mental energy, preparation and willingness to repeat yourself. But what happens if YOU are the distracted person?

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The Many Parts of You

Thu, 08 Mar 2012 16:30:00 GMT

Recognizing and managing the many, often contradictory, parts of you is crucial to becoming an authentic leader.

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Your Team's Best Interests - Part Two

Thu, 02 Feb 2012 16:30:00 GMT

Engaged and productive employees believe their boss has their best interest at heart.

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Your Team's Best Interests - Part One

Thu, 12 Jan 2012 16:30:00 GMT

Engaged and productive employees believe their boss has their best interest at heart.

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Performance Reviews

Thu, 01 Dec 2011 16:30:00 GMT

Six lessons for delivering meaningful performance reviews.

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Leading Teams

Thu, 03 Nov 2011 16:30:00 GMT

Five questions your team needs to answer if they're all going to move in the same direction. Plus a four-layer pyramid that needs defining.

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Facilitating Open Dialogue

Thu, 06 Oct 2011 16:30:00 GMT

Tips and techniques for the extremely difficult task of getting people to speak openly in public forums—or in private!

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Smiling—The Look of Leadership

Thu, 01 Sep 2011 16:30:00 GMT

Your smile can be a credibility builder or a credibility killer. How is your smile working for you?

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Leading Change

Thu, 11 Aug 2011 16:30:00 GMT

Navigating the minefield of change is fraught with danger. Here's your road map through change's treacherous terrain.

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Resolving Conflict

Thu, 07 Jul 2011 16:30:00 GMT

Three actions, plus three behaviors, to help warring factions to lay down their arms and get back to work.

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The Power of PowerPoint

Thu, 02 Jun 2011 16:30:00 GMT

PowerPoint can be a blessing but all-too-often is a curse. Here are 8 tips to harness the positive power of PowerPoint.

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Compelling Openings

Thu, 19 May 2011 16:30:00 GMT

Three techniques to use that will grab your listeners from the first moment you speak.

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Intimacy in Business: Setting Boundaries

Thu, 05 May 2011 16:30:00 GMT

The ability to create a sense of intimacy in the workplace leads to deep and long-lasting trust. And it’s not about being personal.

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Recommendations & Resources

Thu, 21 Apr 2011 16:30:00 GMT

A bibliograpgy (with commentary!) to spur your growth and development. Plus, for podcast listeners, some online resources, too.

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Stop Giving Away Your Secrets

Thu, 07 Apr 2011 16:30:00 GMT

Transparency is great in business—except when you tip your hand and reveal thoughts and feelings that are better kept to yourself.

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Women as Powerful Communicators

Thu, 17 Mar 2011 16:30:00 GMT

Dr. Lois Frankel, an expert in women and leadership, takes a guest spot and delivers five tips to help women be top-notch communicators.

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Making Stories Soar

Thu, 03 Mar 2011 16:30:00 GMT

Stories stick with people long after data becomes a blur.

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Questions as Leadership

Thu, 17 Feb 2011 16:30:00 GMT

3 ways to use questions as leadership and executive communication.

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Leadership and Listening

Thu, 03 Feb 2011 16:30:00 GMT

Two listening behaviors that will get different results and foster collaboration.

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Self-Knowledge as Leadership

Thu, 20 Jan 2011 16:30:00 GMT

The journey towards understanding yourself is crucial to be an effective leader. And there are lots of tools out there to guide you on your way.

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Building Rapport

Thu, 06 Jan 2011 16:30:00 GMT

Rapport is easy when people’s styles match. But when there’s a mismatch, what then?

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Smoothing Harsh Edges

Thu, 16 Dec 2010 16:30:00 GMT

Being right is great -- except when it's abrasive.

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Three Little Phrases with Big Impact

Thu, 02 Dec 2010 16:30:00 GMT

Phrases to keep people listening to your data and to get people to comply with your decisions.

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Getting Growth Acknowledged

Thu, 18 Nov 2010 16:30:00 GMT

Be sure your development is getting noticed -- without bragging.

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Compassion During Change

Thu, 04 Nov 2010 16:30:00 GMT

When a star performer suddenly declines there’s always a reason. The question is where should you look for the reason?

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The Look & Sound of Self-Esteem

Thu, 21 Oct 2010 16:30:00 GMT

Building self-esteem in the workplace may not be easy, but it's critical to long-term success.

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Strategic Apologies

Thu, 07 Oct 2010 16:30:00 GMT

Apologies can enhance or damage a relationship. Too few can be as damaging as too many. Here are four apologies—two to emulate, two to avoid.

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Handling Defensive Behaviors

Thu, 23 Sep 2010 16:30:00 GMT

3 tools to de-escalate explosive, emotional behaviors in others.

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Unmasking a Stand-In

Thu, 09 Sep 2010 16:30:00 GMT

Interacting with phantoms from the past is dangerous both personally and professionally.

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Leadership Behavior in Meetings

Thu, 19 Aug 2010 16:30:00 GMT

Your audience is all around you during meetings. Are you winning 'em over?

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The Power of Rehearsal

Thu, 05 Aug 2010 16:30:00 GMT

Rehearsal doesn’t mean reciting by rote.

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Repairing Damaged Relationships

Thu, 22 Jul 2010 16:30:00 GMT

Tools for improving relationships at work or at home.

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Three Words You Should Never Say

Thu, 08 Jul 2010 16:30:00 GMT

Want to boost your credibility? Stop saying these words.

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Negative Self-Talk

Thu, 24 Jun 2010 16:30:00 GMT

Quiet the inner voice that lies to you.

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Don't Take It Personally

Thu, 10 Jun 2010 16:30:00 GMT

Think that insult was about you? Think again!

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Eliminating Distractions

Thu, 20 May 2010 16:30:00 GMT

Mastering the art of staying focused in the face of distractions.

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Dealing With Emotional Responses

Thu, 06 May 2010 16:30:00 GMT

Six tips for handling yourself when faced with others’ emotions.

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Delivering Tough Feedback

Thu, 15 Apr 2010 16:30:00 GMT

Three actions to help you deliver tough feedback.

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Disagree Agreeably

Thu, 08 Apr 2010 16:30:00 GMT

How to disagree without being disagreeable.

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Sounding Executive

Thu, 25 Mar 2010 16:30:00 GMT

Four ways to achieve the right altitude for executive communication.

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Getting Agreement

Thu, 11 Mar 2010 16:30:00 GMT

Giving instructions without getting agreement is a recipe for disappointment.

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Accessing Your Best Thinking

Thu, 25 Feb 2010 16:30:00 GMT

Slow yourself down so you can go faster.

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Act "As If"

Thu, 11 Feb 2010 16:30:00 GMT

This fundamental actor’s tool helps you be perceived the way you want to be perceived.

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Speaking For Yourself

Thu, 28 Jan 2010 16:30:00 GMT

The clarity, power and authenticity of "I" statements.

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Assertion Versus Aggression

Thu, 14 Jan 2010 16:30:00 GMT

One builds relationships, the other damages them. Are you clear which is which, and why?

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Stories -- The Ultimate Persuaders

Thu, 17 Dec 2009 16:30:00 GMT

Three elements for crafting stories that stick

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Leadership and Self-Deception

Thu, 03 Dec 2009 16:30:00 GMT

Our self-limiting behaviors are invisible to us but apparent to others.

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Managing Your Strengths

Thu, 19 Nov 2009 16:30:00 GMT

Turning up the volume on what you already do well won't get you your next position. Instead, develop complimentary skills.

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Answering Essay Questions

Thu, 05 Nov 2009 16:30:00 GMT

Avoid a long-winded ramble with this three-step model

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Creating Clarity

Thu, 22 Oct 2009 16:30:00 GMT

Five behavioral tips to keep your listeners' attention.

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"I Hate Politics!"

Thu, 08 Oct 2009 16:30:00 GMT

Hating politics puts you out of the game that’s being played around you.

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Getting Good Feedback

Thu, 24 Sep 2009 16:30:00 GMT

5 behaviors to help you find out what people really think of you.

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Networking

Thu, 10 Sep 2009 16:30:00 GMT

A crucial skill even if you’re in your job for life—which you’re not!

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Your Workplace as Calling Card

Thu, 20 Aug 2009 16:30:00 GMT

As an actor on the corporate stage, you must "dress your set" so it tells the story you want it to tell.

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Sorting and Labeling

Thu, 06 Aug 2009 16:30:00 GMT

The communication tool that will set you above the rest.

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Holding People Accountable

Thu, 23 Jul 2009 16:30:00 GMT

Four simple steps to create personal accountability

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I Talk Too Fast!

Thu, 09 Jul 2009 16:30:00 GMT

What happens in our brains when we hear someone talk “too fast.”

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How Behaviors Change

Thu, 25 Jun 2009 16:30:00 GMT

Two critical skills for creating long-lasting change.

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Positive Opposites

Thu, 11 Jun 2009 16:30:00 GMT

Dichotomies are great learning tools—when they’re framed positively.

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Listen Without An Agenda

Thu, 28 May 2009 16:30:00 GMT

Four tools to change the way you listen

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Choosing Persistence

Thu, 14 May 2009 16:30:00 GMT

Two stories to fuel persistence in the face of frustrations.

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Playback as Feedback

Thu, 30 Apr 2009 16:30:00 GMT

Overcoming the knee-jerk reaction of "I hate my voice on tape!"

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A Difficult Conversation

Thu, 16 Apr 2009 16:30:00 GMT

Discussing touchy, even explosive, subjects.

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Sounding Well-Spoken

Thu, 02 Apr 2009 16:30:00 GMT

Three questions to ask yourself before you open your mouth

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Be Impeccable With Your Word

Thu, 19 Mar 2009 16:30:00 GMT

Hold yourself accountable for what comes out of your mouth.

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Speed of Thought

Thu, 05 Mar 2009 16:30:00 GMT

This communication factor separates champions from mere mortals

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Focus in the Face of Distractions

Thu, 19 Feb 2009 16:30:00 GMT

Results are important and so is how they’re achieved.

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Giving Powerful Feedback

Thu, 05 Feb 2009 16:30:00 GMT

Scripts and models for delivery a steady stream of healthy feedback

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Elevator Speeches

Thu, 22 Jan 2009 16:30:00 GMT

Create crisp executive summaries of everyday topics.

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Messaging During Hard Times

Thu, 11 Dec 2008 16:30:00 GMT

A time-tested formula for communicating in difficult times.

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Becoming More Expressive

Thu, 04 Dec 2008 16:30:00 GMT

Four ways to expand and improve your delivery

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What Compelling Speakers Share

Thu, 20 Nov 2008 16:30:00 GMT

Two qualities that will keep your listeners listening.

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Being Concise

Thu, 13 Nov 2008 16:30:00 GMT

A critical skill that most of us don't do well.

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Handling Feedback Effectively

Thu, 06 Nov 2008 16:30:00 GMT

Sound non-defensive when faced with "The Feedback Paradox."

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Managing Beyond Bad Behavior

Thu, 30 Oct 2008 16:30:00 GMT

“Repeated Headlines” can rein in ongoing bad behavior.

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Assume Equality

Thu, 23 Oct 2008 16:30:00 GMT

How to stand tall when you've collapsed in the past.

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Act with Intention

Thu, 16 Oct 2008 16:30:00 GMT

Consciously choose how people experience you.

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Project The Image You Want

Thu, 09 Oct 2008 16:30:00 GMT

Manage how you’re perceived in the workplace.

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The Art of Chat

Thu, 02 Oct 2008 16:30:00 GMT

Four ways to build this crucial relationship-building skill

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Choosing Stories Over "Truth"

Thu, 25 Sep 2008 16:30:00 GMT

Beware! You may be reacting to a story, not "truth."

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Answer What's Asked

Thu, 18 Sep 2008 16:30:00 GMT

How to sound executive when answering questions.

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Drive Your Message Home

Thu, 11 Sep 2008 16:30:00 GMT

Four behaviors to make your messages stick.

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Owning Miscommunications

Thu, 04 Sep 2008 16:30:00 GMT

Phrases to lower barriers and remove blame.

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Coaching Versus Therapy

Thu, 28 Aug 2008 16:30:00 GMT

Determining what coaching is and what it isn’t.

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Keeping Repeated Material Fresh

Thu, 21 Aug 2008 16:30:00 GMT

How to stay fresh when you have to say the same thing over and over.

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Managing Your Boss

Thu, 14 Aug 2008 16:30:00 GMT

A primer on one of the most important tasks you should be doing daily.

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When Learning Makes Things Worse

Thu, 07 Aug 2008 16:30:00 GMT

Integrating new behaviors may actually send you backwards.

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Building Trust

Thu, 31 Jul 2008 16:30:00 GMT

Discussing a key behavior without which there can be no trust.

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Staying on Track

Thu, 24 Jul 2008 16:30:00 GMT

Stop ricochetting around as a communicator.

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Who's Coachable?

Thu, 17 Jul 2008 16:30:00 GMT

Can your direct reports be coached to achieve their potential? Can you?

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Remembering Names

Thu, 10 Jul 2008 16:30:00 GMT

Five steps for improving this critical skill.

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Managing Nervousness

Thu, 03 Jul 2008 16:30:00 GMT

Stop the battle with your nerves.

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Creating Charisma

Thu, 26 Jun 2008 16:30:00 GMT

Turn up your heat from a gentle simmer to a rolling boil.

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Lead With Your Heart

Thu, 19 Jun 2008 16:30:00 GMT

Inspire others by showing your emotions.

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Choose the Impression You Make

Thu, 12 Jun 2008 16:30:00 GMT

What you're telling people when you don't think you're saying anything.

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Ask for What You Want

Fri, 06 Jun 2008 02:00:00 GMT

Give yourself permission to ask without apology or fear.

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Discussing Difficult Behaviors

Thu, 15 May 2008 16:00:00 GMT

How to successfully prepare for those difficult conversations.

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Leading With Your Heart

Thu, 26 Jan 2006 17:00:00 GMT

Inspire others by showing emotion.

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